Collect Customer Feedback with surveys on Tablets from CRT Viewpoint It’s essential for any business to keep their customers happy in order to increase their profit. It is vital for them to understand their customer’s requirements and keep them engaged to ensure continued business from them. In order to get an idea about the customer’s preferences, many companies conduct surveys. Companies can now conduct surveys on tablets using the Viewpoint platform to collect the customer’s data. Whether to target a specific demographic, to interview the respondents, or for mystery shopping, hand held tablets are a popular and effective way of conducting surveys.
CRT is a well-known name in the market for providing real-time customer experience feedback solutions. The company captures, analyses and reports customer experience in real time and thereby facilitates service improvement. Besides survey solutions, the company is known for providing trustworthy patient experience, public engagement and customer feedback. Holding a unique place within the market research industry, their blend of consulting, technology and experience enables them to deliver outstanding results for their customers in the reporting of customer feedback. Their team has expertise in capturing data through various devices, channels and methods including mobile devices, kiosks, and telephone calls.