Above All Else May 2018

RESEARCH MEDICAL CENTER

Above All Else IN THIS ISSUE: PAGE 2: Welcome New Leaders PAGE 3: Leadership Spotlight PAGE 4: Nurses Week PAGE 5: Hospital Week PAGE 6: Employee of the Month PAGE 7: Patient Comments PAGE 8: Peer to Peer Recognition PAGE 9: Happenings PAGE 10:Healthy Habits PAGE 11: Townhall Journey

May 2018 Integrity Compassion Always Respect Excellence

Dear Research Family, What a great week! I hope you are taking the opportunity to enjoy some warm weather!

May is Stroke and Trauma Awareness Month. Research is a certified Level 1 Time Critical Diagnosis program in Stroke and Trauma, and this week we earned Level 1 STEMI status for the Triple Crown!

This is great timing to share this news next week during EMS Week.

We will be honoring EMS all week, and on Wednesday we will host a GREAT SAVE event. We will be honoring patients and the first responders who helped save their lives. When you see EMS professionals next week, please thank them for trusting us and bringing patients to us.

May is also Mental Health Awareness Month so here’s a shout to our Research Psychiatric Center and our all employees caring for behavioral health patients. We are a regional leader in behavioral health care in the region too!

Dr. Riggs was live on KCTV 5 recently sharing about new fertility treatments. This segment has been shared and viewed by thousands. Dr. Riggs and Dr. Starks help so many families who otherwise would not be able to grow their families.

PUBLISHING TEAM: Kimberle Bovard Manager of Marketing (816) 276-9475 kimberle.bovard@hcamidwest.com

Corrine Everson Dix VP, Marketing/PR (816) 276-9293

corrine.dix@hcamidwest.com

https://hcamidwest.com/about/newsroom/fertility-facts-and-treatment-trends As you know, opioid use is a hot topic. Research neurosurgeon Dr. Rosenberg offers chronic pain expertise to patients all across the region and even the world. He participated in this segment on KSHB 41 last week. This too is being viewed and shared by thousands, and Dr. Rosenberg’s schedule continues to fill with patients needing his help. See the piece on Facebook or go to the web page below. https://www.kshb.com/news/local-news/doctor-successful-with-alternative-to-opioids There’s only one week left! Please be sure to take the Employee Engagement Survey. Response has been great but it would super to hear from more employees by May 25. Please go to http:// hcasurveys.com/ as soon as you can! Sharing your opinions about your workplace helps Research improve!

facebook.com/researchmedicalcenter

@ResearchMed

Jackie DeSouza-Van Blaricum President and CEO

2 Develop Our People

Welcome New Leaders

Claire Caton Manager of Inpatient Oncology

Matt Hotzel Institutional Sponsorship Manager

Research Leaders Promoted

Jennifer Leonard Program Director of Rehabilitation Srvs

Jacob Sumner Manager Pharmacy Operations

RESEA RC H MEDI C AL C ENTER • A PU BLIC AT IO N F O R S TA F F, PHY S IC IA N S A N D F R IEN D S

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Leadership Spotlight

Robin Wormington Brookside Campus Director of ER Services

Kelsey Engelken Research Mecial Center Manager Med/Surg

Sarah Smith Research Mecial Center Director of ER Services

RMC Leadership Spotlight recepients receive the following: • Achievement recognized on Above All Else Website

• Achievement recognized in the newsletter

• 3,500 points in the Above All Else Reward & Recognition Program

• $250 cash bonus

RESEA RC H MEDIC AL C ENTER • A PU BLIC AT IO N F O R S TA F F, PHY S IC IA N S A N D F R IEN D S

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Nurses Week

RESE ARC H MEDIC AL C ENTER • A PU BLIC AT IO N F O R S TA F F, PHY S IC IA N S A N D F R IEN D S

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Hospital Week Employee Luncheon

RESEARC H MEDIC AL C ENTER • A PU BLIC AT IO N F O R S TA F F, PHY S IC IA N S A N D F R IEN D S

6 Deliver Exceptional Care

Employee of the Month-Research Brookside Campus

Paul Allain, EVS Tech Paul comes to work faithfully every day and goes above and beyond to do his job. Paul is my go to guy for any and all tasks at the Brookside campus. Paul is always willing to help out when needed and displays the true meaning of our ICARE values!

Employee of the Month-Research Medical Center

Jeffrey Chung, Charge RN, Diagnostic Radiology Jeff is supporting the Gamma Knife program. He oversaw the new perfection unit installment. He constantly receives kudos from patients for his exceptional care and he excels at his daily duties with high patient satisfaction.

Employee of the Month-Research Psychiatric Center

Larry Beebe, Safety Coordinator Larry Beebe wears serval hats at RPC. Every patient he touchs he leaves a positive impact. Larry exhibits our ICARE values by his true compassion for patients and staff, he Always delivers excellent care, and is willing to work on any shift, and which ever unit has the greatest needs. He leads the team with his generosity kind words, and comment.

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Above All Else, We Are Committed to the Care and Improvement of Human Life Giving each patient and their family the best patient experience is a top priority at every Research entity. This means every patient, every time and every touch.

Always. Not Sometimes, Not Usually. Always.

When patients take the time to let us know they had a great experience, we’ll share them.

ER “For an ER I barely had a wait time, which was great. The nurse was wonderful and very responsive.”

“From my first contact in the Emergency room to the person with my discharge information, everyone I encountered was friendly, caring, and efficient.

Everything was thoroughly explained. Thank you.”

“Best service ever! Their staff was exceptional! They saved my life. They were thourough and quickly administered life saving medication. Love this hospital in general!”

ECT “All of my experiences in ECT dept. have been great. Staff is one in a billion, I care about all of them. They are always friendly and comforting. They are top at their jobs!”

Radiology Admissions always a pleasure with little or no waiting. Same for xray dept.

Prompt and efficient.

All Staff “Everyone is very helpful & caring. They are very concerned about each person. They are always right on top of everything, even if they get a little swamped .They REALLY CARE about YOU....They deserve a big HARRAH for all that they do....”

“Couldn’t ask for a more skilled and caring facility! From the surgeon’s to the patient care tech’s and kitchen this hospital runs as a well oiled machine. I take comfort in knowing they cared for my step-son like he was one of their own family members! Keep it up!!”

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May Peer to Peer Recognition Program Winners Each month, 10 employees who were recognized though the Peer to Peer Recognition Program are randomly selected.

Winners receive 2,000 points deposited into their Above All Else-Reward and Recognition Program online account!

To submit a peer to peer recognition or employee of the month nomination, visit the Above All Else - Reward and Recognition Program website. A link to the website is also located on the RMC intranet page as well

Brookside Art Annual Sponsored by ER of Brookside

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Shop Local at the Brookside Farmers’ Market The summer outdoor market is opens! The market is located at 63rd and Wornall Rd and is open Saturdays 8am to 1pm through

October. For more information, visit brooksidefarmersmarket.com.

Proud Sponsor of the

BROOKSIDE FARMERS’ MARKET May is Better Speech and Hearing Month!

People who receive SLP services make improvements in all health care settings.

• 84% of people with a speech disorder (dysarthria or apraxia) made progress in the hospital or in rehab.

• 81% of people with language problems after a stroke make improvements with outpatient services.

• Over half of people in the hospital no longer needed a feeding tube after receiving swallowing treatment from an SLP.

Happenings MAY: Stroke, Trauma and Mental Health Awareness Month MAY 4-6: Brookside Art Fair, Sponsored by ER of Brookside MAY 5: Purple Stride for Pancreatic Cancer, Dr. Singh serving as Event Chairperson MAY 5-12: National Hospital Week MAY 5-12: National Nurses Week MAY 7-25: Employee Engagement Survey MAY 14: KUDOS Cart MAY 15: Nurse Appreciation Night at the K MAY 20-26: EMS Week MAY 23: Great Save Event JUNE 14: KUDOS Cart

Source: ASHA national Outcomes Measurement System (NOMS)

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Employee Engagement Survey Make a Difference, Together.

Why survey? So that everyone’s voice can be heard on topics important to our employee experience.

Employee Engagement Survey May 7-25

Healthy Habits

To participate:

Superfood Spotlight:

1. Visit hcasurveys.com using a PC or mobile device.

Whole Grains

2. Click on the “Begin Survey” link.

3. You can stop in the middle and click SAVE to come back later.

The May Superfood of the Month is avocados. Avocados are fruits (yes, despite the lack of sweetness) that offer hearthealthy fats that help boost absorption of fat-soluble vitamins A, D, E, and K. Avocados are simple to use, but often finding a perfectly ripe avocado is tricky. Ripe avocados have a dark green-to-black color and yield to gentle pressure. Another way to check avocado ripeness is the stem. If the stem cannot easily be plucked, the avocado is not ready to eat. If the stem does come off easily, check the color.

A greenish-yellow color under the stem means the avocado is ready to eat, while a brown color means the avocado is likely overripe and will have brown flesh.

Try adding avocado to salads, sandwiches, tacos, soups, and smoothies for a dose of fiber and vitamins A and C. Stop by the Superfood table outside of the cafeteria this month for more information, products, and recipes featuring avocados!

Provided by Courtney Schneider, RN, LD, Clinical Dietitian

iPad Mini Drawing – How to Enter Step 1) Share your feedback by completing the Employee Engagement Survey between May 7th and May 25th Step 2) Enter the drawing by checking-in at any of five entry locations.

Drawing Entry Locations

• RMC Human Resources Office

• RMC Staffing Office

• RPC Staffing Office

• Brookside Health Club – Reception Desk

• Research College of Nursing Four Winners will be selected after the survey closes. Survey

responses and individual participation is anonymous; identification is collected only for the purpose of the iPad drawing.

If you need help with the survey, contact HCAhrAnswers at hcahranswers.com or by calling 844-472-6797 (844-HR-ANSWR) 24 hours a day, 7 days a week.

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Our Townhall Journey

R E SE A R C H M E D IC A L C E N T E R • K E E P I N G YO U I N F O R M E D W I T H T H E L AT E ST N EWS

Mission:

Above all else we are commited to the care and improvement of human life.

Vision

Values

Together, we will be the premier healthcare destination for all we serve.

Integrity Compassion Always Respect Excellence