RESEARCH MEDICAL CENTER
SEPTEMBER 2019
Above All Else IN THIS ISSUE PG 2: Welcome New Providers Welcome New Leaders PG 3: Employees of the Month Breast Cancer Awareness PG 4: Daisy Award Fall Safety & Prevention Award
PG 5: Heart Award Research College of Nursing
PG 6: Patient Testimonials
Integrity Compassion Always Respect Excellence
Dear Research Family, As I learn more about Research Medical Center and our Kansas City market, it is so encouraging to be working with a team of some of the most talented and experienced professionals. We are in a competitive healthcare environment and it’s clear we are a winning team. As I’ve been visiting with employees and medical staff during my fi rst two months, there have been similar threads of conversation. This leads me to share from the common questions: What do you want to accomplish with your team at Research?
PG 7: ROSM New Location
Crush the Crisis PG 8: Del Sol Strong Welcome Ashley McClellan PG 9: Vitual Teller Domestic Violence Awareness
PG 10: Patient Comments PG 11: Healthy Habits Happenings PG 12: The Research Foundation PUBLISHING TEAM: Kimberle Bovard Manager of Marketing (816) 276-9475 kimberle.bovard@hcamidwest.com
Corrine Everson Dix VP, Marketing/PR (816) 276-9293 corrine.everson@hcamidwest.com
•Being the premier healthcare destination for all we serve is our vision statement. Attracting and retaining the best talent is key. Decreasing employee turnover, with a keen focus on decreasing nursing turnover is paramount . We also want every employee to love coming to work. Employee engagement is also so important. •Helping patients and their families actively participate in healthcare decisions is essential to quality care. Two-way caregiver and patient communication enhances patient experience and improves outcomes. Quality care and patient experience are certainly focus areas. •We are outgrowing our space in many clinical areas. Exploring eff icient ways to expand our services to accommodate new patients is something we need to explore. What are your priorities in your new position? Right now my priorities are centered around getting to know Research employees, medical staff and our services. Research Medical Center is well-established, complex organization. We are very involved in the communities we serve. During my fi rst year, I’m also learning all I can about our patients and their families, and referral sources who send us patients. I’m soaking up a lot of information! How did you get interested in healthcare? My fi rst job was in a hospital in Texas as a Spanish interpreter. I was drawn to helping people at their most vulnerable times. Then I learned about opportunities at HCA and I am blessed to have had the opportunity to grow and learn with such a great organization. I hope you fi nd time to enjoy these fading summer days - fall is on the way! Warm Regards,
facebook.com/researchmedicalcenter
Ashley McClellan, FACHE, MHA, MBA Chief Executive Officer