Research Above All Else January 2020

RESEARCH MEDICAL CENTER

JANUARY 2020

Above All Else IN THIS ISSUE PG 2: WELCOME NEW PROVIDERS PROMOTED LEADER EMPLOYEES OF THE MONTH ADOPT-A-FAMILY PEER-TO-PEER SUPPORT PATIENT EXPERIENCE HONORING ORGAN DONORS PG 3: THANKFUL FAMILIES LEADER IN STROKE EDUCATION FIRST RMC BABY IN 2020 INVESTING IN OUR PEOPLE AND FACILITIES

Integrity Compassion Always Respect Excellence

Dear Research Family, Happy New Year! I’m excited about what the new decade will bring as we elevate living our mission:

“Above all else, we are committed to the care and improvement of human life.”

I hope you’ve had a chance to take in my new CEO podcast highlighting 2019 accomplishments and giving an overview of 2020 goals. The podcast is available on the RMC intranet and our internal Facebook pages.

Your manager or director will be sharing more about your specific department goals for 2020.

PG 4: IT&S IS WORKING FOR YOU HEALTHY HABITS

Here are our three key strategies for this year: •

Unparalleled Service – means offering high levels of service to our patients and being a superior workplace for employees.

•

Exceptional Clinical Quality – is delivering high quality care and continually working to improve clinical processes.

•

Earnings Outperformance – this is how we work to efficiently manage resources and throughput.

HAPPENINGS BROOKSIDE FARMERS’ MARKET THE RESEARCH FOUNDATION PUBLISHING TEAM: Kimberle Bovard Manager of Marketing (816) 276-9475 kimberle.bovard@hcamidwest.com

Corrine Everson Dix VP, Marketing/PR (816) 276-9293

With a 135-year history in Kansas City, it is truly exciting to begin a new decade together. Our culture, our values and our people make the future very bright! Thank you for choosing to be part of the Research Family!

corrine.everson@hcamidwest.com

Ashley McClellan, FACHE, MHA, MBA Chief Executive Officer facebook.com/researchmedicalcenter

2

Unparalleled Service Welcome New Providers • • • • • •

James Frederick Foster, III, MD Daniel Lee Griffin, DO Murtaza Sardar Khan, MD Sara Elizabeth Puening, MD Alap P Shah, MD Harry James Siegele, MD

Employees of the Month Research Medical Center

Research Psychiatric Center

Pedro Espino Carranza Registered Nurse Float Pool

Daisha Law Assessment Clinician Call Center

Promoted Leader

Jamie Bomgardner Nurse Manager, 3 North Medical Surgical

Adopt-a-Family

Peer-to-Peer Support

Pastoral Care spearheaded the Adopt-a-family program which allowed the Research team to adopt more than 60 families this holiday season.

RPC SAGE Senior Behavioral Health Team at Cass Regional worked together to make sure their peer and her children had a very special holiday.

Unparalleled Patient Experience The ER of Brookside team received recognition for top patient experience results for third quarter of 2019.

Honoring Organ Donors Research is humbled to honor organ donors in partnership with Midwest Transplant Network who again sponsored the Donate Life float in the Tournament of Roses parade on New Year’s Day.

RESEARCH MEDICAL CENTER • A PUBLICATION FOR STAFF, PHYSICIANS AND FRIENDS

Exceptional Clinical Quality

3

Thankful Families Celebration Research hosted a Thankful Families Celebration, reuniting patients and their families with healthcare professionals who recently cared for them.

Leader in Stroke Education

First RMC Baby in 2020

Research hosted the 2019 Bi-State Education Consortium, bringing together medical experts from across the Kansas City area to learn about advancements in stroke care.

Trandon is the first baby born at RMC in 2020!

Earnings Outperformance Investing in our People and Facilities In 2019, we proudly invested in our people and our facilities. We purchased a new call light system, new hospital beds, bladder scanners, and infant warmers. We added surgical equipment, food service equipment, new housekeeping equipment and more.

RESEARCH MEDICAL CENTER • A PUBLICATION FOR STAFF, PHYSICIANS AND FRIENDS

4

Earnings Outperformance HAPPENINGS

Information Technology and Security is Working for You

MSN APPLICATION DEADLINE

Here’s what’s new:

WEDNESDAY, JANUARY 15

1. Tech Rounding - an IT tech is now assigned to round in departments each week to proactively ask questions about IT&S equipment and service needs

RPC TOWN HALL MEETINGS

2. New Hardware/Move Request Forms - incorporating these two scopes of work together is reducing the number of service requests creating better coordination among service lines

JANUARY 13, 15 AND 18 MARTIN LUTHER KING JR. CELEBRATION

3. Completing an entire inventory of the condition and features of printers so we can proactively upgrade printers to meet the needs of each service area

(HOSTED BY PASTORAL CARE)

4. Enhancing communication from IT&S with a quarterly newsletter to list completed projects, share about future upgrades, and feature IT&S staff

MONDAY, JANUARY 20 RMC SPONSORING MARTIN LUTHER KING JR. CELEBRATION WITH YMCA

Superfood Spotlight: Citrus The Super Food for the month of January is citrus fruits. This family includes oranges, grapefruit, lemons, limes, tangerines and pomelos. These fruits have a blend of vitamin C, potassium, fiber and B vitamins to help us stay happy and healthy. Vitamin C and flavonoids found in these fruits are powerful antioxidants that fights free radical damage to delay aging and protect against cancers.

Including these fruits in your diet can also boost your immune system and help heal wounds. Citrus fruits can also help iron become easier absorbed in the body when eaten with an iron-containing food. Incorporate citrus fruits into meals to sweeten up and add tang to almost any dish, including salads, fish and meat, desserts or even a refreshing beverage.

Provided by: Sam Zweifel, Dietetic Intern

MONDAY, JANUARY 20 QUARTERLY CELEBRATION/ HIGHLIGHT THE NIGHT TUESDAY, JANUARY 21 DAY SHIFT: 11:30 AM - 12:30 PM NIGHT SHIFT: 9:00 PM - 10:30 PM RMC SPONSORING WMMC FOUNDATION EVENT

Shop Local at the Brookside Farmers’ Market Winter Market Select Saturdays | 9AM to Noon 6675 Holmes Rd. Kansas City, MO 64131 January 18 | February 1, 5 | March 7, 21

FRIDAY, JANUARY 24 RMC HOSTING CASE MANAGEMENT SOCIETY OF AMERICA WITH DR. ROSENBERG PRESENTING THURSDAY, JANUARY 30

For more information, visit brooksidefarmersmarket.com.

MSN VIRTUAL OPEN HOUSE

Proud Sponsor of the

BROOKSIDE FARMERS’ MARKET

FRIDAY, JANUARY 31 EMPLOYEE STOCK PURCHASE PLAN ENROLLMENT FEBRUARY 1 - FEBRUARY 15 MANAGEMENT NIGHT TUESDAY, FEBRUARY 18

The Research Foundation

The Research Foundation and Bra Couture KC have collaborated to provide Verda’s Place, an appearance center for low-income cancer patients. Verda’s Place, located in the Sarah Cannon Cancer Center, offers comfort items and assistance with utilities, food cards, medications and nutritional supplements. Several organizations and businesses donated to Verda’s Place in 2019 including the Verda Mae Foundation, A.B. May, Heartland Soccer Association and Scheels. Thanks to these generous supporters, The Research Foundation, through Verda’s Place, is able to make the road to recovery more comfortable for cancer patients in need.

RESEARCH MEDICAL CENTER • A PUBLICATION FOR STAFF, PHYSICIANS AND FRIENDS