Above All Else February 2019

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RESEARCH MEDICAL CENTER

FEBRUARY 2019

Above All Else IN THIS ISSUE PG 2: Welcome New Providers PG 3: Develop Our People PG 4: Employee of the Month Employee of the Year PG 5: Daisy Award Heart Award PG 6: Leadership Spotlight National Heart Month PG 7: Transplant Institute First KC Baby of 2019 PG 8: Employee Fun PG 9: 435 Magazine’s Top Doctors PG 10: Patient Comments PG 11: Healthy Habits Happenings

Integrity Compassion Always Respect Excellence

Dear Research Family It’s been five years since I came to Research as CEO! When I came to Research on February 4, 2014, I committed to positive change. My very first week I began meeting with Research employees, leaders, physicians, board members, politicians, and community and outreach partners. I asked these five questions and then listened openly: 1. What are the most important things (top five) about RMC that we should be sure to preserve and why? 2. What are the top three things we need to change and why? 3. What do you most hope I do? 4. What are you most concerned I might do? 5. What advice do you have for me? Listening is part of who we are and positive change happens when our organization is in tune with employees, medical staff, our community and other key stake holders. We developed these three Strategic Initiatives in 2014 that remain in 2019. Our strategic focus areas and departmental goals change but we are moving this organization forward by:

PG 12: The Research Foundation • Delivering Exceptional Care • Developing Our People • Building our Culture / Brand PUBLISHING TEAM: Kimberle Bovard Manager of Marketing (816) 276-9475 kimberle.bovard@hcamidwest.com

Corrine Everson Dix VP, Marketing/PR (816) 276-9293 corrine.everson@hcamidwest.com

I feel very good about our journey. The past five years and especially 2018, have taught us a lot about top performance. It takes focus and commitment by everyone on the team. Our quest to perform at the top in the nation is full speed ahead! I’m thrilled you are on this journey with Team Research. Sincerely,

facebook.com/researchmedicalcenter

@ResearchMed

Jackie DeSouza-Van Blaricum President and CEO


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