Above All Else Newsletter December 2016

RESEARCH MEDICAL CENTER

December 2016

Above All Else Dear Research Family,

IN THIS ISSUE:

Above all else, we are committed to the care and improvement of human life.

PAGE 2: Nursing Receives Honor for Exemplary Academic-Practice PAGE 3: Oncology Experts Share Innovations in Oncology Care PAGE 4: Research Earns New Chest Pain Certification PAGE 5: Research’s ER Delivers a New Level of Care PAGE 6: Dr. Garcia Discusses Holiday Burns on KCTV5 PAGE 9: Honoring Kansas City’s Community Leaders PAGE 10: Research’s Thankful Families Event PAGE 12: DAISY Award Winners PAGE 13: Above All Else Patient Comments PAGE 15: Remember to update Your W4 Election

PUBLISHING TEAM:

Corrine Everson VP, Marketing/PR (816) 276-9293

corrine.everson@hcamidwest.com

Kari Bovard Manager of Marketing (816) 276-9475 kari.bovard@hcamidwest.com

It’s been an incredible year. Will you help me name some of our top Research accomplishments?

• Remodeled A Level and opened our Coffee Shop serving Starbucks • Opened redecorated Medical Office Building lobby and moved Hospital Patient Registration closer to physician offices and

A Level services • Opened VINE program at RPC and redesigned care models on several units • Research accomplished many “firsts” this year:

o Dr. Cates - region’s first patient for Pantheris treatment of PAD

o Dr. Romeya - first da Vinci XI thoracic surgery patient for removal of lung nodule

o Dr. Rosenberg - nation’s first image-guided sacroiliac (SI) fusion patient

o Dr. Seligson – first minimally invasive Intuity heart valve replacement

o Dr. Kalra – first Patient with brain cancer to be treated with Optune device

o First hospital in region and HCA to earn Pathway to Excellence designation • New linear accelerator, delivers external beam radiation to patient’s specific tumor site • Opened new Employee Gym on B Level • Enhanced Research Brookside Campus and opened new services • Added multiple physicians to our excellent medical staff • Saw hundreds of Research employees participate in community events • Sponsored many organizations like KC Chamber Business After Hours, Dancing with the Stars for Cristo Ray, AHA Heart Walk, Brookside Art Fair, UMKC sports, KC Zoo, FCKC Women’s Soccer, Leukemia and Lymphoma Society’s Light the Night and many more • Opened OB ER and OB Hospitalists programs • Added Rapid Care Path and expanded RMC emergency services • RMC was honored for the fifth time with grade “A” by The Leapfrog Group • Earned five stars in five clinical areas from HealthGrades • Helped HCA Midwest raise nearly $1 million for Leukemia and Lymphoma patients • Improved our employee engagement scores, learned more about improving workplaces • D r. Ahmed traveled to several new places in the world teaching physicians and clinicians about leading-edge stroke care It’s a great time to reflect and take pride in knowing we all gave a huge part of our lives to patients and their families during the past year. Please take some time this season to enjoy special times with your friends and family!

The New Year will be here soon!

Sincerely,

facebook.com/researchmedicalcenter

Jackie DeSouza - Van Blaricum President and CEO @ResearchMed

Integrity Compassion Always Respect Excellence

2 Develop Our People

Research’s CEO Discusses Recent Honor With KSHB 41 Ingram’s Business Magazine recently named Research’s CEO Jackie DeSouza-Van Blaricum one of Kansas City’s Most Powerful Business Leader.

Soon after Ingram’s announcement, Jackie sat down with Cynthia Newsome to discuss her recent honor. During the interview, she shares how she leads with love and through Research’s mission to inspire employees to love coming to work and to care for patients like their own family.

Watch Jackie’s full interview at ResearchMedicalCenter.com/newsroom.

Research College of Nursing President Receives High Honors from Nursing Association Research College of Nursing’s President Nancy DeBasio, RN, PhD recently received the Sister Bernadette Armiger Award from the American Association of Colleges of Nursing (AACN). This award is given to an individual who has made outstanding contributions to the association, to nursing education and to the advancement of the nursing profession. Dr. DeBasio received this honor for her work in a number of roles with AACN and in nursing education. She has served on the Board of Director, the Bylaws Task Force and the Nominating Committee.

Nursing Receives Honor for Exemplary Academic-Practice Research College of Nursing leader Rebecca Saxton and Research’s quality leader Megan Fischer and Chief Nursing Officer, Diane Fulton recently traveled to Washington, D.C. to accept an award and to present at the American Association of Colleges of Nursing (AACN) national conference. Research College of Nursing and Research received the Exemplary Academic-Practice Partnership Award and presented Research’s program that helped create the first dedicated education unit in the RMC ICU three years ago.

December 2016

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Medical Providers Learn Advancements in Pain Relief The Research Foundation hosted the 2016 Symposium on Chronic and Cancer Pain: State-Of-The-Art-Management Friday, November 4 at the Sheraton Overland Park Hotel.

Dr. William Rosenberg served as moderator and assisted in planning the symposium featuring local physicians and nurses as well as out-of-state physicians from Oregon and Massachusetts.

Save the date for our upcoming symposium. The 2017 Time Critical Diagnosis Symposium will be Friday, April 21 at the Sheraton Overland Park Hotel.

Oncology Experts Share Innovations in Oncology Care On November 12, Research hosted an Innovations in Oncology Care CME event, bringing together medical experts from across the Kansas City area to learn about advancements in oncology care. Oncologist Stephanie Graff; MD Pulmonologist Michael Chacey, MD; Gastroenterologist Syed Jafri, MD and Cardiovascular and Thoracic Surgeon Ahmed Romeya, MD, shared techniques to identify cancer and the latest treatment options available for patients with cancer risks.

Emergency Medicine Providers Learn Life Saving Techniques Research Medical Center’s trauma experts partnered with Centerpoint Medical Center and LifeFlight Eagle to host a Time Critical Diagnosis (TCD) conference.

ER nurses, physicians and EMS Providers learned how to provide unique care to patients with time critical illness or injury. In addition, attendees were provided the skills to improve clinical outcomes by applying current evidence based practice to the delivery of care to these patients.

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Research Earns New Chest Pain Certification Research recently earned Chest Pain Center certification from The Joint Commission. Chest pain is a new certification that combines Acute Myocardial Infarction (AMI) and Acute Coronary Syndrome (ACS) programs into one certification award. Research is one of the first hospital in the region to this certification.

HCA Launches New Women’s Services Campaign HCA Midwest Health recently launched a new women’s services campaign named Unique Delivery. This campaign focuses on the high quality, compassionate services provided to women considering getting pregnant and those who are already expecting. Mothers are now able to design their birthday experience by selecting the services she is wanting at the time of delivery. This includes, building her own Spotify birthing playlist, using the Childbirth 101 app to track her pregnancy and select a name with new Baby Name Finder. Learn more by visiting hcamidwest.com/UniqueDelivery.

December 2016

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Providing Behavioral Health Services to Rural Communities Research Psychiatric Center celebrated the grand opening of the Bridges Senior Behavioral Health Unit at Western Missouri Medical Center located in Warrensburg, MO. The new 12-bed acute care senior adult unit provides special behavioral and psychiatric needs for adults 65 years old and beyond. This unit is a partnership effort between RPC and WMMC, bringing behavioral health care services to rural communities.

Research’s ER Delivers a New Level of Care Research’s ER recently opened the Rapid Care Path, designed to provide high quality ER level treatment to patients with minor illnesses and injuries as quickly as possible. Minor illnesses and injuries include: • Cough • Sore throat • Bites and stings • Allergic reactions • Rashes • Suture removal • Lacerations • Ear complaints Patients who qualify for this level of treatment are escorted directly to a private room to begin their treatment path. Patients follow an efficient color-coded care path customized to their treatment needs. The Rapid Care Path allows ER professionals to focus on the treatment of trauma, stroke, burn, heart attack and other high-acuity patients.

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6 Build Our Brand

Oncologist Dr. Graff in Coaches vs. Cancer Tipoff Dr. Stephanie Graff was invited to participate in the American Cancer Society’s annual Coaches vs. Cancer Tipoff this fall which included Kansas State’s Bruce Weber, Bill Self of Kansas, Missouri’s Frank Haith, UMKC’s Kareem Richardson and Wichita State’s Gregg Marshall. Read more about the event at bit.ly/Coachesvscancerevent.

Dr. Megan Garcia Discusses Holiday Burns with KCTV5 Burn Surgeon Megan Garica, MD appeared live on KCTV5 to discuss how the holidays bring a higher risk for fires and burns. Dr. Garcia also shared steps you can take to prevent injuries. Watch Dr. Garcia’s full interview at ResearchMedicalCenter.com/About/Newsroom.

December 2016

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Sporting KC Player Surprises Rehab Patient Ike Opara of Sporting Kansas City made a visit to Research’s rehab unit to surprise patient and huge sports fan, Alex on his “Golden” birthday. Alex turned 20 on November 20.

Mavericks Hockey Brings Thanksgiving to Research’s NICU Research hosted its second annual NICU Thanksgiving, serving a delicious meal to NICU and Labor & Delivery patients and their families. NICU Thanksgiving was made possible through the collaboration and generosity of The Missouri Mavericks, Plowboys Barbeque, Donutology and Research care teams.

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Build Our Brand

Celebrating 30 Years of Scholarship Programs The Research Foundation Candlelight Ball Thank you for helping us celebrate 30 years of supporting The Research Foundation! Friends and supporters raised more than $115,000 in net proceeds for health education and scholarship programs at the 30th anniversary of the Candlelight Ball Saturday, November 5.

Molly Hein, senior at Research College of Nursing and recipient of two undergraduate nursing student scholarships from the Foundation, began the evening by reflecting on her experiences as a nursing student and the support she has received from Foundation donors.

The event’s major underwriting sponsor was Research Medical Center providing André’s truffles to each guest to celebrate the 30th anniversary. Other major sponsors included the Cusser Family Fund, UMB Bank, JE Dunn Construction Company, LabCorp, David E. Ross Construction, Waddell & Reed, Anesthesia Associates of Kansas City, PC, Tom and Muffet Harmon, Heartland Electric Corporation, Husch Blackwell and Walgreens.

Dr. Andrew and Anne Cusser served as chairs for the event and Dr. Austin and Mandy Lehr served as co-chairs.

The Candlelight Ball is a biennial, black-tie gala which includes a cocktail reception, five-course gourmet dinner and dancing. Proceeds from the fundraiser support the Foundation’s programs like ThinkFirst of Greater Kansas City, the Young Traffic Offenders Program, undergraduate nursing scholarships, nursing faculty development opportunities and continuing medical education for local doctors, nurses and allied health professionals.

View photos from the event at facebook.com/TheResearchFoundation.

December 2016

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Honoring Kansas City’s Community Leaders Ninth Annual Community Leaders Dinner On November 3, Research Medical Center’s pastoral care department hosted their ninth annual Community Leaders Dinner, bringing together hundreds of leaders from our community and hospital. This annual event is held to honor individuals who have made a great impact on our community and at Research. Four awards were presented: Medical Leader, Community Leader, Health Care Leader and Lifetime of Service Award.

Medical Leader: Dr. Sherman Cole, Psychiatrist and STAR Program Medical Director at Research Psychiatric Center Community Leader: Mark McHenery, Director of KCMO Parks and Recreation Department Health Care Leader: Nancy DeBasio, PhD, RN, President and Dean of Research College of Nursing Lifetime of Service Award: Reverend Dr. Charles Briscoe, Pastor Emeritus of the Paseo Baptist Church

Dr. Sherman Cole

Mark McHenery

Nancy DeBasio, PhD, RN

Rev. Charles Briscoe

Research Psychiatric Center Takes a Bite Out of Stigma On November 11, social workers and clinicians from Research Psychiatric Center attended ReDiscover’s Take a Bite Out of Stigma: A Culinary Experience. This annual event raises awareness of mental health issues and provides important resources to individuals in need of help. Research Psychiatric Center works closely with ReDiscover to provide help for individuals struggling with substance dependency.

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10 Build Our Brand

Research’s Thankful Families Event Research Medical Center had the honor of reuniting patients and their families with the physicians, care teams and EMS crews who recently provided them lifesaving care.

Sammy Lee came to research for an OB appointment, but soon found her self in labor at 36 weeks along.

Sammy, baby Everleigh Loise and director of women’s services are pictured above.

Belton EMS rushed Rebecca Crawford to Research’s Level I Trauma Center after she had fallen off of a ladder while working on her house. Rebecca is pictured above with Belton EMS, Research’s director of trauma Dana Spruell and trauma surgeon Dr. Jeffery Simpson.

December 2016

Laurel Labdon was in a car accident more than 25 years ago that left her bedridden and in crippling pain for 11 years. This is, until she met William Rosenberg, neurosurgeon and medical director of the Center for the Relief of Pain. Laurel is now pain free and enjoying life’s adventures again.

When Teresa noticed her roommate, Mary Engels was displaying the signs and symptoms of a stroke she immediately called 911. American Medical Response rushed Mary to Centerpoint Medical Center. She was then transferred her to Research for further specialized stroke care. Mary is pictured above with the team of stroke experts who cared for her during her stay.

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School of Radiologic Technology Accepting Applications Are you or someone you know looking for ways to change or advance your career and have a strong desire to help people? Research Medical Center has a School of Radiologic Technology that is located right on the Research campus. If you enjoy providing exceptional patient care and using today’s advanced technologies, Radiology (X-ray) may be the career choice for you! Applications are now being accepted for the next class starting July 2017. Deadline to apply is December 31. Applications and information about the program can be found at researchmedicalcenter.com/careers/education/school-of-radiology.dot or by contacting Susan Foster at (816) 276-3390.

CCRN Exam Review Save the Date! Monday, January 11 and Tuesday, January 12 CCRN® Exam Review

Speaker Linda DeStefano DNP, CCRN, PCCN, CMSRN, ANCP, FCCM

Registration Fees Tuition

Day 1, Wednesday, January 11 8:00 am to 5:00 pm

Day 2, Thursday, January 12 8:00 am to 4:30 pm

Course Description and Program Learning Outcomes

Seminar Location

Suggested Hotel

Accreditation RN/LPN/LVN: 14.5 Contact Hours for Two Days

Questions? Call MED-ED at 800-763-3332 or visit www.MedEdSeminars.net

Includes 4 Pharmacology Contact Hours

   

12 Deliver Exceptional Care

September DAISY Award Honoree Lexi George, RN - 4 East “When I first came onto this floor at 3:30 in the morning this nurse didn’t waste any time at making me comfortable. I was very sick with pain and also was feeling stressed out and depressed, I needed to cry and vent and she came over to me and gave me a hug and told me that all would be okay, displaying her role as a nurse was very impeccable. Whenever that call light was pushed Lexi would come running. While I was feeling bad she right away began to direct me in, and who I needed to see resources, she gave me such encouraging things to think about and to try it. If I had my way in this DAISY award she would be the one who would be nominated and be the winner. As for her duties as a nurse she is very caring and compassionate, very good in her field.

Her professionalism is always what you see when you see Lexi Every need I had while in her care has been truly met.

She is a great asset to her unit and she made a big impact and a very meaningful difference in my stay here and in her care. Thank you for being my nurse.”

October DAISY Award Honoree Lydia Aviles, PRN, RN - 7 West “She is one of the best nurses I have come across. She prayed with me sat with me and checked on me to make sure I was alright. I have never had someone care about me that much before and I ‘ll never forget how amazing she is, and how much better she makes the hospital.”

December 2016

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Above All Else, We Are Committed to the Care and Improvement of Human Life Giving each patient and their family the best patient experience is a top priority at every Research entity. This means every patient, every time and every touch.

Always. Not Sometimes, Not Usually. Always.

When patients take the time to let us know they had a great experience, we’ll share them.

ER of Brookside and Registration “I have a severe shellfish allergy and had found a whole shrimp in my mouth when dining out. After leaving the restaurant, I started having trouble swallowing. Upon arriving in the ER, I was wheezing and struggling for air. I could not speak. All I did was bang on the counter. The ER staff immediately jumped into action and whisked me to a trauma room.

My husband entered the ER within seconds and informed the staff that I was having an allergic reaction to shellfish.

A doctor was in the trauma room with me within seconds and the staff had meds on board within a couple of minutes.

There is no doubt that they saved my life.

Now, I am an RN, so I know that saving lives is their job. However, they did so with such compassion and professionalism! I have truly never experienced such a phenomenal situation! My main nurse was Chris and I had Dr. Mike. There were numerous staff in my room taking care of me and I am sorry that I did not get all of the names for they were all awesome.

It was not until I had received several medications, was able to speak, and was relatively stable that the registration person came in to get my info so that you would get paid. That really said to me that your staff are dedicated to helping their patients.

Thanks so much to all of them! I owe them my life!”

Research medical Center ER “ I love how they had the practitioners sitting and waiting in the ER intake room before you get back to your room. It definitely expedited the wait time and we were in and out in less than a hour. Not to mention how friendly the staff was.”

Brian Cross, ICU critical care tech at Research, didn’t think twice when he stumbled up on two girls whose car had two flat tires after a chief’s game.

He immediately offered to help, retrieving his air pump out of his car and filling up the two flat tires. Brian’s kindness did not stop at filling up the tires. He then gave the girls his air pump in case they needed to air up their tires again before they got home.

While the tires were airing up, he told the girls his name and where he worked. Little did he know, their mom is the radiology director at Centerpoint Medical Center, Linda Dunaway. When Linda found out, she was not surprised to know that the person was one of her peers.

Read the entire story at Turn4thebetter.com/brightspots.

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14 Deliver Exceptional Care

Research Volunteer Jane recently celebrated her 100th birthday! She has been volunteering at Research since 1974.

Research Psychiatric Center’s Employees Run to Relieve Stress For years, Gibrette Muller therapist at Research Psychiatric Center has been running to help manage her physical and mental health.

Gilbrette and her coworker Hannah Casillo, who is also very active, proposed to the case management department that they set a goal to run a 5K every month in 2017. Other departments heard about their goal and more of their coworkers joined. On October 15, the group ran the KC Marathon 5K together.

Word quickly spread and during a Town Hall meeting Gilbrette invited all employees to join in their goal – soon after the RPC 5K Group was born. Since, the group has participated in the Ward Parkway Thanksgiving 5K and the Santa Dash on December 3.

If you would like to join RPC’s running club, please contact Gilbrette at Gilbrette.Muller@hcamidwest.com

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Research hosted a nurse practitioners and advanced practice nurses event to celebrate their dedication to patient care.

Bench Dedication to Research Employee The Research Foundation celebrated the life of longtime Foundation friend and Research Medical Center employee, Sonjya Ownbey.

Sonjya’s friends and family were invited to honor her memory at a bench dedication ceremony in our Tribute Garden. Her kind and creative spirit will continue to live on at Research. You can honor your loved ones, too.

Learn more at thereseachfoundationkc.org.

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QUALITY

connects

CARE 1O1

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101

AIDET

5&10 RULE

RMC

Crystal Escobar, Patient Relations Coordinator

I

December 2016

Back to the Basics

ntegrity, compassion, respect, and excellence are not optional extras, but far too frequently are they seen as being much less important than other aspects of care. At RMC there is extraordinary potential for blending the best of medicine with real patient experience, to benefit all and to commit to the improvement of care of human At Research Medical Center people

always come before numbers.

Individual patients and their treatment is what really matters. Statistics, benchmarks and action plans are tools, not ends in themselves. But they should not come before patients and their experiences. It’s so easy to get into a way of delivering care that fails to be compassionate. We should

continue to encourage colleagues to observe each other and point out positive behaviors and challenge negative behaviors constructively and in a supportive way. When we treat our patients like our family and loved ones; extraordinary care happens‌ Always

3

HEAT

Research Medical Center continues to breakdown barriers, achieve high standard goals and produce excellent outcomes. These actions are why we will be the premier healthcare destination for all we serve.

I leave you with this; A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

Mahatma Gandhi

Let us go back to why we became healthcare professionals; to make a difference, to help people and to be the change we wish to see.

Remember to Update Your W4 Election!

To update, visit the HR Portal at hcahranswers.com.

• Have You Moved?

The address on your check/voucher is the address to which your W2 will be mailed (except for employees who elected electronic Form W2 receipt). No W2’s will be distributed by hand. If the address is incorrect and the Post Office cannot find a forwarding address, the W2 may be delayed in arriving. If you need to correct/update your address, please use the employee self-serve portal or contact your Human Resources office by December 9, 2016.

• Is Your W4 Updated?

Have you had a change in family (adoption, birth of child) or marital status during 2016? If your tax filing status changed, you may need to revise your W4 in order to adjust your federal income tax deductions. The W4 determines the amount of taxes that will be withheld from your pay. If too much is being withheld, you are making an interest-free loan to the US government and are losing out on the interest that could have been earned. If not enough is being withheld, then you may face a penalty when filing your personal income tax return. To determine if your withholding elections are appropriate, please visit www.irs.gov and click on “individuals” and “IRS Withholding Calculator”.

There are many lifestyle, work, and family related reasons that could change the number of withholding allowances from one year to the next. Here are some (but not all) of the possibilities: · Change in marital status (marriage or divorce) · Birth or adoption of a child · A child who may no longer be claimed as a dependent · Death in the family · Taking a second job

• “Exempt” from withholding Employees claiming “exempt” from withholding during the prior year on their W4 must complete a new W4 each year to continue their “exempt” status. The exemption for 2016 expires February 15, 2017. If you do not provide a new W4 by February 15, we must begin withholding federal income tax as if you are Single, with zero withholding allowances.

• Name & Social Security Number Please verify your name and social security number is EXACTLY as shown on your social security card. If either of these items differs, your wages may not be applied accurately to your account with the Social Security Administration. This is very important so please take the time to review the spelling of your name and compare it to your social security card. If you have had a name change due to marriage or divorce, make sure you have contacted the Social Security Administration Office and have obtained a new card with your new name. Changes to your name and/or social security number will require you to furnish Human Resources with a copy of your social security card.

Questions? Please contact Human Resources at (816) 276-3157 or call HRAnswers at 844-HR-ANSWR.

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Research Family Celebrates the Holidays!

Breakfast with Santa

Staff Appreciation Holiday Pie Distribution

Employee of the Month October 2016: Cymar Lane - EVS Technician “Cymar is an amazing employee. He not only is the best at what he does but does it with such grace. He is the first person to greet me in the morning and I love seeing his smile each day. He cares about the patients. He takes time to talk with the adolescents. He goes above and beyond each day to make the 7th floor shine. (literally)” -Kailey Keilbey

Happenings DECEMBER 9: Volunteer Holiday Celebration, 11:30 am - 1:30 pm, Research Brookside Campus.

DECEMBER 13: Annual Medical Staff Holiday Dinner and Awards Program JANUARY 11 & 12: Critical Care Registered Nurse (CCRN) Exam Review, Research Brookside Campus Curry Auditorium at 7:30 am. For more information, visit MedEdSeminars.net.

FEBURARY 7: Go Red for Women, Women’s Heart Health event, 5:00 pm to 6:30 pm. Presenting speaker, Dr. Rios.

UMKC Basketball Home Game Schedule January

Healthy Habits Superfood Spotlight - Winter Squash

Jan 2, 6:35 pm - vs. USC Upstate Jan 5, 7:05 pm - vs. New Mexico State Jan 7, 7:05 pm - vs. UTRGV Jan 26, 6:05 pm - vs. Grand Canyon

The December Superfood of the month is winter squash! Spaghetti squash, butternut squash, acorn squash, and pumpkin are all considered winter squashes. How do winter squashes differ from summer squashes? Winter squashes are harvested later when their seeds have fully matured and their rinds have hardened. Because of this, they are typically cooked and eaten without the rind. To fight the winter chill, try making warm butternut squash soup this month. It is high in vitamins A and C and can even be made in a slow-cooker! Stop by the superfood table outside of the cafeteria for more information on winter squash and recipes.

Provided by Clinical Dietitian Brooke Doerr, RD, LD

Jan 28, 7:05 pm - vs. Cal State Bakersfield Jan 31, 6:35 pm - vs. Ottawa University

February Feb 9, 6:35 pm - vs. Utah Valley Feb 11, 7:05 pm - vs. Seattle Feb 18, 5:05 pm - vs. Chicago State

All UMKC home games are held at Municipal Auditorium. These games are fun for the entire family!

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Your health in your hands Your secure online source for accessing your health information and more.

MyHealthOne makes your most important health information available online 24 hours a day from your desktop computer, laptop, tablet or smartphone. Here’s a few of the many features offered by MyHealthOne:

Manage the Health of a Loved One

Classes & Events

Bill Pay*

Lab Results

Pre-Registration

Health Information

Find a Doctor

Make an Appointment

Health Visits

Need help or have questions about MyHealthOne? Call (855) 422-6625.

*Bill Pay excludes anesthesia or emergency physician bills, which are billed separately.

Create an account today at ResearchMedicalCenter.com /MyHealthOne Note that some medical records may only be available through our hospital Medical Records office.

Some features may not yet be available in all areas.

Rev - 03/2016