SWEL REPORT 2024-2025

L E SW T R O P E R ANNUAL 5 2 0 2 4 2 0 2

TABLE OF CONTENTS Introduction from the Associate Dean.............................................

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Who We Are: SWEL Overview & Organizational Structure............. 05 Year in Review: 2024-2025 Highlights .............................................. 07 Celebrating Wins: Departmental Highlights .................................... 09 Beyond Humber Webinars, Panels and Conferences..................... 11 Key Initiative highlights ...................................................................... 14 Grounding the Story in Evidence: Data-Driven Insights.................

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Building Together................................................................................ 17 Looking Forward and Gratitude........................................................

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INTRODUCTION FROM THE ASSOCIATE DEAN A YEAR OF CONNECTION, CARE, AND COURAGEOUS GROWTH

The 2024–2025 academic year marked a transformative chapter for Student Wellness and Equitable Learning (SWEL) at Humber. With a bold commitment to a “students first” philosophy, SWEL reached more learners than ever before—expanding services, reimagining care models, launching high-impact programs, and deepening partnerships across campus and community.

From the successful implementation of same-day counselling sessions and the opening of a new residence building, to the introduction of restorative justice practices and record-breaking student engagement in health promotion campaigns, this report highlights a year defined by responsiveness, innovation, and studentcentred progress. At the same time, SWEL continued to invest in upstream initiatives, data-informed decision making, and team wellness to sustain a culture of care.

This year’s achievements not only align with Humber’s strategic priorities of belonging, wellbeing, and success, but also pave the way for what’s ahead. We invite you to explore the full report to learn how SWEL continues to co-create a thriving campus community where every student can flourish.

Dr. Sterling Crowe Associate Dean, Student Wellness and Equitable Learning

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SWEL Financial Overview The initiatives described in this report would not be possible without funding. Here is a breakdown of our financial distribution.

SWEL is supported primarily through compulsory ancillary and student fees, operating framework allocation, ministry funding, medical billings, and other revenue.

For the fiscal year 2025, the operating allocation represented approximately 38% of the total funding sources for SWEL ($4.03 M).

SWEL total funding = $10.75 M 89% are salaries and benefits (~$9.6M) 11% is operating expenses (~$1.15 M)

SWEL Financial Breakdown 13% 1%

38%

10%

1%

23% Operating

14%

Ministry Funding Student Fees: Student Health and Wellbeing Student Fees: Campus Safety Medical Billing Other Revenue Ancillary

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WHO WE ARE

SWEL OVERVIEW & ORGANIZATIONAL STRUCTURE Student Wellness and Equitable Learning Student Wellness and Accessibility Centre (SWAC), Phone: 416-675-5090 Lakeshore Campus Location: 2nd Floor, Welcome Centre North Campus Location: 2nd Floor, Learning Resource Commons

Wellbeing Cluster

Clinical Services

Student Wellness Accessibility Centre (SWAC) First Point of Student Contact Triage Questions / Concerns Booking Management (Nurses, Physicians, ALS, Counselling, Health Centre)

Operations and Development Cluster

Wellness Education and Programs

Clinical Services Healthcare for all students Student Vaccination Documentation and Clearances

Mental Health Support

Sexual Violence and Education /Events/ Training Health Promotion (Tabling Events) With focus on Steps 2-5 of STEPPED Care Peer Support Create programs and initiatives that helps learners increase control of and improve all aspects of their wellbeing (physical, mental, social, financial etc.)

Strives to offer a collaborative, anti-oppressive and intersectional approach to support learners.

Provide a safe place for learners to discuss difficulties, whether they be personal academic or work related.

Accessible Learning Services

Integrated Curriculum and Service Excellence

Residence Life

Facilitates equitable access for students w/ disability related needs by coordinating academic accommodations and support services

Student wellbeing promotion and strategy

24/7 Student Support in Residence

SWEL Curricular Framework to link values and goals across SWEL

Mentoring & Coaching

Data collection and assessment across SWEL

Conflict Resolution

Academic accommodations, assistive technology, faculty liaison and training and selfadvocacy skills

Also offers referral services, groups and workshops

Leadership

Crisis & Emergency Response Program/Event Development Exploration of Student behaviour in Residence in relation to the Code of Student Community Standards

Student Connection and Community Care

Care Coordinators Non-Clinical Case Management and Student Navigation (mental health, food insecurity, housing insecurity, sexual violence, and more)

Systems and Administration

Systems Specialist Support for SWEL Systems for all users and departments

Conflict Resolution Guidance Internal / External Community-Based Referrals Consultations and Training for Staff, Faculty and Administration Office of Student Community Standards Non-academic student behavior and student consultation in relation to the Code of Student Community Standards Triaging to determine if concerns should be resolved formally or informally Faculty/Staff Support for managing classroom incidents

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Student Wellness and Equitable Learning (SWEL) is a department within Humber’s Division of Student Success & Engagement (SSE) that offers a range of services dedicated to student wellbeing, inclusion, and success. Our mission is to foster a healthy, supportive, and accessible learning environment where all students can thrive. We achieve this by integrating health services, counselling, residence life, community standards, case management, and wellness education under one collaborative umbrella.

SWEL is comprised of six key functional areas, each contributing to our goal of supporting student success: Accessible Learning Services (ALS): Supports students with disabilities by coordinating academic accommodations and promoting accessible learning environments. ALS works closely with students and faculty to remove barriers to participation, ensuring equitable access to education for all learners.

Health Centre: A multidisciplinary campus clinic offering student-centered medical care and health promotion. Services include nursing, physician appointments, and wellness visits, along with public health initiatives like immunizations and flu clinics.

Mental Health Support: Provides professional counselling and comprehensive mental health services to support student well-being. Offerings include same-day and next-day mental health support, assessments, crisis intervention, service navigation, one-at-a-time counselling, and mental health education. This team follows Humber’s Stepped Care model, ensuring students receive the right level of care at the right time.

Residence Life: Focused on creating a safe, inclusive, and engaging living-learning environment for students in residence. Through programming, mentorship, and support from Residence Life staff, students are empowered to succeed academically and personally while living on campus.

Student Connection and Community Care (SCCC): Includes the Office of Student Community Standards (OSCS) and Care Coordinators. OSCS addresses student conduct through an educational and restorative lens, while Care Coordinators support students navigating personal difficulties or crises, ensuring connection to appropriate resources.

Wellness Education & Programs (WEP): Leads upstream efforts to promote early intervention and support learner well-being across campus. Through leading peer support interventions, educational trainings, resource development and outreach events, the team fosters a proactive culture of care. The WEP team delivers workshops, campaigns, and peerled programs on topics such as mental health literacy, sexual health, substance use, and violence prevention, building institutional capacity and empowering learners with the skills to seek help and make informed decisions about their health.

Together, these units form a holistic, student-centered support system that ensures every learner is guided and supported throughout their journey. The seventh and eighth units—Integrated Curriculum and Service Excellence, and SWEL Administration—strengthen the foundation of student-focused service delivery by embedding equity, wellness, belonging, and personal development into every interaction. With a “no wrong door” approach, students are seamlessly connected to the right resources within SWEL or across Humber, ensuring that each student feels seen, supported, and empowered to thrive.

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YEAR IN REVIEW 2024-2025 HIGHLIGHTS

The 2024-2025 academic year was a period of considerable progress and impact for Student Wellness and Equitable Learning. SWEL programs collectively engaged more students than ever before, reflecting both the growing need for our services and our team’s unwavering commitment to supporting student success and well-being. Key highlights from this year include increased service utilization, innovation, new initiatives, and milestones that strengthened our foundation for the future: Expanding Reach and Access: Demand for campus health and wellness services continued to rise. In response, we expanded capacity and hours to reach students when and where they needed support. SWAC implemented extended evening hours at North Campus in Fall 2024, resulting in more students accessing medical care after regular class times. Mental Health Support introduced a new same-day counselling model (the One-At-A-Time session framework), enabling students to get support without waiting weeks for an appointment. As a result, over 2000 counselling sessions were delivered this year, providing timely help to learners navigating stress and mental health challenges. Across all SWEL services, we emphasized a “students first” approach - reducing wait times, offering flexible service modes, and proactively connecting with students in need - which led to higher overall utilization of our programs compared to previous years.

Innovative Programs and Milestones: Each SWEL unit launched or expanded programs to better serve students.

Health Centre Launched on-campus influenza vaccination clinics, resulting in 738 flu shots administered, a 96.1% increase over the previous year Demonstrates improved outreach and growing student trust in health services Mental Health Support Strengthened service through the addition of Clinical Nurse Specialists, enhancing capacity for rapid mental health assessment, triage, timely intervention, health education, service navigation, specialized support and holistic care for students with more complex mental health needs.

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Residence Life Opened a new residence building at Lakeshore Campus (Sept 2024), increasing on-campus housing capacity Introduced innovative engagement initiatives, including self-care kit workshops and an interactive “Game of Life: Sex Edition” orientation event, enriching student life and community Implemented a Residence Counsellor role to provide one-on-one mental health support for residential students, particularly during weekends Student Connection & Community Care Completed a comprehensive revision of Humber’s Student Community Standards, beginning Fall 2023 Shifted to a restorative justice approach, giving students more voice and opportunities to repair harm, aligning with Humber’s values of equity and inclusion Wellness Education & Programs Achieved record-breaking student engagement through signature campaigns like Humber Let’s Talk (+35%) and Take Back the Night (+66%) Delivered dozens of workshops and peer-led sessions, totaling over 10,000 student interactions, an 84% increase from the previous year Accessible Learning Services Created improvements on our intake and accommodation renewals processes, resulting in faster and more equitable access for learners.

Reduced average wait time for accommodation letters from up to 8 weeks to under 2 weeks for complex cases.

Developed and launched three faculty training modules on accommodations and Universal Design for Learning Impact on Student Success and Belonging: These efforts all contributed directly to Humber’s strategic goals of improving student retention, success, and sense of belonging. By addressing health and wellness needs, SWEL helps remove barriers that might otherwise impede academic progress. This year, we not only saw more students using our services but also positive outcomes from those engagements. For example, students who accessed counselling reported extremely high satisfaction and benefit – in a survey, 99% of respondents agreed that their counselling experience was positive and would recommend it to their peers. In residence, intentional community-building led to stronger connections; Resident Assistants held 19% more one-on-one support conversations with residents than the prior year, fostering a greater sense of support and belonging in our campus living environments. We also observed a rise in student-led initiatives and peer mentorship, indicating that our approach is empowering students to take active roles in promoting wellness. From healthier lifestyle choices on campus to improved conflict resolution skills, the ripple effect of SWEL’s work on the overall student experience was evident.

In summary, 2024–2025 was a year in which SWEL not only met the moment – addressing the post-pandemic increase in student wellness needs – but also laid new pathways for a more resilient and caring campus. The following sections provide a closer look at each department’s achievements, the challenges we navigated, and the data and partnerships that underpin our story.

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CELEBRATING WINS DEPARTMENTAL HIGHLIGHTS

Each SWEL department has much to celebrate from the past year. Below, we highlight key accomplishments and bright spots from each team, illustrating how their work contributed to our shared mission: Health Centre (Campus Health Services): The Health Centre saw significant growth in service and quality.

Extended hours at North Campus allowed more students to access care outside class time, increasing appointment volumes and timely support. A successful flu campaign resulted in 738 vaccinations—a 96.1% rise from the previous year—thanks to strong outreach and convenient access. The team also hosted Bachelor of Nursing interns, enhancing services and fostering a culture of learning. Regular team huddles and crosstraining kept staff aligned and efficient. These efforts improved accessibility, prevention, and team capacity— directly supporting student health, well-being, and academic success.

Mental Health Support: ·The Mental Health team implemented key changes to strengthen student mental health support. We welcomed Clinical Nurse Specialists (CNSs), adding advanced expertise to support students with complex mental health needs. We also launched the One-at-a-Time (OAAT) counselling model to reduce wait times and expand our capacity to reach more students. The OAAT model enables providers to respond to students’ most pressing concerns with immediacy and lasting impact. Student feedback has been overwhelmingly positive, 98–99% rated their experience highly. As one student shared: “I walked in feeling so nervous... and left feeling heard.” These changes reflect a year of growth, innovation, and compassionate support.

Residence Life: The Residence Life team had a great year, elevating the on-campus living experience with remarkable milestones and dynamic programming. A standout achievement was the grand opening of the new Lakeshore residence, doubling our housing capacity and warmly welcoming 400+ additional students into our community. This exciting expansion brought 10 new Resident Assistants and a full-time Coordinator on board —who, together, quickly cultivated a welcoming, close-knit environment. Innovative programs like “Game of Life – Sex Edition” and Self-Care Kit Workshops sparked conversations, promoted wellness, and strengthened connections. The Residence Food Pantry continued to provide essential support for students facing food insecurity. Most notably, one-on-one support conversations increased by 19%, reflecting the deeper relationships and trust built within our residences. This year, Residence Life truly created a vibrant, inclusive home where every student could thrive.

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Student Connection and Community Care (SCCC): SCCC, comprising the Office of Student Community Standards and Care Coordinators, advanced its mission of care, fairness, and student development. A key achievement was finalizing a Restorative Justice–based Code of Student Community Standards, introducing dialogue and restorative circles to encourage accountability and learning. Care Coordinators also developed a Procedure Manual to ensure consistent, effective case management. Through outreach and “lunch and learn” sessions, SCCC strengthened college-wide partnerships, helping staff identify and support students in distress. These efforts expanded early intervention, enhanced care, and fostered a safer, more supportive campus environment that prioritizes student well-being and development.

Wellness Education & Programs (WEP): WEP fostered a culture of wellness and inclusion through impactful education and engagement. Humber Let’s Talk participation increased by 351%, and Take Back the Night attendance rose by 66%, reflecting stronger outreach and student advocacy. WEP delivered 20 workshops on mental health, consent, and suicide prevention, engaging 416 students, staff, and faculty. A key highlight was the Student-led Wellness Event Challenge, which provided experiential learning for students in Traditional Chinese Medicine, Public Relations, and Nutrition programs. Through these collaborative efforts, 1,328 students received vital health education, making wellness visible, accessible, and student-driven across Humber’s campuses.

Accessibility Learning Service (ALS): This year, the ALS department adopted the Social Model of Disability to remove barriers in accessing academic accommodations. We focused on three key areas: intake, accommodation renewals, and faculty capacity. Process improvements reduced wait times for accommodation letters from up to eight weeks to less than two for complex cases. A new self-renewal option saved 800 appointment hours for learners with ongoing accommodations. Additionally, we launched three faculty modules— covering the accommodation process, use of accommodation letters, and UDL principles— now available on the HRMS platform to promote inclusive and accessible learning environments across Humber.

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BEYOND HUMBER WEBINARS, PANELS & CONFERENCES

WEBINARS Trauma Informed Leadership and Reflective Practice 06-Nov-24 - CACUSS New Professionals Institute Dr. Sterling Crowe This interactive session explores inclusive leadership in student affairs through imagination, candor, respect, and healing to foster equitable, trauma-informed campus environments.

Organizational Culture; Assessment, Evaluation, Research 03-Dec-24 - Wilfred Laurier University Dr. Sterling Crowe

Guest lecturer for course EU541 Course, which is about Developing Leadership in Student Affairs.

Self-Authorship and Student Development Theory through a Trauma-Informed Lens 25-Mar-25 - OISE Dr. Sterling Crowe Guest lecturer for a course in Student Experience and Success.

PANELS AND CONFERENCES Rewriting the Narrative: Building Equity, Sharing Power, and Driving Change 03-Dec-24 - Humber, AD CoP Dr. Sterling Crowe co-presented with Dr. Yasmin Razack Through dynamic discussions, personal reflection, and collaborative activities, participants explored how their daily actions either support or hinder progress for equity-seeking communities and uncovered opportunities to drive meaningful, systemic change.

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Advancing Student Mental Health 18-Jun-25 - 2025 International Health Promoting Campus Conference Leah State, Bindia Darshan, Sterling Crowe National Standards, Institutional Implementation and Continuous Improvement.

A New Era of Student Support 28-Sep-24 - Humber@TIFA 2024 Interdisciplinary Conference Leah State, Bindia Darshan (see photo on right) The World’s First Standard for Mental Health and Well-Being for Post-Secondary Students.

Student Panel 05-Jun-25 - 2025 Humber Showcase Jinhee Lee, Estefania Toledo Well-being in Learning Environments.

FOCUS Rexdale 14-Jun-24 - FOCUS Rexdale Annual Conference Care Coordinators

CICMH Conference 13-Nov-24 - Centre for Innovation and Mental Health (CICMH) Conference Care Coordinators

Gender Based Violence in a Male Dominated Profession 28-Nov-24 - Presentation to the Women in the Plumbing program Bianca Scotland and Sara Varvaris

Women and Student Conduct panel discussion 17-Sep-24 - ASCA Usha Rajpal Cheddi

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Advanced Student Development Theories in Higher Education

23-Oct-24 - OISE, as an in-person lecture Dr. Sterling Crowe College context to Student Development Theory, Emergent Strategy, and Approaches to Redesigning services with learner-centric approaches.

Peacebuilders Circle Process Training 28-Nov-24 / 05-Dec-24 - Peacebuilders International Jennifer Liang and Usha Rajpal Cheddi

CACUSS 13,15,17,21,23-Jan-2025 - Student Conduct Institute Usha Rajpal Cheddi

OSCS Lunch & Learn Panel Feb & Mar-25 - OSCS Jennifer Liang and Usha Rajpal Cheddi

Streamlining UGH processes with the Revised Code 11-Mar-25 - UGH Andrea Campea, Jennifer Liang, Usha Rajpal Cheddi

Teaching Excellence Program 11-Apr-25 - UGH Jennifer Liang and Usha Rajpal Cheddi Revised Code and Classroom Management.

OSCS Overview & modified BITB for CICE learners 27-Sep-24 - OSCS Jennifer Liang

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KEY INITIATIVE HIGHLIGHTS Each SWEL unit took on some exciting key initiatives this year! These projects were achieved through strong effort, organization, and teamwork, all aimed at supporting our broader SSE Strategic Direction. Here’s a look at what we accomplished together.

Health Centre Refined appointment lengths and staffing patterns to balance operational efficiency with personalized learner care.

Mental Health Services Staff engaged in new training to adapt to OAAT and evolving student needs.

Residence Life Developed creative solutions for rapid residence opening and community stability.

Student Connection and Community Care Staff participated in trauma-informed care training and regular debriefs to improve practice.

Wellness Education & Programs Introduced interactive, student-centered approaches for wellness programming.

Accessible Learning Services Leveraged assistive technologies to empower independent student learning.

Innovation and Continuous Improvement Delivered targeted workshops to build campus-wide SSE Goal Alignment: accessibility awareness.

Goal 1: Enhancing student retention and

Residence Life Coordinated across campuses and with new RAs to open Lakeshore residence successfully, ensuring smooth student experience and team cohesion Strengthened onboarding and training during midyear staffing transition, building staff capability.

Student Connection and Community Care Partnered with Counselling & Public Safety to manage complex student needs Engaged the campus community through outreach, education, and dialogue about restorative justice Wellness Education & Programs Partnered with peer leaders, volunteers, and academic programs to expand capacity.

Accessible Learning Services Collaborated with faculty and staff to implement accommodations and promote Universal Design for Learning.

success Goal 3: Fostering student well-being), Goal 4: Cultivating employee efficacy and engagement

Collaboration and Teamwork Across Units SSE Goal Alignment: Goal 3: Fostering student well-being and belonging Goal 4: Cultivating employee efficacy and engagement

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Adaptability and Responsiveness to Evolving Student Needs SSE Goal Alignment: Goal 1: Enhancing student retention and success, Goal 2: Promoting Learner and Graduate Employability Goal 3: Fostering student well-being and belonging

Health Centre Piloted SWAC Extended hours and refined workflows, giving learners better access to support for wellbeing.

Integrated nursing student placements, where we promoted learner and graduate employability Online booking and automated reminders, where we improved learner engagement.

Mental Health Support Implemented the One-At-A-Time (OAAT) model for timely student support, where we provided timely mental health support to improve well-being.

Added a Clinical Nurse Specialist to handle complex cases, where we foster learner well-being and belonging Enhanced referrals to community resources and campus Wellness groups.

Wellness Education & Programs Adapted programming based on student feedback.

Embraced student-led collaboration to meet growing engagement demand.

Accessible Learning Services Streamlined intake processes for accommodations using online intake and renewal processes, thereby removing barriers to student success.

Expanded faculty outreach to ensure consistent implementation.

Across all initiatives, SWEL units demonstrated adaptability, collaborative problem-solving, and an unwavering commitment to students. Challenges ultimately inspired improvements – whether in process, capacity, or skills – that have made our services more resilient. The lessons learned are helping shape enhancements for next year and beyond, ensuring we continue to elevate the level of support for our learners.

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GROUNDING THE STORY IN EVIDENCE DATA-DRIVEN INSIGHTS

At SWEL, we use data and assessment to guide our work and demonstrate our impact. Throughout 2024–2025, we analyzed service usage, student feedback, and student outcomes to inform decisions and strengthen supports.

The Health Centre saw significant growth, delivering 11,849 appointments to 2,910 unique students—an average of four visits per student. Each practitioner managed approximately 15 appointments per day, underscoring strong student reliance on campus health care. Preventive care also rose: our flu clinics administered 738 flu shots, nearly doubling last year’s total, thanks to expanded outreach and clinic hours.

Mental health services continued to show high demand and satisfaction. Between May 2024 and April 2025, the Mental Health Support team provided 1,833 one-on-one sessions, most through same-day OAAT appointments. Post-session surveys revealed outstanding satisfaction: 98.5% felt their needs were met, and 99.25% would recommend the service. The addition of a Clinical Nurse Specialist added further value, with 767 specialized consultations focused on mental health triage and risk prevention—safely managing several potential crises on campus.

In Residence Life, community engagement grew meaningfully. Staff and RAs logged 1,240 one-on-one resident interactions—a 19% increase from the previous year. While incident numbers remained steady, resolution approaches shifted. Restorative options were introduced, and early signs are promising: students who engaged in restorative processes rarely reoffended.

WEP’s programming saw standout results, recording 10,769 student interactions—an 84% increase. Of these, nearly 4,935 came from WEP-led workshops and peer sessions, 3,494 from campus partner collaborations, and over 2,300 through trainings and modules like It Takes All of Us. Survey feedback showed high learning impact: 90% of participants could recognize signs of distress post-training, and 88% of Take Back the Night attendees felt more confident intervening as bystanders.

The Care Coordinator team supported 543 unique students. Financial concerns led the caseload (34%), followed by mental health (15%). In response, students were connected to emergency aid, financial counselling, and food support. Meanwhile, the Office of Student Community Standards addressed 187 incidents. Of the conduct cases eligible for restorative resolution, 45% opted in—an encouraging uptake.

Importantly, over 95% of involved students had no repeat incidents, reflecting strong outcomes from both restorative and traditional approaches.

Together, these insights show that SWEL’s efforts are reaching more students and delivering meaningful support. As we move forward, our commitment to data-informed decision-making will ensure we continue evolving to meet students’ diverse needs with compassion, quality, and care.

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BUILDING TOGETHER STRATEGIC COLLABORATIONS & PARTNERSHIPS Collaboration is at the heart of how SWEL operates. We recognize that supporting student wellness is a shared responsibility, and our achievements this year were amplified by strong partnerships across campus and with external organizations. By building connections and working together, we extended our reach and created more holistic support for students. Here are some of the key collaborations and community partnerships that made a difference in 2024–2025.

Integrating Well-Being into the Learning Environment: The Well-being in Learning Environments project, part of Humber’s Well-being Strategy, united SWEL, CTL, faculty, and students to integrate wellness into pedagogy.

Enhancing Mental Health Supports through External Partnerships: This year, Mental Health Support launched partnerships with CMHA Toronto and Family Services Toronto to expand student care. CMHA piloted a Weekend Mental Health Clinic, offering free counseling and referrals to 125 students, including 26 one-on-one sessions—filling a vital after-hours gap. FST introduced therapeutic groups like Nervous System Reset, Emotional Regulation, and Arts in Transition, engaging 40+ students. Evaluations showed reduced stress and improved coping, showcasing the impact of community-campus collaboration.

Cross-Departmental Collaboration for Student Conduct & Safety: SWEL units partnered on key policy and training initiatives to strengthen student support. SCCC and Residence Life jointly revised the Code of Conduct, combining conduct expertise with frontline residence experience, and are co-leading training on applying standards and restorative practices. Care Coordinators worked with Security and the Student Intervention Team to launch regular case reviews, enhancing information sharing and coordinated responses. This unified approach improved support planning and successfully de-escalated several potential student crises.

Supporting Student Wellness through Cross-SSE Initiatives: SWEL advanced student wellness through institutional partnerships. SWEL partnered with Athletics and Recreation to establish Inclusivity in the Athletics Space, an educational module to support athletics staff with integrating equity, diversity, inclusion and belonging into everyday practices. In addition, IGNITE helps fund Humber Let’s Talk, encouraging students to practice self-care and stress management through activities such as sound bath workshops and therapy puppy sessions. These partnerships expanded wellness outreach, increased participation, and strengthened support networks for students across Humber’s campus.

Overall, these examples of partnership show that our impact is magnified when we work collectively. These examples show that SWEL’s impact grows through collaboration. Partnering with faculty, student groups, campus departments, and community organizations enables programs no single unit could deliver alone, bringing new ideas, resources, and student connections. Partnerships also model community and support for students. Looking ahead, we will continue embedding wellness in curriculum, hosting community services, and engaging students, reinforcing that well-being at Humber is a shared, collective effort.

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LOOKING FORWARD 2025–2026 As we celebrate the achievements of 2024–2025, we are also looking ahead with excitement to the 2025–2026 academic year. Our vision is to continue evolving SWEL’s services and initiatives in ways that anticipate student needs, align with institutional priorities, and build on the momentum of our recent successes. Several key focus areas and goals will shape our efforts in the coming year:

In 2025–26, Residence Life and OSCS will implement the new Code of Community Standards. Key priorities include staff training, student-friendly guides, and restorative approaches to conflicts. By emphasizing fairness, learning, and community building, we aim to foster understanding, reduce repeat incidents, and create a safer residence culture.

Enhancing Proactive and Preventative Support: SWEL will intervene early through an enhanced alert system with Advisors and the Student Success Hub. Care Coordinators will track recurring concerns to create targeted workshops. Health Centre screenings will flag students for referrals, reducing crises and fostering resilience through preventative care and resources.

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SWEL will strengthen evidence-informed growth by launching an assessment plan with clear success metrics for each unit.

Surveys, clinical outcomes, and utilization data will measure the impact on student experience and retention. Findings will guide improvements and resource allocation.

Accessible Learning Services will launch a new case management platform streamlining academic accommodations. Students will gain a user-friendly portal to request support, book appointments, and access letters. Faculty and staff benefit from clearer processes and faster communication. This digital transformation strengthens efficiency, equity, and inclusive education across Humber.

In 2025–26, Wellness Education will expand outreach with harm reduction initiatives on cannabis and alcohol, including workshops and a social media campaign. Plans include Naloxone training and advancing Humber’s Okanagan Charter commitment. The Student Wellness Ambassador program will also grow, empowering learners as peer educators.

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OUR THANKS, OUR FUTURE In charting this path forward, we remain guided by the SSE priorities and our SWEL Wildly Important Goals (WIGs). Our plans for next year explicitly support fostering student well-being & belonging (through early interventions and residence curriculum), enhancing student retention & success (through integrated support and academic partnerships), promoting purpose & career development (through peer leader opportunities and inclusive campus initiatives), and cultivating our own employee engagement (through staff development and wellness efforts). We are energized by the progress made in 2024–25 and approach 2025–26 with optimism, creativity, and dedication.

SWEL’s vision is rooted in building on success while innovating for the future: we will continue what is working well, address gaps revealed by our assessments, and pioneer new approaches as student needs evolve. By doing so, we will further solidify a campus environment where every student knows that help, care, and opportunity are all around them – and that their well-being is a top priority for Humber Polytechnic.

SWEL SWEL ANNUAL ANNUAL REPORT REPORT (2023-2024) (2024-2025)

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