7 – 8 MARCH MALAYSIA
Delegate Book
Knolskape ADS
Editor’s Note Contents Agenda
2-5 Speakers
6 - 15 Sponsors, Partners & Exhibitor
17
Is HR ready to step up to the plate? Over the past year, we have seen organisations taking affirmative action towards becoming more peoplecentric. Things such as “corporate wellness” and “learning and development” have been discussed in the boardroom and at our conferences as often as “customer centricity” and “operational excellence”. And yet, as we look at the priorities of most HR directors going into 2017, “going digital” and “increasing productivity” in all areas of the business, including HR, seems to top the list more often than not. This development intrigued us. Is this an indication that HR teams have learnt the fine art of aligning business priorities to strategic HR priorities? Or is it a case of a few progressive organisations managing to push their agenda through despite a tough economic environment? Experiences and views vary, but there is consensus that HR today is more business-driven than ever and that some industries are further along the process than others.
Please take full advantage of these opportunities to learn from and network with each other, as our team has worked hard to bring you all together. As you settle in this morning, we in the Human Resources team look forward to meeting all of you. Please send us your questions and feedback on Twitter @mag_HR with the hashtag #TMA2017. Enjoy the conference!
Aditi Sharma Kalra Regional editor Human Resources
aditis@humanresourcesonline.net
Let’s answer these questions together over two intense days of learning at Talent Management Asia 2017. Organised for the fifth year in Singapore, and for the fourth year in Malaysia, this two-day conference has quickly been established as the benchmark for discussions on all aspects of talent management – from performance management and data-driven decision-making to the business benefits of diversity and inclusion in the multicultural environment that is Asia, and much more. Over these two days, you can expect to see a lineup of HR leaders sharing their insights into some of the biggest talent challenges through keynote presentations and panel discussions. One of the highlights as you join us on the first day is the C-suite special session, packed with powerful speakers in the form of CEOs and MDs – they will be making it clear what they expect from CHROs and how they plan to collaborate with them. As we inaugurate this new programme, we look forward to taking your questions for these business leaders.
1
Agenda - conference day 1 8.00am /
Registration
8.50am /
Welcome address Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM)
LEADING BUSINESS WITH TALENT 9.00am /
Opening keynote: The talent market outlook in Asia: What the future holds • A macro and micro outlook of the talent market in Asia, with a special focus on Malaysia • Discussing key talent management challenges faced in the market Speaker: Shareen Shariza Dato’ Abdul Ghani, chief executive officer, TalentCorp Malaysia
9.30am /
CEO keynote: Aligning HR to grow the business • What do senior management expect from HR? • How a senior management executive can support the HR team in managing talent • How to build a business-savvy HR team Speaker: Ramesh Kumar Singam, managing director, FedEx Express Malaysia
10.00am /
Keynote: Ten reasons why your health and wellbeing strategy is failing • The wellbeing journey – moving from traditional wellness to strategic wellbeing • How a high uptake and engagement significantly improves the value on investment in your wellbeing programs • Creating an irresistible employee experience that appeals to your toughest audience – the most disengaged employees Speaker: John Garrido, regional director, Asia, Virgin Pulse
10.40am /
Networking tea break
11.10am /
Leaders’ panel discussion: Understanding the needs of talent, while keeping market reality in mind • How to successfully tie your talent strategy to business outcomes • How involved should HR be with the line managers to integrate talent and business plans? • How to ensure your leadership team stays thoroughly committed • Leveraging technology in talent management – the pros and cons • Predicting your talent needs by 2020 Moderator: Shazmi Ali, human resource director, Pfizer Panellists: Farid Basir, chief human capital officer, Bank Rakyat Michelle-Ann Iking, head – talent, learning and performance management, Citi Malaysia Christopher Ong, managing director, DHL Express Malaysia and Brunei Bryan Loo, chief executive officer, Loob Holding
11.50am /
CEO keynote: Creating internal talent development strategies to achieve successful long-term business goals • Identifying and notifying candidates within a succession plan • Building capabilities for bigger roles in the organisation • How to manage talent with the changes and growth of the business • What are the effective tools in identifying high-potential employees? Speaker: Bryan Loo, chief executive officer, Loob Holding
12.30pm /
Lunch
1.30pm /
STREAM 1 LEADERSHIP DEVELOPMENT
STREAM 2 RECRUITMENT AND RETENTION
Case study: How to develop your future leaders
Case study: How to optimise talent acquisition strategies to attract and retain talent
• The best method of knowledge transfer within your organisation • Using talent pools to develop future leaders • Creating internal development strategies for future roles Speaker: Marcela Mihanovich, chief human resources officer, Citi Malaysia
• Gaps and areas to improve on with current systems • Ways to improve the talent acquisition function • Strengthening the hiring cycle with best practices Speaker: Chen Fong Tuan, director – human resources, B. Braun Medical Industries
2.10pm /
Case study: Transforming training into greater productivity and ROI
Case study: Retaining top performers through effective succession planning
• Sustainable L&D in the workplace • Projects and initiatives for organisational development • How learning impacts the performance management process Speaker: Sharmeel Kaur, head – group human resources,
• Building talent capability in the workforce • Creating cross-functional programmes such as lateral hiring, job rotation, and more Speaker: Faz Kamaruddin, group head, talent, AirAsia
Volkswagen Passenger Cars Malaysia
2.50pm /
Afternoon coffee and networking
3.20pm /
Interactive session 1: Identifying leadership Interactive session 1: Selection excellence Best methods HR professionals can use in the selection process capabilities
3.50pm /
4.20pm /
Afternoon coffee and networking
The best approach in determining which leadership capabilities are most critical to an organisation’s success. Identifying the talent for future development and training – who are they?
– interviews, practical or psychometric tests, assessment centres, role-plays and team exercises – how do you know what’s going to work best for you?
Interactive session 2: High potential development
Interactive session 2: Onboarding and retention
A discussion on growing your greatest asset for future business. The best method to upskill talent for your organisation.
Learning the key factors that drive the engagement of managers to help new hires during the onboarding process. Best practices in retaining your top performers during an economic downturn.
Table hosts: Rebecca Khor, director and head of human resources, BNP Paribas Malaysia; Chella Pandian, human resources director – sub region, MSD Malaysia; Fazilah Yusof, chief human resource officer, Prudential BSN Takaful; Haikal M Z Akmar, corporate director of human resources, UOA Hospitality
Table hosts: Asha Menon, director, human resources and administration, Agility; Chloe Gan, HR director, Arvato Systems; Badariah Jalil, director of group human capital, Petra Energy; Adriad Choo, human resources and administration director, Puratos
Closing remarks Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM)
4.30pm /
End of conference day 1
3
Agenda - conference day 2 8.00am /
Registration
8.50am /
Welcome address Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM)
TECHNOLOGY AND WORKPLACE TRANSFORMATION 9.00am /
Keynote: Gamification in talent development to build a talent pipeline • How gamification can bring the most value to manage and develop your talent • Key challenges and considerations in applying gamification • Measuring the cost and effectiveness Speaker: Ritish Reddy, SVP, capability solutions, KNOLSKAPE
9.30am /
Panel discussion: Transforming the HR function with technology – efficiently and effectively • How to be innovative in talent management, talent acquisition, retention, employee engagement, etc • The considerations for HR practitioners in assessing new technology • How has social media effectively influenced recruitment, engagement and workforce collaboration? Moderator: Faz Kamaruddin, group head, talent, AirAsia Panellists: Yvonne Teng, human resources director, SEA, Ericsson Victor Phang, regional general manager, iTalent Karen Yap, chief human resource officer, Manulife Holdings Fazilah Yusof, chief human resource officer, Prudential BSN Takaful
10.10am /
Case study: Achieving a digital-ready workplace through HR • What needs to be done to embark on the digital journey? • How do you get stakeholders’ support and buy-in so they become your enablers? • Best practices in developing and upskilling your workforce for the digital age Speaker: Monir Azzouzi, head of employee experience and branding, Maxis
10.50am /
Networking tea break TAILOR YOUR TALENT STRATEGY Keynote: Designing a sustainable talent strategy during the fourth industrial revolution
11.20am /
• What are the current market dynamics and their relation to talent shortage? • What are potential candidates looking for when searching for career opportunities? • How can employers address market realities to have sustainable talent? Speaker: Sam Haggag, director, MSP and sales – Asia Pacific and Middle East, country manager, ManpowerGroup – Malaysia and Indonesia
Case study: Building a consistent high-performing culture in your organisation to drive business excellence 12.00pm /
• What are the key elements senior management and the HR team need to focus on? • Best practices in engaging with employees about company goals and culture • Leveraging social media to engage better with employees Speaker: Karen Yen, people and organisation director, Mars Chocolate Southeast Asia and Thailand
12.40pm /
Lunch EMERGING TRENDS IN PERFORMANCE MANAGEMENT
1.40pm /
Case study: Designing and introducing effective performance management in your organisation to increase growth • Using the latest research and neuroscience to rethink performance appraisals • Developing the skills that managers, supervisors and team leaders need to be effective in performance appraisals • Focusing on change management as a key part of effective performance management Speaker: Ling Hsern-Wei, general manager, human capital, PwC
2.20pm /
Case study: Lessons from Dell in redesigning and streamlining a performance management process The best methodology in designing the performance appraisal system in a multicultural setting • What is the key area to focus on? • Key challenges in redesigning: cost, procedure and communication Speaker: Andy Muniandy, regional HR director, South East Asia, Dell EMC
3.00pm /
Afternoon coffee and networking ACCELERATOR SERIES – QUICK-FIRE CASE STUDY PRESENTATIONS
3.30pm /
Best practices in talent management Hear from talent management award winners in this session on novel ideas and best practices. 1. Designing graduate recruitment and development programmes to build a talent pipeline Speaker: TP Chua, HR future work manager, Infineon Technologies
2. Implementing people engagement to boost engagement and productivity Speaker: Vaclav Koranda, vice-president, human resources, T-Systems Malaysia 3. How to recruit, select, and retain young talent Speaker: Jing Pei Goh-Asmala, head of people and organisation, ServisHero
4:30pm /
Closing remarks
4:40pm /
End of Talent Management Asia 2017
Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM)
5
Speakers
Asha Menon
Faz Kamaruddin
Chloe Gan
Director of human resources and administration Agility
Group head, talent AirAsia
HR director Arvato Systems
Asha Menon is the director of human resources (Malaysia, Indonesia, Vietnam and Cambodia) at Agility Logistics and is responsible for heading the human resources division in line with the organisation’s goals. She recently relinquished her role as the vice-president of human resources at Citigroup. The past 13 years have been a learning curve going through corporate chapters of setting up HR departments, building talent pipelines, harmonisation work in mergers and acquisitions, organisational cultural transformation, design, leading and managing teams and individuals with the help of change strategies, and coaching and developing talent from mid-level to leadership roles. leadership roles.
Faz Kamaruddin is the group head of talent at AirAsia. She has more than 20 years of working experience. Her career has spanned various industries such as technology, consulting and engineering. Leading talent management at AirAsia, she is responsible for talent and leadership development initiatives to build the talent pipeline. A certified action learning coach with the World Institute of Action Learning, she was the recipient of the WIAL International Coaching Excellence Award for 2015.
Chloe Gan has more than 14 years of broad HR generalist background experience in diversified industries, including IT, retail and pharmaceuticals. Her role in HR not only focuses on the bottom line to develop, implement, deliver and drive HR strategies and initiatives, but also to ensure these strategies are successfully aligned with the business’ goals and objectives to proactively support its growth and success. Her current role as HR director at Arvato Systems Malaysia serves as the primary strategic partner to all the business unit heads and senior leaders in developing people strategies, change management initiatives, organisational/ departmental restructuring and much more to ensure these strategies support the growth and success of the business.
Farid Basir
Chen Fong Tuan
Rebecca Khor
Chief human capital officer Bank Rakyat
Director – human resources B. Braun Medical Industries
Head of human resources BNP Paribas Malaysia
Farid Basir graduated in human resource management and has 22 years of experience in the various spectrums of HR management within diversified industries. He was assigned to Switzerland, South Africa and the Philippines during his 12 years with Nestlé, a multinational company. In addition to his post-graduate diploma in training and development, he is an alumnus of IMD, Switzerland, a top business school in Europe. He is currently pursuing his MBA with Edinburgh Business School, Heriot-Watt University. He has been awarded four global professional certifications – HRCI HR management professional, HRCI global HR professional, SHRM senior certified professional and global remuneration professional. He is a council member of the Malaysian Employer Federation.
Chen Fong Tuan is responsible for the end-to-end HR operations with a targeted emphasis on regional talent management, organisational development, resourcing, learning and development, performance management, manpower planning, employer branding and diversity initiatives for B. Braun Asia Pacific. As a member of the Asia Pacific HR Council, his portfolio also covers strategic HR initiatives including rewards, HR systems, etc.
Rebecca Khor is the director and head of human resources for BNP Paribas Malaysia. In her role, she is largely in charge of developing the overall strategy for human capital management at BNP Paribas Malaysia. She brings more than 16 years of professional experience in various HR roles across different industries. She has also won awards such as the HR Manager of the Year 2014, HR Best Practice Award 2014 and The HR Achievers Award 2016. She currently holds a professional certification in human resources CAHRI, HRMP and a bachelor of business administration (honours).
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Speakers
Marcela Mihanovich
Michelle-Ann Iking
Muniandy Maruthiah
Chief human resources officer Citi Malaysia
Head – talent, learning and performance management Citi Malaysia
Regional human resources director Dell EMC
Marcela Mihanovich joined the Citi Malaysia team in March 2016. She started her career at Citi in 2002 as part of the HRMA programme and has worked across four different Citi locations – Argentina, Brazil, US and Singapore. She has transitioned from country to regional roles and from generalist to specialist roles supporting the majority of Citi’s business lines. Before Citi, she worked at different MNCs in Argentina where she kick-started her career in the HR field. Some of her notable areas of expertise are in recruitment, succession planning, talent management and leadership. She holds a BA in human resource management and a business administration graduate degree. She is also a neuro-linguistic programming practitioner, an LC3 coach, power of one facilitator and a triathlete mum. a Triathlete Mom.
Michelle-Ann Iking has been the head of talent, learning and performance management for Citi Malaysia since 2013. She is responsible for designing and executing talent initiatives to ensure the firm has the right people in the most critical roles, and developing successors for a pipeline of diverse talent. Her team focuses on enhancing managerial and leadership capability as well as enabling employees to drive their own development and careers. Before this position, she was with Citibank, London, as the campus strategy manager for EMEA. There she led the campus marketing strategy for programmes to build the graduate talent pipeline spanning school leavers, undergraduate/ master’s, MBA and PhD students. She oversaw the execution of more than 280 campus events encompassing a wide variety of graduate talentattraction initiatives.
As the regional HR lead for Dell Malaysia, Muniandy Maruthiah drives human resources strategies that support the company’s vision, transformation and continued growth. He has extensive experience in marketing communications, customer care, learning and development, in addition to HR generalist and specialist functions in the electronics and telecommunications industries. Under his leadership, both Dell Malaysia and Singapore have won numerous Employer of Choice and HR Innovation awards. He obtained his master’s in business administration from Federation University, Australia; master’s in arts from University Science Malaysia and a post graduate degree in management from Cranfield University, UK. He sits on the talent corporation diversity and inclusion committee and strongly advocates women in leadership excellence initiatives in the northern region of Malaysia.
Christopher Ong
Yvonne Teng
Ramesh Kumar Singam
Managing director DHL Express, Malaysia and Brunei
Human resources director, SEA and Oceania Ericsson
Managing director FedEx Express Malaysia
Christopher Ong joined DHL Express in October 2006 as vicepresident of business development at the Asia Pacific regional office and was responsible for mergers and acquisitions, partnerships and planning for the region. He subsequently took on additional responsibilities in 2009 to drive DHL’s First Choice (Six Sigma) and GOGREEN corporate programmes for Asia Pacific. In October 2011, he was appointed country manager of DHL Express Vietnam and he took on his current role in March 2014. Before joining DHL in 2006, he spent about 10 years with Temasek Holdings where he was responsible for originating, evaluating and executing investments as well as managing and restructuring companies around the globe. He graduated summa cum laude with a bachelor of science in mechanical engineering from Tufts University, US.
Yvonne Teng is the HR business partner to three major business units in Ericsson which encompasses 80% of the total Ericsson population in the region. With 19 years of experience in human resources management, she has extensive experience in talent management, workforce planning, total rewards and talent acquisition. During her employment at Ericsson, she has held roles as the subject matter expert in compensation and benefits, HR generalist and HR business partner which has given her a broad spectrum as a human resources expert in the organisation. Before Ericsson, she was with EDS-HP covering SEA. She took the lead in compensation and benefits in the merger exercise between EDS and HP in Malaysia. In addition to her role as a subject matter expert in compensation and benefits, she is the advisor on post-sales activities in the outsourcing business. At Computer Associates, she was the country head of HR in Malaysia setting up the HR unit and successfully transforming the HR function from operational to a business partner.
Ramesh Kumar Singam is the managing director of FedEx Express Malaysia. Managing more than 880 employees, he oversees the day-to-day FedEx operations in Malaysia and is responsible for developing and executing its corporate strategies. He joined FedEx Malaysia in 1993 as a training specialist and was promoted to managing director of operations in 2000. In 2003, he relocated to Singapore and took the position of managing director of operations for FedEx Singapore and Indonesia. In June 2009, he returned to Malaysia to resume the role of managing director for operations for FedEx Malaysia.
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Speakers
TP Chua
Victor Phang
Ritish Reddy
HR future work manager Infineon Technologies
Regional general manager iTalent
SVP, capability solutions KNOLSKAPE
TP Chua graduated with a MA in industrial and organisational psychology. She brings with her extensive experience in higher education, training, learning and development in both education and the corporate arena. She started her career at Infineon under HR learning and development and has set up three comprehensive talent management programmes at Infineon in the past five years. Many talent who have graduated from these programmes have been successfully placed into key positions. She has recently taken a new role in HR future work which explores mega trends, stakeholders management, diversity management and corporate health management. She is passionate about people development and growing their potential.
Victor Phang is the regional GM of iTalent Management whose endeavour is to improve talent management through cloud technology globally, which has gained him market recognition. His latest achievement was leading iTalent Management to win the award of BPO Project of the Year 2014 and 2015, HR Innovation Award 2014, and the Asia Pacific ICT Award 2015. He has a master’s degree in executive management. Before he joined iTalent, he worked in Japanese and Korean conglomerates. He was awarded Panasonic’s Innovative Excellence Award 2005. In 2007, he was conferred the award of Samsung’s Outstanding Employee for Marketing Team of The Year.
Ritish Reddy kick-started the APAC operations for KNOLSKAPE in 2014 and currently leads the region’s operations. In his current role, he is responsible for defining the vision, strategy and execution of KNOLSKAPE’s expansion in the APAC region. Before KNOLSKAPE, he was working as a consultant at the Global Consulting Practice of the TCS where he was leading the product development efforts for digitising the treasury system of a government agency. Before that, he co-founded 35mmpro, a marketplace connecting photographers with consumers. He has a bachelor’s degree in electrical and electronics engineering from Vellore Institute of Technology (VIT) and a global master’s in business administration in advance corporate finance and banking management from SP Jain School of Global Management.
Bryan Loo
Karen Yap
Sam Haggag
Karen Yen
Chief executive officer Loob Holding
Chief human resource officer Manulife Holdings
Director, MSP and sales – Asia Pacific and Middle East, country manager
People and organisation director Mars Chocolate Southeast Asia and Thailand
With a diverse portfolio of F&B brands spanning the country, award-winning entrepreneur Bryan Loo has now dominated the premium quick service and fast casual restaurant business in Malaysia. His ability in identifying promising ventures to fill opportunity gaps in the market, while mastering the delicate balance between consistency, quality and high volume is the driving force behind Loob Holding. The company first took off with automated quick service kiosks, then transitioned to full-scale restaurants, and now technology start-up investments are in the pipeline. Just in his early 30s, he is a culinary business proprietor, owning a company that is currently serving nearly three million consumers per month from more than 200 outlets across the country. Loob Holding envisions serving five million customers every month from 400 outlets while exploring a regional expansion by the end of 2017.
Karen Yap is a highly successful, business-focused HR leader with intimate knowledge and direct experience of several industries in both local and multinational companies. She built strong early foundations in HR at Gamuda as the senior manager of human resources. Subsequently, she developed her flexibility and learning agility as she took on roles of increasing responsibility at AIG, Nike, Eli Lilly, Green Packet, and then back to the insurance industry with Zurich Insurance Malaysia. In 2013 she was appointed to her current role of chief human resources officer at Manulife Holdings. In her most recent role, she has been instrumental in bringing change and operational excellence to the HR team, the workplace and in driving dramatic improvements in the employee engagement scores. Yap is particularly sought out by business leaders as a trusted advisor as she thinks through the challenging business of building and leading organisations to excellent results. In October 2016, she was crowned HR professional of the Year – 2016 awarded by the reputable Human Resources Magazine.
A chemical engineer by training with more than 20 years of experience in the HR services industry in Europe, the Middle East and Asia, Sam Haggag has a wealth of experience in the implementation of HR solutions and best practices gained from working with a wide range of local and multinational organisations. He joined ManpowerGroup in 1999 and headed up the Manpower Singapore operations until March 2003. In 2003, he was appointed the regional account director for the Manpower Asia regional office and promoted to field development director for Asia Pacific in 2007. In 2011, he was promoted to managing director of Experis, the ManpowerGroup’s professional services arm for Asia Pacific and the Middle East, and in 2014 took over responsibility for ManpowerGroup’s managed services solutions in Asia Pacific and the Middle East. Twitter: @HaggagSam
ManpowerGroup – Malaysia and Indonesia
Karen Yen is the people and organisation director of Mars Chocolate Southeast Asia and Thailand who is based in Malaysia. She is passionate in driving the organisation to bring to life talent strategies that support growth and associate development. She has led several change initiatives within her current organisation which presents development opportunities for talent at the same time as driving unit effectiveness. Her past experience includes working in emerging market within SEA, North Asia and China.
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Speakers
Monir Azzouzi
Henry Yeoh
Chella Pandian
Head of employee experience and branding Maxis
Deputy president Malaysian Institute of Human Resource Management (MIHRM)
Human resources director – sub region MSD Malaysia
Monir Azzouzi is the head of employee experience and branding at Maxis and had extensive experience in both the start-up and corporate environments in the digital world before venturing into the field of human resources. His utilisation of analytics to foster a digital mindset and engagement among leaders and experts is reflected in the high adoption rates of digital tools as well as unprecedented doubledigit growth in the employee engagement scores over the past three years. He is currently also leading the business and IT transformation from a people and organisational perspective, tasked to facilitate change management in preparation towards the future challenges and aspirations of Maxis as a truly digital company by 2018. He has studied and worked across several countries in Europe, Africa and Asia, having acquired his master’s degree in management of innovation and business development from Copenhagen Business School, Denmark.
Dr Henry Yeoh is the deputy president of the Malaysian Institute of Human Resource Management (MIHRM). He has also been appointed to the Malaysia Advisory Board by the International Supply Chain Education Alliance (ISCEA). His recent involvement in the HR community was being appointed as a member of the National HR Leadership Council by MIHRM as well as serving as a member of the 2015 Global Advisory Council of the World HRD Congress. He is a multiple HR leadership awards recipient: Global HR Excellence Award (2010 World HRD Congress); HR Leader of the Year – gold award and Employer of Choice silver award (2013 Malaysia HR Awards); and HR Leadership Award (2014 World HRD Congress) in recognition of his 30plus years as a HR practitioner and senior strategic business partner.
Chella Pandian is the HR director for Merck Sharp & Dohme (MSD) and drives the HR function for Malaysia, Singapore and the Brunei zone in addition to overseeing HR for Indonesia and Thailand. His key responsibility includes spearheading HR leadership and driving organisational development through best HR practices and HR strategies. He has been with MSD for the past five years. Before this role, he was in a global HR role managing emerging markets for Merck consumer care as an HR business partner and was also the HR business partner for MSD India for two years.
Badariah Jalil
Shazmi Ali
Fazilah Yusof
Adriad Choo
Director of group human capital Petra Energy Berhad
Human resources director – Malaysia, Vietnam, Indo China and Brunei Pfizer
Chief human resources officer Prudential BSN Takaful
Human resources and administration director Puratos
Badariah Jalil joined Petra Energy in 2012 as the senior general manager of group human capital and was appointed director of group human capital in 2014. Before that, she held the position of director of human capital for the New Straits Times Press (M), one of the largest publishing conglomerates owned by Media Prima. She served as group HR head for Media Prima for 10 years and was vice-president of HR for Celcom for 12 years. Her consulting experience was sharpened when she worked for PricewaterhouseCoopers for two years. She attended the University of Hull, United Kingdom, where she obtained a master’s in business administration majoring in human resource development (1995). She is also a certified trainer for performance management systems and targeted selection from DDI and obtained her management development certification from INSEAD.
Shazmi Ali is a seasoned and broad experienced human resources leader in Malaysia. With almost two decades of both commercial and HR experience, he has been instrumental in the many organisations he has served. He has a wide range of experience in various industries – manufacturing, healthcare, IT, oil and gas, aviation and pharmaceutical. He is currently the human resources director for Malaysia, Vietnam, Indo China and Brunei of the world’s leading 150-year old biopharmaceutical company, Pfizer. He is described as a true commercial HR leader that strongly embodies the people above systems philosophy. He has been credited as a Global 100 Most Influential HR Person.
Fazilah Yusof is the chief human resources officer at Prudential and has been a member of the executive committee of Prudential BSN Takaful since December 2014. Her overall responsibility is for planning, implementing, managing and controlling all people-related activities of the company, including the direct responsibility for people development, staff engagement, talent management and succession planning. She has 26 years of experience in multinational and local organisations within diverse industries, including oil and gas, financial services and industrial. She holds a master’s degree in human resources management from Open University Malaysia (OUM), Malaysia.
Choo Kok Wai, or Adriad as he is affectionately known as, has been working for Puratos Malaysia – a subsidiary of Puratos NV with its worldwide headquarters in Groot-Bijgaarden, Brussels – as a human resources and administration director for four years. His main tasks include promoting Puratos Magic (a set of DNA with six values and seven principles that forms the culture of Puratos), recruitment and staffing, organisational and space planning, performance management and improvement systems, employment and compliance to regulatory concerns, policy development and documentation, employee relations, compensation and benefits administration, employee safety, welfare, wellness and health.
13
Speakers
Ling Hsern-Wei
Jing Pei Goh-Asmala
General manager, human capital PwC
Head of people and organisation ServisHero
Ling Hsern-Wei is the general manager of human capital at PwC Malaysia (Malaysia’s Top Graduate Employer 2013, 2012 and a three gold winner at the HR Excellence Award 2014). He believes that learning and development is most effective when it moves beyond the classroom and is most transformative when it is designed into the work environment, activities and relationships. In 2011, he was selected as one of the “30 under 30” Learning Leaders at Elliott Masie’s Learning 2011, a programme aimed at developing and spotlighting the next generation of learning leadership. He has an MSc in organisational and occupational psychology and before PwC spent his working career in consulting and leadership development in London.
Jing Pei Goh-Asmala leads the people and organisation team at ServisHero, a purpose-driven startup with a mission to improve how local services are discovered and delivered in Southeast Asia. Before this, she was a senior leader at Teach For Malaysia, where she led the team to win the National Best Graduate Programme in 2015. She also cofounded the Otak-Otak programme, a social enterprise with an integrated internship and leadership development programme to tackle brain drain issues in Malaysia.
Shareen Shariza Dato’ Abdul Ghani Chief executive officer TalentCorp Malaysia
Shareen Shariza was appointed chief executive officer of TalentCorp on 1 June 2016. Before joining TalentCorp, she was the director of corporate responsibility at Khazanah Nasional, where she helped shape its corporate responsibility strategy and established initiatives such as PINTAR, Yayasan Sejahtera and GEMS Malaysia. Before that, she was chief operations officer at MERCY Malaysia, where she served in humanitarian missions to Darfur, Sri Lanka, Iran, Aceh and remote areas throughout Malaysia. She was a former board member of the Humanitarian Accountability Partnership and a recipient of the Pingat Darjah Paduka Mahkota Perak for her contributions towards humanitarian efforts. She holds a master of studies in sustainability leadership from Cambridge University and master in public policy from University Malaya.
Vaclav Koranda
Haikal M Z Akmar
John Garrido
Sharmeel Kaur
Vice-president of human resources T-Systems
Corporate director of human resources UOA Hospitality
Asia regional director Virgin Pulse
Head of HR Volkswagen Passenger Cars Malaysia
Vaclav Koranda is the vicepresident of human resources and a member of the board of directors at T-Systems Malaysia. He has held executive roles in human resources in several companies since 2002, namely in the ICT industry. For a significant part of his career, his role has also included regional responsibility, mainly for the region of Central/ Eastern Europe. Before joining T-Systems Malaysia, he was the VP of HR at T-Systems Czech Republic. Throughout his career, he has received numerous awards for HR excellence, employer branding, etc. He was also a member of the Governmental Sector Council for IT and telecommunications in the Czech Republic. He holds a master’s degree in work and organisational psychology from Charles University in Prague and is also a certified PRINCE2 practitioner.
Haikal M Z Akmar serves as the corporate director of human resources for UOA Hospitality, a division of UOA Group. A Gen-Y HR leader, he has worked in various organisations at a local and regional level and has more than 10 years of experience, primarily in hospitality, property development and retail. In his current role, he spearheads the human resources function in the development of human capital strategies within the UOA Hospitality Group in driving excellence and growth. His primary focus is building human capital capability and a talent pipeline through efficient talent acquisition and management as well as driving the employer branding effort within the hospitality group.
John Garrido is the Asia regional director for Virgin Pulse. Virgin Pulse is the world’s largest wellbeing company supporting over 2,000 clients and 2.4 million employees globally. Virgin Pulse demonstrates to businesses that if you take care of your employees, they take care of your business.With billions of data points gathered from its local members for over 10 years, Virgin Pulse brings deep insights into employee health challenges in Asia and proves the value on investment in strategic wellbeing initiatives. Organisations today understand that employees cannot be engaged in their work if they show up unhealthy or unwell, physically or mentally. However, most do not have a health and wellbeing strategy and fewer have executed an effective strategy. Virgin Pulse impacts the entire workforce population to create a culture of health.
Sharmeel Kaur is the head of HR and the only female who holds a senior management role at Volkswagen Passenger Cars Malaysia. She is a skilled HR practitioner with experience in the full spectrum of human resources. She is a renowned motivational speaker with MDEC, TalentCorp, Pemandu and the Ministry of HR. She specialises in a variety of training programmes and delivery for trainers, management and employees and has designed and delivered these programmes to numerous public and private sector organisations throughout Asia Pacific. She has more than 21 years of industry experience, of which 13 have been in human resources. She is a big believer in skills diversity and talent. A highly motivated and pro-active person, her aim in life is to be a thought leader.
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Sponsors Gold sponsor
KNOLSKAPE KNOLSKAPE provides talent transformation solutions for the modern workplace covering three key areas: assessment, development and engagement. By leveraging experiential technologies, industry and business contextualisation, and rich talent analytics, KNOLSKAPE can accelerate learning, transform employee experience and boost productivity. More than 200 clients in 17 countries have benefited from KNOLSKAPE’s award-winning experiential solutions. Using business simulations, gamification, mobile, social, artificial intelligence, virtual reality and machine learning, KNOLSKAPE delivers a transformative learning experience for the modern learner, rich analytics for the HR teams and improved performance for the organisation.
Gold sponsor
ManpowerGroup™ ManpowerGroup ManpowerGroup™ (NYSE: MAN) has been the world’s workforce expert for more than 65 years. We source, assess, develop and manage talent across a wide range of skills and industries. Our ManpowerGroup family of brands – Experis™, Manpower®, ManpowerGroup™ Solutions, and Right Management ® – helps 400,000 clients in 80 countries and territories improve workforce performance, while connecting more than 600,000 individuals to meaningful work. ManpowerGroup was named one of the world’s most ethical companies for the sixth consecutive year in 2016, confirming our position as the most trusted brand in the industry. In Malaysia ManpowerGroup has received 25 awards in HR-related fields over the past two years. Facebook: /ManpowerGroupMalaysia Website: www.manpowergroup.com
Gold sponsor
Twitter: @ManpowerMY
Virgin Pulse Virgin Pulse, part of Sir Richard Branson’s famed Virgin Group, helps employers create workforces that are happier, healthier and ultimately more productive in all aspects of their personal and professional lives. The company’s modern, mobile-first platform delivers a personalised user experience that utilises gamification to engage users in building habits that inspire meaningful and measurable change across individuals and the business. By helping employees thrive at work and in all aspects of life, Virgin Pulse is helping change lives and businesses for good. Unlike narrowly focused employee health solutions, Virgin Pulse’s solutions span the full wellbeing spectrum – from traditional wellness to strategic wellbeing – providing organisations with solutions that are appropriate for them today and tomorrow. More than 2,200 organisations representing many of the Fortune 500 and Best Places to Work have selected Virgin Pulse’s solutions to engage their workforces and drive their businesses forward.
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Hong Kong 11 May Malaysia 16 - 17 May Singapore 18 - 19 May
EBA ADS
Human Resources brings together compensation and benefits practitioners from across the region to exchange best practices and discuss key trends and topics. Key Topics: • Remuneration strategies • Rewards innovation • Integrated wellness programmes.
Book your place now to enjoy pre-early bird prices!
• Flexible benefits • Data analytics
Find out more at www.employeebenefits.asia Sponsors and partners
Brought to you by
Sponsor & partners Silver sponsor
iTalent iTalent provides digitalised and integrated enterprise human resource services with the advanced cloud technology and HR business intelligence analytics. It helps HR leaders to manage their workforce anytime, anywhere with a minimum 30% cost saving. In addition, the solution enables managers to instantly access their workforce potential analytics. We modernise workforce management with an ease of universal accessibility and rationalise the need to move into digital innovation and automation which is timely and relevant in this era. iTalent is committed to continuously enhancing the HR experience and moving towards robotic HR automation. Find out more at www.italentpro.com
Event partner
DDI One of the top talent management consultancies, Development Dimensions International has been a pioneer in the field and is currently recognised as a chief innovator. DDI is known to help companies transform the way they hire, promote and develop their leaders and workforce with the outcome being people-ready to execute business strategies. If you have ever had a leader you revered or marvelled at how quickly a new hire came up to speed, you might have experienced DDI at work. For more information, visit www.ddiworld.com.
Event partner
FAA FAA is an independent quality assurance and accreditation body supported by Bank Negara Malaysia (Central Bank of Malaysia) and Securities Commission Malaysia and executed by a committee of technical experts, industry professionals and leading academics from the international financial services industry. FAA is responsible for raising the standards and quality of professional learning and development within the financial services industry. FAA aims to create highly skilled and internationally mobile professionals for the global financial services industry.
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Partner & Exhibitor Event partner
Kelly Outsourcing & Consulting Group Kelly Outsourcing & Consulting Group (KellyOCG) is a leading global HR services and solutions company operating in 43 countries and consults with the world’s top organisations to architect innovative and customised talent strategies, which enable clients to achieve business objectives and market competitiveness. KellyOCG’s key strengths are in applying various talent supply and demand management principles to help companies fully leverage all categories of talent: full-time employees, contingent workers, freelancers, independent contractors, and service providers. At present, KellyOCG has over a million workers in its global talent network that are performing work on behalf of their customers. In Asia Pacific, KellyOCG operates across 12 countries and offers recruitment process outsourcing, talent advisory services, regional managed services procurement and other talent management solutions.
Exhibitor
People Psyence® People Psyence® is a human capital consultancy. People Psyentist® is neither psychic nor mind reader. We are registered test users with the British Psychological Society (BPS) and the European Federation of Psychologists’ Associations (EFPA). Acknowledged as psychometric experts with in-depth experience in globally recognised psychometric assessments, we are certified to design and run assessment and development centres, which are endorsed by the Australian Psychological Society (APS) and Institute of Leadership & Management UK (ILM). Our team members not only have experience working in the Big Four consulting firms, but are also knowledgeable in cutting-edge and unique facilitation methods such as LEGO® SERIOUS PLAY®, design thinking, service design, Open Space Technology (OST) and World Café. Best of all, we can measure the return on investment (ROI) and deliver impactful results for our solutions! For more information: www.peoplepsyence.com.
Co-organiser
Malaysian Institute of Human Resource Management Malaysian Institute of Human Resource Management (MIHRM) was established in 1976 as Malaysia’s first professional body promoting the practice of Human Resource Management. As the leading and independent body for Human Resource Management in Malaysia, MIHRM has trained more than 20,000 competent HR professionals and practitioners in both the private and public sectors. The wide array of professional training courses, public programmes, consultation and support for organizations and individuals has put MIHRM at the forefront of the industry as the sole authority on Human Resource Management in the country.
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Co-organiser