AirAstana Refund Policy
How to Get Refunds fromAirAstana?
The passengers can claim a refund amount for their cancellation booking for certain situations, such as relative death, serious injury, lost baggage, or others But, the passengers will require submitting a refund request form, and also attached documents, if it's mandatory there
To get a refund fromAirAstana, follow these steps:
Firstly, visit the official website ofAirAstanaAirlines via the help of any web browser. Then, go to the “Book” section, then the “Manage” category.
Next, select the ‘Online Refund’option, and then fill out the required application form. After filling out the form, tap on the ‘Submit’button.
Once all the information verifying by the airline authority, the refund will process.
AirAstana Refund Policy:
As per AirAstana Refund Policy, theAirAstana airline cancels a flight, and then the passengers are allowed to a refund claim or other travel schedules
The refund amount will return after the cancellation of the reservation, and the amount will transfer within 7-10 working days
The refund will credit to the passengers to their bank account directly, which was used for the same flight booking
The passenger can cancel their booking and claim a full refund amount without any cancellation charges in the situation, of a major injury or relative death, or an emergency situation.
That’s it.
