IMPACT REPORT
2023–2024
DIRECTOR’S WELCOME
The 2023-2024 school year was another year of change, challenges and growth at the HUB. We said goodbye to beloved staff and welcomed new additions to our team, all while continuing to serve our students and the greater UW community.
In January of 2024, after 33 years at the HUB, Associate Director for Student Activities Rene Singleton retired. Rene leaves quite a legacy at the HUB, having advised and mentored generations of student leaders in her time here. We already miss her wit and wisdom! When our community heard that she was retiring, they banded together to raise more than $20,000 for the Singleton Leadership Fund, so that future student leaders will continue to benefit for decades to come.
Some of the highlights this year include a transition to Mazevo, a new reservations system for all our meeting rooms and reservable spaces in the building. This has streamlined our processes and improved the client experience, which also contributed greatly to the success of the Games area this year. Under Jason Hansen’s leadership, HUB Games generated more than $600,000 in revenue, another record-breaking year! Jason also took over the Esports program, created a VIP Lounge and is overseeing improvements to the bowling alley that will delight students and visitors alike, creating an elevated experience that is still accessible to all.
We have continued to grow and strengthen relationships with our campus partners in Housing & Food Service, First Year Programs, Ceremonies and the Book Store this past year. We entered into a new partnership with the Book Store at the end of the year, and in 2024-2025, they will have a larger footprint, taking over the vacant retail space across from its current location.
02 Enhancing UW Community
08 Providing a Dynamic Event Center
14 Fostering Student Engagement
19 Awards & Accolades
20 The Neighborhood
21 Board of Representatives
There were times that challenged all of us, too. Notable amongst them was the occupation of the HUB by protesters in April that caused more than $23,000 in damages. The Facilities crews’ amazing work, along with that of our own staff, enabled us to reopen the HUB the same morning, even as cleanup efforts continued for days afterwards. This whole experience was a reminder that it is the people who matter: the people who love this place; the people who show up every day, no matter what they may be going through themselves, to support and guide our students. Without people, this place is just mortar and stone.
As we close this chapter and reflect on the past year, we will carry forward the experiences we have shared and the lessons we have learned. We will acknowledge the past while looking ahead with joy and excitement for what next year will bring. Because ultimately, it is people who make this place extraordinary; people who create a vibrant community where students can find their passion, grow, learn, connect; and it is the people who care for our students, our community and each other.
Carrie M. Moore HUB Executive Director
MISSION
The HUB supports the Husky Experience by enhancing UW community, providing a dynamic event center, and fostering student engagement.
PROVIDING A DYNAMIC EVENT CENTER DISCOVERY
ENHANCING UW COMMUNITY FOSTERING STUDENT ENGAGEMENT
VISION
Every UW community member feels they belong. They are welcome, cared about, and inspired to grow.
VALUES
We foster engagement through exploration that inspires passion, creating connections, and making lasting memories.
We create intentional opportunities for learning and growth, leveraging experiences through challenge, support, and reflection.
We prioritize honesty and transparency, taking responsibility for our actions, and acknowledging when we fall short.
We cultivate equity through introspection, brave conversations, and collective action.
We demonstrate care through listening and empathy, collaborating to achieve mutually beneficial goals.
ENHANCING UW COMMUNITY
MAKERS FAIR
The Makers Fair launched the 2023-2024 school year by extending the event to two days per quarter—doubling the yearly number of makers and opportunities to shop. Showcasing their unique talents in blown glass, hand-stitched books, slime concoctions, fan-art prints, crocheted characters, and more, the creative community developed skills in building their small businesses.
Makers are encouraged to socialize, trade, and share tips and tricks throughout the fair to maximize their professional skills and networks. At the end of the day, even makers want to walk away with a new treasure!
HUB STAFF SPOTLIGHT
Cayla Thames
SAO STUDENT ASSISTANT
Being a first-generation student, the HUB has become a second home to Cayla, and a central place for them to make connections and support others. Cayla Thames currently serves as the ASUW Queer Student Commission Director of Policy, and has actively been involved within the HUB as an office assistant for the Student Activities Office.
Their first year of college was difficult, as they worked to become more comfortable within the college environment. Through these positions, Cayla has grown both personally and professionally and has learned skills to take with them into their future career. Particularly, empathetic communication, and learning how to connect on a deeper level with the Queer community and those with sensitive issues who are in need of assistance. Interactions through ASUW and the Student Activities Office have taught Cayla more life lessons than they can count. Since taking these roles on, they have made it their mission to help empower students by empathizing with their individual stories and encouraging them to be comfortable with embracing and expressing their truest selves.
“Knowing there are people around me who can relate to my own experiences taught me a lot about serving people where they feel safe and comfortable. Without having this shared space at the HUB, or the roles I was involved in, my college experience would be very different.”
HUB Scholarship Recipient
ENHANCING UW COMMUNITY
SOCIAL MEDIA
646,151 IMPRESSIONS
60,630 REACH 20,885 PROFILE VISITS ITEMS CLAIMED 938
LOST AND FOUND
5,751 ITEMS PROCESSED
ENHANCING UW COMMUNITY
HUB GAMES
CUSTOMERS
TOTAL
HUB STAFF SPOTLIGHT
KURT OGLESBY
ASSOCIATE
DIRECTOR
FOR FACILITIES & CUSTODIAL
Kurt Ogelsby started his journey at the HUB in 1972 as a custodian, and since then he has worked his way to become the Associate Director for Facilities and Custodial. While Kurt oversees the maintenance, painting, and facility related work done around the HUB, his main goal is to ensure a healthy and clean environment for everyone. By doing this, Kurt ensures that everyone coming into the building has the most positive experience possible. Kurt values the HUB because he realized, the more he worked here, the more he found himself interacting with people. The people and those relationships are what make the HUB a special place.
Kurt has acknowledged the HUB for being a “home away from home” for years. As Kurt begins to celebrate 50 years of working with the HUB, he is confident the place will eventually be left in the
“One piece of advice I would give to incoming staff and students would be to slow down. Too often, our environment is fast-paced and we miss a lot of valuable moments around us. Take a minute to appreciate the moments around you, you
PROVIDING A DYNAMIC EVENT CENTER
Esports | In person and Online
University of Washington Esports grounds itself through three founding pillars: community, career, and competition. Whether they’re winning publisher and community offered tournaments, like the NACE Open Premiere or the Cascade Invitational, or hosting events within the HUB, UW Esports is making a name for itself on campus and beyond.
Players have continued to make connections online and in person through multiple campus events and opportunities, like the Valorant League, Gayme Nights (hosted alongside the Q Center), and the Spring Ahead Career Series. Esports’ newest league, Super Smash Bros Ultimate, will launch in the Fall, further increasing opportunities for gamers and fun-loves alike.
Event & Information Services
4,477
CONFIRMED BOOKINGS
60 STUDENT ORGANIZATION EVENTS
2,989 SERVICE HOURS %
Student Staff spotlight
Robin Templeton
d center outreach coordinator
DISCOVERY
Conversations around disability come alive when there is a space to unite the community—that's what Robin Templeton, the D Center Outreach Coordinator, believes. Robin identifies as autistic, but their views on disability were further expanded when they began their job at the HUB. The D Center, short for the Disability and D/deaf Cultural Center, is an opportunity for all UW students to connect and share their stories and experiences on
Robin prides themself on facilitating and hosting community events within the D Center’s accessible space, including collaborations with various RSOs, like the ASL Club. On top of providing resources, serving students, and forming friendships and connections within the Disability community, Robin feels that they developed many professional skills while in the HUB. Managing their time, a physical space, and administrative work were all elements that played a part in Robin's role.
“Being in the role helped me meet other people who have similar identities and people who didn’t. Wheelchair users, signers, people with all sorts of disabilities—it helped to expand my worldview and cultivate a greater understanding. These people may not have the same condition as me but we’re fighting the same fight.”
HUB Scholarship Recipient
RAj dewangan
GPSS Executive Senator
For Raj, being the GPSS Executive Senator was an opportunity to not only get more involved with student government, but a chance to become an advocate for students who are often underrepresented or unheard. Since taking on this role, he has had the chance to make more friends, listen to more experiences, and assist more people with their individual and collective concerns. The knowledge he was able to gain from this experience is something he will carry with him as he moves into his future career and continues to grow.
Being an international student comes with many financial burdens and often limits access to public funding. Raj would like to thank the HUB scholarship program for investing in the creation of future leaders and giving motivation to students who wish to continue learning after graduation.
PROVIDING A DYNAMIC EVENT CENTER
HUB GAMES CAN’T STOP WINNING
The 2023-2024 school year brought forth a wave of innovation. Through the utilization of a new reservation software, Mazevo, and a renewed snack and beverage ordering process, HUB Games was able to maximize its impact on campus like never before. Following last year’s record-breaking numbers, HUB Games exceeded its own previous high for revenue generation, in addition to unseen numbers for bowling alley, console gaming, and pool transactions. With 1,714 Free First Monday participants, 643 birthday parties, 583 bowling and Esports league members, and over 20,000 bowling transactions, students and the general public found different ways to connect with the space and share in all the fun.
GAMES SPACE RESERVATIONS
HUB Scholarship Recipient
brianna castro
ASUW Latinx Student Commission Director
Brianna Castro has an expansion mindset. As the ASUW Latinx Student Commission (LSC) Director, she wants to push the limits on what experiences they can deliver to campus. Briana has planned major events, including Latinx Graduation and Unity Day, which have given her the skills to plan large scale activations for students. She believes that unity is sourced through community and culture, and that LSC events should not be exclusive to those who identify as Latinx. By practicing inclusion to all students, everyone can benefit from the resulting visibility and celebration.
Her involvement and impact on campus cannot be defined by a single action. Whether she is connecting one-on-one with other students and event attendees, or working behind the scenes to develop budgets and contracts for LSC, she is maximizing her leadership abilities.
Brianna plans on utilizing her HUB scholarship to continue her excellent work with the LSC, and work towards her BBA, where she plans to explore the intersection of Human Resources and Accounting to advance DEIJ principles in major institutions.
ASUW STUDENT SPOTLIGHT
Andal Sridhar
student senate
Student Senate was an entirely new field for Andal Sridhar. Raised in China and currently studying engineering, she had little exposure to student government in school before ASUW. Through the guidance of the Student Activities Advisors, she developed confidence in her role, and realized that the more time she invested, the more she rose through the ranks. As Vice Speaker, she has focused her energy on accessibility and equity: relocating meetings to the HUB, enhancing Zoom integration, and improving communication between Student Senate and leadership.
The role hasn’t come without its challenges. Andal has taken the opportunity to develop professionally through conflict resolution, collaboration, exposure to public speaking, and connecting with university administration directly to shorten the divide between students and staff. She plans to translate this experience into her future work as an engineer, and values her ability to work with a diverse cohort of people with unique skillsets and educational backgrounds.
“Senate’s job is to be the official voice of students and students are never going to agree on everything. I developed strategies to mediate difficult conversations and get a room full of people to collaborate on something rather than just conflict.”
allotted to ASUW and GPSS by the Student Activity Fee Committee and redistributed to RSOs for event and programming support.
TOTAL REGISTERED STUDENT ORGANIZATIONS (RSOs)
HUB Scholarship Recipient
DANA AUSTIN BASS
Filipino American Student Association
How does Dana define his leadership style? His work ethic can be likened to a Balikbayan Box, a collection of American goods sent overseas to the Philippines, practicing the community spirit of giving without expecting anything in return.
SHARON GREEN HUB STAFF SPOTLIGHT
Office of Special Programs Coordinator
Sharon Green holds a key role at the HUB as the Office of Special Programs Coordinator. Her role is heavily intertwined with the reservations process, as she handles all of the Use of University Facilities applications in order for people to hold events with offcampus attendees.
Sharon strongly reflects the HUB’s core value of integrity by holding herself accountable in all aspects of her work. She considers this role to be about helping people successfully navigate the process, not just stating rules and requirements. She tries to see beyond her own perspective and acknowledge any mistakes of her own or shortcomings of the system. She constantly strives to find the most satisfactory outcome for all involved in the process.
To Sharon, the people she has had the chance to meet are what makes the HUB a special place for her. These interactions have allowed her to learn something new from everyone she works with. Engaging in a diverse and supportive environment is an aspect that Sharon appreciates the most from her position at the HUB.
“A piece of advice I would give to staff and students would be to work hard, have fun, and always keep an open mind. Stay curious and keep learning, you never know what you could miss out on”
FOSTERING STUDENT ENGAGEMENT
MAZEVO
In 2023, HUB entities including the RSO Resource Center, Games, and Event & Information Services, implemented the use of Mazevo, a new platform to manage reservations. Mazevo’s user-friendly platform allows clients to input reservation requests through their website, enabling a smoother and simpler reservation process that automatically integrates with the UW network. This integration allows anyone holding a UW email address to easily gain access when it comes to viewing available items or spaces to use. Reservation processes now have more client-side visibility, empowering the client to seamlessly make changes to their bookings.
Student legal services DATA
1,040 People contacted the UW SLS office and all were provided with resources.
620 Consultations were held.
FOSTERING STUDENT ENGAGEMENT
winning bit by bit
Advanced Robotics at the University of Washington not only participated, but placed during the annual RoboMaster North America Championship. While the location for this championship changes every year, this past year the HUB hosted the competition where the ARUW won the 3v3 confrontation and placed 3rd in the 1v1 confrontation. Throughout this competition, the RSO was able to hold an undefeated match record. These wins not only brought a great showing to the competition, but also left the RSO to be the three-time North American consecutive champions!
RSO RESOURCE CENTER
AWARDS AND ACCOLADES
HUB DIRECTOR’S ART AWARD
Johnathan the Pacific Mackerel
LARA SEARCY
ARMS RACE
AMARA EKE
INDULGENCE
DIATHERMY
What does it mean when we shrug our shoulders when we hear gunshots in our neighborhood?
ANGELA PONSANO
IN THE HUB
T Husky Un on Bu ld ng s t om to many un ts, n g bors, and d partm nts
w t n t Un v rs ty. W l t s nt t s s ar t sam roof, t r s an mportant d st nct on b tw n t m.
A un t s manag d by t HUB and x cut s nt rnal s rv c s t at susta n t bu ld ng s da ly op rat ons. A d partm nt or n g bor s a program or s rv c t at occup s spac w t n t bu ld ng, but s run by ts own nt rnal t am. D partm nts and partn rs may ut l z HUB s rv c s, but t y ult mat ly do not r port to t HUB
Ex cut v D r ctor
HUB UNITS
HUB Adm n strat on 30
HUB Commun cat ons & D v lopm nt 30
D C nt r 3
Esports B 6
HUB Ev nt & Informat on S rv c s
HUB Fac l t s & Ma nt nanc
HUB F nanc & Bus n ss Op rat ons 30
HUB Gam s B 3
HUB Informat on T c nology 30
RSO R sourc C nt r
Stud nt Act v t s Offic 3
Stud nt L gal S rv c s 306
HUB neighbors
Assoc at d Stud nts of t Un v rs ty of Was ngton
ASUW B k S op 0
1 2 3
Commut r & Transf r Commons (F rst Y ar Programs)
Etc. Mark t (Hous ng & Food S rv c s)
Graduat & Prof ss onal Stud nt S nat (GPSS) 3
Husky D n Food Court (Hous ng & Food S rv c s)
Offic of Frat rn ty & Soror ty L f 3
Offic of t Ombud 33
C nt r 3
Starbucks (Hous ng & Food S rv c s)
Stud nt T c nology Loan Program
Stud nt t ran L f 0
U.S. Bank 0
W lcom C nt r (Adm ss ons) 06
HUB Board of Representatives
The HUB Board of Representatives is comprised of UW students, staff, and faculty serving in an advisory capacity to provide the vision, voice, and direction of the Husky Union Building.
Ellis Andrews Student Government Representative|ASUW Board of Directors
Noah Maurer HUB Student Representative|HUBEmployeeGames
Jon Biltucci HUB Neighbor Representative Housing & Food Services
Abraham Guo HUB Student Representative|HUBEmployeeEvent & Information Services
Riley Kovacs Student Government Representative|GPSS
LeAnne Wiles HUB Neighbor Representative First Year Programs
HUB Neighbor Representativ e Office of Fraternity & Sorority Life
Alex Kirkpatrick RSO Representative
Kimmy Jones Staff Representative
Isaac Knouff RSO Representative Samual E. Kelly
Julie Tanner Student Government Representative|ASUW Senate
Tristan Jafari RSO Representative