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Welcome

Editor’s welcome

Welcome to the November edition of Housing Quality Magazine and what’s to be my last as editor.

I’ll soon be moving onto pastures new but hope that the magazine continues to grow as it has done over the past two years. Thank you to everyone that’s taken the time to read the editions and provide feedback – we couldn’t have done it without you.

In this edition our main focus is resilience. With the economic landscape uncertain and the cost-of-living crisis only worsening as we enter winter, the social housing sector knows there will need to be cuts to survive.

Our message on this is simple: build resilience; support residents.

The cover feature is a bumper one this month, containing the views of chief executives, finance directors, younger housing professionals and, most importantly, residents. We’ll look at the issues of high staff turnover, the trade offs needing to be made and what housing professionals are doing to deliver a first-class service.

Elsewhere, we speak to Grenfell survivors about their hopes and fears for the future as the long-running public inquiry finally comes to an end.

Our usual Evidence special is also in this month’s edition, with thanks to our partners CaCHE and HSA. This time we look at the latest research on rent caps, the cost-of-living crisis and the mounting pressure in the private rented sector.

Our views section contains various interesting reads, from how housing providers can better use technology during the cost-of-living crisis to the Housing Ombudsman’s column on its recent noise nuisance report. We’ve also got two residents’ perspectives on the importance of engaging older residents with technology and an outside perspective on how social landlords can do better when it comes to tech.

Finally, our spotlight section does exactly that and shines a light on the people that make the sector tick. With a Day in the Life of our Housing’s Next Generation 2022 winner Tom Leon-Grimes to a CEO’s self-reflection on regrets, achievements and lottery wins, there’s plenty to get stuck into.

I hope you enjoy the edition and I hope you continue to support the magazine.

Mark Lawrence, Senior Content Editor, HQN

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