Fix HP OfficeJet J5780 Close Cartridge Access Door Error

Page 1

FIX HP OFFICEJET J5780 CLOSE CARTRIDGE ACCESS DOOR ERROR

HP Chat


SYMPTOMS OF A DAMAGED DOOR SENSOR  Close

cartridge access door error message continuously displays even after the fully closing of door.

 No

audible click sound of the switch when the door seats flush.

 In

the mid-chassis opening there is no visible metal lever.

HP Live Chat


FIRST STEP TO FIX THE PROBLEM  When

the printer is still power on, open the cartridge access door and look for any foreign debris.

 If

you found any trash, simply remove the material as it might be obstructing the seating of access door.

 Now,  If

close the access door.

the issue still persists, then move to the next step.

HP Printer Assistant


SECOND STEP  Once

again open the cartridge access door.

 Now,

this time slowly close the access door while listening for an audible click of the switch.

 If

the problem is resolved, then you don’t need to follow the rest of the instructions.

 But,

if the issue still persists or there is no audible click, then follow the next step.

HP Support Assistant


THIRD STEP  Open

the cartridge access door and look into the opening of mid-chassis to see if the metal lever is there or not.

 If

metal lever is missing, then it can’t properly trigger switch. Thus, your sensor is faulty and you need to replace it.

For More Details Visit Us

Call Us

www.hpprintersupportpro.us

+1-888-902-8333


Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.