FIX HP OFFICEJET J5780 CLOSE CARTRIDGE ACCESS DOOR ERROR
HP Chat
SYMPTOMS OF A DAMAGED DOOR SENSOR Close
cartridge access door error message continuously displays even after the fully closing of door.
No
audible click sound of the switch when the door seats flush.
In
the mid-chassis opening there is no visible metal lever.
HP Live Chat
FIRST STEP TO FIX THE PROBLEM When
the printer is still power on, open the cartridge access door and look for any foreign debris.
If
you found any trash, simply remove the material as it might be obstructing the seating of access door.
Now, If
close the access door.
the issue still persists, then move to the next step.
HP Printer Assistant
SECOND STEP Once
again open the cartridge access door.
Now,
this time slowly close the access door while listening for an audible click of the switch.
If
the problem is resolved, then you don’t need to follow the rest of the instructions.
But,
if the issue still persists or there is no audible click, then follow the next step.
HP Support Assistant
THIRD STEP Open
the cartridge access door and look into the opening of mid-chassis to see if the metal lever is there or not.
If
metal lever is missing, then it can’t properly trigger switch. Thus, your sensor is faulty and you need to replace it.
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