Welcome to the August edition of Hartbeat for 2025
As the summer season arrives and I write this introduction for Hartbeat, I feel a real sense of optimism and momentum sweeping across Hartlepool. It’s a wonderful time of year—our parks and beaches are full of life, with families enjoying the sunshine, friends catching up over ice cream in Seaton Carew, or tucking into fish and chips at the Headland. This edition captures that positivity perfectly, showcasing the incredible progress being made across our town.
One of the most significant achievements we’re proud to share is that our adult social care services have been rated ‘Good’ by the Care Quality Commission. This recognition reflects the dedication of our staff and the strength of our partnerships. It follows the fantastic news last year that our Children’s Services were rated ‘Outstanding’ by Ofsted—together, these results show our commitment to delivering high-quality care and support for residents of all ages.
We’re also thrilled that Hartlepool is one of just 75 areas across the country selected to receive up to £20m through the Government’s Plan for Neighbourhoods. This long-term investment will help us build thriving places, strengthen our communities, and empower local people to shape the future of their neighbourhoods. Your voice is central to this journey, and I encourage everyone to get involved in the community engagement activities taking place over the coming months. You can find out more on pages 6-8.
Alongside this, we’ve launched our new Council Plan, setting out a bold vision for Hartlepool in 2030. Developed with the feedback from
residents and stakeholders who took part in last year’s Big Conversation, the plan focuses on three pillars: People, Place and Potential. It’s about creating a town where everyone can live healthier, safer, and more independent lives; where our environment is clean and green; and where opportunity is open to all.
From the renovation of Wesley Chapel and the construction of Highlight—our new Active Wellbeing Hub—to the success of our Supported Internship Programme and the achievements of young people like Chizaram Ochuba-Okafor and Teresa’s Tech Team, this edition is full of stories that show Hartlepool at its very best.
Together, we are building a borough that is proud of its past, confident in its future, and united in our ambition to make Hartlepool an even better place to live, work and visit.
Finally, as we look ahead to the coming months, we are excited to be holding our annual fireworks spectacular in November. We are delighted to once again be welcoming back X-energy as our headline sponsor for this year’s event. Stay tuned over the coming months for further event information.
Councillor Brenda Harrison Leader of the Council
Highlight to offer community health services
A partnership has been announced that will see Hartlepool’s new multi-million pound Active Wellbeing Hub provide a range of key health services.
Hartlepool Borough Council has joined forces with University Hospitals Tees to provide the services from Highlight at The Waterfront.
The partnership is based on a strong commitment to jointly support local people to lead healthier and longer lives and a shared belief in the value of being active.
There will be four dedicated consultation suites that will support clinics offering:
• Pre and post-natal maternity support
• Physiotherapy
• Pain management
• Rehabilitation services, including for cardiac and respiratory conditions
Councillor Brenda Harrison, Leader of Hartlepool Borough Council and Chair of the Hartlepool Health and Wellbeing Board, said: “This is a fantastic partnership which brings together two key aspects of Highlight – the provision of health and wellbeing support and leisure services – and it is going to massively benefit people right across the borough.
“It addresses our long-term aim to encourage people to become more active and to lead healthier lifestyles, and over time this will, hopefully, help to ease the pressure on NHS services.”
Michael Butler, Care Group Manager at University Hospitals Tees, said: “We are working really hard to ensure that people experience a smooth transition between health and leisure services at Highlight, and we are pleased to be working so closely with the Council on this innovative partnership.”
Local company wins café contract
A Hartlepool company has been appointed to run the café at Highlight Active Wellbeing Hub.
Daisy and Beas which already provides a catering service at Summerhill Country Park Visitor Centre and has other premises in the town centre, won the contract in an open tender process.
Owner Sara Harvey said: “Daisy and Beas has been in business for eight years. We have been at Summerhill for nearly three years and this will be our next venture. It is great news for both us a business and the local economy as we will be creating at least ten new jobs.”
Councillor Pamela Hargreaves, Chair of Hartlepool Borough Council’s Economic Growth and Regeneration Committee, said: “It would have been really easy for the Council to have gone with a national brand to provide a café service at Highlight, but we are focussed on giving opportunities to local businesses wherever possible when procuring services. I’m absolutely delighted for Daisy and Beas and I’m sure they are going to do a great job.
“It is only by supporting our local businesses that we are really going to grow the local economy and create the thriving business community that is so important for the future of Hartlepool.”
Councillor Gary Allen, Chair of the Council’s Adult and Community Based Services Committee, said: “The café is going to be unparalleled in Hartlepool – offering fantastic views across the marina and towards HMS Trincomalee.
“The appointment of Daisy and Beas is another important milestone in the development of Highlight. I’m so pleased that a local business is being given this opportunity and my congratulations go to Sara and her team.”
(left-right): Councillor Gary Allen, Chair of the Adult and Community Based Services Committee, Daisy and Beas owner Sara Harvey, Councillor Pamela Hargreaves, Chair of the Economic Growth and Regeneration Committee, and Ian Gardiner, Hartlepool Borough Council’s Head of Service: Active and Creative Hartlepool.
Representatives of Hartlepool Borough Council and University Hospitals Tees outside Highlight.
Wesley Chapel renovation – a unique training opportunity!
The renovation of Hartlepool’s iconic Wesley Chapel continues to make great progress, whilst also offering young apprentices a unique chance to hone their skills. The once-derelict building is being transformed into a boutique 36-bedroom venue for weddings and other large events and is on course to open early next year. All of its heritage and historic features, including the brickwork and windows, are now fully restored and repaired, and other completed works include:
• Installation of partition walls in the main building and annexe.
• First fix mechanical and electrical works to the bedrooms.
• Formation of the sample bedroom & agreed finishes to the bedrooms.
• Works to incorporate the ventilation system.
• Fire compartmentation works to the upper floors.
Next steps include:
• Mechanical and electrical second fix works to bedrooms and corridors.
• Second fix joinery & decoration works.
• Preparation of the kitchen areas ready for fit-out.
• Bar and event spaces preparation works in readiness for fit out.
The £3.8m project - £1.4m is being provided through the Hartlepool Town Deal with the remainder being invested by owner Jomast - is creating opportunities for young apprenticeships through its close links with Hartlepool College of Further Education. Five apprentices are currently working on site – two directly
with Jomast and three others with sub-contractors. Another is due to start in September.
Joiner Owen Pounder who is on a placement with Jomast, said: “Working on this project has been an amazing experience because it is hard to come across work like this. Timber windows are an example. You never see them on a development these days because they are normally uPVC. The guttering is also completely bespoke. The skills I am learning here are going to help me so much in my future career.”
Councillor Pamela Hargreaves, Chair of Hartlepool Borough Council’s Economic Growth and Regeneration Committee, said: “The progress being made is incredible. On previous visits the building has very much been an empty shell, but we are now starting to see how it will look when it is complete. We are currently investing around £150m across a range of major capital projects and it is nice to see this piece of the puzzle coming to fruition.
“It is also great to hear how Owen personally is benefitting from this project because regeneration is not just about the physical renovation of buildings. As a council, we are striving to make sure that all of our major capital projects provide opportunities for skill development, training and work experience.”
Darren Hankey, Chair of the Hartlepool Town Deal Board and Principal of Hartlepool College of Further Education, said: “This whole project is a fantastic celebration of technical skills, and I am delighted to see how the apprentices are playing a key role in that. I’d like to thank Jomast and their sub-contractors for making this possible.”
(Left-right: Hartlepool Town Deal Board Chair and Hartlepool College of Further Education Principal Darren Hankey, apprentice joiner Owen Pounder and Councillor Pamela Hargreaves, Chair of the Economic Growth and Regeneration Committee.
Delivering positive change for Hartlepool people
Hartlepool has been successful in securing up to £20m over the next ten years through the Government’s Plan for Neighbourhoods.
It is one of 75 areas selected to receive funding with the aim of bringing about long-lasting transformative change that improves the lives of local people.
It will deliver on residents’ priorities across three strategic themes:
• Building Thriving Places
• Strengthening Communities
• Empowering People
At the heart of the Plan for Neighbourhoods, formerly known as the Long-Term Plan for Towns, is a Hartlepool Board comprising residents, businesses, strategic partners, and others with a strong connection to the borough.
Led by the Board, the programme aims to improve Hartlepool’s physical spaces and social infrastructure with the goal of creating real, positive change in the everyday lives of local people.
Chaired by Malcolm Walker, the board will work with communities to shape a shared vision for the future.
This will be set out in a Ten-Year Regeneration Plan, supported by a detailed Four-Year Investment Plan.
Mr Walker said: “I’ve lived in Hartlepool all my life and always sought to get involved in various ways in trying to help our town be the best place it can be. I’m proud to be appointed as the Independent Chair of the newly formed Hartlepool Board. This Board is about bringing together all the groups and organisations who provide services in our town to work together on the opportunities and challenges that we in Hartlepool face.
“The Plan for Neighbourhoods is a new opportunity to invest at least £20m over the next ten years on priorities identified by the residents of Hartlepool. I don’t get paid for this role, and it’s independent of any organisation. I see my role as being about working together with residents and partner organisations to make Hartlepool an even better place, and to ensure that the voice of the local community remains at the heart of all that the Board does.”
Deputy Chair and Hartlepool MP Jonathan Brash said: “One of my proudest achievements in my first year as your MP was to secure £20 million of investment for our neighbourhoods. We’ve worked hard ever since to set up the board that will oversee the delivery of this project and I’m really pleased to see that stakeholders from every sector represented there.
“However, my ambition is clear, it must be local people who decide the priorities and how this money is spent in their community. We will ensure that the voices of Hartlepool people are central to this. We know that people want to see their neighbourhoods safe, secure and clean - that’s what this money will look to achieve.”
£20m to deliver the priorities of our communities - your views matter
Plan for Neighbourhoods - A timeline
July
2025
• Opportunities for all of the Hartlepool community to codesign the Plan for Neighbourhoods.
September 2025
• Presentation of ward-level findings from community engagment to highlight priority themes.
• Agreement of an aspirational tenyear vision to which the Hartlepool community relates.
November 2025
• Presentation of draft tenyear Hartlepool Regeneration Plan, including initial four-year Investment Plan.
• Submission of final approved ten-year Regeneration Plan to the Government.
August 2025
• Events in the community covering all areas of Hartlepool to inform the Plan for Neighbourhoods.
• Combining data/mapping insights with lived stories from community engagement.
Have your say!
The Hartlepool Opportunities Partnership (HOP) has been appointed by the Hartlepool board to lead on the engagement strategy for the Plan for Neighbourhoods.
The Hartlepool Community Trust who are part of the HOP collaboration, will implement the engagement plan alongside other key voluntary and community organisations.
The strategy involves listening to Hartlepool people about the areas in which they live in to prioritise funding where it’s needed most.
The community conversations aim to complement existing knowledge about the borough.
In addition to all of the events in the community, a survey has been launched which will be open untill the second week of September. Questions are based around the 12 Hartlepool Borough Council wards where our residents live, but also in understanding what’s important to them on a neighbourhood level.
Juli Simons, Co-lead Officer at Hartlepool Community Trust, said: “Our target is to have a conversation with at least 100 people in each ward - in place, in passing and through themed groups. That’s at least 1,200 people in total. We’re ambitious but our teams are all great community workers.”
The main topics covered by the survey are transport, health and wellbeing, work and skills, high street and regeneration, safety and security, education and opportunities, community togetherness and housing.
October 2025
• Presentation of final findings and accompanying data from community/ stakeholder engagement.
• Identification of a preliminary list of interventions for inclusion in Investment Plan.
Whilst out and about, you might see the Trust’s team of people wearing T-shirts with featuring the slogan “What’s in Your Plan for Neighbourhoods?” These are members of the engagement team, community partners and volunteers who want to have a conversation with you. People have really enjoyed talking with each other so far!
Some of the community engagement taking place during August
• Every Tuesday: Supporters Club car park, Duke Street, 1-3pm
• Every Thursday: Belle Vue Centre car park, Kendal Rd, 2-4pm
• 6th August, 13th August: Museum of Hartlepool, 10am-12pm
• 18th August: Middleton Grange Shopping Centre, 11am-2pm
• 30th August: Hartlepool Maritime Market, 9am-2.30pm
The Trust has an online form to collect responses that can be filled in by scanning the QR Code below. There is also a website at www.hartlepoolcommunitytrust.org. uk/hpfnsurvey where you can follow the progress of the survey, see how people are responding in each area and view an up-to-date list of places and opportunities to engage with the team.
Alternatively, find out more or arrange a Plan for Neighbourhoods conversation by emailing communityengagement@ hartlepoolcommunitytrust.org.uk or calling (01429) 806252
The Plan for Neighbourhoods: promoting voluntary and community sector partnerships
Undertaking meaningful engagement with the local community forms a central pillar of the Plan for Neighbourhoods.
It is important that this is led by a local placebased Voluntary, Community and Social Enterprise (VCSE) organisation with knowledge of Hartlepool’s communities.
The role is being led by the Hartlepool Opportunities Partnership (HOP) which has asked the Hartlepool Community Trust - part of the HOP collaboration - to deliver a structured programme of community engagement to gain insight into the needs of residents and communities.
Registered with the Charity Commission, HOP was formed following several online and public meetings held by local VCSE members who decided that an umbrella organisation was needed to represent local VCSE interests.
This is the start of an on-going process to engage with the voluntary and community sector, and more opportunities for engagement will follow.
Based on the principles of a voluntary sector development agency, HOP has been awarded funding by the Plan for Neighbourhoods Board to enable it to become fully established as the Hartlepool’s VCSE infrastructure organisation – a function previously carried out by Hartlepool Voluntary Development Agency (HVDA).
As well as supporting the Plan for Neighbourhoods process, HOP’s wider remit involves supporting individual VCSE organisations in Hartlepool which play a vital role in addressing issues such as food poverty, unemployment and social exclusion on a daily basis.
Whilst the local knowledge and expertise of these organisations enables them to engage with marginalised groups and deliver services that would not otherwise be provided, many find themselves operating in isolation and in need of support to grow and thrive.
Our Vision for the future of Hartlepool in 2030
A new Hartlepool Borough Council Plan to cover the Council’s priorities over the next five years has been adopted. The Council Plan sets out our vision for the future of Hartlepool in 2030.
Councillor Brenda Harrison, Hartlepool Borough Council’s Leader, said: “It is a really exciting time right now in Hartlepool and we have taken our time to develop our new Council Plan which sets out our priorities and the steps that we will take over the next five years to ensure that Hartlepool is an even better
Hartlepool will be...
… a place where people live healthier, safe and independent lives.
place to live, work and visit. Last year we undertook one of our biggest public consultations for many years with our ‘Big Conversation’ to ensure that as many voices as possible were able to feed into our new plan and help inform us of the key priorities of local people.”
Performance against the Council Plan will be reported quarterly to the Council’s Finance and Corporate Affairs Committee alongside an annual report covering achievements during the reporting year.
… a place that is connected, sustainable, clean and green.
… a place that is welcoming with an inclusive and growing economy providing opportunities for all.
… a place with a Council that is ambitious, fit for purpose and reflects the diversity of its community.
Building better care across the whole community
A new course has been launched to help members of the black, Asian and minority ethnic (BAME) community in Hartlepool to fill pressing shortages of adult social care workers in Hartlepool – and it’s also paved the way to breaking down barriers and tackling isolation.
Hartlepool Borough Council has worked with The Link Project – which has a long track record of supporting Hartlepool’s BAME community – to develop and deliver an introductory Health and Social Care course.
Zeba Alam, Director of The Link Project, said: “The course has been extremely successful, with more than a dozen women taking part.
“It has helped those who are very keen on working in the care sector to understand care legislation and safeguarding procedures and also the different roles available in the sector – such as residential and home care - helping them make an informed choice when applying for jobs.
“It has also been of benefit to those who are already in carer roles, looking after family members, further strengthening the quality of care they provide.”
Course member Sabira Iqbal used to work as a live-in care assistant but had to step down from her job after she became pregnant, and is now looking to re-enter the jobs market.
She said: “The course was really good, especially the focus on the different regulations, and it has also really helped build my confidence when applying for jobs.”
Fellow course member Hena Hasna said: “I really enjoyed the course. At the moment I’m a full-time carer for my daughter but later on I hope to find a job in social
care. I see this as a first step to doing more courses to build my skills and give me a better chance of a job.”
Following the success of the course, the Council has commissioned The Link Project to work with it to identify and break down any barriers that are preventing a significant proportion of the BAME community from accessing adult social care services, and to tackle social isolation.
The Link Project holds weekly sessions with members of the BAME community on Wednesdays in Community Hub Central from 1pm to 3pm, where they can talk about and get advice on adult social care and wider general topics too.
Councillor Gary Allen, Chair of the Council’s Adult and Community Based Services Committee, said: “Part of our adult social care vision is to ensure that high quality advice and support is available to the whole community, to empower individuals to lead their best lives.
“We are delighted to be working in partnership with The Link Project to not only support members of the BAME community to help fill the many care sector vacancies but also ensure that all members of the BAME community can confidently access services and feel a valued part of the Hartlepool community.”
For more information about The Link Project, email linkprojecthartlepool@hotmail.com or come along to one of its weekly sessions.
There is a variety of opportunities in adult social care, so you can build the career you want. For a flavour of the roles, visit vimeo.com/adultsocialcarecampaign/videos
For details of care vacancies in Hartlepool visit northeastjobs.org.uk or search for ‘care careers’ online.
Councillor Gary Allen (left) and Zeba Alam (right) pictured with course participants Sabira Iqbal and Hena Hasna
Praise for Council’s adult social care as independent inspectors rate service as Good
The Care Quality Commission (CQC) – the independent regulator of health and social care in England – has praised Hartlepool Borough Council, rating the adult social care the Council provides as ‘Good’.
The CQC said: “At our assessment of Hartlepool Borough Council’s adult social care services, we found an organisation which had strong leaders who were committed to making improvements so that people across Hartlepool are supported to lead healthier lives and reduce the need for formal support where possible.”
It added: “Staff at the authority were passionate about serving local people and had a good understanding of how to meet their needs,” citing examples of staff going above and beyond to support people, such as delivering Christmas dinners and caring for a dog while the owner was in hospital.”
The CQC also highlighted the close working relationship the Council has with partners in healthcare services and how this was having a positive impact on people’s lives.
It also noted how initiatives such as a handyperson service were making a real difference to older and disabled people, adding that: “The scheme provided support such as carrying out small household repairs, things which may seem small but could sometimes be the difference between someone being able to remain living at home or having to go into formal care.”
The CQC assessors also found that:
• Unpaid carers were positive about their experience of accessing support, including time away from their caring role, and spoke highly of the services supporting them.
• There were effective systems, processes and practices in place to safeguard people from abuse and neglect.
• The Council had developed a community-led support approach with partners which included a support hub and a single point of access so people could access the right care in the right place.
The CQC said: “Hartlepool Borough Council should be pleased with the many positive findings in our report and are already building on this with further improvement plans.”
Councillor Gary Allen, Chair of the Council’s Adult and Community Based Services Committee, said: “We are delighted to be rated ‘Good’ following rigorous assessment by the Care Quality Commission.
“The assessors highlighted in their report the positive feedback they received from people about the services they received in Hartlepool - people told them they had good experiences of assessments, from knowledgeable and caring staff.
“They also noted that outcomes for care and support focused on people’s strengths, goals and wellbeing, and that unpaid carers were overwhelmingly positive about their experience of accessing support.
“The fact that we have received this praise from the CQC – and from the people and carers who use our services –is testament to the hard work and commitment of all our staff in adult social care and I would like to send them my sincere thanks for all that they do.”
Councillor Gary Allen (left) and Jill Harrison, the Council’s Executive Director of Adult and Community Based Services (right), celebrate the ‘Good’ rating with some of the Council’s adult social care staff and some of the residents who use the services
Individuals, organisations and businesses across Hartlepool have come together to launch a new initiative.
Called Pool Together, it has been inspired by the amazing community work done by residents during the COVID pandemic.
It’s based on a simple idea – if we all take tiny steps of kindness, we can help ourselves, each other and our town.
From a simple smile, a friendly chat or an offer of practical help for a neighbour or stranger, we can make Hartlepool an even better place to live.
A launch event at Hartlepool College of Further Education was attended by over 40 organisations and 250 people.
Could you be an advocate?
Are you passionate about making a difference in your community?
We are looking for dedicated individuals to join our network of advocates.
Advocates play a crucial role in helping people who need support to speak up for themselves and understand what their rights and entitlements are.
The following paid roles are available:
• Advocates – providing general support and guidance.
• Independent Mental Capacity Advocates (IMCAs) – helping those who lack capacity to make decisions.
• Independent Mental Health Advocates (IMHAs) – supporting individuals with mental health issues.
A ‘week of action’ will take place from Monday 29th September with community meals and encouraging our community to get involved in some way
Project Co-ordinator Ruth Jackson, who has been commissioned by Hartlepool Borough Council to support the project, said: “The first phase of the project is about trying to get everybody to make those initial connections – it can be as little as a smile or saying hello to someone in the street.
“Hartlepool is a town of almost 100,000 people – we are an army. We can change things, but we need to work together.
To get involved visit www.pooltogether.co.uk
Why join us?
• Make a positive impact - help individuals navigate complex situations and ensure their voices are heard.
• Professional development - gain valuable experience and training.
• Community engagement - be part of a supportive network working towards a common goal. A D V O C A C Y
For more details or to apply: 01429 401874
commissionedservices@hartlepool.gov.uk
Help change a life – and boost your business too
The power of having a purpose is an important part of life for so many reasons – it can make us feel better about ourselves, help us meet new people and even be better off.
For people with disabilities, gaining and sustaining employment, or volunteering, can often be far more difficult than for those without disabilities.
This is where Hartlepool Borough Council’s Targeted Employability and Volunteering Team can help. We have opportunities for people to help them grow their confidence, build their skills and take part in preparing for employment or volunteering.
Hartlepool’s Supported Internships Programme
“Our Supported Internship Programme is a life-changing opportunity for young people aged 16-24 with additional needs and/or autism,” says Councillor Gary Allen, Chair of the Council’s Adult and Community Based Services Committee.
“Thanks to our fantastic partnership with local businesses and organisations, it has been a great success, but we would love more employers to come on board.”
A Supported Internship is a structured, work-based learning programme designed to help the young people gain the skills, experience and confidence they need to move into paid employment.
Interns take part in three different workplace placements across the year. Each gives them the chance to:
• Try out different job roles in real working environments
• Learn practical skills like teamwork, timekeeping, and communication
• Discover what kind of work they are good at
• Build their confidence and independence
• Receive support from job coaches and mentors
These placements are tailored to each intern’s interests and strengths. Alongside their work placements, they also continue with education and training.
Young people and families have told us about the lifechanging impact supported internships have had on their lives.
They aren’t just about employment - they build independence and confidence and showcase the young people’s drive and determination.
Marc Phillips recently did an internship with the team at Hartlepool Art Gallery and the Museum of Hartlepool.
He was a great help with marketing, and, having recently bought himself a camera, has discovered an impressive talent for photography, mastering a number of new skills including photo editing and graphics.
“I enjoyed it so much,” he says. “It gave me a lot of experience of working with people and I gained lots of new skills - I didn’t realise I had a talent for photography on a more professional level. I’m also a lot more confident than I was before.”
Supported Internships are also good for business
Offering a placement increases an employer’s confidence to develop employees with additional needs, with job coaches available to supplement any in-work training the employer provides.
The intern can also undertake additional learning in college, to work on qualifications that the employer would want for their workforce.
As well as making a positive contribution to society, offering a placement increases the diversity of a business’s workforce, reflecting its customer base.
Councillor Gary Allen (centre) with some of the current Supported Interns - (from left) Luca Poerio, Logan Davies, Oliva Kerr-Morgan, Sophie Page, Marc Phillips and Simon Pringle
Leader of the Council Councillor Brenda Harrison, Marc Phillips and his mentor Lauren Marsden
Olivia Kerr-Morgan has settled into her internship in Heron Foods’ Rift House store really well.
Laura Tomkins, Store Manager, says: “Olivia is a real asset – she has got stuck in, becoming part of the team. We really value her and can’t wait to have her fully part of our Heron team. Well done Oliviayou’ve done great!”
Ben Pailor is on an internship at Seaton Hall Residential Home, where Manager Wendy Dick says: “Ben has been fantastic and is an asset to the company and is now shining, learning new skills. He is an absolute pleasure to have – he is just amazing!”
Seán Pádráig Collins, Maintenance Manager at Seaton Hall, adds: “Ben has been so good to work with and happy to do other jobs around the home to help it run smoothly and make it a wonderful environment for the residents.
“He takes constructive feedback excellently and takes this on board to improve and is always wanting to learn. He can work independently and is doing a fantastic job.”
Volunteering that makes a difference
Our volunteering programme is another great way we support people with additional needs and/or autism. It helps individuals build skills, meet new people and feel part of the community.
Michael Ainger had a goal of always wanting to help people, and now he is volunteering doing welcoming and greeting at the University Hospital of Hartlepool and working in the eco shop there. His journey shows just how powerful the right support can be!
New internship with ASDA starts soon!
We’re thrilled to announce our second internship programme with ASDA.
This is a brilliant opportunity for more young people to gain hands-on experience in a supportive and inclusive workplace.
How to get involved
If you’re a local business ready to get involved — or if you’re someone who would like to join one of our programmes—please get in touch by emailing SI@hartlepool.gov.uk
Ben Pailor (left) and Seán Pádráig Collins
Michael Ainger (left) and Natasha Cuthbert, Environmental Services and Sustainablity Officer at the hospital
Build your skills with help from local employers.
18-21 in Hartlepool – try a free work taster or apply for a paid work placement. Scan to find out more!
If you’re aged 18-21, not currently in education, employment, or training, and are living in Tees Valley (Darlington, Hartlepool, Middlesbrough, Redcar & Cleveland and Stockton-on-Tees), then you are eligible to apply.
Your one stop shop for free support for children 0-19 (0-25 with SEND), parents, young people, emotional wellbeing, early language, infant feeding, perinatal mental health, advice and guidance, stay and play and much more!
Are you breastfeeding or know someone who is? Look out for our Breastfeeding Welcome Scheme.
We are well underway with the launch of our Breastfeeding Welcome scheme. This scheme supports mothers to exercise their right to feed their child when they need to be fed.
When parents are out and about with their baby and need to stop and breastfeed, they should be welcome to feed in public anywhere. Whilst most places have an open attitude, not all women know this, so it is important to encourage all businesses to become ‘breastfeeding welcome’.
When you spot one of our stickers around the town you can be assured it’s a breastfeeding-friendly business, here to make Hartlepool a breastfeeding-friendly town.
Scan the QR code to see a full list of Hartlepool’s breastfeeding-friendly venues!
If you would like your venue to be registered as ‘breastfeeding welcome’ please get in touch with us! familyhubs@hartlepool.gov.uk. Your business details will be listed on the family hubs website and app and we will give you ‘breastfeeding welcome’ stickers to display.
For more information about what we can offer you, visit our website!
All new sensory room in the centre of town available to book for private use!
We have a fantastic sensory room based at our Middleton Grange Family hub which is available to book out for private use for £1 per family for one hour (this needs to be paid in cash at any of our four Family Hubs to reserve your spot).
To check if the sensory room is free and book your spot please ring 01429 292444
Are you a dad looking to bond with your baby?
Join us at Rossmere Family Hub (Rossmere Way, Hartlepool, TS25 5EB) for our Dads Baby Massage Sessions. Perfect for bonding with your little one!
When? Tuesday September 9th, 16th, 23rd & 30th
What time? 4pm until 5pm weekly
Ring 01429 292444 to book your FREE place now!
Discover your potential with Hartlepool Jobs and Skills
If you’re looking to boost your CV, gain new skills and qualifications, become a volunteer, or are seeking employment, head down to your local Community Hub and speak to one of our friendly advisors to get yourself on the right path!
In the past 12 months:
2,890 people supported
Where to find us:
Community Hub Central
York Road
420 helped into work
Monday, Tuesday, Thursday & Friday 9am - 4pm
Wednesday 9am - 6pm
Saturday 9am - 1pm
Community Hub South
Wynyard Road
Tuesday & Wednesday 9am - 4pm
Middlegate Headland Library
Friday 9am - 1pm
1,350 people enrolled
Seaton Carew Community Hub
Station Lane
Thursday 10am - 5pm
If you’re aged 19 or over, you can gain new skills through the following courses, designed to help boost your confidence in everyday work and life:
English (Entry 3 to Level 2)
Maths (Entry 3 to Level 2)
Digital Skills (Entry 3 to Level 2)
ESOL (English for Speakers of Other Languages)
Health and Social Care (Level 2)
Early Years Childcare (Level 2)
And much more!
*Subject to eligibility
Employment
We offer one-to-one support to help you move into work, including:
CVs, applications and job searching
Career guidance
Interview tips and skills
Volunteering opportunities
Qualifications and training
Access to job opportunities
And much more!
Hartlepool’s star in the making: Chizaram Ochuba-Okafor takes the stage
In the vibrant world of theatre, 13-year-old Chizaram Ochuba-Okafor is making waves across the UK and Ireland to proudly put her hometown of Hartlepool firmly on the map.
Currently captivating audiences as little Tina in Tina! The Tina Turner Musical, Chizaram’s journey from a quiet life in Hartlepool to the bright lights of the stage is a testament to her dedication, passion and the support of her community.
The affection Hartlepool holds for Chizaram was recently showcased when she was honoured with the People’s Choice Award at the Hartlepool Heroes awards.
Thousands of votes poured in for the young performer, a clear indication of how deeply her success has resonated with the town.
Chizaram said: “It made me feel warm inside knowing I had the backing of the people supporting me by voting for me to win the award.
“I have more of a push now to do even more. I do it with the passion to represent the place where I come from because I love living in Hartlepool.”
Chizaram’s story in Hartlepool began when she was just four years old. Her mum, Sylvia, originally from Nigeria, made the decision to move from the bustling energy of London to the quieter environment of Hartlepool.
“Hartlepool is home,” Sylvia said. “We visit London regularly, but if something’s on the tip of my tongue, it’s always that we want to go home - Hartlepool is our home.”
It was in Hartlepool that Chizaram’s extraordinary talent began to blossom. Despite her energy and confidence, her formal dance journey only began five years ago. From there, Kim Ross, Chizaram’s first dance teacher, and the person who nominated her for the Hartlepool Heroes award, recognised something special.
“It has been an amazing experience, and I am so grateful to KR Dance,” Chizaram, also known as Zara, said. “I never did actual dancing before that. I used to do cheerleading and gymnastics.
“I went to join KR and she introduced me to an agent I have now. It went from there. She is always supportive and there for me, when I come back she is still there.”
Before stepping into the iconic shoes of Tina Turner, she had already graced the stages of two other significant productions: Oliver! The new production at the Leeds Playhouse in 2023, and The Children’s Inquiry at the Southwark Playhouse - an award-winning West End play telling the true stories of children in the care system.
“The first time I got on stage in a theatre like that was mind-blowing,” Chizaram recalls of her Oliver! debut.
“I have been very confident as a little girl, I have always been energetic, so it doesn’t scare me. I want to do it, I love it, and it is not something I am thinking about. I just have to say I am going to do it and I will do.”
Chizaram Ochuba-Okafor. Picture: Kristen Spitty
Chizaram Ochuba-Okafor on stage with the Tina cast
Her current role as young Tina - earning rave reviews such as “a star in the making” - is set to continue for the next 18 months, taking her to cities across the UK and Ireland.
Even amidst her demanding touring schedule, which includes schoolwork with a dedicated tutor chaperone, she maintains her connection to Hartlepool, attending English Martyrs School when she’s home.
As well as being a Pineapple Dance Studios ambassador, Chizaram has also done workshops with the cast from the TV show The Next Step, and had shoots with Primark, Matalan and other brands. She also performed in the English Ballet in Sunderland before the big theatre break.
“My dance teacher used to say ‘that role would suit you incredibly’,” she said. “Tina was one of those people who is a really strong person.
“I knew some of the songs before production, me and my friends used to dance to ‘Proud Mary’, so it felt like a dream role to me. There were not a lot of productions I wanted to be in, when I watched the show that was my goal.”
Sylvia said: “I remember while Chizaram was in Children’s Inquiry in the West End I took her to see Tina! and she said ‘I want to play little Tina’. I said ‘from your mouth to God’s ears, just pray about it.’”
Hartlepool school enjoys world robotics stage in Texas
Six bright pupils from St Teresa’s Catholic Primary School in Hartlepool embarked on an international adventure to the world’s largest robotics competition in Dallas, Texas.
The team - made up of William, Solomon, Aaron, Tilly, Oliver and Lucy - spent countless hours designing, building and meticulously refining their robot to compete at the prestigious VEX IQ World Championships.
Known as ‘Teresa’s Tech Team,’ these young innovators were invited to represent the UK despite joining the robotics season late, leaving them with a tight deadline to design and build their robot.
Karl Ellis, computing lead and robotics team mentor at St Teresa’s part of the Bishop Hogarth Catholic Education Trust, said: “We are incredibly proud of the way our pupils represented the school, the region and the UK on a global stage.
“Their determination, teamwork and positivity throughout the experience were outstanding. This is the kind of opportunity that will stay with them for the rest of their lives.
She particularly enjoys being by the sea, swimming in the summer and the strong friendships she has forged in the town from her days at Sacred Heart Catholic Primary School, English Martyrs and KR Dance.
Sylvia said: “It has been amazing in Hartlepool, everyone has been so supportive. When she performed in Sunderland, the roar she got, you would think it was her whole household in the theatre.”
Chizaram’s story is far from over. She dreams of one day playing big Tina in the show and ultimately becoming a Broadway star.
“I would love to do other shows along the way, but I would love to be big Tina one day,” she said.
“This incredible journey was made possible thanks to the generous support of our sponsors - the Reece Foundation, the North East STEM Foundation and Imagination Village - and our amazing local community who stood behind us every step of the way.”
After qualifying from regional and national competitions, the pupils’ journey began with flights from Newcastle to London, then across the Atlantic, marking the trip of a lifetime.
Once in Dallas, the team faced formidable competition, joining 420 other teams from around the world in their age category.
Over three intense days, the Hartlepool pupils showcased remarkable resilience and adaptability, collaborating strategically with international teams.
Beyond the competitive arena, the team also immersed themselves in American culture, enjoying a memorable visit to a Texas Rangers baseball game.
Chizaram Ochuba-Okafor with her mum, Sylvia. Picture: Kristen Spitty.
Residents urged to recycle unwanted small electrical appliances
Hartlepool Borough Council has launched a new campaign to increase recycling of unwanted small electrical appliances.
The Hartlepool Electricals Recycling Initiative aims to encourage residents to support a drive to reduce the amount of local electrical waste.
It is one of more than 60 UK projects funded by Material Focus, the not-for-profit organisation leading the Recycle Your Electricals campaign, who have provided funding to support this project. The Hartlepool Borough Council initiative joins other projects around the country in making it easier for 10 million UK residents to recycle and reuse their electricals.
In Hartlepool, ten new drop-off points have been created where items including laptops and handheld devices, hairdryers, toasters and other small electricals can be recycled. These are at:
• Community Hub Central, York Road.
• Community Hub South, Wynyard Road.
• Seaton Carew Library, Station Lane.
• Headland Sports Centre, Union Street.
• Throston Library, Wiltshire Way.
• West View Advice & Resource Centre, Miers Avenue.
• Brierton Sports Centre, Brierton Lane.
• Mill House Leisure Centre, Raby Road.
• Hartlepool Civic Centre, Victoria Road.
• The Household Waste Recycling Centre, Burn Road.
“We have had a good response since the initiative was launched and I’d like to thank residents for their support. It proves that together we really can make a difference and help ensure a more sustainable future.
“Recycling electricals helps cut waste, save energy, and protects our planet. So, remember, if it’s got a plug, battery, or cable don’t bin it, recycle it!”
Residents are asked to keep an eye out for HypnoCat, the Recycle Your Electricals mesmerising pink, fluffy mascot, who is on a mission to hypnotise local residents into recycling their electricals.
This project is part of the new 2025 funding for the Electricals Recycling Fund where Material Focus has allocated an additional £750,000. The aim of the nationwide Electricals Recycling Fund is to significantly reduce e-waste and its environmental impact by making it easier for consumers to recycle their electricals.
Research has shown that most of us have unwanted electricals we want to get rid of. On average, there are at least 30 electricals hidden away in drawers in homes, a total of 880 million items across the UK. With a simple repair many could be donated or sold to people who could put them to good use, and yet 39% of people bin electricals rather than recycle or reuse them, leading to over 100,000 tonnes of electricals being thrown away annually.
“We are pleased to support the Hartlepool Electricals Recycling Initiative that addresses the pressing issue of e-waste.” said Scott Butler, Executive Director of Material Focus. “By investing in improved collection and drop-off services and exploring new recycling methods, we are taking a significant step towards creating a more sustainable future by making it easier for 10 million more people to recycle their electricals.”
Free food waste collections to begin in Hartlepool
All councils in England must collect food waste from homes in their area on a weekly basis from April next year following changes to the law.
Hartlepool Borough Council will roll out the new free service from this autumn/winter - starting in Rossmere - and then extend it ward-by-ward until the whole borough is covered. Further details of exact timings will be released in due course.
Each home will be given two food waste caddies – a smaller one for use in the home and a larger one for outside, into which the contents of the smaller caddy should be emptied. Homes will be provided with one roll of bio-degradable caddy bags. Four specialist collection vehicles are on order.
The Council is receiving funding from the Government to cover the start-up costs of this new initiative, so there will be no impact upon Council Tax bills.
The introduction of food waste collection is part of the Government’s plan to improve recycling rates and lower greenhouse gas emissions.
Councillor Karen Oliver, Chair of Hartlepool Borough Council’s Neighbourhood Services Committee, said: “We are committed to a sustainable future, and support this national initiative as a way of increasing local recycling levels. We would ask residents to support us by maximising the use of their caddies.
“As well as helping to increase recycling locally, another big benefit of the weekly food waste collections will be the removal of some of the most unpleasant and smelliest forms of household waste from residents’ green bins.”
What is food waste?
Food waste is any waste generated through the preparation of food, or where there are leftovers after a meal, including:
• fruit and vegetable peelings, cores and fruit skins
• teabags and coffee grounds
• plate scrapings
• raw and cooked meat and fish, including bones and shells
• dairy products and eggshells
• bread, rice and pasta
• pet food
Why we should recycle food waste
• General waste will reduce and be cleaner
• Food waste makes up a third of the average household waste bin and is now recyclable
• The way food waste is processed is better for the environment and costs less to dispose of
• When food waste is sent to landfill it doesn’t harmlessly breakdown. It has a big impact on the environment as it rots and releases methane – a harmful greenhouse gas that is 25 times more potent than carbon dioxide
Councillor Karen Oliver, Chair of Neighbourhood Services Committee, with the food waste caddies
Lots in store in your fantastic Community Hubs!
Thank you to our incredible volunteers!
We’re shining a spotlight on the amazing individuals who give their time, energy and hearts to support our work in Hartlepool Community Hubs and wider.
Councillor Gary Allen, Chair of Hartlepool Borough Council’s Adult and Community Based Services Committee, said: “A big ‘thank you’ to each and every one of our volunteers.
“Whether you’re lending a helping hand in group activities, sharing your skills or simply being a friendly face, your generosity makes a real difference in our communities every single day.
“Your kindness helps create safe, inclusive and vibrant spaces where people can connect, learn and grow.”
If you’re interested in volunteering please contact community.volunteering@hartlepool.gov.uk
Summer fun at Seaton Carew
There’s a range of events taking place over the summer at the Community Beach Huts on Seaton Carew prom, organised by a number of different local organisations. Be sure to drop by if you’re visiting Seaton Carew!
Follow us online for updates or ask the team in your local community hub or library.
Community Cinema at Community Hub South
With regular monthly film clubs, plus a number of oneoff specials to be announced across the year, come along to our FREE movie screenings at Community Hub South! With popcorn and snacks available to buy, spend a couple of hours enjoying some old favourites and new releases. Take a look at our monthly clubs:
• Manor Family Film Club - Join us for monthly screenings of your favourite family movies on the first Saturday of the month at 10.30am.
• Silver Screening - Featuring both old classics and newer releases, our monthly afternoon screenings are perfect for the over 60s. Every month on Fridays at 1pm. No families. Follow South Hub @ The Manor Facebook group for monthly updates.
Coming soon to Community Hub South
Community Pantry
Coming shortly, our new Community Pantry at Community Hub South will give residents access to low cost or free food. Take away all the ingredients you need to make a meal, with a recipe card to tell you exactly what you need to do.
There will also be opportunities to cook meals on site as a family or with friends, plus our Carry on Cooking courses.
Community Hub South Café
We will shortly be opening a café to add to our existing food offer at Community Hub South. Call in throughout the week for a coffee and a bite to eat, served by our amazing volunteers. Our Community Cook will be on hand to whip up some home-baked items too!
Volunteering opportunities available. Get in touch for further information.
Some of our fantastic volunteers at a recent celebration event
Halloween at the Hubs Halloween at the Hubs
Bring your little ghouls and goblins to Hartlepool’s Community Hubs for lots of Halloween celebrations – most of which are free! Fancy dress is welcomed but optional.
Date
Friday 1st October
Saturday 25th October
Tuesday 28th October
Tuesday 28th October
Thursday 30th October
Thursday 30th October
Friday 31st October
Saturday 1st November
November
Pumpkin Making Fab Lab, Central Hub
Crafts
Masks
Hub Fab Lab, Central Hub Headland Library Fab Lab, Central Hub Seaton Hub
Grange Library
Yes - online at www.hartlepool.gov.uk/hubevents or in your local community hub/library
Yes - online at www.hartlepool.gov.uk/hubevents or in your local community hub/library
Yes - online at www.hartlepool.gov.uk/hubevents or in your local community hub/library
Yes - online at www.hartlepool.gov.uk/hubevents or in your local community hub/library
Yes - online at www.hartlepool.gov.uk/hubevents or in your local community hub/library
Yes - online at www.hartlepool.gov.uk/hubevents or in your local community hub/library
Yes - online at www.hartlepool.gov.uk/hubevents or in your local community hub/library No
In the week leading up to Halloween there will also be a spooky theme to some of the Hubs’ regular events including Stories and Rhymes for Under 5s at the Central, South and Seaton Hubs and Throston Grange and Headland Libraries, Baby Babble for Under 2s at Central Hub and Soft Play for Under 5s at South Hub.
Praise for Enid as she hangs up her “lollipop”
School crossing patroller Enid Cox has been praised following her retirement after 30 years of dedicated service.
She called time on her role outside Barnard Grove Primary School in King Oswy Drive at the end of the summer term.
Councillor Karen Oliver, Chair of Hartlepool Borough Council’s Neighbourhood Services Committee, said: “Being a school crossing patroller isn’t easy given how busy the roads are these days, and although it is only for a few hours a day the dedication required to turn out day after day in all weathers is immense.
“Doing the job for 30 years is a fantastic achievement. I would like to thank Enid for everything she has done to help protect children in this part of Hartlepool and make their journey to school as safe as possible. I hope she has a wonderful retirement.”
Enid said: “All of my own children went to Barnard Grove and I was actually involved with the school for over 40
years because I used to volunteer there as well. Although I am sad to have left I decided the time had come to retire. I will always cherish my memories of helping so many families over the years.”
Lee Walker, Headteacher at Barnard Grove Primary School, said: “Enid was an integral part of the Barnard Grove family and will be a huge miss. All of the children, their parents and grandparents knew her and saw her as an important point of contact each morning and afternoon.
“She leaves with our heartfelt thanks after 30 years of dedicated service and we wish her all the very best in her retirement.”
(Left-right) Barnard Grove Primary School headteacher Lee Walker; Enid Cox; Peter Frost, Hartlepool Borough Council’s Highway Infrastructure Manager; Councillor Karen Oliver, Chair of Hartlepool Borough Council’s Neighbourhood Services Committee; and Emma Martin, Technical Support Officer (Road Safety) with Hartlepool Borough Council.
Asummersizzling of fun!
Another fun-packed summer is well under way for eligible school-aged children in Hartlepool thanks to the Hartlepool Holiday Fun programme.
Performing arts, a forest school, Pokemon club, multisports, arts and crafts, life skills, learning about animals, swimming, mindfulness and holiday clubs are just some of the sessions the young people are enjoying over the school holidays – plus they get a tasty, nutritious meal as well.
Under the terms of the Government funding, the programme is open to children who receive benefitsrelated free school meals and some additional children who successfully applied for discretionary voucher codes.
If you have received a voucher code for your child, make sure you log onto the Hartlepool Holiday Fun website and book your places – don’t miss out!
Councillor Melanie Morley, Chair of Hartlepool Borough Council’s Children’s Services Committee, said: “Hartlepool Holiday Fun is one of the town’s outstanding success stories.
“It supports our families that are most in-need, keeping youngsters occupied over the summer holidays with a host of fantastic activities that broaden their horizons, build their confidence and help them make new friends, and at each session they get a healthy meal into the bargain.
“Here’s to a very happy and exciting summer!”
Do you look after someone? Then who looks after you?
At Hartlepool Carers we provide support for people who look after others. We offer information, advice and guidance.
You are a carer and we can help you if:
• You look after a family member, partner or friend.
• You look after this person because of their illness, frailty, disability, a mental health problem or addiction.
• The person you care for cannot cope without your support.
• Your care is unpaid.
• You are new to your caring role or you have been caring for someone for many years.
Cracking down on Council Tax fraud
Hartlepool Borough Council is committed to tackling fraud to ensure Council Tax is correctly paid.
It is running an on-going initiative to identify false Single Person Discount (SPD) claims.
A person can receive a 25% SPD off their Council Tax bill if they are the only adult in their home, irrespective of income and savings.
The Council is cross-matching publicly available data with its own Council Tax records to identify fraudulent claims and in conjunction with the National Fraud Initiative we have identified 7,000 cases for investigation.
Between March 2024 and May 2025 SPD claims reduced by 837, but still totalled 16,568. This is saving the Council at least £300,000 a year going forward. This figure is also being boosted by backdated recovery work. Fines of up to £1,000 have been issued in a number of cases, and the Council may prosecute in the most serious cases.
Councillor Brenda Harrison, Leader of Hartlepool Borough Council, said: “Fraud is never acceptable and it will not be tolerated. Our message is clear – if you are committing fraud, you will be found.
“Fraud is a drain on the Council’s resources and reduces the amount of money we have available to spend on services.”
It is recognised that some people may be unintentionally committing fraud. To avoid this, they are asked to keep their records up to date by immediately informing the Council of any changes in their circumstances. Residents wishing to amend an SPD claim can email revenues@hartlepool.gov.uk
The Council is also looking to widen its anti-fraud initiative to include Local Council Tax Support and people are reminded that the savings threshold for claiming benefits has been reduced to £10,000 depending on circumstances – so it is best to check.
Anyone wishing to report suspected fraud can contact the Council in the following ways:
Single Person Discount fraud SPDinvestigations@hartlepool.gov.uk
Other Council Tax fraud Investigations@hartlepool.gov.uk
Anonymously www.hartlepool.gov.uk/report-fraud
charities benefit from Mayor’s Charity Appeal
Hartlepool’s Ceremonial Mayor Councillor Carole Thompson has presented cheques to two Hartlepoolbased charities to mark the end of her first term of office.
Over £9,890 was raised during the 2024-25 municipal year for the Mayor’s Charity Appeal, with Alice House Hospice and Belle Vue Sports, Community and Youth Centre each receiving £4,945.
“These two charities mean a lot to me, and I was delighted to support them through the fundraising efforts in my first year as Ceremonial Mayor. Both charities make a huge impact on our local community. On a personal level, I was fortunate to able to spend time during my career working for Alice House Hospice and to see the impact it makes, it will always be a charity close to my heart.”
Each year, the sitting Ceremonial Mayor of Hartlepool raises thousands of pounds for local charitable causes through collections and organised events. The Mayor’s Charity Appeal beneficiaries are decided each year by the Mayor at the start of the municipal year.
Councillor Thompson has chosen Alice House Hospice once again as one of her chosen charities for her second term of office during the 2025-26 municipal year as Hartlepool Ceremonial Mayor alongside Hartlepool Baby Bank.
Councillor Thompson (right), alongside her Mayor’s Constort, Councillor Holbrook (left) featured with representitives from both charities.
Safe Place Scheme locations are community venues where people who need extra support can go for help. This ‘help’ can range from a phone call home, or help with directions. Look out for the Safe Place Scheme logo in the windows of venues. The full list of venues is below.
Venue
Belle Vue Sports Community and Youth Centre
Cleveland Police Hartlepool HQ
Hartlepool Centre for Independent Living
Hartlepool Community Hub Central
Hartlepool Community Fire Station
Headland Library
Headland Sports Centre
LilyAnne’s Wellbeing Charity
Northern School of Art
One Life Hartlepool
Sainsburys (Station Lane)
Seaton Library
Shout Your Mouth Off CIC
Waverley Allotment – Day Service
Waverley Community Outdoor Hub
Address
Kendal Road, TS25 1QU
Avenue Road, TS24 8AJ
Burbank Street, TS24 7NY
124 York Road, TS26 9DE
Stockton Street, TS24 7QY
Borough Hall, Middlegate, TS24 0JD
Union Street, TS24 0AB
Titan House, TS26 9HL
Church Square, TS24 7EX
Park Road, TS24 7PW
132 Station Lane, Hartlepool
Station Lane, TS25 1BN
Greatham Street, TS24 1PU
Waverley Terrace, Hartlepool, TS25 5NB
Waverley Terrace, Hartlepool, TS25 5NB
Spotlight on Sensory Support
New Action Deafness services in Hartlepool
There’s now more support available for deaf, deafblind and hard-of-hearing people in Hartlepool to help them lead full, independent lives.
Action Deafness – a charity managed by passionate specialists – has been awarded a contract by Hartlepool Borough Council to work in the town.
The new service provides information, advice and guidance, as well as BSL translation and telephone support to help with letters and phone calls.
It can also provide Care Act assessments and specialist equipment to help people with daily living.
Action Deafness also offers tailor-made deaf awareness training and expert advice for organisations and businesses, to help ensure that their services are inclusive.
Hartlepool@actiondeafness.org.uk www.actiondeafness.org.uk - Call in BSL via AD 360 on the website
Hearing Impairment and Visual Impairment
Support UK (Hi–Vis UK) is a charity working to raise awareness of deafblindness, also known as dual sensory impairment or dual sensory loss.
We do this through providing a range of mandatory, accredited and bespoke training to local authorities, the NHS and other charities.
We have worked closely with Hartlepool Borough Council for over ten years, to transform the experience of local deafblind people, including providing Specialist Deafblind Assessments under Section 6 of the Care Act 2014 that will ensure a deafblind person receives appropriate support.
jane@hi-vis.org www.hi-vis.org
Established in 1919 and formed originally as Hartlepool Blind Welfare Association, Hartlepool Vision Support delivers a range of services to people with sight loss.
These include information, advice and guidance, home visits, sensory needs assessments, rehabilitation, safeguarding, counselling, mobility training and IT and assistive technology.
In 2024/25, client contacts almost doubled from the previous year to 2,093 – reflecting its enhanced outreach work, stronger engagement strategies and growing recognition of its services.
contact@hartlepoolvs.org.uk 07379 859420 www.hartlepoolvisionsupport.org.uk
Ensuring our meetings are accessible to residents
Hartlepool Borough Council committee and Full Council meetings are held in accessible locations for residents at a range of times – morning, afternoon and early evening.
Notices of meeting dates and times are published on the Council website at www.hartlepool.gov.uk and displayed on the notice board at Civic Centre.
Agendas of meetings are published on the Council’s website five clear working days ahead of the meeting, in line with access to information requirements, and
are available on request in a range of both paper and electronic formats, including larger font sizes, other languages and in audio format.
A loop system, microphones and presentation screens are used in committee rooms and the Council Chamber and video recordings of Full Council meetings are published on the Council’s website.
We will consider any reasonable accessibility-related requests that are made with sufficient notice.
For more information please contact Joan Stevens, Democratic Services Manager, on 01429 284142 or email joan.stevens@hartlepool.gov.uk
Upcoming Councillors’ Ward Surgeries
BURN VALLEY
09 September 2025 5pm – 6pm
St Matthew’s Community Centre, Elwick Road
07 October 2025 5pm – 6pm
Stranton Primary School, Southburn Terrace
04 November 2025 5pm – 6pm
St Matthew’s Community Centre, Elwick Road
Councillors: Ged Hall (Labour), Corinne Male (*LCO) Owen Riddle (*LCO)
DE BRUCE
17 September 2025 4pm – 5pm
West View Resource Centre, Miers Avenue 11 October 2025 12 noon – 1pm
Hartlepool Working Mens Club, King Oswy Drive 19 November 2025 4pm – 5pm
West View Resource Centre, Miers Avenue
Councillors: Rachel Creevy (Labour), Brenda Harrison (*LCO), Michael Jorgeson (*LCO)
FENS & GREATHAM
16 September 2025 5.45pm – 6.30pm
The Heron Room, Fens School, Mowbray Road 14 October 2025 5.45pm – 6.30pm
The Heron Room, Fens School, Mowbray Road
11 November 2025 5.45pm – 6.30pm
The Heron Room, Fens School, Mowbray Road
Councillors: Bob Buchan (Conservative), Philip Holbrook (*LCO), Jim Lindridge (Independent)
FOGGY FURZE
20 September 2025 11am – 12 noon
Oxford Road Baptist Church, Caledonian Road
23 October 2025 6pm – 7pm
Belle Vue Sports & Community Centre, Kendal Road
15 November 2025 11am – 12 noon
Oxford Road Baptist Church, Caledonian Road
Councillors: Melanie Morley (Labour), Martin Dunbar (*LCO), Carole Thompson (Labour)
HART
02 August 2025 10am – 11am
Hartfields Retirement Village, Bishop Cuthbert
06 September 2025 10am – 11am
Hart Village Hall, Front Street, Hart Councillors: Rob Darby (Reform UK), Aaron Roy (*LCO)
HEADLAND & HARBOUR
17 September 2025 5pm – 6pm
Central Estate Methodist Church, West View Road
18 October 2025 11am – 12 noon
Bar 31, Marina, Middleton Road
19 November 2025 5pm – 6pm
The Annexe, Wharton Terrace
Councillors: Shane Moore (Hartlepool Independent Union), Matthew Dodds (*LCO), John Nelson (*LCO)
MANOR HOUSE
Ward Surgeries to be arranged Councillors: Pamela Hargreaves (Labour), Ben Clayton (*LCO), Fiona Cook (*LCO)
ROSSMERE
06 September 2025 11am – 12 noon
Community Hub South, Wynyard Road
04 October 2025 11am – 12 noon
Community Hub South, Wynyard Road
01 November 2025 11am – 12 noon
Community Hub South, Wynyard Road
Councillors: Moss Boddy (Labour), Tom Feeney (Independent), Quewone Bailey-Fleet (*LCO)
RURAL WEST
Ward Surgeries to be arranged
Councillors: Andrew Martin-Wells (Conservative), Mike Young (Conservative), Scott Reeve (Conservative)
For details of your local Councillor(s) or to check ward surgery dates please contact Hartlepool Council on (01429) 523702/523704.
SEATON
13 September 2025 11am – 12 noon
Seaton Carew Community Hub, Station Lane
25 September 2025 6pm – 8pm
Seaton Carew Community Hub, Station Lane 11 October 2025 11am – 12 noon
Seaton Carew Community Hub, Station Lane 08 November 2025 11am – 12 noon
Seaton Carew Community Hub, Station Lane
Councillors: Leisa Smith (Independent), Sue Little (Independent)
THROSTON
17 September 2025 7pm – 8pm
Throston Primary School, Flint Walk 15 October 2025 4.50pm – 5.50pm
Throston Community Centre, Glamorgan Grove 12 November 2025 7pm – 8pm
Throston Primary School, Flint Walk
Councillors: Amanda Napper (Reform UK), Ed Doyle (Reform UK), Martin Scarborough (*LCO)
VICTORIA
06 September 2025 11am - 12 noon
Grange Road Methodist Community Centre 04 October 2025 11am - 12 noon
Raglan Quoit & Social Club, Stuart Street 01 November 2025 11am - 12 noon
St Luke’s Parish Centre, Hart Lane
Councillors: Gary Allen (*LCO), Karen Oliver (*LCO), Christopher Wallace (*LCO)
*Labour and Co-Operative Party
For an appointment with the Leader, contact memsec@hartlepool.gov.uk or telephone 01429 523702/523704
For an appointment with Hartlepool MP Jonathan Brash please ring 01429 801427, email Jonathan.brash.mp@parliament.uk or visit 206 York Road, Hartlepool TS26 9EB.
Recycling in Hartlepool
Hartlepool Borough Council offers a range of kerbside bin collections and other waste removal services
Coming soon
Recycling
Household plastic bottles/containers
Cardboard
Food tins
Drink cans
Aerosols
Glass bottles/jars
Plastic toys
Black plastic
Egg cartons
Pizza boxes
Can it be recycled? If in doubt, green is the best shout! (Annual subscription fee applies)
Small branches/ twigs
Grass cuttings
flowers
Food Waste
Tea bags leftovers
Coffee grounds
Egg shells
Inedible food
Fruit and veg peelings
Coffee cups
Liquids
Plastic film
Don’t bag your waste, leave it loose and keep it clean
Household Waste Recycling Centre
Our Household Waste Recycling Centre provides a wide range of recycling services. For details on opening hours, site rules, and information about chargeable or DIY waste, please visit our website or scan the QR code.
www.hartlepool.gov.uk/hwrc
Waste Removal Service
Hartlepool Borough Council offers a range of local, efficient and professional waste removal services to both households and businesses. For more information please visit our website or scan the QR code.
www.hartlepool.gov.uk/waste-removal-service
