Fix HP Officejet Pro 8630 Printer Problems Unable to Scan After Upgrading to Windows 10 on HP Officejet Pro 8630 •
• • •
You can no longer scan from the HP Officejet printer or the computer after the PC is upgraded to Windows 10. Make use of these instructions to troubleshoot the problem and enable the scanning feature. Check whether all the Windows updates are installed. To aid full-functionality of the computer and connected devices, some important software updates will be installed during the Windows 10 upgrade process. Your 123.hp.com printer might not work as expected if all updates failed to install. Confirm that Windows installed all the updates. Also, ensure it is set to install them automatically.
HP Officejet Pro 8630 Error 0x800xxxxx After Running Windows Update • • • •
To troubleshoot the 0x800xxxxx error message, use the HP Print and Scan Doctor tool. Use this tool to resolve the scanning and printing related issues. Run this tool on the PC and try to scan and check if the HP Officejet Pro 8630 Printer Problems is resolved. If you are unable to scan, try to uninstall the HP printer driver and software. Then, reinstall the latest software on the computer and see if the problem is resolved. If the error message displays on the printer’s screen, try to restart the printer and computer.