Why HP Envy 5534 Printer is Offline? What am I supposed to do when my printer goes offline suddenly? The offline issue is mainly caused due to sudden communication loss between the printer and the computer either over a wired or wireless network. The solution for the offline issue is provided below. • •
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The first step is to check the connection between the printer and computer. Switch off the printer and unplug the USB cable connecting the printer to your computer. Examine the USB cable and replace it if damaged or worn out. If the printer and computer are connected over a wireless network, check the network status of the printer from the printer’s control panel. HP has developed the HP Print and Scan Doctor software which can automatically diagnose and fix the printer issues. Download and install the software on your Windows computer. Open the software and click Start.
Now, select the HP Envy 5534 printer name and follow the instructions on the software. If the issue persists, proceed to reset the printer. Tap the printer’s Power button to turn it on and power it off again. Wait for a few seconds and disconnect the cord out from the printer’s rear. Close all the running programs and power off the computer. Reconnect the cord to the printer and power up the printer manually if it does not turn on automatically. In case you have connected your HP printer to a wireless network, restart the router. Turn on your computer and try printing to verify the connection. If the HP Envy 5534 Troubleshooting issue persists, open the Devices and Printers folder on your Windows computer and give a right-click on the printer name. Select the Set as Default Printer option. Now, try to print. If you are not able to print, proceed with the next step. Update the printer firmware from the manufacturer’s website or the printer’s control panel. The next step towards resolving the offline issue is the re-installation of the printer driver. Click the Programs and Features option on your Windows and locate the HP Software. Either use the installation CD or click the link below to download the HP software.