Solve HP Envy 5660 Troubleshooting Issue Why HP Envy 5660 Printer Not printing Black Ink? • • • • • • • •
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Check if any ink smears are present at the back of the printed outputs. To resolve this issue, use an automated tool. Ascertain that the printer is loaded with enough plain papers. Touch the Setup menu by swiping the display to the left on the printer’s control panel. Tap Tools, browse through the menu, and touch the Clean Page Smears option. If the Envy 5660 printer feeds a blank page, wait for it to eject the page out of the device. Try performing a print job, and verify if the print quality is acceptable. Ascertain to use the correct paper type for your print job. Check if enough ink is available inside the black cartridge by tapping the Ink icon on the printer’s operation panel to view the ink levels. If enough ink is not present, replace the black cartridge with a genuine, compatible one. If the HP Envy 5660 Troubleshooting issue still continues, contact our tech assist team.
HP Envy 5660 Printer Print Jobs Stuck in Queue • • • • • • • • • •
The Envy 5660 printer cannot carry out any of its functions if print jobs are stuck inside the queue. Power Off your 123.hp.com printer. Check the IP address of your printer in the Windows Port settings tab. Right-click the icon of your printer model, and click the Printer Properties option to view the IP address. Select the Ports tab, and choose Configure Ports. Verify if the IP address available matches the IP address of your Envy 5660 printer. Restart the print spooler, open the Run window on your computer or laptop by pressing the Windows + R keys. Type the command as services.msc in the Run window, and tap the Enter button. The Services window opens, right-click Print Spooler, and click the Stop option. Remove all the files that are available inside the Printers folder. Restart your PC, and switch On the printer. Check if the printer is not in Sleep or Offline mode. Print a test page to confirm if the HP Envy 5660 Troubleshooting problem has been resolved.