FY21 Annual Report - Howe Library Corporation

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HOWE CORPORATION BOARD CHAIR’S REPORT FY21

Community, Staff & Donors Rise to Challenge

When I was asked to serve as Chair of the Howe Board two years ago, I never anticipated that most of the time and energy would be devoted to questions driven by a global pandemic. Like all businesses and government organizations, the Howe faced questions on when, how, and whether to reopen and how to sustain our operation in the face of these uncertainties. Thanks to the ongoing support and collaboration with the Town of Hanover, the deep reservoir of community support, the dedication and creativity of the Howe staff, and the calm steady leadership of our Director, Rubi Simon, the Howe Corporation and the Howe Library faced these challenges and made progress.

By working collaboratively with the Town of Hanover, we were able to use the closure of the library as an opportunity to work on infrastructure projects that would have disrupted the operations in a normal year. The donors to the Howe— individuals and corporate donors alike, sustained their financial support throughout the pandemic, enabling us to grow our Endowment despite our inability to hold our fundraising projects. The Howe staff put their heads together and helped devise a means of circulating books safely and effectively once some of the strictures associated with the pandemic were loosened. And throughout the emotional turmoil that resulted from these challenges, Director Rubi Simon was a calm and supportive force, guiding us through these uncharted waters.

We were able to use the closure of the library as an opportunity to work on infrastructure projects …

The Board members and I hope the COVID challenges are behind us and we can begin the process of envisioning the future through the update of our Five Year plan. We thank you for your sustained support and seek your insights as we develop a vision for the years ahead.

DIRECTOR’S REPORT FY21

Creativity Sustains Services

Transformative! That’s the word that comes to mind when I look back on this year. Over the past 12 months, the Howe has continued to serve as an essential resource to our community. Our staff strived to meet people’s needs for education and engagement, and most importantly, helped support our community through a period of isolation and confinement.

The pandemic challenged us to think outside the box, restructure and completely revamp how we deliver library services and resources. Through the process, our staff quickly switched and learned how to provide virtual programming, maintain and offer reference services with our patrons via e-mail, Zoom, and phone calls. We enhanced our electronic collections to continue to offer information, videos, audio and e- books. Our primary goal was to figure out how the library could safely restore as many services as expeditiously as possible. The process has had its challenges, but I can never say enough about our staff’s resolution and ability to come together, research, and think creatively to ensure we were able to continue offering our library services to the community in the best way possible.

Thank You

FOR YOUR ONGOING & GENEROUS SUPPORT

The Howe Library Corporation is extremely grateful for the financial support received from many individuals, local businesses, and foundations. Donations to The Corporation fund 100% of our print and electronic collections and programming. We appreciate your support of this treasured community resource.

RARE BOOKS

Robert Christy

Mr. and Mrs. Daniel M. Ives

Betsy Sylvester

Ruth Sylvester

Debbie Williamson

FIRST EDITIONS

Charlotte and Philip Bernini

Marjorie Boley

Judson and Carol Burnham

Carrie and Geoff Colla

John and Nancy Collier

Joanne M. Conroy

Arthur Z. Gardiner, Jr.

Susan and Jay Pierson

Heidi Reynolds

Virgil Miedema and Barbara Spaid

Sonya and Matt Stover

Sheila H. Tanzer

Jim and Cindy Varnum

John and Coralea Wennberg

CLASSICS

Liz and Clay Adams

The Ames Family

Errik and Emily Anderson

David Berlew

BCR | Brown Commercial Realty

Susan N. Cohen

Dr. Joseph Cravero and Dr. Carolyn Murray

Dr. and Mrs. Harte Crow

Elena and Jere Daniell

Peter and Melanie Golder

Vijay and Kirthi Govindarajan

Barbara and Thomas Hall

The Hastings Family

Carey Heckman

P. Jack Hoopes and Vicki J. Scheidt

Jocelyn Cain/Constance Hungerford

Reid and Jennifer Hutchins

Ellen Ives and Colleen Johnson

Kevin and Punam Keller

Larry Young and Toni LaMonica

Ellen and Jim Lynch

Mrs. Robert Macdonald

Nancy and Steve Marion

Chris Kennedy and Ms. Betsy McClain

Ryan McGovern and Mary Schiavoni

Carolyn and Peter Mertz

Al and Margaret Mulley

Lynne Naughton

Teresa Oden

Tom and Judy Oxman

Marilyn M. Paganucci

Anne Pearson

Linda and Rick Roesch

Anne Segal

Carol and Harold Sox

Denis Devlin and Clyde Watson

Doug and Leslie Williamson

BEST SELLERS

Patricia Appleton

Yolanda Baumgartner

Charles and Gillian Billo

Marilyn Blight

Mrs. Ruth Blodgett

Neil Roth and Cheryl Boghosian

Jennifer and Chip Brown

Mary and Scott Brown

Kate and Brian Bulthuis

Bill and Nancy Carter

Michael and Jennifer Casey

Davin Chor and Mary-Ann Tan

Mr. Robert Cowden III

Kinson and Keri Craft

Marilyn Crichlow

Thomas C. and Judith B. Csatari

Drs. Lawrence and Linda Dacey

Margaret Darrow

Bryant and Marilyn Denk

Dr. Sergey Devitskiy and Dr. Alla Devitskaya

Robert and Mary Donin

R.W. Husband and Pamela Ely

Harold Frost

Gail Gentes and Philip Hanlon

Olivia Gentile and Andy Borowitz

Bill and Kathy Geraghty

David and Cindy Glueck

Eileen Wang and Charles Gray

Barbara Hall

Andrea and Mike Harris

Betty Heston

Kim and Simon Hillier

Mr. and Mrs. John Hochreiter

James W. and Kathryn C. Hourdequin

Nicholas and Judith Jacobs

Debra and John Jayne

Glenn and Patricia Johnson

Kathleen Jones and Donald Perovich

Alison and Nirav Kapadia

Eric and Maureen Krauland

Jason and Mimi Lichtenstein

Dave Loebel

Mrs. Anne Low

Erzo Luttmer and Ellen Meara

David and Ann Malenka

The Mancini Family

Sally and Ralph Manuel

Dr. and Mrs. Michael Mayor

Stephanie and Philip McCaull

Marlene McGonigle

Nancy B McLaughlin

Patricia Min and Richard Greger

Mr. and Mrs. Randy Mudge

Elizabeth and Jim Napier

Dr. and Mrs. Richard E. Nordgren

Nancy Parker

Anne Pattison

Nina Pavcnik and Eric Edmonds

Kelly and Harold Pikus

Winthrop Piper and Mundy Wilson

Stuart Pompian

Jona Roberts and Jennifer Rickards

Matt and Margaret Rightmire

Les and Diane Riman

Kevin and Suzanne Schon Foundation, Inc.

Lynn and Gary Schwartz

Kathy and Robert Snyder

Michael and Jennifer Taxman

Nancy S. Tierney

Paula Tsai

Chris and Emilia Warrington

Sharon and John Weaver

Charlie and Leah Wheelan

Kathy and Steve Wilkerson*

Jenny and Stan Williams Children’s Fund of the Upper Valley

James and Susan Wright

BOOKWORMS

Joshua Aronson

Mary Allen

Ginia Allison

Patty Armstrong and Fred Perkins

Mr. & Mrs. Dwight Aspinwall

Gert and Jan Assmus

Alice Baertschieger

Sharry Baker

Lisa Baldez and John Carey

Jeanne and Perry Ball

Nina Banwell

John and Virginia Bayliss

Ann and Mark Beams

Martha and Jim Beattie

Mark and Laura Beliveau

Andrew Bernard

Judith and James Bernat

Dr. & Mrs. Michael Bettmann

Bill and Cyndy Bittinger

Tom Blinkhorn

Gunnar Blix and Michele VanderHeyden

Anne L. Boswell

Bill and Susan Boyle

Ann and David Bradley

Barbara Duncan and Gary Brooks

Richard and Lin Brown

Sarah and Jay Buckey

Mary Ann and Len Cadwallader

Barbara and Alan Callaway

Ralph and Susan Carlton

Jocelyn Chertoff

Kathy and Peter Christie

Lindsay and Marcus Coe

Stan and Judi Colla

Dr. and Mrs. Dan Collison

Meg Colton

Marjorie Cook

Sylvia L. Cook

Susan and Jonathan Crane

Mimi Curphey

Jane Darrach

Joan Doig

Julie and John Dolan

Margaret L. Drinker

Katie Eaton

Heidi Eldred

Alison Evans and Eli Deeb

Trevor Fairbrother and John Kirk

David and Leslie Fall

George and Patricia Fowler

Lindsay and Patrick Fox

Andy Tuthill and Susan Frankenstein

Julie and Mark Franklin

Peter and Marcia Frederick

Frances Friedman

Karen and Jim Geiling

Gail Kuhl and Wayne Gersen

Roger and Betty Lameyer Gilmore

Ben and Sarah Gilson

Pat Glowa and Donald Kollisch

Laura-Beth Goodman

Sean and Alison Gorman

Mariruth Graham

Ms. Julia Griffin and Mr. John Steidl

Cristina and Bill Hammond

Kevin Cotter and Susan Hanifin

Robert and Ann Hargraves

Alice and John Harrison

Jill and Bill Hatch

Elaine K. Hawthorne

James and Nancy Heffernan

Pete and Ann Henderson

Dr. and Mrs. Michael Herrick

John W. and Nancy Canavan Heslop

Helene Hickey

Grace Hope Hill

Sandra Hoeh

The Holthoff Family

Becky Hooper Holland

Rodney Rose and Jeffrey Horrell

Ted and Kathy Jastrzembski

Margaret and Chris Jernstedt

Ryan and Ally Johnson

Dr. and Mrs. Robert Keene

Ron and Carol Keenhold

Thomas and Lia Kehler

Pattrawadi and Francis Kennedy

Lindsey Klecan & Matt Slaughter

Suzanne Laaspere

David and Nancy Lagomarsino

Fred and Ruth Lappin

Laura and Jim Larrick

Barbara and Frank Lesher

Dianne Levine

Frank and Drewry Logan

Bruce and Martha Lorden

Steve and Allegra Lubrano

Barbara Lynch

Linda MacKay

Larusson Family

Don and Arlene Mahler

Jeannie Mallary

Katie and John Manchester

Liz and Matt Marshall

Marjorie and James Matthews

Kristine and Pat McDevitt

Mark and Gail McPeek

Roger and Linda McWilliams

Finetta Veronica Mellish

Carrie Michelson and Leah Gitajn

Sarah Miles and Kevin McCurdy

Marie Miller

Chris and Kim Milliman

Jerry and Nancy H. Mitchell

Shirley and David Montgomery

William and Margaret Montgomery

Jill M Mortali

Jim and Wendy Murphy

Deborah Nelson

Chris Nice

Walter and Joyce Noll

Brenda Nunnally

Polly and Henry Parker

Daniel and Adrienne Peraza

Joan L. Piccolo

Frank and Betty Pizzuti

Dick and Melanie Podolec

Sukie Punjasthitkul

Joanna E. Rapf

Custom Tours & More

Michael Wagner and Laura Rice

Mary Lougee Ripley

Kathryn and Kris Robbins

Evelyn Roberts

Dennis & Louise Robison

Daniel and Ellen Rockmore

Herb and Lois Roland

Dena Romero

Jay and Colleen Rozzi

Bruce and Michele Sacerdote

Irasema Saucedo and Antonio Gomez

Jill and John Schiffman

The Richards Group

Stephen and Susan Shadford

Liese Shewmaker

Rob Shumsky

Iain and Caroline Sim

Sarah Slater and Matthew Lotterhand

David and Margaret Solberg

Peter Solberg and Lisa Furmanski

Stephen and Judith Solberg

Terryl and Dodd Stacy

Doug and Beth Staiger

The Starkey Family

James and Pegge Strickler

Renshaw - Taylor Family

Buddy and Kirsten Teevens

Vijay Thadani and Onita Connington

Paul and Suzanne Thompson & Family

Rita and William Tingle

Elizabeth Tobiasson

The Madonia Family

Brenda Vale

Elizabeth Vesley-Gross

Noelle Vitt

Timothy and Susan Wagg

Mr. David Webb

Susan Weeks

M. Jane Welsh

Huntley and Lynne Whitacre

Sandra White

CORPORATE SPONSORS

We can’t thank our wonderful and dedicated champions of the Howe Library enough. Your donations and financial support breathe life and energy into our little library and we are grateful for the continued and steady efforts of this community—read some of the stories of patrons and supporters on the website under “Your Howe Stories”.

In the past year we have implemented a new way for companies, corporations and groups to support the Howe and receive benefits throughout the year. The Community Sponsorship Program allowed us to shift our fundraising to a yearlong benefit program instead of just giving those the opportunity to sponsor the Howel Classic. Now there are ways for businesses and groups to be mentioned in newsletters and online and recognized during the many programs and events organized by the Library. We were able to raise more than $33,000 which surpassed our previous dollars raised for Howel Classic sponsorships. Between the Annual Fundraising and Community Sponsorship Program we have exceeded our expectations for the year.

Mariruth Graham, Development Chair Howe Corporation Board

Ms. Karen Williamson

Morton Wise

Jimmy and Marjorie Wu

Arthur and Jeanne Young

Dr. and Mrs. William Young

Emily Zeitler

COMMUNITY BOOKSHELF

Amazon Smiles

IBM International Foundation

Carol Abbey and Thomas Urgo

Jeffrey and Beverly Balch

Jane Barlow

Ingrid Barrett

Cheryl Bascomb

Jim and Jean Behnke

John and Jessica Bell

Peter and Chrysanthi Bien

Margaret Bragg

Katherine Britt

Jessica and Gabe Brooks

William and Jean Brown

Kenneth and Marion Burchard

Mike Choukas

Dave and Ann Cioffi

Richard and Ellen Clattenburg

Pat and Monte Clinton

Christopher Connor

Ellen Cutts

Helen and Gus DeMaggio

Elizabeth Dollhopf-Brown

David Dostal

Chenoa Dovon and Matthew Lunetta

Woody and Emily Eckels

Susan and Brian Edwards

RARE BOOKS

Bionic Advertising Systems

Global Forest Partners LP

JMH Wealth Management, LLC

Mascoma Bank

The Jack and Dorothy Byrne Foundation

Ulysses Diversified Holdings, LLC

FIRST EDITIONS

Andrea and Tom Ciardelli

Ledyard National Bank

Peraza Dermatology Group

White Mountains Capital, Inc.

CLASSICS

Barrette Family Fund of the New Hampshire Charitable Foundation

Barbara and Brad Evans

Peter J. McLaughlin and Jane Kitchel McLaughlin

Family Foundation

New Hampshire Charitable Foundation

Northeast Credit Union

The Fannie M. Lienhard

Foundation

Linda and Rick Ely

Clifford and Felixa Eskey

Amy and Chip Fleischer

Corinne Fortune

Hanover Garden Club

Mr. W. Charles Gibson

Kirsten Giebutowski

Leah Goat

Ralph Hammock

Patricia and David Harrison

Suzanne Hawley

Helen Hong and Sergi Elizalde

Robert and Beverly Houghton

Veronica Ingham and Rafael La Porta

Robert and Sylvia Jaccaud

Konrad Kenkel and Jocelyne Kolb

Sarah-Jane and Philip Kerr

Eugene and Judy Kohn

Katherine and Jake Kransteuber

Thomas Lanzetta

Michael Liu and Shaofeng Yan

The Lovejoy Family

Jim and Elizabeth Lustenader

Phoebe Manchester

Drew and Susie Matter

The McNulty Family

Pamela and William Miles

David R Moore

BEST SELLERS

Adimab LLC

Bar Harbor Bank & Trust

Caldwell Law

Charter Trust Company

Coldwell Banker

Lifestyles

Commonwealth Financial Network

Decker & Pilon Dental

Downs Rachlin

Martin PLLC

Estes & Gallup

FreshAir Sensor LLC

Gallagher, Flynn & Company, LLP

Global Rescue LLC.

Granite Value Capital, LLC

Teal and Siddha Parker

Lisa and David Pastel

Barbara Payson

Laurent & Irina Perreard

Angela Plagge

Edith Poor

Peter B. Rankin, Sr.

Lise and John Richardson

Virginia and Ellis Rolett

Diane Roston

Cathleen Scanlan

The Schembri Family

Mary Schneider

Ann Semprebon

Paul and Rubi Simon

Mrs. Barbara Smith

Tracy Smith

John and Mary Snell

Malcolm and Barbara Swenson

Suzanne and Peter Talbot

Louise Nunan Taylor

Peter Travis and Carol Westberg

Heidi and Tom Trimarco

Robert Weatherill

Priscilla Weismann

Priscilla Williams

Genevieve Williamson

Martin and Yolanda Witschi

Theresa Wood

Stephen and Suzie Woods

Julia Wybourne

Hypertherm H.O.P.E. Foundation

LindeMac Real Estate

New Hampshire Humanities Council Inc.

Snyder, Cahoon & Co., PLLC

Snyder Donegan Real Estate Group

The Christman-Horvath Foundation

Von Bargen’s Jewelry

Wells Fargo Advisors, LLC

Wheelock Terrace

Patrons didn’t let our COVID closure stop them from reading. Many people shifted to an electronic mode of accessing materials (OverDrive) or accessed the physical collection through the Take-Out program.

Collection Use

Fiscal Year 2021

TOTAL BORROWED

130,791 WEEKLY AVERAGE

2,515

A total of 37,422 Take-Out bags were prepared with approximately 720 items distributed per week.

EAUDIO eAudio usage rose by 18%.

FY20 FY21

FY20

FY21

15,622

19,248

EBOOKS eBook usage increased by 49%.

12,135

VIDEO

17,136

FY21 saw the introduction of video streaming using Kanopy, RBD and Hoopla services.

12,582 VIDEOS STREAMED

Join the Howe Sustainers Circle Donate thru the Monthly Giving Program

Please consider going online now to set up an automatic monthly donation to Howe Library. Your participation in the monthly giving program signals your commitment to the Howe and provides consistent financial support for the library throughout the year. Simply go to our donation page and choose monthly under donation schedule: www.howelibrary.org/donate

The Financial Howe

Like many businesses and non-profits, The Howe Library Corporation continued to be disrupted by covid-19 during 2021, with access limited to electronic downloads of books and safe pick up of books reserved through our website. Despite those challenges, our balance sheet was better than anticipated with revenues exceeding our budget expectations and expenses well contained. $24,400

OPERATIONS

The Howe Library relies on three sources of funding: the Town of Hanover, the Howe Library Corporation operating cash flows and our Endowment. Pursuant to a Memorandum of Understanding, the Town primarily funds personnel and day-to-day operations and the Corporation supplements this with funds for programs (adult and youth), collection support, building enhancements and new initiatives.

For fiscal year 2021, the Town funded $1,551,366 of overall operations, while the Corporation withdrew $50,000 from our Endowment. The Endowment drawdown, which was roughly 1% of the average value of the investment portfolio, offset an operating shortfall and enabled the Corporation to meet its cash flow needs. The 1% drawdown was well within the 3% spending policy of the Endowment.

REVENUES

Contributions to the Annual Fund are always our largest and most essential source of revenues, but difficult to predict. Amid the economic uncertainty, it was gratifying to see donors contributing nearly $416,000 to the Annual Fund; an amount substantially more than we had budgeted. However, we were the beneficiary of two unanticipated generous gifts totaling nearly $274,000 which represented 65% of total contributions for the year. Absent those two gifts, our cash flow would have been considerably lower. With our signature fundraising event,

The Howel Classic, sidelined again, we redirected our fundraising to corporate sponsorships and the response was impressive. Corporate sponsorships provided another $28,500, which exceeded our expectations, and enabled us to record total revenues higher than we had anticipated for fiscal 2021.

EXPENSES

Expenses for fiscal 2021 totaled $202,000 and were well below budget. A breakout of expenses is shown in the circular graph. Despite the challenging environment, we increased spending on our core mission of providing public services (collections and adult and youth programming) to $82,545.

FINANCE COMMITTEE

The Finance Committee has the fiduciary obligation to manage the Endowment in the best interest of the Howe Library Corporation. During 2021, the Finance Committee updated the Investment Policy Statement, which governs the management of our Endowment investment portfolio, and reaffirmed an investment objective that seeks real long-term growth above inflation. To achieve this objective and control risk, the portfolio continues to be well-diversified across many asset classes. The Committee also conducted a search for a new investment manager for the Endowment over the past year and selected Mascoma Wealth Management as our new Endowment investment manager.

ENDOWMENT

Reflecting the healthy returns in the financial markets, especially the US stock market, the Endowment increased in value to approximately $5.5 million as of June 30, 2021 vs $4.2 million from the prior fiscal year end. The increase in the Endowment also benefited from generous contributions from community members.

Endowments play a critical role in supporting operating activities for most non-profit organizations even during normal times. During periods of economic stress, funding from Endowment assets becomes more vital and we’re grateful we had the financial resources of the Endowment to call upon in 2021. However, we’re also reminded that we are stewards of the assets and must prudently manage the Endowment for the benefit of our community today and for tomorrow.

2021 Howe Library Corporation Annual Report

13 South Street Hanover, NH 03755

603-640-3260

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