SINGAPORE MALAYSIA | BORNEO
Kota Kinabalu Sabah
INDONESIA JAVA SEA
The Climate Monthly Average Temperatures in ËšC Jan
Front Cover: Singapore
DISCOVER THE WORLD WITH HOUSE OF TRAVEL . We strive to create the best holiday for you at the best value possible. We understand everyone has different travel needs and that’s why we love it when you bring your ideas to us because together, with our experience and knowledge, we can create the perfect holiday for you. We check all the travel sites to ensure you are getting great value. Plus, we have direct relationships with airlines and hotels around the world, which gives us extra buying power and access to some of the best deals and bonuses on offer that you might miss if you booked yourself. So, we promise to truly deliver the best of both worlds. We’ve helped create enriching travel experiences for 1.8 million New Zealanders over the last thirty years. We understand that it isn’t just the place you go, it’s where that place takes you.
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OUR PARTNER IN THE SKY Voted by travellers as the best airline in the world*, Singapore Airlines has taken great care to perfect the details of your experience in the air. You will enjoy the highest standards of quality, service and innovation across all classes. Singapore Airlines operates daily from Auckland and Christchurch, and five times a week from Wellington (via Melbourne) to Singapore - one of the world’s most vibrant and cosmopolitan cities. Together with its partners SilkAir and Scoot, the Singapore Airlines network covers more than 138 cities in 37 countries around the world - seamlessly connecting Singapore to Asia, UK, Europe, the Middle East, Africa, Americas and South West Pacific. With stately seats, gourmet cuisine and an exceptional level of attention, Singapore Airlines’ First Class brings a whole new level of privilege and luxury to the discerning traveller in you. Business Class provides a perfect balance of professional and personal conveniences, with a spacious leather seat which can be converted into a fully flat bed. Stretch out in total comfort in Premium Economy class with extra leg room, a wider seat with more seat recline and special meal and beverage options. Comfort is the top priority in Economy Class; ergonomic seats with maximised leg room and an adjustable headrest offer greater comfort to both first-time and seasoned travellers. On Singapore Airlines you will enjoy cuisine usually found in the best restaurants in all classes of travel. Travellers will savour a gourmet menu of delectable treats thoughtfully created by Singapore Airlines’ renowned International Culinary Panel. This is complemented by a wine selection that is hand-picked from across the globe, as well as a range of other beverages. En route, customers will enjoy KrisWorld, Singapore Airlines’ personal inflight entertainment system with over 1000 entertainment options and AudioVideo on Demand in every seat. Plus, become a member of KrisFlyer, Singapore Airlines’ free to join frequent flyer programme, where you can redeem miles earned for flights or upgrades. With one of the youngest aircraft fleets in the world and a network that spans six continents, you can look forward to experiencing the romance of travel, wherever you choose to go. Sit back and relax in the comfort of extra spacious seats and enjoy the world class service of Singapore Airlines at prices that offer exceptional value. Visit singaporeair.com
As a KrisFlyer member, you can earn KrisFlyer miles when you fly Singapore Airlines, SilkAir or any of our partner airlines which include member airlines of the Star Alliance network. Your KrisFlyer miles may be redeemed for flights to more than 1000 destinations in over 170 countries, as well as upgrades on Singapore Airlines, SilkAir and our world-class partner airlines. Visit krisflyer.com to enrol as a KrisFlyer member for free today.
When you fly with Singapore Airlines on your next trip you can enjoy Boarding Pass Privileges; with your Singapore Airlines or SilkAir boarding pass, you can take advantage of dining, shopping, lifestyle and transport offers at participating outlets in Singapore within a month of your date of travel. If you’re stopping over in Singapore, enjoy the vibrant sights and sounds of Singapore with a Singapore Stopover Holiday. Inclusive of accommodation and admission into major attractions, it’s a great way to explore the Garden City en route to your final destination.
Accommodation Ratings 6 Tips for your Holiday
Kota Kinabalu Accommodation & Sightseeing
Kuching Accommodation & Sightseeing Borneo Tours
C ONT ENTS
Kuala Lumpur Accommodation Kuala Lumpur Sightseeing
Penang Accommodation Penang Sightseeing
Langkawi Accommodation Langkawi Sightseeing
General Information Accommodation Ratings To assist with the selection of your accommodation we have created our own rating system allowing you to compare each property. These are personal ratings offered by our people from their own experience and should therefore be used as a guide only. These ratings may alter throughout the year due to a change of circumstances. Moderate accommodation with a reasonable range of rooms and facilities, with rooms furnished to a comfortable standard. Superior standard of accommodation with a wide range of rooms and facilities, and a higher standard of service. First Class accommodation with an excellent range of facilities and services. Accommodation in this rating is considered among the best in the country. A half star is noted when the level of service and facilities falls between two grades. Grading accommodation can be quite subjective and generally speaking the standard and services will be in line with the price paid. Please check with your Travel consultant to ensure you get the accommodation to best suit your needs. Child Policy: Please note bedding configuration varies between properties and in some cases with different room types within a property. Some hotels also offer family bonuses and specials. Your Travel consultant will help you choose the hotel to best suits you and your family’s needs. Price Indicator: The price is provided as a guide only. The actual price may differ to that indicated in this brochure due to currency fluctuations, special events, trade shows or peak periods. Your travel consultant will quote you the actual price at the time of booking. Pricing is in New Zealand dollars. Closest MRT/LRT/Monorail station Look out for our “gems” of information scattered throughout our Singapore, Malaysia & Borneo brochure.
SINGAPORE, MALAYSIA & BORNEO These three destinations offer a kaleidoscope of sights and experiences. The happenings in the urban landscapes have your senses on overload as you beat the feet and explore. Inhale the appetite-enhancing street food aromas, listen to people chat in their local tongue and tilt your head up to see architecture that astounds you. Shopping is easy, with everything from markets to malls. Heading to the less populated areas results in more natural surroundings that are filled with wildlife, some that are unique to the area. The history of these places is a blend of many nations, as is the cuisine, with influences from east to west. You will be guaranteed to find a few spots within these Asian gems that steal your heart, whether that be a beach to yourself, a buzzing nightclub, a nook of a temple or a viewpoint of the forest, this corner of the world will have you returning.
6 T I PS FO R YOU R HOLIDAY
Head to Singapore’s Orchard Road to find international big brands. Then there’s Mustafa Centre, a massive 24 hour department store reminiscent of the emporiums of old. Eight malls are found in Kuala Lumpur’s city centre alone, while 20 minutes away, there are 12 additional shopping complexes to keep you occupied. If you’re after markets, Malaysia’s Gaya Street Fair (Kota Kinabalu) is a Sunday mustdo. Arrive early - sellers are already trading by 6am.
1 / ATTENTION FOODIES In Singapore, the cooler evenings are the perfect time to sample local fare. Drop by the roadside vendors in Chinatown and head for Smith, Temple, Mosque and Pagoda Streets. Smith Street is pedestrianised and an exciting ‘Eat Street’. It’s also a great spot for tasty duck, and the Singaporean specialty, chilli cooked crab. Trying a Singapore Sling is a rite of passage for most travellers. Originating in Raffles Hotel Singapore over a century ago, frequent the Long Bar on the hotel’s second floor and sling back a Sling. In Malaysia, Penang’s Hawker Street is street food supremacy. From Char Kuay Teow to Roti Chanai, each chef showcases their own unique flavours. The options are endless and the ambience electric.
3 / SHOPAHOLICS BEWARE
2 / BECOME ONE WITH NATURE An oasis in Singapore, Gardens by the Bay is 250 acres filled with great sculptures and huge conservatories that entwine with fascinating flora. Explore Malaysia’s Sepilok Orangutan Rehab Centre and visit the last wild orangutans of northern Borneo. Borneo’s Mulu Caves in Sarawak’s Gunung Mulu National Park is the world’s largest cave passage and a spectacle of size and beauty. Visit the Cameron Highlands, Malaysia’s largest hill-station, with tea plantations and strawberry farms.
5 / ENTERTAINMENT FOR ALL AGES Interactive and innovative, Malaysia’s Legoland has lifesize figurines, thrilling rides and quirky Lego activities. The Sunway Lagoon Park is also entertaining. In Langkawi the Sky Bridge is a 125 metre engineering wonder, you’ll feel like you’re walking in the clouds. In Singapore, you’ll find Adventure Cove WaterparkTM. As well as waterslides, highlights include an enormous lazy river, snorkelling with fish and a wave pool. Universal Studios brings the big screen to life with rides for all levels of thrill seeker. Then there’s the Singapore Flyer, a huge Ferris wheel with a stunning city backdrop.
Kota Kinabalu, Borneo
4 / BEACHES FROM ABOVE AND BELOW In Singapore spend a day by the sea. The island resort of Sentosa plays host to the popular Tanjong Beach Club; a luxury beach club fronting the water. Boasting a huge pool, the venue’s suitable for everyone. Malaysia’s Langkawi Beaches are sandy havens that make you sigh. It’s near enough impossible to resist the perennially blue sea and platinum white sand. The water at Sipadan Island is a diver’s dream. Warm, calm and with excellent visibility, there’s a smorgasbord of marine life.
6 / FROM OLD SCHOOL TO NEW SCHOOL Nowhere more-so than Singapore does culture from the west collide quite spectacularly with the east. A melting pot of Colonial British, Chinese, Indian and Malay history. Singapore does have a conservative approach to alcohol, but it hasn’t stopped expats from opening a number of great bars. Leisurely lunches at Clarke, Robinson, and Boat Quays will mostly be a western affair, whereas Tiong Bahru Market offers a great mix of traditional delicacies. Singapore’s eclectic juxtaposition can be seen from the architecture in the sky to the food on your plate. For a cultural experience that’s 100% authentic, enquire about a homestay with Borneo locals. You’ll get to stay with a traditional family, observe their way of life and partake in many of the activities that make up their day to day.
Known as the ‘Gateway to Asia’, Singapore is a vibrant tropical destination, world-renowned for its
shopping, eateries, attractions, style and cleanliness. Whether you head there for two days or ten, you’ll find no trip to the ‘Lion City’ is ever the same. Not many cities in Asia can boast Singapore’s fascinating ethnic mix. Throughout history, migration has left its stamp on the city’s culture. Visit the bright sari and bangle stores in the old shop houses of Little India, and in Chinatown explore the many antique stores or bargain hunt for silk. For the shopaholics, Orchard Road is a must; the variety and quality here will leave you spoilt for choice. Allow plenty of time, as you’ll be lucky to see half of it in one day. A visit to the Marina Bay area is guaranteed to surprise you. Marvel at the iconic Marina Bay Sands, the Singapore Flyer and Gardens by the Bay. Not to mention Resorts World® hosting Universal Studios Singapore®, and S.E.A. Aquarium™, it is no wonder people keep going back to this city time and time again. The river plays host to plenty of fabulous bars and restaurants in the three popular quay areas; Clarke Quay being the most famous, Boat Quay and Robertson Quay. Although Singapore has come a long way over the past 10 years and now showcases itself as a modern international city, you can’t leave without heading to Raffles Hotel for High Tea or a legendary Singapore Sling. 4
S I N GAP ORE
OUR FAVOURITE THINGS TO SEE AND DO Bumboat Ride Along Singapore River – Make your way to Marina Bay and jump aboard a traditional Singapore ‘Bumboat’ to cruise along the river. Hop off at Boat Quay, where you’ll find many bars and restaurants all housed in historic Peranakan shop-houses. Check out the riverbank deals such as ‘2 for 1’ and ‘happy hour’.
VivoCity – Located 5 minutes from the CBD, VivoCity is every shopper’s dream. With a broad selection of stores from fashion to homeware, toys to entertainment, it’s Singapore’s largest shopping mall and is designed to offer the best shopping experience for the entire family. The mall is complete with Singapore’s largest cinema complex, giant food courts and an amphitheatre for events.
Singapore Chilli Crab – For an authentic meal experience that will get your taste buds going, head to Chinatown and try Chilli Crab with tangy gravy and succulent flesh.
Clarke Quay – On the edge of the river, and buzzing with activity at all hours, you’ll find the most popular restaurants and bars. Soak up the atmosphere as you stroll through the retail shops and open-air bazaars.
Raffles Hotel – Step into nostalgia at the Long Bar in Raffles Hotel for Singapore’s signature drink. Colonial architecture, straw fans gently swaying and peanut shells on the ground combine to make this an iconic experience.
Dempsey Hill – Once the site of military army barracks, just a short distance from Orchard Road and set in green surrounds, is a hip cluster of wining and dining establishments, art galleries, antique furniture stores and weekend farmers markets.
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Holiday Inn Express Singapore Clarke Quay
Park Hotel Clarke Quay With classic architecture inspired by Singapore’s colonial past, this retreat lies by the river and at the bustling heart of Clarke Quay. Facing Singapore’s famous sea-trading artery, you can marvel at enchanting views of the city skyline and river from your guest room. Embark on an epicurean journey at one of the two restaurants and bars or enjoy the outdoor pool area after a busy day around the city.
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Located at the trendy nightspot of Clarke Quay with Clarke Quay and Chinatown MRT Stations just minutes away, giving quick access to all of Singapore’s attractions. Well designed rooms with floor to ceiling windows gives a better sense of space to these functional rooms. With free WiFi, a Grab and Go breakfast, rooftop gym and pool overlooking Clarke and Robertson Quays, this hotel offers a great location at a great price.
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Situated across from Robertson Quay, along the Singapore River, this hotel has been a Kiwi favourite for many years. Head out and about for the day and make use of the hotel’s complimentary shuttle service to and from Orchard Road and Clarke Quay. Then be sure to update your social media pages in the evening with the use of free WiFi throughout the hotel. The warm charm of this hotel will not leave you disappointed.
PARKROYAL on Kitchener Road
PARKROYAL on Kitchener Road is a landmark hotel with a unique locale, ideal for both corporate and leisure guests alike. Unveiling a full transformation in 2020, the family-friendly hotel boasts 542 spacious guestrooms and suites, enhanced function rooms with natural day-light, integrating technology and sustainability for an elevated hospitality experience. Discover diverse dining selections with award-winning restaurants, refreshed recreational facilities, while immersing in the heritage district’s rich cultural diversity.
S I N GAP ORE
Swissotel Merchant Court
With a fantastic setting adjacent to the entertainment hubs of Boat Quay and Clarke Quay, your choice of restaurants and nightlife is endless when you spend your stay here. Having recently undergone a complete renovation, this hotel is looking fresh! The guests rooms here are well appointed and they cater to the needs of the most discerning travellers and feature state-of-the-art technology.
Swissotel The Stamford Boasting a prime location in the heart of the shopping and dining districts, and with City Hall MRT Station at its doorstep, this is your gateway to explore Singapore. One of the tallest hotels in Southeast Asia, their 1261 rooms and suites with private balconies provide breathtaking views of the bustling cityscape. A wealth of culinary delights are on offer with 15 restaurants and bars to choose from.
Park Regis Singapore
Centrally located within easy reach of Singapore’s vibrant entertainment and dining hubs of Clarke Quay, Boat Quay and Chinatown. Rooms are contemporary studio-concept guest rooms with all the comforts of city living. After days exploring the nearby local sights, refresh and rejuvenate in their stylish 25 metre outdoor pool, set next to a cascading water feature.
Pan Pacific Singapore
In an ever-changing city, Pan Pacific Singapore offers you signature hospitality and luxurious comfort in their contemporary rooms and suites with sweeping panoramas of the city skyline and complimentary WiFi. What’s more, with their convenient location in the heart of Marina Bay, you can explore some of the city’s most iconic sights by foot and enjoy the wide range of leisure and entertainment options at the connected shopping malls. Experience the exclusivity of the Pacific Club, offering views of the city and the South China Sea from the hotel’s top floor with privileges including Champagne breakfast and cocktails and canapés.
Premier King Room
Grand Park Orchard
Redefining fashionable luxe, Grand Park Orchard’s 308 rooms and suites present guests with an uncompromising indulgence of luxurious comfort and modern convenience in Singapore’s most pulsating shopping district. Conveniently located in the heart of Orchard belt, within a minute’s walk to the major shopping malls, wide selection of ethnic eateries, two Mass Rapid train stations the hotel is the ideal choice for travellers.
Somerset Bencoolen - Apartment
This gem is located in the old Civic District of Singapore, with a short walk from the MRT station, shopping and entertainment. There are 107 spacious serviced apartments with a choice of one, two and three bedroom apartments with stylish contemporary décor and come with fully equipped kitchens. Somerset Bencoolen features a swimming pool, Jacuzzi and a rooftop garden to for guests to enjoy. Experience a home-away-from-home atmosphere when staying in this Singapore apartment.
S I NGAP ORE
© Gardens by the Bay
GARDENS BY THE BAY
SINGAPORE CITY TOUR
Showcasing the best of horticulture, sustainability and architectural design, Gardens by the Bay provides the perfect edutainment opportunity for all ages. Journey across Flower Dome to discover nine different gardens from Africa, America, Asia, Australia and Europe.
Come discover the history, culture and lifestyle of multi-cultural Singapore. Stroll the streets and breathe in the aromas of Little India and Chinatown, explore the Singapore River, the Botanic Gardens and more. For first time visitors it’s a great way to orientate yourself.
STREET ART & FOOD TOUR
SINGAPORE TASTE OF CHINATOWN EVENING WALKING TOUR
© Danny Santos
Discover the highlights of Singaporean subcultures, away from the glitz and ultra-modern development the city is known for, on this street art and food tour.
Taste the flavours and experience the culture of Chinatown on this walking tour through Singapore’s bustling historic neighbourhood. Visit a Chinese tea shop with a hundred-yearold history and then Continue onto one of the city’s largest hawker centres to eat like a local.
FOOTSTEPS OF COLONIAL PAST The tour starts at The Singapore River - the lifeline of Singapore where the first immigrants eked out a meagre living and saw Singapore transform from an obscure little fishing village to a great seaport. Admire beautifully restored warehouses that now house chic quayside dining and entertainment spots.
© Gardens by the Bay
CITY SIGHTSEEING HOP ON HOP OFF
UNIVERSAL STUDIOS SINGAPORE ®
Offering a great way to see Singapore, jump aboard a state-of-the-art open top bus, stopping at major landmarks. With a number of stops around the city connecting attractions, discover all the great things to do and see – choose from one of four routes.
Explore Universal Studios with this one day pass. Step onto Hollywood Boulevard, feel the spirit and energy of New York, wander through the portals of Sci-Fi City, be transported back to 1930s Egypt, head to the fairy tale land of Far Far Away. There’s also Madagascar and The Lost World to explore.
ADVENTURE COVE WATERPARK TM
S.E.A AQUARIUM TM
Plunge into the wet and wild fun at Adventure Cove WaterparkTM, featuring Southeast Asia’s first hydro-magnetic coaster. Or, snorkel with 20,000 tropical fish over a colourful coral reef and feel the magic of dozens of rays interacting.
Big dreams start here at KidZania Singapore, where children are free to be who they want to be. Kids can explore their very own kid-sized city, complete with buildings, paved streets, vehicles and a functioning economy, just like in a real world. They can learn to pilot an airplane, perform a surgery or whip up a meal as a chef!
Explore the awe-inspiring universe of life in the ocean at S.E.A. AquariumTM, the world’s largest aquarium. With more than 100,000 marine animals from over 800 species across 49 habitats, it’s home to majestic manta rays and other giants of the sea.
S ENTOSA I S L AN D
Our favourite things to see and do
EXPLORE SENTOSA ISLAND
Tanjong Beach Club – If you’re staying on Sentosa, enjoy a little lazy luxury at the Tanjong Beach Club which offers a great mix of ex-pat and local culture. The restaurant serves up hearty Western food or you can indulge in creative cocktails at the open breezy bar.
Situated only 15 minutes from Singapore’s city centre which is
accessible via a short causeway. If you’re just visiting for the day, jump on the cable car departing from Mt Faber to Imbiah Lookout. This popular island is home to Resorts World®, a family oriented resort with Universal Studios Singapore® taking up over half of the resort space. Boasting its very own Adventure Cove Water ParkTM as well as and S.E.A. AquariumTM, featuring the world’s largest oceanarium. With six hotels on offer, all individually themed catering to families and couples, fine dining, a casino and permanent shows you could be in your own mini Vegas. Head to the southern coast and you will find more than 2 kilometres of sheltered beach with three different areas. Adventure seekers head to MegaZip Adventure park, located at the top of Mt Imbiah, here you’ll find one of the longest and steepest zip wires in Asia. Or for those wanting to try sky diving, but a little bit closer to the ground, check out iFly Singapore for the world’s largest themed vertical wind tunnel. Whether you choose to stay on this island or include it as a visit while staying in Singapore, there is plenty to keep you entertained for days on end.
Tiger Sky Tower – A free standing observation tower at a height of 110 metres with panoramic views of Sentosa. On a clear day you can see the Indonesia skyline. Serapong Golf Course – Designed by world-renowned golf course designer Ronald Fream and home to the Barclays Singapore Open. A challenging course and one of the top five championship courses in Asia. This course is famous for its spectacular views of Singapore’s Port and Changi Airport. Fort Siloso – The only preserved coastal fort in Singapore. In the 19th century Singapore was an important sea trading port for the British. Featuring memorabilia of WWII, including guns, remains of fortified military structures and tunnels. Admission is free. Imbiah Lookout – Home to a cluster of Sentosa’s attractions including Images of Singapore (an award-winning historical museum), Butterfly Park & Insect Kingdom, Sentosa CineBlast and The Flying Trapeze. The Maritime Experiential MuseumTM – An innovative and multi-sensorial museum. Discover Singapore’s past as a trading port with sights, sounds and scents of bustling bazaars and interactive exhibits. Lake of DreamsTM – A free show at the Casino, featuring flaming dragons, water cannons and laser special effects.
Village Hotel Sentosa
The Outpost Hotel Sentosa
The kids-friendly Village Hotel Sentosa offers an energetic, fun and vibrant stay for families, as well as leisure and meeting groups. The hotel’s 606 cosy guest rooms are themed with sun-washed hues reflecting the natural surroundings and the sea. Four themed pools and recreational activities from the family scavenger hunt, pool games, sandcastle building, aqua fitness to movie night by the pool ensuring that everyone has a fun-filled time.
The Outpost Hotel Sentosa is a trendy getaway for adults and couples. Exclusive and private with keen attention to details, this 193-key upscale hotel is a stylish interpretation of black and white design with crisp lines and a contrasting palette. Room amenities include toiletries kit by APPELLES Apothecary & Lab, pillow mist for turndown service, and customised minibar from a selection of premium snacks and drinks with compliments from the hotel.
BI NTAN I S LAND
EXPLORE BINTAN ISLAND
Located only 45 minutes by ferry from Singapore, Bintan Island is part of the Riau Islands of Indonesia.
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Bintan Island is famous for immaculate beachfront resorts, golf and water activities. Trikora Beach, located on the eastern side of the island is great for beach lovers who enjoy their sandy spots without the crowds. Lagoi Beach, located on the northern coast, is where many of the Bintan Resorts are situated as well as the Lagoi Turtle Hatchery and Treasure Bay. Featuring the Crystal Lagoon, Southeast Asiaâ€™s largest sea water lagoon, Treasure Bay offers water-based activities such as wakeboarding, kayaking, scuba-diving and an inflatable water park.
BINTAN ISLAND (INDONESIA)
Although you will need your passport to get there, a visa is not required if you are travelling on a New Zealand passport. Visiting the island means you can easily combine shopping and city life with a couple of days relaxation at a beach resort. The perfect holiday!
JOHOR 45 Tanah Merah Ferry Terminal
Club Med Bintan Island
Dive into wellness experience and embark on an adventure for the whole family at the award-winning Club Med Bintan Island. With a variety of fitness activities and outdoor pursuits, return home recharged and rejuvenated. Play 18-holes at the renowned Ria Bintan golf course nearby or simply relax with yoga by the beach. Take a dip in the beachside swimming pool, which spans across two levels, and enjoy calming views out to the South China Sea.
Bintan Lagoon Resort
SOUTH CHINA SEA 2 Bintan Resorts
Bandar Bentan Telani Ferry Terminal
Set on 741 acres of gardens with not one, but two designer golf courses, Bintan Lagoon is a spacious resort overlookingBINTAN a beautiful stretch of beach and offers plenty of space to chill out. If you are after activity, Tanjung then you wonâ€™t be disappointed with the large menu of daily activities Pinang available. Try your hand at cocktail mixing or have a go at a cooking class. For the water sports enthusiast, there is jet skiing, knee boarding and sailing.
Kek Lok Si Temple
From stunning beaches and islands with world-class snorkelling and diving, to the vast rainforest Langkawi
Perhentian Kecil Perhentian Besar Kota Bharu Redang
MALAYSIA Ipoh Cameron Lumut Highlands
Pangkor Island Pangkor Laut Island
KUALA LUMPUR Malacca
and national parks abundant with wildlife, mixed with the amazing cuisine, great shopping and friendly people. Malaysia makes for a great holiday destination no matter what your tastes are. Comprising of three distinct parts, Peninsular Malaysia and the two states of Sabah and Sarawak in East Malaysia on the island of Borneo, are areas all well developed, yet rich and varied in cultural tradition. The islands of Penang and Langkawi on the west coast of the peninsula are renowned for their relaxed atmosphere and beautiful beaches. Penang, the food capital of Malaysia, offers Batu Ferringhi Beach and the night bazaar in the evening along with Georgetown. Langkawi, an archipelago of islands, is blessed with many natural features, stunning waterfalls, tropical jungles and pristine sandy beaches, not to mention its duty free status. On the east coast of the peninsula, slightly lesser known islands of Tioman, Redang and the Perhentian Islands also offer some fantastic island escapes. Renowned for their white sandy beaches, crystal blue waters and abundant marine life, they are fast becoming â€˜must-dosâ€™ for underwater enthusiasts, or those who just want to laze around on an exotic tropical island.
KUAL A LUM PUR
OUR FAVOURITE THINGS TO SEE AND DO
KUALA LUMPUR Kuala Lumpur is the capital city of Malaysia, boasting gleaming skyscrapers, colonial architecture, charming locals, and a myriad of natural attractions. The action here lies in the city centre dubbed the ‘Golden Triangle’ – a madcap mix of modern hotels and large shopping complexes complemented by traces of its British colonial past and cultural beliefs. Kuala Lumpur is widely recognised for numerous landmarks, including Petronas Twin Towers (the world’s tallest twin skyscrapers) and Batu Caves, which is over 400 million years old. If you need more reason to visit Kuala Lumpur, there is the abundance of gastronomic delights – with thousands of hawker stalls, cafés, and restaurants serving every imaginable type of delicacies.
Petronas Twin Towers – Observe KL from the world’s tallest twin towers; it takes all of 41 seconds to shoot up to the midpoint of Petronas Twin Towers. Tickets to the skybridge sell out fast, but how often do you get to feel on top of the world?
Batu Caves – Located 13 kilometres north of Kuala Lumpur. Featuring a complex of giant limestone caves housing Hindu temples. Take a walk up the 272 steps to be greeted by monkeys – be careful not to carry any food or plastic bags with you.
Food – Due to the cultural mix throughout Kuala Lumpur, you’ll find an array of cuisines. From sambals, curries and Chinese dishes to Nyonya cusine, which is typically Malaysian. Be sure to check out Changkit Bukit Bintang, a popular boulevard with many restaurants and bars. Or for a more local experience head to the Hawker Stalls in Jalan Alor or Chinatown Petaling Street Night Markets.
Day trip to Malacca – Only 2 hours from KL, this quaint relaxed town is rich with history and culture from the ruling of the Portugese, Dutch and British. Take a stroll down Jonker St for cute shops offering Nyonya fashion, shoes, souvenirs as well as cafés and pubs.
Shopping – Most malls are open between 10am-10pm and you’re spoilt for choice when it comes to variety. Pavillion Mall is one of the newest malls, with over 450 retail shops, spread across seven levels. Sungei Wang Plaza is great for shoe lovers and KLCC is where you’ll find the likes of Zara, Top Shop and Kookai.
Chinatown – Located in and around Petaling Street, the area features a market, Chinese food options, and Chinese cultural attractions such as temples. The street food vendors that set up here at night are particularly popular.
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Situated right in the centre of the shopping district and with the Bukit Bintang monorail next door, it’s hard to find a better location in Kuala Lumpur. This stylish 4-star hotel has spacious comfortable rooms, a variety of delicious restaurants, an inviting outdoor pool and the tranquil St. Gregory Spa, offering specialised treatments and traditional healing therapies.
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PARKROYAL Kuala Lumpur
Located 3 minutes walk to the newly opened MRT station and in the heart of Bukit Bintang, with exciting options on the doorstep; like an open-air dining and shopping bazaar and Plaza Low Yat, KL’s IT speciality centre. The hotel offers a unique blend of charming nostalgia with all the comforts and facilities of a modern hotel, including a relaxing swimming pool, comfortable rooms and great dining options.
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Set within the Kuala Lumpur Golden Triangle, the hotel is within easy walking distance to shopping hot spots of the Kuala Lumpur City Centre and Pavilion KL Mall. The extra space of the One and Two Bedroom Suites will be perfect for storing all your purchases. When the shopping is done for the day, you can return to the hotel to refresh and recharge while taking in the lush views of the adjacent KL Forest Eco Park. As the city’s only surviving primary tropical rainforest, the park is a welcome respite from the busy metropolis that surrounds it.
Berjaya Times Square Hotel
Oasia Suites Kuala Lumpur
Towering over the skyline, this hotel sits directly adjacent to the Berjaya Times Square Shopping Mall – 10 floors of shopping and entertainment including movie theatres, restaurants, bars and Asia’s largest indoor theme park including a seven storey high roller coaster are at your fingertips. When the shopping gets too much, head back to your spacious stylish room or relax by the hotel’s swimming pool.
For early arrivals or late departures upgrade to a Club Premier room for flexible check-in or check-out times.
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National Mosque National Planetarium
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KUAL A LUM PUR
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A stay at this hotel will not leave you disappointed! From your room you will feel like you could almost touch the Petronas Twin Towers. It also offers direct access to the Convention Centre and Suria KLCC. This stylish hotel is fully equipped and some of our favourite features are the rooftop pool and award-winning SkyBar, the perfect location to enjoy an evening cocktail.
Shangri-La Hotel Kuala Lumpur
With a great central location between the KL Tower and Petronas Twin Towers, you’ll definitely feel like you are in the heart of the city surrounded by great shopping and nightlife. Synonymous with the Shangri-La brand, you will be pampered from the moment you enter with elegant interiors, stylish rooms and fabulous restaurants.
Sheraton Imperial Kuala Lumpur
This hotel is simply stunning! Be amazed by the awe-inspiring four storey high lobby with a sweeping staircase from the lobby to the mezzanine, complete with magnificently laid elegant marble, and the hotel’s exclusive collection of treasured art and artefacts. Superbly situated in the Golden Triangle of Kuala Lumpur, this hotel warmly reflects its unique surroundings.
The Westin Kuala Lumpur
Located along the vibrant streets of Bukit Bintang in the heart of the shopping and entertainment district. Rooms feature warm, relaxing earth tones and are complete with a Heavenly Bed®. Enjoy a dip in the outdoor pool after a day of shopping before teasing your palette at the range of restaurants on offer.
KUAL A LUM PUR
KL AFTER DUSK
Kuala Lumpur comes alive after sunset. Visit the Sri Maha Mariamman Temple then onto Chinatown for some street shopping. Proceed to Seri Melayu Restaurant for a sumptuous Malay dinner while being entertained with a colourful cultural performance.
A 1 hour drive from KL, this popular weekend resort for the city folks is otherwise known as the ‘City of Entertainment’. Home to Casino de GENTING, a cable car and a theme park with over 40 rides, so there’s loads of thrilling adventures for everyone.
SUBURBS OF KL
SUNWAY LAGOON THEME PARK
Journey towards the eastern suburbs of KL. Visit the Royal Selangor and witness the art of pewter crafting before a stop at a Batik factory to admire the delicate painting process. Batu Caves Temple is the final stop. The limestone cavernous interior is home to Hindu deities.
Have a fun-filled day at Sunway Lagoon and discover a magical kingdom of pure fun and excitement. Made up of five parks – Amusement Park, Water Park, Scream Park, Wildlife Park and Extreme Park each featuring their own exciting attractions.
Just 2 hours from Kuala Lumpur is Malacca, a once powerful and prosperous trading port. Visit St. Paul’s Hill, the Stadhuys Building and the ruins of St. Paul’s Church before a local Peranakan lunch and a stroll along Jonker Street. The last stop today is at the oldest Chinese Temple in Malaysia.
PENANG Tanjung Bunga Beach
This turtle shaped island is located 8 kilometres west of mainland
Malaysia and accessible by road over two bridges, ferry or plane. Often referred to as the ‘Pearl of the Orient’, Penang is well known for its easy going kampungs (villages), sandy beaches, sightseeing and food. Due to the diverse culture, foodies are spoilt for choice here, as each culture with their unique cooking styles have dared to create dishes that are a blend of tastes and spices. Famed throughout the country for specialties such as Laksa and Nasi Kandar which are found everywhere around the island. Venture out at night in search of a restaurant full of Penang locals, because where there’s locals, there’s good food. For the best Char Kway Teow (a popular noodle dish) take a walk along Lorong Selamat in Georgetown. One of the main attractions of Penang are the beaches. Batu Ferringhi along the north of the island, is by far the best and most visited beach area. With plenty of luxury hotels and restaurants, it’s a favourite with both locals and visitors. For more secluded, unspoilt beaches head to the north-western coast. Here you’ll find Monkey Beach, Muka Head, Pantai Kerachut and Teluk Kampi which are all part of the Penang National Park. Georgetown is the second largest city in Malaysia and a favourite spot for visitors. Featuring one of the largest collections of 19th and early 20th century churches, temples, mosques and colonial buildings you can see why it’s classed as a UNESCO World Heritage-site. Visit between June to July for the Georgetown Festival and you’ll be treated to a month long celebration featuring art, music, dance, opera and film.
Our favourite things to see and do Penang Hawker Food – As Penang is the food capital of Malaysia, visit Gurney Drive. It’s the best of Penang on a plate! Hawkers fire up their woks and dish out street food fit for a king. The popular seafront promenade exemplifies the colours and atmosphere of Penang – fun, lively and vibrant. Penang Hill – Take a short ride up the funicular or a 2-3 hour hike, where you’ll be spoilt with a fantastic view of Georgetown and the Penang Bridge at the summit. Visit at night time for the best views of Georgetown lit up. Kek Lok Si Temple – The largest Buddhist Temple in Malaysia, located hillside and dating back to the early 20th century. Reach the top by a mini-funicular train where you’ll be greeted by a giant statue of Kuan Yin, the Goddess of Mercy. Over Chinese New Year the temple is covered with hundreds of lanterns which makes for an even more spectacular photo. Shopping – On Gurney Drive you’ll find an array of hawker stalls to choose from in the evening as well as Gurney Plaza, featuring a good selection of international brands. The Street of Harmony – A famous street featuring many different places of worship including Masjid Kapitan Keling Mosque, Kuan Yin and Sri Mahamariamman Temples, St George’s Church, Cathedral of Assumption and Khoo Kongsi. Snake Temple – Famous for its pit vipers living within the temple grounds. If you’re brave enough you can even touch them. Legend has it that a healer gave shelter to the snakes of the jungle and once the temple was complete the snakes appeared on their own accord. Get around by Trishaw – Hire one of these three wheeled, human powered vehicles and hear the history of this island from a local, it’s like your own private city tour. Make sure you negotiate the fare beforehand. Penang Museum & Art Gallery – Built in 1821 and previously called the Penang Free School. Now showcasing old photographs, maps, historical relics and paintings of early Penang. A great insight to Penang’s history. Water sports – Hit Batu Ferringhi for water activities such as banana boat riding, jet ski, parasailing and catamaran sailing to name a few.
Monkey Beach Penang National Park
Batu Ferringhi Beach 1
Kek Lok Si Temple
Bayview Beach Resort
PENANG ISLAND Penang Bridge
Straits of Malacca
Found at the quieter end of Batu Ferringhi Beach, laze the days away in a hammock by the scenic beach or simply unwind in a garden cabana by the resort’s large swimming pool. Retreat to your comfortable guest room and enjoy views from your private balcony of either the hills or the sea. In the evenings, there are several restaurants in the resort to capture your taste buds, then be sure to head out for some action, with the night markets a 5 minute ride away.
Penang Bridge 2
Holiday Inn Resort Penang
Set over two wings and connected by a sky-bridge, this beachfront hotel offers the beach Wing, a retreat steps away from the palm fringed waterfront and the Ferringhi Tower overlooking the Malacca Straits and Penang’s coastline. Guest rooms are well-appointed and offer either sea views or scenic hill views. Pull up a sun lounger and relax under the heat of the sun with your favourite book in hand next to the outdoor pool before taking a refreshing dip.
Golden Sands Resort
Perfectly positioned for a family beach holiday, this resort is located on the renowned Batu Ferringhi Beach. With a long stretch of white sand and coconut palms standing tall, it makes for an unflawed escape. Contemporary in design, guest rooms are welcoming and beautifully furnished with traditional Malay touches. Whether your plans include adventure or pure relaxation, the resort offers an enticing array of activities for all. For the kids – be sure to check out the Adventure Zone, a 929m2 indoor family entertainment centre with drop slides, multiple sections of modular play equipment and a game zone.
Deluxe Seafacing King Room
PARKROYAL Penang Resort
Nestled along Batu Ferringhi beach, the PARKROYAL Penang Resort is a tropical oasis designed for a fun getaway. The beach resort features 310 guestrooms with private balconies overlooking the stunning Straits of Malacca and tropical garden. Immerse yourself in unparalleled experiences from exquisite gourmet dining, state-of-the art facilities and a host of family oriented activities where curated experiences are brought to life. Only 25 minutes to the heart of the city, the resort is wellconnected to island-wide attractions and major eco-tourism spots. Awesome location for shopaholics. Walk just 200 metres down the road to the Batu Ferringhi Night Markets.
Lone Pine, The Boutique Hotel by the Beach
A stunning beachfront boutique hotel tucked away in an idyllic spot. This hotel has still managed to maintain its colonial charm and spirit, making it one of Penang’s legendary hotels. Relax in the refined atmosphere and catch up on the news back home with complimentary WiFi throughout the hotel. Complete your stay with an ultimate spa experience at Pure Energy.
PENANG GASTRO ADVENTURE
ORANGUTAN AND MANGROVE FOREST
Penang is considered the culinary capital of Malaysia and nowhere is the diversity of dishes and range of flavours more evident than in its beautiful capital, Georgetown. You don’t walk its streets – you devour them. On this food adventure try out some of the local favourites.
Visit Orangutan Island, a research institution dedicated to the preservation and research of orangutans. Continue on to the Matang Mangrove Forest. Take a closer look at the mangrove trees and the animals that live in the muddy coastal floor of the mangrove ecosystem.
ROUND ISLAND DISCOVERY
SCENIC NIGHT TOUR
HERITAGE TRISHAW TRAIL
Once a pirates’ hideout, Penang came under British control in 1786. On this tour visit the fishing villages at Teluk Bahang, the laid-back kampungs (Malay villages) on stilts, along with a Batik factory. Finish the day with a visit to the centuries old Snake Temple or the Temple of Azure Cloud and discover the pit viper snakes.
Watch the city of Georgetown come alive at night with the city lights and street peddlers. Enjoy freshly prepared food, dining al fresco style. After dinner, hop on a trishaw for a slow ride through the colourful streets followed by a drive across the 13.5 kilometre Penang Bridge, returning by ferry.
Take a leisurely ride on the enchanting “beca” (trishaw) and immerse yourself in the nostalgia of Penang. The trishaw has become a favourite among tourists as well as the locals who love to take a ride around Penang’s charming tourist spots. Choose from two enchanting routes.
L ANGKAW I
Our favourite things to see and do
An archipelago made up of 99 islands in the Andaman Sea just 30
kilometres off the coast of mainland Malaysia. Langkawi’s main island is accessible by plane or ferry from the mainland or Penang and surrounded by beautiful beaches, paddy rice fields, lush tropical rainforest and incredible wildlife. Settle in for the perfect beach getaway and let the sand warm your toes with a walk along Tanjung Rhu Beach. Located in the north and lined with tall casuarina trees, limestone caves, and mangroves it’s a nature lover’s paradise. You’ll find plenty of resorts and restaurants all scattered along the beach. Located at the south-western tip of the island is Cenang Beach, one of the more lively beach areas and home to some of the most beautiful resorts. The beachside road stretches with bistros, pubs, cafés and al fresco restaurants, with the beach that offers most water sports to entertain the whole family. Datai Bay is an exclusive area featuring two beautiful resorts, fringed with lush rainforest. With crystal clear waters, white sand and a coral reef just off the beach, this area is a must visit. Just 30 kilometres south of Langkawi Island is Pulau Payar Marine Park, a great place for snorkelling and diving. Jump on a local catamaran or speedboat to gain access to its beautiful Coral Garden, a section filled with colourful corals and ample varieties of fish. Voted as ‘The most scenic golf course in Malaysia’ and nominated as one of the best golf resorts in Asia, the Els Club Teluk Datai immediately put Langkawi on the map of premium golf destinations. With two other golf courses on the island all with beautiful views, you can see why Langkawi is known as a golfer’s dream. If you’re looking for a peaceful relaxing holiday, you will not be disappointed with Langkawi.
© Els Club Teluk Datai
Langkawi Cable Car and Sky Bridge – A 15 minute journey by cable car will see you to the top of Mt. Mat Cincang. Admire the lush rainforests and the minuscule islands from the 708 metre peak. Head to the observatory deck or make your way to the 125 metre long curved sky bridge. This bridge suspends by cable, so it’s not for the faint-hearted. Telaga Tujuh Waterfalls – Also known as the Seven Wells, this is a group of seven pools connected by a series of waterfalls flowing down the side of Mat Cincang Mountain. Head to the foot of the mountain and walk up the steps to the lowest pool or hike to an upper pool. The locals believe the area is a favourite haunt for mountain fairies. Underwater World – Housing more than 500 species of sea creatures including penguins, flamingos and harbour seals. Take a walk through the underwater tunnel for up close and personal views of giant stingrays, green turtles and sharks. Mangroves – Take a mangrove tour of the beach area at Tanjung Rhu. Venture through limestone caves, mangrove swamps and further inland, to dense forest. Island hopping – Take a boat to a nearby island. One of our favourites is the island of the Pregnant Maiden, only 15 minutes from Langkawi. With a huge limestone hill in the middle of the island rising high above a dense rainforest. Make sure you take a dip in the refreshing Pregnant Maiden Lake to cool down. Canopy Trekking – Gunung Raya is Langkawi’s tallest mountain and home to 400 different tree species and an array of wildlife. Here you can abseil, climb, rappel and glide over treetops on a cable system 100 feet above the ground. Dataran Lang (Eagle Square) – Featuring a striking 12 metre tall sculpture of an eagle ready to take flight. Set in the township of Kuah, this area also features miniature fountains, terraces and great sea views. Gunung Raya – The highest peak in Langkawi at a height of 881 metres. Legend has it the mountain is the cursed giant called Mat Raya who once lived there. With lush rainforest it’s a great place to go hiking in search of local wildlife.
Tanjung Rhu Beach
Datai Bay 3
Cable Car Station
Berjaya Langkawi Resort
Golf Course Kuah Town Golf Course 2
Chill out and let the warm white sands squeak between your toes or let the waves of the sea and the echoes of the jungle sound in your ears with a stay at this 4-star resort. This ultimate bush and beach resort embraces boundless views of emerald waters and green-cushioned mountains. Rainforest Chalets are built within the towering lush rainforest, each incorporating rustic Malay architecture, with a modern touch. With an abundance of fauna and wildlife to experience and enjoy, each chalet offers modern amenities and a private balcony.
Upgrade to a Premier Chalet On Water for an overwater experience not to be missed.
Meritus Pelangi Beach Resort & Spa
Covering 35 acres on the white sandy beaches of the famous Cenang Beach, this resort offers a relaxing atmosphere amid lush tropical landscaped gardens. Designed to depict a leisurely kampong or village lifestyle, single and double storey wooden chalets built on stilts, each offer spacious verandahs and overlook the stunning ocean or the surrounding gardens. The plush rooms and suites outfitted with stylish furnishings and modern conveniences offer a relaxing retreat. Unwind on a sun lounger poolside for the day or take to the beach and make use of the versatile line up of water sports on offer.
The Datai Langkawi
The Andaman, A Luxury Collection Resort, Langkawi
Uniquely nestled within a 10 million year old rainforest and an 8000 year old fringing coral reef, this resort provides an idyllic tropical hideaway. The Andaman’s lagoon-style swimming pool is conveniently located alongside the stunning stretch of beach. Featuring traditional Malay style architecture, spacious and well-appointed guest rooms boast views of either the lush rainforest or Datai Bay.
Beautifully nestled in the heart of the lush rainforest just back from the crisp white sand of Datai Bay. With rooms offering stunning ocean views from private verandas and standalone villas perched in amongst nature, this resort is a perfect place to become one with nature. Offering an energetic array of complementary nature activities, golf packages, cruises and a beautiful spa, The Datai Langkawi is a place of peaceful serenity.
The Westin Langkawi Resort & Spa
Located 1 kilometre from the main harbour and 20 minutes from Langkawi Airport, this stunning resort on the Andaman Sea has beautiful sandy beaches and lush tropical gardens making it an idyllic escape. Contemporary in design with a focus on personalised service and the utmost in comfort each guest room offers modern amenities including a sumptuous Heavenly Bed® and Heavenly shower. Choose from four swimming pools, tennis courts, water sport activities for the water enthusiast or the gorgeous Heavenly Spa by Westin™ for those who want to be pampered.
L ANGKAW I
EVERGREEN MANGROVE AND CAVE EXPLORATION On this adventurous tour set out to be the Indiana Jones of the East. Take to the steep stairs and uneven paths and tackle a mangrove escapade, a cave exploration and eagle watching followed by lunch to re-energise you.
LANGKAWI ISLAND HOPPING TOUR Discover wonderful scenic islands to the south of the main island of Langkawi and eagle feeding where you can watch the marvellous spectacle of many eagles swooping down from the sky to catch their prey on the water.
SUNSET DINNER CRUISE
HIGHLIGHTS OF LANGKAWI
LANGKAWI ON WHEELS
Experience total serenity and listen to the sound of waves as you admire a glorious sunset, a perfect way to end the day and start the evening. Traverse the Andaman Sea and marvel at the many beautiful rugged islands of Langkawi while enjoying a sumptuous BBQ dinner.
Take in the highlights of Langkawi and pass by scenic paddy fields and the quaint Malay kampungs (villages) which are scattered all over the island. Stops include Eagle Square, Kraf Budaya and Kuah Town, a bustling shopping centre.
Explore Langkawi Island and the many myths and legends surrounding it. Visit a Batik Village, Mahsuri’s tomb – the legendary icon of Langkawi, Kuah Town for a spot of duty free shopping, and Legenda Park full of beautiful gardens, sculptures and statues.
M AL AYS I A
Malaysia Hot Spots 9 days/8 nights Want to explore some of the best Malaysia has to offer? Get the most out of your holiday by experiencing the city life in Kuala Lumpur, the flavours of Penang and the beaches of Langkawi. With the options to just simply relax, or get out and about you can tailor make this package to however you want it. We have put together some of our favourite activities to see and do during your time in this wonderful country. Day 1: Arrive Kuala Lumpur Welcome to Malaysia. Settle in for a few days of shopping and eating. Day 2: Kuala Lumpur Grab the credit card and hit the malls – all eight of them! Or climb the 272 steps up to the famous Batu Caves. Day 3: Kuala Lumpur – Penang First stop, more shopping, before arriving in Penang for cocktail time. Day 4: Penang It’s not a holiday without a lazy day, head to the pool for some chill time. End the day with dinner at the Night Bazaar. Day 5: Penang Venture up Penang Hill for panoramic views or jump on a Penang food tour – it is the culinary capital of Malaysia. Day 6: Penang – Langkawi Say goodbye to Penang and board your flight to Langkawi. Day 7: Langkawi Welcome to Langkawi. Today get to know your resort, grab yourself a massage and enjoy the peaceful serenity. Day 8: Langkawi Why not take a catamaran to Pulau Payar and discover the beautiful marine life. Or experience a full day exploring mangroves and caves. Day 9: Depart Langkawi This morning enjoy your last ray of sunshine before your flight home. Departures: Daily Inclusions: 2 nights 4-star accommodation in Kuala Lumpur & 3 nights 4-star accommodation in Langkawi & Penang with breakfast daily & airport transfers (domestic airfares are additional)
Perhentian Kecil Perhentian Besar Kota Bharu Redang
Penang Hill Penang
Ipoh Lumut Pangkor Island Pangkor Laut Island
MALAYSIA Batu Caves KUALA LUMPUR
Highlights worth seeing along the way Kuala Lumpur Malls – One of KL’s highlights is the shopping. You will of course find all the world’s top fashion brands such as Prada, Gucci and Dior here. But the local markets are where you really want to be. You’ll find everything you could possibly want all sold under the same roof. Beaches – Penang offers Batu Ferringhi Beach and Langkawi, an archipelago of islands, is blessed with many pristine sandy beaches. Batu Ferringhi Night Bazaar, Penang – Stretching up to 1 kilometre with over 100 stalls. Featuring everything from clothes to homeware to handcrafted items. Langkawi Mangroves – The best way to see the UNESCO accredited wilderness of Kilim Geoforest Park is by boat. The wildlife along the rivers are not what you’d expect and if you’re lucky you’ll see the deaf and blind Venomous Mangrove Viper sleeping in the trees. Georgetown, Penang – A UNESCO World Heritage-site, with a fusion of eastern and western influences. Featuring modern architecture as well as embracing its colonial traditions, the well-preserved heritage buildings are something not to be missed.
M AL AYS I A Flavours of Malaysia 9 days/8 nights Savour the very best Malaysia has to offer with this delicious gastronomic pilgrimage from Kuala Lumpur to Penang, the country’s culinary capital. The tantalising cuisine reflects Malaysia’s multicultural mix.
Day 1-4: Kuala Lumpur Be immersed in KL’s vibrant Chinese scene with the start of your Petaling Street Heritage Food Trail. Try a hands-on cooking experience that will have you licking your fingers in no time as you partake in a wok course in the jungle outside of Kuala Lumpur. You are what you eat and what better way to see how it applies to KL-ites than by getting to know them – and their food, of course – with a full day Kuala Lumpur lifestyle and culture trail. Day 5: Kuala Lumpur – Penang Today head towards the charming island of Penang. Day 6: Penang Considered the culinary capital of Malaysia, embark on a Heritage and Traditional Food Trail of Penang. Day 7: Penang Today cook up a storm at the amazing Tropical Spice Garden with a 4 hour cookery class.
Sri Mahamariamman Temple – Incorporating Spanish and Italian tiles, precious stones and gold in its design, KL’s main Hindu temple is an incongruous sight situated between two Buddhist temples at the edge of Chinatown.
Day 8: Penang Embark on a fascinating tour that focuses on Georgetown’s Peranakan heritage and a rather more modern and unusual addition to its cultural scene.
Cheong Fatt Tze Mansion – Which stands defiantly as a symbol of Penang’s past while modern buildings go up around it. This impressive indigo-coloured villa was built by a Chinese merchant in the late 19th century and boasts awe-inspiring decoration.
Day 9: Penang Tour arrangements end at Penang Airport.
Georgetown Street art – It’s so artsy without being pretentious. There’s lots of street art around the city, much of which was commissioned by the government and you can’t help but stumble across it. Check out Love Lane, Armenian Street, Kimberly Street among others.
Departures: Daily Inclusions: 8 nights 4-star accommodation, breakfast daily, 6 lunches, English speaking tour guide/driver, air-conditioned vehicles, airport transfers, entrance fees & sightseeing
Highlights worth seeing along the way
Temple of Ten Thousand Buddha’s – One of the main sights in Penang is Kek Lok Si Temple. While the architecture is impressive, it is the sight of Buddha’s that still practice here that make you stop in your tracks. Get high – Head up Penang Hill for great views over the island. A smooth funicular train journey takes you nearly 2 kilometres to the top. Wear your walking shoes to explore historical relics, exotic plants or maybe see some rare animals in their natural habitat.
M AL AYS I A
A Colonial Exploration
A Passage Through Time
5 days/4 nights
9 days/8 nights
Malaysia is a melting pot of such diversity that every destination you visit brings a new sense of adventure and wonderment. Blessed with nature’s bountiful gifts, it also offers idyllic islands, hills and mountains.
Embark on a journey through Malaysia’s past, present and future with this spellbinding tour, which will take you to its most emblematic cities and some of its most spectacular landscapes.
Day 1: Kuala Lumpur Upon arrival you will be transferred to your hotel for the next two nights.
Day 1-2: Kuala Lumpur These two days are dedicated to discovering and exploring many of the top cultural and historical sights in the city.
Day 2: Kuala Lumpur Explore this vibrant city and experience its many cultural and historical sites including the National Monument, National Mosque, Independence Square, Temples and Central Market for some local cuisine. Day 3: Kuala Lumpur – Tapah – Cameron Highlands Hit the road on a scenic drive to Cameron Highlands. Situated 1500 metres above sea level and renowned for the pleasant cool climate, rolling countryside and tea plantations. Enjoy a stop at the Iskandar waterfall and a visit to a local hill tribe. Day 4: Cameron Highlands – Kuala Lumpur Venture out in this peaceful area and take in the Rose Centre, tea plantation, strawberry farm and a vegetable farm before making your way back to Kuala Lumpur. Day 5: Kuala Lumpur Enjoy a free day at leisure in this exciting city before setting of on your own arrangements.
Day 3: Kuala Lumpur – Malacca Drive through verdant countryside dotted with villages to reach Malacca. In the afternoon, begin an orientation tour. Day 4: Malacca – Kuala Lumpur Start your day with a gentle sightseeing cruise up the Malacca River, followed by a trishaw ride. Depart back to Kuala Lumpur. Day 5: Kuala Lumpur – Cameron Highlands Take to the road with a stunning scenic drive to the Cameron Highlands. The highlands are a resort area and are renowned for their rolling countryside and tea plantations. Day 6: Cameron Highlands Today enjoy a leisurely scenic tour of the Cameron Highlands. Day 7: Cameron Highlands – Penang Depart for Penang, driving along a scenic route. Cross the 13.5 kilometre long Penang Bridge and head towards the historic Georgetown. Day 8-9: Penang Enjoy an orientation tour of Georgetown followed by time at leisure. The next day, tour arrangements end at Penang Airport.
Inclusions: 4 nights 4-star accommodation, breakfast daily, 2 lunches, English speaking tour guide/driver, air-conditioned vehicles, airport transfers, entrance fees & sightseeing
Inclusions: 8 nights 4-star accommodation, breakfast daily, 5 lunches, English speaking tour guide/driver, air-conditioned vehicles, airport transfers, entrance fees & sightseeing
A perfect destination for those looking for an adventure, Borneo is home to some of the world’s
oldest rainforests and spectacular diving sites. Favourite pastimes here include trekking through the jungle, bird watching and looking out for exotic wildlife. Malaysian Borneo makes up the northern half of the island of Borneo, with the southern region being part of Indonesia. Split into two Malaysian states of Sabah and Sarawak, both offer unique experiences. Sabah is the perfect place to start in this land of eco treasures. Untouched and unspoilt, Sabah’s heart is Mt. Kinabalu, an impressive granite peak stretching 4100 metres. Any trip to Sabah is not complete with at least a walk round the base of this famous mountain. Witness the ‘wild man of Borneo’ – the orangutan, at Sepilok Orangutan Rehabilitation Centre, the largest sanctuary in the world or offshore head out to the Turtle Islands where environmental projects are underway to help the ancient sea turtles. The heart of Sarawak is its rainforests and the large rivers that feed in and out of it. With a vast network of national parks, it is a great place to explore the jungle, cave systems, wildlife and amazing flora and fauna found in these parts. It is also home to many unique and fascinating tribal cultures, including the infamous headhunters.
OUR FAVOURITE THINGS TO SEE AND DO The Sepilok Orangutan Rehabilitation Centre – Located in Sandakan, this rehabilitation centre was set up in 1964 to rehabilitate orphaned orangutan. Watch the orangutan up close in their natural habitat. A boardwalk leads to a viewing gallery and feeding platform where the orangutan are fed milk and bananas twice a day. While rehabilitation is the main goal here, the creation of the reserve also minimises the impact of deforestation.
Sipadan – If you are a keen diver, this is the place to go. Formed by living corals growing on top of an extinct volcano, this area is now rated by many dive journalists as one of the top diving destinations in the world. It is located in the Celebes Sea off the east coast of Sabah.
Gaya Street Fair – Every Sunday in Kota Kinabalu, Gaya Street is closed off to traffic so traders can set up their stalls. Shop for anything, from batik sarongs, fruits and flowers, arts and crafts, to footwear, antiques and souvenirs. If you like coffee, pick up some local Tenom coffee.
Mulu Caves – This spectacular cave system, deep in Sarawak’s Gunung Mulu National Park near Miri, has over 200 kilometres of cave passages. Over millennia the flow of water has cut deep gorges through the Park’s limestone mountains and within the rock itself, creating a network of vast caves. The main underground attractions of the Mulu Caves include Clearwater Cave, the longest cave in South East Asia, and Deer Cave.
Selingan Island – On the east coast of Sabah, stay overnight at the lodge so you can see turtles come ashore to lay eggs 365 nights of the year. It is one of the most important turtle breeding spots in South East Asia.
SOUTH CHINA SEA
Kabong Kuching Simanggang
Selingan Island (Turtle Island) Sandakan
Tungku Kuamut Danum Valley Tawau Mabul Island
Kapalai Island Sipadan Island
MALAYSIAN BORNEO Kok
KOTA KINABALU Sabah’s main city is Kota Kinabalu. Razed to the ground by the British and occupying Japanese, the city was effectively rebuilt in the late 1940s. Many of Sabah’s main attractions are within an easy day trip from the city, making it ideal for exploring. The city itself is based on the coast, overlooking a cluster of islands in the South China Sea. To the other side it is backdropped by the towering Crocker Mountain Range with Mt. Kinabalu in the far distance.
Shangri-La’s Rasa Ria Resort & Spa
Shangri-La’s Tanjung Aru Resort
Escape out of the city and journey into nature; where the sea meets the rainforest and a warm welcome awaits. Surrounded by acres of untouched natural beauty, Shangri-La’s Rasa Ria Resort & Spa is a stunning sanctuary that makes each moment of your holiday matter. Find yourself being entertained with the best dining in all of Kota Kinabalu, nurtured at their spa and delighted by the unique signature experiences. You’ll be immersed into this enchanting Borneo paradise, creating memories that last a lifetime.
Just 10 minutes from Kota Kinabalu International Airport the resort is set in 25 acres of award-winning gardens along the sweeping bay, with a private beach overlooking the islands of Tunku Abdul Rahman National Park. The contemporary rooms have been recently renovated to provide modern luxury and are situated in two separate wings overlooking the mountain or stunning South China Sea.
Treat the kids to a hands on experience with nature and wildlife as they become a ranger for a few hours.
Mt. Kinabalu and Poring Rainforest Visit the World Heritage-site, Kinabalu Park – a natural wonder that offers a glimpse into the fascinating and often unique world of flora within the park. The jagged granite peaks of Mt. Kinabalu tower above one of the most biologically diverse areas in the world.
Rungus Longhouse and Tip of Borneo 2 days/1 night Experience the simple things in life with a Rungus Native. Stay in a Rungus Longhouse overnight and learn about their fascinating lifestyle by joining in on their daily rituals and enjoying their local food. On day two proceed to the northern tip of Borneo, where the South China Sea meets the Sulu Sea and the inhabitants have retained much of their traditional way of life.
Any trip to Sarawak would not be complete without at least a couple of nights in the capital, Kuching. Built on several low hills Kuching is quite a green city. Its principal attractions lie in the historic buildings, temples, museums and the waterfront promenade. Of note is the Sarawak Museum, renowned for its displays of tribal culture in the region. Take time to stroll along the promenade and enjoy the sights and flavours of the city before heading out to explore Sarawak further.
Riverside Majestic Hotel
Enjoy an early morning or an evening stroll along the Kuching waterfront with a stay at this hotel. Ideally positioned and overlooking Sarawak River, spacious guest rooms and suites offer either city views or river views. Catch up with family and friends back home with the use of complimentary WiFi available in all rooms. The outdoor swimming pool makes for a great retreat after a day out and about.
Located in the heart of Kuching on top of the hill at Jalan Mathies, this 5-star hotel offers stunning views of the city and Sarawak River. Modern and contemporary guest rooms await you with floor to ceiling windows and feature futuristic technologies. Choose from a number of trendy restaurants and bars to dine at after a day out or opt for a spot of pampering at the high end spa. This hotel will not leave you disappointed.
Sarawak Cultural Village
Rainforest and Bidayuh Longhouse
In this authentic re-creation of a traditional village, discover how the tribal groups live and work in Borneo. This real life museum portrays the heritage of major ethnic groups found in Sarawak. Browse around the village then enjoy a cultural performance.
Established to care for orphaned animals, visit Semenggoh Reserve. Be amazed by the antics of the orangutans as they emerge from the jungle canopy. Further inland, visit a Bidayuh Longhouse, home to the Bidayuh ethnic group. *Wildlife sightings cannot be guaranteed.
BORN EO Turtle Island and Sepilok Orangutans 2 days/1 night
Danum Valley Rainforest
Diving at Sipadan
3 days/2 nights
4 days/3 nights
Head to Selingan Turtle Island on this overnight tour and witness the turtles laying their eggs on the beach before heading back to the mainland for a visit to the Sepilok Orangutan Centre where the orphaned orangutans are fed.
Immerse yourself in this lowland tropical rainforest, home to many birds and mammals. It is the only place where the enigmatic Spectacled Flowerpecker has been recorded. Orangutans, gibbons, and other primates may be seen.
Rated by many dive journalists as one of the top destinations for diving in the world, Sipadan was formed by living corals growing on top of an extinct volcanic cone that took thousands of years to develop.
Day 1: Sandakan – Selingan Turtle Island Located 40 kilometres north of Sandakan, the island is an important turtle breeding area. A safe haven for endangered green and hawksbill turtles, this marine park is visited almost every night by turtles coming ashore to lay their eggs. Transfer by boat to Selingan to enjoy an afternoon swim or stroll around the island. After dinner, visit the Exhibition Centre while the park ranger locates turtles coming ashore. If you are lucky, you may get the opportunity to release little turtle hatchlings from the hatchery to the sea.
Day 1: Lahad Datu – Danum Valley Conservation Area Transfer overland to Danum Valley Conservation area, Sabah’s largest protected area of lowland dipterocarp forest, preserved for conservation and research. Trek through trails for an opportunity to observe species of mammals, reptiles, amphibians and birds living in this fascinating world of tropical rainforest. Search for nocturnal animals in an open air Jeep, weather permitting.
Day 1: Tawau Upon arrival at Tawau Airport, transfer by coach to Semporna and then by boat to your chosen dive resort.
Day 2: Sepilok Orangutan Sanctuary Depart for Sandakan to visit one of the world’s largest orangutan sanctuaries. Known as Pongo Pymaeus, this ape shares up to 96.4% of the human genetic makeup. Take a short walk through the lowland dipterocarp forest to the observation platform to watch the orangutans being fed by the rangers. Your arrangements end back at your hotel or the airport.
Day 2: Rainforest Walk across a 300 metre canopy walkway for amazing rainforest views. Trek up Coffin Cliff to visit the ancient burial site, where coffins are wedged along the cliff side. Proceed to the ‘View Point’ for a bird’s eye view of the area. Descend to ‘Jacuzzi Pool’ for a refreshing dip, and enjoy a night walk.
Day 2-3: Diving at Sipadan Borneo falls within the ‘Coral Triangle’, and Sipadan is located at the heart of the IndoPacific basin, bringing more than 500 species of reef building corals, a global epi-centre of marine biodiversity. With more than 3000 species of fish, the whole area is classified as one of the richest ecosystems in the world. Day 4: Transfer back to Tawau Transfer by boat to Semporna and then by land to Tawau Airport where your arrangements now end.
Day 3: Lahad Datu Relax or join more jungle activities until check-out. Your arrangements end at Lahad Datu Airport.
Inclusions: 1 night basic accommodation, 1 breakfast, 2 lunches, 1 dinner, English speaking guide, air conditioned vehicles & boat transfer to the island
Inclusions: 2 nights at Borneo Rainforest Lodge in a standard chalet, 2 breakfasts, 3 lunches, 2 dinners, English speaking guide & air conditioned vehicles
Inclusions: 3 nights accommodation at your chosen dive resort, all meals, return land & boat transfers, 3 boat dives with divemaster, unlimited house reef dives & dive equipment
Best of Kuching
Best of Kota Kinabalu
Best of Sabah
4 days/3 nights
6 days/5 nights
8 days/7 nights
In the state of Sarawak, Kuching lies on the banks of the Sarawak River on the north western part of the island of Borneo. Although it has a slower pace than some other Malaysian cities, there are still markets and restaurants in abundance.
Kota Kinabalu is the largest city in Sabah and the main gateway into the heart of the state. Kinabalu National Park is Malaysia’s first World Heritage-site and its jewel is Mt. Kinabalu.
A fantastic way to cover all of Sabah’s highlights, from the tea plantations and Poring Hot Springs around Kinabalu National Park to the largest river in Sabah hosting a wealth of wildlife.
Day 1: Kuching On arrival at Kuching Airport you will be swept away to discover the charms of this riverine city. Stop by the Tua Pek Kong Chinese Temple, Kuching’s oldest temple. Proceed to Sarawak Museum for a tour of the Ethnology section housed in a colonial building reminiscent of a French château.
Day 1-2: Kota Kinabalu On arrival at Kota Kinabalu airport you will be met and will proceed for a city drive by of major landmarks such as the State and City mosque and the highest building, Tun Mustapha Tower.
Day 1-3: Kota Kinabalu On arrival at Kota Kinabalu airport you will be met and will enjoy some leisure time mingling with the local people at the Handicraft market. Visit the Mountain Garden at the Kinabalu Park and enjoy the cool mountain air as you walk the trails.
Day 2: Batang Ai Embark on an overland journey through countryside dotted with paddy fields, pepper gardens and rubber plantations. Visit Semenggoh Wildlife Centre, to view semiwild orangutans.
Day 3-4: Mt. Kinabalu Summit Climb Transfer to Kinabalu Park Headquarters for climbing registration before proceeding to Timpohon Gate, starting point of the summit trail. Depart mountain hut at 3am for final ascend to Low’s Peak – the summit of Mt. Kinabalu.
Day 4: Kota Kinabalu Trek through the rainforest and witness life in the treetops as you walk along the 100 foot high Canopy Walkway at Poring Hot Springs. Day 5: Kota Kinabalu Island Paradise Sun, sea, sand and in a few minutes, you’ll be enjoying some serious relaxation.
Day 3: Longhouse visit Enjoy traditional dancing, music, and a glass or two of tuak (rice wine) with the longhouse chief.
Day 5: Kota Kinabalu Island Paradise Take a 15 minute boat ride to the Tunku Abdul Rahman Marine Park for a day of some serious relaxation. Swim or snorkel in the blue South China Sea.
Day 4: Kuching Transfer from your hotel to Kuching Airport where your tour arrangements end.
Day 6: Kota Kinabalu Transfer back to your hotel or airport where your arrangements end.
Inclusions: 2 nights in 4-star accommodation, 1 night in a longhouse, 3 breakfasts, 2 lunches, 1 dinner, English speaking guide, air conditioned vehicles & all entrance fees
Inclusions: 5 nights accommodation, 5 breakfasts, English speaking guide, air conditioned vehicles & all entrance fees. Excludes surcharge for Mt. Kinabalu Summit Climb
Inclusions: 7 nights accommodation, 7 breakfasts, 6 lunches & 3 dinners, English speaking guide, air conditioned vehicles & all entrance fees
Day 6: Sandakan – Sepilok Orangutan Centre Visit Sepilok Center for an opportunity to view the Wildmen of Borneo, the Orangutan. Known scientifically as Pongo Pygmaeus, this ape shares up to 96.4% of the human genetic makeup. Day 7-8: Sandakan Explore Sabah’s largest bird’s nest cave in Sabah. Your arrangements end back at your hotel or airport.
C RUI S I N G
DREAM CRUISES From the moment you step onboard Dream Cruises’ luxury vessels, Genting Dream, World Dream and the new Explorer Dream, you’ll be enveloped by authentic culture and heartfelt hospitality. Embark on a journey featuring some of the finest and unexpected experiences from around the world. Dance under the stars, savour international flavours, have fun in the waterslide park, or indulge in some exclusive pampering at Crystal Life spa.
South East Asia Splendour
Wonders of Asia
6 days/5 nights
6 days/5 nights
This cruise delivers four destinations in six days - a real trip of a lifetime. Explore caves, temples, mountains and architectural marvels. Experience South East Asian cultures through the finest flavours in each port of call.
Culture, cuisine, lifestyle or landscape – what floats your boat? You’ll experience it all on this one-of-a-kind Pulau Redang - Koh Samui Bangkok itinerary!
Cruise Highlights: -- ‘Charm’ was surely coined to describe Penang. Ramble through the Georgetown World Heritage-site by trishaw – maybe stop at a historic British fort? -- If you’re a tropical adventure seeker, dive aficianado, watersports enthusiast, food lover or cultural explorer, you won’t be able to resist Phuket’s magnetism -- Langkawi reveals wonders from mangrove forests, limestone caves to coral reefs. Along the way, be enchanted by local legends who created this magical island -- Multiple melting pots are on the boil in Kuala Lumpur, with its futuristic architecture, colonial charm and awe-inspiring mosques
Cruise Highlights: -- Koh Samui is one of Thailand’s most popular islands – for good reason! Here you’ll discover scenic beaches, lush jungles, hidden waterfalls and even an immense mountain-top big Buddha -- Pulau Redang is a renowned for its spectacular sealife, with an astonishing underwater world for both first-time snorkellers and experienced divers -- Bangkok delights with its many faces – from royal palaces and ancient temples, to endless shopping and irresistible cuisine. Immerse yourself in the best Thailand’s capital has to offer
Departures: 26 Jul & 04 Oct 20
Departures: April 20
Inclusions: 5 night cruise on Genting Dream, accommodation, all meals on the cruise (excluding specialty restaurants), onboard entertainment
Inclusions: 5 night cruise on Genting Dream, accommodation, all meals on the cruise (excluding specialty restaurants), onboard entertainment
Price Guide From: $1091 (based on 26 Jul 20 departure)
Price Guide From: $1069 (based on 12 Apr 20 departure)
VIETNAM THAILAND Bangkok
Phuket Koh Samui
The price guide shown is per adult twin share, Interior Cabin, based on dates shown. Specials or surcharges may apply depending on travel date. Prices are inclusive of port charges, taxes & gratuities.
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Please read these booking conditions carefully CONSUMER GUARANTEES ACT The guarantees under the Consumer Guarantees Act 1993 will apply to services supplied by us except where they are acquired, or held out as being acquired for business purposes. 1. OUR SERVICES AND OBLIGATIONS 1.1 House of Travel Ltd ('we' or 'us' as the case may be) supply services consisting of arranging and co-ordinating travel facilities and services, and making bookings and issuing vouchers to be redeemed by suppliers of travel, entertainment, and accommodation facilities or services ('Suppliers'). House of Travel Ltd is part of the House of Travel group. 1.2 We undertake to perform these services with reasonable care and skill. We will not be liable for any loss or damage which results from the act, default or omission of any person other than ourselves, our employees or agents, or any cause independent of human control. This includes (but is not limited to), loss or damage which arises directly or indirectly from any act of God, weather disruptions, dangers incidental to the sea, fire, breakdown in machinery or equipment, acts of Governments or other authorities de jure or de facto, wars whether declared or not, hostilities, civil disturbances, strikes, riots, deaths, pilferage, epidemics, quarantines or medical or customs regulations. 1.3 We are not able to exercise control over services we do not supply directly, therefore we will not be responsible for any loss or damage arising from: - Any booking made directly with a service Supplier by your travel agent, or - Any services which are not directly provided by us and which are additional to those recorded in clause 1.1 above. 1.4 We will endeavour to provide the most suitable travel arrangements to meet the particular requirements you make known to us. However, travel is an individual experience, and your preferences and opinions may vary from our own. For this reason, we cannot take responsibility for your individual satisfaction. 2. SUPPLY OF TRAVEL, ENTERTAINMENT AND ACCOMMODATION SERVICES AND FACILITIES 2.1 When we make bookings with Suppliers, we are acting as a booking agent for such Supplier. 2.2 All travel, entertainment, and accommodation facilities or services are supplied directly to you by the Suppliers. We have no control over the facilities or services themselves, or the manner in which they are provided by the Suppliers. Therefore you should be aware of the following conditions: - We will not be liable for any loss or damage of any kind which may arise from your use or consumption of, or inability to use or consume those facilities or services. - The provision of those facilities or services is subject to the terms and conditions of your contract with each Supplier. - Where for any reason, a Supplier is unable to provide particular facilities or services, then that Supplier may be entitled, under its contract with you, to substitute those services or facilities with comparable or equivalent facilities or services without incurring any liability to you. You should check your contract with each Supplier. - All facilities or services described by us are subject to availability from the Supplier. - We will not be liable or responsible for any loss or damage relating to your baggage, personal possessions, health or welfare, or delays or travel disruptions unless these arise directly from the service we provide to you. 3. BUSINESS PURPOSES
this brochure which are brought to our attention. Prior to completing your booking, you should ask your travel agent whether they are aware of any changes to the published information. You should also make sure that if your travel agent is advised of changes which occur after booking, your travel agent is able to contact you. 4.3 Maps and Photographs: Maps are shown for general information and may not necessarily reflect actual routings, locations or services provided. Photographs may show places in the geographic area which are not included in your booking. Hotel room photographs may not be the actual room occupied. 4.4 Property Information: Descriptions featured in this brochure are drawn from information provided by our Suppliers. Any facilities or services shown are subject to change at any time. Please advise your travel agent if you have any special requirements. 4.5 Room Bedding: Based on existing bedding in the room. Requests for specific bedding arrangements must be made at the time of booking but can not be guaranteed. For example, twin share may consist of single beds or a shared double bed. 4.6 Rental Cars: We cannot guarantee to provide a particular model or colour within the car category. Availability of car categories is subject to confirmation at the time of booking. We reserve the right to substitute different models. If a vehicle is returned prior to the end of the reserved rental period or if the vehicle is picked up later than the reserved date, NO REFUND will be made for unused rental days 5. PRICES 5.1 The prices provided are a guide only based on low season, per adult share twin pricing and are correct at the time of printing. The actual price may differ to that indicated due to currency fluctuations, special events, trade shows or peak periods. Prices for tours are based on per adult per tour for share twin based on low season travel. Prices for hotels are per person per night for share twin in a standard room (except for villas if specified). 5.2 We will guarantee the price of the portion of the booking as processed by us, against currency fluctuation for a period of seven (7) days from the time of confirmation of the booking; note: special conditions apply for cruise bookings. It is the responsibility of your travel agent to advise you of the date of confirmation. If your booking remains unpaid after the seven (7) day guarantee period it will be subject to currency fluctuation, up to the time full payment is received by us. 5.3 Events beyond our control, such as changes to the prices of aviation fuel or changes to the cost of services or facilities may result in the prices charged to you being different from those shown in the brochure. You should check all prices with your travel agent before making reservations, and before ticketing. 5.4 Prices may also be liable to variation between the time of booking and the date of departure due to events beyond our control. Due to unforeseen events we reserve the right to vary the price up to the time of your departure.
To assist you with the selection of your accommodation, we have created our own rating system allowing you to compare each property. Please note that these gradings are to be used as a guide only and may alter throughout the year due to a change of circumstances. Please check with your House of Travel consultant to ensure you get the property that best suits your needs. 7. PAYMENT 7.1 A non-refundable deposit will be required by your travel agent and must be paid at the time of booking. This is in addition to any deposits imposed by Suppliers. 7.2 A communication charge may be made for bookings requested less than 72 hours prior to departure.
4. INFORMATION IN THIS BROCHURE
8.1 If you wish to cancel your booking for any reason, you must advise us in writing through your travel agent as soon as possible.
4.2 Facilities or services may change after the date of printing. We endeavour to keep travel agents informed of any changes to information in
8.3 We strongly recommend that you insure yourself fully against cancellation due to unforeseen circumstances. See Section 10. 9. RESERVATION AMENDMENTS We are happy to incorporate any reasonable amendments you request. An amendment constitutes a change to an existing booking and will attract a $25 fee per amendment prior to final payment and the issuing of the travel documents, and a $50 fee per amendment after travel documents have been issued. These fees are to cover administration and communication costs. You may also be required to pay any Supplier imposed fees. 10. INSURANCE We strongly recommend that you insure yourself fully against cancellation, loss of luggage and personal property, and medical expenses. Your travel agent will be able to provide you with further information. 11. ITEMS NOT COVERED Unless otherwise specified, the cost of airfares, meals, drinks, laundry, insurance, sightseeing, transfers, local taxes, airport departure taxes, Airline imposed insurance levies, passenger service charges and Passport or Visa application fees are not included. 12. VISAS/PASSPORTS For all holidays in this brochure you will require a valid passport. You are responsible for arranging your own passport, visa and health requirements including inoculation. You should check with your travel agent who will be able to provide you with the necessary information. 13. NON-USE OF SERVICES OR FACILITIES If, of your own choice, you decide not to use part or parts of the arranged services or facilities, you will not be entitled to a refund from us (provided we have carried out our service with reasonable skill and care and to your requirements) and you may not be entitled to a refund from any Supplier. 14. HEALTH OR DISABILITY Some Suppliers may reserve the right to refuse to carry or accommodate people who because of a health condition or disability may require services or facilities to be provided in a special manner. You should check this with your travel agent. 15. SERVICE SATISFACTION During your holiday, if you encounter any situation where the service supplied to you does not meet your satisfaction, please take the matter up with the Supplier immediately. Your contract for each service is with the Supplier. If this is not possible immediately, or if you are still dissatisfied, please contact your travel agent. Both we and your travel agent will endeavour to investigate on your behalf and to negotiate with the Supplier to resolve the matter as soon as possible, so that you continue to enjoy your journey.
6. HOUSE OF TRAVEL ACCOMMODATION RATINGS
You agree that where our services are acquired for business purposes, or where you hold yourself out as acquiring our services for business purposes, the Consumer Guarantees Act 1993 will not apply to any supply of goods or services made under these conditions, and we will not be liable or responsible for any loss or damage of any kind to you, including any consequential loss or damage however it may be caused.
4.1 While we attempt to ensure that the contents of this brochure are correct, accurate, and up to date at the time of printing, the contents of this brochure are drawn from information supplied to us by Suppliers. We do not have, and cannot be reasonably expected to have, personal knowledge about all of the facilities or services provided by each Supplier.
by Suppliers and travel agents are beyond our control and you should check with your travel agent regarding what cancellation fees may be applicable.
7.3 Final payment must be made in full before we can release travel documents (including tickets). 8. CANCELLATION
8.2 If you cancel your booking or any part of your booking, we will impose a cancellation fee in respect of each person travelling under that booking. You must also pay all cancellation fees imposed by Suppliers and your travel agent. These cancellation fees are required to offset booking, communication, and administrative charges which have already been incurred by us, Suppliers and your travel agent. Cancellation fees imposed
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ALL OUR HOUSE OF TRAVEL CONSULTANTS LOVE THE OPPORTUNITY TO SIT DOWN WITH YOU AND HELP PLAN YOUR NEXT GREAT HOLIDAY.
We’ll take your ideas then add our own tips and suggestions on how to make your time away very special.
But just as important we’ll help you avoid the various pitfalls when booking flights, tours and accommodation along with lengthy flight connections, sudden cancellations, forgotten visas, lost luggage and missing passports to name a few. It’s what we’ve been doing every single day for the last 30 years now. Making Kiwi holidays even better by working together.
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House of Travel Singapore, Malaysia & Borneo Brochure 2020