Samoa & Vanuatu
Saleaula Sasina Falealupo Tufutafoe
Satuiatua Maota Airstrip Taga
Salelologa Wharf Tafua Peninsula
Faleolo International Airport
Mulifanua Wharf Apolimu-uta Manono-uta
Saleimoa Faleula Faleasiu
Fagali’I Solosolo Airport
Tiavea Samusu Fanuatapu Island Saleilua Lotofaga Lepa Namua Island Tafatafa Matatufu Vavau Lalomanu Nuutele Island Nuulua Island Nuusafee Island
TANNA Front Cover: © Va I Moana Seaside Lodge
Air Vanuatu New Boeing 737-800NG Air Vanuatu passengers experience the Melanesian friendliness and warmth the moment you step on board any of our flights. Our NiVanuatu cabin crew will greet you with the friendliest smiles in the Pacific. We invite you to experience our full service Economy Class: inflight entertainment, meals and bar service ~ a perfect way to start your visit to the Vanuatu Islands.
Our New LED overhead screens will provide you with the most up to date flight timings plus general information on the Islands of Vanuatu. WiFi Entertainment straight to your phone or tablet with over 16 shows and 6 radio programs. We love kids or “Pikinini” as we call them. On board our services to/from Australia and New Zealand we have special meals and entertainment for kids.
Relax as we fly you to the happiest Country in the World, our home Vanuatu. Our new Boeing 737-800 with Sky Interior and Streaming WiFi Entertainment has taken to the skies, so welkam on board. Calm colours combined with the Boeing Sky Interior all provide for a comfortable journey to and from our island Paradise.
Air Vanuatu operates three times a week to/from Auckland to Vanuatu. Flying time between Auckland and Port Vila is approximately 3 hours 15 minutes.
We offer 170 leather seats in a 3 x 3 configuration in economy class and 2 x 2 in business class. Our spacious & private business class cabin has 8 seats, attended by two crew members. Our Business Class passengers enjoy the finest dining in the South West Pacific skies, with our 5 course lunch and dinner service. Keep your wallet in your pocket! Baggage, meals, drinks, QF frequent flyer points and streaming WiFi entertainment is all included in your fare.
While in Vanuatu, take time to explore the outer islands. Air Vanuatu offers an extensive range of domestic flights to 29 airports around many of the outer islands. Head south, from Port Vila to the mighty Yasur volcano on Tanna or go north to the crystal clear blue waters and white sandy beaches of Santo. If you’re in Vanuatu from the months of April to June, you might want to head up to Pentecost for the Nagol or Land Dive. “Your Vanuatu experience starts with us. Discover what matters”
Welcome. At House of Travel, we strive to create the best holiday for you at the best value – that’s our service guarantee. We understand everyone has different travel needs and that’s why we love it when you bring your ideas to us because together, with our experience and local knowledge, we can create the perfect holiday at the perfect time for you. We use the same travel sites you do, like Expedia, and many more that you can’t access. Plus, we have direct relationships with airlines and hotels around the world, which gives us extra buying power. We combine this with our expertise and negotiating skills to deliver some of the best deals and bonuses on offer that you might miss if you booked yourself. So, we promise to truly deliver the best of both worlds and that’s our guarantee. We’ve helped create enriching travel experiences for 1.8 million New Zealanders over the last thirty years. We understand that travel isn’t just about the place you go, it’s where that place takes you.
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Contents General Information
Accommodation Ratings 6 Tips for planning your Samoa & Vanuatu Holiday
Upolu Accommodation © Samoa Tourism
Beach Fale Survival Kit & Beach Fale Accommodation
Port Vila & Surrounds Accommodation Port Vila Sightseeing
Experience Espiritu Santo
© The Havannah Vanuatu
Espiritu Santo Accommodation Espiritu Santo Sightseeing
Tanna Accommodation Tanna Sightseeing
General Information Accommodation Ratings To assist with the selection of your accommodation we have created our own rating system allowing you to compare each property. These are personal ratings offered by our people from their own experience and should therefore be used as a guide only. These ratings may alter throughout the year due to a change of circumstances. Basic accommodation often with shared facilities and based more around an authentic local experience. Properties in this category have a limited range of facilities and services. Standard rooms, clean and comfortable usually with basic furnishings and private en suites. Typically most properties would include a restaurant and bar but have a limited range of other guest facilities and services. Moderate accommodation with a reasonable range of rooms facilities and good level of comfort usually with a wide range of recreational and leisure activities available for guest enjoyment. Superior accommodation offering exceptional level of comfort in rooms with quality furnishings and fixtures. There tends to be greater attention to personalized service and strong focus on quality food and beverages. First Class accommodation, there resorts have a reputation built on quality and exclusivity and offer the very best services with detailed focus on high customer satisfaction and are usually located in prime locations. A half star is noted when the level of service and facilities falls between two grades. Grading accommodation can be quite subjective and generally speaking the standard and services will be in line with the price paid. Please check with your Travel Consultant to ensure you get the accommodation that best fits your needs. Child Policy: Please note bedding configuration varies between properties and in some cases with different room types within a property. Some hotels also offer family bonuses and specials. Your Travel Consultant will help you choose the hotel to best suit you and your family Look out for our "gems" of information scattered throughout our Samoa & Vanuatu brochure.
6 TIPS for your
Samoa & Vanu atu
© Samoa Tourism
Explore by Car
Snorkels and Flippers
To make the most of Samoa, hire a car. Book return airport transfers beforehand and aim to pick up your rental car on the second or third day, this’ll ensure you aren’t driving at night on arrival. Samoa is left-hand drive and roads are well maintained, but be prepared to pay tolls or fees when you venture off the main road and keep an eye out for chickens, pigs, dogs and livestock.
For a memorable Samoan experience, spend at least one night in a traditional beach fale. These thatched abodes are open-sided and fairly rustic in their aesthetics and amenities, but they front the shoreline and provide an idyllic beach base.
Upolu’s Palolo Deep Marine Reserve is one of the safest and most impressive of Samoa’s snorkelling locations. Costing approximately five Tala to enter, and conveniently close to downtown Apia, there are changing facilities, public toilets and a few beach fales providing shade.
Owned by local families; envisage yourself as a guest in someone else’s home, with facilities that can be relatively basic and bathrooms that are usually communal. It's a good idea to take your own snacks, towels and toilet paper.
Swim out 100 metres and you’ll be rewarded with a relatively abrupt drop-off, replete with marine life. To avoid getting grazed by rocks and coral, it’s best to visit Palolo Deep Marine at high tide and if you can, take your own snorkel and flippers. There is much less coral off the island of Savai'i but day trips will take you exactly where you need to be for good snorkelling.
Both Upolu and Savai’i can be explored by car, and with each island boasting scores of white sand beaches, it’s not unusual to find your own secluded cove. Head to the South Coast of Upolu for long stretches of perfectly pristine coastline called Lalomanu. Take plenty of cash as there are few ATMs and if you’re taking your car over to Savai’i, book in advance – ferry spaces are limited.
Be aware it is common for local dogs to visit in the dead of the night. They’re harmless, but if you’ve left food or shoes outside, they will probably run off with them!
© Vanuatu Tourism
© Vanuatu Tourism
Cool off in the Blue Holes
Fishing & Diving
Visit Mount Yasur Vanuatu's Volcano
Fancy swimming in a glistening sea of sapphires? You can in Santo Vanuatu’s largest island.
Like fish? Get amongst it with Vanuatu’s unparalleled fishing and diving opportunities. For the avid fisherman, Vanuatu’s Pacific waters attract a year-round supply of diverse fish species, from blue marlin to black marlin and some of the largest yellowfin and dog tooth tuna you could throw your rod at. Boasting some of the best reef and deep sea fishing in the South Pacific, the most opportune times to visit are March through to November.
For the adrenaline junkies, Mount Yasur is one of the most active volcanoes in the world – and one you can simply walk up to and peer into a magnificently fiery mouth. If you dare. This (very) active volcano resides on the south-east tip of Tanna Island and sits 361 metres high. You can ascend the hot-headed beast in roughly 15 minutes from just below the rim of the crater, but we recommend you do so with a guide.
The Nanda Blue Hole is a naturally forming lake with water the deepest shade of royal blue. Surrounded by lush tropical forest, the dark blue colouring is created from layers of limestone and coral, once you’re in the water’s perfectly clear. There is a rope swing to throw yourself off and a bungalow, bar, boardwalk and small picnic area; not bad for a very reasonable $14 NZD per person, which includes a complimentary cup of coffee, refreshments and cake. A Trip to Nanda Blue Hole is a must for those visiting Santo.
For divers, there are ample reefs, wrecks, caves and swim-throughs. Big Blue is Vanuatu’s only PADI 5-star Instructor Development Dive Resort located on the seawall in Port Vila; they’ll accommodate both beginners and veterans alike. Most dive sites are all within half an hour of Port Vila, while in Santo, there lies the wreck of President Coolidge - a 21,936 ton luxury liner. As the largest most accessible wreck dive in the world, it’s not to be missed.
Expect explosions and regular bouts of ground shaking, but fear not, there’s a daily danger rating ranked between 0 and 4; anything above 2 and the area is closed. Don’t be disheartened, even on days when it’s open, the volcano shudders with shooting debris and a deafening roar. Visit Yasur for a spectacular sunrise, or just after sunset when its mesmerising lava glows in the darkness.
Experience Holidays The beautiful islands of Samoa and Vanuatu have so much on offer. With hidden lakes & lush rainforests in Samoa & divers delights & volcanoes in Vanuatu aligned with a variety of resorts and accommodation ensure that we can tailor your tropical getaway to suit your needs and wants. From off the beaten track packages, island hopping, diving excursions, and volcano exploring, we can create an experience holiday just for you.
Day tripping & Shopping American Samoa American Samoa is one of the most breath-taking treasures of Polynesia with some of the friendliest people you will meet. The largest island is Tutuila with the capital being Pago Pago. As it’s only a 30 minute flight away from Upolu, it’s the perfect chance to add on a spot of shopping and sightseeing to your Samoa holiday. On arrival you will visit various businesses with the opportunity to shop for American and local goods. Stops include gift shops with souvenirs, alcoholic spirits and Samoan arts & crafts as well as fabric outlets, clothing stores, electronics, hard goods stores and the vibrant downtown market. You’ll see many scenic points along the way including Fatu ma Futi beach. Enjoy a refreshing drink, bite to eat and swim at Sadie’s By the Sea Hotel before catching your return flight back to Samoa. Package Inclusions: 3 night’s accommodation in a Deluxe Room including full buffet breakfast daily & WiFi at Tanoa Tusitala Hotel, return airfares on Polynesian Airlines from Fagalei’I Airport Samoa to Pago Pago Airport American Samoa, return airport transfers, 3 hour sightseeing and shopping tour, lunch at Sadies By the Sea Hotel. Note: Minimum 2 people to operate tour.
Price Guide From: $889
Get off the Beaten Track in Samoa Lake Lanoto’o Adventure & Mountain to Mangroves Samoa is home to many hidden treasures just waiting to be explored. Venture off the beaten track to Lake Lanoto’o, a secret site that the normal tourist doesn’t know about. Part of the Lake Lanoto’o National Park, it’s a beautiful volcanic crater lake positioned amongst stunning tropical rainforest. Be sure to pack good footwear as the 4 hour hike is wet & slippery, but don’t worry you get to wash off at the Papase’ea sliding rocks after. Finish the day by partaking in the preparation of an Umu feast. Journey an ancient, concealed mountain trail. Trek 10 kilometres across the volcanic spine of Upolu’s mountain range as you make your descent towards the south coast. Experience rainforest, giant ferns, lofty grazing country and remote plantations. Kayak 1.5 kilometres through mangroves before enjoying a refreshing swim at Safata Bay. Package Inclusions: 5 nights accommodation in a Deluxe Room including full buffet breakfast daily & WiFi at Tanoa Tusitala Hotel, hotel pick up and drop off for tours, Lake Lanoto’o day tour including lunch, fees, guide, Samoan Umu, Mountain to Mangroves day tour including fruit, water, lunch, fees, guide & kayaks. Note: Minimum 4-6 people to operate tour. Price Guide From: $1019
The price guide shown is per adult for twin share based on low season travel. Specials or surcharges may apply depending on travel date.
© The Havannah Vanuatu; David Kirkland
Bucket List Mt Yasur Volcano Safari A visit to Mt Yasur has to be on the top of your to do list when visiting Vanuatu. It is the most iconic landmark on the island of Tanna, after all there aren’t many places in the world where you can stand on the rim of a live volcano and witness up close and personal the fiery display of shooting lava bombs and volcanic ash clouds. The Tanna Volcano Safari will take you through the Middle Bush area, past wild horses on the White Grass plains, coffee plantations and highland villages before reaching the foot of Mt Yasur. A further 15 minute walk will place you at the craters edge. You’ll arrive at the volcano while it is still light so you can experience the sun setting, then after sunset enjoy the show at night as the molten lava lights up the sky. Feel the earth rumble beneath your feet & be impressed by the power of nature, this is one experience you won’t soon forget. Package Inclusions: 3 nights accommodation in an Ocean View Bure with tropical breakfast daily, return airport transfers, daily guided snorkelling tour to Turtle Reef and late check out at White Grass Ocean Resort & Spa, Tanna Volcano Safari Tour, Louniel Surf Beach & Waterfall Safari Tour, Black Magic and Kava Tasting Tour Price Guide From: $999
Soft Adventure Diving in Espiritu Santo Vanuatu and the outer islands in particular offer incredible diving and the Santo region is a favourite for divers the world over. Widely varied and catering to all levels of skill and interest, the dive sites around Santo have it all. Experience the thrill of the SS President Coolidge which now rests between 20 and 60 metres and offers the world’s largest accessible wreck dive to anyone from novice to experts. You’ll see all sorts of WWII artefacts including tanks, jeeps and old guns. The dive masters at Bokissa Private Island Resort have been exploring the wreck for many years and can show you all the best sites. Other must dives are Million Dollar Point, and Bokissa also has exclusive access to the SS M.V Henry Bonneaud.
© Vanuatu Tourism; David Kirkland
Ask us about a night dive of the Coolidge – we highly recommend it. Package Inclusions: 3 nights accommodation in a Beachfront Faré including continental breakfast, lunch & dinner & free use of snorkel gear & kayaks at Bokissa Private Island Resort, return airport transfers, Boat Dive: Double (2 tank) dive with weights, tanks, air fills and guide. Price Guide From: $1075
The price guide shown is per adult for twin share based on low season travel. Specials or surcharges may apply depending on travel date.
A small wonder that famous Scottish writer Robert Louis Stevenson chose to spend
1 hour ahead of New Zealand
Current is 230V, 50HZ Plug is a 3 point rectangle-pin adaptor
Samoa has two official languages English and Samoan
ANZ and Westpac are available. Both have ATMs in Apia
Hospitals are located in Upolu and Savai’i
If you’re travelling on a NZ Passport, a Visa is not required but you are required to have proof of return or onward ticket. If you intend on staying longer than 60 days a visa will be required
the last few years of his life in Samoa: with its lush rainforest blanketing volcanic peaks, its sparkling white beaches, stunning waterfalls and warm, welcoming locals, this destination truly is a visitor’s Treasure Island. Actually, to be strictly accurate, Samoa is not one but 10 islands, two large ones and eight islets, each offering amazingly distinct environments for visitors to explore. This Pacific paradise has avoided the negative impacts of rampant tourism that have tarnished some destinations. Samoa remains unspoilt and there are endless kilometres of deserted beaches, enough to ensure you can find your own private tropical heaven. And just as the countryside and beaches have remained largely untouched by time, the same is true of the Samoan way of life. The country boasts a Pacific culture stretching back 3000 years and it’s based around a traditional life centred on the family and respect for elders. Communities are headed by chiefs, known as matai, and Samoans are predominantly Christians – there are more churches here than in the whole of Rome. Tradition also extends to the accommodation on offer in Samoa. No visit here is complete without spending at least one night in an open-sided, thatched beachfront fale, lulled to sleep by waves lapping the shore and fanned by soft tropical breezes. We spent time finding a great selection to offer you: they’re cheap, they’re gorgeous and for anyone with a sense of adventure, they’re a must. If you’re splashing out, there are, of course, deluxe resorts available where you can unwind in luxury. Or if you prefer, there’s a complete range of accommodation in between. Whatever type of lodging, and however you decide to spend your time in these islands, it’s possible that you’ll leave them with more than just a tan and happy memories. The relaxed, traditional way of life here may change your personal priorities forever. Samoa… serene, spectacular and super special
Experience Samoa Our favourite things to see and do Paddles Restaurant, Apia – Paddles is a wellestablished restaurant in the main township of Apia. The menu includes a display of both Samoan and Italian cuisine to tantalise the taste buds. A relaxing time is guaranteed with good company, great food and excellent service. Open for lunch and dinner.
© Samoa Tourism
Palolo Deep Marine Reserve – An excellent snorkelling, diving and swimming spot just a five minute stroll from downtown Apia. There’s a stretch of shallow reef full of coloured coral and many species of tropical fish. Best visited at high tide, there are changing rooms here and snorkel and mask hire available.
Robert Louis Stevenson Museum – Set in the Scottish author’s beautifully restored former residence, Villa Vailima which features many of his belongings, musical instruments and family photos. If you’ve got the energy, take the 30-45 minute walk to his tomb at the top of Mount Vaea.
© Samoa Tourism
East Coast – For an amazing stretch of white sand beach you’ll be hard pushed to see any better than Lalomanu. It’s a perfect place to swim and relax. Then, when you’ve worked up an appetite, head to Taufua Beach Fales for a hearty lunch and to get to know the locals.
Afu Aau Waterfalls, Savai'i – This spectacular waterfall
© Samoa Tourism
in South-eastern Savai’i, plunges from the rainforest deep into a fresh-water swimming pool. Access is on a dirt road which is maintained by the local village. Entrance fees are collected at the Samoan fale about 650 metres from the main road.
Alofaaga Blowholes, Savai'i – These impressive blowholes in the village of Taga on the south west coast can provide you with hours of fun! They pump the ocean swell through the side of a cliff, into a cavity and propel a roaring jet of water hundreds of feet into the air - the sheer power is absolutely unbelievable.
Apia A p Observatory
Palolo Deep Marine Reserve
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© Samoa Tourism
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© PeninaJoy Photography
Return to Paradise Resort & Spa
The name says it all! The resort has a dream-like setting by a famous beach and coral lagoon – a location chosen many years ago for a romantic film starring the legendary Gary Cooper. The resort was planned to blend into the area’s natural beauty and provide top standards of accommodation and service. Rooms feature hand-carved poles and mouldings, hand-smoothed marble tiles and luxurious silks. Each has a private balcony, deck or verandah, angled to catch every one of those stunning South Seas sunsets. The resort was selected for MasterChef 2014 and the main restaurant, Paradise Kitchen has international chefs and has won the 2016 Prime Ministers cup award for culinary excellence – best new dish. The “Gary Cooper Lounge” is a fully air-conditioned meeting/board/function room. Two of the three bars also serve food and there is a wide range of leisurely activities to enjoy including snorkelling, weekly cultural evenings, a traditional village walk, and star gazing – just to name a few. There is also an 18-hole golf course 30 minutes away, picturesque villages and caves to explore. Apia is 40 lazy minutes away, while the airport is 20 minutes. The area around Return to Paradise is home to some of Samoa’s most ancient banyan trees; you’ll see them towering above the rainforest canopy. There are mineral pools, masses of lush gardens, and a lagoon teeming with colourful reef fish. The sands are silvery, the water is warm, and the service is superb; yes, this resort wants its guests to experience true tropical heaven. And the name of that romantic old Gary Cooper film? ‘Return to Paradise’, of course.
Ocean Breeze Room
There are a multitude of activities at this resort, but one thing not to miss is the guided snorkelling tour to see the colourful giant clams
Saletoga Sands Resort & Spa
A gorgeous slice of Samoan paradise, this Kiwi owned resort will be sure to meet your expectations. It offers exceptional value accommodation, located on the South Coast of Upolu, just steps away from a beautiful golden sandy beach and warm tropical waters. It features a variety of accommodation types from hotel rooms, traditional style bungalows, luxury villas including absolute beachfront and stand alone family options with a separate bedroom for the children, you’ll find something for all tastes and budgets. The villas themselves reflect Samoa’s outdoor lifestyle with the focus on supercomfortable, secluded beach living. Each has a hand-made thatched roof and a well-furnished verandah. Bathrooms are really special, opening on to private internal courtyards, with the option of indoor or outdoor showering. Saletoga Sands Resort & Spa is in prime location for access to some of Samoa’s most beautiful natural attractions. Car hire is available on-site for your convenience. Get active and explore; To Sua Trench, Sopoaga Water Falls, Piula Cave Pool just to name a few or the resort has operated tours available as well. Relax on-site with the lagoon style swimming pool including swim up pool bar, two restaurants with buffet themes three nights a week, four bars, inflatable waterpark, gym & spa, you can do as little or as much as you like. This resort is ideal for a family holiday, group stay, reunion, conference, wedding celebration or even a romantic getaway. Its beachfront setting, tropical garden surroundings award-winning service, and views across a wide blue lagoon all make it picture perfect.
The popular Fiafia night is a must-do! Sample Samoan delicacies and enjoy the spectacular fire dance and cultural performance
Upolu Accommodation 3
Taumeasina Island Resort
Located just 45 minutes from the Faleolo International Airport and connected to the mainland of Upolu by a 90 metre causeway, Taumeasina offers easy access to sightseeing, shopping and entertainment yet allows you to relax and retreat on your own tropical island paradise while enjoying breath-taking views of the Pacific Ocean. Choose from the beautifully appointed Ocean View Hotel Rooms or fully self-contained spacious Two and Three bedroom Waterfront Villas – ideal for families or friends travelling together. Whilst staying at the resort your choices are endless; enjoy great dining from a mouth-watering selection of menu options, superb service and first class facilities. You’ll enjoy a full buffet breakfast daily and complimentary 1GB of WiFi per user per day. There is a great range of activities including cascading swimming pools, tennis court, fitness centre, snorkelling, kayaking, catamarans, a childrens' playground and weekly cultural shows. Alternatively, retreat to Fofo Spa & Sauna and indulge in a selection of relaxing treatments using local and international beauty products, or sit back and soak up the white sandy beaches.
Deluxe Ocean View Hotel Room
Seabreeze Resort You’ll arrive as a guest and feel like part of the family by the time you leave this resort, as Chris, Wendy and the extended team work hard to add so much to the whole Seabreeze experience; ensuring a memorable holiday. This boutique Polynesian inspired beachfront resort on the south eastern coast of Upolu ticks all the right boxes if you’re looking for the ultimate in romance, rest and relaxation. The eleven villas, catering exclusively for adults, are air-conditioned, each has pristine ocean, lagoon and pool views and features your own thatched pavilion or courtyard; ideal for serious relaxation. The best thing, they offer a complimentary á la carte mini bar (replenished daily with items consumed)
At days end the award-winning Waterfront Restaurant and Bar situated over the water is the place to enjoy a cocktail while taking in the amazing views. For that special occasion stay in the Honeymoon Pointhouse situated on the clifftop. You'll have uninterrupted seaviews and ultimate privacy
Ocean View Villa
Upolu Accommodation Sheraton Samoa Aggie Grey’s Hotel & Bungalows
Sheraton Samoa Aggie Grey’s Hotel & Bungalows is located on Main Beach Road right on the waterfront in the heart of Apia. It is one of the most famous hotels in the South Pacific and has been around since 1933. The hotel has just undergone a complete refurbishment. This has transformed it from faded glory to absolutely outstanding. All historic features have been restored, excellent new amenities added, and Aggie’s original grand atmosphere is now wholly re-established. Sheraton Samoa Aggie Grey’s Hotel & Bungalows offers total comfort from guest rooms to bungalows and suites, with everything you need to feel right at home. This hotel is top of the class and perfect for anyone wanting luxury coupled with the romance of a golden, bygone age.
Sheraton Samoa Beach Resort
If you want to be wowed by world-class luxury and stunning design features, this is the place for you. Built in a long, curving arc to echo the shape of its beach, it offers privacy and peace within very easy reach of the international airport. Complimentary activities and amenities include tennis, a range of selected non-motorised water sports (excludes stand up paddle boards and hobie cats which are available at a price) and the hotel’s swimming pool is a stunner. There’s an excellent restaurant in the main hotel building, a super-stylish lobby bar, poolside bar, fitness centre and luxurious day spa providing a wide selection of restorative treatments. And a plus for parents is the complimentary kids’ club which offers some serious fun, ranging from crab racing and umu making to culture. The little ones won’t want to be anywhere else! Apia is around 45 minutes away, and you might also want to island hop during your stay, ferries leave from nearby Mulifanua wharf.
Deluxe Ocean View Room
Aga Reef Resort
If you’re looking for a secluded unspoilt hideaway somewhere in the Pacific this little gem is sure to impress. Nestled between a glorious tropical backdrop and shimmering ocean, this resort is a stylish mix of private Waterfront Villas and comfortable hotel rooms offering contemporary décor and amenities and all airconditioned with your comfort in mind. The Ocean View Hotel Rooms interconnect and are especially good for families while the larger standalone Waterfront Villas are perfect for a romantic getaway. If luxury is what you’re after then the exclusive VIP Villa with its very own private plunge pool on the deck is sure to appeal! Whatever the style of accommodation, you’re sure to find the right fit for you or the family. Stunning Lalomanu Beach, is only a 5 minute drive away and the popular swimming spot, To Sua Trench 12 minutes away. Enjoy alfresco dining at Tualupetu Restaurant, with spectacular ocean views it provides the perfect setting.
Sinalei Reef Resort & Spa
The marvellous thing about Sinalei is that it offers much more than superb service, fantastic food and great accommodation. The staff have retained everything that is good about the real spirit of the Samoan people and their culture, and Kiwis who have experienced the warmth of a Sinalei welcome return every year for more. The resort and spa comprises just 29 villas which are scattered thoughtfully across 33 acres of proudly maintained lush seaside gardens. Whether you choose a Garden View Villa or a villa with a view of the gorgeous turqoise lagoon, the simple elegance and Samoan flair which has gone into the design of each villa will leave you feeling relaxed and truly inspired. One thing’s for sure is this is a South Pacific favourite – whether you’re here for a getaway, a romantic escape or just some downtime, you’ll be sad to leave and wishing you stayed longer.
Coconuts Beach Club Resort & Spa There’s no forgetting you’re staying in Samoa at this Samoan inspired resort that embodies all that is wonderful about the culture of the destination. The décor has a more traditional Samoan feel to it which makes it unique and its south coast location is second to none, boasting amazing sunrise and sunset views. There are a variety of accommodation options on offer ranging from the popular Coco and Treehouse Suites and the One and Two Bedroom Beach Fales just steps from the water’s edge to the Royal Beach Villas that are popular with family groups. The Overwater Fales are a recent addition to the property and are a great option for honeymooners or couples looking for a bit of luxury.
Coconut’s offer free snorkel gear, kayaks and stand up paddle boards, so get exploring! We recommend kayaking into the neighbouring mangrove estuary for a peaceful natural excursion. Another bonus that makes this resort special is they include a mini bar (local beer, wine, bottled water, soda) restocked daily for your pleasure – Enjoy!
Upolu Accommodation Amanaki Hotel
This family-run hotel is ideal for a holiday that won’t break the bank. It is centrally located and a great option for those that want to be near the hustle and bustle of Apia Township. The accommodation is simple but comfortable, stylish, spacious and air conditioned, each with a balcony. The rooms on the first and second level have the added bonus of ocean views from the balcony. There’s an inviting swimming pool, and the seafood at Amanaki’s restaurant is an attraction in its own right, caught by the hotel’s own fishing boats and famously fresh. There’s plenty of other good food on offer too, including top-class vegetarian fare and also traditional Samoan dishes. Arguably some of the best food and drinks on offer and at very reasonable prices. Wireless high-speed internet is available and central Apia is an easy walk away.
Try the Poke (raw fish) at the restaurant – ask for it to be spiced with hot Samoan chillies, delicious!
Le Vasa Resort
Choose Le Vasa and create everlasting magical memories at this Polynesian style oceanfront resort, near Faleolo International airport. The oceanfront bungalows and villas are nestled in lush tropical gardens and feature unique classic Samoan architecture which blends in the artistic vibrant ocean-inspired décor. Although this hidden paradise oozes romance, children are also welcome all year round so it’s a great option for families travelling together as well. Friendly staff welcome you to unwind at the resort as you watch the sunset and enjoy the spectacular backdrop of ocean and island views. Le Vasa has a full bar and ocean view dining with delicious cuisine and offers cultural experiences, tours, fishing charters and water activities, you’ll be spoilt for choice. Why not indulge in a relaxing Samoan massage and rejuvenate the body and mind.
Sunset Oceanfront Villa
Tanoa Tusitala Hotel
Accommodation in Apia doesn’t get better than this. Just a hop, skip and jump away from the waterfront and a short stroll from colourful downtown Apia, the location is ideal from which to explore the delights of Samoa. With buffet breakfast included and so many restaurants within walking distance – your hardest decision of the day may be where to dine. Tanoa is a popular choice for the business traveller as it’s so close to the central business district. We also recommend it as a good combo option if your itinerary involves heading to the outer island of Savai’i. That way you can experience both the hustle and bustle of city life as well as get that beach fix. If you want to venture further afield to explore we suggest taking a short five minute taxi ride to Palolo Deep to enjoy fabulous snorkelling. The Wednesday night Fiafia (local feast and cultural show) is also worth sampling.
© Samoa Tourism; David Kirkland
Aleipata Districts & To Sua Trench, Upolu
© Samoa Tourism
This scenic tour along the north east of Upolu provides a panorama of views including the impressive Falefa Falls. Along the way you will pass through lush green forests, waterfalls, plantations and traditional Samoan villages. En route, stop for a swim at the To Sua Trench.
Manono Island Full Day tour, Upolu Enjoy true Samoan village life! Upon reaching Manono Island your Samoan host family welcomes you to their home where you’ll learn about their culture, etiquette and customs. Walk through the traditional villages – stopping at one of the beaches for a light lunch, swim or a bit of relaxation before taking the scenic boat ride back to the mainland.
Fugalei Market & Papase’ea Sliding Rock Tour, Upolu
© Samoa Tourism
Falefa Falls & Piula Cave Pools, Upolu Visit Falefa Falls with its 10 metre drop into the ocean, and tranquil fresh water Piula Cave Pool which runs beneath the oldest Methodist church. Ideal for alternative swims between fresh and salt water. Opportunity for photo stops at villages.
Better taken in the afternoon, © Samoa Tourism this tour gives you the chance to meet the locals at the colourful food and handicraft market. Be sure to stock up on fresh fruit like pawpaw or a ladyfinger bananas to snack on during your day. The tour then takes the scenic route to Vaimoso-uta before delivering you to Papase’ea for a swim and slide.
Northern Tour of Savai'i Southern Tour of Savai'i This tour covers the South Coast of Savai'i. It starts off with a visit to fresh produce market before heading off through coastal villages and lush rainforest areas. Stops are made at various attractions. Highlights include Alofaaga blowholes - spectacular in sight and force followed by a swim at Afu Aau waterfalls.
This tour covers the North Coast and begins at the colourful Salelologa markets before a brief stop at Sapapali'i Village - where the first missionaries arrived in Samoa in the early 1800s. You'll then head northwards through delightful coastal villages and stop off at various natural attractions and areas of historical significance.
© Tanu Beach Fales
For a taste of the true Samoa you must visit Savai’i, Samoa’s largest island. It's like travelling back in time to the way Samoa was many years ago and is the cultural experience you have yearned for. With a population of 42,000 Savai’i is the third largest Polynesian island after Tahiti and is well known for its gentle traditional way of life, pristine scenery and archaeological sites. Here you can live like a local while at the same time savouring the island’s stunning natural attractions. Get high on a rainforest canopy boardwalk or if you’re a keen diver, take the opportunity to go scuba diving. Samoa boasts more than 200 types of coral so what better way to spend your time than swimming lazily through the delightfully turquoise waters. Savai’i is an island of incredible contrasts – follow the lava tube trail, or blow away the cobwebs by taking an invigorating hike around the easily accessible volcanic crater on the Tafua Peninsula. Cool off afterwards by relaxing in the shade of a palm tree on a nearby white sand beach.
Sasina Falealupo Tufutafoe
Satuiatua Maota Airstrip Taga
Passenger and Vehicle Ferry
Salelologa Wharf Tafua Peninsula Apolima Island
Getting to Savai’i is easy, just a 90 minute ferry ride from Mulifanua Wharf in Upolu. A well paved road encircles the island making it very easy to explore, just jump in your rental car and go!
Va I Moana Seaside Lodge
Some of Samoa's best ocean fishing begins here, but you don't need to be a fisherman to enjoy this little gem nestled on the coastline, fronting some of Samoa's most pristine and turquoise waters. Swim, snorkel, dive from the pontoons, paddle a kayak in the bay, or simply relax on the beach - it's all here for you to enjoy with true Samoan hospitality. Your accommodation will be in air-conditioned fales or rooms with en suite bathrooms, overlooking the stunning blue bay. Enjoy!
Savai’i Lagoon Resort
It’s not hard to feel the beach is exclusively yours at this small, ten bungalow, beachfront resort. Whether you fill your days with swimming, snorkelling or kayaking in the sheltered lagoon, exploring the island, taking a cruise on the glass bottom boat or simply laying back on your sun lounger, you‘ll be rejuvenated and relaxed here. With every bungalow having cooking facilities, you can choose to stay in or dine out at our beach restaurant after enjoying a pina colada or ice cold vailima at the bar whilst watching the sunset.
Stevenson’s at Manase Located on the white sand beach of Manase, Stevensons has a range of accommodation styles, from the open sided beach fales (with your own en suite), to air conditioned suites and villas just steps away from the waters edge - you are sure to find the right fit. There is good snorkelling directly in front of the resort, the lagoon is ideal for safe swimming and kayaking, and you’ll enjoy the recently completed infinity pool.
Le Lagoto Resort & Spa
In Samoan, ‘Lagoto’ means sunset, and sunsets don’t get any better than the ones you will experience here. Whether you’re a newcomer or a regular visitor to Samoa, the friendly staff are always on hand to give advice on things to do and see in order to get the most out of your stay. Alternatively, you may choose to just relax around the pool and enjoy a perfectly blended cocktail or some great food from the restaurant. Dive sites the wreck, Juno and the Coral Gardens are just out from this resort
“Lalei o Amoa” are ancient words used by Samoan chiefs to depict the sheer beauty of Amoa District in Savaii. Aptly named, Amoa Resort stands across the road from one of Samoa’s most breath-taking turquoise lagoons. Formerly Siufaga Beach Resort, Amoa Resort reopened in 2015 after extensive renovations to its lobby and restaurant areas. Set in lush tropical gardens the property offers 11 contemporary Polynesian Deluxe Bungalows and Poolside Villas. Features of the rooms include air conditioning, mini fridge, tea & coffee making facilities and large patio with views to the pool, gardens or restaurant. All rooms are located around a gorgeous swimming pool with swim up pool bar. Try delicious Pacific cuisine from the resorts open air restaurant. The menu features delicious local Samoan flavours. Enjoy the new Lagoon Deck which boasts spectacular views over the pristine lagoon morning and night. Exploring the island is easy, highlights include Afu Aau Waterfall & Taga Blow Holes both an easy drive away from the resort. Deluxe Bungalow
Beach Fales A beach fale experience is for the adventurous, who are happy just to pack a lavalava and a toothbrush. After all, you won’t need much more. Exchange the usual hotel experience for the more modest facilities of a traditional opensided fale (with pull down blinds for added privacy). Share a bowl of kava with hospitable locals and get amongst their everyday life. If you break into a sweat with the absence of airconditioning make the most of the clear crisp waters within steps of your fale.
© Samoa Tourism & Kirkland Photos
Your Beach Fale Survival Kit ••
Respect your hosts as you are essentially a guest in their home.
As you are totally responsible for your belongings, including your passport, you’ll need to take a lockable bag or padlock.
Take a torch as there may not be a reading lamp and it will be handy to guide you to the communal bathroom in the darkness of night.
Take your own towel for showering and to use at the beach.
Bring your shoes into your fale at night so local dogs don’t run off with them!
Take a basic supply of bottled water, beer and snacks as your hosts may run out of these.
If you have food or medical issues, let your hosts know before you arrive.
Pack a toilet roll – after all you don’t want to be caught in the middle of the night! Hand sanitizer is also good to have handy.
With any food supplies keep them well sealed away from any unwanted four-legged visitors at night.
While it’s great to be lulled to sleep by the gentle lapping of waves, earplugs are a must just in case you’re unlucky with barking dogs, crowing roosters or partying guests.
A lavalava (Samoan sarong) is handy to have close by – they not only look good but are cool, handy for lying on the beach and when wrapped, provide instant modesty.
Remember above all, pack your sense of adventure and enjoy legendary Samoan hospitality.
Taufua Beach Fales, Upolu
Litia Sini Beach Fales, Upolu
Tanu Beach Fales, Savai’i
Postcard perfect location on stunning Lalomanu Beach where you’ll enjoy legendary hospitality in a welcoming and relaxed atmosphere. From traditional open-sided fales and private closed fales on a beach to the private oceanview lodge rooms on a clifftop location – there’ll be one for you. The beachfront restaurant where hearty meals are served in family style allows you to share experiences with other guests. To get the most out of your holiday, your hosts, the Taufua family are always on hand to give advice.
Considered by many to be the most beautiful beach in Samoa on Upolu’s south eastern coast, Lalolmanu Beach is home to Litia Sini Beach Fales. The fales, all dotted along the beach, are just steps back from the lagoon that offers all day, every day swimming and great snorkelling – or simply relax with a good book on the gorgeous white sand. This is the perfect place for a relaxing beach holiday with plenty of opportunities for you to engage in village activities nearby.
Live the life of a local and become part of the high chief’s family from the time you arrive at Tanu Beach, where the emphasis is on true Samoan hospitality. Experience the simple pleasures of life and enjoy one of Savai’i’s most pristine beaches. Your accommodation is in a traditional style Samoan fale with no walls (just pull down blinds for added privacy) and you will be armed only with a mattress, sheet, pillows and mozzie net to keep unwanted visitors at bay. Life doesn’t get more liberating than this!
Variety, vibrancy, volcanoes − these words are synonymous with Vanuatu. This
3 hours behind New Zealand (2 hours with daylight saving)
Current is 220V, 50HZ Plug is a 3 point rectangle-pin Adaptor
Vanuatu has three official languages: English, French & Bislama
ANZ Bank in Port Vila and Luganville, Santo. ATMs are located around the country
Hospitals are located in Port Vila and Luganville, Santo
If you’re travelling on a NZ Passport, a Visa is not required but needs to be valid for 6 months from the date of entry. If you intend on staying longer than 30 days a visa will be required
necklace of lush islands in the South Pacific is a potpourri of cultures offering travellers a captivating and divergent choice of experiences, from fine dining to adventure tourism. Born in 1980 from the rather unwieldy British-French New Hebrides condominium, modern Vanuatu is now a pulsating destination that has embraced the best features lingering from its colonial past and melded them with the Melanesian characteristics of outstanding friendliness and hospitality to make it a unique destination. Vanuatu surely leads the cuisine stakes of any island nation – and it’s steaks of the Santo beef variety that help the nation lead the pack. Vanuatu’s rich volcanic soil and year-round rain have helped give the country’s beef a worldwide reputation for quality. Likewise, the coffee grown on the island of Tanna has gained distinction around the globe. Where better to sample these culinary delights than in a French restaurant in the cosmopolitan capital, Port Vila. Or join in one of the Melanesian feasts organised by the major resorts. While relaxation and fine dining are a prerequisite of most island holidays, a visit to Vanuatu certainly does not have to be sedentary. There are a myriad of reasons for leaving your sunlounger and working up a fresh appetite. Vanuatu boasts some of the best diving sites in the world, with opportunities to explore both pristine coral reefs and wartime wrecks, making this destination a magnet for both scuba divers and snorkellers. And if you want to keep your feet dry but still hanker for excitement, Vanuatu has some of the world’s most active and exciting volcanoes, many of them easily accessible to visitors.
Experience Vanuatu Our favourite things to see and do Dine Out – There’s no shortage of great restaurants in Port Vila. The Santo Beef is simply amazing as are the Coconut Crabs!
Mele Cascades Waterfalls – This is one of Efate’s most popular attractions but if you want to get up close and personal book an abseil down the falls.
Lotus Spa – Indulge in a soothing and revitalising massage at Lotus Day Spa, which offers many wonderful treatments.
Markets – Visit the local market in downtown Port Vila and sample the local fruits or buy a few handcrafts to take home as souvenirs.
Village Tour – Learn about the ‘locals’ way of life with a village tour and enjoy custom dancing, storytelling, music and much more!
Pele Island – Escape to stunning Pele Island for the day and enjoy some excellent snorkelling, swimming, a village tour and a sumptuous barbecue lunch.
Eton Beach and Crystal Blue Lagoon – Pack a picnic and head out by car or local bus for a day of perfect blue water and white sands. The lagoon is around 30 minutes from Port Vila, and Eton Beach a little further. Small entry fee payable at each.
© Vanuatu Tourism
Underwater post Office – It’s the only one in the world, created and run by Vanuatu Post. Send a postcard home from three metres down in the waters off Hideaway Island. If you can snorkel, you can do it – but help is on hand if you need it.
Francesca’s Beach Club Bar Restaurant – Located on Havannah Harbour the views are to die for and the food is even better. Enjoy delicious authentic Italian food and live music every Sunday afternoon. © Vanuatu Tourism; David Kirkland 19
Pele Island Moso Island
Epule River Mele Cascade Waterfalls 18
Mele Bay 12 16 4
River Ewor 11
Rentapao River 9
© Vanuatu Tourism; David Kirkland
Erueti Lep 19
Port Vila & Surrounds Accommodation
Ramada Resort Port Vila
Experience Vanuatu’s newest luxury – the four-star Ramada Resort Port Vila. Located absolute beachfront and nestled on the cliffs of Erakor Lagoon, just 15 minutes from downtown Port Vila. It caters to couples looking for a quality getaway, families, conference groups and retreats. The premier resort offers 80 self-contained apartments with modern amenities, quality bathrooms, spacious lounge areas, the convenience of a kitchen and large balcony’s from which to enjoy unobstructed panoramic views over the lagoon. The Two Bedrooms and interconnecting rooms are a fantastic option for families or couples travelling together and the supermarket is just a 5 minute walk away, ideal for picking up holiday supplies.
Ramada has a range of resort facilities available to ensure you get the most out of your stay. Go snorkelling, stand up paddle boarding or kayaking around Erakor Lagoon, pamper yourself with a Spa treatment at Kesorn Spa, or spend your days swimming in the large lagoon style pool where you can make the most of happy hour at the swim up bar not once but twice a day from 12-1pm and then 5-7pm! The Akiriki Restaurant offers an extensive menu including a blend of flavours influenced from Melanesia and Polynesia with a French flair. Try the Vanuatu eye fillet, it’s a popular choice and comes highly recommended. The Sports Bar is a great place to laze away the balmy afternoon. With a large screen TV showing games from all around the world – it’s a prime spot to unwind with a Tusker beer while mixing with the other guests. Ramada Resort Port Vila is the natural choice of resort when you desire high quality rooms and facilities, a tropical chill atmosphere and easy access to everything Port Vila has to offer.
Port Vila & Surrounds Accommodation
Warwick Le Lagon – Vanuatu
The award-winning Warwick Le Lagon - Vanuatu is positioned in a true tropical setting at the cobalt blue waters edge of Erakor Lagoon. The resort offers a true island escape for fun-filled family holidays or romantic getaways. A wide range of activities and water sports is available to keep the whole family occupied throughout your stay. Paradise doesn’t simply serve as the backdrop; it permeates every aspect of Warwick Le Lagon - Vanuatu. The soothing touch at Oasis Spa, the local and international flavours at Wild Ginger Restaurant & Bar, the private sanctuaries of the Luxury Villa Collection resting on the shores of the lagoon are highlights spread throughout the resort – all designed to create the most comfortable accommodations and memorable experiences possible. Accommodation options range from hotel style rooms and bungalows facing lush tranquil gardens or views of the lagoon, to lagoon-side villas, some with private pools and the luxurious Two Bedroom Erakor Residence which is located right on the beach. For the more indulgent, you might like to opt for one of the stunning Pool Villas which boasts magnificent views across the aqua blue lagoon.
Garden View Room
Resort facilities include three restaurants, two bars, three swimming pools, a spa pool and wading pool, complimentary water sports, a 12hole golf course, two tennis courts, a gym, complimentary kids' club, and an overwater wedding deck. Located just minutes from the adventure capital of Port Vila, Warwick Le Lagon - Vanuatu is the ideal choice to not only experience the vibrant urban life of Vanuatu but its natural beauty as well.
Port Vila & Surrounds Accommodation 3
Poppy’s on the Lagoon This is your ‘home away from home’ style resort where you can be as self-sufficient as you want as all accommodation features a kitchen or kitchenette. Guests can choose from Studio rooms and adult-only bungalows through to Two and Three Bedroom Apartments which are great for families and suites or villas. For couples wanting something special, we recommend upgrading to a Beachfront Spa Bungalow as these are more quiet, private and romantic.
Poppy’s is located in a tropical setting on a hill which slopes down toward tranquil Erakor lagoon. There is a local village right next door, so you will often hear the children laughing and singing throughout their day, don’t be shy to say hello. Enjoy the open-air restaurant or a BBQ where you can mingle with family, friends and guests. Relish in the daily happy hour or simply take a moment to soak up the ambiance of this idyllic retreat. Sipping on a cocktail while watching the sunset across the lagoon is the perfect way to end the day.
3 Bedroom Lagoon View Apartment
Breakas Beach Resort
If you are looking for a place to truly unwind and relax with total peace and quiet, a stay at the adults-only Breakas Beach Resort is sure to foot the bill. This is a great place to head for a romantic getaway. The Melanesian inspired and award-winning bungalows (known locally as farés) either open directly onto the white sand or are only a few steps away from the beach and situated in a garden of tropical foliage. Enjoy the luxury of the open-air coral bathrooms and the calming tropical breeze from your balcony, which features a table and chairs. In addition, each faré has a refrigerator as well as tea and coffee making facilities. The private beach is protected by its own coral reef, which has fantastic snorkelling and when you’ve finished exploring, take a seat around the pool for a shamelessly romantic meal. Make sure your stay includes a Wednesday night when the Melanesian feast offers a real taste of local food and tradition – just go easy on the Kava! Killer seafood platters! Try the coconut crab with garlic and ginger sauce, it's messy but worth the effort
Port Vila & Surrounds Accommodation Mangoes Resort
Leave the kids at home and enjoy your Vanuatu experience from this popular resort designed exclusively for adults. This peaceful abode is ideal for a relaxing getaway, but is also a great place from which to base yourselves and explore the city of Port Vila and its surrounding attractions as it is still centrally located. There are a range of accommodation options to suit your needs, however we recommend a room on the lagoon side where the views are sensational. Or for something extra special why not treat yourselves and upgrade to a room with a private plunge pool. Be sure to take advantage of the daily happy hour from 5-6pm and sample some of the delicious cocktails on offer. We also hear the Santo beef is delectable so if this is on the restaurant menu, you must give it a try.
Lagoon View Bungalow
The Terraces Boutique Apartments
With its stunning hilltop location overlooking Erakor Lagoon, and an easy 10 minute walk to downtown Port Vila, The Terraces is an apartment-style boutique resort. It contains a combination of generously sized Studios, or Self-Contained One and Two Bedroom Apartments. With your very own private plunge pool (in the One and Two Bedroom Apartments) the stylish main resort pool and access to the delightful restaurant and bar at the adjoining Mangoes, you donâ€™t have to venture too far to cool down â€“ be it a refreshing freshwater swim or mouthwatering cocktail. The active traveller might like to enjoy a game of tennis or work out in the on-site gymnasium, then to finish a relaxing in room massage. This is a fantastic Port Vila option for those looking for spacious accommodation.
Port Vila & Surrounds Accommodation Iririki Island Resort & Spa
From the moment you catch the ferry over to Iririki you know you are in for a relaxing holiday. Set amongst spectacular landscapes this tropical paradise is only a 5 minute ferry ride from Port Vila. Providing a variety of accommodation options from traditionally styled farés to contemporary self-contained rooms & apartments with varied panoramic views of the sea, tropical garden’s or swimming pool, it’s the perfect island escape for couples and families alike. Snorkellers Cove is packed with loads of small fish and offers great swimming. At the end of the day happy hour at the poolside bar with a colourful cocktail watching the spectacular sunset is highly recommended, or have a quick meal and a refreshing beverage delivered to your game table as you play a few hands at Iririki Island Resort & Spa’s Jewel Casino. Finish your holiday in a truly indulgent way at the brand new Iririki Spa. This luxurious day spa offers breath-taking harbour views and an extensive menu of lavish treatments - the perfect ending to a perfect holiday
Holiday Inn Resort Vanuatu
Located just a few minutes from town with exclusive lagoon frontage, Holiday Inn Resort Vanuatu truly is an oasis in Port Vila and is a popular South Pacific Resort of choice for island holiday makers. A stay here will ensure you find the perfect balance of relaxation and activity and experience a true Melanesian ‘welkam’. If you’re looking for fun and adventure or to simply relax and soak up the tropical island atmosphere, the resort's combination of fun zones and secluded quiet zones are ideal for all. This resort has something for everyone. Whether you are a couple looking for a peaceful romantic escape or a family on the perfect holiday getaway, you'll have everything you need to make your stay a memorable one. Holiday Inn Resort Vanuatu, where experiences are created and memories made. A great option for families as kids under 12 can eat free from the kids menu when dining with their parents
Garden View Room
Port Vila & Surrounds Accommodation 9
Tamanu on the Beach Tamanu Oil is well known for its miraculous healing qualities, and similarly Tamanu on the Beach casts the same spell of extraordinary healing power over all those that stay here. Be sure to pamper yourself with a treatment at the newly opened Luxury Spa on-site.
Peaceful and secluded Tamanu Beach is an absolute beachfront boutique resort where you can relax and enjoy island time. Port Vila is only a short 20 minute drive away and with 15 recently refurbished Caribbean style villas, each facing out to the sprawling ocean your privacy is guaranteed. Each villa offers every luxury you could need and for something extra special we recommend an upgrade to a Beachfront Villa with your own private plunge pool – perfect for a little romance. This is a great place to reconnect with your significant other without the distraction of children – just the sounds of coconut trees swaying and the ocean lapping the shore. Indulge in the mouth watering dishes at Tamanu’s highly recommended restaurant. You’ll want to take the chef home!
Beachfront Plunge Pool Villa
The Havannah Vanuatu
Setting a new standard of luxury in Vanuatu – simply stunning! A romantic getaway awaits you at this small and intimate adults-only resort. Experience the sun on your back as you lie upon white sands, indulge in gourmet local produce, sip cocktails in the lounge and watch the sun set across the Pacific. Now is your chance to escape the pressure and distraction of everyday life. After being warmly greeted in true Van style, in less than an hour you will arrive at Samoa Point, where pure white beaches and azure waters abound and your designer bungalow awaits. Individual and spacious, the rooms feature a sumptuous king-sized bed, plunge pool (Waterfront Villas only), flat screen television and iPod music dock. The Havannah offers gourmet cuisine using the freshest of local ingredients with fine wines from Australia, New Zealand and France. You can choose to dine on the beach or at the Point Restaurant, with its commanding 270 degree views over Havannah Harbour. The chefs create menus which tantalise your taste buds and entice you in the restaurant, but also on the beach or on the resort’s private jetty.
Deluxe Waterfront Villa
Port Vila & Surrounds Accommodation Nasama Resort
Nasama Resort is located on the south east corner of Efate Island, just 10 minutes from Port Vila centre. This beachfront resort offers topquality self-contained accommodation. Choose from serviced Beachview Studios, Oceanfront Suites or Seaview Two Bedroom apartments. All apartments are spacious and beautifully furnished. They all have ocean views, a patio or balcony, a kitchen, air conditioning, free WiFi, TV/ Satellite, DVD player and Bluetooth speaker. There is plenty to keep guests entertained at Nasama Resort. Indulge in a massage at the beach hut, swim in the beautiful infinity pool or the ocean rock pool, sunbathe on the beach, go snorkelling or kayaking. Savour the delicious meals and drinks at Café Vila Restaurant & Bar or prepare your own meals in your apartment or at the BBQ faré. Nasama Resort is all about relaxation while on holiday but with the comforts of home.
Coco Beach Resort
Situated on a beautiful white sand beach with crystal clear water, Coco Beach Resort offers 15 luxurious farés and fabulous over water dining, surrounded by stunning scenery. Farés are set in landscaped gardens and are furnished with handcrafted, tropical style interiors and screened louvered windows – perfect for allowing the ocean breezes through. Coco Beach Restaurant has been built over the water so you can enjoy the panoramic views of the ocean while you sample the delicious selection of cuisine on offer. If you are feeling energetic there are many activities on hand to keep you busy including kayaking, paddle boarding, snorkelling on the reef, swimming and nature walks to villages and deserted beaches. Alternatively the resort offers water taxis to and from town as well for your convenience. Coco Beach Resort has a great location – right on the water, close to the hub of Port Vila but far enough away to ensure complete relaxation. Deluxe Garden View Faré
The best way to describe The Moso is barefoot luxury in paradise. Located on stunning Moso Island just 25 minutes north of Efate, this resort is all about relaxation and escaping from it all. Featuring five Premium Villas all with a modern and contemporary outlook and lovely views, they cater to couples looking for a secluded romantic getaway or small groups wanting something uniquely memorable. Each Villa has a personal valet who will see to your every desire. The bistro & bar offers exceptional food and friendly service, sip your way through the exotic cocktail menu while enjoying the ocean views. Enjoy breakfast in bed, a wine & cheeseboard in your villa, an ice-bucket of beers by the pool or for those that want to venture out for day trips, picnic hampers can be organised so you won’t go hungry. It’s all about the finer touches here at The Moso where all your needs are catered to.
For those special memories The Moso can organise a romantic dinner for two by a fire on the shoreline. Bliss!
Port Vila & Surrounds Accommodation The Melanesian
With a wide range of accommodation available from Hotel Rooms to selfcontained One and Two Bedroom Apartments, the Melanesian is sure to have something to suit most budgets and tastes. The on-site tennis courts will have you 'working up a sweat', and the swimming pool is ideal for cooling down. Hungry or thirsty? Why not try a refreshing drink or snack poolside at the Oasis Bar & Grill, they offer a Latin-inspired menu including Vanuatu’s succulent steaks and a wide range of pizzas. Afterwards, you might like to try your luck at the Club 21 Casino and Gaming lounge. Located a relaxing walk away from the city centre, it is the perfect spot in which to base yourself if your wanting to get out and about. For great value for money and friendly genuine service look no further than The Melanesian.
Superior Orchid Room
Grand Hotel and Casino
For some of the finest views in Vanuatu look no further than Grand Hotel and Casino. It is located right on the water with a breath-taking outlook to Iririki Island and the harbour. With a relaxed yet sophisticated waterfront setting, this hotel is only a 10 minute drive from the airport and conveniently walking distance into town. Shopping, markets, restaurants and bars are right on your doorstep. Indulge with a refreshing drink poolside while you take in the amazing Vanuatu sunset. Dine alfresco or head into Crystals Restaurant for a great range of menu options. The Grand is also a good option to stay before going to the islands of Santo or Tanna due to its central location.
Deluxe Harbour View Room
Valé Valé Beachfront Villas
Private, luxury, boutique accommodation – Absolute beachfront! The stunning villas are located on a calm water bay which is perfect for snorkelling and kayaking. Marine life is abundant with a turtle sanctuary and resident dugongs. The fully self-contained villas are located only 10 minutes from the capital Port Vila and have close proximity to restaurants with regular transport available at your front door. Casual meals are also available to be served on your private deck which also has a plunge pool. Valé Valé comprises of five Two Bedroom and three One Bedroom Villas and each villa is furnished and fitted to a superior standard.
Port Vila & Surrounds Accommodation Coconut Palms Resort
This value for money resort has everything at your doorstep. It boasts a great location with easy access to the downtown markets and a 5 minute walk to the town centre. The buses also stop right outside, are easy to use and come by regularly. Offering a range of basic accommodation to suit most types of travellers, from rooms with shared facilities to full facility apartments, you’re sure to find the right fit. The resort has a swimming pool in tropical gardens, restaurant and bar, tour desk, free WiFi in the public areas and nightly activities such as trivia nights, live music and Kava story nights, so lots to keep you entertained. If your holiday includes a Saturday you’ll be lucky enough to see the cultural dance group, which is on every week at 7.30pm and it’s free! A relaxed no fuss atmosphere and warm hospitality are assured during your stay here.
Hideaway Island Resort & Marine Sanctuary
Hideaway Island is located on a small coral atoll with a wide range of accommodation to suit including rooms offering shared facilities. Just 15 minutes from Port Vila and then a 5 minute boat trip, the resort is within a marine reserve. If you get excited about Nemos (clown fish) then this is the place for you to visit. There are sections of this reef that are absolutely bursting with fish life and snorkelling is easy for the kids too as it’s just off the beach. There is a fully equipped 5-star PADI dive shop on-site and they are excellent at customising trips to suit. Enjoy the Melanesian feast on a Thursday night, where you can try an array of authentic dishes while being serenaded by the band. We also recommend the weekly village walk, the locals are proud of their island and love interacting with the guests. Hideaway is a no fuss place with a low key vibe and is highly recommended if you like to dive, swim, snorkel or just laze the day away.
Mail a postcard home to family and friends from the world's only underwater post office
Chantilly's on the Bay
Chantilly's sits right on the bay and is just a two minute walk from town. The self-contained Studio and One Bedroom Apartments have recently been refurbished in a contemporary style and each have spectacular views of the harbour. Watch the amazing sunsets from the privacy of your own balcony. Tilly’s Restaurant is locally renowned and offers a selection of cuisine from Vanuatu and worldwide including sumptuous Santo beef. Enjoy a quick, delicious a la carte breakfast overlooking the harbour. The hotel has a range of facilities including complimentary WiFi throughout the hotel, swimming pool and a beauty spa. Chantilly’s location is just 10 minutes from the airport and is perfect as a pre or post stay before visiting amazing Tanna or Santo, or for those wanting both easy access to shopping and nightlife as well as spectacular views. Be sure to drop into the Banyan Beach Bar for a delicious cocktail, it’s the perfect place to mix and mingle with the locals and relax and unwind at days end.
Port Vila Sightseeing
ÂŠ Chantilly's on the Bay
Buggy Fun An exhilarating way to discover Port Vila. These buggies enable you to explore a slice of paradise which few tourists ever see. Venture through jungle scenery. Stop en-route at a black sand beach before stopping at Tara Beach to enjoy a BBQ lunch and a refreshing swim. Your return journey will take you through various small villages
Zipline This zipline course traverses back and forth across the expansive ravines. You will enjoy breath-taking views overlooking the ride line down to the clear blue waters of Mele Bay. Zip along six ziplines and two suspension bridges. From the beginning to the end of the Zipline is 800 metres.
Sea Scooter Snorkelling Safari Enjoy a guided snorkelling tour with a Sea Scooter. Just grab the handles, push the button and you will be gliding effortlessly through the water. With the Sea Scooter, you will cover more area and have the chance to see many more species of coral and fish.
Thrilla in Villa Jet Boat Adventure Take a high speed jet boat ride on the turquoise waters of Vanuatu for a thrilling 30 minute experience full of twists, turns and splashes. Feel your heart pumping as your captain performs sideways slides, 360-degree spins and fish tails. The adventure is fun-filled for the whole family
Ekasup Village Tour After a 5 minute walk through the tropical forest you are welcomed by the Chief at Ekasup Cultural Village. Providing an insight into the knowledge and culture of the Melanesian people, this tour gives you the opportunity to learn and experience their ancestorsâ€™ way of life in past centuries.
© Ratua Island Resort & Spa
Santo was the inspiration behind James Michener’s “Tales of the South
Pacific”, giving the region an aura it’s never lost. Santo encompasses a natural beauty and still remains largely untouched and unspoilt. Champagne Beach, with its silver sand and sapphire sea, fulfils every tourist’s expectation of an island paradise. The Blue holes and underground caves are just some of the natural wonders not to be missed. Santo is a legendary destination in every way, boasting Vanuatu’s highest mountains and vast expanses of rainforest.
Cape Quiros Big Bay
Port Olry Champagne Beach
Mt Katamtam Mt Tabwemasai Santo Peak
Mt Tawakola 3 Luganville 4
Million Dollar Point Dive Site Tutuba Point Dive Site President Coolidge Dive Site
Santo is also a dream destination for diving enthusiasts, the main attraction being the wreck of the luxury liner SS President Coolidge, which sank just off Santo in 1942 after striking a mine. Still almost intact, the liner is considered one of the best and most accessible wreck dives in the world, you can still see guns, cannons and personal supplies left by some of the soldiers. If you want to see the whole wreck it takes around 10-15 dives due to its sheer size. A bonus for divers is that close by is the aptly named Million Dollar Point, where the American forces dumped all their surplus equipment at the end of the war. In addition to these there are many other sites to explore in this underwater playground.
Espiritu Santo Accommodation Aore Island Resort
Enjoy the best of both worlds – a secluded tropical island retreat surrounded by coconut plantations, yet close to the main town of Luganville with its restaurants, shops and sightseeing tours. Your Beach Bungalow is nestled amongst large shade trees and faces onto a sandy coral beach where the clear blue waters are resplendent with tropical fish. There are four return ferry trips per day to the mainland, and on Fridays there’s a night ferry for those wanting to dine in town and then return to their tropical island hideaway. There’s lots to do on the island, including horse riding through a cattle plantation and visits to local villages. Excellent snorkelling and swimming are just steps away from your bungalow.
Ratua Island Resort & Spa
Hidden within the pristine islands of Espiritu Santo, is a little island paradise known as Ratua Island Resort & Spa. Set amongst 146 acres of lush tropical gardens, private beaches, lagoons and coral reefs, Ratua Island Resort & Spa offers attentive service, enchanting accommodation, an over-water day spa, yacht club and superb dining. The perfect place to unwind whilst still having easy access to all the cultural and natural wonders at your doorstep. If you are looking for perfection, you may have just found it. Boasting thirteen elegant vintage teak villas and three Deluxe Beachfront Marquees, Ratua is an idyllic location to revitalise all your senses. It provides the perfect backdrop for intimate weddings, honeymoons, corporate rest, spa and wellbeing escapes or family getaways. Ratua offers a unique and magical Pacific experience combined with its charming authentic character making this destination appealing to passionate adventurers and nature lovers.
Black Pearl Resort & Spa
Find your own secluded place on this luxury resort’s long sandy beach and turquoise waters. Or soak up the sun by the 40 metre pool. The beautifully appointed traditional bures will not disappoint, some with plunge pools, and all with spacious decks ideal for private dining. At the Black Pearl Resort & Spa, lounge by the pool, feel indulged at the spa, keep fit at the well-equipped gym, or experience a snorkelling, dive or fishing adventure. Kayaks, hobie cats and SUPs are all available. Located on the Champagne Coast, you are just minutes away from shimmering blue holes, Million Dollar Point, horseback riding and a ninehole golf course. And for the perfect way to end the day, enjoy a magical evening at The Oceanic Restaurant & Bar, with delicious meals prepared by Black Pearls European chef, a wonderful wine list and atmosphere.
Espiritu Santo Accommodation Coral Quays Fish and Dive Resort
Surrounded by 6 acres of lush, tropical gardens, Coral Quays Fish and Dive Resort was the first resort built on Espiritu Santo. The private beach and jetty is just a minute’s walk and only a 5 minute drive away from the town centre of Luganville. Santo-Pekoa International Airport is a 15 minute drive away. Located on the Segond Canal, Coral Quays offers many water sports onsite. Absolute Adventures is the on-site activity company and offers diving, including but not limited to diving the famous SS President Coolidge, fishing, snorkelling and boat charters. The resort offers free kayaks and a tour desk that can book village tours and trips to the Millennium Cave. Cool off in the pool, read your book in a hammock and if you cannot leave your work at home, there is complimentary wireless internet available. You’ll have the choice of air-conditioned or fan cooled bungalows, with tea and coffee making facilities, a refrigerator and en suite. All bungalows have a private veranda with either ocean or garden views.
Offering lovely ocean views, Raintree Restaurant is open all day and offers a varied à la carte menu. Complimentary breakfast includes fresh seasonal fruits, toast, cereals, coffee, tea and juices.
Bokissa Private Island Resort
Kick back and enjoy this private island getaway! With its palm fringed beaches and private bungalows, you’ll love the mix of adventure and seclusion here. Whatever style of accommodation you are after, it’s all located on the beach and eco-friendly with the environment in mind. Enjoy the freshest of dishes at the restaurant as all of the food has been locally grown, harvested, or fished in the local waters. Bokissa has loads to keep you busy. There are turtle dives, dugong sightings, reef sharks, spectacular coral, rainforest treks and great snorkelling in the local reefs. Those looking to do some Scuba diving can take advantage of the fully qualified Dive Academy, and experienced divers can dive the SS Coolidge or explore spectacular dive sites available straight off shore. If you’re after a more relaxing time, lie back and read a book in a hammock, hang out and make friends at the bar, sip a cocktail by the pool or treat yourself to a traditional island massage on the beach. Beachfront Faré
The Espiritu Hotel Santo
Conveniently located in the heart of Luganville, The Espiritu is a boutique hotel only steps away from cafés, shops, dive operators and everything in between. Modern contemporary rooms are on offer with something to suit all travellers; families, couples, groups and divers. Enjoy a refreshing swim in the outdoor pool or a cold beer at the Tú Bar, it hosts a 55” flat screen TV and is the best spot in town to watch live sports. The Tú Café & Restaurant has a menu full of flavour utilising locally grown, fresh and organic produce including popular favourites Santo beef, seasonal lobster and game fish such as tuna and mahi mahi. Whether your holiday is for comfort or convenience the staff will ensure that your needs are looked after. Seeing the island has never been easier, reception staff can arrange rental cars, tours, massage services right through to a babysitter to ensure your holiday is as worry free as possible.
Deluxe Balcony Room
Espiritu Santo Sightseeing
ÂŠ Vanuatu Tourism
Champagne Beach & Blue Hole Tour See all the colours of the rainbow! This full day tour begins with a trip to amazing Champagne Beach with its translucent water and fine white powdery sand. Spend the morning in or on the water, then spend the afternoon sunning yourself on the beach, beachcombing along the pristine shore or snoozing under the nearest shady tree. On the way home the tour stops at a Blue Hole. With its fresh water swimming pool this is a refreshing way to end the day.
ÂŠ Vanuatu Tourism; David Kirkland
Diving in Santo Santo boasts a myriad of diving opportunities from wrecks to coral reefs for all experience levels. Most start their Santo diving on the SS President Coolidge, a wreck dive visited by divers from all over. Reef diving is spectacular at Tutuba Point and at Million Dollar Point, discover the massive collection of equipment and supplies left by the Americans after WWII.
Millennium Cave Tour This full day walking tour requires some degree of fitness as it begins with a lengthy walk through native bush, across creeks and over a bamboo bridge. The Millennium Cave is the objective and its cavernous interior is home to a number of highlights including bats, swallows, stalactites, stalagmites and a freshwater pool fed by a cascade.
Vil Vil Custom Village Immerse yourself in the culture and tradition of the Ni-Vanuatu People. You'll be welcomed at the Village by Chief Pulakon and his community with a traditional song and dance which has been passed down for generations. As you're taken through the different areas of the village you'll learn everyone has a role to play here - from the building of huts to the cooking and weaving.
WWII History Tour Follow in the footsteps of those who fought the war in the Pacific. Vanuatu was home to over 100,000 military personnel during World War II and the footprint they left on the landscape is still visible today. Your tour takes you to Million Dollar point, the site where the American foes dumped tonnes of equipment into the ocean (including vehicles, ammunition and everyday items such as Coca Cola bottles) at the end of the war.
ÂŠ Vanuatu Tourism; David Kirkland
The glow emanating from Mt Yasur attracted Captain Cook to Tanna in
Mt Loanialu Lenakel Isangel
Ash Plain Area
Ash Plain Area Mt Yasur
Mt Tukosmera Mt Mareun
1774 and the classic volcano has proved a magnet for visitors to the island ever since. The pyrotechnic display at night is awe-inspiring and during the day thereâ€™s the opportunity to take a 4WD journey virtually to the rim of the worldâ€™s most accessible active volcano to view the spectacular ongoing eruptions. The ancient caves in Tanna are also something not to be missed, and people travel from all over the world to explore them. Some blue water caves have snorkel access only and some caves come with their own skeletons. Best to have an experienced guide with you to explain the history and local legends of the caves. Apart from being one of the productive islands in Vanuatu, Tanna is also one of the most traditional as custom and culture remain extremely important. In fact the island of Tanna is populated almost entirely by Melanesians. Many villages have shunned modern life, preferring to live as their ancestors have for centuries, you will see the locals in sheathes and grass skirts and they live in little thatched huts. Such a special destination, giving visitors a unique opportunity to view an ancient culture and its many colourful ceremonies.
Tanna Accommodation Friendly Beach
Nestled on the spectacular volcanic black sand beach of Lowakels Cove, you’ll find this recently rebuilt property that is friendly by name and friendly by nature. Whilst staying at Friendly Beach you will find yourself sinking into a state of relaxation that is rare to find in the busy modern world and with no TVs, phones or internet access it’s compulsory to switch off here. With only four luxury eco villas, all made from sustainable, local materials you’ll feel like part of the family in no time. You’re close to all the amazing activities of Tanna - Mt Yasur (one of the world’s most active volcanoes), the interesting John Frum Village, Port Resolution where James Cook anchored and the hot springs of Sulfur Bay. This small piece of paradise is tucked away in a place where time stands still and life begins.
White Grass Ocean Resort & Spa
White Grass Ocean Resort & Spa offers a relaxing haven for even the weariest traveller. Nestled into beautiful tropical gardens, each private island style bure has a terrace with ocean views. The resort’s restaurant boasts uninterrupted views of the ocean, this is the perfect place to dine or to relax with a cocktail in hand watching the sensational sunsets. Your days can be spent lying by the swimming pool, taking a guided snorkelling safari to turtle reef or dive at some amazing locations, this resort prides itself as ‘Vanuatu’s newest PADI dive SCUBA destination’. There are many activities to pass the time – everything from bike hire, sea kayaks, lawn tennis, pétanque, indulge in a ‘hot rock’ massage at the new Nabisa Day Spa or visit the spectacular Mt Yasur Volcano. White Grass Ocean Resort & Spa provides the perfect place to experience the real Vanuatu with its unique culture and unchanged traditions.
Ocean View Bure
© Vanuatu Tourism; David Kirkland
Tanna Volcano Safari A visit to Mt Yasur, one of the world’s most accessible active volcanoes located in the south east, is a oncein-a-lifetime experience and is a must-do activity for all visitors to Tanna. You’ll witness nature’s very own fireworks display while listening to the deep roars from within as you stand right on the crater rim. This tour will give you an entirely new meaning to the word awesome. It’s recommended this tour is done once darkness descends to get the full effect against the blackening sky – just don’t forget the camera!
Custom Village Hop on a guided tour of one of Tanna’s Custom (Kastom) Villages. You’ll travel by a 4WD safari vehicle into the forest and experience a way of life that has not changed in centuries as local village people practice the traditions and crafts of their ancestors, and you’ll see traditional custom dancing performed.
Louniel Surf Beach & Waterfall Safari Travel across the island to Louniel village. Follow the steep and scenic descent to the magnificent 40 metre waterfall, where you can swim beneath its cascading waters. Enjoy a picnic lunch on a black sand surf beach, before a swim/surf on the body boards provided.
Black Magic & Kava Tasting Tour You’ll visit the ancient village of the Warrior tribe who live in the highlands of Tanna and who have continued to live the way that their forefathers did hundreds of years ago. Experience the rituals of Black Magic and see the art of ambush, before joining the warriors and their custom dancers. Learn the traditional way of preparing kava before tasting it. The tour will give you an insight into their culture and traditions.
© Vanuatu Tourism; David Kirkland
Blue Cave Boat Tour Travel by fishing boat along the limestone coast to the Lemnap Blue Cave. You need to be able to swim underwater to gain entrance. When inside you’ll see a stunning grotto 60 metres in diameter which is lit from above by shafts of light through the cave roof.
Terms & Conditions
Please read these booking conditions carefully CONSUMER GUARANTEES ACT The guarantees under the Consumer Guarantees Act 1993 will apply to services supplied by us except where they are acquired, or held out as being acquired for business purposes. 1. OUR SERVICES AND OBLIGATIONS 1.1 House of Travel Ltd (‘we” or “us” as the case may be) supply services consisting of arranging and co-ordinating travel facilities and services, and making bookings and issuing vouchers to be redeemed by suppliers of travel, entertainment, and accommodation facilities or services (“Suppliers”). House of Travel Ltd is part of the House of Travel group. 1.2 We undertake to perform these services with reasonable care and skill. We will not be liable for any loss or damage which results from the act, default or omission of any person other than ourselves, our employees or agents, or any cause independent of human control. This includes (but is not limited to), loss or damage which arises directly or indirectly from any act of God, weather disruptions, dangers incidental to the sea, fire, breakdown in machinery or equipment, acts of Governments or other authorities de jure or de facto, wars whether declared or not, hostilities, civil disturbances, strikes, riots, deaths, pilferage, epidemics, quarantines or medical or customs regulations. 1.3 We are not able to exercise control over services we do not supply directly, therefore we will not be responsible for any loss or damage arising from: • Any booking made directly with a service Supplier by your travel agent, or • Any services which are not directly provided by us and which are additional to those recorded in clause 1.1 above. 1.4 We will endeavour to provide the most suitable travel arrangements to meet the particular requirements you make known to us. However, travel is an individual experience, and your preferences and opinions may vary from our own. For this reason, we cannot take responsibility for your individual satisfaction. 2. SUPPLY OF TRAVEL, ENTERTAINMENT AND ACCOMMODATION SERVICES AND FACILITIES 2.1 When we make bookings with Suppliers, we are acting as a booking agent for such Supplier.
your travel agent is advised of changes which occur after booking, your travel agent is able to contact you. 4.3 Maps and Photographs: Maps are shown for general information and may not necessarily reflect actual routings, locations or services provided. Photographs may show places in the geographic area which are not included in your booking. Hotel room photographs may not be the actual room occupied. 4.4 Property Information: Descriptions featured in this brochure are drawn from information provided by our Suppliers. Any facilities or services shown are subject to change at any time. Please advise your travel agent if you have any special requirements. 4.5 Room Bedding: Based on existing bedding in the room. Requests for specific bedding arrangements must be made at the time of booking but can not be guaranteed. For example, twin share may consist of single beds or a shared double bed. 4.6 Rental Cars: We cannot guarantee to provide a particular model or colour within the car category. Availability of car categories is subject to confirmation at the time of booking. We reserve the right to substitute different models. If a vehicle is returned prior to the end of the reserved rental period or if the vehicle is picked up later than the reserved date, NO REFUND will be made for unused rental days 5. PRICES 5.1 The prices provided are a guide only based on low season, per adult share twin and are correct at the time of printing. The actual price may differ to that indicated due to currency fluctuations, special events, trade shows or peak periods. Prices for tours are based on per adult per tour for share twin based on low season travel. Prices for cruises are per person for the complete cruise based on the lead-in cabin category on a low season sailing. 5.2 We will guarantee the price of the portion of the booking as processed by us, against currency fluctuation for a period of seven (7) days from the time of confirmation of the booking; note: special conditions apply for cruise bookings. It is the responsibility of your travel agent to advise you of the date of confirmation. If your booking remains unpaid after the seven (7) day guarantee period it will be subject to currency fluctuation, up to the time full payment is received by us. 5.3 Events beyond our control, such as changes to the prices of aviation fuel or changes to the cost of services or facilities may result in the prices charged to you being different from those shown in the brochure. You should check all prices with your travel agent before making reservations, and before ticketing.
9. RESERVATION AMENDMENTS We are happy to incorporate any reasonable amendments you request. An amendment constitutes a change to an existing booking and will attract a $25 fee per amendment prior to final payment and the issuing of the travel documents, and a $50 fee per amendment after travel documents have been issued. These fees are to cover administration and communication costs. You may also be required to pay any Supplier imposed fees. 10. INSURANCE We strongly recommend that you insure yourself fully against cancellation, loss of luggage and personal property, and medical expenses. Your travel agent will be able to provide you with further information. 11. ITEMS NOT COVERED Unless otherwise specified, the cost of airfares, meals, drinks, laundry, insurance, sightseeing, transfers, local taxes, airport departure taxes, Airline imposed insurance levies, passenger service charges and Passport or Visa application fees are not included. 12. VISAS/PASSPORTS For all holidays in this brochure you will require a valid passport. You are responsible for arranging your own passport, visa and health requirements including inoculation. You should check with your travel agent who will be able to provide you with the necessary information. 13. NON-USE OF SERVICES OR FACILITIES If, of your own choice, you decide not to use part or parts of the arranged services or facilities, you will not be entitled to a refund from us (provided we have carried out our service with reasonable skill and care and to your requirements) and you may not be entitled to a refund from any Supplier. 14. HEALTH OR DISABILITY Some Suppliers may reserve the right to refuse to carry or accommodate people who because of a health condition or disability may require services or facilities to be provided in a special manner. You should check this with your travel agent. 15. SERVICE SATISFACTION
5.4 Prices may also be liable to variation between the time of booking and the date of departure due to events beyond our control. Due to unforeseen events we reserve the right to vary the price up to the time of your departure.
During your holiday, if you encounter any situation where the service supplied to you does not meet your satisfaction, please take the matter up with the Supplier immediately. Your contract for each service is with the Supplier. If this is not possible immediately, or if you are still dissatisfied, please contact your travel agent. Both we and your travel agent will endeavour to investigate on your behalf and to negotiate with the Supplier to resolve the matter as soon as possible, so that you continue to enjoy your journey.
6. HOUSE OF TRAVEL ACCOMMODATION RATINGS
16. LEGAL CLAIMS
• Where for any reason, a Supplier is unable to provide particular facilities or services, then that Supplier may be entitled, under its contract with you, to substitute those services or facilities with comparable or equivalent facilities or services without incurring any liability to you. You should check your contract with each Supplier.
To assist you with the selection of your accommodation, we have created our own rating system allowing you to compare each property. Please note that these gradings are to be used as a guide only and may alter throughout the year due to a change of circumstances. Please check with your House of Travel consultant to ensure you get the property that best suits your needs.
Any claims or legal action in connection with the provision of our services to you will be governed by the laws of New Zealand. Any claim or legal action against the Suppliers is likely to be subject to the terms of your contract with them, and may be governed by the laws of other countries.
• All facilities or services described by us are subject to availability from the Supplier.
• We will not be liable or responsible for any loss or damage relating to your baggage, personal possessions, health or welfare, or delays or travel disruptions unless these arise directly from the service we provide to you.
7.1 A non-refundable deposit will be required by your travel agent and must be paid at the time of booking. This is in addition to any deposits imposed by Suppliers.
3. BUSINESS PURPOSES
7.2 A communication charge may be made for bookings requested less than 72 hours prior to departure.
2.2 All travel, entertainment, and accommodation facilities or services are supplied directly to you by the Suppliers. We have no control over the facilities or services themselves, or the manner in which they are provided by the Suppliers. Therefore you should be aware of the following conditions: • We will not be liable for any loss or damage of any kind which may arise from your use or consumption of, or inability to use or consume those facilities or services. • The provision of those facilities or services is subject to the terms and conditions of your contract with each Supplier.
You agree that where our services are acquired for business purposes, or where you hold yourself out as acquiring our services for business purposes, the Consumer Guarantees Act 1993 will not apply to any supply of goods or services made under these conditions, and we will not be liable or responsible for any loss or damage of any kind to you, including any consequential loss or damage however it may be caused.
7.3 Final payment must be made in full before we can release travel documents (including tickets).
4. INFORMATION IN THIS BROCHURE
8.2 If you cancel your booking or any part of your booking, we will impose a cancellation fee in respect of each person travelling under that booking. You must also pay all cancellation fees imposed by Suppliers and your travel agent. These cancellation fees are required to offset booking, communication, and administrative charges which have already been incurred by us, Suppliers and your travel agent. Cancellation fees imposed by Suppliers and travel agents are beyond our control and you should check with your travel agent regarding what cancellation fees may be applicable.
4.1 While we attempt to ensure that the contents of this brochure are correct, accurate, and up to date at the time of printing, the contents of this brochure are drawn from information supplied to us by Suppliers. We do not have, and cannot be reasonably expected to have, personal knowledge about all of the facilities or services provided by each Supplier. 4.2 Facilities or services may change after the date of printing. We endeavour to keep travel agents informed of any changes to information in this brochure which are brought to our attention. Prior to completing your booking, you should ask your travel agent whether they are aware of any changes to the published information. You should also make sure that if
8. CANCELLATION 8.1 If you wish to cancel your booking for any reason, you must advise us in writing through your travel agent as soon as possible.
8.3 We strongly recommend that you insure yourself fully against cancellation due to unforeseen circumstances. See Section 10.
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House of Travel Samoa & Vanuatu Brochure 2018