ECHO - December 2019

Stories and news from the HSS family December 2019 Vol. 21 Issue 11

HSS Family Members Celebrate Annual Culture of Safety Day

JeMe Cioppa-Mosca Honored as 32nd Wholeness of Life Award Recipient At HSS, we all contribute to the success of our organization through dedication, hard work and leadership. Each year, we recognize different individuals across HSS for these attributes and more, from Employee of the Month to the DAISY Award to other departmental awards and beyond. We recently recognized an HSS family member with one of our highest honors – the Wholeness of Life Award.

Presented in partnership with the HealthCare Chaplaincy Network, the Wholeness of Life Award recognizes an individual for his or her years of providing compassionate care for patients and the dedication to promoting a balance of physical, mental and spiritual well-being. It is nearly impossible for the winner to be selected each year because there are so many deserving individuals. This year, the 32nd annual Wholeness of Life Award was given to JeMe Cioppa-Mosca, Senior Vice President of Rehabilitation.

HSS family members pose with props to promote the importance of speaking up for safety.

On October 23, HSS family members came together for the 12th Annual Culture of Safety Day to recognize the vital role safety plays in excellent patient care.

For the second year, “Speak Up” was the theme of this important event, which featured an awards ceremony where HSS family members were recognized for their roles in patient safety, as well as an education fair where attendees learned about the facets of safety here at HSS. “Each year, Culture of Safety Day continues to empower HSS family members to speak up for safety and for HSS family members to understand that they are protected when they do speak up for safety,” said Scott Possley, Assistant Vice President, Quality & Accreditation. “It is so important to keep our patients safe and continue striving to achieve zero preventable harm.” continued on page 2

IN THIS ISSUE

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Annual Autumn Benefit Supports Commitment to Education

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2019 National Magnet Conference

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HSS Supports Runners at TCS New York City Marathon

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JeMe joins a list of very deserving and distinguished individuals who have won over the years. A ceremony was held in her honor in late October, where colleagues, family and friends gathered together to celebrate how JeMe goes the extra mile in caring for the whole person in mind, body and spirit.

contribute to the success of HSS and elevate our world-class patient care. She was described as a leader in promoting the concept of team and engagement; someone who has mentored, guided, challenged and inspired others professionally and personally; and a very compassionate person who always wears her heart on her sleeve.

Following a slideshow highlighting her life and career, JeMe finally took the stage to express her gratitude.

“I am rarely at a loss for words, but I was totally speechless when I found out I was the Wholeness of Life winner. It has been my distinct privilege to work at HSS for 31 years, and I am fortunate to have the most amazing colleagues and mentors.” continued on page 2

C. Ronald McKenzie, MD, Chairman of the Spiritual Care Committee, opened the ceremony with a welcome to all in attendance, followed by a reading of an E.E. Cummings poem by Chaplain Margaret Tuttle.

Lou Shapiro, President and CEO, spoke next, sharing kind words about JeMe during her storied career at HSS. “Actions speak louder than words, and clearly your actions speak louder than any words I could offer.

At HSS, we have our values of excellence, passion, integrity, creativity and teamwork, and JeMe lives up to all of these. A few other words to describe JeMe are energy, commitment and persistence. But, the best word and the word that is most relevant today is caring.”

Lou also read JeMe’s award inscription on behalf of Sister Margaret Oettinger, Director of Spiritual Care, who was unable to attend the ceremony. An excerpt: “Not only have you served as a fearless leader of your team, but you have shown that you sincerely believe in those around you, mentoring them to grow and develop to their fullest potential… You continue to demonstrate your commitment, passion and vision in guiding your colleagues and forging a pathway to excellence in the Rehabilitation Department. You set your goals high, but rarely take credit, instead taking pleasure in seeing your team succeed.”

“Actions speak louder than words, and clearly your actions speak louder than any words I could offer. At HSS, we have our values of excellence, passion, integrity, creativity and teamwork, and JeMe lives up to all of these.”

– Lou Shapiro

Several individuals then shared kind words reflecting on JeMe’s contributions over the years that have helped

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JeMe Cioppa-Mosca Honored continued from page 1 Congratulations, JeMe, on this well-deserved honor.

Thank you for demonstrating great leadership in the way you approach your role, serving as a mentor and an inspiration to all. It is so important that we approach our individual roles with this sense of compassion and dedication because it is what sets us apart from other organizations and enables us to lead.

Annual Culture of Safety Day continued from page 1 Throughout the day, those in attendance had the opportunity to learn about the many ways we are not only keeping our patients safe but our HSS family members as well. During the fair, representatives from various departments shared how they help contribute to patient safety around HSS. Members from the Department of Quality & Accreditation were on hand to educate attendees on the STAR system, a non-punitive system that encourages reporting. They shared how an event entered into STAR is addressed through the Root Cause Analysis (RCA) process and how entering events leads to improvements across the organization.

HSS Team Training (HTT) Master Trainers were also available to share information on our partnership with LifeWings consultants to improve OR and perioperative communications to create an even better place for patients to receive care. Finally, the Employee Safety and Body Mechanics Team stressed the importance of keeping HSS family members safe in order to better help keep patients safe through programs like body mechanics training sessions and the use of safe patient handling equipment.

Culture of Safety Day closed with the staff award ceremony. During the ceremony, Scott welcomed the crowd and talked about the importance of speaking up. He then recognized the Good Catch of the Month winners from the past year, acknowledging how their reports of near-misses helped prevent patient harm.

He then went on to recognize the four new members of HSS Team Training who were certified by LifeWings as Master Trainers. These individuals are Luba Chernov, Advanced Clinician in PT; Mary Kelly, Clinical Director of Pain Services; Mikhail Kolomoytsev, Clinical Education Specialist; and Alexander Saltzman, Physician Assistant.

Finally, Scott announced the winners of the Marion Hare Patient Safety Champion Award. This year’s winners were Kaitlin Kelly, CN II; Stavros Memtsoudis, MD; Jennifer O’Neill, Chief Nursing Officer and SVP of Patient Care Services; Jaina Sharma, Rehab Mobility Technician; Theresa Tangco, CN I; and Wilhemina Tieku, CST II. Thank you to the Department of Quality and Accreditation, especially Noreen Eustace, Danielle Gallan and Scott Possley, for organizing the event!

MakingRounds News & Insights from Lou Shapiro, President and CEO

Visit www.hssmakingrounds.com to read the below posts and more. I look forward to your comments.

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Thankful, Part 2

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HSS Influence

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Global Impact Through Collaboration Recipients of the Marion Hare Patient Safety Champion Award with Marion Hare and Dr. Bryan Kelly.

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Annual Autumn Benefit Supports Commitment to Education On October 25, HSS hosted the Annual Autumn Benefit at Guastavino’s in Manhattan in support of our ongoing commitment to medical education. The event was attended by more than 400 guests and raised more than $875K to support research, training, education and academic programming. This year’s Autumn Benefit was chaired by Lois Kelly and co-chaired by Anne Altchek, Sandra L. Kozlowski, Andrea Ranawat, Dana Ranawat and Mary Lee Shapiro.

During the benefit, three HSS physicians were recognized with awards for their commitment and dedication to educating our residents and fellows.

The recipients of these awards were selected by the graduating residents and fellows for the contributions they have made to their education and careers.

David S. Wellman, MD, Orthopedic Trauma Surgeon, was honored with the Philip D. Wilson Jr., MD, Teaching Award. This award is given to the attending physician who has demonstrated an outstanding commitment

The night’s honorees gather for a group photo: Dr. Samuel Taylor, Dr. Matthew Roberts and Dr. David Wellman.

to resident education as deemed by the graduating chief residents.

Next, Matthew M. Roberts, MD, Chief of the Foot and Ankle Service, was recognized with the Nancy Bischoff Mentor Award. This award is presented to an attending physician who has consistently demonstrated concern for the interest and welfare of the residents and who acts as a trusted guide and mentor.

S. Laskin, MD, Young Attending Award. This award is presented to an attending physician who demonstrates exemplary teaching skills and qualities for being an outstanding academic physician.

Congratulations to all of the physicians who were recognized at the event and thank you to all members of the HSS family who helped organize this important benefit.

Finally, Samuel A. Taylor, MD, Assistant Attending Orthopedic Surgeon, was honored with the Richard

Event co-chairs from left to right: Dana Ranawat, Sandra Kozlowski, Anne Altchek, Lois Kelly and Andrea Ranawat. (Not pictured: Mary Lee Shapiro)

Dr. Bryan Kelly with Chris Kreider, New York Rangers left wing, and Lou Shapiro.

HSS Hosts Benefit for Pediatric Care and Research HSS has been committed to the treatment and rehabilitation of children since our founding as a children’s hospital in 1863. Today, HSS continues to provide the safest and most advanced musculoskeletal care for children across the country and around the world thanks to the dedication, focus and expertise at the HSS Lerner Children’s Pavilion.

On Saturday, November 16, we held the HSS All-Star Family Benefit in support of pediatric care and research at The Field House at Chelsea Piers, Pier 62. More than 550 guests of all ages attended the event and enjoyed an afternoon of entertainment, activities and sports.

Under the leadership of event co-chairs, trustees Monica Keany and Lara Lerner; Board of Advisors member Kate Doerge; Assistant Attending Pediatric Orthopedic Surgeon Emily Dodwell, MD;

Lara Lerner, Dr. Roger Widmann, Monica Keany, Dr. Emily Dodwell, Kate Doerge, Thomas H. Lister, Dr. Bryan Kelly and Lou Shapiro pose with Mr. Met at the Pediatric Benefit.

Amanda Lister; and Board Co-chair Tom Lister, the benefit raised more than $1.1 million, which will benefit the continued research and world-class care at the Lerner Children’s Pavilion.

Thank you to everyone for their continued support of our pediatrics efforts at HSS, and a special thank you to everyone who helped make the event a tremendous success!

New York Liberty legend Kym Hampton shoots hoops with some young guests.

The ambiance at the Field House at Chelsea Piers, Pier 62.

Attendees of the Pediatric Benefit enjoy an ice cream snack.

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HSS Presents New Nurses Share Their Experience From Research at 2019 the 2019 National Magnet Conference ACR Annual Meeting In late October, 10 members of the Department of Nursing attended the 2019 American At this year’s American College of Rheumatology/ Association of Rheumatology Professionals Annual Meeting, HSS Division of Rheumatology leaders joined specialists from across the country for presentations and discussions.

HSS presented new research related to rheumatology and orthopedic surgery with a focus on enhancing the diagnosis and treatment of chronic conditions and optimizing patient outcomes. Research topics included best practices for community-based interventions in diverse aging populations, assessing the needs of male lupus patients and prosthetic joint infections missed in patients with rheumatic diseases.

During the meeting, HSS hosted a booth where members of our rheumatology team offered 14 Q&A sessions on the exhibit floor. This provided visitors, including other leading rheumatology experts, with an intimate opportunity to speak with our team of experts on important topics in the field.

Nurses Credentialing Center’s (ANCC) National Magnet Conference in Atlanta, Georgia.

With more than 10,000 registered nurses from around the United States in attendance, HSS attendees were given the opportunity to see what it’s like to be a Magnet nurse across the country. Hear what HSS nurses who attended the conference had to say about their experience.

Gabrielle Kantrowitz, BSN, RN I love working at HSS and was extremely honored and excited when given the opportunity to attend the National Magnet Conference this year in Orlando. It was my first time at the conference, and I was inspired to be in the company of the thousands of nurses that attended.

Beginning with the opening session and throughout the days that followed, I cannot say enough good things about the conference. There was a parade of nurses celebrating their Magnet designations. The educational sessions were extremely informative with speakers who shared a wealth of knowledge about how they are helping their hospitals thrive. One presentation that especially touched me was speakers Bonnie and Mark Barnes, founders of the DAISY Award for Extraordinary Nurses.

I enjoyed getting to know the other attendees from HSS. Everyone was from a different unit, and it was nice to make those connections. Thank you, HSS, for giving me this wonderful experience!

Alex Lengle, BSN, RN As a first-year attendee at the annual Magnet conference, I found myself questioning what fellow Magnet-designated organizations could gain insights and innovations.

Dr. Anne Bass, Jessica Kovac and Dr. Theodore Fields pose at the HSS booth at ACR.

Members of the Department of Nursing at the 2019 ANCC National Magnet Conference.

communication and, most importantly, to donate our surplus to most at-risk communities, right in our backyard.

Yangchen Tshering, BSN, RN I have always been so proud to be a member of the HSS family, who provides excellent quality and compassionate care to all the patients regardless of race, gender and age. Furthermore, the same applies to employees.

Everyone is treated with respect, and we get tremendous support from our leaders as well as our colleagues.

Despite my speculative attitude and to my delight, we as a prestigious domestic and internationally sought healthcare facility still can improve in an area outside the orthopedic arena to reduce our carbon footprint, engage our team members and give back to our local communities. Food waste, upcycling, sustainability – all resonating terms presented by members of Chicago’s Rush Medical Center. This presentation spoke to such a basic need where we can contribute to improving community health.

To represent HSS in Magnet was a proud moment because we are HSS. This year’s Magnet Conference was huge and energetic. The conference agenda was jammed-packed with great sessions by the inspirational nurse leaders. It was a wonderful learning experience as I got a chance to meet and learn so much from all the experienced, educated and innovative nurses from different hospitals. Moreover, the poster presentations and exhibit hall were very informative and exciting as well.

Magnet inspired me to think beyond job roles and responsibilities, to cross-connect department

I believe attending the Magnet Conference is a great investment for all the nurses and the hospitals.

Compliance Helpline Reminder The Compliance Helpline is a service for employees who wish to anonymously or confidentially report suspected violations of the Hospital for Special Surgery’s Code of Conduct, officially stated policies or relevant public laws and regulations. This includes concerns about patient safety.

The Helpline does not replace other resources available to you, including supervisors, managers and Human Resources staff, but it is an alternative channel available to you 24 hours a day, 365 days a year. It is operated on our behalf by National Helpline Services, Inc., an independent firm.

The Compliance Helpline number is 888-651-6234.

HSS Rheumatology offered 14 Q&A sessions on the exhibit floor.

All information will be kept confidential unless the law requires it to be shared with law enforcement authorities. Hospital for Special Surgery policy forbids any retribution or retaliation against an employee who reports a compliance issue in good faith.

If you have any questions or concerns, contact the Corporate Compliance office directly at x774-2398

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New Medical Staff Theodore A. Blaine, MD Theodore A. Blaine, MD, is an Assistant Attending Orthopedic Surgeon at HSS. He is recognized nationally and internationally for his expertise in orthopedics and shoulder and elbow surgery.

Before joining HSS, he was the Physician-in-Chief of the Bone and Joint Institute and the former Interim Chairman of the Yale University Department of Orthopedics and Rehabilitation. Prior to that, he practiced for eight years with Columbia Orthopedics – NewYork-Presbyterian Hospital in New York and four years with University Orthopedics at Brown University.

Dr. Blaine’s professional training includes fellowships in shoulder and sports medicine at Columbia Presbyterian Medical Center, elbow surgery at the Mayo Clinic and musculoskeletal research at the University of Rochester. He is an active member of multiple orthopedic societies, including the American Orthopedic Association, the American Shoulder and Elbow Society, the American Society for Sports Medicine and the Association of Bone and Joint Surgeons. He has been recognized as one of the “Best Doctors in America” and a Castle Connolly “Top Doctor” in the New York Metro Area.

George Cyril, MD, FAAPMR George Cyril, MD, FAAPMR, is an Assistant Attending Physiatrist at HSS in the Department of Physiatry. Dr. Cyril believes in a comprehensive approach to medicine and partners with his patients through complicated problems. Dr. Cyril’s clinical interests are broad; he enjoys managing all non-operative spine and joint complaints.

After attaining his medical degree at the University of California Los Angeles, Dr. Cyril completed a surgical internship at Harbor-UCLA Hospital before completing a residency in Physiatry at the University of Pennsylvania. He then continued his training with a fellowship in interventional spine and sports medicine here at HSS. Dr. Cyril began his medical practice in the Beverly Hills and Marina del Ray (Silicon Beach) communities of Southern California.

As a solo practitioner, he grew a successful medical practice, where he worked with many of the top physicians and hospitals in the Los Angeles area. Dr. Cyril served as Medical Director for Physiatry at Southern California Hospital and Chairman for the Pain Management Team at the Cedars-Sinai: Marina del Ray Hospital location.

Nicholas Sama, MD Nicholas Sama, MD, is an Assistant Attending Orthopedic Surgeon at HSS specializing in the treatment of complex fractures in the arms and legs. He will be seeing patients at HSS Florida – Wellington, as well as the new HSS Florida location in West Palm Beach once it opens.

Dr. Sama is a board-certified orthopedic surgeon with fellowship training in trauma and reconstructive surgery. After completing his medical training at the University of Miami, School of Medicine, he went on to complete his orthopedic trauma and reconstruction fellowship at HSS/Weill Cornell Medical College. He has been a member of the medical community in South Florida since 2005.

The scope of Dr. Sama’s practice includes evaluation and non-operative care of problems with bones, muscles, tendons and ligaments, as well as the treatment of arthritic conditions. As an orthopedic surgeon, he has provided surgical intervention to amateur and professional athletes from many sports and those involved in non-sports-related accidents and injuries. Dr. Sama’s treatment strategy is to restore function and help alleviate pain in a manner that is evidence-based and safe.

William Schairer, MD William Schairer, MD, is an Assistant Attending Orthopedic Surgeon at HSS specializing in sports medicine.

Dr. Schairer completed his medical training at the University of California San Francisco School of Medicine, where he graduated with a distinction in Clinical and Translational Research. He completed his residency training in orthopedic surgery here at HSS, followed by specialized training through a fellowship in sports medicine surgery at the prestigious Steadman Philippon Research Institute in Vail, Colorado.

Clinically, Dr. Schairer uses minimally invasive arthroscopic techniques to treat injuries of the shoulder, knee and elbow. He has extensive expertise in complex open procedures as well as management of fractures and broken bone from traumatic injuries. Dr. Schairer has an extensive background in research about patient outcomes, epidemiology and utilization of surgical procedures. His research interests focus on studying the effectiveness of current and upcoming techniques to treat musculoskeletal injuries.

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Back in the Game HSS’s online patient forum – Back in the Game – now has more than 2,500 patient stories! The postings share how HSS helped patients get “back in the game.” Every month we will include one of the stories that highlight the extraordinary care members of the HSS family provide.

Read how HSS helped Mike Monahan of Ramsy, NJ get back in the game.

I am celebrating my one-year anniversary of my partial knee replacement (October 30, 2018), and I am truly “Back in the Game.” After years of being active in high school and college sports plus 45 years of tennis and golf during my professional career, my right knee developed chronic pain. After one arthroscopic surgery and two injections, it was time to look to see a solution to the constant pain. A friend recommended me to Dr. Gregory DiFelice, and after a consult, we agreed that a partial knee procedure would be the solution.

HSS Supports Runners as the Official Hospital of the TCS New York City Marathon HSS once again served as the Official Hospital of the TCS New York City Marathon on November 3, supporting runners before, during and after the event.

Leading up to race day, HSS specialists and physical therapists offered interactive classes and educational lectures that were free and open to the public. Similar to previous years, several events were held to prepare runners: ■■

onthly social media chats took place from July M through November, giving runners a chance to interact with HSS clinicians regarding questions and concerns.

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SS hosted five Running 201 classes covering topics H including Strategies for Running in the Summer, Sleep & Performance, Hot Topics in Marathon Training, Strength Training and Foam Rolling at HSS.

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e also hosted three events at the RunCenter on W yoga and foam rolling, as well as two sessions of yoga for 130 United Airlines runners at the Marathon Pavilion.

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After a very thorough pre-surgery workup, I had the procedure performed at HSS in NYC. The surgery took only 3 hours, and by 7 pm that night, I was up and walking. I left that next day and was doing home PT within three days of discharge. Both Dr. DiFelice and some close friends strongly suggested being religious about doing my PT. I was, and after six months of PT, I had reached my goals of getting back to the golf course and wading the streams of NY/NJ fly-fishing for trout. On my one-year anniversary, I am playing better golf and enjoying fly-fishing pain free.

The care I received at HSS was excellent from the person on the initial phone call to the person who walked me out to my car. They were all very professional and caring. Especially, Dr. DiFelice and his surgical team, the PT staff and all of the nursing staff who took such great care of me. It made all of the difference in the world.

I have been in the healthcare industry for over 45 years and have visited hundreds of hospitals; HSS is one of the best in the world. If I have to be on the receiving end of healthcare, HSS is the place I will always turn to for my orthopedic care.

Following the race, the HSS Marathon Monday Recovery Zone saw more than 400 runners come through for guided stretching and foam rolling.

Congratulations to all of the HSS runners: Gavin Berger, Catherine Campion, Ji-Nee Dalton, Edwin Diaz, Kelly Ferraiuolo, Pam Geisel, Alex Gilman, Rebekah Golden, Colleen Halligan, Kayla Hazel, Evan James, Holly Johnson, Chris Jurik, Andrew Kraszewski, Ron Lazaro, Drake LeBrun, Caitlin MacCourtney, Michela Manni, Jordan Metzl, MD, Meggie Ng, Jess Podell, James Powell, Mike Sarmiento, Stacey Schorah, Kelly Sessler, Mahdi Siddiqui, Renee Slaw, Brent Smith, Karen Sutton, MD, Haley Tornberg, Natalie Trezza, Brian VanVelzor and Ryan Verbic.

Thank you to all members of the HSS family who volunteered at Marathon events, and congratulations to all Team HSS runners who completed the Marathon!

SS had the opportunity to have clinicians speak on H three different topics at the Marathon Expo in the days leading up to the main event.

On the day of the Marathon, HSS once again had a strong presence, hosting two Recovery Zones – one at the TCS VIP reception and one at the New Balance VIP reception – where performance and rehabilitation staff helped runners stretch and recover post-race. We also had a team of employees volunteer to provide water to help marathoners stay hydrated at the Poland Spring Hydration Zone at Mile 16 and a cheer zone on First

Mike Monahan

Avenue. Finally, 33 members of Team HSS ran the Marathon!

Members of Team HSS gather for a photo before the TCS New York City Marathon.

HSS Sports Safety Team Trains Students on Proper Movements On October 22 and 23, HSS Sports Safety Program team members AJ Pegno, Jimmy Russomano, Jonathan D’Angelo and Jon Torine traveled to John I. Leonard High School in Greenacres, Florida to deliver educational workshops for students focused on reducing the risk of musculoskeletal injury during activity.

The team worked closely with Sarah Andrews, Director of Physical Education at John I. Leonard, to schedule sessions for more than 450 students, including 40 students from the school’s Medical Academy.

The students were excited to participate in the interactive training sessions and the school’s physical education teachers were eager to have more students participate in the future.

the content of biomechanics and anatomy in a way the students could understand and apply to their personal experiences. The online learning tools gave great visual support while the small group sessions allowed for physical application and connection to the online content. During the class that followed our guest presentation from HSS, students were answering my questions by recalling what they had learned and making that connection of where they learned it. I’m very thankful and appreciative of the opportunity provided to our students by HSS and look forward to having them return to our campus in the future.”

“Our team enjoyed our visit to John I. Leonard High School, working with their staff and students,” said AJ. “We are excited for the future and partnership with the Palm Beach County School District.”

“As a physical education teacher, it was great to see the students engaging with the content at both a new and deeper cognitive level,” stated Kristy Kirk, Certified Physical Education Teacher at John I. Leonard High School. “The instructors were able to break down

Jonathan D’Angelo, HSS Sports Safety Program Educator, trains students how to jump and land properly. (Photo: LILA PHOTO)

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DAISY Award Winner October 2019 – Ashley Laird, BSN, RN Ashley Laird, BSN, RN, is a pediatric nurse whose attentive qualities and astute care has not only garnered the recognition of physicians and colleagues, but has also proven to produce positive patient outcomes.

Recently, Ashley went the extra mile, following her gut instinct and skilled care when a patient’s signs and symptoms were not improving. Ashley facilitated integral team communication, and a meeting was organized to discuss the patient’s progress.

The patient was admitted to OSCU, and upon her return to the unit, the team was much more responsive and involved in her care. The parents and the patient developed a rapport with Ashley and requested her whenever she was on duty. Ashley truly exemplifies what it means to advocate for your patient and ensure a quality outcome.

Congratulations on a fantastic job, Ashley. We are proud to have you as part of the HSS family!

November 2019 – Tom Woodhouse, BSN, RN, CPAN Tom Woodhouse, BSN, RN, CPAN, is a PACU nurse who has proven to provide exceptional patient care to every one of his patients. During challenging times, Tom remains calm and uses his skillful training to ease the patient’s nerves.

Recently, a patient’s surgery was canceled due to medical complications and would be rescheduled within a few weeks.

Also facing personal issues, she was incredibly distressed, but Tom went above and beyond to help calm her down. He spoke compassionately to her, treated her with respect and helped facilitate her safe discharge from the hospital. He patiently answered all her questions and made her feel valued during a very difficult and emotional time.

This is just one example of the exceptional care Tom provides to his patients. He is a true asset to HSS and an honor to work alongside. Congratulations on a tremendous accomplishment, Tom!

To nominate a nurse for a DAISY Award, visit www.daisynomination.org/HSS, scan the QR code seen here or stop by a nurse’s station for a paper form.

If you have any questions regarding The DAISY Award, please email DAISYaward@hss.edu.

Employee of the Month November 2019 – Shasha Ma Congratulations to Shasha Ma, Employee of the Month for November! Shasha is an Ultrasound Technician whose impeccable work ethic and positive attitude aids in her dedication to providing the highest level of patient care.

Her commitment to excellence is evident, and she continually makes sure all patients feel comfortable and welcome at HSS. Described by colleagues as a team player, Shasha is always willing to lend a helping hand. She remains calm during high-stress and hectic times and communicates with patients in a way that is not only effective but admirable.

Shasha is energetic and cheerful every day and always has a smile on her face. She is a pleasure to be around for both her teammates and patients.

Shasha is hard-working, kind, punctual and courteous, making her a most deserving Employee of the Month.

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Milestones Rehabilitation ■■

Happy Freedman, Service Project Coordinator, was a panel guest and offered a demo on the Bike Fit podcast at the Philly Bike Expo.

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ana Aaron, PT, DPT, and Katherine Wilson, D PT, DPT, traveled to Ghana to volunteer for the Foundation of Orthopedics and Complex Spine (FOCOS).

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lexandra MacKenzie, OTR/L, CHT, and Emily A C. Sloane, OTR/L, CHT, traveled to Guatemala to volunteer for the Guatemala Healing Hands Foundation.

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SS Rehabilitation would like to acknowledge H all of our team who supported the TCS New York City Marathon. Between marathon week presentations, expos, stretching sessions, the recovery zone, Marathon Monday and running the race itself, over 35 members of the Rehab team participated in the event.

Public & Patient Education

Sports Medicine Program

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obyn Wiesel, Linda Roberts, Pamela SanchezR Villagomez, Maggie Wimmer and Claudia Zurlini presented with Sandie Goldsmith moderating a symposium on community-based interventions in aging populations at the American Public Health Association Annual Meeting in Philadelphia. Titi Ologhobo also presented on assessing parents’ needs in enrolling their children in organized sports.

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Robyn Wiesel and Titi Ologhobo presented at the American College of Rheumatology Annual Meeting in Atlanta, Georgia on Engaging Patients in Needs Assessments: Effective Self-Management Programming. They also presented a study group on Best Practices in Developing Self-Management Education Programs for Patients.

Picture This

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oseph Janosky, MS, PT, ATC, Sports Safety J Program Director, delivered a podium presentation titled, “The Effectiveness of Online ACL Injury Prevention Education for Sports Coaches” at the 2019 American Public Health Association Annual Meeting on November 5 in Philadelphia, PA and also presented at the National Alliance for Youth Sports 2019 Youth Sports Congress on November 13 in Orlando, Florida .

Joint Commission Reporting Hospital for Special Surgery is committed to providing safe, quality care to all of its patients. In the event you have a concern regarding the safety or quality of care provided by the Hospital or the Laboratory, you may report these concerns to the Joint Commission.

Please be assured that no retaliatory disciplinary action will be taken if an employee makes such a report.

In addition, the Joint Commission has stated that your name will be treated as confidential information, and will not be shared with any other party.

You may file your report in the following ways: 1. By email:

complaint@jointcommission.org

2. By fax: Office of Quality Monitoring, 630-792-5636 3. By mail:

The Adaptive Sports Academy at the HSS Lerner Children’s Pavilion partnered with the legendary Rockettes to provide a memorable day at Radio City Music Hall for our pediatric patients. From learning a few of The Rockettes’ signature moves to touring the Showplace of the Nation, participants were thrilled to spend time with these spectacular dancers!

Welcome Michelle Acosta, Donna Amarescu, Marie Kristel Calcestas, Nayeli Cruz, Blanche Dawson, Ndeye Dieng, Melina E. Eller, Aubrey Elstad, Jillian Emanuel, Chloe Fico, Julio Garicia Lugo, Ioannis Gkiatas, Zuriely Hernandez, Nicholas Hershfield, Misha Hooda, Sarah Khan, Melissa Lee, Julio Machicote, Adriana Marulanda, Kaitlyn McGrew, Jefrey Meletio, Matthew Moser, Brian Mulgrave, Shelly-Ann Paul, Melissa Razo, Marie-Jacquelin Reisener, Alexandra Roux, Melissa Salvadore, Nicholas Sama, Elissa Solomon, Shefali Sonal, Elizabeth Sumpter, Patrice Tyme, Lynette Valentin, William Walsh, Devin Williams

Office of Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181

For fax and mail reports, submissions must be on a Quality Incident Report Form available on the Joint Commission website at www.jointcommission.org.

Should you have any questions, please do not hesitate to contact the Executive Offices at x606-1236.

Editorial Staff Editor-in-Chief:

Marisa DeFilipps

Managing Editor:

Stephanie Iannello

Editorial Committee:

Lisa Goldstein, Bruce Slawitsky, John Englehart

Do you have content you would like to see featured in a future edition?

If so, please email ECHO@hss.edu.

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