ECHO - April 2019

ECHO

April 2019 Vol. 21 Issue 4

STORIES AND NEWS FROM THE HSS FAMILY

Largest Ever Class Graduates Leadership Academy

“Keep Her in the Game” Conference Empowers Young Female Athletes

SS is a special

H

and unique place because

of the people who make

A

up the HSS family.

As our President and CEO, Lou Shapiro,

of our mission to enable young female athletes

dropping out of sports at 1.5x the rate that boys do

is a leader regardless

by the age of 14, and by 17, more than half of girls

of their role. This is the

will quit sports altogether. In an effort to encourage

concept of Leadership

and empower girls to continue in sports, HSS and

By All. On April 12, display when the sixth

focused on musculoskeletal health, it is part

to continue in sports. Studies have shown that girls are

often states, everyone

this was on full

s the world’s leading academic medical center

Leadership Academy graduates pose with Lou Shapiro and Denise Williams after the graduation ceremony.

the Women’s Sports Medicine Center (WSMC) partnered with espnW to create “Keep Her in the Game,” a day-long conference featuring distinguished

graduating class of Leadership Academy was

individuals throughout the organization, the catalyst

honored at a ceremony in the Richard L. Menschel

for the program has been Denise Williams, Senior

Education Center.

Director, Organizational Development. As one of the

The conference, which took place at HUB 17 at the

Leadership Academy is a competency based

creators of the program, Denise has played a key role

Lululemon store in Manhattan, featured three panels

program sponsored by the Organizational Learning

in its success.

with HSS experts, ESPN talent, current and former

and Development Department designed to develop

During the graduation, Bruce Slawitsky, Senior Vice

leadership skills and knowledge for frontline

President, Human Resources & Service Excellence,

management. Participants are required to complete

shared with attendees that this would be Denise’s

12 courses over two years that are linked to the

last graduation, as she will be retiring in June. He

leadership competencies at HSS. Courses cover topics

thanked Denise for her tremendous contributions

such as innovation, management, communication and

as the audience gave her a standing ovation.

operational excellence, and are taught by subject matter experts across different departments at HSS.

females from various disciplines in the sports industry.

pro athletes, motivational speakers and nutritionists.

“I am so grateful to have had the opportunity to be a part of the Leadership Academy,” said Denise. “It truly

“Leadership is not about being the boss or even

is a pleasure to work doing something that you love,

managing others,” said Lou. “It is about listening

like training. In addition, one of the best parts of the

and coaching. Leadership development is a lifelong

Leadership Academy has been getting to know and

learning process. Learning about leadership helps

building relationships with the participants and

you to be a better leader, and it helps those around

presenters. I have had the opportunity to learn from

you become better leaders too.”

each group, especially the presenters who have been

Dr. Scott, Dr. Sutton, Dr. Callahan, Dr. Hannafin, Heidi Skolnik, Dr. Casey and Allison Roditi pose for a photo outside the conference.

This year, 32 individuals graduated from the

so giving with their time and expertise. I will truly miss

program, which is the largest class to date. A total

my time in the Leadership Academy and connecting

This included several members of the HSS WSMC,

of 109 individuals have graduated from Leadership

with so many great people in the HSS family.”

a multidisciplinary center with a team of clinicians

Academy since its inception in 2012, with another

Thank you, Denise, for making Leadership Academy

who provide world-class, collaborative care for female

58 currently enrolled in the program.

such a meaningful and successful program over

athletes of all ages and abilities. More than 50 young

Although Leadership Academy would not be possible

the last seven years, and congratulations to all of

female athletes, along with parents and coaches,

without the hard work and collaboration of multiple

the graduates!

attended the event.

CONTINUED on page 2 This year’s graduating class of Leadership Academy was the largest ever.

Congratulations to the 32 graduates!

Maria Arkipoff

Samantha Gilbert

John Oliver

Renee Slaw

Grace Bell

Lawrence Goldberg

Sarah Ortolan

Maureen Suhr

Eliza Borges

Ken Jordan

Howard Parks

Jessica Torres

Vilma Briones

Blesy Kurian

Dipikabahen Patel

Robyn Townsend

Charlika Clarke-salikram

Shukhrat Maksumov

Vielka Pena

Denise Vashaun

Zoe Cornielle

Nica Marcellus

Lon Samuelson

Janet Villa

Roshnee Durgaprasad

Melissa Medina

Samuel Schuessler

Peter Vouyoukliotis

Andres Farfan

Ronald Monteron

Richie Seeratan

Randi Yeung

Inside

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Collaboration with Scientific Analytics

Annual Girls Night Out Event

Stacey Malakoff Honored for Her Leadership

by City & State

“Keep Her in the Game” Conference Empowers Young Female Athletes CONTINUED FROM COVER Panel discussions covered topics including sports

one room empowering one another and sharing

health and wellness, supporting the female athlete

stories of success. We set out to inspire young

n late March,

and options for girls to stay in sports other than

female athletes and had them literally on the edges

Stacey Malakoff,

going pro. Panelists shared firsthand experiences

of their seats.”

Executive Vice

as women in the field of sports and gave advice

The girls in attendance enjoyed their experience and

President, Treasurer

to the girls in attendance. They talked about the

left the event feeling more confident and empowered.

and Chief Financial

importance of creating an environment that

Parents and coaches found the information to be

Officer, was honored

empowers young girls to stay in sports, and how

helpful and presented in a manner that the girls

among 30 distin-

we can do this. Crista Samaras, former professional

could easily understand.

guished New York

lacrosse player and founder of Brave Enterprises,

women at City &

led a soul searching, confidence building session

State’s 2019 Above

to help inspire the girls to let go of insecurities and

I

fear, and build resilience and bravery.

& Beyond Gala. The women recognized at the event were selected because

Congratulations, Stacey, on being honored for your leadership and contributions to the healthcare field.

they exhibit exemplary

Thank you to everyone at HSS who helped organize or participated in the event, including Lisa Callahan, MD; Ellen Casey, MD; Marci Goolsby, MD; Jo Hannafin, MD, PhD; Daphne Scott, MD; Cara

“This event exceeded all expectations,” said

Senicola, PT, DPT, OCS, USATF-1; Heidi Skolnik,

Karen Sutton, MD, Associate Attending Orthopedic

MS, CDN, FACSM; Karen Sutton, MD; and Jessica

Surgeon, who served as chair of the event. “It was

Podell, Associate Director, Global Sports Marketing

an amazing experience to see so many women in

& Business Development.

Several female HSS physicians participated in panel discussions.

Amanda Leavell, former professional lacrosse player, interacts with a young girl during a motivational session.

The girls had fun during a warm-up session at the event.

Dr. Sutton takes a photo with New York Liberty Legend and four-time WNBA All-Star Teresa Weatherspoon.

leadership in their fields and have made important contributions to society in the sectors of business, public service, healthcare, law, lobbying, real estate and construction, and nonprofits.

Spending nearly her entire career with HSS, Stacey has played an influential role in helping HSS to become the organization it is today.

She was instrumental in planning the Hospital’s expansion in the 1990s, which laid the groundwork for further expansion throughout the years.

“I am so honored to have been recognized by City & State along with 29 other successful women who serve as leaders in their own organizations and fields,” said Stacey. “I am proud to be a part of HSS and to have contributed to the financial success of our organization by enhancing our mission, culture, quality, superior values and innovation.”

“I would like to congratulate Stacey on her continued leadership and contribution to HSS and the city and state of New York,” said Lou Shapiro, President and CEO, who addressed the crowd at the gala. “All of the women who were recognized at the gala, including Stacey, are serving as leaders, not only within their own organizations, but within their fields and in their communities. They have given their time, dedication and commitment to have a great impact on millions of lives.”

Making Rounds News & Insights from Lou Shapiro, President and CEO

Access “Making Rounds” at www.hssmakingrounds.com to read the below posts and more. I look forward to your comments.

– Lou Shapiro • Leading the Way in Opioid Stewardship • Recapping Our Annual Board Meeting • People • Scaling HSS Impact • Teamwork at Work!

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More than 50 women attended the “Keep Her in the Game” conference.

Collaboration with Scientific Analytics Supports Growing HSS Musculoskeletal Ecosystem he HSS ecosystem is growing physically and

Applications of this technology include injury

This emerging HSS ecosystem including the DARI

digitally with the purpose of strengthening

prevention, performance improvement and

platform will help set new standards in the quality

HSS leadership in a dynamic marketplace.

wellness, as well as raising general awareness of

and availability of musculoskeletal wellness,

We recently announced a strategic collaboration

how movement impacts one’s musculoskeletal

assessment devices and solutions.”

with Scientific Analytics (SAI) to integrate HSS

health, supporting large employee and general

HSS and SAI have been working together since

knowledge with SAI technology to improve

populations nationwide. Our planned integration

the first DARI installation at HSS Westchester

the quality and accessibility of motion analysis

of HSS knowledge into the DARI system will enable

nearly two years ago. The escalated collaboration

for patients.

scalability and the ability to reach populations that

will include advancements to assessment protocols

SAI’s DARI Motion technology has been refined by

would not otherwise receive these benefits.

and data interpretation.

more than 425 billion data points of human motion

“This collaboration is an important new part

“This collaboration has the potential to democratize

gathered across applications in athletics, military

of the musculoskeletal care ecosystem being

reliable standards for musculoskeletal wellness, akin

and healthcare. It was recently awarded the FDA

created by HSS to make better quality injury

to how the thermometer changed ‘it’s cold’ to ‘it’s

510K medical device designation issued for their

prevention and treatment more widely available,”

30 degrees,’” said Todd J. Albert, Surgeon-in-Chief

groundbreaking computer-vision technology that

said Lou Shapiro, President and CEO. “SAI’s state-

and Medical Director. “That would be good for

precisely measures human movement patterns at

of-the-art technology complements additions and

everyone, and a good example of the far-reaching

the point of care without requiring the subject to

advancements to our clinical talent, network of

value of HSS knowledge.”

wear any sensors or special clothing.

locations, digital offerings and education delivery.

T

HSS Debuts Pop-up Experience Our expanded relationship with Scientific Analytics

balancing, that are analyzed using the DARI

Thank you to everyone involved in making this

led to the pilot of a mobile HSS experience that

technology. Consumers leave with a personalized

experience a success, including Rob DiGiacomo,

debuted in early April. Combining HSS knowledge

report about their movements, including mobility,

PT, DPT, ATC, Assistant Vice President, Sports

and expertise with Scientific Analytics’ DARI

symmetry, strength and alignment, that is

Medicine-PT; Jorge Giral, PT, DPT, SCS, COMT,

technology, the HSS Pop-up Experience made

reviewed with them by an HSS expert on-site.

CSCS, Clinical Supervisor, Westchester; and

its first appearance at the invitation-only CNBC

Participants of the HSS Pop-up Experience have

Shawn Morrissey, Assistant Director, Marketing

Wellness & The Bottom Line event for large

ranged from large employers who are working

and Partnerships.

employers in the US, and then for the public

to improve on the value they receive for their

four days later in Aspen, Colorado.

healthcare spending to quality-focused individuals

This experience gives individuals the opportunity

to high-performance athletes. To date, more

to perform a series of body movements and

than 150 individuals have received a personal

motions, such as jumping, squatting and

assessment from the experience.

Rob DiGiacomo reviewed a personalized report with one of the participants at the CNBC event.

The HSS Pop-up Experience was in Gondola Plaza in Aspen in early April.

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Environmental Services Recognized with Inaugural Partners in Leadership Award very day, members of the HSS family are

of Housekeeping, Environmental Services. “It’s

living up to the notion of Leadership By All,

another example of what makes HSS an amazing

and this has not gone unnoticed. The Security

place to work; we all are partners in the success of

E

Department recently created a new award –

the institution.”

Partners in Leadership – to recognize the continued

“I am honored and blessed to lead a staff of

commitment to safety, security and dignity of the

such genuine, hardworking, dedicated and loyal

HSS community by another department in the

individuals,” Lenny continued. “They are what the

organization. The inaugural award was presented to

true meaning of integrity is. Security truly is a

Environmental Services at a ceremony on April 11.

shared responsibility and we are glad to be a partner

One of the lesser-known things that Environmental

in keeping the patients, staff and visitors feeling

Services does is recover missing property around

safe and knowing that HSS is an institution built

HSS and bring those items to Security. Oftentimes

on integrity.”

these items are very valuable, including everything

Thank you to the Security Department for creating

from irreplaceable sentimental objects to costly

this important recognition, and congratulations to

medical devices and even cash. The fact that

Environmental Services for earning the 2018

members of this team go above and beyond to

Partners in Leadership Award!

Lenny Bonanno and Joe Sweeney pose with the award.

ensure these items make their way back to their rightful owners is a true testament to their character, the culture of HSS and their leadership.

“My experience at HSS, since I arrived in January of 2018, has been incredible because of the people who work here,” said Joe Sweeney, Senior Director of Security, who helped to create this award.

“Every day is another opportunity to watch the most professional and compassionate staff do amazing work. From a security perspective, those are key ingredients to a safer workplace. I believe that everything has an element of security to it and that security is a shared responsibility, and there is no better example of this than the Environmental Services team.”

“I would like to thank Joe Sweeney and the Security Department for recognizing the Environmental Services Department with the Partners in Leadership Award,” said Lenny Bonanno, Director

The Environmental Services Department was presented with the inaugural Partners in Leadership Award by the Security Department.

New Medical Staff

Jordan M. Ruby, MD Jordan M. Ruby, MD, is an Assistant Attending Anesthesiologist at HSS with specialized training in pediatric anesthesiology.

After receiving his medical degree from the George Washington University School of Medicine and Health Sciences, Dr. Ruby completed his internship in internal medicine at George Washington University.

Following, Dr. Ruby moved to California for residency training in anesthesiology at Stanford University Hospital. He then completed a fellowship in pediatric anesthesiology at the Children’s Hospital of Philadelphia (CHOP).

Dr. Ruby has specialized interest in pediatric regional anesthesia and acute pain management. He is a member of the American Society of Anesthesiologists and the Society for Pediatric Anesthesia.

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Lupus Patients Enjoy Annual Girls Night Out Event n early April, Charla de Lupus (Lupus Chat)®

“We are honored to continue to partner with Project

hosted their annual Girls Night Out/Spa Night

Sunshine to host such a meaningful event for our

event for young women with lupus and their

young women and their loved ones affected by

I

parents and caregivers to enjoy an evening of

rheumatic illness,” said Priscilla Toral, LCSW, Charla

pampering, socializing and fun. The event was

de Lupus Program Manager. “We strive to build an

co-sponsored by Project Sunshine, a non-profit

unforgettable evening in which our patients can

organization that provides free educational,

momentarily forget about their illness, build self-

recreational and social programs to children

esteem and confidence.”

facing medical challenges and their families.

The Charla team received positive and inspiring

Volunteers, including our pediatric physicians, Miss

feedback from the girls and parents after the event.

USA and Miss Universe, became personal shoppers

When asked what her favorite part of the event was,

for the 25 young women who participated in the event,

one teen responded that is was “being able to

helping them to each pick out a dress. The girls then

socialize with other girls who understood some of

had a chance to get pampered with new hairstyles,

what I’m going through.” A parent who was asked the

makeup application and manicures. There was also

same question said it was “how happy my daughter

a photo booth area, a create-your-own makeup bag

was and how she connected and met people

station, DIY lotions, journals and a game table.

struggling with the same condition.”

While the girls were enjoying their experience, their

Thank you to the entire Charla de Lupus team, along

parents and caregivers were treated to a relaxing spa

with Project Sunshine, Miss USA, Miss Universe, the

night with massage therapy and concierge services

Department of Social Work Programs and the HSS

from our HSS Patient Access volunteer group. They

Patient Access EAC Volunteer Group for making this

had the opportunity to meet other parents and

amazing event possible.

Miss USA helped the girls pick out the perfect dress.

caregivers and build mutual support.

The girls posed for a photo with Miss USA and Miss Universe.

Team members from the Department of Social Work Programs were instrumental in organizing the event.

Patient Access team members volunteered at the event.

Members of the Pediatric Rheumatology team attended the event in support of their patients.

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Back in the Game SS’s online patient forum – Back in the Game

H

– now has more than 2,300 patient stories!

The postings share how HSS helped patients

get “back in the game.” Every month we will include one of the stories that highlights the extraordinary care members of the HSS family provide.

Read how HSS helped Peyton Ely of Wall, NJ get back in the game.

HSS Sports Safety Program Recognized for Exemplary Service to the Community ince its launch in 2015, the HSS Sports Safety Program has partnered with hundreds

Randolph Tigers (P.S./I.S. 76), and two members of

of schools and community-based sports

the Tigers football team recently presented the

S

Edward Roldan, head football coach of the A. Phillip

organizations throughout New York, New Jersey,

program with the award. Supporting the school’s

Connecticut and Pennsylvania to deliver free

continued focus on providing safe sports

education programs for thousands of coaches,

experiences for young athletes, Coach Roldan and

parents and young athletes. In recognition of their

the school’s coaches, parents and young athletes

After more than

exemplary service to the community, the program

have participated in several Sports Safety education

2 years of constant

was recently recognized with a citation from the

programs since 2016.

pain and swelling with

Honorable Marcos A. Crespo from the New York

no real diagnosis, we

State Assembly.

found Dr. Strickland.

Within minutes and with just a look, Dr. Strickland knew exactly what the problem was. I am a competitive dancer and Dr. Strickland assured me that I would be back dancing within 9-12 months pain-free. It was the start of comp season and there was no way that I was going to have surgery then. But after my first competition in February 2018, the pain was unbearable and even though I was scared I decided to move forward with the surgery.

On April 9th I had a tibial tubercle transfer (TTT), which is a pretty invasive surgery to move the patella down into the correct position. I was 6 weeks non-weight bearing, which was really hard as a dancer since I was very active and dancing 6 days a week. I was told I would not be able to dance for 9-12 months, which was really hard to swallow, but I did what I was supposed to do and with lots of hard work and dedication I was back to dancing in 4 months and just had my first competition.

No pain whatsoever!

Coach Edward Roldan and two student-athletes from the A. Phillip Randolph Tigers (P.S./I.S. 76) presented AJ Pegno with an award recognizing the HSS Sports Safety Program for providing exemplary service to the community.

I can’t thank Dr. Strickland and her whole entire team enough for everything! Simply amazing!!!

Spiritual Care Department Hosts Annual Model Seder he Spiritual Care Department is proud

T

to celebrate and honor traditions from all faiths. On April 16, Chaplain Margo Heda

and Spiritual Care hosted the annual Model Seder to honor the traditions of the Passover holiday.

During the event, Chaplain Margo explained the meaning of Passover and the Seder, which commemorates the Jewish people’s exodus from Egypt and the universal themes of moving from slavery to freedom. She also shared holiday traditions, including Passover foods and holiday songs, which were happily sung by all in attendance.

Thank you to Chaplain Margo and the Spiritual Care Department for sharing these traditions with fellow members of the HSS family.

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Pediatric Patients Share Fun Experience with National Wheelchair Basketball Association n April 13, eight of our pediatric patients

The patients who participated have conditions

Thank you to the HSS family members who

and their siblings were treated to another

that affect body movement, muscle control, posture

helped make this experience a memorable one

and balance. This trip provided another opportunity

for our patients, including Michelle Yang, PT, DPT,

for these young patients to participate in an activity

CSCS; Nick Wirth, Director, Operational Excellence;

O

exciting sports experience by the Adaptive

Sports Academy at the HSS Lerner Children’s Pavilion. The children visited Fastbreak Sports,

with the goal of building their self-confidence,

Christine Goodbody, MD, PGY4; and Peyton

a youth sports center in NYC for kids and teens,

encouraging independence, and increasing physical

Katz, CCLS, Pediatric Patient and Family

where they participated in basketball activities with

activity and mobility. Working with the NWBA

Care Coordinator.

players from the New York Rollin’ Knicks of the

players provided a unique and inspiring experience

National Wheelchair Basketball Association (NWBA).

for attendees.

Employee of the Month April 2019 – Elizabeth Kautz Congratulations to Elizabeth, Employee of the Month for April. Elizabeth is a case manager who has been a member of the HSS family for more than 10 years. During her time here, Elizabeth has demonstrated hard work, dedication and commitment to patients and families alike.

A nurse by training, Elizabeth has the ability to anticipate the needs of each patient she works with, assuring they are all discharged safely to the most appropriate environment. She provides tireless consideration and attention to detail, which gives the patient and family peace of mind as they leave HSS. Elizabeth is a team player who goes above and beyond at work. She is known for her focus on collaboration, courtesy, consideration and patient safety in everything that she does.

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Milestones Public and Patient Education

Rehabilitation

• Maggie Wimmer and Robyn Wiesel,

• Julia Doty, OTR/L, CHT; Katie Keaney, OTD,

• Lynne Balliette, PMA-CPT; Jamie Lamb,

MCHES, were featured in an article titled

OTR/L, CLT; Paulina Rukaj, MS, OTR/L, CLT;

PT, DPT, OCS, CMPT, PMA-CPT; and Giusi

“Self-Management Therapies Helping HSS

and Christine Rocchio Mueller, MS, OTR/L,

Tsaousis, PT, DPT, PMA-CPT, presented the

Patients Deal With Stress and Pain” for Pain

C/NDT, presented at the 2019 American

HSS Rehab Grand Rounds program “The Role

Medicine News.

Occupational Therapy Association (AOTA)

of Pilates in Motor Learning within the

Annual Conference & Expo in New Orleans, LA.

Rehabilitation Environment.”

• Joseph Janosky, MS, PT, ATC, has been appointed as the District 2 representative

• John Indalecio, OTR/L, CHT, MS, presented

to the National Athletic Trainers’ Association

on the “Benefits of Occupational Therapy for

Professional Development Committee, a section

Spondyloarthritis” at a seminar co-hosted by

of the Executive Committee for Education.

HSS and the Spondylitis Association of America.

Picture This

Welcome Abid Anwar, Tesley J. Arzu, Sandy Baez, Ryan Bange, Latisha C. Beckham, Dominique F. Bien-Aime, Rajshree Bissoon, Michael Black, Andre Bolinas, Noelle A. Carnevale, Andrew Cheng, Hei Ching Chan, Christina Deda, Amber Dhillon, Michele L. Dowd, Ronald S. Edwards, Andrew Ferrazzoli, William C. Filaski, John M. Finger, Alaysia M. Gabriel Milliner, Bairon G. Garzon, Angela Giordanella, Angelica Gonzalez, Fransaita Hazelwood, Ashlyn Helmrich, Lindsey Janoskie, Elanit Laker, May Li, Arbesa Liko-Keqi, Anna A. Lis, Jodie Magyari, Kelsey McCallister, Katherine McDermott-Blackburn, Tishana A. Meikle, Rosa M. Mirabal, Isiss J. Moore-Halls, Meghana S. Pandit, Cameron Payne, Shaquenda Peay, Jessie T. Pineda, Peter Principe, Maksymilian Rejmer, Theodora Revelas, Jessica Rios, Kamil Roszkowski, Marta Santos-Quevedo, Marie Therese C. Sarmiento, Semona Shlayan, Katherine Soto Perez, Eun Sung Suh, Geraldine Valerio, Caitlin C. Walsh, Dakota Ward, Aliza Wolfe, Charles L. Young

Joint Commission Reporting The Department of Anesthesiology, Critical Care & Pain Management held a luncheon to recognize and thank our anesthesia technicians for their daily dedication to our patients and staff in honor of National Anesthesia Technician Day. Pictured above are Garrick Austin, PM Technician; Junior Rigby, Anesthesia Technician Manager; Mary Hargett, Director, Education and Clinical Initiatives; Hector Pineda, AM Technician; and Grell Barns, PM Technician Supervisor. (Not pictured: Raymond Daniel, Senior AM Technician; Nicolas George, PM Technician; and Michael Liu, Supply Technician)

Compliance Helpline Reminder The Compliance Helpline is a service for employees who wish to anonymously or confidentially report suspected violations of the Hospital for Special Surgery’s Code of Conduct, officially stated policies or relevant public laws and regulations. This includes concerns about patient safety.

The Helpline does not replace other resources available to you, including supervisors, managers and Human Resources staff, but it is an alternative channel available to you 24 hours a day, 365 days a year. It is operated on our behalf by National Helpline Services, Inc., an independent firm.

Hospital for Special Surgery is committed to providing safe, quality care to all of its patients.

In the event you have a concern regarding the safety or quality of care provided by the Hospital or the Laboratory, you may report these concerns to the Joint Commission.

Please be assured that no retaliatory disciplinary action will be taken if an employee makes such a report. In addition, the Joint Commission has stated that your name will be treated as confidential information, and will not be shared with any other party.

You may file your report in the following ways: 1. By email:

complaint@jointcommission.org

2. By fax:

Office of Quality Monitoring, 630-792-5636

3. By mail:

Office of Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181

For fax and mail reports, submissions must be on a Quality Incident Report Form available on the Joint Commission website at www.jointcommission.org.

Should you have any questions, please do not hesitate to contact the Executive Offices at x606-1236.

The Compliance Helpline number is 888-651-6234.

All information will be kept confidential unless the law requires it to be shared with law enforcement authorities. Hospital for Special Surgery policy forbids any retribution or retaliation against an employee who reports a compliance issue in good faith.

If you have any questions or concerns, contact the Corporate Compliance office directly at x774-2398.

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Editorial Staff Editor-in-Chief:

Marisa DeFilipps

Editorial Committee:

Lisa Goldstein, Bruce Slawitsky, John Englehart