Heartbeat October 2019

O C TO B E R | 2019 NEWSLET TER

Heartbeat

O C TO B E R | 2019

Heartbeat From the CEO...

It’s hard to believe we’re already through October and

we can work to fix what’s broken. Hosparus Health is not

have to admit, it’s been a difficult year. We knew when

improvement.

headed into the end of 2019. As I reflect on this year, I

we deemed 2019 “Our Year of Strengthening” it would

perfect, but we are committed to listening and continuous

present some challenges. But we have felt the challenges

I can’t tell you how much I appreciate the dedication

imagined we would.

thank each of you, personally, for your exceptionally hard

weighing on us as an organization more acutely than I

I make that statement not to deflate anyone, but to simply acknowledge what I think the Hosparus Health team is experiencing. But even as we face these challenges, I

am encouraged by all of the positive momentum I see on the horizon. I am encouraged that our teams have pulled together to conquer Homecare Homebase as

our new system, despite its challenges, to better serve our patients. I am encouraged that after a year of an

inconsistent census, we’re starting to see our census

rebounding. I am encouraged that our teams are banding together to look at ways we can operate more efficiently.

And I’m encouraged that our teams are telling us

I see to our mission, despite the challenges. I want to

work and dedication during the Homecare Homebase

implementation and beyond. Yes, I see challenges, but I see many more bright spots. Our teamwork and commitment

to our mission is one of the brightest. Please know I am so proud of the people I see working tirelessly to overcome these challenges. I, too, am committed to working

alongside you and overcoming these challenges together.

Gratefully,

Phil Marshall

– candidly– what’s working and what’s not working, so

HL Renovation Progress

Updates to the lower level of the building you need to know

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Calendar

View upcoming events and get ready for the holiday season

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Important IT Updates

The deadline to turn in old equipment is near

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Blog

Hairstylist Volunteers His Time to Bring Dignity to Hospice Patients By: Sky Kevyn Yeasayer

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O C TO B E R | 2019

Forward Momentum CO R P O R AT E

HomeCare HomeBase Go Live A sincere thank you to everyone for your time and effort implementing Homecare Homebase

(HCHB). Because of your diligence, we were able to meet our go live date of October 1st for the entire organization, while continuing to provide patient care and keeping all functions of the organization

operational! It was no small feat to enter nearly 1,100 current couch visit patients through all stages of

the patient life cycle, attend in-person classes in eight locations over a two week period, and maintain

our census. We appreciate Indiana and our support departments leading the way – their experiences helped us with the Kentucky roll-out.

As you can probably imagine, we are far from finished with our HCHB journey! Now that we have the system implemented, there are many processes we are still working on – we consider this our “refinement stage.” As you use the system and get more comfortable with it please let us know if you have questions or suggestions to improve the functionality. Email questions/suggestions to Courtney Broyles. Thank you again for your continued patience, perseverance, collaboration and feedback so we can make HCHB the best system for you, your patients and families, and our organization.

Have you seen this in your email? If so, that means there’s an important update about HCHB you need to read!

Don’t miss out!

Heart Connection TM Program Connects Nationally For past few months, Stephanie Alvey Banks has been working with the National Partnership for Hospice Innovation (NPHI)

and four other well-known NPHI member hospices on heart failure programs. Together they have developed a standardized

program that will provide other hospice organizations the tools to launch a cardiac program. Hosparus Health has seen patients benefit from the Heart Connection TM program’s additional support, education and quick access to medications for symptom relief. Now, more patients living with advanced heart disease will be able to benefit from our expertise.

Stephanie will presenting the Heart Connection TM program at the NPHI Annual Summit in late October.

Pictured on the left is the hospice work-group when in Boston.

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Spreading the word.

CO R P O R AT E

1000 Building Renovation Updates

Upcoming Huddles

Major construction continues at the 1000 Building.

This is a time to hear first hand from Phil and Terri what is going on and the company’s direction. We are open to your questions and encourage you to send

If you will be using the 1000

Building, or just visiting, please be aware of these dates and

questions in advance.

• 10/28 to 1/1: No restrooms

Submit questions to huddlequestions@hosparus.org.

changes:

available on the 1st floor. Use

If you prefer to remain anonymous with your question

2nd floor

from any Hosparus Health copier. We do value your

be under renovation. They

and important.

facilities on Lower Level or

you can scan the question to the same email address

• 11/25 to 12/6: Elevators will

input and will strive to include topics that are relevant

will be working on one at

a time so we can continue operation of the other.

If you have any questions, contact Casey Stallsmith, Operations Project Manager, cstallsmith@hosparus.org.

C U S TO M E R S U P P O R T

November 5: 12:30-1:30 & 1:45-2:45

CENTR AL KENTUCK Y November 14: 8:30-10:00 GREEN RIVER

November 14: 12:30-2:00 F O L LO W T H E S I G N S A N D B E S A F E!

BARREN RIVER

November 14: 4:00-5:30 (EST) K K I DS / PA L L I AT I V E

Driving to Louisville Office

PLE ASE BE C AREFUL WHEN DRIVING IN RESIDENTIAL AREAS We are all busy and often don’t have much time between meetings, but

we all need to be aware our Ephraim McDowell office is in a residential

area. Unfortunately, we’ve recently

fielded a number of complaints from the residents living near our office.

Their complaints center around

our employees driving too fast in

their neighborhood and parking in their spots. We have been

notified that residents plan to have improperly parked vehicles

towed. Please drive with our neighbors in mind, and always use a Hosparus Health parking lot. When our main parking lots fill

up, you must use parking lot D. Please continue to reserve the

parking spaces outside of the Grief Counseling Center for our clients that need them.

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November 19: 8:30-10:00 LO U I S V I L L E - S O U T W E S T December 3: 8:30-10:00 H I CC

December 10: 12:30-1:30 & 2:00-3:00 SOUTHERN INDIANA

December 11: 8:30-10:00 LO U I S V I L L E - C E N T R A L December 12: 12:30-2:00

LO U I S V I L L E - S O U T H E A S T December 12: 3:00-4:30

GENER AL HUDDLES* November 26: 1:00-2:30

December 3: 11:00-12:30 December 3: 1:30-3:00

December 10: 8:30-10:00 * If you are not able to attend your community huddle, please plan to attend one for another community or one of the general sessions.

O C TO B E R | 2019

Connecting you to events.

C A L E N DA R N OV E M B E R I S:

N OV E M B E R 23

National Hospice and Palliative Care Month

Thrift Shoppe Christmas Bazaar

National Family Caregivers Month

Shop holiday decor at this annual event! For more updates follow the Facebook event page

here.

N OV E M B E R 11

Veteran’s Day N OV E M B E R 15

Children’s Grief Awareness Day N OV E M B E R 16

Hosparus Health Candle Glow Gala & Lounge Louisville Marriott Downtown

GAL A EMPLOYEE TICKETS: Regular tickets are still available for both the Gala & Lounge: igfn.us/f/2dcy/n

Join the Facebook event here for updates!

N OV E M B E R 16

Volunteer Training: Louisville Contact Sky Yeasayer for more information,

N OV E M B E R 28

Thanksgiving D EC E M B E R 3

Giving Tuesday

Giving Tuesday is a movement to create an international day of charitable giving at the beginning of the Christmas and holiday season.

Give to Hosparus Health here.

syeasayer@hosparus.org.

D EC E M B E R 7

N OV E M B E R 19

Volunteer Training So. Indiana

Contact Vonya Gresham for more information,

Volunteer Training Campbellsville Thrift Shoppe

Contact Carrie Truitt for more information,

ctruitt@hosparus.org.

O CC U PAT I O N A L H E A LT H C A L E N DA R

vgresham@hosparus.org.

D EC E M B E R 17

Kourageous Kids Holiday Party

See more events & programs on our website.

Show your interest and share our events with your friends & family!

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Funding the mission.

D E V E LO P M E N T

Gifts

Give Back to Hosparus Health

Our Development department often works unconventional

If you are looking for a way to give back or a way

hosting events, meeting with potential donors, writing grants,

choose Hosparus Health as your charity of choice

donors. Below are just a few of the notable accomplishments our

Kroger community rewards.

hours to cover a variety of responsibilities: from preparing and

for your family and friends to help? You can easily

picking up auction items or donations, and making phone calls to

for any purchases through Amazon Smile and

development department has achieved.

• •

We recently received a grant of $2,500 from the Oldham County Community Foundation for grief programs and counseling for county residents.

Setup your Amazon Smile

Thanks SO much to Midland Trail Golf Club for another

wonderful event to benefit Hosparus Health! Their generous

support over the past 20+ years has gone a long way towards

helping us create more moments for our patients and families!

This year the tournament raised $27,000.

Setup your community rewards A M A ZO N S M I L E H A S CO N T R I B U T E D $70 4 , A N D K R O G E R CO M M U N I T Y R E WA R DS H A S CO N T R I B U T E D $9, 8 0 0 S I N C E W E S TA R T E D U S I N G T H E P R O G R A M S!

The Good Stuff.

S U B M I T T E D BY PAT I E N T S & FA M I L I E S , T H I S I S T H E ‘ W H Y ’ B E H I N D W H AT W E D O. When my mom passed in April, the nurse and chaplain walked me through the process in a truly caring and

professional way--for which I’m so grateful. The facilities (HICC) accommodated our family well with a toy area for my son and a prayer chapel. Kind people brought sweet treats there everyday. The touching gesture of the clay jars with my mom’s thumb-print was helpful, as was all the practical paperwork and explanation regarding the details involved such as the death certificate. Their communication at every step was stellar.

- From Google reviews From Yelp:

“It t a ke s s p e c ia l h ea r t s a n d m i n d s t o e m b r ac e t h e e n d o f l i fe a s a n a t u r a l pa r t o f b e i n g.

I h ave p e r so n a l l y se e n h ow H o s pa r u s h e l p s o u r c o m m u n it ie s t h r o u g h d a r k a n d h ea r tb r ea k i n g t i m e s . I wa n t a l l c o n s u m e r s t o k n ow t h ey a r e h e r e t o h e l p, t h ey ’ve h e l p e d m e a n d m a ny o f my f r ie n d s .”

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S

arah Williams has worked in the Hosparus Health Center for Performance Excellence (also known as the Education Department) as the Training & Development Specialist, Level II for the past 6 ½ years. Sarah oversees general orientation along with other

specific programs for the organization. “I always have what we are currently teaching in the back of my mind. As needs evolve for

the organization, I look at how that fits with what we are currently doing, and what needs to possibly be updated,” she says. She also routinely works on eLearning modules and other

training projects as requests come in. “A lot of what I do is seen only by Hosparus staff, but

occasionally I will assist with materials presented at national conferences, and that is exciting. My typical day isn’t very typical most days- and I love that!”

“Sarah brings a wealth of talent and creativity to her work. She is always willing to assist leaders and staff with their presentations whether they are for Hosparus Health or for national

conferences. Sarah coordinates our general orientation process and has made it exceptional.

Thank you Sarah!” - Deborah May, Sarah’s supervisor

Prior to Hosparus Health, Sarah worked for University Hospital in the Staff Performance & Development Office. She oversaw

orientation, monitored Patient Perception of Care (HCAHPS) survey results to better adapt staff training for customer service-related

areas, and served as the Communications Chair on the Diversity Committee. When asked why she chose to come to work for

Hosparus Health, Sarah’s response was heartfelt and sincere, “My role at Hosparus is to support the staff that are supporting our

patients and families, and I take a lot of pride in that. I hope at the end of the day that I’ve made a positive impact to the organization and to the staff that I interact with.”

Outside of Hosparus Health, Sarah’s favorite things to do include traveling and spending time with family and friends. “I live in

Louisville, and I love going to Cherokee Park and exploring new restaurants and things to do. I don’t have kids, but I love animals. I only have one cat (Dougal), but he keeps me busy- his nickname at the vet is “Mr. Excitement” and it is well earned!”

First job?

Selling corndogs at the KY State Fair Favorite vacation?

I’ve been to Europe several times but my most memorable trip was with my mom. “We were re-tracing her steps when she moved to England in the 1960’s… because her college roommate wanted to marry Ringo Starr!”.

Favorite ice-cream flavor?

Homemade Ice Cream & Pie Kitchen strawberry ice cream on a chocolate-dipped waffle cone.

What’s an interesting fact about yourself?

According to family lore, her great-great-great grandfather was a Cherokee Chief.

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Here to help.

E M P LOY E E S Human Resources, Education and Occupational Health News

Health Fair Healthy Turnout

Our health fairs were successful this year! Overall, during these events, we conducted 205 health screenings.

Flu Vaccines Are Here

W H Y YO U N E E D O N E , W H E R E TO G E T O N E , A N D FAQ S

Hosparus Health’s policy requires all employees and volunteers to receive the annual flu vaccine, which is provided at no cost.

When can I receive the flu vaccine?

• Flu clinics are being held; check the calendar here.

• Alongside team huddles • During open hours in the Occupational Health office

REMEMBER! BONUSES WILL N OT B E PA I D O U T I F YO U H AV E N ’ T R EC E I V E D YO U R F LU S H OT !

Can I get vaccinated somewhere else?

Yes! You can visit your local pharmacy or clinic to receive the flu vaccination. Hosparus Health’s insurance covers the vaccination at 100%. Don’t forget to get a copy of your vaccination which should include:

• Name of the person that administered your flu vaccine (you may need to ask person to sign name and title) • Name of the Clinic/Pharmacy • Specific flu vaccine administered • Location and route of injection • Date of vaccination I got my flu vaccination somewhere else, where do I send my proof?

You can submit legible proof of your flu vaccination to Occupational Health 3 convenient ways:

• Fax: 502-719-4189 • Email: OccupationalHealth@hosparus.org • TigerText: Occupational Health How do I submit proof of my flu vaccine to earn Go365 points?

If you have Hosparus Health’s Humana insurance, you can submit your proof of flu vaccination to earn 200 Go365 points! See the links on how to submit your proof to Go365. Proof must be submitted within 90 days of your vaccination date.

What if I can’t receive the flu vaccine due to a medical or religious reasons?

A medical or religious waiver must be completed and submitted to the Occupational Health Office as soon as possible.

Contact Occupational Health if you are in need of a waiver form. Employees who already have an approved permanent medical or religious waiver on file are not required to submit annually.

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Here to help.

E M P LOY E E S Human Resources, Education and Occupational Health News

IT Updates TA B L E T FAQ S

New Hosparus Health Hub!

• If you need/want a Hosparus

Health branded Pop Socket for

We will be moving to a cloud-based Hub

your Hosparus Issued Samsung

soon. Read about how to access it and

Cell Phone or Tablet, please stop

navigating it here: New Hub Directions.

by the IT Department to get one.

If you are in a remote office, let us

(It only takes 2 minutes to read and two

know quantity for your staff and we will send interoffice.

minutes to connect your tablet, but it will

• You can access other Hospital EHR Systems like EPIC @

save you MANY minutes of searching for

Baptist and Norton Healthcare from your tablet with the Citrix

much needed information!)

Workplace App (like you do now on your laptop). If you have that requirement and need help getting it setup on your tablet, send an email to ITHelp@hosparus.org.

• P L E A S E

K E E P T R AC K O F YO U R EQ U I P M E N T – The

wall chargers for the tablets are $30 to replace if lost or damaged and we have already had to replace a few.

• To send an encrypted email from your tablet you have to

type encryptme all one word into the subject field and then a space and your subject (if you wish to include one). If

you want to see what the recipient sees when you send an encrypted email send one to your personal account from your Hosparus account.

P U R C H A S I N G PA N A S O N I C L A P TO P S & EQ U I P M E N T R E T U R N I N F O R M AT I O N

Quick Tip

C L E A N U P PAG E S TO CO N S O L I DAT E A P P S O N YO U R TA B L E T

Use ‘clean up pages’ to consolidate apps onto one screen for quick access. How?

1. From the home screen of your tablet tap “Work” on the bottom.

2. Then tap the three dots in the top right hand corner.

3. Tap “clean up pages.”

4. Tap “OK.” 5. Then apply.

The old Panasonic laptops will not be available for employees to purchase. We do receive special pricing with DELL that everyone at Hosparus Health can participate in:

www.dell.com/mpp/hosparus If you ever have questions regarding purchasing personal equipment let IT know and we would be happy to help.

Remember to return your Panasonic laptops, power adaptors, scanners, and printers once you have visited all your patients and turn into your clinical manager or drop off to the IT

Department. Put your name on all items you return so managers can track the items as they come in and we will be around to

pick up. A L L I T E M S M U S T B E T U R N E D I N N O L AT E R T H A N O C TO B E R 31 S T .

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Welcome!

N E W E M P LOY E E S

Alicia Davis, Billing Representative- Corp

Valerie Mccarthy, Grief Counseling Center Manager- Corp Erin Robertson, Visit Nurse- HCL

Shannon Queenan, Chaplain - Level II- HCL

Deanna Barnes, Certified Social Worker- HGR

Elizabeth Fitzgerald, Community Office Assistant- HLNE Lashanda Redmon, CNA- HLSE

OTT The Over The Top program is designed to show appreciation to a fellow co-worker

who has provided excellent customer service and/or support to their peers. Staff can fill out an Over The Top card on any staff member that helped them in some way. Ask your manager where the cards are at your location, or complete

online. Completed

cards should be put in the designated box. A copy of the card is then sent to the nominated individual and to their supervisor.

C E N T R A L LO U I S V I L L E

LO U I S V I L L E N O R T H E A S T

LO U I S V I L L E - C O R P

Ashleigh Fenelus

Bridget Byers

Jessica Aberli

Jovon Owens

Katherine Ballard

Todd Sprouse

Ramona Faith

LO U I S V I L L E S O U T H W E S T Beverly Evans Bill Meredith

Bryon Jordan Lisa Maddox Michael Marshall Alana Steinmetz Cori Wallace Sara Williams

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Congratulations E M P LOY E E S Human Resources, Education and Occupational Health News

Shining Star

Our Shining Star program was created so staff could receive the

recognition they deserve from families. Patients and families give a

donation to Hosparus Health in honor of a caregiver to say thank you.

BARREN RIVER

Courtney Dilley

Cynthia Manteris

Sandra Green

Ashlie Brooks

Kayla Scruggs

William Sofield

Tabitha Stinnett

Douglas Thomson

Doug Engelsman

Karen Thompson

Katherine Gilkey

Leah Riggs

Rosalina Sanders GREEN RIVER Rosine Edwards

Toni Chaudoin Tracy Hardin

Keisha Johns

Lawrence Lucas

Toemica Mcdougal Michelle Sanders Regina Taylor

Karen Gibson

LO U I S V I L L E S O U T H W E S T

Lisa Smith

Janice Gelley

Monica Pierce Felecia Spalding H I CC

Melissa Green

Elizabeth Hargesheimer C E N T R A L LO U I S V I L L E Nina Johnson

Mary Alice Pierce Amanda Scharf

LO U I S V I L L E N O R T H E A S T

Nicole Akerley

Rebecca Ghent Dawn Graves

Robin Hollobaugh Lela Johnson

Robyn Mathias

Tranel Mcbride

Nasecah Mctier Tiffany Mickens

Christina Mullins

Stephen Standiford Elizabeth Watson

Pamela Bell

SOUTHERN INDIANA

Debra Burk

Jessica Oliver

Jennifer Bradbury Bridget Byers

Jennifer Conway

R ECO G N I T I O N .

Todd Sprouse

Ashley Jury

Rhonda Ramey

I N K E N T U C K Y TO R EC E I V E T H I S

Ayla Schoenhoff

LO U I S V I L L E S O U T H E A S T

Doloris Mastoroudis

W E W E R E T H E O N LY CO M PA N Y

Shelly Phillips

CENTR AL KENTUCK Y Barry Christensen

Photos from the Modern Healthcare Best Places to Work Awards:

Congratulations to Chief Medical

Officer Dr. Bethany Cox Snider has been

named as an Emerging Leader in Hospice and Palliative

Medicine by the

American Academy of Hospice and

Palliative Medicine (AAHPM).

Robin Bagshaw

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Your spiritual connection.

C H A P L A I N ’ S CO R N E R

What are you doing?: Spiritual Care Explained BY: D I N A C A R R O L L

A patient once said to one of our Hosparus chaplains, “I sure like the way you listen.” That affirmation is music to any chaplain’s ear! Deep, reflective listening is the cornerstone to good spiritual care.

National Pastoral Care Week is celebrated each October.

It was established in 1985 with the primary objective being “to celebrate the education for and practice of professional Spiritual care.” So, it feels right to talk a bit about “the education for and practice of professional spiritual care.” Just what does that mean?

Certainly, spiritual care entails meeting the religious needs of our patients and their families: providing needed rituals and sacraments and prayer; connecting or reconnecting folks to communities of faith. But it is also about the larger spiritual needs--issues around life’s meaning and purpose, coping with life’s emotional hurts that can also wound the spirit, how one relates to others, to themselves, to the world, and to their understanding of the Divine.

We as chaplains only get to those places with our patients by listening. Deeply. Patiently. Quietly. Parker Palmer, a noted author and speaker about education, spirituality and social change, says, “The soul speaks its truth only under quiet, inviting, and trustworthy conditions. The soul is like a wild animal - tough, resilient, savvy, self-sufficient, and yet exceedingly shy. If we want to see a wild animal, the last thing we should do is to go crashing through the woods, shouting for the creature to come out. But if we are willing to walk quietly into the woods and sit silently for an hour or two at the base of a tree, the creature we are waiting for may well emerge, and out of the corner of an eye we will catch a glimpse of the precious wildness we seek.”

If you have ever made a visit with a chaplain and noticed them not speaking much, that does not come from a place of laziness, or not knowing the “right” thing to say. It is by design. It is from intention. We seek to create an inviting and trustworthy space for the soul of our patients and their families to come forth.

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Chaplains can only do this because we have done it ourselves, because we have had much practice in being the “non-anxious presence” in the room. One becomes a professional chaplain by receiving a master’s degree in Divinity, Theology, Religious Education or other related field of study. We also go through a training process called Clinical Pastoral Education. Each “unit” of training is a semester long focus on our own story, our theological beliefs, our understandings of the psychology of human behavior and how we integrate those areas. Each unit requires 400 hours of time spent with patients and in group and individual supervision.

The intent is to make a chaplain theologically and psychologically knowledgeable, and to be comfortable with their own hurts so that they can quietly enter the hurts of others.

Hosparus requires their chaplains to have at least two units of Clinical Pastoral Education.

Many of your chaplain have even more units, and several are certified by The Association of Professional Chaplains, The American Association of Pastoral Counselors, or the National Association of Catholic Chaplains.

As we celebrate National Pastoral Care Week, know this: Each of your Hosparus chaplains feels honored to walk alongside our terminally ill patients and their families, hearing their pain and hopes, and seeking to bring healing.

And each of your Hosparus chaplains feels honored to walk alongside you as we do this sacred work together. Call on us when you yourself need someone to listen to you--deeply and patiently and quietly.

Todd Sprouse gives a service to a hospice family after the passing of their loved one.

Chaplains are often asked to do this service after connecting with a family, which sometimes means working uncommon hours or days to help out.

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Your spiritual connection.

G R I E F CO U N S E L I N G

Upcoming Annual Remembrance Services Each year our communities host remembrance services and invites patient family members and friends to remember their loved one. Staff and volunteers are also welcome to attend these services. Register online or by calling the Center.

LO U I S V I L L E

Sunday, November 10 | 2:00 PM

GREEN RIVER

Sunday, November 3 | 1:45 PM

Holy Family Catholic Church

Campbellsville Christian Church

SOUTHERN INDIANA

BARREN RIVER

Sunday, November 17 | 1:00 PM

Saturday, November 16 | 1:00 PM CT

First Christan Church

Warren County Public Library- Bob Kirby Branch

JA S P E R

CENTR AL KENTUCK Y

Sunday, December 8 | 1:00 PM First Baptist Church of Jasper

Holiday Grief Sessions

K N O W S O M EO N E W H O N E E DS E X T R A CO M F O R T I N T H E I R G R I E F T H I S H O L I DAY S E A S O N?

We invite bereaved adults to gather for conversation, sharing and support as each considers how to keep the season. The session is

facilitated by one of our Grief Counselors addressing aspects of the holiday season and offering practical suggestions for supporting

one’s self and family during this time of year. Light refreshment will be served. Sessions are free to the community.

Pre-registration is recommended. Online: HosparusHealth.org/

griefevents ; phone: 888-345-8197.

JA S P E R , I N

Monday, December 2

225 W 41st Street – Suite C

5:00-6:30 p.m.

BARREN RIVER

Hosparus Health,

Thursday, December 5,

N E W A L B A N Y, I N

Thursday, December 5,

502 Hausfeldt Ln

5:00-6:30 p.m.

Louisville Hope for the Holidays Sessions

Each session will address particular aspects of the holiday season and is facilitated by one

of our Grief Counselors. Join us for one session or all. Sessions are free to the community.

Pre-registration is recommended,

Online: HosparusHealth.org/griefevents ; phone: 888-345-8197.

Thursday afternoons, 1:00 - 2:30 p.m.

Thursday evenings, 6:00 - 7:30 p.m.

View the full schedule online.

5:00-6:30 p.m.

Bob Kirby Branch Library, 175 Iron Skillet Court

First Presbyterian Church

November 7-January 2,

CENTR AL KENTUCK Y

Hosparus Health, 105 Diecks Dr.

Sunday, November 10 | 1:45 PM

Hosparus Health,

Wednesday, December 11, 5:30-7:00 p.m.

GREEN RIVER

Taylor County Public Library, 1316 E Broadway Street Thursday, December 5, 6:00-7:30 p.m.

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At the core of our work.

VO LU N T E E R S

Showing Appreciation to Our Volunteers Our communities have been celebrating volunteers with their annual recognition dinners.

Green River hosted their dinner in October at Longhunter’s Coffee & Tea:

Volunteer & Kkids Sibling Make Strides at Ham Days Christy Davis, a Kourageous Kids volunteer, ran the Ham Days Pokey Pig 5K with her daughter

Ava Bright. Hosparus Health sponsored the Ham

Days breakfast tent this year. Christy experienced compassionate care with two of her children that were Kkids patients.

Barren River has a great evening at the Greenwood Park Church of Christ:

View all volunteer dinner photos here

Did You Know?

New Ambassador

SUZ ANNA INCE, GREEN RIVER

Suzanne works for our local USDA office and has a passion for hospice care. She is going to be a wonderful education source for our community.

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We have MANY areas for volunteering. A

volunteer chooses what he/she would like to do, and can switch areas if they wish.

Some areas include:

• Pet therapy • Hair care • Veteran recognition • Care blanket maker • Respite care • Patient companion volunteer • Music Therapy • Administrative/Office • Events

O C TO B E R | 2019

Keeping you connected.

CO M M U N I T Y Across Southern Indiana, Louisville, Central Kentucky, Green River and Barren River

Dubios County Wellness Fair

Hosparus Health BBQ Bash

Jasper Outreach Manager Lindsey Burger was proud to

It was a beautiful evening for the Hosparus Health Bar-B-Q

Wellness Health Fair at St. Joseph Catholic Parish Center last

Senior Services, Inc. and Premium Sponsor Magnolia Bank-

represent Hosparus Health at the Dubois County Fall 4

week. It was a huge success, with about 300 seniors coming by to learn about our services!

Bash last month! Thanks to Presenting Sponsor Tender Touch Campbellsville for their generous support!

Media Spotlight

T V, R A D I O, & N E W S A P P E A R A N C E S W H A S G R E AT DAY L I V E

F R A N K L I N FAVO R I T E

D U B O I S CO U N T Y H E R A L D

NEWS ENTERPRISE

Generations of veterans bond over pizza, service

Annual Remembrance Service set for Nov. 10

D U B O I S CO U N T Y F R E E P R E S S

YO U T U B E

Local celebrities dance to help Hosparus

A special visit to the new Jasper VFW

Hosparus Health seeking volunteers

Create More Moments Commercial

D U B O I S CO U N T Y F R E E P R E S S

Hosparus Health celebrates new office in Jasper H O S PA R U S H E A LT H N E W S L E T T E R | PAG E 15

O C TO B E R | 2019

You’re the expert.

B LO G

Hairstylist Volunteers His Time to Bring Dignity to Hospice Patients BY: S K Y K E V Y N Y E A S AY E R

“You matter because you are you, and you matter to the end of your life.”

Dame Cicely Saunders said these words over 50 years ago when describing the dignity a person deserves until their final moments. Serious illness impacts every aspect of a person’s life, and for many of our patients, it can make it difficult or impossible to maintain the same level of care to their appearance they did prior to becoming ill. Hosparus Health’s licensed hair care volunteers provide a much-needed service in patient’s homes, giving them a chance to look their best.

Hairstylist David Timperman has offered his talents to Hosparus Health patients for almost 10 years. He is owner of the salon, Bangs, in Downtown Louisville. Like many volunteers, David had a personal experience with a loved one in hospice care and wanted to give back.

A hairstylist for nearly 40 years, David has his own system of providing great service, including using a large cape behind the patient and one covering them. Depending on the patient’s pain level, a visit will usually take 40 minutes, and often depends on the caregiver. David is so outgoing and easy to talk to, that often times caregivers, who may not be able to leave the home, are thrilled to have him as a visitor. The caregiver is an important part of the hair care visit, helping David position the patient and propping up their loved one so he can get to the back of their head, the hardest part of a hair care visit.

It’s a different process cutting hair of a bedridden patient, but he says the benefit to the patient is worth any of his own discomfort.

David goes wherever the patient calls home, and has visited patients in nursing homes and our inpatient care center, the HICC. One of the more emotional experiences for him happened at the HICC. He once visited a woman with long hair who told him that her whole life she had wanted short hair, but never had the courage to do it. She told him, “Why not now?” and asked for a short pixie cut. Once the appointment was complete, he held up the mirror for her, and she started to cry. He thought he had done something horrible to her hair, but she was so happy with her new style that she was crying tears of joy.

David said that he enjoys what he does so much and finds it so rewarding that he feels like he is the one who benefits the most. He recounted another emotional experience after cutting the hair of a non-verbal patient. Afterwards, the patient told David “thank you,” and his caregiver told David that was the first time the man had spoken in two years.

Licensed hair care stylists must meet all the requirements of patient and family care volunteers, in addition to keeping their license current yearly and completing a competency evaluation with Hosparus Health staff and another hair care professional every three years.

With his salon in the shadow of the Omni Hotel, Derby time brings guests from out of town who are willing to spend hundreds of dollars on a visit with David to look their best. While the circumstances are much different for our patients, as a volunteer, David offers them the same thing. We are so grateful for the special care David provides our patients, helping them to feel better about themselves.

Maya Angelou said that, “Dignity really means that I deserve the best treatment that I can receive. And that I have the responsibility to give the best treatment I can to other people.” This is exactly what David brings to Hosparus Health as a hair care volunteer.

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