Welcome to another great semester at Pacific University!
In this guide, you will find resources like: Where to go for health care on and off campus
Mental health services through the Student Counseling Center
Health Insurance 101
Information on the Student Health Insurance Plan (including how to waive or enroll) And more!
One of the top ways you can save money on health care expenses is going to the appropriate place to receive care when you need it. Try using the emergency room for true emergencies only to save money on your health care expenses.
Use telemedicine for the timely treatment of acute or common illnesses, or when it is hard to access primary or urgent care. Providers can treat almost any condition or illness via telemedicine and it is the most affordable way to access care.
Visit your primary care physician for the timely treatment of acute or chronic illnesses, preventive care, and injuries. The Student Health Center is a great place to seek primary care!
Forest Grove
2142 College Way
M-F: 9am - 4pm
Hillsboro
730 SE Oak Street, Suite D Tuesday & Thursday: 10am - 5pm
Please note: hours are reduced in the summer Check out the website for most upto-date information
Visit an urgent care for illnesses and injuries that require immediate attention but are not life-threatening. The closest Urgent Care to campus is:
Best Med Urgent Care 3675 Pacific Ave Unit 101 Forest Grove, OR 971-762-4611
M-F: 7am - 7pm Sat-Sun: 8am - 5pm
Visit an emergency room or call 911 for more serious or life-threatening conditions.
OHSUHealth Hillsboro Medical Center
335 SE 8th Ave. Hillsboro, OR 97123 Open 24/7
Providence St. Vincent Medical Center
9205 SW Barnes Rd Portland, OR 97225 Open 24/7
Learn more: Most insurance carriers offer the ability to estimate the cost of your care before you go Check out this video for more tips on where to go for care!
The Student Health Center at Pacific University’s mission is to provide accessible, quality healthcare and disease prevention to promote physical and emotional wellness
There are two locations: the Forest Grove Clinic (next to the admission office) and Hillsboro Clinc (3 blocks from campus)
All Pacific students have access to the Student Health Center - you do not need to be on the student health insurance plan to visit!
Forest Grove: 2142 College Way
Hillsboro: 730 SE Oak St, Suite D
Annual wellness exams
Pap smears
Forest Grove: M-F: 9am to 4pm Hillsboro: Tu & Thurs 10am to 5pm Both clinics closed for lunch 1pm to 2pm
503-352-2269
healthcenter@contact pacificu edu
Anxiety/depression medication
management
Asthma/allergies
Blood pressure checks
Contraception/emergency contraception
Cold/flu/cough symptoms
Ear infections
Urinary Tract Infections (UTIs)
All services by appointment only. Same day appointments available!
STI testing and treatment
Travel Medicine
COVID testing
10 panel drug screening
EKGs
Lab orders
TB skin testing
Skin rashes and wart removal
Immunization services and more! Call
The most important factor in living a healthy life is to take a proactive approach. It is vital to make sure you are visiting your doctor each year for your annual physical and to build a relationship with your provider for ongoing primary care.
Preventive screenings are also crucial because they can help detect health conditions before they become a serious concern.
And best of all - preventive care is free!
Your preventive care visits and screenings are covered 100% by most insurance plans (including the student health insurance plan) if you see an in-network provider!
Your annual visit to the doctor to receive your physical is covered 100% if you see an innetwork provider.
shots
vaccine
Enrolled students who have paid the Student Support Fee are eligible for services at the Student Counseling Center (SCC) - no insurance is required!
Forest Grove Clinic 2142 College Way Monday - Friday: 9am - 5pm
Hillsboro Clinic* 730 SE Oak St. Suite D Tues-Thurs: 10am - 6pm
*Hillsboro Clinic is open Monday 10am to 6pm and Friday 9am to 5pm for teletherapy only.
Services offered: Crisis Services
Short Term Individual Counseling
Schedule an initial appointment here Workshops
The Student Counseling Center aims to serve as many students as possible and has adopted a short-term therapy treatment model and are unable to provide long-term, comprehensive, or specialty psychological services Our providers will help with referrals if more comprehensive care is needed
Our providers have a broad range of competency with the following presenting concerns when these concerns can be treated within a short-term treatment model
Crisis consultation and support
Low self-esteem
Mild to moderate mood related concerns
Relationship and family difficulties
Loneliness
Non-suicidal self-injury
Grief and loss
Emotional concerns
Cultural identity
See our website for more
Want to schedule an initial appointment at the Student Counseling Center? Call 503-352-2191 or email counselingcenter@pacificu.edu
This guide will help you learn the basics and understand your benefits a little bit more Here’s what you need to know:
What: Pacific University Student Health Insurance Plan
When: Plan year runs August 1st, 2025, through July 31st, 2026
Where: To waive the plan or learn more about the benefit, click here.
If you plan to waive the plan because you have alternate coverage, make sure it provides coverage for services in Oregon and other states.
The average health insurance deductible is almost $2,000! The deductible for Pacific’s plan is only $300.
It could be cheaper for you to elect the student health insurance plan versus staying on your parent’s plan. Make sure you compare the cost!
Adequate health insurance coverage is required for the following groups of students: All domestic students enrolled in 3+ credit hours and Psychology or Music Therapy graduate students enrolled in 1+ credit hours All international students on an F-1 or J-1 visa HMO plans and out-of-state Medicaid coverage is NOT considered adequate alternate health insurance coverage.
If you do not have alternate coverage (for example through a parent’s plan, a spouse’s plan, a U.S.-based employer’s plan or VA Tricare) you must enroll in Pacific’s plan.
All students are automatically enrolled in the student health insurance plan unless they waive coverage by the deadline (August 13th, 2025). If you do not waive the insurance plan, you will be charged for the coverage on your next tuition statement.
Pacific University’s student health insurance plan pays for part or all of the medical services you receive while you are a student. Services rendered at the SEHC are covered 100%. Labs are billed separately by facility and charges may apply.
You receive an ID card (can be physical or digital) to share with your health care service providers, such as your primary care physician, that will give them information about whom to bill for the services you receive. If your plan does not cover the claim in full, you will get an Explanation of Benefits (EOB) from your medical carrier after your visit. This document will tell you how much of the total cost was covered by the medical plan and the portion remaining for you to pay your medical providers (if applicable).
Many students automatically waive the student health insurance plan because they think the coverage would be too expensive or not as robust as their alternate coverage. That may not be the case, so be sure to take the following into consideration.
Are you an only child or the last child to leave home? It might be worth it to look at Pacific’s plan. If you select the student plan, your parent may be able to change coverage tiers (employee + family to employee + spouse or employee only) and save money by removing you from the plan!
Estimate your medical expenses for the upcoming year. If you expect to have any surgeries, procedures, or take any high-cost medications, having good health insurance coverage is essential to avoiding high medical bills.
If you choose to waive the student plan, be sure to check that your alternate coverage works in the Forest Grove, Oregon area.
**Disclaimer: It is recommended that you use in-network providers to receive
from an
provider. What does balance billed mean? Check out Health Insurance 101 on the next page!
*You can also visit the Student Counseling Center for a number of free mental health services
Health insurance can be really confusing, but it doesn’t have to be! Use the glossary of terms below to brush up on your insurance knowledge Still have questions or not sure what something means? Find a full glossary of health insurance terms on HealthCare gov!
The amount you owe for health care services each year before the insurance company begins to pay.
The maximum amount you have to pay for your health care during a year, excluding the premium. After you reach the out-of-pocket maximum (OOPM), your insurance begins to pay 100% of the allowed amount for covered health care services for the rest of the year
Your share of the costs of a covered health care service; calculated as a percent of the allowed amount for the service
A fixed amount you pay for a covered health care service. The amount can vary by the type of service (e.g., primary care versus urgent care).
When a provider bills you for the difference between the provider’s charge and the allowed amount by the insurance company. This can occur when you seek care out-of-network.
