The 2024 Hope Network Impact Report
It all starts with Hope.
Transforming lives, empowering communities, and shaping a world where everyone
belongs.
Table of Contents
A Note from Our President & CEO, Bob Von Kaenel
2024 in Focus: Stats Snapshot
Neuro Rehabilitation
Autism
Affordable Housing
Mental Health
Hope Network Foundation
Zero Suicide Initiative
We Are All Equally Human
0 to 60 Years Employee Appreciation Roadshow
Transportation
Developmental & Community Services
Michigan Education Corps
Workforce Development
Hope Network Industries
A Year in the News
In Memoriam: Phil Weaver
Looking Ahead
As we celebrate our 60th year as an organization, I am filled with gratitude for the incredible progress we’ve made together.
60 years ago, we were born from the idea that no person is more valuable than the next. And this year, more than ever, we’ve owned that mission. We have expanded care access, launched life-changing initiatives for the people we serve, and deepened our impact across communities all over Michigan. This year, we began to share our founding belief that we are all Equally Human—a belief that is still true today.
As you read through this report, you’ll see evidence of that belief come to life. You’ll see the heart of Hope Network: lives transformed, barriers broken, and brighter futures created—all made possible by the unwavering support of our team and community.
While our work is far from done, your belief in the power of hope drives us forward. Thank you for being part of this journey.
Together, we will continue building a world where everyone can thrive.”
CEO Bob Von Kaenel chats with a 22-year traumatic brain injury survivor, Kelly Syverson, during our 0 to 60 Years Employee Appreciation Roadshow in October.
There’s strength in numbers: FY2024.
Every person we serve, every dollar we raise, and every change we advocate for takes us one step closer to creating a world where everyone can thrive.
Funding Sources
Svs
Assets & Revenue
$176,642,405 total revenue
Total People Served: 32,126
Per Service Category:
3,195 youth education 2,395 transportation
$204,636,539 total assets 5,020 care coordination 4,591 pastoral services 12,027 clinical services 935 crisis residential 709 community living / skill building 897 affordable housing 583 vocational services 384 Hope Network Industries 1,390 residential services
Hope Starts with Advocacy Legislative wins: Building better systems
This year, we took bold action and achieved meaningful progress to advance care and support for those who need it most. By driving transformative legislative change and securing impactful investments through the government, Hope Network is redefining how services are delivered—creating real change in lives and communities across Michigan.
• Expanding Telemedicine Access (HB 4579 & HB 4580): Insurers are now required to cover telemedicine services at the same rate as in-person care, making healthcare more accessible for all Michiganders.
• Ensuring Parity for Mental Health & Substance Use Disorder (SB 27): Mental health and substance use disorder benefits can no longer be subject to more restrictive financial requirements than medical or surgical benefits.
• Strengthening Child Safety Standards (SB 227): New guidelines allow emergency safety interventions in certain child care organizations, ensuring compliance with the Mental Health Code for safer environments.
Note: Assets and revenue based upon FY24 audited financial results
Board of Trustees
Matthew Heynen
Board Chair
Brookside Holdings
Patrick Miles, Jr.
Board Vice Chair
Barnes and Thornburg, LLP
Gavin Mohr
Board Treasurer
Independent Bank
Thomas Svitkovich, Ed.D
Board Secretary Svitkovich Consulting, LTD
Darryl Elmouchi MD, MBA
Corewell Health
Lynn Ferris
Retired Administrative Law Judge—State of Michigan
Kathie Hoekstra
PakMail
Sandi Judson
Behler-Young Company
Jennifer Jurgens
1 Bold Step
Bill Lettinga, Jr.
Kentland Corp
Jeff Lumpp
Hylant
Sidney Rubin
Springboard Acquisitions, LLC
Bob Von Kaenel
Hope Network
Tom Rosenbach
Consultant to the Board
A foundation of humanity. A future of Hope.
A year of impact & independence.
This year, Hope Network Neuro Rehabilitation (HNNR) achieved extraordinary progress in delivering life-changing care. Residential admissions nearly doubled, with 83% of patients transitioning to more independent living.
Our teams elevated patient outcomes through grant-funded trainings and certifications, while the addition of a Commission on Accreditation of Rehabilitation Facilities (CARF) surveyor to our staff ensures we meet and exceed the highest standards of care. Innovative partnerships, like the Steelcase Enclave, and inspiring patient stories underscore our commitment to creating meaningful opportunities and brighter futures for the people we serve.
570 182 residential 388 outpatient people served
87.5% increase in residential admissions
48 people completed transitional rehab
83% discharged to a more independent level of care
898K minutes of therapy
235K minutes of health services
76 unique funders
Expanding education. Enhancing care.
The Impart Alliance Grant
This year, a state grant made it possible for HNNR to expand education and training for our dedicated direct care staff. Since May, over 90 team members earned three-year certifications through the Brain Injury Fundamentals (BIF) course, while others participated in programs like Satori Alternatives to Managing Aggression (SAMA), Fit Testing, and Recipient Rights training. Grant funding also sent 39 staff members to the Brain Injury Association of Michigan’s annual conference, where they gained valuable insights into concussion management, vocational rehab, and brain injury research.
Inclusive work. Meaningful impact.
Raising the bar for excellence & accreditation
This year we’ve had multiple HNNR team members further their education and skill set for our clients. We now have five BIF trainers, five SAMA trainers, three Certified Brain Injury Specialists, and two CARF surveyors. We are committed to delivering exceptional care and outcomes for those we serve.
The Steelcase Enclave program is a meaningful partnership that provides supported work opportunities for individuals in a highly inclusive environment. Currently, six clients contribute by labeling product samples for the furniture manufacturer.
Not only an incredible opportunity for building job skills and confidence, enclave participants are treated like coworkers, celebrated in newsletters and events, and their contributions directly support Steelcase’s operations worldwide. It’s a shining example of how collaboration can create opportunities and transform lives.
Steelcase Enclave program participants label and package product samples for Steelcase— strengthening futures, one partnership at a time, through valuable handson experience.
Center for Autism
Creating community. Celebrating milestones. Changing lives.
At Hope Network’s Centers for Autism (CFA), we’re rewriting the narrative of what’s possible. Every milestone achieved by our learners—no matter how small—represents a triumph over challenges that once felt insurmountable.
This year, our impact extended beyond our four locations, reaching into communities across Michigan to create spaces and opportunities that are more inclusive, accessible, and celebratory of neurodiversity. From children using their voices for the first time to families sharing unforgettable moments, our work transforms lives far beyond our walls.
Milestones at the Heart of Our Impact
Potty trained and proud
Carli’s client became fully potty trained and started using vocal mands.*
Finding their voice
In just three months, Alex's client increased from 0 to 12 mands per day by using an Augmentative and Alternative Communication (AAC) device.**
Connecting through play
Olivia’s client shared toys and engaged in imaginary play with his parents for the first time.
Finding calm in the chaos
Wes shared a parent’s success story: her child attended a pool party, stayed calm in a group, tried swimming, and communicated when ready to leave—achievements that once felt out of reach.
*Mands
Mands are a verbal or nonverbal request for something a person needs or wants.
**AAC device
A tool that helps people with speech or language impairments communicate.
4 locations across Michigan
• Kentwood
• East Lansing
• Holland
• Livonia
59K+ hours of therapy given
3-21 ages of learners served
17 learners fully transitioned into mainstream schooling
Building our vision for inclusion.
This year, the Center for Autism focused on driving inclusion across Michigan through sensory-friendly spaces, autism education, and groundbreaking partnerships that foster community connections and celebrate neurodiversity.
Carl the Collector on PBS KIDS
Hope Network's Center for Autism is proud to be the presenting sponsor of Carl the Collector, a groundbreaking PBS KIDS series that is the first to feature central characters on the autism spectrum. As leaders in advancing neurodiversity and inclusivity, we partnered with WGVU to bring this visionary program to life. Our CFA team hosted and attended sensoryfriendly screenings and events across West Michigan, connecting directly with families in the community. Together, we’re setting the standard for inclusive programming and redefining what it means to celebrate neurodiversity.
Sensory Room at Ford Field
We are honored to partner with the Detroit Lions to support and staff the sensory room at Ford Field. Designed as a peaceful escape from the roar of the game-day crowd, this calming space gives kids and adults with sensory processing needs a calming place to recharge. We are proud to help create an inclusive environment where everyone can cheer on the Lions at their own pace.
Tanger Outlets Sensory Room
Our experts collaborated with Tanger Outlets on the design of the new TangerKids Sensory Garden, creating a safe and inclusive space in one of the largest shopping centers in West Michigan.
Grand Rapids Public Museum Autism Training
Olivia Ramirez-Roberts, Associate Director at the Center for Autism-Kentwood, led a comprehensive training, requested by the Grand Rapids Public Museum, to help employees and volunteers better understand neurodiversity—both in the workplace and when interacting with the public.
Affordable housing is a human right. We’re taking action.
Our housing initiatives are redefining affordable living across Michigan, turning vacant properties into vibrant communities.
With projects like our latest initiatives—Eastpointe Commons just outside downtown Grand Rapids and Bingham Apartments in Alpena—we’re creating opportunities for housing that break down barriers to affordable living and empower individuals and families to thrive. By addressing the housing crisis head-on, we’re creating a lasting impact for generations to come.
Making Moves in Alpena
Bingham Apartments, a 35-unit development on a 1.35-acre lot in Alpena, is set to open in 2025 and will serve residents aged 55 and older. By adding a second story and an elevator to a repurposed school building, we project this new development will be able to serve at least 60–70 residents in its first year of operation.
700+ units of multifamily affordable housing 25 apartment communities— housing for seniors, persons with disability, & lowincome families
An inside look at the Bingham Apartments renovation.
Setting a new standard: The grand opening of Eastpointe Commons
We are excited to announce that after years of development, the first of two sections of Eastpointe Commons opened its doors to residents in November 2024.
This groundbreaking development is more than an apartment complex—it’s a transformative community redefining affordable housing in Grand Rapids. Built on the foundation of a historic property, this vibrant development features 118 energy-efficient homes designed for individuals, families, and seniors. With one-, two-, and three-bedroom apartments—and 44 units offering permanent supportive housing—Eastpointe Commons ensures that every resident has access to safe, quality, and affordable living. The impact of Eastpointe Commons extends beyond its walls. By blending adaptive reuse with modern innovation, the project revitalizes a once-vacant property into a thriving community hub. On-site services address social, emotional, and mental health needs as a testament to the power of housing to create lasting change. Eastpointe Commons isn’t just a building—it’s hope for a better future.
118 apartments: One-, two-, and threebedroom units.
62 units in the first phase.
13 units, fully ADA-compliant.
300+ projected residents in the first year of occupancy.
44 permanent supportive subsidized housing units: with project-based vouchers. Energy-efficient design: combining sustainability with affordability.
Wherever you are, Hope is here.
At Hope Network, we believe everyone deserves access to compassionate mental health care.
We’ve seen firsthand how powerful support can be in transforming lives, which is why our statewide behavioral health programs offer compassionate care and proven strategies to help people overcome obstacles and build fulfilling lives.
Whether it’s through one-on-one therapy, a supportive residential setting, or resources that empower independence, we’re dedicated to helping people find their path to well-being.
This past year, our programs focused on expansion, education, and improving access to care across the state of Michigan. Because we believe that wherever you are, Hope should be too.
Changing thousands of lives across Michigan
7,039 503 people served
• Bay City
• Bloomfield Twp
• Clinton Twp
• Commerce Twp
• Davison
• Dearborn Heights
• Eureka
• Flint
• Grand Blanc
• Grand Haven
• Grand Rapids
• Harrison Twp
• Hazel Park
• Holland
• Holt
• Jackson
• Kentwood
• Lansing
• Lapeer
• Livonia
• Lowell
• Macomb Twp
• Mt. Clemens
• New Baltimore
• Nunica
• Pontiac
• Rochester
• Rochester Hills
• Roseville
• Saginaw
• Shelby
• Shelby Twp
• Southfield
• Sparta
• St. Ignace
• Swartz Creek
• Taylor
• Traverse City
• Walker
• Warren
Supporting sobriety. Inspiring Hope.
Marilyn Taylor Staff Spotlight
Marilyn Taylor, a Mental Health Tech at our Genesee Crisis Residential Unit (CRU), has touched countless lives with her unwavering dedication to those on their recovery journey. Recently nominated for the prestigious Partner in Prevention Award, Marilyn fosters a supportive environment where individuals feel empowered to maintain their sobriety. She is consistently praised for her compassionate care and the positive difference she makes each day. This well-deserved nomination is a testament to Marilyn’s invaluable contributions and the powerful work of the entire CRU team.
Genesee Crisis Residential Unit staff pose outside their building after being nominated for the Genesee County Prevention Coalition Partner in Prevention Award.
Genesee County, the location of the CRU where Marilyn helps individuals feel empowered and maintain their sobriety.
Finding her place.
Corrine’s Story
Client Spotlight
Corrine grew up in foster care, in a loving home with her brother. But after she aged out of the system, things changed. Despite initial support with an apartment, Corrine began to struggle with a serious mental illness. She experienced disorganized thinking, heard voices, and found it very difficult to care for herself— all things that made living independently nearly impossible.
Jobless and facing immense challenges, she moved from group home to group home, struggling to find her place. In 2004, her foster sister, Aileen, became a lifeline, offering Corrine a stable home and unwavering support. Living with Aileen and her husband, Corrine finally received the consistent care she needed, which led her to discover Hope Network’s Friendship Clubhouse in Harrison Township in 2004. Since then, the Clubhouse has become a constant in her life. Over the years, they changed buildings, staff, and members but she still loves it, and loves the opportunity to gain new skills and make new friends every day.
Harrison Townshipthe location of Friendship Clubhouse, where Corrine gained new friends and skills.
Where partnerships drive progress.
Transitional Home Program
In partnership with Macomb County Community Mental Health (MCCMH), we are launching a vital transitional housing program designed to bridge the gap for individuals needing specialized residential services.
This program offers intensive support and resources to help individuals successfully transition into permanent housing within 90 days, providing a pathway to stability and a place to call home.
Behavioral Health Homes
In December 2024, we partnered with MCCMH to become a designated Behavioral Health Home (BHH) clinic. This transforms how we deliver care—meaning more comprehensive, coordinated care for Medicaid beneficiaries facing serious mental health challenges.
By bringing together teams of experts, including peer support and community health workers, we’ll address not just mental health needs, but also the whole person—leading to better health and well-being. In addition, our Saginaw Clinic is working with Saginaw County Community Mental Health to provide similar enhanced, coordinated care.
A Powerful Partnership with HealthBar for Mental Health
We teamed up with HealthBar to launch Enhanced Mental & Behavioral Health powered by Hope Network! Michigan employers can now add this exclusive program to support their employees’ mental well-being alongside HealthBar’s healthcare services. Through this partnership, we’re enhancing access to high-quality mental health care for employees and their families, helping them access the support they need, when they need it.
This partnership makes it easier than ever for employers to provide critical mental and behavioral health support to their workforce and their families.
–Adam Sevensma Primary Provider & Clinical Practice Manager HealthBar Health Care
A year of transformation.
The Hope Network Foundation is dedicated to fueling the mission of Hope Network by securing vital resources to support Michigan’s most vulnerable populations.
This year marks an exciting transition as we welcome our first-ever Chief Advancement Officer to lead our philanthropic strategy. With a renewed focus on sustainable fundraising, the Foundation is poised to expand its impact and build a brighter future for those we serve.
Building Our Core Team
Introducing Hope Network’s First Chief Advancement Officer
Joining our team in the fall, Jaime Counterman has dedicated her career to turning compassion into action, guiding nonprofits to create meaningful impact in their communities. Now, as Hope Network’s first chief advancement officer, she is spearheading a philanthropic strategy to strengthen our foundation and expand our reach across the state.
With 15 years of nonprofit leadership experience, including her role as foundation director at University of Michigan Health-West, Counterman brings expertise in fundraising, advocacy, and community engagement. She’s ready to inspire action and amplify Hope Network’s mission of equity and support for Michigan’s most vulnerable populations.
“Our clients deserve champions,” says Counterman. “It’s a brave thing to overcome significant challenges in hopes of living a life of autonomy and pride, and I intend to make it easy for people to choose Hope and join this legacy-building work.”
People are looking for a chance to be a part of something bigger than themselves. I intend for our team to make it easy to choose Hope.
–Jaime Counterman Chief Advancement Officer Hope Network
On Course for Statewide Impact
Event Spotlight
In 2024, we celebrated record-breaking golf outings in Grand Rapids and Rochester Hills. Not only did we raise more funds than ever before, but the incredible turnout and generous support of sponsors and attendees allowed us to bring together communities from all across Michigan to make a tangible impact for those we serve.
Keep up to date on all upcoming happenings at hopenetwork.org/events.
Grants (2024)
Your Untapped Potential Grant
$17,500
HNWM RePAK (Reuniting Parents and Kids)
$764,509
MEC-CNCS Reading/Math/ELC Grant
$1,177,000
RSS Grant Reimbursable
$199,637
Hope Network Zero Suicide Initiative
$270,406
Community Development
Block Grant 2024-2025
$65,000
State of Michigan — State School Aid 35a
$5,000,000
Continuum of Care Program
$70,000
Statewide Community Based Mental Health Services
$25,000
Going PRO Talent Fund 2024 Cycle 2
$37,800
Michigan Education Corps K-3 Reading Corps in Lansing School District
$10,000
United Way of the Lakeshore
$18,000
IMPART
$70,594
Delta Dental Foundation
$10,000
Detroit Lions
$10,000
Dollar General —
Michigan Education Corps (MEC) Reading Corp
$4,000
Jaime Counterman, Chief Advancement Officer, seen chatting with a Hope Network Work Skills staff member.
Total: $7,749,446
Board of Directors
Mike Mraz
Board Chair
President of Real Estate Development
Rockford Construction
Thomas Svitkovich, Ed.D
Board Vice Chair
Svitkovich Consulting, LTD
Jason Israels
Board Treasurer
Klingman’s Furniture
Connie Lettinga
Board Secretary
Jim Alton
President Acrisure Benefits Group
Jeffrey Bennett
President OtterBase
Anthony Chang, Ph.D
Founder & CEO BAMF Medical
Dan DeVos
Chairman & CEO DP Fox Ventures, LLC
Lynn Ferris
Retired Administrative Law
Judge—State of Michigan
Shelley Irwin
Host & Producer WGVU Morning Show
Sidney Rubin
Springboard Acquisitions, LLC
Hope saves lives.
We are creating real change through innovative suicide prevention efforts and hands-on mental health awareness training.
In 2024, we trained thousands of folks, launched the eCare pathway to improve care and communication, screened 85% of those we serve for suicide risk, and connected everyone at risk with the support they needed. Recognized across Michigan and nationwide, this work is all about making care safer, stronger, and more compassionate for those who need it most.
3,348 people trained
Substance
141 training sessions 183 organizations impacted
Abuse & Mental Health Services (SAMHSA) Mental Health Awareness Training Grant
3/31/2021 – 9/30/2026
• Trained 1,001 people across 138 organizations in Question/ Persuade/Refer (QPR) techniques and Mental Health First Aid (MHFA).
• Those trained referred 865 individuals to mental health services.
• Of those 865, 84% of participants demonstrated improvements in knowledge, attitude, and beliefs.
SAMHSA Zero Suicide Grant
3/31/2021 – 9/30/2026
• 85% of individuals served were screened for suicide risk using the C-SSRS.
• Of those identified at risk (33%), 100% were referred to mental health or crisis services, and 35% engaged in the suicide prevention pathway.
• Introduced eCare to improve care-team communication, support at-risk individuals, and measure outcomes to improve safety and quality of care.
• Trained 727 individuals in evidence-based suicide prevention techniques.
Creating a community of mental health first responders.
Grand Rapids Police Department (GRPD) MHFA Training
In July 2024, Hope Network partnered with the GRPD to provide MHFA training tailored for public safety professionals. This equipped 24 personnel from five departments with skills to identify and respond to mental health crises.
Anybody who deals with the general public in any capacity could benefit from this.
–Ray Erickson, Officer GRPD
Kent Intermediate School District (KISD) MHFA Training
We partnered with the KISD to train 60 school safety professionals in youth mental health first aid. This training aimed to help staff recognize signs of mental health challenges among students.
…This training provides additional support and confidence for our school safety staff to be on the lookout for mental health challenges and provide some practical tools for an appropriate response with professionalism and compassion.
–Sean Burns, Director of Safety KISD
Hope Across the State
Earlier this year, our team was recognized by MDHHS at Michigan’s Suicide Prevention Conference (May 2024) and by SAMHSA at the National Zero Suicide Grantee Meeting (June 2024), proving how far our impact reaches.
Wear Hope on Your Sleeve
This year, our Zero Suicide team sold suicide prevention T-shirts during National Suicide Prevention Month to raise awareness.
Kasie Pickart, MPH, Zero Suicide Initiative Project Director, wearing the suicide prevention shirts.
60
years ago, Hope
Network was born from a belief that no human is more valuable than the next.
This year, as we celebrated our 60th anniversary, we wanted to take that belief and share it with the world in a way that everyone could look at and say, “I believe in that. I want to be a part of that.”
So that’s what we did.
equally human.
It’s a message that we think any human being can and should resonate with. It’s true for the person who’s been in an accident and is learning to walk again. For the family whose child has autism. For the student who’s behind in school and learning to read. For the person leaving prison who wants more than anything to get back on their feet. For the person whose brain works a little differently than others. And for the person living with a mental health challenge.
Each and every one of our employees embodies this message every day when they show up to work, help those we serve, and support their fellow team members. For 60 years, we’ve believed that everybody is equally human. And we’re ready for the next 60.
Rollout on the Road
We introduced our staff and clients to this new messaging throughout our 0 to 60 Years Employee Appreciation Roadshow, and got a few community members to join the movement too.
Merch with a Mission
From shirts to hats, socks, stickers and more, the Equally Human store is live, and a portion of all proceeds go straight to Hope Network’s Greatest Need Fund. Shop now at equallyhuman.shop
Everyone deserves to live in a world where they can thrive.
Celebrating 60 years of taking the road less traveled.
Watch Our Full Roadshow Recap Video Here!
About a year ago, we asked ourselves, “How can we celebrate and commemorate 60 years of Hope? Of doing the work that others can’t or won’t do?” We knew we wanted to do something big. Something that all our employees and clients across the state could participate in. So, we decided to bring the celebration to them.
From September 17 through October 31, CEO Bob Von Kaenel, along with the rest of our Executive Leadership Team, packed their bags and hit the road to celebrate and thank each and every one of Hope Network’s 2000+ employees. It was the largest—and longest— event we’ve ever put on, and we’re elated with the turnout. Here’s to the next 60 years!
Getting the Show on the Road
Putting on this massive monthslong event was no small feat. Thank you so much to the folks behind the scenes— setting up, tearing down, designing signs, packing swag, and much more.
Image on following page.
Making Sweet Friendships
We made more than just memories on the road, we made some friends too! Shout-out to the amazing folks at the Joann's Fudge Mackinaw City store who are now Equally Human T-shirtwearing ambassadors!
Image on following page.
To Our Vendors: thank you so much for keeping us fed, clothed, and having fun. Sober Eats, Coney Girl, Mike Luke, DJ Adrian Butler, Two Eagles Marcus Photography, Elite Screen Printing, & Magic Promotions, Inc.
26 stops
2,146 miles
1,000+ hot dogs served
10 client dance parties
1 Hope
Driving change, one ride at a time.
You’ve likely seen our red Hope Network buses on the road, but did you know that they’re more than just transportation? They’re also a lifeline for the people we serve. As one of Michigan’s largest specialized transportation services, our buses connect people to vital appointments, jobs, community activities, and more. They are the heart of Hope Network.
Our fleet of 90 vehicles and 66 drivers has taken clients on over 90k rides and traveled more than 2 million miles this year. From creating community for individuals with intellectual and developmental disabilities in our day programs to providing essential transportation access for clients of our other service lines, Hope Network’s transportation services create opportunity for everyone we serve.
Providing a ride when it matters most.
When a 93-year-old resident of Muskegon struggled to find dependable, timely rides to her medical appointments —especially after moving into assisted living—our Transportation team stepped in. Within days of hearing her story, they arranged for wheelchair-accessible transportation, ensuring she arrived safely and on time to her appointments. This swift, personalized response not only helped her maintain her critical healthcare schedule, but it also provided peace of mind for her family.
91,179 rides
90 vehicles
66 drivers
2.1M miles driven
Some of the employers we’re rolling with:
Everyone deserves reliable transportation.
Transportation shouldn’t be a barrier to employment, but for many West Michigan families, the cost of owning a vehicle makes getting to work a challenge. That’s why Hope Network created Wheels to Work—a reliable, customizable, and affordable ride-to-work program designed to break down transportation barriers.
Available 24/7, Wheels to Work provides door-to-door service, ensuring employees get to and from work on time while increasing attendance and productivity for businesses. By offering this benefit, employers can expand their hiring pool and support their workforce with a solution that keeps everyone moving forward.
82% 65% 20% of employees improved their attendance of businesses reported an increase in profitability increase in overall business productivity
Thanks to Wheels to Work, we are able to offer a reliable, cost-effective transportation benefit option to employees.
–Jenny Redes, SHRM-CP
Human
Resources Manager
Custom Profile
A year of growth & giving back.
This year, our Developmental and Community Services (DCS) programs made a profound impact on the lives of over 500 people. Through meaningful activities, skill-building opportunities, and community engagement, participants gained independence, built connections, and explored new experiences.
The DCS programs focus on two key areas: Life Skills and Work Skills.
Life Skills centers on community engagement and day programming, providing participants with opportunities to explore their surroundings, engage in enriching activities, and develop essential life skills.
Work Skills focuses on building job readiness and providing participants with meaningful employment and volunteer opportunities. Whether earning wages through piece-rate and hourly jobs or contributing to the community through volunteer work, participants gain confidence, independence, and a sense of purpose.
513
total people served
81 through residential services
432 through communitybased services
5.5 program hours per day
With an average of three to five group activities and individual outings each week, our participants thrived through diverse programming from sensory-friendly outings at Mister Car Wash to bowling, museum visits, neighborhood walks, and more. These experiences not only provided opportunities for growth and skill-building, but also deepened the sense of belonging and joy in the lives of those we serve. Together, we are building brighter futures, one experience at a time.
2,896
Life Skills: Empowering through experience. Independence in action.
8,821 community encounters hours spent in the community
We ask for our clients’ input on what they want to do in the community. Even our nonverbal clients pitch in their own ideas, using a tablet or other methods.
At our Kinney Home in Walker, two residents are redefining what independence looks like. By taking regular walks through the neighborhood to visit a close friend, they are embracing their freedom in ways that truly matter. During these visits, they share stories of their recent adventures—one even traveled to Florida to visit family!
These moments of connection, choice, and adventure are more than just simple outings—they represent the heart of what we do at Hope Network: empowering individuals to reach their highest level of independence. Each step they take, whether on a walk or on a plane, is a reminder of the incredible strides our clients are making toward independence, vibrant living, and the fulfillment of their dreams. It’s about living life with purpose, joy, and the confidence to keep reaching for more.
Kristin
Dolores
Work Skills: Breaking down barriers to success.
Our Work Skills participants worked an impressive 46,168.25 hours this year, completing over 4.8 million pieces and earning nearly $210,000 through both piece-rate and hourly jobs.
With an average of 102 participants each month, our team engaged in meaningful work at community sites like Baudville, Bulman, and Hope Network Industries and provided essential cleaning services to Adult Foster Care (AFC) homes. Beyond paid work, participants contributed to the community through nearly 3500 volunteer hours.
Each task, job, and volunteer effort builds confidence, independence, and pride—paving the way for empowered, purpose-driven lives.
Our Clients Give Back South Campus Center Spotlight
This year, each of the 103 clients at our South Campus Center averaged nearly 300 hours in the community, with many dedicating an impressive 28 hours to volunteer activities.
They supported a variety of efforts, including delivering meals to homebound seniors on five weekly routes, assisting with nursery cleaning at Calvary Community Church, and maintaining parks through the City of Wyoming’s Parks and Recreation department.
A standout contribution was their work on the annual Thanksgiving food drive, where they organized and prepared large Thanksgiving baskets for families from Godfrey-Lee Public Schools. In 2024, they were able to help 13 families, taking immense pride in ensuring each recipient received equal, well-organized meals. These efforts, along with special projects like preparing packets for the Amway's Riverbank Run and creating decorations for the Holidays with Hope dance, showcase their dedication, pride, and passion for giving back.
46,168 hours worked
4.8M pieces completed $210K earned
103 clients
Dedication in action.
Marshell Bins
Staff Spotlight
Marshell’s dedication and passion for her work shine through in everything she does. Every morning for the past 39 years, she has set up production areas for our Work Skills clients to make sure they start the day off smoothly.
Marshell guides participants to the right areas, leads the 5S warehouse audit, and trains new hires and participants—always going above and beyond to foster growth and inclusion. Her innovative ideas for training, unwavering commitment to safety, and tireless support for participants and coworkers make her an invaluable member of the team.
Creative. Joyful. Human.
Every smile is as valuable as the next.
Hope is closing gaps & opening doors.
Since 2012, Hope Network’s youth education program has been making a real difference for students across Michigan.
We have partnered with over 649 schools to help more than 22,000 kids improve their academic skills and close critical gaps. This school year, the Michigan Education Corps (MEC) is supporting 3,195 students in 102 schools, using proven strategies that deliver real results in literacy and math. We’re proud to be a costeffective, impactful program that’s both helping students thrive and building stronger communities too.
3,195 students served
102 participating schools
45,780 intervention sessions
81% closed achievement gaps
168 members empowering students
Efficient Learning. Extraordinary Gains.
Evidence-Based
MEC uses proven, research backed methods to deliver real results, helping students gain confidence and close academic gaps.
High ROI
Every $1 invested in MEC Math Corps returns $3.83 to society, with $34.5 million in annual social benefits. Students gain brighter futures with higher earnings and better health.
Maximized Efficiency
MEC delivers results faster. Math Corps students gain a month’s progress in just six hours, and Reading Corps students in 20 hours.
Growing Demand
With 3,200 students in 102 schools this year, MEC’s proven success keeps schools coming back for more.
Record Number of Tutors
For the first time in 11 years, MEC is hitting pause on tutor recruitment! Our Recruitment and Marketing teams achieved an unprecedented milestone, recruiting and placing an extraordinary number of tutors for schools this year. Many returning MEC interventionists signed up for another year of service, and new recruits flocked to join as well. So for the first time, we’re full!
Finding Hope in Every Word
Jacinda’s Story
Jacinda began first grade knowing only a handful of letter sounds, but through sheer perseverance, she has overcome incredible challenges. Homelessness, chronic absences, and exhaustion made progress seem impossible at times, but Jacinda refused to give up. After struggling to blend sounds into words, she eventually mastered the skill and soared through her intervention lessons, surpassing expectations.
Now Jacinda is building and reading words with pride and amazement, proving to herself and others that she can succeed. Watching her joy and disbelief as she constructs words is a powerful reminder of why our work matters. Jacinda’s journey is far from over, but she now has hope. And that hope is life-changing.
Having interventionists with our kids creates a huge impact. They have awesome relationships with our students; they go above and beyond to make sure our kids get the help they deserve.
–Wendy Senkbeil Principal Ralph Bunche Academy Ecorse, MI
Breaking barriers. Building futures.
Hope Network’s Workforce Development (WFD) program helps people overcome employment barriers and achieve independence, giving them the chance to transform their lives. To put it simply, we help people get jobs with community employers or help facilitate employment within two of our own companies.
Hope Network Industries (HNI): contract packaging and light industrial services
Hope Network Services Corporation: full janitorial and ground maintenance services
By providing paid work and valuable job skills, WFD helped facilitate thousands of hours of employment in 2024 through a variety of programs. This work provided not only financial stability but also a renewed sense of self-worth and the confidence to pursue their dreams. Additionally, WFD expanded its reach with the H.O.P.E. program, preparing teens in the justice system for successful reentry and future employment.
A Path to Positive Change
Hope Network’s H.O.P.E. (Harnessing Our Potential to Excel) program makes a real difference in the lives of young people in the Kent County Juvenile Detention Center. Through programs like Cognitive Self-Change, H.O.P.E. helps teens learn to make better choices, develop important life skills, and build a more promising future. By focusing on the reasons behind negative behaviors and encouraging personal growth, H.O.P.E. helps young people break the cycle and create positive change.
Federal Contract:
• US Army Reserve
• FAA Air Traffic Control Tower
• FAA Support Service Center
• FAA Federal District Standards Office
• Gerald R. Ford Federal Building & Court House
• Gerald R. Ford Museum
Hope Network:
• 36th Street Campus Buildings 1 & 3
• Hope Network Industries
• Hope Network Leadership Center Service Corporation Worksites
Hope Changed Eilian’s Life
Eilian was just a teenager when he found himself caught in the cycle of juvenile detention. His choices had led him down a difficult path, but while at the Juvenile Detention Center, he participated in the H.O.P.E. program. He began to learn to understand his actions, make healthier decisions, and build a mindset focused on personal growth.
After his release, Eilian didn’t waste any time. He continued to work closely with his mentors, Hannah and James, who were there every step of the way. They helped him apply the skills he’d learned to real-life situations. Eilian was committed—attending every meeting, staying focused, and actively seeking self-improvement. His dedication to his appointments and goals was unwavering. His hard work soon paid off. He gained the skills and confidence to actively seek employment. Despite challenges, he persisted and was soon offered a job interview.
Today, Eilian is thriving. He continues to work on himself, moving closer each day to a future he once thought impossible. Eilian’s story powerfully demonstrates that with the right support, guidance, and inner resolve, anyone can turn their life around and build a brighter future, no matter where you start.
Finding Hope in Connection
Hannah Stark began working with the H.O.P.E. Program almost two years ago as a WFD Specialist. From day one, her compassion, patience, and dedication stood out. It wasn’t just her expertise or knowledge of youth development that set her apart it was her ability to connect on a personal level with each individual participant.
She listened without judgment, helped youth identify their strengths, and empowered them to make choices that would lead to long-term success. Hannah’s ability to meet young people where they are—without rushing them or pushing them to change before they’re ready—has allowed her to build strong, authentic relationships with each and every person with whom she works.
Together, Eilian & Hannah are seen here researching neighborhood businesses that he can apply to.
It’s more than a job. It’s a new beginning.
Hope Network Industries (HNI) provides a crucial pathway to employment for individuals facing significant barriers. They offer a judgment-free work environment for those who are unemployed or underemployed, returning citizens, veterans, refugees, and more.
In 2024, HNI directly impacted hundreds of lives throughout the year. With nearly 200 current employees from all over the world, HNI is more than just a workplace— it’s a place of second chances, empowerment, and a stepping stone to a more stable and fulfilling future.
99% customer satisfaction Hope feels the same in every language.
The majority of HNI employees don’t speak English. They speak Farsi, Spanish, Pashto, or Dari. But the work gets done, friendships get forged, and an impact is made. Because no matter where they come from, no matter their journey, everyone at HNI speaks the language of Hope.
current HNI employees 144K square feet of manufacturing & warehouse space
Languages of Hope
• Amharic—Ethiopia
• Burmese—Myanmar
• Farsi—Iran
• Dari—Afghanistan
• Haitian Creole—Haiti
• Korenni Kaya—mountainous region of Eastern Myanmar
• Kinyarwanda—Rwanda, Uganda, Democratic Republic of the Congo
• Kirundi—Burundi
• Nepali—Nepal
• Pashto—Afghanistan, Pakistan
• Spanish—Mexico, Colombia, Guatemala, Cuba, Puerto Rico
• Swahili—Tanzania, Kenya, Democratic Republic of Congo
• Syrian Arabic/Masalit—Sudan, Chad
Put us to work for you. These companies already have.
• Kellogg’s
• 3M
• Bissell
• Valspar
• Surefil
• Amway
• Zondervan
• Perrigo
• Attwood
• Aristo
• Great Lakes Wholesale
• Color House Graphics
• Kerry Food
Hope & resilience at work.
Sabah Hannan
Sabah Hannan’s journey is the definition of resilience and determination.
Born in Kurdistan, Syria, she and her family fled the war in 2011, spending a few challenging years in Turkey before arriving in the U.S. in 2015.
Starting at HNI without English skills or work experience, she embraced every opportunity to learn and eventually got promoted to Production Coordinator. Recently, Sabah achieved a lifelong dream of earning her U.S. citizenship–an accomplishment she calls “an honor.” Her favorite English word, “hope,” perfectly embodies her spirit as she helps others find their path to success, just as she did.
David Meyer
David Meyer is a testament to the power of hope, perseverance, and heart. He came into the HNI program as a returning citizen and has worked his way up to Warehouse Coordinator, and now manages a sizable staff. He gives back to the organization by volunteering his time to help out at all Hope Network events and has also opened his home to multiple people who are unhoused. David’s journey exemplifies the strength of the human spirit and the profound impact one person can have through unwavering commitment to others.
Everyone loves a Hopeful story.
This year, Hope Network made waves across Michigan, capturing the attention of news stations and media outlets statewide with over 120 news mentions in 2024.
From Grand Rapids to Detroit, Lansing, and Cadillac, the enthusiasm from local and regional media reaffirms the importance of our mission: bringing Hope to every corner of Michigan.
Stories highlighting work across the organization—from autism services to education, behavioral health, suicide prevention, and more—have resonated with audiences across the state.
3,458,381 views of Hope Network coverage
123 media mentions
A beloved leader & friendly force for good.
Phil Weaver
Hope Network CEO, 2006–2022
In late 2024, our organization and our community lost a beloved leader, a cherished friend, and a friendly force of good. For 16 years, our former CEO, Phil Weaver, told anyone who would listen that he had the best job in the world.
But the reality is—it was us who had the best job in the world, because we had the chance to work alongside him. Under his visionary leadership, Hope Network became the premier provider of specialty health and community services in Michigan, serving over 30,000 individuals across 78 counties.
Phil’s passion for this work was never about numbers or financials—it was about people. He cared deeply, with his whole heart, every single day. His driving force was always serving more individuals: the staff we work alongside, the folks we serve, and the communities we touch. He was motivated and energized by the opportunity to make a meaningful difference—humbled and honored to be part of such an impactful mission. There wasn’t a day that went by when you couldn’t hear him say, “If each one of us can make a difference in just one life every day, that’s a new start.” It was this belief that propelled him forward, and it’s that belief that continues to propel us forward today.
As Phil battled cancer in the last few years of his life, he remained the big guy with the big heart—constantly exuding grace and wisdom. He reminded us that, as a community, it is our responsibility to care for one another, to support each other in both times of triumph and adversity. So as we reflect on his life, let’s honor his memory by carrying forward the values he held so dear.
Thank you, Phil, for Everything.
Phil addressing the crowd at the 2016 Hope’s Heroes event, where he was surprised with an award honoring a decade of service to Hope Network.
If each one of us can make a difference in just one life every day, that’s a new start. “”
Looking Ahead
Transformation happens when people come together to create change. At Hope Network, we’re not just breaking down barriers—we’re building a future where every person has the tools and support they need to thrive.
As we look toward the next 60 years, our commitment to our mission and our vision is unwavering: we will collaborate, innovate, and advocate until every community believes that we are all equally human.
Because when we work together and support each other, we don’t just change lives—we change the world.
Together, we can make Hope happen.
Changing lives takes more than a mission—it takes action from people like you. However you choose to help—by working with us, giving generously, or sharing our mission— we are deeply grateful.
Visit hopenetwork.org or call 800.695.7273 to learn more.
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