Staybridge Suites Business Bay Guest Directory

Page 1


ENGLISH

Enjoy all we have to offer

Services & Facilities.

DATA PRIVACY

The privacy and security of your information are of utmost importance to us.

Whether you are visiting our website, using our app, booking a room, or a member of one of our loyalty programs, we aim to earn your trust in the way we manage your information and keep you informed about its usage.

DOCTOR

CHECK IN / CHECK OUT TIMES

Check-in: 3:00 PM

Check-out: 12:00 PM

Need to stay later? Simply reach out to our Front O ce team.

COTS / CRIBS

Need a crib for your little one? We've got you covered, and there's no charge!

Simply press the Instant Service button, and we'll promptly deliver one to your room based on availability.

CREDIT CARDS

We accept all major credit cards! To ensure a smooth transaction, we kindly request pre- authorization from your credit card company as a safety measure to confirm su cient funds to cover your charges. This process is quick and easy! Simply contact our Front Desk, and they will assist you promptly.

CURRENCY EXCHANGE

We are happy to help you with currency exchange.

We have a doctor on call 24/7! Don't hesitate to ask for help. If you require medical assistance, simply press the Instant Service button, and we'll promptly send someone to assist you.

Just reach out to our Front Desk and they will assist you instantly around the clock.

DO NOT DISTURB

Need some quiet time? Just press the Do Not Disturb button and we'll leave you alone until you require us.

EMERGENCY

Your safety is our utmost priority! That's why we have emergency and safety instructions posted on the back of your room door and in the designated section of this directory. Please take a moment to read them so you are aware of the necessary steps to follow in the event of an emergency.

EXCLUSIVE RATES

Book direct via IHG.com and get exclusive discounts and perks.

FIRE EXITS

Please take a moment to familiarize yourself with the fire exits located in each corridor.

These exits are clearly marked and serve as safe routes for evacuating the building in the event of a fire or other emergency.

FITNESS CENTER

Our Fitness Center is open 24/7 on

We've got everything you need to keep up with your workout routine, including treadmills, cross-trainers, and free weights.

FLIGHT INFORMATION

Simply contact Concierge! They'll have all the information you need, from your departure time to your gate number.

WITH OUR COMPLIMENTS?

Don't worry, we've got you covered! We can provide replacements for the following items with our compliments:

• Comb

• Nail File

• sewing Kit

• Dental Kit

• Shaving Cream

• Disposable Razor

• Cotton/Cosmetic Pads

HOUSEKEEPING SERVICES

Need more towels? Want your room cleaned from top to bottom? We're here to help!

Just give us a call, and we'll be happy to take care of it for you.

IHG CLEAN PROMISE

We are committed to high levels of Cleanliness. That means clean, well maintained, clutter free rooms that meet our standards.

If that is not what you find when you check in, please contact Front Desk and we promise to make it right.

IHG GREEN ENGAGE™ SYSTEM

We know that sustainability is as important to you as it is to us – and that’s why we’ve made it easy for you to stay at a hotel that shares your

Our hotel uses the IHG Green Engage system, which is an innovative online environmental sustainability system that gives IHG hotels the means to measure and manage their impact on

Stay connected and entertained! All rooms are equipped with wireless high-speed internet, ensuring you can stay online no matter what. Should you require assistance with connecting, simply press the Instant

LAUNDRY AND DRY-CLEANING SERVICES

Got laundry? We o er laundry and dry-cleaning services, and your clothes will be back to you within 24 hours.

Just put your dirty clothes in the laundry bag provided, press the Instant Service button and let us take care of your laundry!

LINEN REUSE

Help us save the planet, one sheet at a time! By reusing your bed linen every other day, you're helping us conserve thousands of gallons of water and detergent every year. If you still need to get your sheets changed, just give housekeeping a call.

LOST AND FOUND

Don't fret, we've got your back! Contact Instant Service and we'll help you find your lost item.

LUGGAGE

Luggage pick up? No problem! Contact Instant Service and they'll take care of it for you. They're available 24/7 and always happy to help.

NEWSPAPERS

In mood of a good read? Digital newspapers are available at the reception, and hard copies are available at the gift shop Holiday Inn Dubai Business Bay Lobby Level.

NON-SMOKING SUITES

Non-smoking suites are available upon request.

Just contact the Front Desk and they'll be happy to help you get a room that's perfect for you.

PANTRY

Located at the lobby level, our PANTRY offers a variety of drinks and essential items for purchase. From refreshing beverages to daily necessities, we've got you covered at an additional cost.

SECURITY

Our hotel takes your safety and security very seriously. We have a comprehensive security system in place, including CCTV cameras and security guards.

RECEPTION

Our front o ce team is available around the clock to assist you with all your needs. Please dial Instant Service.

RELIGIOUS SERVICE

There's a Qibla indicator on one of the corners on the ceiling in your room.

If you need a prayer mat, ask Housekeeping and they'll bring you one. Prayer rooms are also available on P1, Holiday Inn Dubai Business Bay.

RESERVATIONS (BOOK DIRECT)

Book directly with us via ihg.com and begin earning!

When you do, you'll accumulate points towards gift cards, Reward Nights, and exciting new experiences.

ROOM SERVICE

Hungry? Click here to view our in-room dining menu filled with delicious bites and drinks.

SAFETY DEPOSIT BOX

Safety deposit boxes are conveniently situated within the suites and are provided at no additional cost. Kindly be advised that the hotel cannot be held responsible for valuables left in the room.

If you have any concerns, please do not hesitate to contact the Front Desk.

SIGHTSEEING TOURS

Want to see the sights?

Our concierge can arrange a tour for you, so you can sit back and relax whilst they take care of the details.

SMOKING POLICY

Staybridge Suites Dubai Business Bay is committed to providing a smokefree environment for our guests and colleagues.

Smoking is not permitted in any non-smoking guestrooms or public spaces.

In the event of a violation of this policy, a minimum fee of AED 500 will be imposed to restore the guestroom or public space to a smokefree condition.

SPA SERVICES

Feeling stressed? Our massage therapists can help!

We have 3 treatment rooms and changing rooms at the Holiday Inn Dubai Business Bay Level P2, where you can relax and unwind with a body treatment of your choice which includes Balinese, Thai, Swedish, Therapeutic, and Reflexology massages.

To book a massage, please contact Instant Service.

SPECIALLY-ABLED TRAVELERS

We're all about making sure everyone has a great stay, regardless of their abilities. So if you encounter any barriers during your stay, please don't hesitate to contact reception. They'll be happy to help you overcome any challenges and make sure you have a wonderful time.

SWIMMING POOL

The pool is located on level P2, open from 8 am till 8 pm.

Swimwear is required in the swimming pool and surrounding pool area. Please respect the swimming pool rules and regulations, which are posted at the pool entrance.

TELEPHONE SERVICES

To make a direct dial call, simply follow the below codes

• Room to room: Dial 8 + Room number

• Local calls: Dial 9 + Number

• International calls: Dial 9 + Country Code + City Code + Number

Reach out to our Instant service for more details about call charges.

TELEVISION CHANNEL LIST

To see what's on TV, take your remote and press the directional buttons until you get to the TV Channels tab. Then, press OK to open the list. It's that easy!

IHG ONE REWARDS APP

Download the new IHG One Rewards app to enjoy faster booking, personalized rewards and travel made easy. Visit your favorite app store or simply click below:

TRANSPORT SERVICES

Need a ride? Just call the Concierge and we'll get you where you need to go, 24/7!

WAKE-UP SERVICE

Need to be up early? Just call Instant Service and we'll wake you up with a gentle knock on the door or a call to your room.

You can also set the wake-up call using the alarm clock on the bedside table.

VOLTAGE/ ADAPTERS

Our hotel uses 220V electricity, so if you need an adaptor for your appliances, just ask the friendly sta at reception.

They'll be happy to lend you one for your stay.

Eat & Drink.

COMPLIMENTARY BREAKFAST

Wake up to the delightful scents of freshly baked pastries, sizzling bacon, and invigorating co ee at The Hub!

Our hearty breakfast at The Hub o ers a diverse array of international options, ensuring a joyful start to

Best of all, our breakfast is complimentary, making your stay even more enjoyable.

Experience a touch of magic as we introduce a small, ever-changing a la carte menu, adding excitement to your dining experience.

Plus, enjoy the upbeat vibes with a complimentary 24/7 co ee machine, making every moment at The Hub uplifting and delightful!

Opening Hours: Mon-Fri 06:30-10:30 Sat-Sun 06:30-11:00

Come down to socialize with fellow residents and the management team, and enjoy complimentary snacks and refreshments.

Join us every Monday, Wednesday, and Friday.

Venue: The HUB 2

Time: 6:00 PM - 7:30 PM

24/7 COFFEE MACHINE

Take advantage of our 24/7 complimentary co ee machine on P2.

Whether you need a morning boost or a late-night pick-me-up, our co ee machine is always available to satisfy your ca eine cravings.

Enjoy freshly brewed co ee anytime, making your stay even more convenient.

CRUMBS!

Crumbs, our 24-hour artisan bakery and café, is where our dedicated bakers tirelessly craft delectable treats from early morning until late at night. We proudly serve Starbucks, o ering everything you need to begin your day right or conclude your night on a sweet note. Choose from our selection of crusty golden loaves, slender baguettes, filled bagels, and a delightful array of cakes, pastries, and wraps.

VIEW MENU

HOLIDAY INN DUBAI BUSINESS

BAY RESTAURANTS AND BARS

Whether you crave a swift snack or prefer a relaxed dining experience, our sister hotel, Holiday Inn Dubai Business Bay, o ers three distinctive dining options to cater to your preferences.

BRASSERIE ON 1

This casual yet sophisticated eatery o ers quality modern European cuisine and a well-curated wine list. Featuring an open kitchen and a chic cocktail bar with one of the best gin selections in town, it serves breakfast, lunch, and dinner.

Opening Hours:

• Breakfast: Mon–Fri 06:30–10:30 / Sat–Sun 06:30–11:00

• Lunch: 12:00–16:00

• Dinner: 17:00–23:00

Juniper by Brasserie on 1

Bar Food Menu: Available until 1 am. Operating Hours: Open daily from 12 pm to 2 am.

VIEW MENU

ROOM SERVICE

Feeling hungry? Scan the QR code to accessour delicious menu and dial Instant Service on your phone when you're ready to order.

LA PLANCHA TERRAZA MEXICANA

Terraza La Plancha o ers a chef's take on authentic Mexican cuisine, serving up the best vibes in town. We embrace the "la plancha" style of food preparation, combining hightemperature searing with open fire to create unique flavors. Our menu is inspired by our favorite taquerias, cantinas, and street-side carts, ensuring you get an authentic taste of Mexico.

Live BBQ every night from 6 pm.

Open daily from 12 pm to 11 pm.

MEETING FACILITIES

Discover our modern meeting facilities featuring four versatile rooms capable of accommodating groups of up to 120 individuals.

We provide all the essentials for a successful presentation, including state-of-the-art AV equipment, and our dedicated sta is here to support you every step of the way.

What’s around?

1 KM away from UBORA Towers

5 KM away from Burj Khalifa and Dubai Mall

6 KM away from Dubai Opera

8 KM away from Dubai World Trade Center

10 KM away from Museum of The Future

16 KM away from Dubai International Airport.

VIEW MENU in

Looking out for you

forbidden to use shisha, light candles, or burn incense in your room or bathroom, as the smoke can activate the fire detector alarm in your room.

FIRE ALARM

We have taken every precaution to ensure your comfort and safety. While it’s unlikely, it’s important for everyone in the building to be familiar with basic life safety recommendations in case of a fire emergency. Please take a few moments to read the following:

Our safety system includes:

• Smoke Detectors

• Sprinklers

• Fire Alarms

In the event of a fire emergency, you will hear an evacuation message. Here’s what to do:

• Stay calm and do not panic.

• Do not use the elevator; use the emergency staircases.

• If you see fire or smoke in your room, turn off the air conditioning, leave the room, and take your key with you. Do not pause to collect any belongings. Close the door behind you to prevent the spread of fire. Activate the nearest fire alarm.

• Press the emergency button to report your name, location, and the nature of the fire. Then, walk to the nearest Emergency exit and leave the building, holding the handrail while descending the stairs.

Health & Safety.

• If there is smoke in the corridor, stay as close to the ground as possible, crawl near the walls, and count the doorways to the nearest exit.

• If you smell smoke inside your room, turn off the air conditioning. Check the door for heat; if it’s hot, stay in your room, press the Emergency button on your telephone, and report your name, location, and the issue.

• Remove drapes from the windows. If smoke persists, create a tent over your head with a wet blanket.

• If the door is cool, leave your room, take your key, and do not delay to gather any other belongings. Close the door behind you to prevent the fire from spreading.

DOCTOR

We have a doctor on call 24/7! Don’t hesitate to ask for help. If you require medical assistance, simply press the Instant Service button, and we’ll promptly send someone to assist you.

FOR YOUR VALUABLES

While we cannot assume responsibility for valuables left in your room, we do o er complimentary safe boxes located at the reception or within your room. For enhanced security, we recommend using non-repetitive digits for your password.

GENERAL SAFETY TIPS

SWIMMING POOL SAFETY: Before using the pool, please carefully review the pool rules and regulations. These guidelines are in place to ensure the safety of all guests and to enhance your poolside experience.

GYM SAFETY: Prior to using the gym, we urge you to thoroughly read and understand the gym rules and regulations. These rules are designed to safeguard everyone’s well-being and to help you make the most of your workout.

CONTACT INFORMATION: While you’re outside the hotel, please keep the hotel’s address and contact information with you at all times. This information can be invaluable in case of an emergency.

Health & Safety.

LOST AND FOUND

Don’t fret, we’ve got your back! Contact Instant Service and we’ll help you find your lost item.

CCTV

For your safety and security, a Closed Circuit Television Camera System (CCTV) operates 24/7 throughout the hotel premises to prevent crime and enhance public safety. Please be aware that the images recorded by the CCTV system are not accessible to the public and are solely used by our hotel security personnel for investigating crimes or security incidents. While we take these measures, guests are still responsible for safeguarding their own property and should take necessary precautions to protect their belongings.

For additional information, please contact our Front Desk at +971 04 871 6111

DID WE MISS SOMETHING?

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.