HoduSoft introduce CRM Integration in HoduCC Contact center software for Employee evaluation HoduSoft's HoduCC - Contact center software with CRM integration makes it the perfect choice for businesses to evaluate the performance of employees effectively.
HoduSoft, one of the leading business communication software providers across the globe, has announced new add on CRM integration in their contact center software. While announcing it, the VP of HoduSoft said, "This inclusion will now allow companies to manage the workflow and offer better customer experience effectively. It will also assist call centers in tracking performance reports of the agents and analyze the report." He added, "At HoduSoft, we provide contemporary and comprehensive software to clients across the globe to assist them in establishing a unified communication network. Our call center software is FreeSwitch based that can fulfill all the needs of call centers. It is compatible with all types of call centers, whether international or inbound or outbound call centers." Contact center software announced by HoduSoft is reliable, innovative, and costefficient. It consists of all the features to meet the requirements of customers. Companies of any size and style can use it. Concentrating more on the features CTO of the HoduSoft said that, "HoduCC comprises several features to meet and the needs of call centers. I would like to discuss some noteworthy features, which are highly essential for call centers. One of them is a predictive dialer. It offers the facility to predict the most suitable time to