Cruise Compass Day 1 - San Juan, Puerto Rico

Welcome to Voyager of the Seas! Everyone deserves a vacation. You’ll find endless opportunities to make the most of every moment like game changing activities, world-class dining, show stopping entertainment, and plenty of ways to unwind.
BOGO ½ OFF DELUXE BEVERAGE PACKAGE
Enjoy your favorite drinks all cruise long. Buy one Deluxe Beverage Package and get one package half off. Visit any bar to purchase. Offer only available today.
Share Every Unforgettable Moment in Real Time!
Surf the web, share photos and send emails for just $23.99 per day. Connect to Wi-Fi-Guest-Voyager and go to login.com today to get started. Internet assistance available at Deck 5, opposite to Guest Services. 11:30 am - 5:30 pm / 6:30 pm - 8:00 pm, Deck 5
Stateroom Requests
After 3:30 pm your Stateroom Attendant will be glad to take care of any stateroom specific requests, such as your bed configuration.
Luggage Delivery
Due to the high volume of luggage, we will happily deliver luggage until 9:00 pm tonight. If you accidentally packed any prohibited items or your bag was locked please proceed to Deck 1 midship after 5:00 pm to collect your luggage.
Seapass Account
You may notice a temporary hold of $99.75 on the credit card your SeaPass card is linked to. The hold is used to secure funds for anticipated onboard purchases and will be released at the end of the sailing once your final charges are settled.
It’s Time for a Tune-up!
Our Perfect Storm Water Slides are unfortunately unavailable, as it’s time for a tune-up! That’s right. Just like your car, each of our attractions require a little bit of “TLC” here and there.
We appreciate your patience as we complete some necessary maintenance. Our Sports Deck will be temporarily closed for the first day of your sailing. But not to worry, we have plenty of activities available for your entertainment! Thanks for understanding!
Safe Disposal of Medical Needles
Do you use medical needles? Keep others safe by discarding them properly. Please see your stateroom attendant to request a sharps container.
Get a head start on planning your day ashore with insider tips on the port, exclusive information about tours and any essentials you’ll need to bring with you.
Shore Excursions Channel 12.
SPA TOUR AND
Enter to win $500 in spa credit today only! Boarding day meet and greet. Tour the spa, reserve a treatment, and receive exclusive offers.
Tours: Noon - 6:00 pm , Vitality Spa, Deck 12, Raffle Drawing: 6:00 pm, Fitness Center, Deck 12
Sunday, April 30, 2023
San Juan, Puerto Rico
All Aboard 6:30 pm
Forecast Sunny with Chance of Rain
Sunrise 5:57 am
Winds E 9 kts
Departure 8:30 pm
Temperature 82°F (28°C)
Sunset 6:45 pm
Dress Code Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard. Wash Up and Watch Out!
To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.
Beverages and other Liquids
Please note that local security authorities will dispose of any liquids returning to the ship. Unopened liquor bottles will be stored onboard for safe keeping and returned to guests on the last day of the cruise.
Children’s Personal Flotation Devices (PFD)
For the safety and wellbeing of children, children’s swimming pool personal flotation devices are available free of charge at the pool deck areas. Personal flotation devices (PFDs) are for use onboard the Voyager of the Seas and cannot be taken off the ship.
Cruise Vessel Security & Safety Act (CVSSA)
The Security Guide and embassy information is available for your review at the Guest Services desk. Additionally, you can find this information listed on our Company website.
Personalized Services for Guests with Visual Disabilities
The Company provides personalized service to all guests with visual disabilities across the fleet, in compliance with the requirement of the Americans with Disabilities Act (ADA) and EU Regulation 1177/2010.
Safety 1-2-3
In compliance with our Youth Evacuation Plan, children will be given colored wristbands that correspond with their muster stations. In the event of an emergency, Youth Staff will escort all children participating in Adventure Ocean activities to their muster stations for reunification with their parents/guardians.
Animal Sighting Advisory
Occasionally, animals may find their way onboard our ships. For your safety, if you encounter any animals onboard, it is prohibited to interact with or touch them. We ask that you please report any sightings or encounters to any of our Officers or Crew.
Smoking Only Permitted in Designated Areas
Outer Deck, Deck 4, Port Side
Pool Deck, Deck 11, Port Side
Smoking permitted in Casino Royale, Deck 4 while actively playing in the designated areas.
*All indoor public spaces and stateroom balconies are smoke free areas.
Take your best guess and win! If you correctly guess the weight of our featured artwork, you’ll be entered to receive a fabulous prize at one of our upcoming art auctions.
11:00 am - 9:00 pm, Royal Promenade, Deck 5
Welcome aboard! Meet our team at a champagne reception and say cheers as you discover world-class Diamonds, Gemstones and Lab Grown Diamonds. Kick off this cruise with exquisite looks at stunning prices, all tax & duty free.
9:30 pm, Regalia Fine Jewelry, Deck 5
Want to book a shore excursion right now? You can research, book a tour and receive instant confirmation right on your phone. Book today using the Royal Caribbean app.
Surf the web, share photos and send emails for just $23.99 per day. Connect to Wi-Fi-Guest-Voyager and go to login.com today to get started. Internet assistance available on Deck 5, midship, opposite to Guest Services
Enjoy multiple restaurants onboard throughout your vacation at a discounted price. Savor the savings, don’t miss out - upgrade your dinner plans with this exclusive offer, today only. Visit any Specialty Restaurant to purchase.
Capture the memories with your loved ones by scheduling an exclusive private photo session. Stop by the PictureThis Studio on Deck 3 to book your appointment and pick from a variety of photo shoot options at our ports of call or on at the stunning places on the ship.
Book any 3 Signature Spa treatments and receive 10% off on your 1st treatment, 20% off on your 2nd treatment and 30% off on your 3rd treatment. Vitality Spa, Deck 12
Comedy Welcome Aboard Show: Richie Minervini
Richie is keeping audiences in stitches on cruise ships, in comedy clubs, in theaters, and at various comedy conventions and festivals around the world. Richie has writing credits to his name as well as numerous TV appearances.
8:00 pm & 10:15 pm, Royal Theater, Decks 3 & 4
Children must be accompanied by a parent or guardian. Please refrain from using your mobile phone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show. *Assistive Listening System available at Guest Services, Deck 5
Baggo Competition
Sometimes the simplest games are so much fun. Show off your hand eye coordination by joining the fun in our Baggo Competition.
1:30 pm, Pool Deck, Deck 11
Sports Trivia
How well do you know your sports? Put yourself to the test in this general knowledge trivia hosted with our Sports Staff.
3:00 pm, Star Lounge, Deck 5
Farewell to Suan Juan Party
Join your Cruise Director’s Staff and Tropical Pleasure Duo for live music and line-dancing on the pool deck.
4:45 pm, Pool Deck, Deck 11
Family Friendly Majority Rules
The Game Show with no right or wrong answer. The audience decides, by a show of hands, who wins. Come along and join a team.
8:00 pm, Star Lounge, Deck 5
Game Show: Finish That Lyric
Sure, guests can name the beat, maybe even the artist. But do they know the lyrics? Join the Entertainment Activities Team and fellow guests for this fun game show.
9:15 pm, Star Lounge, Deck 5
Welcome Aboard Karaoke
Do you like to sing? The this is the perfect event for you. Howl at the moon and entertain your fellow guests this evening.
Book your next cruise today and receive a bottle of champagne to celebrate onboard. Choose your next adventure and get up to $600 off or future onboard credit for booking onboard. NextCruise, Deck 6, aft
10:00 pm, Star Lounge, Deck 5
Windjammer Theme Night: All American Classics
We’re honoring the dishes that fill the melting pot of the United States with flavor. Soak up every flavor tonight only at the Windjammer.
Windjammer - Burger of the Day: Philly Style Burger
There’s nothing better than a good burger — except maybe a new burger every day. With classic combos like mushrooms and cheese to bold takes you might not expect, you’re gonna want to try them all. Visit the Windjammer, Deck 11
• Reservations are recommended for all Specialty dining venues. Please visit the app, stop by dining venues or dial 7000 for reservations. Smart casual dress codes apply to all of our dining rooms. A cancellation fee will be charged for reservations cancelled within 24 hours of the reservation time.
• Room Service will be complimentary for continental breakfast only. A convenience fee of $7.95 + 18% gratuity applies to items listed in the all-day menu and the American section of the breakfast menu.
* Weather permitting.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Lines may close 15 to 30 minutes prior to venue closing time.
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
SAN JUAN PUERTO RICO, PORT AGENT CONTACT INFORMATION
Contact: Jose Urbinas
Address: 360 Calle San Francisco, San Juan, 00901, Puerto Rico
Phone: + 1 787 717 7502
Email: operations@continentalshipping.com
U.S CONSULAR AGENCY
Address: Centro Gubernamental Minillas Torre Norte, Piso 9, Avenida José de Diego, Parada 22, San Juan, 00940, Puerto Rico
Phone: (877) 487-2778
Enjoy your favorite drinks all cruise long. Buy one Deluxe Beverage Package and get one package half off. Visit any bar to purchase. Offer only available today.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
*Entertainers will take periodic breaks.
** High Notes is for adults 18 years and older after 10:00 pm. Picture ID is required.
From sunrise to sunset you can be as active or laid-back as you want to be. One thing is guaranteed. It will be another unforgettable day.
Port & Shopping Show
Learn all about tax- & duty-free shopping this cruise and highlights in our ports-of-call. Free jewelry for all who attend - get there early.
11:15 am, Royal Theater, Deck 3
Discover how our high potency Skin Lift Touch by Elemis. Call today and we’ll include a complimentary collagen eye treatment (a $65 value). Dial 4460 to book your appointment. Vitality Spa, Deck 12
Set Up Your Departure Details
Provide your departure information through the Royal Caribbean App by 11:45 pm on Friday, Day 6 for a quick and easy departure day.
Transfer Tickets
Guests with flights after Noon (12:00 pm) on departure morning, can purchase transfer tickets to George Bush International Airport(IAH) and Houston Hobby Airport(HOU), at Guest Services, Deck 5.
Forecast Mostly Sunny
Sunrise 6:03 am
Dress Code Formal
Temperature 81°F (27°C)
Winds E 22 kts
Sunset 6:51 pm
Make it a night out in your best black-tie look suits and ties, tuxedos, cocktail dresses or evening gowns are welcomed.
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.
Beat the Rush
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 - no check-out will be required.
Splashing in the pool is fun but the pool deck can become slippery as a result. Please watch your step in this area.
Please be aware that we may experience unpredictable wind changes today. Therefore, for your safety, we may have to tie down and secure deck chairs one hour before departure.
Ever wonder how much food it takes to feed an entire cruise ship or how many thousand pounds of laundry are done during a sailing? Join us for an All Access Tour to find out. Book at the Shore Excursions Desk, Deck 5.
FEELING LUCKY?
You’re already a winner! Use your SeaPass Card at the slots to download $2 in FreePlay for a chance to win up to $100. Visit our Casino Cashier Desk for more details.
8:00 am - Late, Casino Royale, Deck 4
Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!
Kindly dispose of all waste in the bins provided. It is prohibited to throw trash overboard into the ocean.
Download the Royal Caribbean app on your phone and conveniently access your Daily Planner to plan your days onboard and make dining and shore excursion reservations.
Includes all of the following: Vanilla Bean hair mask, soothing scalp massage, blow dry & style, sunglow application and a ELEMIS bright eye treatment. All for only $79 (add $10 for long hair). Dial 4460 to make your reservation.
8:00 am - 10:00 pm, Vitality Salon, Deck 12
Use your SeaPass card at the gaming tables and slot machines to earn free drinks, Freeplay, onboard credit and more. See the Casino Host for more details.
8:00 am - Late, Casino Royale, Deck 4
You haven’t lived until you’ve experienced a live art auction. Join us for champagne, a free gift, and 90 minutes of fun you’ll never forget.
Registration starts at 10:30 am and Art Auction to follow. Star Lounge, Deck 5
Discover exquisite pieces from Chanel and Louis Vuitton, passionately curated by the most trusted source for vintage luxury. Make them yours with tax & duty free prices.
6:30 pm - 10:00 pm, Royal Promenade, Deck 5
Enjoy views of key sights, the historic harbor, residential districts and natural scenery in and around Willemstad. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Tonight is the night! Everyone is dressing up and getting their glam on, and you should too. Have our photo team capture photos of you rocking your formal attire. Look for our photographers all around the ship tonight.
Keep your loved ones up to date. Connect to Wi-Fi-Guest-Voyager and go to login.com to get started and share your adventures.
Production Showtime: Broadway Rhythm & Rhyme
Using the rhythm, rhyme, word and music, take a seat next to the greatest composers and lyricists from Broadway. With the classic music from Rogers and Hammerstein, Duke Ellington, Andrew Lloyd Weber and Sondheim we bring new life into these iconic Broadway scores. There is something for everyone whether a lover of classic or contemporary. It’s a trip down Broadway’s memory lane, the stuff music is made of, Broadway Rhythm & Rhyme!
8:00 pm & 10:15 pm, Royal Theater, Decks 3 & 4
Children must be accompanied by a parent or guardian. Please refrain from using your mobile phone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show.
*Assistive Listening System available at Guest Services, Deck 5
Ice Skating
Lace up your skates and take a spin on your very own ice rink at sea. Learn how to skate like a pro!
Noon - 12:20 pm, 12:30 pm - 12:50 pm, 1:00 pm - 1:20 pm, 1:30 pm - 1:50 pm & 2:00 pm - 2:20 pm, Studio B, Deck 3
*Registration begins at 11:45 am.
4:00 pm - 4:20 pm, 4:30 pm - 4:50 pm, 5:00 pm - 5:20 pm, 5:30 pm - 5:50 pm & 6:00 pm - 6:20 pm, Studio B, Deck 3
*Registration begins at 3:45 pm.
Let the games begin!
Have fun with Royal Bingo and win cash prizes. Whether it’s your first time or you’re a pro, you won’t want to miss this onboard favorite. There’s always a winner!
3:30 pm, Cards on Sale, Star Lounge, Deck 5
4:00 pm, Game Begins, Star Lounge, Deck 5
Movie On The Deck: Minions The Rise Of Gru
Animated origin story of a young Gru’s (voiced by Steve Carell) desire to be the best villain ever, and the beginning of his friendship with the Minions.
6:00 pm, Pool Deck, Deck 11
Friendly Feud Game Show
Feuding is not just for families- it’s for everyone who cruises! Join our staff for our twist on this popular Game Show.
9:30 pm, Star Lounge, Deck 5
Hush! Silent Party (18+)
Book by Day 5 for a chance to win a $250 instant onboard credit for you to enjoy this cruise when you book your next adventure. Visit the NextCruise team today to learn more. NextCruise, Deck 6, aft
Shhhh! You’re invited! A party where everyone wears headphones? That’s right! It’s called HUSH! Silent Party. We supply the headphones and you get complete control over your listening experience. Join our resident DJ Junior, in an all-out battle for dance floor supremacy. Or, just take off your headphones and enjoy the silence while everyone else is dancing away and singing along at the top of their lungs. It’s fun, funny, and tonight!
11:00 pm, High Notes, Deck 14
Windjammer - Theme Nights: Savor La France
Transport yourself to a quaint Parisian bistro — tonight only at the Windjammer. Get your fill of luxurious Franco-flavors
Windjammer - Burger of the Day: French Onion Burger
There’s nothing better than a good burger — except maybe a new burger every day. With classic combos like mushrooms and cheese to bold takes you might not expect, you’re gonna want to try them all. Visit the Windjammer, Deck 11
• Reservations are recommended for all Specialty dining venues. Please visit the app, stop by dining venues or dial 7000 for reservations. Smart casual dress codes apply to all of our dining rooms. A cancellation fee will be charged for reservations cancelled within 24 hours of the reservation time.
• Room Service will be complimentary for continental breakfast only. A convenience fee of $7.95 + 18% gratuity applies to items listed in the all-day menu and the American section of the breakfast menu.
* Weather permitting.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Lines may close 15 to 30 minutes prior to venue closing time.
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
We’re showcasing one of the most popular cocktails of The Bahamas with today’s drink of the day — the Port Side Punch. Made with rum, Peach Schnapps, pineapple and cranberry juice, you’ll have trouble having just one. Try it today and raise a glass to adventure.
Monday, May 1, 2023 At Sea
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
*Entertainers will take periodic breaks.
** High Notes is for adults 18 years and older after 10:00 pm. Picture ID is required.
Staterooms
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail Pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your Stateroom Attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck 5
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet Connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your
Stateroom phone
• All other inquiries: visit our Guest Services Desk on Deck 5, Aft or dial 0 Ext. 7
Internet
How can I purchase internet?
Purchase internet packages from your device! Simply connect to the shipboard Wi-Fi network (WiFi-Guest-Voyager) and open your web browser to view available packages for your sailing.
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Voyager”
3. On the pop up, click “Access Internet,” or type logon.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Voyager), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
must be at least 13 years old to use the app.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
How do I connect to the App?
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
I can’t see anything on the Royal App. What should I do?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Voyager), and you’re all set! If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free”. Please note, guests must be at least 13 years old to use the app.
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
• Try putting your phone in airplane mode, especially on embarkation day.
How does Guest Chat work?
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network. You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
Onboard Expense Account
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
I can’t see anything on the Royal App. What should I do?
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
Important Information:
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
How do I pay for things onboard?
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set. (Need contact 558770 At 10:00 am)
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating. (Which deck and time)
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where I can get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Promenade on Deck 5.
Shore Excursions
How do I book shore excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 11:00 am – 9:00 pm on boarding day. Please check your Cruise Compass for desk hours.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, visit www.royalcaribbean.com/crown-anchor-society
Any questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2, Forward from 4:00 pm – 8:00 pm on boarding day. Please check your Cruise Compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Midship between 1:00 pm - 4:00 pm on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes. In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Medical Facility
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 am to 11:00 am & 4:00 pm to 7:00 pm. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
SELF-ASSIST EARLY DEPARTURE
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass Card to depart. After the immigration and custom checks, proceed to the transportation area.
REGULAR DEPARTURE
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass Card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 am and the latest time is 9:00 am. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided. If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
From sunrise to sunset you can be as active or laid-back as you want to be. One thing is guaranteed. It will be another unforgettable day.
Port & Shopping Show
Learn all about tax- & duty-free shopping this cruise and highlights in our ports-of-call. Free jewelry for all who attend - get there early.
11:15 am, Royal Theater, Deck 3
Discover how our high potency Skin Lift Touch by Elemis. Call today and we’ll include a complimentary collagen eye treatment (a $65 value). Dial 4460 to book your appointment. Vitality Spa, Deck 12
Set Up Your Departure Details
Provide your departure information through the Royal Caribbean App by 11:45 pm on Friday, Day 6 for a quick and easy departure day.
Transfer Tickets
Guests with flights after Noon (12:00 pm) on departure morning, can purchase transfer tickets to George Bush International Airport(IAH) and Houston Hobby Airport(HOU), at Guest Services, Deck 5.
Forecast Mostly Sunny
Sunrise 6:03 am
Dress Code Formal
Temperature 81°F (27°C)
Winds E 22 kts
Sunset 6:51 pm
Make it a night out in your best black-tie look suits and ties, tuxedos, cocktail dresses or evening gowns are welcomed.
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.
Beat the Rush
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 - no check-out will be required.
Splashing in the pool is fun but the pool deck can become slippery as a result. Please watch your step in this area.
Please be aware that we may experience unpredictable wind changes today. Therefore, for your safety, we may have to tie down and secure deck chairs one hour before departure.
Ever wonder how much food it takes to feed an entire cruise ship or how many thousand pounds of laundry are done during a sailing? Join us for an All Access Tour to find out. Book at the Shore Excursions Desk, Deck 5.
FEELING LUCKY?
You’re already a winner! Use your SeaPass Card at the slots to download $2 in FreePlay for a chance to win up to $100. Visit our Casino Cashier Desk for more details.
8:00 am - Late, Casino Royale, Deck 4
Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!
Kindly dispose of all waste in the bins provided. It is prohibited to throw trash overboard into the ocean.
Download the Royal Caribbean app on your phone and conveniently access your Daily Planner to plan your days onboard and make dining and shore excursion reservations.
Includes all of the following: Vanilla Bean hair mask, soothing scalp massage, blow dry & style, sunglow application and a ELEMIS bright eye treatment. All for only $79 (add $10 for long hair). Dial 4460 to make your reservation.
8:00 am - 10:00 pm, Vitality Salon, Deck 12
Use your SeaPass card at the gaming tables and slot machines to earn free drinks, Freeplay, onboard credit and more. See the Casino Host for more details.
8:00 am - Late, Casino Royale, Deck 4
You haven’t lived until you’ve experienced a live art auction. Join us for champagne, a free gift, and 90 minutes of fun you’ll never forget.
Registration starts at 10:30 am and Art Auction to follow. Star Lounge, Deck 5
Discover exquisite pieces from Chanel and Louis Vuitton, passionately curated by the most trusted source for vintage luxury. Make them yours with tax & duty free prices.
6:30 pm - 10:00 pm, Royal Promenade, Deck 5
Enjoy views of key sights, the historic harbor, residential districts and natural scenery in and around Willemstad. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Tonight is the night! Everyone is dressing up and getting their glam on, and you should too. Have our photo team capture photos of you rocking your formal attire. Look for our photographers all around the ship tonight.
Keep your loved ones up to date. Connect to Wi-Fi-Guest-Voyager and go to login.com to get started and share your adventures.
Production Showtime: Broadway Rhythm & Rhyme
Using the rhythm, rhyme, word and music, take a seat next to the greatest composers and lyricists from Broadway. With the classic music from Rogers and Hammerstein, Duke Ellington, Andrew Lloyd Weber and Sondheim we bring new life into these iconic Broadway scores. There is something for everyone whether a lover of classic or contemporary. It’s a trip down Broadway’s memory lane, the stuff music is made of, Broadway Rhythm & Rhyme!
8:00 pm & 10:15 pm, Royal Theater, Decks 3 & 4
Children must be accompanied by a parent or guardian. Please refrain from using your mobile phone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show.
*Assistive Listening System available at Guest Services, Deck 5
Ice Skating
Lace up your skates and take a spin on your very own ice rink at sea. Learn how to skate like a pro!
Noon - 12:20 pm, 12:30 pm - 12:50 pm, 1:00 pm - 1:20 pm, 1:30 pm - 1:50 pm & 2:00 pm - 2:20 pm, Studio B, Deck 3
*Registration begins at 11:45 am.
4:00 pm - 4:20 pm, 4:30 pm - 4:50 pm, 5:00 pm - 5:20 pm, 5:30 pm - 5:50 pm & 6:00 pm - 6:20 pm, Studio B, Deck 3
*Registration begins at 3:45 pm.
Let the games begin!
Have fun with Royal Bingo and win cash prizes. Whether it’s your first time or you’re a pro, you won’t want to miss this onboard favorite. There’s always a winner!
3:30 pm, Cards on Sale, Star Lounge, Deck 5
4:00 pm, Game Begins, Star Lounge, Deck 5
Movie On The Deck: Minions The Rise Of Gru
Animated origin story of a young Gru’s (voiced by Steve Carell) desire to be the best villain ever, and the beginning of his friendship with the Minions.
6:00 pm, Pool Deck, Deck 11
Friendly Feud Game Show
Feuding is not just for families- it’s for everyone who cruises! Join our staff for our twist on this popular Game Show.
9:30 pm, Star Lounge, Deck 5
Hush! Silent Party (18+)
Book by Day 5 for a chance to win a $250 instant onboard credit for you to enjoy this cruise when you book your next adventure. Visit the NextCruise team today to learn more. NextCruise, Deck 6, aft
Shhhh! You’re invited! A party where everyone wears headphones? That’s right! It’s called HUSH! Silent Party. We supply the headphones and you get complete control over your listening experience. Join our resident DJ Junior, in an all-out battle for dance floor supremacy. Or, just take off your headphones and enjoy the silence while everyone else is dancing away and singing along at the top of their lungs. It’s fun, funny, and tonight!
11:00 pm, High Notes, Deck 14
Windjammer - Theme Nights: Savor La France
Transport yourself to a quaint Parisian bistro — tonight only at the Windjammer. Get your fill of luxurious Franco-flavors
Windjammer - Burger of the Day: French Onion Burger
There’s nothing better than a good burger — except maybe a new burger every day. With classic combos like mushrooms and cheese to bold takes you might not expect, you’re gonna want to try them all. Visit the Windjammer, Deck 11
• Reservations are recommended for all Specialty dining venues. Please visit the app, stop by dining venues or dial 7000 for reservations. Smart casual dress codes apply to all of our dining rooms. A cancellation fee will be charged for reservations cancelled within 24 hours of the reservation time.
• Room Service will be complimentary for continental breakfast only. A convenience fee of $7.95 + 18% gratuity applies to items listed in the all-day menu and the American section of the breakfast menu.
* Weather permitting.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Lines may close 15 to 30 minutes prior to venue closing time.
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
We’re showcasing one of the most popular cocktails of The Bahamas with today’s drink of the day — the Port Side Punch. Made with rum, Peach Schnapps, pineapple and cranberry juice, you’ll have trouble having just one. Try it today and raise a glass to adventure.
Monday, May 1, 2023 At Sea
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
*Entertainers will take periodic breaks.
** High Notes is for adults 18 years and older after 10:00 pm. Picture ID is required.
Staterooms
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail Pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your Stateroom Attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck 5
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet Connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your
Stateroom phone
• All other inquiries: visit our Guest Services Desk on Deck 5, Aft or dial 0 Ext. 7
Internet
How can I purchase internet?
Purchase internet packages from your device! Simply connect to the shipboard Wi-Fi network (WiFi-Guest-Voyager) and open your web browser to view available packages for your sailing.
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Voyager”
3. On the pop up, click “Access Internet,” or type logon.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Voyager), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
must be at least 13 years old to use the app.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
How do I connect to the App?
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
I can’t see anything on the Royal App. What should I do?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Voyager), and you’re all set! If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free”. Please note, guests must be at least 13 years old to use the app.
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
• Try putting your phone in airplane mode, especially on embarkation day.
How does Guest Chat work?
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network. You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
Onboard Expense Account
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
I can’t see anything on the Royal App. What should I do?
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
Important Information:
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
How do I pay for things onboard?
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
If the problem persists, please visit our Guest Services Desk on Deck 5.Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set. (Need contact 558770 At 10:00 am)
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating. (Which deck and time)
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where I can get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Promenade on Deck 5.
Shore Excursions
How do I book shore excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 11:00 am – 9:00 pm on boarding day. Please check your Cruise Compass for desk hours.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, visit www.royalcaribbean.com/crown-anchor-society
Any questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2, Forward from 4:00 pm – 8:00 pm on boarding day. Please check your Cruise Compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Midship between 1:00 pm - 4:00 pm on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes. In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Medical Facility
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 am to 11:00 am & 4:00 pm to 7:00 pm. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
SELF-ASSIST EARLY DEPARTURE
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass Card to depart. After the immigration and custom checks, proceed to the transportation area.
REGULAR DEPARTURE
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass Card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 am and the latest time is 9:00 am. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided. If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Curaçao is a treasure trove of culture, rich history, and natural scenery — from desert landscapes to 38 spectacular beaches. Sint Anna Bay separates Willemstad into two sides. Punda, the original settlement, is filled with shops and restaurants. Otrobanda is a maze of narrow streets and even narrower alleyways. And at only 40 miles long, a variety of island adventures are within easy reach.
Early Bird Photo Special – Extended!
We have extended our Early Bird Photo Special one additional day! Don’t miss out on your last chance to pre-purchase your photo package and save big. Focus Photo Gallery, Deck 3
70’s Disco Inferno Dance Party
Put on your leisure suit and platform shoes; the 70s are back! Get ready for this action packed party that comes complete with exciting music, electric dancing, and groovy costumes. 10:30 pm, Royal Promenade, Deck 5
SeaPass Card and Photo Identification
Please note that Guests will not be permitted off or on the ship without their SeaPass Card and Photo Identification (Government Issued).
Provide your departure information through the Royal Caribbean App by 11:45 pm on Friday, Day 6 for a quick and easy departure day.
Transfer Tickets
Guests with flights after 12:30 pm on departure morning, can purchase transfer tickets to George Bush International Airport (IAH) and Houston Hobby Airport (HOU), at Guest Services, Deck 5.
Don’t do laundry at home. Let us do it for you with our Wash & Fold Laundry Special. Fit as much as you can into the bag provided for you and we’ll take care of the rest. Ask your Stateroom Attendant for more information.
Want to book a shore excursion right now? You can research, book a tour and receive instant confirmation right on your phone. Book today using the Royal Caribbean app.
Download $2 in Freeplay with a chance to win up to $100 before it’s too late! Offer expires at midnight. Casino Royale, Deck 4
Arrival 8:00 am
Gangway Open 8:30 am
Forecast Mostly Sunny
Sunrise 6:15 am
Winds E 24 kts
All Aboard 5:30 pm
Gangway Deck 1
Temperature 82°F (28°C)
Sunset 6:50 pm
Let’s get groovy, baby! Embrace the disco fever of the 70’s by donning your funkiest threads. Get ready to boogie in your bell-bottom jeans, polyester suits, wide lapel shirts, maxi dresses, miniskirts, knee high boots, and platform shoes. Tonight is going to be far out.
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.
Sometime this morning, there will be a boat drill for the crew. If you happen to see the crew running around the ship, there’s no need to be alarmed. Just continue enjoying your vacation.
Beat the Rush
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 - no check-out will be required.
Just a Reminder
All guests ages 17 and under must be accompanied by an adult to depart and return to the ship at all ports of call destinations.
Splashing in the pool is fun but the pool deck can become slippery as a result. Please watch your step in this area.
Please note that local port regulations prohibit the addition or removal of agricultural items such as food, fruits, plants, flowers, sea shells, bulbs, and rocks to or from the ship.
Experience the best pairing since chop sticks. Get expertly prepared sushi specialties with a select signature cocktail and a unique variety of sakes that will enhance every taste. Dial 5555 for reservations.
5:30 pm to 9:30 pm, Location, Deck 14.
Do you suffer from poor circulation, low energy, fluid retention or arthritis? There’s nothing like a detoxifying seaweed mask and body massage to treat what ails you! Dial 4460 to make your appointment.
8:00 am - 10:00 pm, Vitality Spa, Deck 12
Step right up - take your best guess and win! If you correctly guess the price of our featured artwork, you’ll be entered to receive a fabulous prize at one of our upcoming art auctions. Collecting art has never been more fun.
6:00 pm - 9:00 pm, Royal Promenade, Deck 5
Experience amazing color - changing gemstones that transform under different lighting conditions. Tax and duty free jewelry prices every day.
6:30 pm - 11:00 pm, Regalia Fine Jewelry, Deck 5
Use your SeaPass card at the gaming tables and slot machines to earn free drinks, Freeplay, onboard credit and more. See the Casino Host for more details.
6:30 pm - Late, Casino Royale, Deck 4
Come to the Royal Promenade and experience the magic of Del Sol - where everything changes color in the sun. This is the most magical gift to take home to loved ones. Free color changing gift for everyone.
7:00 pm, Royal Promenade, Deck 5
Your phone holds your whole life, and more than likely all the photos you have taken this vacation. Keep your photos and phone safe with our beach-proof phone cases that will let you to take pictures underwater. Visit the Focus Photo Gallery, Deck 3.
Relax on an island drive through Aruban streetscapes, past the impressive Natural Bridge and Bushiribana Gold Mill Ruins. Book today using the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Headliner Showtime: Amy Jo, A Night with Adele
Featuring the Grammy Award winning music of one of the greatest recording artists of our time, A Night With Adele pays tribute to the songs that have spoken to our hearts and touched our lives. Come sing along to your Adele favorites “Someone Like You” and “Rolling In The Deep” in this all live show.
7:00 pm & 9:15 pm, Royal Theater, Decks 3 & 4
Children must be accompanied by a parent or guardian. Please refrain from using your mobile phone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show.
*Assistive Listening System available at Guest Services, Deck 5
Flowrider®
Grab a board and hang ten on our 40-foot-long surf simulator, or cheer on friends from stadium seating with prime wipeout views. Give it a go - it’s included in the cost of your cruise, no reservation required.
8:30 am - 10:30 am / 4:00 pm - 7:00 pm, Flowrider®, Deck 13, aft
Rock Climbing Wall
The view alone is worth every step. Climb forty feet above deck on our signature Rock Climbing Wall, where everyone from beginners to speed climbers can strap in and go vertical. With no reservation required at this complimentary activity.
3:00 pm - 7:00 pm , Rock Climbing Wall, Deck 13, aft
Karaoke Hour
Who knows, maybe you’ll be discovered…or laughed at. It’s a singing good time for the whole family.
7:00 pm, Star Lounge, Deck 5
Name That Tune 70’s Hits
We want the funk! Join us tonight as we play hits from the disco era for the 70’s edition of Name That Tune!
8:00 pm, Schooner Bar, Deck 4
Rock The Room
If Musical Chairs, Name That Tune, and Music Trivia had a baby, it would be this game! You may know the music, but do you know the answers to the questions and are you fast enough to win? Join us tonight!
8:00 pm, Star Lounge, Deck 5
Movie on the Deck: Jurassic World Dominion
Secure your next adventure by Day 5 and you’ll be entered for a chance to win $250 onboard credit to use on this sailing. NextCruise, Deck 6, aft
In the latest of the Jurassic Park saga, humans are having to learn how to coexist with dinosaurs, and when things get out of hand a dinosaur trainer (Chris Pratt) and a paleontologist (Sam Neill) try to save the day.
9:00 pm, Pool Deck, Deck 11
Windjammer - Theme Nights: Your Flavor Passport To China
Get ready for a feast of far east flavors as Windjammer serves up one of the oldest — and most popular — cuisines in the world for dinner.
Windjammer - Burger of the Day: The Royal Burger, The Royal Classic Burger
There’s nothing better than a good burger — except maybe a new burger every day. With classic combos like mushrooms and cheese to bold takes you might not expect, you’re gonna want to try them all. Visit the Windjammer, Deck 11
• Reservations are recommended for all Specialty dining venues. Please visit the app, stop by dining venues or dial 7000 for reservations. Smart casual dress codes apply to all of our dining rooms. A cancellation fee will be charged for reservations cancelled within 24 hours of the reservation time.
• Room Service will be complimentary for continental breakfast only. A convenience fee of $7.95 + 18% gratuity applies to items listed in the all-day menu and the American section of the breakfast menu.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Lines may close 15 to 30 minutes prior to venue closing time.
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
WILLEMSTAD, CURACAO, PORT AGENT CONTACT INFORMATION
Contact: Vianella Koenraad
Address: P.O. Box 3304, Willemstad, Curacao, Netherlands Antilles
Phone: (599- 9) 733-1510 / 599 9 560 1352
Email: maduroship@madurosons.com, logistic@madurosons.com
U.S CONSULATE GENERAL, CURACAO
Address: PO Box 158 J.B. Gorsiraweg #1, Willemstad, Curacao
Phone: 599-9-461-3066; After-Hours Telephone: 599-9-510-6870
Email: ACSCuracao@state.gov
Say hello to paradise with today’s drink of the day The Blue Wave. Grab yourself a perfect refreshment drink and enjoy at any bar. Try it today and raise a glass to adventure.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
*Entertainers will take periodic breaks.
required.
Staterooms
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail Pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your Stateroom Attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck 5
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet Connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your
Stateroom phone
• All other inquiries: visit our Guest Services Desk on Deck 5, Aft or dial 0 Ext. 7
Internet
How can I purchase internet?
Purchase internet packages from your device! Simply connect to the shipboard Wi-Fi network (WiFi-Guest-Voyager) and open your web browser to view available packages for your sailing.
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Voyager”
3. On the pop up, click “Access Internet,” or type logon.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Voyager), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
must be at least 13 years old to use the app.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
I can’t see anything on the Royal App. What should I do?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Voyager), and you’re all set! If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free”. Please note, guests must be at least 13 years old to use the app.
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
• Try putting your phone in airplane mode, especially on embarkation day.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network. You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
If the problem persists, please visit our Guest Services Desk on
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
Onboard Expense Account
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
I can’t see anything on the Royal App. What should I do?
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Important Information:
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Deck 5.Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set. (Need contact 558770 At 10:00 am)
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating. (Which deck and time)
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where I can get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Promenade on Deck 5.
Shore Excursions
How do I book shore excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 11:00 am – 9:00 pm on boarding day. Please check your Cruise Compass for desk hours.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, visit www.royalcaribbean.com/crown-anchor-society
Any questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2, Forward from 4:00 pm – 8:00 pm on boarding day. Please check your Cruise Compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Midship between 1:00 pm - 4:00 pm on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes. In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Medical Facility
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 am to 11:00 am & 4:00 pm to 7:00 pm. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
SELF-ASSIST EARLY DEPARTURE
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass Card to depart. After the immigration and custom checks, proceed to the transportation area.
REGULAR DEPARTURE
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass Card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 am and the latest time is 9:00 am. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided. If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Welcome to Aruba! The capital and port town of Oranjestad, is best known for its colorful Dutch Colonial gingerbread houses painted in bright Caribbean hues. The southern coast is one giant photo op: a bustling port town surrounded by powdery white beaches and crystalclear aquamarine waters. To the north, waves crash onto a rocky coast, scattered with cacti and divi-divi trees.
Private Studio Photo Shoots
Capture the memories with your loved ones by scheduling an exclusive private photo session. Stop by the PictureThis Studio on Deck 3 to book your appointment and pick from a variety of photo shoot options at our ports of call or on at the stunning places on the ship.
Caribbean Pool Party
Join DJ Junior, and your Entertainment Activities Team for a night of music and dancing on the Pool Side!
11:15 pm - Midnight, Pool Deck, Deck 11
SeaPass Card and Photo Identification
Please note that Guests will not be permitted off or on the ship without their SeaPass Card and Photo Identification (Government Issued).
Set Up Your Departure Details
Provide your departure information through the Royal Caribbean App by 11:45 pm on Friday, Day 6 for a quick and easy departure day.
Transfer Tickets
Guests with flights after 12:30 pm on departure morning, can purchase transfer tickets to George Bush International Airport (IAH) and Houston Hobby Airport (HOU), at Guest Services, Deck 5.
Shore excursions have limited availability and sell out quickly. Guest favorites include Amazing Cartagena: Bay and Walled City and Old Town, Flavors and Rhythms of Cartagena. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Use your SeaPass card at the gaming tables and slot machines to earn free drinks, Freeplay, onboard credit and more. See the Casino Host for more details. 4:30 pm - Late, Casino Royale, Deck 4
Arrival 7:00 am
Gangway Open 7:30 am
Forecast Mostly Sunny
Sunrise 6:19 am
Winds E 26 kts
All Aboard 3:30 pm
Gangway Deck 1
Temperature 82°F (28°C)
Sunset 6:55 pm
Yeah Mon, we want to jam it with you tonight! The vibe is Caribbean casual, so be sure to wear tropical prints, pastel colors, linen shirts, Bermuda shorts, and sun dresses. Get ready to party in paradise.
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Wash Up and Watch Out!
To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.
Watch Out! Time Change
Please set your clocks and watches 1 hour back before retiring tonight. (Ship clocks go back at 2:00 am Thursday morning).
Poolside Safety
Splashing in the pool is fun but the pool deck can become slippery as a result. Please watch your step in this area.
Public health regulations prohibit taking any food off or onboard the ship- so be sure to finish all meals or snacks onboard or ashore.
Reserving deck chairs is not allowed. Any unattended items will be collected and held at the towel stand.
Please note that local port regulations prohibit the addition or removal of agricultural items such as food, fruits, plants, flowers, sea shells, bulbs, and rocks to or from the ship.
You learn a thing or two about tropical cocktails when you’ve been sailing the Caribbean for over 50 years. And now, we’re passing that knowledge on to you. At this tropical tasting event, you’ll learn the tips and tricks to make your favorite vacation drinks - whenever you want. Reserve at any bar.
Join Invicta Collectors and Save 75%
Discover the technical achievement and ingenious design that has turned fans of Invicta watches into dedicated collectors. Plus, you’ll save 75% at this one-day event.
5:30 pm - 11:00 pm, Royal Promenade Deck 5
Britto Pop Art Exhibition & Sale
One of the most playful figures in modern art, Romero Britto, is world-famous for his trademark warmth, optimism, and love. Visit the Art Gallery to experience the magic of Britto first-hand as well as an opportunity for one of the best deals of the cruise!
6:00 pm - 10:00 pm, Art Gallery, Deck 4
Adventure at your fingertips
Want to book a shore excursion right now? You can research, book a tour and receive instant confirmation right on your phone. Book today using the Royal Caribbean app.
ELEMIS BIOTEC Facial
Discover how our high potency Skin Lift Touch by Elemis. Call today and we’ll include a complimentary collagen eye treatment (a $65 value).
Dial 4460 to book your appointment. Deck 12, Vitality Spa
Share every unforgettable moment in real time
With the Surf + Stream voyage package you can video chat and stream your favorite TV shows, movies and music from $23.99 per day. Connect to “Wifi-Guest-Voyager” and go to login.com to get started.
Snorkel
From exciting excursions to winding down on the water - Tide and Trail has geat for every adventure. Shop our selection of snorkel gear, action cameras and accessories, waterproof phone cases, and more. Visit Tide & Trail Adventure Gear in Focus Photo Gallery Deck 3, midship.
You Lucky Duck
Pick your favorite rubber ducky buddy and control the claw to pick it up. Go a little to the left, a little to the right - push the button and hope for the best. But don’t worry, every player is a winner here.
Visit the Arcade, Deck 12
Ice Spectacular: Ice Odyssey
The game of Tarot has been capturing our imagination for centuries. Join our fantastic ice cast and experience this game coming to life in a mesmerizing and playful journey that you are not likely to forget. Its an evening of wonderful artistry, mystery and passion.
7:00 pm & 9:15 pm, Studio B, Deck 3
The Love & Marriage Game Show
Couples say the darnedest things, and we’ve got the game show to prove it. Who knows? You could be the very couple we’re looking for as our next contestants!
10:15 pm, Royal Theater, Decks 3 & 4
10:15 pm, Star Lounge, Deck 5 (Spanish)
Children must be accompanied by a parent or guardian. Please refrain from using your mobile phone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show. *Assistive Listening System available at Guest Services, Deck 5
Flowrider®
Grab a board and hang ten on our 40-foot-long surf simulator, or cheer on friends from stadium seating with prime wipeout views. Give it a go - it’s included in the cost of your cruise, no reservation required.
2:30 pm - 6:30 pm / 8:00 pm - 9:30 pm, Flowrider®, Deck 13, aft
Rock Climbing Wall
The view alone is worth every step. Climb forty feet above deck on our signature Rock Climbing Wall, where everyone from beginners to speed climbers can strap in and go vertical. With no reservation required at this complimentary activity.
3:00 pm - 6:00 pm / 8:00 pm - 9:00 pm, Rock Climbing Wall, Deck 13, aft
Family Karaoke
Who knows, maybe you’ll be discovered…or laughed at. It’s a singing good time for the whole family.
7:00 pm - 8:00 pm, Star Lounge, Deck 5
Movie on the Deck: Wonder Woman 1984
This sequel rewinds the Wonder Woman saga to 1984, when the superpowered Amazon (Gal Gadot) encounters two enemies: a brash conman (Pedro Pascal) determined to rule the world by manipulating an ancient relic that grants wishes and a timid geologist (Kristen Wiig), whose wish to be strong, sexy and cool comes true.
8:30 pm - 11:00 pm, Pool Deck, Deck 11
Already planning your next vacation? Here’s something else to get excited about. Book your future cruise by day 5 and go into our raffle to win $250 instant on board credit. Visit the NextCruise team today to learn more. NextCruise, Deck 6, aft
Join your Entertainment & Activities Team for a gameshow that is fun for the whole family. We’ll play the songs and see if you can remember the iconic dance moves that go along with them. Get ready to dance your socks off!
8:45 pm, Star Lounge, Deck 5
Windjammer Theme Night: Flavors Across the Caribbean
The cuisine of the Caribbean is as vast as the cultures that make up these postcardperfect islands. Tonight, we’re celebrating this spectrum of flavors with an all-you-caneat dinner feast at the Windjammer.
Windjammer - Burger of the Day: Sweet and Spicy Burger
There’s nothing better than a good burger — except maybe a new burger every day. With classic combos like mushrooms and cheese to bold takes you might not expect, you’re gonna want to try them all. Visit the Windjammer, Deck 11
• Reservations are recommended for all Specialty dining venues. Please visit the app, stop by dining venues or dial 7000 for reservations. Smart casual dress codes apply to all of our dining rooms. A cancellation fee will be charged for reservations cancelled within 24 hours of the reservation time.
• Room Service will be complimentary for continental breakfast only. A convenience fee of $7.95 + 18% gratuity applies to items listed in the all-day menu and the American section of the breakfast menu.
* Weather permitting.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Lines may close 15 to 30 minutes prior to venue closing time.
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
ORANJESTAD, ARUBA, PORT AGENT CONTACT INFORMATION
Contact: Alex Perez
Address: Rockefeller Straat #1 Oranjestad, Aruba
Phone: +297-5282343, +297-597.2952
Email: operations@selmaduro.com
U.S CONSULATE GENERAL, CURACAO, NETHERLAND ANTILLES
Address: PO Box 158 J.B. Gorsiraweg #1, Willemstad, Curacao
Phone: 599-9-461-3066; After-Hours Telephone: 599-9-510-6870
Email: ACSCuracao@state.gov
LOCAL LAW ENFORCEMENT
Polis Vigilancia di Costa / Beach Police / Strandpolitie, J.E. Irausquin Boulevard w/o nr., Aruba, Telephone# 297-586-3003 or 297-586-9136
DRINK OF THE DAY ($): RUM RUNNER
Run, don’t walk to the nearest bar to enjoy today’s drink of the day The Rum Runner. No matter how you shake it or blend it, this popular tropical cocktail is full of fruit and rum flavor. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
*Entertainers will take periodic breaks. ** High Notes is for adults 18 years and older after 10:00
Staterooms
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail Pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your Stateroom Attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck 5
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet Connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your
Stateroom phone
• All other inquiries: visit our Guest Services Desk on Deck 5, Aft or dial 0 Ext. 7
Internet
How can I purchase internet?
Purchase internet packages from your device! Simply connect to the shipboard Wi-Fi network (WiFi-Guest-Voyager) and open your web browser to view available packages for your sailing.
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Voyager”
3. On the pop up, click “Access Internet,” or type logon.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Voyager), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
must be at least 13 years old to use the app.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
I can’t see anything on the Royal App. What should I do?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Voyager), and you’re all set! If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free”. Please note, guests must be at least 13 years old to use the app.
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
• Try putting your phone in airplane mode, especially on embarkation day.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network. You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
If the problem persists, please visit our Guest Services Desk on
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
Onboard Expense Account
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
I can’t see anything on the Royal App. What should I do?
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Important Information:
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Deck 5.Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set. (Need contact 558770 At 10:00 am)
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating. (Which deck and time)
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where I can get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Promenade on Deck 5.
Shore Excursions
How do I book shore excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 11:00 am – 9:00 pm on boarding day. Please check your Cruise Compass for desk hours.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, visit www.royalcaribbean.com/crown-anchor-society
Any questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2, Forward from 4:00 pm – 8:00 pm on boarding day. Please check your Cruise Compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Midship between 1:00 pm - 4:00 pm on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes. In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Medical Facility
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 am to 11:00 am & 4:00 pm to 7:00 pm. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
SELF-ASSIST EARLY DEPARTURE
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass Card to depart. After the immigration and custom checks, proceed to the transportation area.
REGULAR DEPARTURE
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass Card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 am and the latest time is 9:00 am. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided. If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Saunter through the leafy Plaza de Bolivar, enjoying multicolored streets like Calle Segunda de Badillo. Dance to the beat of merengue, salsa and Colombia’s very own cumbia at places like Bazurto Social Club. Discover Proclamation Square, where people gathered in 1811 in support of the declaration of independence from Spain. Or walk the 16th century Castillo San Felipe de Barajas.
New and Noteworthy
Join us to discover Little Switzerland and their selection of quality diamonds, gemstones and world-class brands that you know and love. It’s all tax & duty free.
8:00 pm - 11:00 pm, Regalia Fine Jewelry, Deck 5
Anchors Aweigh Parade
A high seas adventure you don’t want to miss! Where scalawags, swashbucklers and sailors of all types storm the Royal Promenade with their fleets, flotillas and various vessels carrying shipmates past and present. A show of skills, a battle, a celebration! So come me hearties and experience the festivities!
12:30 pm, Royal Promenade, Deck 5
SeaPass Card and Photo Identification
Please note that Guests will not be permitted off or on the ship without their SeaPass Card and Photo Identification (Government Issued).
Provide your departure information through the Royal Caribbean App by 11:45 pm on Friday, Day 6 for a quick and easy departure day.
Guests with flights after 12:30 pm on departure morning, can purchase transfer tickets to George Bush International Airport (IAH) and Houston Hobby Airport (HOU), at Guest Services, Deck 5 no later then day 7 at Noon (12:00 pm).
TODAY’S SPA SPECIAL: TOP TO TOE
Indulge yourself from head to toe for 75 glorious minutes with all of these treatments: Swedish Body Massage, Skin Brushing, Foot and Ankle Massage, Neck and Shoulder Massage, Hand and Arm Massage. All for only $179. Dial 4460 to reserve your spot.
8:00 am - 10:00 pm, Vitality Spa, Deck 12
WIN A BAG OF CASH
Receive one promotion entry for every 100 points earned. 3 winners battle to choose a bag of CASH. Must be present to win.
11:00 pm, Casino Royale, Deck 4
Cartagena, Colombia
Arrival 1:00 pm
Gangway Open 1:30 pm
Forecast Mostly Sunny
Sunrise 5:43 am
Winds N 15 kts
All Aboard 6:30 pm
Gangway Deck 1
Temperature 82°F (28°C)
Sunset 6:14 pm
Dress Code Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Wash Up and Watch Out!
To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 - no check-out will be required.
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.
We know you are excited to blast your vacation playlist, but not everyone has your exquisite taste in music! Please be mindful of the volume of your personal speaker devices at the pool and in your staterooms.
Please note that local port regulations prohibit the addition or removal of agricultural items such as food, fruits, plants, flowers, sea shells, bulbs, and rocks to or from the ship.
Enjoy an exotic Asian-inspired dining experience. Sashimi, sushi and more are all made-to-order with intense flavors, and the best ingredients at Izumi. Reservations suggested and walk-ins welcome. Deck 14.
Thomas Kinkade Exhibition And Sale
Fans of the legendary ”Painter of Light” should not miss this. This is your ONE opportunity to view the Art Gallery’s entire Kinkade collection.
10:00 am - 12:30 pm / 6:00 pm - 10:00 pm, Art Gallery, Deck 4
Striking, Brilliant & Lab Grown
These diamonds elevate your look with their radiance. They look and feel just like earth-grown diamonds but have a greater value and are larger in size. Discover their unique beauty and save on tax & duty free pricing.
8:00 pm - 11:00 pm, Regalia Fine Jewelry, Deck 5
It’s all in the card
Use your SeaPass card at the gaming tables and slot machines to earn free drinks, Freeplay, onboard credit and more. See the Casino Host for more details.
8:30 pm - Late, Casino Royale, Deck 4
“All Access Tour”
Experience the ultimate adventure from bow to stern, including an exclusive tour of the Bridge - the navigational heart of the ship. Reserve your spot at the Shore Excursions Desk today, Deck 5.
Tell your story, your way! Visit Photo Gallery on Deck 3 today to get your coupon for a free Custom Photobook when you make your first photo purchase.
Whiten your teeth and brighten your smile up to 6 shades with the safest, most effective teeth whitening system available today. Fast, pain free and with no sensitivity. Dial 4460 to book your appointment and receive 20% off. Vitality Salon, Deck 12
Share every unforgettable moment in real time
With the SURF + STREAM voyage package you can video chat and stream your favorite TV shows, movies and music from $23.99 per day. Connect to “Wifi-Guest-Voyager” and go to login.com to get started.
Headliner Showtime: Derek Marshall
Fast paced and full of non-stop laughter, Derek Marshall’s Comedy Hypnosis show turns the audience members into the true stars of the show. Volunteer to be hypnotized or enjoy a night of entertainment from audience, either way this Comedy Hypnosis show is not to be missed!
8:00 pm & 10:15 pm, Royal Theater, Decks 3 & 4
Children must be accompanied by a parent or guardian. Please refrain from using your mobile phone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show.
*Assistive Listening System available at Guest Services, Deck 5
Rock Climbing Wall
The view alone is worth every step. Climb forty feet above deck on our signature Rock Climbing Wall, where everyone from beginners to speed climbers can strap in and go vertical. With no reservation required at this complimentary activity.
10:00 am - Noon / 5:00 pm - 7:30 pm, Rock Climbing Wall, Deck 13, aft
Flowrider®
Grab a board and hang ten on our 40-foot-long surf simulator, or cheer on friends from stadium seating with prime wipeout views. Give it a go - it’s included in the cost of your cruise, no reservation required.
9:00 am - 1:00 pm / 5:00 pm - 7:30 pm, Flowrider®, Deck 13, aft
Ice Skating
Lace up your skates and take a spin on your very own ice rink at sea. Learn how to skate like a pro!
11:00 am - 11:20 am, 11:30 am - 11:50 am, Noon - 12:20 pm & 12:30 pm - 12:50 pm, Studio B, Deck 3
*Registration begins at 10:45 am.
Movie on The Deck: Top Gun Maverick
Captain Pete “Maverick” Mitchell (Tom Cruise) is brought back to the aerial combat school called “Top Gun” to train new elite fliers for a dangerous mission to destroy a uranium enrichment plant.
9:00 pm - 11:11 pm, Pool Deck, Deck 11
Perfect Couple Gameshow (18+)
Is there such thing as a perfect couple? This adult gameshow will involve hilarious challenges which will reveal how well you and your partner work together as a team.
9:30 pm, Star Lounge, Deck 5
Take advantage of our boldest deals when you book your next vacation onboard with NextCruise. Today is your last day to book and have a shot at winning $250 to spend onboard this cruise to max out your memories this vacation. NextCruise, Deck 6, aft
Try It With Your Adventure Squad: Adult Karaoke (18+)
Get jiggy with your favorite off-the-chain jams. What will you choose to wow your audience with.
10:00 pm, Star Lounge, Deck 5
Windjammer - Theme Nights: Faves From Across the Pond
Dine on all your favorite pub grub tonight at the Windjammer.
Windjammer - Burger of the Day: Mushroom Burger
There’s nothing better than a good burger — except maybe a new burger every day. With classic combos like mushrooms and cheese to bold takes you might not expect, you’re gonna want to try them all. Visit the Windjammer, Deck 11
• Reservations are recommended for all Specialty dining venues. Please visit the app, stop by dining venues or dial 7000 for reservations. Smart casual dress codes apply to all of our dining rooms. A cancellation fee will be charged for reservations cancelled within 24 hours of the reservation time.
• Room Service will be complimentary for continental breakfast only. A convenience fee of $7.95 + 18% gratuity applies to items listed in the all-day menu and the American section of the breakfast menu.
*
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Lines may close 15 to 30 minutes prior to venue closing time.
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
Address: Carrera 45 No. 24B-27, Bogotá, Colombia Phone: +57 12752000 Office Hours: 8:00 am - 4:30 pm
Get on island time with today’s drink of the day - the Blue Hawaiian. Made with rum, pineapple juice and Blue Curaçao, this tropical drink tastes like vacation. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
*Entertainers will take periodic breaks.
** High Notes is for adults 18 years and older after 10:00 pm. Picture ID required.
Staterooms
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail Pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your Stateroom Attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck 5
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet Connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your
Stateroom phone
• All other inquiries: visit our Guest Services Desk on Deck 5, Aft or dial 0 Ext. 7
Internet
How can I purchase internet?
Purchase internet packages from your device! Simply connect to the shipboard Wi-Fi network (WiFi-Guest-Voyager) and open your web browser to view available packages for your sailing.
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Voyager”
3. On the pop up, click “Access Internet,” or type logon.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Voyager), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
ONBOARD Setting
If you Accounts so temporary will cruise your spending. receipts to 24 settle
DINING Specialty Specialty 7000 restaurant with Room Continental a or stateroom DEPARTURE The The INTERNET
How Purchase (Wi-Fi-Guest-Voyager) Trouble
must be at least 13 years old to use the app.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
I can’t see anything on the Royal App. What should I do?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Voyager), and you’re all set! If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free”. Please note, guests must be at least 13 years old to use the app.
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
• Try putting your phone in airplane mode, especially on embarkation day.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network. You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
If the problem persists, please visit our Guest Services Desk on
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
Onboard Expense Account
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
I can’t see anything on the Royal App. What should I do?
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Important Information:
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Deck 5.Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set. (Need contact 558770 At 10:00 am)
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating. (Which deck and time)
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where I can get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Promenade on Deck 5.
Shore Excursions
How do I book shore excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 11:00 am – 9:00 pm on boarding day. Please check your Cruise Compass for desk hours.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, visit www.royalcaribbean.com/crown-anchor-society
Any questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2, Forward from 4:00 pm – 8:00 pm on boarding day. Please check your Cruise Compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Midship between 1:00 pm - 4:00 pm on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes. In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Medical Facility
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 am to 11:00 am & 4:00 pm to 7:00 pm. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
SELF-ASSIST EARLY DEPARTURE
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass Card to depart. After the immigration and custom checks, proceed to the transportation area.
REGULAR DEPARTURE
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass Card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 am and the latest time is 9:00 am. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided. If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Today is a day at sea and we hope you had a good night’s sleep, because with everything you can do onboard, you’re going to need it.
Lightning Fast Art Auction
Don’t blink. Our Lightning Fast Art Auction will be the fastest and most electrifying auction you’ll ever attend. Join the fun! Registration starts at 10:30 am and Art Auction to follow. Star Lounge, Deck 5
Men’s International Belly Flop Competition
Oh, the prestige. The glamour. Come and make a splash with your Cruise Director Rob for this unique competition. 2:30 pm, Pool Side, Deck 11
Set Up Your Departure Details Final Notice
If you have not done so, please ensure you provide your departure information through the Royal Caribbean app by 11:45 pm tonight. After this time, we will not be able to accept any submissions.
Transfer Tickets
Guests with flights after 12:30 pm on departure morning, can purchase transfer tickets to George Bush International Airport (IAH) and Houston Hobby Airport (HOU), at Guest Services, Deck 5 no later then day 7 at Noon (12:00 pm).
Children in Diapers
Due to public health regulations, children in diapers, swim diapers, pull-ups, or who are not completely toilet trained are not allowed in the pools, and whirlpools. The Baby Splash area is designated for children in diapers.
Prevent and address signs of aging with the best in medical aesthetic treatments. Return home from your cruise looking completely refreshed with natural-looking results.
8:00 am - 10:00 pm, Vitality Spa, Deck 12
For every 100 points earned, receive one entry into the Nightly Bonus Draw for a chance to win $100 or more. Must be present to win.
10:00 pm, Casino Royale, Deck 4
Forecast Mostly Cloudy
Sunrise 6:45 am
Dress Code Casual
Temperature 81°F (27°C)
Winds E 28 kts
Sunset 7:30 pm
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.
Beat the Rush
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 - no check-out will be required.
Splashing in the pool is fun but the pool deck can become slippery as a result. Please watch your step in this area.
Please be aware that we may experience unpredictable wind changes today. Therefore, for your safety, we may have to tie down and secure deck chairs one hour before departure.
Our Pipes are Sensitive!
Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!
Stash The Trash!
Kindly dispose of all waste in the bins provided. It is prohibited to throw trash overboard into the ocean.
Hit the Pool Bar for refreshing beverages that don’t interrupt tanning time, pool time, or lounging time. Deck 11
Today’s Spa Special: SPATOPIA
Enjoy our Signature 75 Minutes Muscle Melting Or Invigorating Deep Tissue Massage For Only $169, which include full body hot stone or bamboo massage, pro-collagen eye treatment, foot and ankle massage, hand and arm massage. Dial 4460 to make your reservation.
8:00 am - 9:30 pm, Vitality Spa, Deck 12
Join Invicta Collectors and Save 75%
Discover the technical achievement and ingenious design that has turned fans of Invicta watches into dedicated collectors. Plus, you’ll save 75% at this one-day event.
9:30 am - 10:00 pm, Royal Promenade Deck 5
Something for everyone in Grand Cayman
Shore excursions have limited availability and sell out quickly. Guest favorites include Pedro St. James and Turtle Swim, Stingray City Sandbar and Starfish Point Beach and Turtle Encounter and Island Tour. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Level up the fun for the holidays
Score half off on all non-prize machines - all day long! It’s a pixel party with all your favorite retro classics and new game changers. Arcade, Deck 12
Photo Opportunity
The photo team are out tonight ready to capture your casual side! Featuring backdrops of all colors and designs, the possibilities are endless! Look for our photographers all around the ship tonight.
Share every unforgettable moment in real time
With the SURF + STREAM voyage package you can video chat and stream your favorite TV shows, movies and music from $23.99 per day. Connect to “Wifi-Guest-Voyager” and go to login.com to get started.
Ice Spectacular: Ice Odyssey
The game of Tarot has been capturing our imagination for centuries. Join our fantastic ice cast and experience this game coming to life in a mesmerizing and playful journey that you are not likely to forget. Its an evening of wonderful artistry, mystery and passion.
1:00 pm & 3:00 pm, Studio B, Deck 3
Headliner Showtime: Adam Kario
Miami based, Adam Kario, is a 2-time World Champion of juggling. For the past two decades, he’s been making audiences smile as one of the top professional comedy juggler entertainers. His fun, high energy show is one you can’t miss!
7:00 pm & 9:15 pm, Royal Theater, Decks 3 & 4
Children must be accompanied by a parent or guardian. Please refrain from using your mobile phone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show.
*Assistive Listening System available at Guest Services, Deck 5
Veterans Ceremony
Join us today for this special event where we gather to honor and acknowledge the Military personnel, Veterans and people of service who are sailing with us.
12:15 pm, Royal Promenade, Deck 5
Officers Vs Guests Pool Volleyball
Come and challenge our Officers at the Pool Volleyball Competition
1:30 pm - 2:15 pm, Pool Side, Deck 11
60 Seconds or Less Game Show
Watch or participate in outrageously funny tasks during this hilarious and unpredictable game show.
8:00 pm, Star Lounge, Deck 5
The Game Show with no right or wrong answer. The audience decides, by a show of hands, who wins. Come along and join a team. Hosted by your Cruise Entertainment Staff.
9:15 pm, Star Lounge, Deck 5
Dancing with The Stripes
This is more than a vacation upgrade. It’s the best family vacation in the world. A first-of-it’s kind Royal Caribbean adventure where you’ll have the time of your life, multiple times a day. Introducing the Icon of the Seas, now available for booking! Visit the NextCruise desk to book today. NextCruise, Deck 6, aft
Join us for this fun dance event featuring some of our Officers and your fellow guests in this dance-off event. Who knows? You may be in it yourself!
10:15 pm, Studio B, Deck 3
Windjammer - Theme Nights: Say Olé to España
Tonight we’re celebrating the culinary delights of Spain at the Windjammer. Grab your plate and tuck into favouries. And please your palate with a paella you’ll dream about.
Windjammer - Burger of the Day: Pizza Burger
There’s nothing better than a good burger — except maybe a new burger every day. With classic combos like mushrooms and cheese to bold takes you might not expect, you’re gonna want to try them all. Visit the Windjammer, Deck 11
• Reservations are recommended for all Specialty dining venues. Please visit the app, stop by dining venues or dial 7000 for reservations. Smart casual dress codes apply to all of our dining rooms. A cancellation fee will be charged for reservations cancelled within 24 hours of the reservation time.
• Room Service will be complimentary for continental breakfast only. A convenience fee of $7.95 +18% gratuity applies to items listed in the all-day menu and the American section of the breakfast menu.
* Weather permitting.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Lines may close 15 to 30 minutes prior to venue closing time.
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
Originally created by Miss Emily at the Blue Beer Bar, this blend of rum and fruit flavors will put you on island time immediately. Try it today and raise a glass to adventure. Order at any bar onboard
Friday, May 5, 2023 At Sea
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
*Entertainers will take periodic breaks.
** High Notes is for adults 18 years and older after 10:00 pm. Picture ID is required.
Staterooms
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail Pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your Stateroom Attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck 5
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet Connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your
Stateroom phone
• All other inquiries: visit our Guest Services Desk on Deck 5, Aft or dial 0 Ext. 7
Internet
How can I purchase internet?
Purchase internet packages from your device! Simply connect to the shipboard Wi-Fi network (WiFi-Guest-Voyager) and open your web browser to view available packages for your sailing.
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Voyager”
3. On the pop up, click “Access Internet,” or type logon.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Voyager), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
must be at least 13 years old to use the app.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
I can’t see anything on the Royal App. What should I do?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Voyager), and you’re all set! If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free”. Please note, guests must be at least 13 years old to use the app.
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
• Try putting your phone in airplane mode, especially on embarkation day.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network. You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
If the problem persists, please visit our Guest Services Desk on
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
Onboard Expense Account
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
I can’t see anything on the Royal App. What should I do?
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Important Information:
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Deck 5.Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set. (Need contact 558770 At 10:00 am)
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating. (Which deck and time)
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where I can get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Promenade on Deck 5.
Shore Excursions
How do I book shore excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 11:00 am – 9:00 pm on boarding day. Please check your Cruise Compass for desk hours.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, visit www.royalcaribbean.com/crown-anchor-society
Any questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2, Forward from 4:00 pm – 8:00 pm on boarding day. Please check your Cruise Compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Midship between 1:00 pm - 4:00 pm on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes. In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Medical Facility
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 am to 11:00 am & 4:00 pm to 7:00 pm. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
SELF-ASSIST EARLY DEPARTURE
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass Card to depart. After the immigration and custom checks, proceed to the transportation area.
REGULAR DEPARTURE
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass Card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 am and the latest time is 9:00 am. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided. If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Grand Cayman is where the high life meets island life. This international banking haven is known for award winning beaches. A must-do is snorkeling in Stingray City. Treat your inner foodie at eateries established by acclaimed top chefs, or chow down on conch fritters by the seashore. You can even soak up some rays at one of the beaches voted best in the world, Seven Mile Beach.
Your Memories in Crystal
Create an ultimate vacation souvenir by converting your photo into a 3D Crystal! Pick a photo from your phone and order one today! Plus, you can get a LED display base and a crystal keychain for free on most products!
Focus Photo Gallery, Deck 3
Experience the softest material on the planet
Cariloha Bamboo has some of the softest bedding on the planet – come to the Royal Promenade and feel the difference. T-shirts, underwear, socks - they have it all. Complimentary Bamboo gift for everyone who feels the difference.
7:00 pm, Royal Promenade, Deck 5
SeaPass Card and Photo Identification
Please note that Guests will not be permitted off or on the ship without their SeaPass Card and Photo Identification (Government Issued).
Transfer Tickets
Guests with flights after 12:30 pm on departure morning, can purchase transfer tickets to George Bush International Airport (IAH) and Houston Hobby Airport (HOU), at Guest Services, Deck 5 no later then today at Noon (12:00 pm). After this time, we will not be able to accept any submissions.
Wash & Fold Laundry Special
Don’t do laundry at home. Let us do it for you with our Wash & Fold Laundry Special. Fit as much as you can into the bag provided for you and we’ll take care of the rest. Ask your Stateroom Attendant for more information.
Indulge mind, body and soul for 75 glorious minutes with all of these treatments for only $169: Full Body Massage, Invigorating Skin Brushing, ELEMIS Touch Facial, Foot and Ankle Massage, and Scalp Massage.
Dial 4460 to book your appointment.
8:00 am - 10:00 pm, Vitality Spa, Deck 12
For every 100 points earned, receive one entry into the Nightly Bonus Draw for a chance to win $100 or more. Must be present to win.
10:00 pm, Casino Royale, Deck 4
Arrival 7:00 am
Estimated 1st tender 7:15 am
Forecast Sunny with Chance of Rain Sunrise 5:54 am
Departure 4:00 pm
Last tender 3:15 pm
Temperature 84°F (29°C)
Winds E 14 kts
Sunset 6:49 pm
Say goodbye to Formal Night, and hello to Wear Your Best. It’s time to shine - your way.
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Wash Up and Watch Out!
To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.
Important Information about Tendering Ashore
Today we will use tenders to go ashore in Grand Cayman. Tenders will be available from approximately 7:15 am. If you are planning to go ashore prior 8:00 am please proceed directly to Deck 2, where our crew will guide you to your tender boat.
Tickets will be required for all guests that are planning to go ashore after 8:00 am. Please collect your tickets between 8:00 am until 10:30 am on the Pool Deck, Deck 11 just under the big screen. One member from your party can collect tender tickets for everyone else travelling with you.
Guests participating in Royal Caribbean Shore Excursion, please refer to the instructions on your Tour Ticket - you do not require a tender ticket to go ashore.
Last Tender boat back to the ship is 3:15 pm.
With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.
Please note that local port regulations prohibit the addition or removal of agricultural items such as food, fruits, plants, flowers, sea shells, bulbs, and rocks to or from the ship.
Before you head home, be sure to buy your official Royal Caribbean souvenir glass from our world-class beverage team onboard. Don’t miss out!
Do you suffer from poor circulation, low energy, fluid retention or arthritis? There’s nothing like a detoxifying seaweed mask and body massage to treat what ails you!
Dial 4460 to make your appointment.
8:00 am - 10:00 pm, Vitality Spa, Deck 12
Play $5, $10, $20 scratch cards for the chance to win up to $100,000. Get your lucky card from the Cashiers Desk.
4:45 pm - Late, Casino Royale, Deck 4
Step right up - take your best guess and win! If you correctly guess the price of our featured artwork, you’ll be entered to receive a fabulous prize at one of our upcoming art auctions. Collecting art has never been more fun.
6:00 pm - 9:00 pm, Royal Promenade Deck 5
onboard
Get a free gemstone for attending this event; upgrade to a pendant or earrings for just $39.99 each. Shop and save up to 40% on exclusive creations, all tax & duty free.
8:00 pm - 9:00 pm, Regalia Fine Jewelry, Deck 5
Add some aquatic adventure to your Mexican vacation with a carefree, fun-filled day at Playa Mia Grand Beach Water Park, the largest beach attraction in Cozumel. Complete with roundtrip transportation to and from port, you’ll enjoy approximately four hours exploring the park at your leisure. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Keep your loved ones up to date. Connect to Wi-Fi-Guest-Voyager and go to login.com to get started and share your adventures.
Tonight is the night! Everyone is dressing up and getting their glam on, and you should too. Have our photo team capture photos of you rocking your best attire. Look for our photographers all around the ship tonight.
Headliner Showtime: Impact
A cultural evening of percussion, dance, music, singing, Argentinian bolos and much more! Guaranteed to have you on the edge of your seat, this show is one you don’t want to miss.
7:00 pm & 9:00 pm, Royal Theater, Decks 3 & 4
Children must be accompanied by a parent or guardian. Please refrain from using your mobile phone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show.
*Assistive Listening System available at Guest Services, Deck 5
Flowrider®
Grab a board and hang ten on our 40-foot-long surf simulator, or cheer on friends from stadium seating with prime wipeout views. Give it a go - it’s included in the cost of your cruise, no reservation required.
8:00 am - 10:00 am / 4:00 pm - 7:00 pm / 8:30 pm - 9:30 pm
Flowrider®, Deck 13
Laser Tag: Battle for Planet Z!
In a far-flung galaxy in a distant future, two forces are set to collide in battle of Planet Z. Grab your intergalactic equipment and gear up for a glow-in-the-dark epic battle in Studio B, Deck 4. (Closed toe shoes required & no loose articles, age 5+, no reservations required)
3:00 pm - 6:45 pm, Studio B, Deck 3
Movie on the Deck: Ticket to Paradise
When a young woman (Kaitlyn Dever) announces that she will be marrying a seaweed farmer (Maxime Bouttier) in Belize, her divorced parents (George Clooney and Julia Roberts) hatch a plot to keep her from making what they think is the biggest mistake of her life.
9:00 pm, Pool Deck, Deck 11
Who wants to be a Caribbeonaire Game Show
Can you handle the pressure? The Feel Like A Millionaire Gameshow is comprised of multiple-choice questions that become more challenging as the game progresses. Contestants will only have their wits and three lifelines to help them win the grand prize
9:15 pm, Star Lounge, Deck 5
Battle of the Sexes
Who will dominate once and for all in a game of men vs women?
Join your Activities Team this evening to see who will win the title!
10:00 pm, Studio B, Deck 3
Take advantage of up to $600 dollars off or onboard credit + pay only $100 per person deposit on select fares while maintaining your partnership with your travel agent. NextCruise, Deck 6, aft
Crazy Quest Game Show
It’s crazy, it’s hilarious, it’s the wildest game on the high seas. Join in the fun tonight with your Cruise Director Rob and the Entertainment Activities Team.
10:45 pm, Studio B, Deck 3
Windjammer - Theme Nights: A Meal In The Med
Explore the cuisines of the Mediterranean, starring the flavors of Spain and Greece for dinner.
Windjammer - Burger of the Day: The Med Burger
There’s nothing better than a good burger — except maybe a new burger every day. With classic combos like mushrooms and cheese to bold takes you might not expect, you’re gonna want to try them all. Visit the Windjammer, Deck 11
Due to the port regulation during our stay in Grand Cayman. the Pool Bar will be the only venue serving alcoholic beverages.
• Reservations are recommended for all Specialty dining venues. Please visit the app, stop by dining venues or dial 7000 for reservations. Smart casual dress codes apply to all of our dining rooms. A cancellation fee will be charged for reservations cancelled within 24 hours of the reservation time.
• Room Service will be complimentary for continental breakfast only. A convenience fee of $7.95 + 18% gratuity applies to items listed in the all-day menu and the American section of the breakfast menu.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Lines may close 15 to 30 minutes prior to venue closing time.
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
GEORGE TOWN, GRAND CAYMAN, PORT AGENT CONTACT INFORMATION
Contact: Bodden Shipping Agency Ltd.
Address: Grand Cayman Anchorage (Ship will not dock)
Phone: (+1)3459496254
Email: boddenshipping@boddenholdings.com
U.S. EMBASSY, KINGSTON, JAMAICA
Address: 142 Old Hope Road, Kingston 6, Jamaica
Telephone: # 876-702-6000
LOCAL LAW ENFORCEMENT
Central Police Station, 69 Elgin Avenue, George Town Telephone: 345-949-4222
Get on island time today’s drink of the day - the Bahama Mama. This delicious cocktail combines two types of rum and three types of juice plus fun garnishes to make a totally irresistible drink. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
*Entertainers will take periodic breaks.
** High Notes is for adults 18 years and older after 10:00 pm. Picture ID required.
Staterooms
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail Pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your Stateroom Attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck 5
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet Connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your
Stateroom phone
• All other inquiries: visit our Guest Services Desk on Deck 5, Aft or dial 0 Ext. 7
Internet
How can I purchase internet?
Purchase internet packages from your device! Simply connect to the shipboard Wi-Fi network (WiFi-Guest-Voyager) and open your web browser to view available packages for your sailing.
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Voyager”
3. On the pop up, click “Access Internet,” or type logon.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Voyager), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
must be at least 13 years old to use the app.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
I can’t see anything on the Royal App. What should I do?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Voyager), and you’re all set! If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free”. Please note, guests must be at least 13 years old to use the app.
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
• Try putting your phone in airplane mode, especially on embarkation day.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network. You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
If the problem persists, please visit our Guest Services Desk on
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
Onboard Expense Account
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
I can’t see anything on the Royal App. What should I do?
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Important Information:
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Deck 5.Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set. (Need contact 558770 At 10:00 am)
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating. (Which deck and time)
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where I can get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Promenade on Deck 5.
Shore Excursions
How do I book shore excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 11:00 am – 9:00 pm on boarding day. Please check your Cruise Compass for desk hours.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, visit www.royalcaribbean.com/crown-anchor-society
Any questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2, Forward from 4:00 pm – 8:00 pm on boarding day. Please check your Cruise Compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Midship between 1:00 pm - 4:00 pm on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes. In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Medical Facility
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 am to 11:00 am & 4:00 pm to 7:00 pm. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
SELF-ASSIST EARLY DEPARTURE
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass Card to depart. After the immigration and custom checks, proceed to the transportation area.
REGULAR DEPARTURE
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass Card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 am and the latest time is 9:00 am. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided. If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
With its lively tropical reefs, crystal-clear waters and ancient ruins, Cozumel is ripe for one-of-a-kind adventures. Head to Chankanaab National Park, where you can snorkel among the colorful reefs and schools of tropical fish. Or wander through the towering Maya ruins of Tulum or unwind with a beachside massage at Playa Mia.
Trunk Show: Exclusive Jewelry Event
Explore a unique collection of jewelry designs available onboard for a limited time only and meet the experts who’ll be on-hand to present them.
5:30 pm - 10:00 pm, Regalia Fine Jewelry, Deck 5
Rock-A-Rokie (Live Band Karaoke) With Music Venture
Rock out in this exciting live Karaoke. You will be center stage while our live musicians play your back up
9:00 pm, Star Lounge, Deck 5
SeaPass Card and Photo Identification
Please note that Guests will not be permitted off or on the ship without their SeaPass Card and Photo Identification (Government Issued).
Take A Towel And Dive Into Adventure
With your SeaPass card, you can check out as many towels as needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.
Lost and Found
Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www.chargerback.com to report lost items after you leave the ship. Lost and Found will hold items 30 days.
TODAY’S SPA SPECIAL: RELAXATION PACKAGE
Pamper yourself with all of these treatment for 50 minutes: Swedish or Deep Tissue Back Massage, Soothing Scalp Massage, Foot & Ankle Massage, Neck & Shoulder Massage, and Collagen Eye Treatment. Today only $149.
8:00 am - 8:00 pm, Vitality Spa, Deck 12
PLACE YOUR BETS!
Enter the 1 - Bet Raffle for a chance to win up to $500. Must be present at time of drawing. 10:30 pm, Casino Royale, Deck 4
Arrival 10:00 am
Gangway Open 10:30 am
Forecast Mostly Sunny
Sunrise 6:15 am
Winds E 16 kts
All Aboard 4:30 pm
Gangway Deck 1
Temperature 86°F (30°C)
Sunset 7:14 pm
Dress Code Casual/White
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 - no check-out will be required.
We have charged the 9 days gratuities today to allow you time to review and settle your onboard account at your leisure. If you already have a credit card on file you will be billed automatically on departure morning.
Effective January 15, 2023, Mexico has banned all forms of smoking (including e-cigarettes) in public spaces including hotels, parks, restaurants, and beaches. As you go ashore in Mexico, please keep this in mind, as failure to comply may result in steep fines and/or being detained up to 36 hours.
Please note that local port regulations prohibit the addition or removal of agricultural items such as food, fruits, plants, flowers, sea shells, bulbs, and rocks to or from the ship.
Enjoy an exotic Asian-inspired dining experience. Sashimi, sushi and more are all made-to-order with intense flavors, and the best ingredients at Izumi. Reservations suggested and walk-ins welcome. Deck 14.
Know before you go: Cozumel Highlights
Join your Port & Shopping Expert, Lorena, for a quick overview of Cozumel highlights and end-of-cruise shopping specials you won’t want to miss. Everyone attending receives a free EFFY pendant and a chance to win amazing prizes.
9:30 am, Star Lounge, Deck 5
Last
It’s your last chance to save big! Grab the gifts you’ve been eyeing all week and enjoy the biggest savings event of the high seas. Your favorite brands are at the best prices, but, you better hurry because time is running out! Only at The Marketplace at 5:30 pm, Royal Promenade, Deck 5
Art Scavenger Hunt
Can you solve the riddles in our Art Scavenger Hunt? All participants will be entered into an exclusive raffle. Perfect for all ages.
6:00 pm - 9:00 pm, Art Gallery, Deck 4
Nightly Bonus Draw
For every 100 points earned, receive one entry into the Nightly Bonus Draw for a chance to win $100 or more. Must be present to win.
10:00 pm, Casino Royale, Deck 4
“A
Ever wonder how much food it takes to feed an entire cruise ship or how many thousand pounds of laundry are done during a sailing? Join us for an All Access Tour to find out. Book at the Shore Excursions Desk, Deck 5.
Download Your Cruise Photos
Our photographers have taken some great photos of you! They are only available to view and purchase onboard, and you can instantly download them directly to your phone. Ask the photo team for details at the Focus Photo Gallery, Deck 3.
Whiten your teeth and brighten your smile up to 6 shades with the safest, most effective teeth whitening system available today. Fast, pain free and with no sensitivity. Dail 4460 to book your appointment and receive 20% off. Vitality Salon, Deck 12
Production Showtime: Music in Pictures
Movies and music have gone hand in hand since the advent of sound. Films have provided audiences with unforgettable songs and scores, while popular music has provided films with soundtracks that top the charts. This is a journey through the music that is the pulse, rhythm, and the beat giving motion pictures their heart and the audiences their memories of “The way we were…”
8:00 pm & 10:15 pm, Royal Theater, Decks 3 & 4
Children must be accompanied by a parent or guardian. Please refrain from using your mobile phone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show. *Assistive Listening System available at Guest Services, Deck 5
Laser Tag: Battle for Planet Z!
In a far-flung galaxy in a distant future, two forces are set to collide in battle of Planet Z. Grab your intergalactic equipment and gear up for a glow-in-the-dark epic battle in Studio B, Deck 3 (Closed toe shoes required & no loose articles, age 5+, no reservations required)
3:30 pm - 7:30 pm, Studio B, Deck 3
Movie On The Deck: Elvis
The meteoric rise to stardom of Elvis Presley (Austin Butler) plays out as his manager (Tom Hanks) pulls every string to make more money, regardless of the consequences.
6:00 pm, Pool Deck, Deck 11
Shhhh! You’re invited! A party where everyone wears headphones? That’s right! It’s called HUSH! Silent Party. We supply the headphones and you get complete control over your listening experience. Join our resident DJ Junior, in an all-out battle for dance floor supremacy. Or, just take off your headphones and enjoy the silence while everyone else is dancing away and singing along at the top of their lungs. It’s fun, funny, and tonight!
9:00 pm, High Notes, Deck 14
Join The Tropical Pleasure Duo and Cruise Director’s Staff for live music and dancing. I’ts Party Time!
9:15 pm, Royal Promenade, Deck 5
Book now and get up to $600 off or onboard credit. Our NextCruise team will be happy to help you with your reservations. NextCruise, Deck 6, aft
Windjammer - Theme Nights: Mangia, Mangia!
Gather round the table and indulge in Italian classics at the Windjammer for dinner. You’ll feel like you’re sitting in Nonna’s kitchen.
Windjammer - Burger of the Day: Caprese Burger
There’s nothing better than a good burger — except maybe a new burger every day. With classic combos like mushrooms and cheese to bold takes you might not expect, you’re gonna want to try them all. Visit the Windjammer, Deck 11
• Reservations are recommended for all Specialty dining venues. Please visit the app, stop by dining venues or dial 7000 for reservations. Smart casual dress codes apply to all of our dining rooms. A cancellation fee will be charged for reservations cancelled within 24 hours of the reservation time.
• Room Service will be complimentary for continental breakfast only. A convenience fee of $7.95 + 18% gratuity applies to items listed in the all-day menu and the American section of the breakfast menu.
* Weather permitting.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Lines may close 15 to 30 minutes prior to venue closing time.
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
COZUMEL, MEXICO, PORT AGENT CONTACT INFORMATION
Contact: Alejandro Tzab, Carlos Holi, Roberto Arjona & Daniel Delgado
Address: Administradora Maritima Tmm, S.A.P.I De C.V. Km4.5 Carr A Chankanaab Costera Sur, Muelle Internacional De Cruceros Ssa Mexico Cp 77600
Phone: 11529878725819
Email: Alejandro.Tzab@SSAMexico.com, Carlos.Hoil@SSAMexico.com, Roberto. Arjona@SSAMexico.com, Daniel.Delgado@SSAMexico.com
U.S. EMBASSY, MEXICO CITY, MEXICO
Address: Paseo de la Reforma 305, Col. Cuauhtemoc, 06500. D.F, Phone: 52-55-5080-2000
LOCAL LAW ENFORCEMENT
Policia Turistica de Cozumel, Municipio de Cozumel, Telephone# 52-98-7872-0092
Channel your inner sailor with today’s drink of the day — the Dark and Stormy. Named after an old sailor who compared the color of the drink to stormy clouds, this drink is forecasted to be downright delicious. Try it today and raise a glass to adventure.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
*Entertainers will take periodic breaks.
** High Notes is for adults 18 years and older after 10:00 pm. Picture ID required.
Staterooms
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail Pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your Stateroom Attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck 5
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet Connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your
Stateroom phone
• All other inquiries: visit our Guest Services Desk on Deck 5, Aft or dial 0 Ext. 7
Internet
How can I purchase internet?
Purchase internet packages from your device! Simply connect to the shipboard Wi-Fi network (WiFi-Guest-Voyager) and open your web browser to view available packages for your sailing.
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Voyager”
3. On the pop up, click “Access Internet,” or type logon.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Voyager), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
must be at least 13 years old to use the app.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
I can’t see anything on the Royal App. What should I do?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Voyager), and you’re all set! If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free”. Please note, guests must be at least 13 years old to use the app.
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
• Try putting your phone in airplane mode, especially on embarkation day.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network. You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
If the problem persists, please visit our Guest Services Desk on
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
Onboard Expense Account
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
I can’t see anything on the Royal App. What should I do?
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Important Information:
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Deck 5.Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set. (Need contact 558770 At 10:00 am)
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating. (Which deck and time)
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where I can get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Promenade on Deck 5.
Shore Excursions
How do I book shore excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 11:00 am – 9:00 pm on boarding day. Please check your Cruise Compass for desk hours.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, visit www.royalcaribbean.com/crown-anchor-society
Any questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2, Forward from 4:00 pm – 8:00 pm on boarding day. Please check your Cruise Compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Midship between 1:00 pm - 4:00 pm on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes. In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Medical Facility
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 am to 11:00 am & 4:00 pm to 7:00 pm. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
SELF-ASSIST EARLY DEPARTURE
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass Card to depart. After the immigration and custom checks, proceed to the transportation area.
REGULAR DEPARTURE
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass Card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 am and the latest time is 9:00 am. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided. If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Today is a day at sea and we hope you had a good night’s sleep, because with everything you can do onboard, you’re going to need it.
Grand Finale Art Auction
We’ve saved the best for last. Our fast, fun, final art auction will definitely become your new favorite cruise tradition. New art, champagne, free gifts - you can’t miss it.
Registration starts at 10:30 am and Art Auction to follow. Star Lounge, Deck 5
Men’s International Belly Flop Competition
Oh, the prestige. The glamour. Come and make a splash with your Cruise Director Rob for this unique competition.
1:00 pm, Pool Side, Deck 11
As You Depart
On departure morning, please wait in your designated departure lounge until your luggage tag is called. Please verify the schedule on channel 14 and remember to keep your distance and not congregate in public areas. Please note that we do not provide assistance to carry off the ship any cheese boxes and liquor bottles. Please remember to keep those items with you.
Departure Information
Tune in to Channel 7, where your Cruise Director will provide essential information on the departure process in Galveston, Texas.
Gratuity Envelopes & Luggage Tags
If you need additional gratuity envelopes or luggage tags, please see your Stateroom Attendant.
Take A Towel And Dive Into Adventure
With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.
Chinese Herbal Remedies
Herbal therapies are natural solutions to common health conditions like back and knee pain, arthritis, allergies, and even sugar cravings. Meet our licensed acupuncturist and learn more.
4:00 pm - 4:30 pm, Vitality Spa, Deck 12
Casino Redemption
Before the end of the cruise, redeem all of your casino chips, tokens or slot machine tickets. These items are not redeemable by mail, so be sure to visit the Cashiers Desk before you head home. Casino Royale, Deck 4
Forecast Mostly Sunny
Sunrise 7:18 am
Winds E 22 kts
Temperature 81°F (27°C)
Sunset 8:44 pm
Dress Code Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Wash Up and Watch Out!
To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.
Don’t Spend your Final Hours Onboard in Line!
Before you head out register your credit card at Guest Services, Deck 5. No check-out will be required tomorrow. Check your account via your iTV or on the Royal App.
Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www.chargerback.com to report lost items after you leave the ship. Lost and Found will hold items 30 days.
Final Gratuities
We have charged the 9 days gratuities today to allow you time to review and settle your onboard account at your leisure. If you already have a credit card on file you will be billed automatically on departure morning.
As our cruise vacation comes to an end, we wish to express on behalf of the Captain, Hotel Director, Officers, Staff and Crew our best wishes for a safe return home. We trust you have lovely memories of our time together and hope to see you onboard one of our ships soon.
Reserving deck chairs is not allowed. Any unattended items will be collected and held at the towel stand.
Please take a few minutes to check your safe for any valuables you may have secured during your voyage.
Last Chance Art Sale
Going, going, gone! Don’t miss your last chance to find the perfect work of art for an amazing price.
6:00 pm - 10:00 pm, Art Gallery, Deck 4
Save on Designer Watches
Stay on time and in style. Discover a timepiece that fits your look, whether its sporty or classic. You’ll save up to 75% on tax & duty free pricing.
9:30 am - 10:00 pm, Royal Promenade, Deck 5
Scratch your way up to $100,000
Play $5, $10, $20 scratch cards for the chance to win up to $100,000. Get your lucky card from the Cashier’s Desk.
10:00 am - 2:00 am, Casino Royale, Deck 4
Complimentary Ladies Pamper Party
Complimentary ladies’ pamper party today. All who attend will enjoy free collagen skin treatment, eye zone puffiness and dark circle treatment, neck and bust treatment. Dial 4460 to reserve your spot.
Noon - 1:00 pm, Vitality Spa, Deck 12
Avoid Waiting at the Airport, take a tour
Explore Galveston, Texas before you return home with one of our amazing tours. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Last chance to connect
Catch up on email, post vacation memories, or make arrangements for the voyage home by purchasing a Single Day Pass of VOOM. Connect to “Wifi-Guest-Voyager” and go to login.com to get started.
Last Chance to Buy Photos
If you haven’t had a chance to see all of your awesome cruise photos, now is the time to see. Today is the last opportunity to view and purchase your cruise photos. Visit the Focus Photo Gallery, Deck 3.
Farewell Showtime Starring Comedian Richard Minervini
Richie is keeping audiences in stitches on cruise ships, in comedy clubs, in theaters, and at various comedy conventions and festivals around the world. Richie has writing credits to his name as well as numerous TV appearances.
10:00 pm, Royal Theater, Decks 3 & 4
Children must be accompanied by a parent or guardian. Please refrain from using your mobile phone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show.
*Assistive Listening System available at Guest Services, Deck 5
Ice Skating
Lace up your skates and take a spin on your very own ice rink at sea. Learn how to skate like a pro!
1:30 pm - 1:50 pm, 2:00 pm - 2:20 pm, 2:30 pm - 2:50 pm, 3:00 pm - 3:20 pm & 3:30 pm - 3:50 pm, Studio B, Deck 3
*Registration begins at 1:15 pm.
7:30 pm - 7:50 pm, 8:00 pm - 8:20 pm, 8:30 pm - 8:50 pm, 9:00 pm - 9:20 pm & 9:30 pm - 9:50 pm, Studio B, Deck 3
*Registration begins at 7:15 pm.
Anchors Aweigh Parade
A high seas adventure you don’t want to miss! Where scalawags, swashbucklers and sailors of all types storm the Royal Promenade with their fleets, flotillas and various vessels carrying shipmates past and present. A show of skills, a battle, a celebration! So come me hearties and experience the festivities!
5:15 pm, Royal Promenade, Deck 5
Farewell Karaoke
Tonight’s your last chance. Make those years of singing in the shower pay off. Bring all your friends for support or a good laugh
9:00 pm, Star Lounge, Deck 5
Hush! Silent Party (18+)
Shhhh! You’re invited! A party where everyone wears headphones? That’s right! It’s called HUSH! Silent Party. We supply the headphones and you get complete control over your listening experience. Join DJ Junior in an all-out battle for dance floor supremacy. Or, just take off your headphones and enjoy the silence while everyone else is dancing away and singing along at the top of their lungs. It’s fun, funny and tonight! (Limited headphones available).
10:00 pm - 11:00 pm, Adults Only (18+), High Notes, Deck 14
Final Day for your Onboard Offers
Now is the time to book. Receive exclusive benefits of up to $600 in savings when you book your cruise onboard. NextCruise, Deck 6, aft
Windjammer - Theme Nights: A Taste Of Tex Mex
What began as neighborly influence later evolved into its own genre of cuisine. Tonight, we’re celebrating Mexico’s influence on Texan culture with a feast of flavors at the Windjammer.
Windjammer - Burger of the Day: Nacho Average Burger
There’s nothing better than a good burger — except maybe a new burger every day. With classic combos like mushrooms and cheese to bold takes you might not expect, you’re gonna want to try them all. Visit the Windjammer, Deck 11
• Reservations are recommended for all Specialty dining venues. Please visit the app, stop by dining venues or dial 7000 for reservations. Smart casual dress codes apply to all of our dining rooms. A cancellation fee will be charged for reservations cancelled within 24 hours of the reservation time.
• Room Service will be complimentary for continental breakfast only. A convenience fee of $7.95 + 18% gratuity applies to items listed in the all-day menu and the American section of the breakfast menu.
* Weather permitting.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Lines may close 15 to 30 minutes prior to venue closing time.
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
Today’s drink of the day the Mai Tai is one of the most iconic tiki cocktails. At its core, this drink showcases the endless possibilities of great rum. Try it today and raise a glass to adventure. Order at any bar onboard.
Monday, May 8, 2023 At Sea
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
*Entertainers will take periodic breaks.
** High Notes is for adults 18 years and older after 10:00 pm. Picture ID is required.
Staterooms
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail Pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your Stateroom Attendant
• Shore Excursions: visit our Shore Excursions Desk on Deck 5
• Dining: please contact the venue or visit the Maitre’D outside the main dining room
• Internet Connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your
Stateroom phone
• All other inquiries: visit our Guest Services Desk on Deck 5, Aft or dial 0 Ext. 7
Internet
How can I purchase internet?
Purchase internet packages from your device! Simply connect to the shipboard Wi-Fi network (WiFi-Guest-Voyager) and open your web browser to view available packages for your sailing.
Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Voyager”
3. On the pop up, click “Access Internet,” or type logon.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 1950 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre-paid package, connect to the shipboard network (Wi-Fi-Guest-Voyager), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
must be at least 13 years old to use the app.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
I can’t see anything on the Royal App. What should I do?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi-Guest-Voyager), and you’re all set! If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free”. Please note, guests must be at least 13 years old to use the app.
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
• Try putting your phone in airplane mode, especially on embarkation day.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network. You must be at least 13 years of age, create your account for the App on your phone, and connect your phone with Wifi Guest Voyager.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
If the problem persists, please visit our Guest Services Desk on
In the app, click the chat bubble icon in the top right and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
Onboard Expense Account
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
I can’t see anything on the Royal App. What should I do?
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi-Guest-Voyager.”
• Try putting your phone in airplane mode, especially on embarkation day.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager at the VOOM Internet Service Desk on Deck 5
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Important Information:
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $99.75 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank or financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Deck 5.Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App or on your stateroom TV. On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set. (Need contact 558770 At 10:00 am)
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating. (Which deck and time)
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where I can get my soda cup?
A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Promenade on Deck 5.
Shore Excursions
How do I book shore excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 11:00 am – 9:00 pm on boarding day. Please check your Cruise Compass for desk hours.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
Crown & Anchor Society
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, visit www.royalcaribbean.com/crown-anchor-society
Any questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 2, Forward from 4:00 pm – 8:00 pm on boarding day. Please check your Cruise Compass for desk hours.
Adventure Ocean
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 12 Midship between 1:00 pm - 4:00 pm on boarding day.
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal App.
Gratuities
How much are gratuities?
If not already pre-paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest’s onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes. In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Medical Facility
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Deck 1 and is open from 8:00 am to 11:00 am & 4:00 pm to 7:00 pm. If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 4 & 11 Port Side) and inside Casino Royale (Deck 4) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
SELF-ASSIST EARLY DEPARTURE
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass Card to depart. After the immigration and custom checks, proceed to the transportation area.
REGULAR DEPARTURE
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your As You Depart flyer. Medications, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass Card to depart and then head to the baggage claim area corresponding with your luggage tag number. After the immigration and custom checks, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 7:15 am and the latest time is 9:00 am. All guests must leave the ship before the guests joining the next cruise can board. An As You Depart flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruisetour packages through Royal Caribbean, transfers will be provided. If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.