Cruise Compass Day 1 Fort Lauderdale, Florida
VISION OF THE SEAS
TAKE ADVENTURE TO NEW HEIGHTS
DAY 1
Monday, February 6, 2023
Monday, February 6, 2023
Welcome to Vision of the Seas! Everyone deserves a vacation. You’ll find endless opportunities to make the most of every moment – like game-changing activities, world-class dining, show-stopping entertainment, and plenty of ways to unwind.
Raise A Glass To Big Savings Bogo 1/2 Off Deluxe Beverage Package
Enjoy your favorite drinks all cruise long. Buy one Deluxe Beverage Package for only $90 per day, plus 18% gratuity and get one package half off. Visit any bar to purchase. Offer only available today.
Sail Away Celebration: “Let’s Get Loud”
A chance to watch the amazing views while saying goodbye to port Everglades. Live music and line-dancing on the pool deck will get you in the mood to party while heading out to sea. 4:00 pm, Poolside, Deck 9.
Stateroom Requests
After 5:00 pm your Stateroom Attendant will be glad to take care of any stateroom specific requests, such as your bed configuration.
Luggage Delivery
Due to the high volume of luggage, we will happily deliver luggage until 9:00 pm tonight
Body Camera
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
Cruise Vessel Security & Safety Act (CVSSA)
The Security Guide and embassy information is available for your review at the Guest Relations desk. Additionally, you can find this information listed on our Company website.
Our Pipes Are Sensitive!
Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!
Want to book a shore excursion right now? You can research, book a tour and receive instant confirmation right on your phone. Book via the Royal Caribbean App or visit our team at the Shore Excursions Desk, Deck 5.
Feeling Lucky?
You’re a winner! Download $2 in free slot play with a chance to receive up to $100 mystery credits. Visit the Casino Cash Desk for more details. 5:00 pm - late, Casino Royale, Deck 5.
Fort Lauderdale, Florida
Departure 4:00 pm
All Aboard 3:00 pm
Sunrise 7:02 am Sunset 6:07 pm
Forecast Mostly Sunny Temperature 78°F (26°C)
Dress Code Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Face Masks At A Glance
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
Safe Disposal Of Medical Needles
Do you use medical needles? Keep others safe by discarding them properly. Please see your stateroom attendant to request a sharps container.
Smoking Permitted In Designated Areas
All Royal Caribbean ships are non-smoking (including e-cigarettes) except for designated areas in the Casino and the open deck. Please be sure to properly dispose of cigarettes, cigars, and pipe tobacco. Smoking designated areas are Open Deck, Deck 5, Starboard side. Pool Deck, Deck 9 Starboard side. Casino Smoking Section, Deck 5.(When actively playing)
Safety 1-2-3
In compliance with our Youth Evacuation Plan, children will be given colored wristbands that correspond with their muster stations. In the event of an emergency, Youth Staff will escort all children participating in Adventure Ocean activities to their muster stations for reunification with their parents/guardians.
Children’s Personal Flotation Devices (PFD)
For the safety and wellbeing of children, children’s swimming pool personal flotation devices are available free of charge at the pool deck areas. Personal flotation devices (PFDs) are for use onboard the Vision of the Seas and cannot be taken off the ship.
Personalized Services For Guests With Visual Disabilities
The Company provides personalized service to all guests with visual disabilities across the fleet, in compliance with the requirement of the Americans with Disabilities Act (ADA) and EU Regulation 1177/2010.
Assistive Listening System (ALS)
Guests may request and sign out Assistive Listening Systems (ALS) or Assistive Listening Devices (ALD) available at the Guest Relations desk, Deck 5.
SeaPass Account Hold Charge
You may notice a temporary hold on the credit card your SeaPass card is linked to. The hold is used to secure funds for anticipated onboard purchases and will be released at the end of the sailing once your final charges are settled.
Children In Diapers
Due to public health regulations, children in diapers, swim diapers, pull-ups, or who are not completely toilet trained are not allowed in the pools, and whirlpools.
You can experience our many onboard specialty restaurants and savor flavors from all over the globe, right here on deck. Purchase your specialty dining package today and upgrade your dinner plans for the entirety of your getaway. Visit any Specialty Restaurants or dial 4444 to make your reservations today.
Keep your loved ones up to date! SURF the web, share photos and send emails starting at $23.99 per day per device. Connect to Wi-Fi-Guest-Vision today on your own device to get started.
Join us for a tour of the Vitality Day Spa & Fitness Center. Learn about our luxurious treatments such as seaweed wraps, hot stone massages, anti-aging facials, & salon services. Plus enter our Free raffle for the chance to win up to $500 in spa services.
Tours: 11:00 am - 4:30 pm, Vitality Spa, Deck 9.
Raffle Draw: 4:30 pm - 4:45 pm, Vitality Spa, Deck 9.
Welcome onboard! Begin your voyage on a high note with 50% off exquisite jewelry designs. The savings are brilliant, but the selection is limited so get there early.
5:00 pm - 11:00 pm, Facets Jewelry Store, Royal Shops, Deck 6.
Use your SeaPass card at the gaming tables and slot machines to earn free drinks, Freeplay, onboard credit and more. See the Casino Host for more details.
5:00 pm - late, Casino Royale, Deck 5.
Pre-purchase your photo package and save big! Receive 20% off a photo package the first two days of your cruise. Stop by the Focus Photo Gallery to learn more and get a free picture of the ship!
6:30 pm - 10:00 pm, Focus Photo Gallery, Deck 6.
Champagne Art Reception
Our Art Team wants to meet you! Enjoy a complimentary glass of champagne or mimosa with our Art Team and collect your official “Welcome Aboard” gift pack.
8:00 pm - 8:15 pm, Art Gallery, Deck 6.
Discover the places Royal Caribbean can take you on our incredible ships sailing worldwide. Also, find out how to receive additional dollars off or onboard spending money. NextCruise, Centrum, Deck 4.
Welcome Aboard Show Starring Royal Comedian Scott Wyler Scott Wyler has appeared on television, in comedy clubs and on many cruise ships. He was the winner of the National Association of Comedy Clubs stand-up comedy competition in Atlantic City.
Also you will meet your Cruise Director Mey, your Royal Caribbean Singers & Dancers and the Vision of the Seas Orchestra.
7:15 pm, Showtime for all guests Dining on Second Seating.
9:30 pm, Showtime for all guests Dining on Main Seating.
(Guests on My Time Dining may choose any Showtime of their preference). Masquerade Theatre, Decks 5 & 6.
Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian.
“Assistive Listening System” is available at Guest Services, Deck 5.
Sports Activity: Rock Climbing Wall
The view alone is worth every step. Climb forty feet above deck on our signature Rock Climbing Wall, where everyone from beginners to speed climbers can strap in and go vertical. With no reservation required at this complimentary activity, you could visit the view again and again.
2:30 pm - 7:30 pm, Rock Climbing Wall, Deck 10.
First Time Cruiser’s Talk
Become a Royal Caribbean International expert on the first try. Join us, and other first-timers, to learn all the tips to make your cruise vacation even more enjoyable.
5:00 pm, Some Enchanted Evening Lounge, Deck 6.
Welcome Aboard Trivia: General Knowledge
Attention know-it-alls: You’re in for a treat. Your Entertainment Activities Team will be hosting fun trivia challenges every day.
5:30 pm, Schooner Bar, Deck 6.
Name That Tune™: Songs with Colors
You’ve heard the song a hundred times, but what color is featured in it’s title? Join your Entertainment Activities Team as they put your memory to the test.
7:15 pm, Schooner Bar, Deck 6.
Dare To Challenge Game Show
With a series of fun intellectual and physical challenges, would you dare to step up and complete the tasks? Join your Entertainment Activities Team as they put you and the rest, to the test.
8:00 pm, Centrum, Deck 4.
Welcome Aboard Karaoke
Step up to the mic and be a STAR this cruise! Impress your friends, and wow your audience, with a love ballad or a popular song we all know by heart. Come join in the fun!
10:30 pm, Some Enchanted Evening Lounge, Deck 6.
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What began as neighborly influence later evolved into its own genre of cuisine. Tonight, we’re celebrating Mexico’s influence on Texan culture with a feast of flavors at the Windjammer, presenting enchiladas, chicken quesadilla, tacos, chili con carne and more.
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled. Quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity charge.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
Farovi Shipping - Joyce Hauge
Office Phone: 1 305-373-4765 / 305-926-0092
Email: agentpev@farovi.com
Address: 2541 SW 27th Ave Miami, FL 33132
Fort Lauderdale Police Department
Office Phone: 1 954 828-5700
Emergency: 911
Address: 1300 W Broward Blvd, Fort Lauderdale, Florida 33312
Say hello to paradise with today’s drink of the day — the Blue Wave. Grab yourself one to enjoy by the pool for the perfect sunny refreshment. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Headache
• Loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant after 5:00 pm
• Shore Excursions: visit our Shore Excursions Desk on Deck 5 centrum
• Dining: please contact the venue or visit the Maitre’D outside the main dining room located on Deck 4
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
Internet
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Vision) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Vision"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre -paid package, connect to the shipboard network (Wi-Fi-Guest-Vision), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
Watch the video on the Royal Caribbean app, then proceed to your assigned Muster Station as shown in your Seapass . Please be informed that the Muster 2.0 on the Turnaround Day will be from 12:30 pm - 4:30 pm. Upon completion of the Muster 2.0 process, you can enjoy and relax.
Royal Caribbean App
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi -Guest-Vision ), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi -Guest-Vision.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager Service Desk on Deck 5 from 10:00 AM to 4:00 PM.
How do I setup a Royal Caribbean SeaPass Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank o r financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk on Deck 5 to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Carib bean App. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services on Deck 5 prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App . On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Guest Services team member to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
Dining
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside on Deck 4.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room on Deck 4 to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup? A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Latte-tudes on Deck 6.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk on Deck 5 between 1 1:00 AM - 9:00 PM.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 5, please see Venue Hours.
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 1 0 between 3 :00 PM5:00 PM Drop off from 8 :00 PM – 10:0 0 PM Late night party zone ($7 per hour)
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.
Gratuities
How much are gratuities?
If not already pre -paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Mid-Ship Deck 1 Closest Elevator by Guest Services and is open from 8:00 AM to 11:00 AM and 4:00 PM to 7:00 PM If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 9 Starboard Side) and inside Casino Royale (Deck 5) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart and proceed to the transportation area.
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your “Tips f or an easy departure” flyer. Medication, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 6:45 AM and the latest time is 9 :00 AM. All guests must leave the ship before the guests joining the next cruise can board. A “Tips for an easy departure” flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruise tour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
That’s right. The most exciting place to be at this very moment is right here. Vision of the Seas is truly a ship like no other, with an amazing family of crew members on-board. Feel free to roam from deck to deck and explore. Do everything you have wanted to do all cruise. Meet a new crew member, make a new friend. Or do nothing at all. Either way, we want to make sure you enjoy your sea day to the fullest.
Spa Special
Detox Seaweed Massage- $50 off - Book and Receive today your Seaweed Treatment and get $50 off. Do you suffer from poor circulation, low energy, fluid retention or arthritis? There’s nothing like a detoxifying seaweed mask and body massage to treat what ails you! Dial 6850 to reserve your seat! Vitality Spa Deck 9.
Rock N Roll 50’S & 60’S Dance Party With PJ Groove & Entertainment Activities Team
Come twist and shout to the popular music of the 50’s and 60’s. Fluff out your poodle skirt and we will see you there.
10:15 pm, Centrum, Deck 4.
Dress Code: Dress to Impress
Nighttime’s the right time to wear your best look. That means a step up from your typical dinner wear, and includes collared shirts, dresses, skirts, blouses and pantsuits. Jackets, tuxedos/formal wear sports coats and blazers are also appropriate.
Our Pipes Are Sensitive!
Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!
Hold That Thought
Reserving deck chairs is not allowed. Any unattended items will be collected and held at the towel stand.
Safety Onboard
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
Destination Talk
Get a head start on planning your day ashore with insider tips on the port, exclusive information about tours and any essentials you’ll need to bring with you.
9:00 am, Masquerade Theatre, Deck 5.
Play your Mystery Credits
Use your SeaPass Card to download up to $100 in free play before it’s too late! Offer expires at Midnight.
8:00 am - late, Casino Royale, Deck 5.
Sunrise 7:09 am Sunset 5:34 pm
Forecast Mostly Sunny Temperature 79°F (26°C)
Dress Code: Dress To Impress
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Face Masks At A Glance - Onboard
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
Please set your clocks and watches one hour back before retiring tonight. (Ship clocks go backward at 2:00 am, Wednesday, February 8, 2023).
Smoking Permitted In Designated Areas
All Royal Caribbean ships are non-smoking (including e-cigarettes) except for designated areas in the Casino and the open deck. Please be sure to properly dispose of cigarettes, cigars, and pipe tobacco. Smoking designated areas are Open Deck, Deck 5, Starboard Side.
Pool Deck, Deck 9 Starboard Side. Casino Smoking Section, Deck 5. (When actively playing)
Safety 1-2-3
In compliance with our Youth Evacuation Plan, children will be given colored wristbands that correspond with their muster stations. In the event of an emergency, Youth Staff will escort all children participating in Adventure Ocean activities to their muster stations for reunification with their parents/guardians.
Children’s Personal Flotation Devices (PFD)
For the safety and wellbeing of children, children’s swimming pool personal flotation devices are available free of charge at the pool deck areas. Personal flotation devices (PFDs) are for use onboard the Vision of the Seas and cannot be taken off the ship.
Personalized Services For Guests With Visual Disabilities
The Company provides personalized service to all guests with visual disabilities across the fleet, in compliance with the requirement of the Americans with Disabilities Act (ADA) and EU Regulation 1177/2010.
Assistive Listening System (ALS)
Guests may request and sign out Assistive Listening Systems (ALS) or Assistive Listening Devices (ALD) available at the Guest Relations desk.
You may notice a temporary hold on the credit card your SeaPass card is linked to. The hold is used to secure funds for anticipated onboard purchases and will be released at the end of the sailing once your final charges are settled.
Tonight is the night! Everyone is dressing up and getting their glam on, and you should too. Have our photo team capture photos of you rocking your formal attire. Look for our photographers all around the ship tonight.
Post your photos on Facebook or Twitter. Use facetime or Skype and show your family and friends around the ship. Or simply just iMessage or WhatsApp to chat. Enjoy these and more by simply connecting to Wi-Fi-Guest-Vision starting at $15.99 per day per device. Connect to Wi-Fi-Guest-Vision today on your own device and start sharing today.
Play more, earn more. Cruise offers begin at 400 earned points and tier up to a Grand Suite for two! Stop by the Casino Host Desk for more details.
8:00 am - late, Casino Royale, Deck 5.
Only onboard: Get a free gemstone for attending this event; upgrade to a pendant or earrings for just $39.99 each. Shop and save up to 40% on exclusive creations, all tax & duty free.
10:45 am - 12:45 pm, Facets Jewelry Store, Royal Shops, Deck 6.
You haven’t lived until you’ve experienced a live art auction .Join us for champagne, a free gift,and 90 minutes of fun you’ll never forget.
12:30 pm - 2:00 pm, Some Enchanted Evening Lounge, Deck 6.
Complimentary ladies’ pamper party today. All who attend will enjoy free collagen skin treatment, eye zone puffiness and dark circle treatment, neck and bust treatment and a 5-minute makeover. Sign Up Required - Limited availability Plus exclusive discounts! Dial 6850 to reserve your seat!
12:30 pm - 1:30 pm, Vitality Spa, Deck 9.
You won’t find these whiskies at any local bar or store. The Macallan Quest Collection explores a different flavor profile — from vibrant and fresh to rich and intense. And even one that’s described as the essence of Macallan. Reserve at any bar ($).
3:00 pm, Viking Crown Bar, Deck 11.
Book your next cruise onboard to receive up to $600 off or onboard credit + $100 per person deposit on select fares. This offer is combinable with most other promotions and will be reserved through your travel agent. NextCruise, Deck 4.
Production Showtime Starring The Royal Caribbean Singers & Dancers: Broadway Rhythm & Rhyme
Using the rhythm, rhyme, words and music, take a seat next to the greatest composers and lyricists from Broadway. With the classic music of Rodgers and Hammerstein, Duke Ellington, Andrew Lloyd Webber and Sondheim, we bring new life into these iconic Broadway scores. It’s a trip down Broadway’s memory lane.
7:15 pm, Showtime for all guests Dining on Second Seating.
9:30 pm, Showtime for all guests Dining on Main Seating.
(Guests on My Time Dining may choose any Showtime of their preference). Masquerade Theatre, Decks 5 & 6.
Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian.
“Assistive Listening System” available at Guest Services , Deck 5.
Zumba® Fitness Dance Class With Your Activities Manager Nellie
Pretty much the most awesome workout ever. Dance to great music with great people and burn a ton of calories without even realizing it. Join your Activities Manager Nellie as he shows you all the fun moves. It’s easy, it’s just like a party!
(Socks & Shoes are required)
10:30 am, Poolside, Deck 9.
Progressive Trivia: Round 1
The search for Progressive Trivia Champions begins! There are a bag loads of points ready for the pickings. Come join your Entertainment Activities Team and be a part of this wonderful interactive quiz and it all begins this afternoon!
2:00 pm, Schooner Bar, Deck 6.
Cash Prize Royal Bingo ($)
There’s always a winner, why shouldn’t it be you? Whether it’s your first time or you’re a pro-dauber, this is one onboard favorite you won’t want to miss.
3:00 pm, Cards on Sale, Some Enchanted Evening Lounge, Deck 6.
3:45 pm, Games Begin, Some Enchanted Evening Lounge, Deck 6.
Name That Tune™: 50’s & 60’s Hits
How could we forget all that great music from the 50’s & 60’s? We couldn’t! Join your Entertainment Activities Team as we rock around the clock and test out how well you know these hits.
7:15 pm, Schooner Bar, Deck 6.
Finish That Lyric Game Show: Part 1 (18+)
Sure, you can name the beat, maybe even the artist. But do you know the lyrics? Join the Entertainment Activities Team and fellow guests for this fun game show.
8:00 pm, Centrum, Deck 4.
Karaoke Superstars: Open Call (Session 1) (18+)
Prove to your friends once and for all you CAN sing. Perform on tonight’s round and you just might qualify for the “Karaoke Stars” finals. The more friends, the more fun and the bigger the laughs.
8:15 pm, Some Enchanted Evening Lounge, Deck 6.
Windjammer - Theme Night - Mangia, Mangia!
Gather round the table and indulge in Italian classics at the Windjammer for dinner. With porchetta, lasagna al forno, chicken picatta, you’ll feel like you’re sitting in Nonna’s kitchen.
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled. Quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity charge.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
D rink Of The Day - Rum Runner Run, don’t walk to the nearest bar to enjoy today’s drink of the day — the Rum Runner. No matter how you shake it or blend it, this popular tropical cocktail is full of fruit and rum flavor. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant after 5:00 pm
• Shore Excursions: visit our Shore Excursions Desk on Deck 5 centrum
• Dining: please contact the venue or visit the Maitre’D outside the main dining room located on Deck 4
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
Internet
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Vision) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Vision"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre -paid package, connect to the shipboard network (Wi-Fi-Guest-Vision), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
Watch the video on the Royal Caribbean app, then proceed to your assigned Muster Station as shown in your Seapass . Please be informed that the Muster 2.0 on the Turnaround Day will be from 12:30 pm - 4:30 pm. Upon completion of the Muster 2.0 process, you can enjoy and relax.
Royal Caribbean App
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi -Guest-Vision ), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi -Guest-Vision.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager Service Desk on Deck 5 from 10:00 AM to 4:00 PM.
How do I setup a Royal Caribbean SeaPass Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank o r financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk on Deck 5 to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Carib bean App. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services on Deck 5 prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App . On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Guest Services team member to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
Dining
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside on Deck 4.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room on Deck 4 to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup? A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Latte-tudes on Deck 6.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk on Deck 5 between 1 1:00 AM - 9:00 PM.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 5, please see Venue Hours.
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 1 0 between 3 :00 PM5:00 PM Drop off from 8 :00 PM – 10:0 0 PM Late night party zone ($7 per hour)
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.
Gratuities
How much are gratuities?
If not already pre -paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Mid-Ship Deck 1 Closest Elevator by Guest Services and is open from 8:00 AM to 11:00 AM and 4:00 PM to 7:00 PM If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 9 Starboard Side) and inside Casino Royale (Deck 5) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart and proceed to the transportation area.
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your “Tips f or an easy departure” flyer. Medication, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 6:45 AM and the latest time is 9 :00 AM. All guests must leave the ship before the guests joining the next cruise can board. A “Tips for an easy departure” flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruise tour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Wednesday, February 8, 2023
That’s right. The most exciting place to be at this very moment is right here. Vision of the Seas is truly a ship like no other, with an amazing family of crew members on-board. Feel free to roam from deck to deck and explore. Do everything you have wanted to do all cruise. Meet a new crew member, make a new friend. Or do nothing at all. Either way, we want to make sure you enjoy your sea day to the fullest.
Zumba® Fitness Dance Class with your Cruise Director Mey
Zumba — the exhilarating, effective, easy to follow, Latin inspired, calorie burning fitness dance party — is onboard Vision of the Seas! Join your Cruise Director Mey and don’t miss a chance to shake it up.
10:30 am, Poolside, Deck 9.
Hush! Silent Dance Party
Shhhh... you’re invited! A party where everyone wears headphones? That’s right! We supply the headphones and you get complete control over your listening experience. Join DJ Sherron in an all-out battle for dance floor supremacy. It’s fun, funny and tonight!
9:45 pm, Centrum, Deck 4.
Dress Code: Casual
You’re on vacation – relax! Feel free to kick back in jeans, polos, golf or Bermuda shorts (for breakfast and lunch), t-shirts, blouses or sundresses. Remember to keep swimwear for the pool deck only.
If you are staying in a balcony stateroom during your adventure, please be careful when opening and closing the sliding glass door.
Body Camera
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
Discover the excitement of Costa Rica with tours showcasing signature sights and experiences you won’t want to miss such as Veragua Rainforest and Aerial Tram and Tortuguero Canals or Vintage Railway Journey. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Play with your SeaPass card on table games or slot machines from 11pm to Midnight for a chance to win Freeplay. 11:00 pm - midnight, Casino Royale, Deck 5.
At Sea
Sunrise 5:54 am Sunset 5:26 pm
Forecast Mostly Sunny Temperature 79°F (26°C)
Dress Code Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
Our Pipes Are Sensitive!
Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!
You may notice a temporary hold on the credit card your SeaPass card is linked to. The hold is used to secure funds for anticipated onboard purchases and will be released at the end of the sailing once your final charges are settled.
Reserving deck chairs is not allowed. Any unattended items will be collected and held at the towel stand.
Kindly dispose of all waste in the bins provided. It is prohibited to throw trash overboard into the ocean.
All parents must ensure their children do not run around during live music sets. For safety purposes, parents must be present with children while on the dance floor.
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
Early Bird Photo Special – Extended!
We have extended our Early Bird Photo Special one additional day! Don’t miss out on your last chance to pre-purchase your photo package and save big. Focus Photo Gallery, Deck 6.
Rustic Italian
From the first bite of antipasti to the last spoonful of tiramisu, Giovanni’s Table makes for an evening to remember. Reservations suggested and walk-ins welcome. Dial 3333 or stop in for reservations, Deck 6.
Sit’n’Go Poker Tournament
Go all in at our Poker Tournament Seats are limited! See the Cash Desk for details. Casino Royale, Deck 5.
Spa Special
Detox Seaweed Massage- $50 off - Book and Receive today your Seaweed Treatment and get $50 off. Do you suffer from poor circulation, low energy, fluid retention or arthritis? There’s nothing like a detoxifying seaweed mask and body massage to treat what ails you! Dial 6850 to reserve your seat! Vitality Spa, Deck 9.
Up
Sporty, classic or casual? Discover the designer timepiece that fits your style at this amazing savings event for watch lovers. Save up to 30% on brands like Citizen and Bulova, all tax & duty free.
10:30 am - 2:30 pm, Royal Shops, Deck 6.
Port Shopping Talk
Learn all about tax and duty free shopping this cruise and highlight in our ports of call. The first 50 people will receive a free gemstone pendant. Free Jewelry and amazing raffle prizes! Seating is limited - get there early!
11:00 am - noon, Masquerade Theatre, Deck 5.
The Surreal World of Dali
Take a journey through the life and times of famed Surrealist Salvador Dali. We’ll highlight his greatest achievements and eccentricities in this informative seminar.
12:30 pm - 1:15 pm, Conference Room A, Deck 6.
Headliner Showtime Starring Paul Boland
From the moment Paul Boland hits the stage, you get the feeling that you are in for a special evening! Boland doesn’t just walk on stage alone; he brings with him his incredible repertoire voices. Don’t miss this incredible show!
7:00 pm, Showtime for all guests Dining on Second Seating.
9:30 pm, Showtime for all guests Dining on Main Seating. (Guests on My Time Dining may choose any Showtime of their preference).
Masquerade Theatre, Decks 5 & 6.
Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 5
A Royal Mystery “Clue Game”
Do you and your team of detectives have what it takes to find the clues, solve the puzzles and unravel the mystery of the museum heist? Come test your knowledge and skills in this mind-bending team puzzle experience you’ll never forget!
10:45 am, Some Enchanted Evening Lounge, Deck 6.
World Sexiest Man Competition (18+)
Watch the men onboard strut their stuff at the World’s Sexiest Man competition. Each man will get a chance to show off and wow the crowd with their dancing, with the top scorers moving on to the finals. The allfemale judging panel will select a winner who will have bragging rights for being the World’s Sexiest Man!
12:15 pm, Poolside, Deck 9. (Sign ups starts at noon)
Name That Tune™: Broadway Musicals
This is where all those hours in front of the big black box pay off! You’ll be surprised how easily the lyrics of those famous Broadway Musicals come right back to you!
2:30 pm, Schooner Bar, Deck 6.
Name That Tune™: ABBA Hits
ABBA became one of the most commercially successful acts in the history of popular music, topping the charts worldwide from 1974 to 1982. Here’s your chance to find out how well you know the songs of this iconic group.
7:15 pm, Schooner Bar, Deck 6.
“Guess My Lips” Game Show
Watch or participate in outrageously funny lip reading challenge during this hilarious and unpredictable game show. Hosted by your Entertainment Activities Team.
8:00 pm, Centrum, Deck 4.
All Four Corners. One Epic Voyage
The most epic world cruise ever to set sail is coming December 2023 —introducing the Ultimate World Cruise SM. Discover over 150 destinations across more than 60 countries and explore 11 World Wonders. NextCruise, Deck 4.
Who Wants To Be A Royal Caribbeanaire Game Show (18+) Contestants answer increasingly difficult multiple-choice questions to win lots of Royal Caribbean prizes, or even more in certain episodes. Along the way, contestants have “life-lines” they can use to help them answer the questions, including asking the studio audience for help.
10:00 pm, Some Enchanted Evening Lounge, Deck 6.
Windjammer - Theme Night - Savor La France
Transport yourself to a quaint Parisian bistro — tonight only at the Windjammer. Get your fill of luxurious Franco-flavors like Crepe Jambon & Fromage, Cassoulet de Canard, Croque Madame and Paris de Brest.
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled & quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity.
Challenger’s Video Arcade ($), Deck 10 Royal Caribbean online©, Deck 6
Only, (Dial 911) Guest Services, Deck 5
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
Get on island time with today’s drink of the day — the Blue Hawaiian. Made with rum, pineapple juice and Blue Curaçao, this tropical drink tastes like vacation. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant after 5:00 pm
• Shore Excursions: visit our Shore Excursions Desk on Deck 5 centrum
• Dining: please contact the venue or visit the Maitre’D outside the main dining room located on Deck 4
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
Internet
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Vision) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Vision"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre -paid package, connect to the shipboard network (Wi-Fi-Guest-Vision), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
Watch the video on the Royal Caribbean app, then proceed to your assigned Muster Station as shown in your Seapass . Please be informed that the Muster 2.0 on the Turnaround Day will be from 12:30 pm - 4:30 pm. Upon completion of the Muster 2.0 process, you can enjoy and relax.
Royal Caribbean App
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi -Guest-Vision ), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi -Guest-Vision.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager Service Desk on Deck 5 from 10:00 AM to 4:00 PM.
How do I setup a Royal Caribbean SeaPass Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank o r financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk on Deck 5 to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Carib bean App. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services on Deck 5 prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App . On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Guest Services team member to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
Dining
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside on Deck 4.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room on Deck 4 to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup? A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Latte-tudes on Deck 6.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk on Deck 5 between 1 1:00 AM - 9:00 PM.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 5, please see Venue Hours.
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 1 0 between 3 :00 PM5:00 PM Drop off from 8 :00 PM – 10:0 0 PM Late night party zone ($7 per hour)
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.
Gratuities
How much are gratuities?
If not already pre -paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Mid-Ship Deck 1 Closest Elevator by Guest Services and is open from 8:00 AM to 11:00 AM and 4:00 PM to 7:00 PM If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 9 Starboard Side) and inside Casino Royale (Deck 5) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart and proceed to the transportation area.
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your “Tips f or an easy departure” flyer. Medication, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 6:45 AM and the latest time is 9 :00 AM. All guests must leave the ship before the guests joining the next cruise can board. A “Tips for an easy departure” flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruise tour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Thursday, February 9, 2023
Puerto Limon has beautiful side unlike any other in Costa Rica. Go off-road, through prehistoric forests in places like the famous Veragua Rainforest Park. Glide on a canoe over the Tortuguero Canal, meet wild creatures at the Costa Rica Wildlife Sanctuary, or get in some of the region’s best surfing at the Salsa Brava reef break, just an hour’s drive south of the port.
Silent Art Auction
Shhh… Want to know the best kept secret onboard? Our famous Silent Art Auction is the easiest way to bid on your favorite works of art.
10:00 am - 10:00 pm, Art Gallery, Deck 6.
Dancing Under The Stars Party
Let’s say goodbye to Costa Rica with style! It’s the All White Night & Dance Party with all the fun you can imagine! Hosted by your Entertainment Activities Team along with Son Del Mar & our Resident DJ Sherron.
10:45 pm, Poolside, Deck 9.
Setup Your Departure Details
Provide your departure information through the Royal Caribbean App by day 8 at noon for a quick and easy departure day.
SeaPass Card And Government ID
Please note that guests will not be permitted off or on the ship without their SeaPass card and government ID.
Take A Towel And Dive Into Adventure
With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.
Body Camera
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
Safety Onboard
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
Panama
Shore excursions have limited availability and sell out quickly. Guest favorites include Expansion of the Panama Canal “The Present & The Future”, Authentic Expedition to an Embera Indian Village or Portobelo and Agua Clara Locks. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Rack Up The Rewards
Play more, earn more. Cruise offers begin at 400 earned points and tier up to a Grand Suite for two! Stop by the Casino Host Desk for more details.
6:45 pm - late, Casino Royale, Deck 5.
Puerto Limon, Costa Rica
Arrival 9:00 am
All Aboard 5:30 pm
Gangway Open Time 9:30 am
Sunrise 5:53 am Sunset 5:39 pm
Forecast Cloudy With Chance Of Rain
Temperature 81°F (27°C)
Dress Code All White
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Face Masks At A Glance - Onboard
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
Face Masks At A Glance - Puerto Limon, Costa Rica
When going into port in Puerto Limon, you must observe all local mask and social distancing regulations. Including wearing a mask while in public transport.
Watch Out! Time Change
Please set your clocks and watches one hour forward before retiring tonight. (Ship clocks go forward at 2:00 am, Friday, February 10, 2023).
Stay Safe In Port
Don’t let a misstep ruin your day in port. Mind your step on uneven sidewalks and streets. And please note that some curbs can be very steep.
Bringing Food Ashore
Due to port health regulations, food, including fruits, vegetables and drinks, is not allowed to be taken off the ship when visiting a port. Food will be collected at the pier and returned to the ship for disposal.
Just A Reminder
All guests ages 17 and under must be accompanied by an adult to depart and return to the ship at all ports of call destinations.
Download the Royal Caribbean app on your phone and conveniently access your Daily Planner to plan your days onboard and make dining and shore excursion reservations.
Gift the ultimate action camera! The GoPro has the latest Technology and is the completely waterproof so you can take It anywhere. Enjoy $100 off for a limited time only! Ask The photo staff for a demo in the Focus Photo Gallery. Deck 6.
Post Your Photos Online
Post your photos on Facebook or Twitter. Use facetime or Skype and show your family and friends around the ship. Or simply just iMessage or WhatsApp to chat. Enjoy these and more by simply connecting to Wi-Fi-Guest-Vision starting at $15.99 per day per device. Connect to Wi-Fi-Guest-Vision today on your own device and start sharing today.
Today’s Spa Special: Top To Toe
Indulge yourself from head to toe for 75 glorious minutes with all of these treatments: Swedish Body Massage, Skin Brushing, Foot and Ankle Massage, Neck and Shoulder Massage, Hand and Arm Massage. All for only $179.
8:00 am - 9:00 pm, Vitality Spa, Deck 9.
Take your best guess and win! If you correctly guess the price of our featured artwork you’ll be entered to receive a fabulous prize at one of our upcoming art auctions.
6:00 pm - 9:00 pm, Midship Lobby, Deck 6.
Discover Zultanite Gems
Experience amazing color-changing gemstones that transform under different lighting conditions. Tax and duty free jewelry prices every day.
6:30 pm - 10:30 pm, Facets Jewelry Store, Royal Shops, Deck 6.
Play $5, $10, $20 scratch cards for the chance to win up to $100,000. Get your lucky card from the Cashiers Desk.
6:45 pm - late, Casino Royale, Deck 5.
It’s Smooth Sailing At The Schooner Bar
Create lasting memories as you have a drink and hum along to timeless piano melodies.
8:00 pm, Schooner Bar, Deck 6.
Big Screen Movie: Black Adam
Nearly 5,000 years after he was bestowed with the almighty powers of the Egyptian gods--and imprisoned just as quickly--Black Adam is freed from his earthly tomb, ready to unleash his unique form of justice on the modern world.
PG-13, 2h 04m
6:30 pm, Masquerade Theatre, Deck 5 & 6.
The Love & Marriage Game Show (18+)
Join your Cruise Director Mey as she puts our fellow guests to the test to find out how much they know about each other. Please note that this gameshow is recommended for adults.
10:00 pm, Masquerade Theatre, Deck 5 & 6.
Morning Trivia
Attention know-it-alls: your usual morning trivia treat continues in port! Join your Entertainment Activities Team for the fun challenge.
10:30 am, Schooner Bar, Deck 6.
“Create Your Own” Line Dance Class
Ever wonder on how does a line dance to a popular starts? Have a dance steps choreography you’ve been wanting to share to everyone? Come and join your Entertainment Activities Team and get to create line dancing steps together with your fellow guests.
11:45 am, Centrum, Deck 4.
Arts & Crafts: Ribbons To Roses
At this informative and fun seminar, join your Entertainment Activities Team and learn how create roses out of ribbons.
2:00 pm, Schooner Bar, Deck 6.
Name That Tune™ - Country Hits
Country music is a genre of music that originated in 1920s. It takes it’s roots from the southeastern genre of American folk music and Western music. But how many do you know?
7:15 pm, Schooner Bar, Deck 6.
“Rock The Room” Game Show
Sure, you know that song. You’ve only heard it a million times. It was a huge hit. But do you know the name and artist to help your team reign supreme? Here’s your chance to find out.
8:00 pm, Centrum, Deck 4.
$300 Cash Prize Royal Bing-XO ($)
Save When You Plan Your Next Cruise Today
Experience the beauty of Alaska or the excitement of an Oasis Class Ship. Whatever you choose, we have the cruise for you. Receive exclusive benefits of up to $600 in saving when you book onboard. NextCruise, Deck 4.
Calling all couples for love themed Royal Bingo. Join us before the Love & Marriage show and wear red or pink to get a free extra bingo card with purchase.
9:00 pm, Cards on Sale, Masquerade Theatre, Deck 5.
9:30 pm, Game Begins, Masquerade Theatre, Deck 5 & 6.
am - 3:00 pm
pm – 9:00
Windjammer - Theme Night - Your Flavor Passport To China
Get ready for a feast of far east flavors as Windjammer serves up one of the oldest — and most popular — cuisines in the world for dinner. Fill your plate with favorites like fried rice, Singapore noodles, kung pao chicken, Chinese Char Sui spare ribs and more.
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled. Quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity charge.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
PORT AGENT CONTACT INFORMATION
Servicio De Atencion De Naves S.A. ILG Logistics - Javier Maitland
Office Phone: +011 506 2758 4170 / +011 506 8349 7982
Email: javier.maitland@ilglogistics.com
Address: 200m Norte de Rotonda Paso Ancho, San Jose, Costa Rica
U.S. Embassy In San Jose, Costa Rica
Office Phone: (506) 2519-2000
Email: fbu.costarica@ssa.gov
Address: Calle 98, Favorita Sur,San José, Costa Rica
Office Hours: 8:00 am - 4:30 pm
D rink Of The Day - Aperol Spritz
It’s time to spritz it up a notch with today’s drink of the day — the Aperol Spritz. This European classic is made with Aperol, sparkling wine, and soda water, garnished with an orange slice. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant after 5:00 pm
• Shore Excursions: visit our Shore Excursions Desk on Deck 5 centrum
• Dining: please contact the venue or visit the Maitre’D outside the main dining room located on Deck 4
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
Internet
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Vision) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Vision"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre -paid package, connect to the shipboard network (Wi-Fi-Guest-Vision), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
Watch the video on the Royal Caribbean app, then proceed to your assigned Muster Station as shown in your Seapass . Please be informed that the Muster 2.0 on the Turnaround Day will be from 12:30 pm - 4:30 pm. Upon completion of the Muster 2.0 process, you can enjoy and relax.
Royal Caribbean App
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi -Guest-Vision ), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi -Guest-Vision.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager Service Desk on Deck 5 from 10:00 AM to 4:00 PM.
How do I setup a Royal Caribbean SeaPass Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank o r financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk on Deck 5 to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Carib bean App. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services on Deck 5 prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App . On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Guest Services team member to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
Dining
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside on Deck 4.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room on Deck 4 to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup? A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Latte-tudes on Deck 6.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk on Deck 5 between 1 1:00 AM - 9:00 PM.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 5, please see Venue Hours.
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 1 0 between 3 :00 PM5:00 PM Drop off from 8 :00 PM – 10:0 0 PM Late night party zone ($7 per hour)
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.
Gratuities
How much are gratuities?
If not already pre -paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Mid-Ship Deck 1 Closest Elevator by Guest Services and is open from 8:00 AM to 11:00 AM and 4:00 PM to 7:00 PM If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 9 Starboard Side) and inside Casino Royale (Deck 5) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart and proceed to the transportation area.
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your “Tips f or an easy departure” flyer. Medication, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 6:45 AM and the latest time is 9 :00 AM. All guests must leave the ship before the guests joining the next cruise can board. A “Tips for an easy departure” flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruise tour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Friday, February 10, 2023
Home to the Panama Canal’s Atlantic Ocean entryway, Colón is the second-largest city in Panama. Start your adventure at the Gatun locks, where you can watch ships being raised by water lifts to the higher elevation of the canal. Visit the Portobelo Natural Park and take in the beauty of its 16th century forts. Or head to the beach for clear Caribbean Sea waters and white sands.
Diamond Essentials: The Fab Five
Discover the five essential diamonds every woman needs in her jewelry wardrobe, at our Diamond Shopping Party. Join to us to complete your diamond essentials today.
6:00 pm - 10:30 pm, Facets Jewelry Store, Deck 6.
Latin Fiesta Dance Party With Son Del Mar
Feel the Latin vibe! Join your Entertainment Activities Team for a fun night of dancing to the best Latin rhythms. Salsa, Merengue, Bachatayou name it, we are ready to bring you the real Latin flavor.
10:15 pm, Centrum, Deck 4.
Setup Your Departure Details
Provide your departure information through the Royal Caribbean App by day 8 at noon for a quick and easy departure day.
Seapass Card And Photo Identification
Please note that guests will not be permitted off or on the ship without their SeaPass card and Government Issued Photo Identification (Passport).
Dress Code: Casual
You’re on vacation – relax! Feel free to kick back in jeans, polos, golf or Bermuda shorts (for breakfast and lunch), t-shirts, blouses or sundresses. Remember to keep swimwear for the pool deck only.
Body Camera
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
Safety Onboard
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
Discover the best of Cartagena with tours showcasing signature sights and experiences you won’t want to miss such as Cartagena City, Inquisition Palace & Folk Show, Best of Cartagena and Old and New Cartagena.Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
It’s Snowing Dough
For every 100 points earned, receive one entry into the Snowball Raffle for a chance to win $100. Must be present to win. 10:00 pm, Casino Royale, Deck 5.
Colon, Panama
Arrival 7:00 am All Aboard 4:30 pm
Gangway Deck 1, Mid Ship Open Time 7:30 am
Sunrise 6:39 am Sunset 6:27 pm
Forecast Partly Cloudy Temperature 86°F (30°C)
Dress Code Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Face Masks At A Glance - Onboard
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
Face Masks At A Glance - Colon, Panama
When going into port in Colon, you must observe all local mask and social distancing regulations. Including wearing a mask while in public transport.
With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.
Mind Your Step
Thresholds may be higher onboard than those you are accustomed to you on land. Please use caution when crossing them, especially when wearing high heels.
Just A Reminder
All guests ages 17 and under must be accompanied by an adult to depart and return to the ship at all ports of call destinations.
Beat The Rush
Avoid lining up to settle your SeaPass account. Register your credit card at Guest Services, Deck 5 and no checkout will be required.
Food For Thought
Public health regulations prohibit taking any food off or onboard the ship - so be sure to finish all meals or snacks onboard or ashore.
Crew Safety Drill
Sometime this morning, there will be a safety drill for the crew. If you happen to see the crew running around the ship, there’s no need to be alarmed. Just continue enjoying your vacation.
Enjoy an exotic Asian-inspired dining experience. Sashimi, sushi and more are all made-to-order with intense flavors, and the best ingredients at Izumi. Reservations suggested and walk-ins welcome. Izumi, Deck 11.
Share Your Adventures Now
Keep your loved ones up to date! SURF the web, share photos and send emails starting at $15.99 per day per device. Connect to Wi-Fi-Guest-Vision today on your own device to get started.
You Lucky Duck
Pick your favorite rubber ducky buddy and control the claw to pick it up. Go a little to the left, a little to the right — push the button and hope for the best. But don’t worry, every player is a winner here. Visit the Arcade, Deck 10.
Create an ultimate vacation souvenir by converting your photo into a 3D Crystal! Pick a photo from your phone and order one today! Plus, you can get a LED display base and a crystal keychain for free on most products! Focus Photo Gallery, Deck 6.
Today’s Spa Special: Top To Toe
Indulge yourself from head to toe for 75 glorious minutes with all of these treatments: Swedish Body Massage, Skin Brushing, Foot and Ankle Massage, Neck and Shoulder Massage, Hand and Arm Massage. All for only $179.
8:00 am - 9:00 pm, Vitality Spa, Deck 9.
Shhh… Want to know the best kept secret onboard? Our famous Silent Art Auction is the easiest way to bid on your favorite works of art.
10:00 am - 10:00 pm, Art Gallery, Deck 6.
Timepieces at low prices! Save 30% off the entire Bulova & Citizen watch collection. Take home your favorite timepiece, tax & duty free!
5:30 pm - 10:30 pm, Royal Shops, Deck 6.
Headliner Showtime Starring Puck
Season Seven “America’s Got Talent” Semi Finalist! Puck’s award winning act has been featured on Penn & Tellers hit television show Fool US and at such venues as The City Hall Theater in Hamilton Bermuda to The Magic & Mischief Theater in Orlando, Florida. Come and join this incredible show!
7:00 pm & 9:30 pm, Masquerade Theatre, Decks 5 & 6.
Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services , Deck 5.
Sudoku Puzzle Challenge
If you’re into games, you know that Sudoku is hot. Race against the clock to solve today’s puzzle. The more skillful your play, the quicker you can solve it.
10:00 am, Schooner Bar, Deck 6.
Tri-Bond Challenge
This is a trivia race that asks you to find the link between three separate items. What’s the bond between a tree, a car and an elephant? They all have trunks! Fun for the whole family.
1:30 pm, Schooner Bar, Deck 6.
Afternoon Challenge: All About Phobias
Do you know the difference between anuptaphobia and arachnophobia? Don’t worry, we’ll give you some clues. Join the Entertainment Activities Team for some fun and unusual factoids during our Phobia Challenge.
4:00 pm, Schooner Bar, Deck 6.
Name That Tune™: Michael Jackson
What’s your favorite MJ song? Playing the hits from every era, this Name That Tune™ will have every generation busting out the moonwalk.
7:15 pm, Schooner Bar, Deck 6.
“Dancing With The Stripes” Dance Competition
Our very own version of the famous TV show Dancing with the Stars, the only difference, our “stars” have no dance background at all. Officers & Guests will be teamed up as dance partners on this very fun competition.
7:45 pm, Sign Up for guests wishing to participate.
8:00 pm, Competition Begins, Centrum, Deck 4.
Say ‘Hello’ To A Winter Of Sun
Get ready for sun-soaked adventures to captivating southern Caribbean isles — including three all new ports in Trinidad, Tobago and St. Vincent — from our newest homeport, beautiful Bridgetown, Barbados. NextCruise, Deck 4.
Late Night Adult Karaoke (18+)
What will you choose to wow your audience with? A love ballad, or a popular song we all know by heart? Come join in the fun.
10:45 pm, Some Enchanted Evening Lounge, Deck 6.
Windjammer - Theme Night - Mangia, Mangia!
Gather round the table and indulge in Italian classics at the Windjammer for dinner. With porchetta, lasagna al forno, chicken picatta, you’ll feel like you’re sitting in Nonna’s kitchen.
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled. Quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity charge.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
Associated Steamship Agents, S.A. - Jaime Torne
Office Phone: +011 507 433 8522 / +011 507 6614 5060
Email: asa@shipsagent.com
Address: P.O. BOX 0301-03413 Colon, Republic of Panama
U.S. Embassy In Panama City, Panama
Office Phone: (507) 317-5000
Email: Panama-ACS@state.gov
Address: Building 783, Demetrio Basilio Lakas Avenue Clayton, Panama
Office Hours: 9:30 am - 1:30 pm
D rink Of The Day - Watermelon Margarita
Sip a new twist on a classic with today’s drink of the day — the Watermelon Margarita. It’s always summer when you’re enjoying a refreshing blend of watermelon, tequila and lime. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
The Viking Crown Lounge is for adults 18+ after 10:30 pm.
*Entertainers will take periodic breaks.
**Weather permitting.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant after 5:00 pm
• Shore Excursions: visit our Shore Excursions Desk on Deck 5 centrum
• Dining: please contact the venue or visit the Maitre’D outside the main dining room located on Deck 4
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
Internet
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Vision) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Vision"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre -paid package, connect to the shipboard network (Wi-Fi-Guest-Vision), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
Watch the video on the Royal Caribbean app, then proceed to your assigned Muster Station as shown in your Seapass . Please be informed that the Muster 2.0 on the Turnaround Day will be from 12:30 pm - 4:30 pm. Upon completion of the Muster 2.0 process, you can enjoy and relax.
Royal Caribbean App
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi -Guest-Vision ), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi -Guest-Vision.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager Service Desk on Deck 5 from 10:00 AM to 4:00 PM.
How do I setup a Royal Caribbean SeaPass Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank o r financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk on Deck 5 to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Carib bean App. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services on Deck 5 prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App . On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Guest Services team member to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
Dining
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside on Deck 4.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room on Deck 4 to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup? A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Latte-tudes on Deck 6.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk on Deck 5 between 1 1:00 AM - 9:00 PM.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 5, please see Venue Hours.
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 1 0 between 3 :00 PM5:00 PM Drop off from 8 :00 PM – 10:0 0 PM Late night party zone ($7 per hour)
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.
Gratuities
How much are gratuities?
If not already pre -paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Mid-Ship Deck 1 Closest Elevator by Guest Services and is open from 8:00 AM to 11:00 AM and 4:00 PM to 7:00 PM If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 9 Starboard Side) and inside Casino Royale (Deck 5) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart and proceed to the transportation area.
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your “Tips f or an easy departure” flyer. Medication, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 6:45 AM and the latest time is 9 :00 AM. All guests must leave the ship before the guests joining the next cruise can board. A “Tips for an easy departure” flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruise tour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Saturday, February 11, 2023
Saunter through the leafy Plaza de Bolivar, enjoying multicolored streets like Calle Segunda de Badillo. Dance to the beat of merengue, salsa and Colombia’s very own cumbia at places like Bazurto Social Club. Discover Proclamation Square, where people gathered in 1811 in support of the declaration of independence from Spain. Or walk the 16th-century Castillo San Felipe de Barajas.
Free : Three-Minute Makeover
Make the best of three minutes! Please join us as we demonstrate for the last time the fastest makeover on the high seas.
4:00 pm, Vitality Spa Deck 9.
Caribbean Dance Party With DJ Sherron & Your Entertainment Activities Team
Get ready for some real tropical fun – Caribbean-style, of course, with our DJ and the Entertainment Activities Team. It’s a vibrant experience unlike any other featuring the hottest music. Don’t forget to accessorize with your Caribbean-style outfits, a chill attitude and plenty of SPF. We’ll bring the island vibes so you can enjoy paradise!
10:40 pm, Poolside, Deck 9.
Setup Your Departure Details
Provide your departure information through the Royal Caribbean App by day 8 at noon for a quick and easy departure day.
SeaPass Card and Photo Identification
Please note that guests will not be permitted off or on the ship without their SeaPass card and Government Issued Photo Identification.
Please Use Your Stateroom Safe
Remember keep your valuables safe and secure by using the safe provided in your stateroom. Follow the instructions posted in the safe for your convenience.
Safety Onboard
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
Dress Code: Caribbean Theme Night
Yeah Mon, we want to jam it with you tonight! The vibe is Caribbean casual, so be sure to wear tropical prints, pastel colors, linen shirts, Bermuda shorts, and sun dresses. Get ready to party in paradise.
Discover the best of Aruba with tours showcasing signature sights and experiences you won’t want to miss such as Exclusive Sunset Schooner Cruise. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Scratch Your Way Up to $100,000
Play $5, $10, $20 scratch cards for the chance to win up to $100,000. Get your lucky card from the Cashiers Desk. 6:30 pm - late, Casino Royale, Deck 5.
Arrival 9:00 am
Cartagena, Colombia
All Aboard 4:30 pm
Gangway Deck 1 Mid Ship Open Time 9:30 am
Sunrise 6:23 am
Sunset 6:09 pm
Forecast Sunny Temperature 91°F (33°C)
Dress Code Caribbean Theme Night
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Face Masks At A Glance
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
Face Masks At A Glance - Cartagena, Colombia
When going into port in Cartagena, you must observe all local mask and social distancing regulations. Including wearing a mask while in public transport.
Watch Out! Time Change
Please set your clocks and watches one hour forward before retiring tonight. (Ship clocks go forward at 2:00 am, Sunday, February 12, 2023).
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 - no check-out will be required.
Thresholds may be higher onboard than those you are accustomed to on land. Please use caution when crossing them, especially when wearing high heels.
With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.
Our Pipes Are Sensitive!
Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!
Please be advised that for the safety and wellbeing of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
Hit the Pool Bar for refreshing beverages that don’t interrupt tanning time, pool time, or lounging time. Deck 9.
Free Photo Book
Tell your story, your way! Visit Photo Gallery today to get your coupon for a free Custom Photobook when you make your first photo purchase. Deck 6.
Wash & Fold Laundry Special
Don’t do laundry at home. Let us do it for you with our Wash & Fold Laundry Special. Fit as much as you can into the bag provided for you and we’ll take care of the rest.
Today’s Spa Special: SpaTopia
Indulge from head to toe for 75 glorious minutes with all of these treatments: Full-Body Hot Stone or Bamboo Massage, Full-Body Skin Brushing, Foot and Ankle Massage, Hand and Arm Massage. Today only $179.
8:00 am - 9:00 pm , Vitality Spa, Deck 9.
Save
Treat yourself to can’t-miss deals on everyday sparkle or evening glamour.
6:30 pm - 10:30 pm, Facets Jewelry Store, Deck 6.
It’s
Use your SeaPass card at the gaming tables and slot machines to earn free drinks, Freeplay, onboard credit and more. See the Casino Host for more details.
6:30 pm - late, Casino Royale, Deck 5.
Thomas Kinkade Seminar
Why do they call legendary artist Thomas Kinkade “The Painter of Light”? Learn all about one of the world’s most collected artists in this engaging seminar.
8:00 pm - 8:30 pm, Conference Room A, Deck 6.
Headliner Showtime Starring El Gaucho
Winner of the “Best Production Act of the Year” in Las Vegas, El Gaucho is a Showman the likes of which you’ve never seen before! Join us for a must-see show packed with laughter from the very start and featuring fiery music and unusual skills. A unique one-of-a-kind night of entertainment!
7:00 pm & 9:30 pm, Masquerade Theatre, Decks 5 & 6.
Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 5.
Sports Activity: Relax And Stretch
Open your eyes and ahhh… stretch! Join your Entertainment Activities Team for a little body-limbering, feel good stretching to start your day off right.
9:00 am, Poolside, Deck 9.
Open Play Nintendo Wii™
Part of the super popular Nintendo Wii Sports package, come join us for the fun and challenging game. Whether you’re young or old, you’ll have a blast.
12:15 pm - 1:45 pm, Some Enchanted Evening Lounge, Deck 6.
Caribbean Line Dance Class
The fastest way from point “A” to point “B” is a straight line, right? Not if it’s one of the easy and fun line dances your Entertainment Activities Team will teach you for tonight’s party. It’s going to be crazy.
4:15 pm, Centrum, Deck 4.
Name That Tune™: Queen Hits
What’s your favorite Queen song? Playing the hits from one of the most iconic group, this Name That Tune™ will have every generation wanting to breakfree.
7:15 pm, Schooner Bar, Deck 6.
Rock-A-Rookie With PJ Groove (Live Karaoke)
This is your chance to party like a rock star! Perform LIVE with a rock band and live out your fantasies in front of a roaring crowd. Feel free to sign a few autographs after your performance.
9:00 pm, Some Enchanted Evening Lounge, Deck 6.
We Work With Your Travel Agent
Take advantage of up to $600 dollars off or onboard credit + pay only $100 per person deposit on select fares while maintaining your partnership with your travel agent when you book your next cruise vacation onboard. NextCruise, Deck 4.
Test your music knowledge through the decades in this very entertaining and highly addictive new game show that will challenge you to recall popular music and sing your heart out for prizes at the same time.
10:00 pm, Some Enchanted Evening Lounge, Deck 6.
Windjammer - Theme Night - Flavors Across the Caribbean
The cuisine of the Caribbean is as vast as the cultures that make up these postcardperfect islands. Tonight, we’re celebrating this spectrum of flavors with an all-you-caneat dinner feast at the Windjammer, presenting jerk chicken, beef patties, goat curry and more.
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled & quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity charge.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
SPRC, Cartagena Cruise - David Giraldo
Office Phone: +011 57 5660 4861 ext. 4102 / +011 57 318 383 5358
Email: cruiseopsctg@gerleinco.com
Address: Calle 25 N 24 A-16 Local 3 Edificio Twin Bay 130001
U.S. Embassy In Cartagena, Colombia
Office Phone: (+57) (1) 650-0415
Email: ACSBogota@state.gov.
Address: Cra. 3 No. 36 - 37 Calle de La Factoria
Office Hours: 8:00 am -5:00 pm
We’re showcasing one of the most popular cocktails of The Bahamas with today’s drink of the day — the Port Side Punch. Made with rum, Peach Schnapps, pineapple and cranberry juice, you’ll have trouble having just one. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
(The Viking Crown Lounge is for adults 18+ after 10:30 pm.)
*Entertainers will take periodic breaks.
**Weather permitting.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant after 5:00 pm
• Shore Excursions: visit our Shore Excursions Desk on Deck 5 centrum
• Dining: please contact the venue or visit the Maitre’D outside the main dining room located on Deck 4
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
Internet
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Vision) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Vision"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre -paid package, connect to the shipboard network (Wi-Fi-Guest-Vision), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
Watch the video on the Royal Caribbean app, then proceed to your assigned Muster Station as shown in your Seapass . Please be informed that the Muster 2.0 on the Turnaround Day will be from 12:30 pm - 4:30 pm. Upon completion of the Muster 2.0 process, you can enjoy and relax.
Royal Caribbean App
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi -Guest-Vision ), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi -Guest-Vision.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager Service Desk on Deck 5 from 10:00 AM to 4:00 PM.
How do I setup a Royal Caribbean SeaPass Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank o r financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk on Deck 5 to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Carib bean App. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services on Deck 5 prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App . On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Guest Services team member to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
Dining
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside on Deck 4.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room on Deck 4 to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup? A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Latte-tudes on Deck 6.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk on Deck 5 between 1 1:00 AM - 9:00 PM.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 5, please see Venue Hours.
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 1 0 between 3 :00 PM5:00 PM Drop off from 8 :00 PM – 10:0 0 PM Late night party zone ($7 per hour)
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.
Gratuities
How much are gratuities?
If not already pre -paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Mid-Ship Deck 1 Closest Elevator by Guest Services and is open from 8:00 AM to 11:00 AM and 4:00 PM to 7:00 PM If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 9 Starboard Side) and inside Casino Royale (Deck 5) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart and proceed to the transportation area.
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your “Tips f or an easy departure” flyer. Medication, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 6:45 AM and the latest time is 9 :00 AM. All guests must leave the ship before the guests joining the next cruise can board. A “Tips for an easy departure” flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruise tour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Sunday, February 12, 2023
Welcome to Aruba! The capital and port town of Oranjestad, is best known for its colorful Dutch Colonial gingerbread houses painted in bright Caribbean hues. The southern coast is one giant photo op: a bustling port town surrounded by powdery white beaches and crystalclear aquamarine waters. To the north, waves crash onto a rocky coast, scattered with cacti and divi-divi trees.
Zumba® Fitness Dance Class With Your Cruise Director Mey
The Latin-inspired dance workout is one of the most popular group exercise classes in the world. Join your Cruise Director Mey as she shows you all the fun moves. It’s easy, it’s just like a party! 10:30 am, Poolside, Deck 9.
The Big Game Party
Just because you’re out at sea doesn’t mean you have to miss the biggest game of the season. Join us for all the fun. (Satellite Coverage Permitting)
7:30 pm, Poolside, Deck 9 & Masquerade Theatre, Deck 5.
Setup Your Departure Details
Provide your departure information through the Royal Caribbean App by day 8 at noon for a quick and easy departure day.
Seapass Card And Photo Identification
Please note that guests will not be permitted off or on the ship without their SeaPass card and Government Issued Photo Identification.
Body Camera
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
A handful of ports currently require guests to show proof of vaccination and wear face masks when entering certain venues. Remember to bring your proof of vaccination and an extra face mask with you when departing the ship.
Adventures In Bonaire
Shore excursions have limited availability and sell out quickly. Guest favorites include Bonaire Highlights and Sorobon Beach , Bonaire’s Top Sights or Bonaire Highlights North and South. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Rack Up The Rewards
Play more, earn more. Cruise offers begin at 400 earned points and tier up to a Grand Suite for two! Stop by the Casino Host Desk for more details. Casino Royale, Deck 5.
Oranjestad, Aruba
Arrival 5:00 pm
All Aboard 10:30 pm
Gangway Open Time 5:30 pm
Sunrise 7:04 am Sunset 6:32 pm
Forecast Cloudy Temperature 83°F (28°C)
Dress Code Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Face Masks At A Glance - Onboard
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
Face Masks At A Glance - Oranjestad, Aruba
When going into port in Oranjestad you must observe all local mask and social distancing regulations. Including wearing a mask while in public transport.
Beat The Rush
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 - no check-out will be required.
Just A Reminder
All guests ages 17 and under must be accompanied by an adult to depart and return to the ship at all ports of call destinations.
Stay Safe In Port
Don’t let a misstep ruin your day in port. Mind your step on uneven sidewalks and streets. And please note that some curbs can be very steep.
With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
Our exceptional prime meat is joined by Maine lobster, grilled branzino and other succulent dishes paired with addictive sides & irresistible desserts. Reservations suggested and walk-ins welcome. Chop’s Grille, Deck 6.
You Lucky Duck
Pick your favorite rubber ducky buddy and control the claw to pick it up. Go a little to the left, a little to the right — push the button and hope for the best. But don’t worry, every player is a winner here. Visit the Arcade, Deck 10.
50%
Bring home the perfect souvenir from your adventure! Choose from a wide variety of exclusive Royal Caribbean frames, albums, ornaments, and more at Focus Photo Gallery. Deck 6.
$10 Fashion Accessories
Style up with cardi-shawls, beach cover-ups, handbags and more. Just $10 each for everything, plus buy 3 get 1 free. All tax & duty free every day but only onboard.
9:30 am - 2:30 pm, Poolside, Deck 9.
Join your Port & Shopping Expert, Scott, for a quick overview of the Aruba & Curacao highlights, and shopping specials you won’t want to miss. Everyone attending receives a Free Gift!
11:00 am, Masquerade Theatre, Deck 5.
Looking for a masterpiece without the master price? This can’tmiss art auction has select works priced under $500, alongside many onboard favorites.
12:30 am - 2:00 pm, Some Enchanted Evening Lounge, Deck 6.
Do your eyes look tired? Join us to find out how to remove dark circles, puffiness and fine lines. Complimentary eye spa treatment for all who attend
3:00 pm - 3:30 pm Vitality Spa, Deck 9.
The Big Game Party
Just because you’re out at sea doesn’t mean you have to miss the biggest game of the season. Join us for all the fun. (Satellite Coverage Permitting)
7:30 pm, Poolside, Deck 9 & Masquerade Theatre, Deck 5.
Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian.
Latin Dance Class: Beginners Bachata
Move to the sound of a Latin beat as you learn how to dance the Bachata. Join your Entertainment Activities Team as they show you how fun and easy it can be. Soon you’ll be dancing with the best of them!
11:15 am, Centrum, Deck 4.
Progressive Trivia: Round 3
We’re midway through our progressive trivia, and the competition is heating up. Join your Entertainment Activities Team for round 3, where maybe the questions could prove vital to some teams. New teams are always welcome to play catch up.
2:00 pm, Schooner Bar, Deck 6.
Cash Prize Royal Bingo ($)
Who knew that five little letters B-I-N-G-O could be worth so much money? Well they certainly can be. Join your Bingo Host Matias, and the Bingo Bunch for the fun, games and cash prizes!
2:30 pm, Cards on Sale, Some Enchanted Evening Lounge, Deck 6.
3:15 pm, Games Begin, Some Enchanted Evening Lounge, Deck 6.
The fun begins well before kickoff! Join us for a tailgate to remember. We’ll have games, run drills, and get the excitement going in preparation for the biggest game of the year.
6:00 pm, Poolside, Deck 9.
Bring your best dance moves to this very entertaining game show that will challenge you to recall popular music and shake your hips for the win! Hosted by your Entertainment Activities Team.
8:00 pm, Centrum, Deck 4.
Whether you want to venture to new Caribbean islands or experience the culture of the Mediterranean, worldwide itineraries are available through spring 2024 for your next dream destination. NextCruise, Deck 4.
Men or women – who will be the winner? Join your Entertainment Activities Team and find out. Warning: It could get riotously funny.
9:30 pm, Some Enchanted Evening Lounge, Deck 6.
Windjammer - Theme Night - Faves From Across The Pond
Dine on all your favorite pub grub tonight at the Windjammer with fish and chips, bake shepherds pie, bubble & squeak and more. Or go for the full English when you pair it with a pint and raise a toast to the Queen.
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled & quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity charge.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
Sel Maduro & Sons (Aruba) Inc. - Graceo Dunlock
Office Phone: +011 297 528 2340 / +011 297 733 0848
Email: gdunlock@selmaduro.com
Address: Rockefellerstraat 1, P.O. Box 36, Oranjestad, Aruba
U.S. Embassy In Curaçao
Address: P.O. Box 158, J.B. Gorsiraweg 1, Cura ç ao
Office Phone: +599-9-461-3066
Email: ACSCuracao@state.gov
Address: P.O. Box 158, J.B. Gorsiraweg 1, Cura ç ao
Office Hours: 8:00 am - 5:00 pm
&
Channel your inner sailor with today’s drink of the day — the Dark and Stormy. Named after an old sailor who compared the color of the drink to stormy clouds, this drink is forecasted to be downright delicious. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
(*The Viking Crown Lounge is for adults 18 years and older after 10:30 pm.)
*Entertainers will take periodic breaks.
**Weather permitting
***Satellite permitting.
Sunday, February 12, 2023
Welcome to Aruba! The capital and port town of Oranjestad, is best known for its colorful Dutch Colonial gingerbread houses painted in bright Caribbean hues. The southern coast is one giant photo op: a bustling port town surrounded by powdery white beaches and crystalclear aquamarine waters. To the north, waves crash onto a rocky coast, scattered with cacti and divi-divi trees.
Zumba® Fitness Dance Class With Your Cruise Director Mey
The Latin-inspired dance workout is one of the most popular group exercise classes in the world. Join your Cruise Director Mey as she shows you all the fun moves. It’s easy, it’s just like a party! 10:30 am, Poolside, Deck 9.
The Big Game Party
Just because you’re out at sea doesn’t mean you have to miss the biggest game of the season. Join us for all the fun. (Satellite Coverage Permitting)
7:30 pm, Poolside, Deck 9 & Masquerade Theatre, Deck 5.
Setup Your Departure Details
Provide your departure information through the Royal Caribbean App by day 8 at noon for a quick and easy departure day.
Seapass Card And Photo Identification
Please note that guests will not be permitted off or on the ship without their SeaPass card and Government Issued Photo Identification.
Body Camera
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
A handful of ports currently require guests to show proof of vaccination and wear face masks when entering certain venues. Remember to bring your proof of vaccination and an extra face mask with you when departing the ship.
Adventures In Bonaire
Shore excursions have limited availability and sell out quickly. Guest favorites include Bonaire Highlights and Sorobon Beach , Bonaire’s Top Sights or Bonaire Highlights North and South. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Rack Up The Rewards
Play more, earn more. Cruise offers begin at 400 earned points and tier up to a Grand Suite for two! Stop by the Casino Host Desk for more details. Casino Royale, Deck 5.
Oranjestad, Aruba
Arrival 5:00 pm
All Aboard 10:30 pm
Gangway Open Time 5:30 pm
Sunrise 7:04 am Sunset 6:32 pm
Forecast Cloudy Temperature 83°F (28°C)
Dress Code Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Face Masks At A Glance - Onboard
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
Face Masks At A Glance - Oranjestad, Aruba
When going into port in Oranjestad you must observe all local mask and social distancing regulations. Including wearing a mask while in public transport.
Beat The Rush
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 - no check-out will be required.
Just A Reminder
All guests ages 17 and under must be accompanied by an adult to depart and return to the ship at all ports of call destinations.
Stay Safe In Port
Don’t let a misstep ruin your day in port. Mind your step on uneven sidewalks and streets. And please note that some curbs can be very steep.
With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
Our exceptional prime meat is joined by Maine lobster, grilled branzino and other succulent dishes paired with addictive sides & irresistible desserts. Reservations suggested and walk-ins welcome. Chop’s Grille, Deck 6.
You Lucky Duck
Pick your favorite rubber ducky buddy and control the claw to pick it up. Go a little to the left, a little to the right — push the button and hope for the best. But don’t worry, every player is a winner here. Visit the Arcade, Deck 10.
50%
Bring home the perfect souvenir from your adventure! Choose from a wide variety of exclusive Royal Caribbean frames, albums, ornaments, and more at Focus Photo Gallery. Deck 6.
$10 Fashion Accessories
Style up with cardi-shawls, beach cover-ups, handbags and more. Just $10 each for everything, plus buy 3 get 1 free. All tax & duty free every day but only onboard.
9:30 am - 2:30 pm, Poolside, Deck 9.
Join your Port & Shopping Expert, Scott, for a quick overview of the Aruba & Curacao highlights, and shopping specials you won’t want to miss. Everyone attending receives a Free Gift!
11:00 am, Masquerade Theatre, Deck 5.
Looking for a masterpiece without the master price? This can’tmiss art auction has select works priced under $500, alongside many onboard favorites.
12:30 am - 2:00 pm, Some Enchanted Evening Lounge, Deck 6.
Do your eyes look tired? Join us to find out how to remove dark circles, puffiness and fine lines. Complimentary eye spa treatment for all who attend
3:00 pm - 3:30 pm Vitality Spa, Deck 9.
The Big Game Party
Just because you’re out at sea doesn’t mean you have to miss the biggest game of the season. Join us for all the fun. (Satellite Coverage Permitting)
7:30 pm, Poolside, Deck 9 & Masquerade Theatre, Deck 5.
Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian.
Latin Dance Class: Beginners Bachata
Move to the sound of a Latin beat as you learn how to dance the Bachata. Join your Entertainment Activities Team as they show you how fun and easy it can be. Soon you’ll be dancing with the best of them!
11:15 am, Centrum, Deck 4.
Progressive Trivia: Round 3
We’re midway through our progressive trivia, and the competition is heating up. Join your Entertainment Activities Team for round 3, where maybe the questions could prove vital to some teams. New teams are always welcome to play catch up.
2:00 pm, Schooner Bar, Deck 6.
Cash Prize Royal Bingo ($)
Who knew that five little letters B-I-N-G-O could be worth so much money? Well they certainly can be. Join your Bingo Host Matias, and the Bingo Bunch for the fun, games and cash prizes!
2:30 pm, Cards on Sale, Some Enchanted Evening Lounge, Deck 6.
3:15 pm, Games Begin, Some Enchanted Evening Lounge, Deck 6.
The fun begins well before kickoff! Join us for a tailgate to remember. We’ll have games, run drills, and get the excitement going in preparation for the biggest game of the year.
6:00 pm, Poolside, Deck 9.
Bring your best dance moves to this very entertaining game show that will challenge you to recall popular music and shake your hips for the win! Hosted by your Entertainment Activities Team.
8:00 pm, Centrum, Deck 4.
Whether you want to venture to new Caribbean islands or experience the culture of the Mediterranean, worldwide itineraries are available through spring 2024 for your next dream destination. NextCruise, Deck 4.
Men or women – who will be the winner? Join your Entertainment Activities Team and find out. Warning: It could get riotously funny.
9:30 pm, Some Enchanted Evening Lounge, Deck 6.
Windjammer - Theme Night - Faves From Across The Pond
Dine on all your favorite pub grub tonight at the Windjammer with fish and chips, bake shepherds pie, bubble & squeak and more. Or go for the full English when you pair it with a pint and raise a toast to the Queen.
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled & quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity charge.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
Sel Maduro & Sons (Aruba) Inc. - Graceo Dunlock
Office Phone: +011 297 528 2340 / +011 297 733 0848
Email: gdunlock@selmaduro.com
Address: Rockefellerstraat 1, P.O. Box 36, Oranjestad, Aruba
U.S. Embassy In Curaçao
Address: P.O. Box 158, J.B. Gorsiraweg 1, Cura ç ao
Office Phone: +599-9-461-3066
Email: ACSCuracao@state.gov
Address: P.O. Box 158, J.B. Gorsiraweg 1, Cura ç ao
Office Hours: 8:00 am - 5:00 pm
&
Channel your inner sailor with today’s drink of the day — the Dark and Stormy. Named after an old sailor who compared the color of the drink to stormy clouds, this drink is forecasted to be downright delicious. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
(*The Viking Crown Lounge is for adults 18 years and older after 10:30 pm.)
*Entertainers will take periodic breaks.
**Weather permitting
***Satellite permitting.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant after 5:00 pm
• Shore Excursions: visit our Shore Excursions Desk on Deck 5 centrum
• Dining: please contact the venue or visit the Maitre’D outside the main dining room located on Deck 4
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
Internet
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Vision) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Vision"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre -paid package, connect to the shipboard network (Wi-Fi-Guest-Vision), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
Watch the video on the Royal Caribbean app, then proceed to your assigned Muster Station as shown in your Seapass . Please be informed that the Muster 2.0 on the Turnaround Day will be from 12:30 pm - 4:30 pm. Upon completion of the Muster 2.0 process, you can enjoy and relax.
Royal Caribbean App
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi -Guest-Vision ), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi -Guest-Vision.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager Service Desk on Deck 5 from 10:00 AM to 4:00 PM.
How do I setup a Royal Caribbean SeaPass Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank o r financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk on Deck 5 to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Carib bean App. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services on Deck 5 prior to disembarking the ship.
I have Onboard Credits (OBC). How can I use them?
Available onboard credit amounts can be viewed on your account beginning on Day 2 of your sailing via the Royal App . On the last day of your cruise, all onboard credits will be applied to your outstanding account balance before additional payment methods are charged. If your OBC is refundable (not associated to a promotion), any remaining unused balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Guest Services team member to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
Dining
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside on Deck 4.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room on Deck 4 to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup? A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Latte-tudes on Deck 6.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk on Deck 5 between 1 1:00 AM - 9:00 PM.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Entertainment
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 5, please see Venue Hours.
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 1 0 between 3 :00 PM5:00 PM Drop off from 8 :00 PM – 10:0 0 PM Late night party zone ($7 per hour)
What are the hours for the Adventure Ocean program?
Daily hours for the Adventure Ocean program will be posted outside of the club area. Hours can also be found in the Royal Caribbean App.
Gratuities
How much are gratuities?
If not already pre -paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Mid-Ship Deck 1 Closest Elevator by Guest Services and is open from 8:00 AM to 11:00 AM and 4:00 PM to 7:00 PM If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 9 Starboard Side) and inside Casino Royale (Deck 5) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart and proceed to the transportation area.
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your “Tips f or an easy departure” flyer. Medication, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 6:45 AM and the latest time is 9 :00 AM. All guests must leave the ship before the guests joining the next cruise can board. A “Tips for an easy departure” flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruise tour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
It’s always sunny in Bonaire, where the days last nearly twelve hours and the adventure never ends. The coral reefs surrounding its shores are home to more than 400 species of marine life. For some of the best snorkeling, head to the islet of Klein Bonaire. Or hop on a glass-bottomed gondola for undersea views. Explore Washington Slagbaii National Park, which covers a fifth of the island.a rocky coast, scattered with cacti and divi-divi trees.
Exclusive Blueberry Tanzanite: Tax & Duty Free
Indulge your taste and save up to 40% on exclusive blueberry tanzanite from Le Vian. You’ll find gem-quality tanzanite that strikes the perfect balance of blueberry, lilac and orchid tones.
6:30 pm - 10:30 pm, Facets Jewelry Store, Royal Shops, Deck 6.
Rock out to some of the best tunes of the 80’s & 90’s throw on your leg warmers, let down your hair and look out for the surprises! It’s colorful, it’s crazy, it’s the greatest 80’s & 90’s party ever! 10:00 pm, Centrum, Deck 4.
Setup Your Departure Details
Provide your departure information through the Royal Caribbean App by today at noon for a quick and easy departure day.
Port Advisory
Please note each port is under the control of the local authorities and all persons may be searched for illegal substances. Please cooperate with the local authorities.
Body Camera
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
Discover the excitement of Curacao with tours showcasing signature sights and experiences you won’t want to miss such as Discover Curacao, Curacao Highlights & Mambo Beach or Panoramic Curacao Island Tour. Book via the Royal Caribbean App or at the Shore Excursions Desk, Deck 5.
Win A Bag Of Cash
Receive 1 promotion entry for every 100 points earned.
3 Winners roll the dice and battle to choose a bag of Cash. Must be present to win.
11:00 pm, Casino Royale, Deck 5.
Arrival 8:00 am All Aboard 5:30 pm
Gangway Open Time 8:30 am
Sunrise 6:55 am Sunset 6:39 pm
Forecast Cloudy Temperature 83°F (28°C)
Dress Code Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
When going into port in Kralendijk, you must observe all local mask and social distancing regulations. Including wearing a mask while in public transport.
Avoid lining up to settle your SeaPass account. Register your credit card on the Royal Caribbean App or at Guest Services on Deck 5 - no check-out will be required.
Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!
Kindly dispose of all waste in the bins provided. It is prohibited to throw trash overboard into the ocean.
If you are staying in a balcony stateroom during your adventure, please be careful when opening and closing the sliding glass door.
With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.
Sometime this morning, there will be a safety drill for the crew. If you happen to see the crew running around the ship, there’s no need to be alarmed. Just continue enjoying your vacation.
GoPro Holidays Deals
Gift the ultimate action camera! The GoPro has the latest Technology and is the completely waterproof so you can take It anywhere. Enjoy $100 off for a limited time only! Ask The photo staff for a demo in the Focus Photo Gallery. Deck 6.
Post Your Photos Online
Post your photos on Facebook or Twitter. Use facetime or Skype and show your family and friends around the ship. Or simply just iMessage or WhatsApp to chat. Enjoy these and more by simply connecting to Wi-Fi-Guest-Vision starting at $15.99 per day per device. Connect to Wi-Fi-Guest-Vision today on your own device and start sharing today.
Coffee Time Anytime
Caffeine fix, coffee break, or after-dinner cappuccino— drop by Café Latte-tudes for sweets and people watching.
6:30 am - 10:30 pm, Café latte-tudes, Centrum, Deck 6.
Today’s Spa Special : The Perfect Spa Day
Indulge mind, body and soul for 75 glorious minutes with all of these treatments for only $169: Full Body Massage, Invigorating Skin Brushing, Elemis Touch Facial, Foot and Ankle Massage, and Scalp Massage.
8:00 am - 8:00 pm, Vitality Spa, Deck 9.
Grab A Drink And Pull Up A Chair
There’s always a crowd gathered around the piano with a cocktail in hand at The Schooner Bar, Deck 6. Join us this evening!
6:00 pm - late, Schooner Bar, Deck 6.
Scratch Your Way Up To $100,000
Play $5, $10, $20 scratch cards for the chance to win up to $100,000. Get your lucky card from the Cashiers Desk.
6:30 pm - late, Casino Royale, Deck 5.
Designer Handbags
Elevate your style with trendy, chic and all-out-fashionable handbags from your favorite designer brands. Get there early for the best selection!
7:30 pm - 10:30 pm, Royal Shops, Deck 6.
Headliner Showtime Starring Jeff Taveggia
Appearances on” The Late Show with David Letterman”, “America’s Got Talent” with the “Ringling Bros. & Barnum and Bailey Circus” in addition to multiple appearances on over 100 different cruise ships worldwide have cemented Jeff Taveggia’s reputation as a world class entertainer.
7:00 pm & 9:30 pm, Masquerade Theatre, Decks 5 & 6.
Please arrive at least 15 minutes prior to the show.
Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian. “Assistive Listening System” available at Guest Services, Deck 5.
Name That Tune™: Frank Sinatra Hits
Sure, you know that song. You’ve only heard a million times. It was a huge hit. But do you know the name of these other Frank Sinatra’s hits? Here’s your chance to find out.
3:00 pm, Schooner Bar, Deck 6.
Clue Game: Where In The World Am I?
Get your team together for the Where in the World Am I? challenge. We’ll give you three clues, and all you have to do is guess where in the world we are describing. Guess on the first clue for 5 points, the second clue for 3 points and the last clue for 1 point. Come along and flex your geography knowledge.
3:30 pm, Schooner Bar, Deck 6.
The 5 O’Clock Trivia
Attention know-it-alls: You’re in for a treat. Fifteen more General Knowledge questions to test your gray matter.
5:00 pm, Schooner Bar, Deck 6.
Climbing Under The Stars
So, you’ve mastered the Rock Climbing Wall. But have you tried it at night? Might be a whole different kind of challenge. Adults only can join the Sports Staff for some nocturnal rock climbing.
7:30 pm, Rock Climbing Wall, Deck 10.
Finish That Lyric Game Show: Part 2
Sure, you can name the tune. Maybe even the artist. But do you know the lyrics? Back on popular demand, join your Entertainment Activities Team and fellow guests for the second installment of this popular fun game show.
8:00 pm, Centrum, Deck 4.
Adult “Not-So” Friendly Feud Game Show (18+)
Caribbean Adventures - 2023-2024 Deployment
Ditch the winter blues for tropical hues on a warm-weather escape. 2023-2024 Caribbean itineraries are open to book! Take your pick of week-long adventures to the top-rated shores of the western, eastern, and southern Caribbean. NextCruise, Deck 4.
Come and join your Entertainment Activities Team for our exciting “Not-So” Friendly Feud Game Show, our adult version of the famous TV Show. We polled 100 guests a few cruises ago, let’s see if you can name one of the top answers.
10:45 pm, Some Enchanted Evening Lounge, Deck 6.
Windjammer - Theme Night - A Taste Of Tex
What began as neighborly influence later evolved into its own genre of cuisine. Tonight, we’re celebrating Mexico’s influence on Texan culture with a feast of flavors at the Windjammer, presenting enchiladas, chicken quesadilla, tacos, chili con carne and more..
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled & quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity charge.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
Sel Maduro & Sons (Bonaire) Inc. - Ruewen Leitoe
Office Phone: 599-7178652
Email: madurobonaire@madurosons.com
Address: Kaya Grandi 49, Unit # 3, Kralendijk, Bonaire
Caribisch Nederland
U.S. Embassy In Curacao
Office Phone: +599-9-461-3066
Email: ACSCuracao@state.gov
Address: P.O. Box 158, J.B. Gorsiraweg 1, Curacao
Office Hours: 8:00 am - 5:00 pm
Celebrate the islands of The Bahamas with today’s drink of the day — the Goombay Smash. Originally created by Miss Emily at the Blue Beer Bar, this blend of rum and fruit flavors will put you on island time immediately. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant after 5:00 pm
• Shore Excursions: visit our Shore Excursions Desk on Deck 5 centrum
• Dining: please contact the venue or visit the Maitre’D outside the main dining room located on Deck 4
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
Internet
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Vision) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Vision"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre -paid package, connect to the shipboard network (Wi-Fi-Guest-Vision), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
Watch the video on the Royal Caribbean app, then proceed to your assigned Muster Station as shown in your Seapass . Please be informed that the Muster 2.0 on the Turnaround Day will be from 12:30 pm - 4:30 pm. Upon completion of the Muster 2.0 process, you can enjoy and relax.
Royal Caribbean App
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi -Guest-Vision ), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi -Guest-Vision.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager Service Desk on Deck 5 from 10:00 AM to 4:00 PM.
How do I setup a Royal Caribbean SeaPass Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank o r financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk on Deck 5 to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Carib bean App. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services on Deck 5 prior to disembarking the ship.
balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
Dining
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup? A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Latte-tudes on Deck 6.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device , through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 10:3 0 AM - 8:00 PM.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Note: Excursions in Perfect Day at CocoCay are ticketless and will be loaded onto your SeaPass card.
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 5, Please see Venue Hours.
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 1 0 between 3 :00 PM5:00 PM Drop off from 8 :00 PM – 10:0 0 PM. Late night party zone ($7 per hour)
How much are gratuities?
If not already pre -paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Mid-Ship Deck 1 Closest Elevator by Guest Services and is open from 8:00 AM to 11:00 AM and 4:00 PM to 7:00 PM If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 9 Starboard Side) and inside Casino Royale (Deck 5) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart and proceed to the transportation area.
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your “Tips f or an easy departure” flyer. Medication, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 6:45 AM and the latest time is 9 :00 AM. All guests must leave the ship before the guests joining the next cruise can board. A “Tips for an easy departure” flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruise tour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Curaçao is a treasure trove of culture, rich history, and natural scenery — from desert landscapes to 38 spectacular beaches. Sint Anna Bay separates Willemstad into two sides. Punda, the original settlement, is filled with shops and restaurants. Otrobanda is a maze of narrow streets and even narrower alleyways. And at only 40 miles long, a variety of island adventures are within easy reach.
The Crazy Quest (18+)
It’s crazy, it’s hilarious, it’s the wildest Adult Game on the high seas – it’s The Crazy Quest. Join in the fun tonight.
10:15 pm, Some Enchanted Evening Lounge, Deck 6.
Traffic Light Party with Resident DJ Sherron (18+)
Valentine’s Day fun isn’t just for couples, it’s for everyone! Wear Green if you are single, Red if you are taken, and Yellow if it’s complicated. Join us for the festivities.
11:30 pm, Viking Crown, Deck 11.
Don’t Spend Your Final Hours In Line!
Before you head out for the day, register your credit card at Guest Services, Deck 5. No check-out will be required. Check your account on the Royal App.
Body Camera
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
Safety Onboard
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
Are you trying to lose weight, reduce cellulite, tone up, gain more energy, or get rid of bloating? Detoxification may be the solution you are looking for.
2:00 pm - 2:45 pm, Vitality Spa, Deck 9.
It’s Snowing Dough
For every 100 points earned, receive one entry into the Snowball Raffle for a chance to win $100. Must be present to win.
10:00 pm, Casino Royale, Deck 5.
Arrival 7:00 am
All Aboard 3:30 pm
Gangway Deck 1 Mid Ship Open Time 7:30 am
Sunrise 6:57 am Sunset 6:42 pm
Forecast Partly Cloudy Temperature 83°F (28°C)
Dress Code Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Face Masks At A Glance - Onboard
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
Face Masks At A Glance - Willemstad, Curacao
When going into port in Willemstad, you must observe all local mask and social distancing regulations. Including wearing a mask while in public transport.
Take A Towel And Dive Into Adventure
With your SeaPass card, you can check out as many towels needed after each new adventure. Make sure to bring your towel back when you’re done! A $25 replacement fee will be charged to your SeaPass card for each unreturned towel.
Mind Your Step
Thresholds may be higher onboard than those you are accustomed to you on land. Please use caution when crossing them, especially when wearing high heels.
Hold That Thought
Reserving deck chairs is not allowed. Any unattended items will be collected and held at the towel stand.
Look Both Ways!
Be careful when crossing the street in this port. Cars drive on the left side of the road.
Download the Royal Caribbean app on your phone and conveniently access your Daily Planner to plan your days onboard and make dining and shore excursion reservations.
Spend the rest of your cruise streaming – and saving. Today only, purchase the SURF + STREAM Package on 1 device for $59.97 and get the most out of VOOM, the fastest internet at sea. Connect to Wi-Fi-Guest-Vision and go to login.com on your own device to get started.
Pick your favorite rubber ducky buddy and control the claw to pick it up. Go a little to the left, a little to the right — push the button and hope for the best. But don’t worry, every player is a winner here. Visit the Arcade, Deck 10.
Your Memories In Crystal
Create an ultimate vacation souvenir by converting your photo into a 3D Crystal! Pick a photo from your phone and order one today! Plus, you can get a LED display base and a crystal keychain for free on most products! Focus Photo Gallery, Deck 6.
Sweet Escape
Cool off and treat your sweet tooth to a scoop of your favorite flavor of Ben and Jerry’s® ice cream. Have it served inside sugar cone, or blended up for a delicious milkshake or simply in a cup. What’s your favorite flavor?
6:30 am - 10:30 pm, Cafe Latte-tudes, Deck 6.
Jewelry Savings & Deals At Inch Of Gold Sale
Create your own unique jewelry, starting at just $1 per inch! Get a free 7” bracelet with the purchase of a 21” necklace! Choose your chain and accessorize to match your style.
11:00 am - 10:00 pm, Royal Shops, Deck 6.
Health Seminar: Ionithermie Inch Loss
Feel renewed. Learn the best ways to lose inches, reduce unwanted cellulite and detoxify the body. Our Ionithermie detox treatment can remove up to 8 inches from your hips, thighs and abdomen.
3:30 pm - 4:00pm, Vitality Spa, Deck 9.
The Colorful World Of Peter Max Seminar
Join us for a vivid celebration of American Pop Art icon Peter Max in this informative seminar. All who attend will receive a complimentary work of art.
4:30 pm - 5:00 pm, Conference Room A, Deck 6.
Headliner Showtime Starring The Nashville Tenors
Get ready to experience the hottest new act from the music capital of the world - The Nashville Tenors™. They’ve shared the stage with the likes of Prince, Dick Clark, Dolly Parton, Natasha Bedingfield and more! With a fiery mix of soul, funk, country and a few surprises along the way, The Nashville Tenors will make you sing, dance and clap along.
7:00 pm & 9:15 pm, Masquerade Theatre, Decks 5 & 6.
Please arrive at least 15 minutes prior to the show.
Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian, “Assistive Listening System” available at Guest Services , Deck 5.
Morning Trivia
It’s a trivia and it’s at 10:30 am. What could be simpler? Let’s hope the questions are. Join your Cruise Director’s Staff this morning for another 15 questions that will test your knowledge.
10:30 am, Schooner Bar, Deck 6.
Ditloids Challenge
A ditloid is a type of word puzzle, in which a phrase, quotation, date, or fact must be deduced from the numbers and abbreviated letters in the clue. But how many will you be able to solve?
1:30 pm, Schooner Bar, Deck 6.
Valentine’s Day Activity: Red, White & Pink Scavenger Hunt
Do you love the thrill of the hunt? Well, you won’t be hunting for big game, but it will be big fun. Join your Entertainment Activities Team for all the hilarity and “heartly” competition.
4:15 pm, Centrum, Deck 4.
Name That Tune™: Classic Love Themed Songs
Sure, you know that song. You’ve only heard it a million times. It brought back loving memories. But do you know the name of these other classic love themed songs? Here’s your chance to find out.
7:15 pm, Schooner Bar, Deck 6.
Karaoke Superstar: The Finals
Who will walk away with the title of “Karaoke Superstar”? Tonight’s the night, the best of the best. It’s a performance you can’t miss. Come and root on your favorite “Karaoke Superstar”.
8:00 pm, Centrum, Deck 4.
Valentine’s Day Game Show: The Perfect Couple Game Show (18+)
Crazy About Cabo
Cabo San Lucas is one of the best-loved vacation destinations on the west coast, and it totally lives up to the hype. Sail there on a 7-night cruise from Los Angeles. NextCruise, Deck 4.
It’s Valentine’s Day and now it is time to put the couples to the test who really is the Perfect Couple this cruise! This adult gameshow will involve hilarious challenges to reveal how well you can work together as a team! Adults only.
9:15 pm, Some Enchanted Evening Lounge, Deck 6.
Windjammer - Theme Night - Flavors Across The Caribbean
The cuisine of the Caribbean is as vast as the cultures that make up these postcardperfect islands. Tonight, we’re celebrating this spectrum of flavors with an all-you-caneat dinner feast at the Windjammer, presenting jerk chicken, beef patties, and more.
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled & quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity charge.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
Sel Maduro & Sons, ( Curaçao) Inc. - Willem V.Delden
Office Phone: +011 5999 733 1510 / +011 5999 562 2282
Email: wdelden@madurosons.com
Address: Dokweg 19 (in the vicinity of the port) Maduro Plaza, Willemtad, Curaçao, Netherlands Antilles. Mailing addresse: P.O.Box 3304
U.S. Embassy In Curaçao
Office Phone: +599-9-461-3066
Email: ACSCuracao@state.gov
Address: P.O. Box 158, J.B. Gorsiraweg 1, Curaçao
Office Hours: 8:00 am - 5:00 pm
Today’s drink of the day — the Mai Tai — is one of the most iconic tiki cocktails. At its core, this drink showcases the endless possibilities of great rum. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
(The Viking Crown Lounge is for adults 18+ after 10:30 pm).
*Entertainers will take periodic breaks. **Weather permitting.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant after 5:00 pm
• Shore Excursions: visit our Shore Excursions Desk on Deck 5 centrum
• Dining: please contact the venue or visit the Maitre’D outside the main dining room located on Deck 4
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
Internet
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Vision) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Vision"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre -paid package, connect to the shipboard network (Wi-Fi-Guest-Vision), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
Watch the video on the Royal Caribbean app, then proceed to your assigned Muster Station as shown in your Seapass . Please be informed that the Muster 2.0 on the Turnaround Day will be from 12:30 pm - 4:30 pm. Upon completion of the Muster 2.0 process, you can enjoy and relax.
Royal Caribbean App
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi -Guest-Vision ), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi -Guest-Vision.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager Service Desk on Deck 5 from 10:00 AM to 4:00 PM.
How do I setup a Royal Caribbean SeaPass Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank o r financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk on Deck 5 to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Carib bean App. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services on Deck 5 prior to disembarking the ship.
balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
Dining
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup? A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Latte-tudes on Deck 6.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device , through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 10:3 0 AM - 8:00 PM.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Note: Excursions in Perfect Day at CocoCay are ticketless and will be loaded onto your SeaPass card.
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 5, Please see Venue Hours.
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 1 0 between 3 :00 PM5:00 PM Drop off from 8 :00 PM – 10:0 0 PM. Late night party zone ($7 per hour)
How much are gratuities?
If not already pre -paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Mid-Ship Deck 1 Closest Elevator by Guest Services and is open from 8:00 AM to 11:00 AM and 4:00 PM to 7:00 PM If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 9 Starboard Side) and inside Casino Royale (Deck 5) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart and proceed to the transportation area.
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your “Tips f or an easy departure” flyer. Medication, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 6:45 AM and the latest time is 9 :00 AM. All guests must leave the ship before the guests joining the next cruise can board. A “Tips for an easy departure” flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruise tour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Wednesday, February 15, 2023
That’s right. The most exciting place to be at this very moment is right here. Vision of the Seas is truly a ship like no other, with an amazing family of crew members on-board. Feel free to roam from deck to deck and explore. Do everything you have wanted to do all cruise. Meet a new crew member, make a new friend. Or do nothing at all. Either way, we want to make sure you enjoy your sea day to the fullest.
Grand Finale Art Auction
We’ve saved the best for last. Our fast, fun, final art auction will definitely become your new favorite cruise tradition. New art, champagne, free gifts - you can’t miss it.
12:30 pm - 2:00 pm, Some Enchanted Evening Lounge, Deck 6.
70’s Disco Inferno Dance Party!
Get our your leisure suits and platform shoes; the 70’s are back! Get ready for this action packed party complete with exciting music, electric dancing and our crew in groovy costumes.
10:00 pm, Centrum, Deck 4.
Wheelchair Assistance For Departure In Fort Lauderdale
If you require wheelchair assistance in the morning of departure in Fort Lauderdale, please sign-up at Guest Services on Deck 5, Centrum from 8:00 am until 9:30 am.
Please note that the waiting time is approximately 45 minutes.
Dress Code: Dress to Impress
Nighttime’s the right time to wear your best look. That means a step up from your typical dinner wear, and includes collared shirts, dresses, skirts, blouses and pantsuits. Jackets, tuxedos/formal wear sports coats and blazers are also appropriate.
Body Camera
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
Safety Onboard
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
Free Ladies Pamper Party
Complimentary ladies’ pamper party today. All who attend will enjoy free collagen skin treatment, eye zone puffiness and dark circle treatment, neck and bust treatment and a 5-minute makeover. Sign Up Required - Limited availability Plus exclusive discounts! Dial 6850 to reserve your seat!
12:00 pm - 1:00 pm, Vitality Spa, Deck 9.
One Dollar Is All It Takes To Win $500
One lucky winner will be announced tonight at 10:30 pm. Must be present to win.
10:30 pm, Casino Royale, Deck 5.
At Sea
Sunrise 7:10 am Sunset 6:59 pm
Forecast Mostly Sunny Temperature 78°F (26°C)
Dress Code Dress to Impress
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Face Masks At A Glance - Onboard
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
Watch Out! Time Change
Please set your clocks and watches one hour back before retiring tonight. (Ship clocks go backward at 2:00 am, Thursday, February 16, 2023).
Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www. chargerback.com to report lost items after you leave the ship. All items will be held for 30 days.
Avoid lining up to settle your SeaPass account. Register your credit card at Guest Services, Deck 5 and no checkout will be required.
Our Pipes Are Sensitive!
Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper. Thank you!
Reserving deck chairs is not allowed. Any unattended items will be collected and held at the towel stand.
Even on the calmest of seas, the ship may shift unexpectedly. Use the handrails located throughout the ship whenever we are sailing.
Our exceptional prime meat is joined by Maine lobster, grilled branzino and other succulent dishes paired with addictive sides & irresistible desserts. Reservations suggested and walk-ins welcome. Chop’s Grille, Deck 6.
Tonight is the night! Everyone is dressing up and getting their glam on, and you should too. Have our photo team capture photos of you rocking your formal attire. Look for our photographers all around the ship tonight.
Wine lovers — get ready to please your palate. We invite you to join our new Women of Wine tasting. Uncork this special experience with a curated flight of seven premium wines. Swirl, sip and savor — you might just find your new favorite varietal. Reserve your spot at any bar and save 25% if you have an Ultimate Beverage package.
Keep your loved ones up to date! SURF the web, share photos and send emails starting at $15.99 per day per device. Connect to Wi-FiGuest-Vision today on your own device to get started.
Sit’n’Go Poker Tournament
Go all in at our Poker Tournament Seats are limited! See the Cash Desk for details. Casino Royale, Deck 5.
Spa Special: The Relaxation Package - $139
Pamper yourself with all of these treatment for 50 minutes: Swedish or Deep Tissue Back Massage, Soothing Scalp Massage, Foot & Ankle Massage, Neck & Shoulder Massage, and Collagen Eye Treatment. Today only $139.
8:00 am - 9:00 pm , Vitality Spa, Deck 9.
Ladies Night With Le Vian
Ladies, take your turn in the spotlight! Look and feel like a celebrity as you walk the red carpet and try on exquisite Le Vian jewelry styles often worn by Hollywood stars — all tax & duty free. 7:00 pm - 10:00 pm, Facets Jewelry Store, Royal Shops, Deck 6.
Production Showtime Starring The Royal Caribbean Singers & Dancers: Boogie Wonderland
Boogie Wonderland delivers the best of disco music with a ton of heart and soul! From artists such as Abba to Earth Wind and Fire, Boogie Wonderland will leave you wanting to spend the rest of the night dancing.
7:00 pm, Showtime for all guests Dining on Second Seating.
9:00 pm, Showtime for all guests Dining on Main Seating.
Please arrive at least 15 minutes prior to the show. Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian.
“Assistive Listening System” available at Guest Services, Deck 5.
Towel Folding Demonstration With Your Housekeeping Team
It’s a swan. Or is it a monkey? Whatever it is, how did they make that with a towel? Are all stateroom attendants naturally gifted artists or is there a trick to this? Join us to find out for yourself.
10:15 am, Centrum, Deck 4.
Zumba® Fitness Dance Class with your Cruise Director Mey Zumba — the exhilarating, effective, easy to follow, Latin inspired, calorie burning fitness dance party — is onboard Vision of the Seas! Join your Cruise Director Mey and don’t miss a chance to shake it up.
10:30 am, Poolside, Deck 9.
Bar Knowledge Challenge With Your Beverage Manager Georgi (18+)
Attention know-it-alls: You’re in for a treat. Come and join your Beverage Manager Georgi to test out your bar knowledge this afternoon and learn some fun facts about them too.
4:15 pm, Schooner Bar, Deck 6.
With the 70’s Disco Inferno live onboard tonight we play you hits from the disco era of the 1970’s Here’s your chance to find out how well you know the songs.
7:15 pm, Schooner Bar, Deck 6.
All ages welcome, however children under 12 years of age must be accompanied by an adult. Great for the whole family.
7:45 pm, Some Enchanted Evening Lounge, Deck 6.
Last 2 Days To Book You Next Cruise Book now and get up to $600 off or onboard credit plus pay only $100 per person deposit on select fares. Our NextCruise team will be happy to help you with your reservation. NextCruise, Deck.
Come and join your Entertainment Activities Team for our exciting Friendly Feud Game Show, our version of the famous TV Show “Family Feud”. There the players will complete the quests through Friendly Challenges with your friends or your brand new fellow guest friends.
8:00 pm, Centrum, Deck 4.
Windjammer - Theme Night - Meal In The Med
Join us for dinner at the Windjammer for a culinary journey to the Greek Isles. Enjoy your Lamb Moussaka, Beef & Chicken Souvlaki and of course plenty of pita to enjoy with hummus and all the Greek salad you could want.
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled & quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity charge.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
Drink Of The Day - Bahama Mama
Get on island time today’s drink of the day — the Bahama Mama. This delicious cocktail combines two types of rum and three types of juice plus fun garnishes to make a totally irresistible drink. Try it today and raise a glass to adventure. Order at any bar onboard.
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
(Viking Crown is for adults 18 years and older after 10:30 pm).
*Entertainers will take periodic breaks.
**Weather permitting.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant after 5:00 pm
• Shore Excursions: visit our Shore Excursions Desk on Deck 5 centrum
• Dining: please contact the venue or visit the Maitre’D outside the main dining room located on Deck 4
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
Internet
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Vision) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Vision"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre -paid package, connect to the shipboard network (Wi-Fi-Guest-Vision), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
Watch the video on the Royal Caribbean app, then proceed to your assigned Muster Station as shown in your Seapass . Please be informed that the Muster 2.0 on the Turnaround Day will be from 12:30 pm - 4:30 pm. Upon completion of the Muster 2.0 process, you can enjoy and relax.
Royal Caribbean App
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi -Guest-Vision ), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi -Guest-Vision.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager Service Desk on Deck 5 from 10:00 AM to 4:00 PM.
How do I setup a Royal Caribbean SeaPass Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank o r financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk on Deck 5 to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Carib bean App. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services on Deck 5 prior to disembarking the ship.
balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
Dining
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup? A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Latte-tudes on Deck 6.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device , through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 10:3 0 AM - 8:00 PM.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Note: Excursions in Perfect Day at CocoCay are ticketless and will be loaded onto your SeaPass card.
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 5, Please see Venue Hours.
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 1 0 between 3 :00 PM5:00 PM Drop off from 8 :00 PM – 10:0 0 PM. Late night party zone ($7 per hour)
How much are gratuities?
If not already pre -paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Mid-Ship Deck 1 Closest Elevator by Guest Services and is open from 8:00 AM to 11:00 AM and 4:00 PM to 7:00 PM If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 9 Starboard Side) and inside Casino Royale (Deck 5) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart and proceed to the transportation area.
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your “Tips f or an easy departure” flyer. Medication, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 6:45 AM and the latest time is 9 :00 AM. All guests must leave the ship before the guests joining the next cruise can board. A “Tips for an easy departure” flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruise tour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.
Thursday, February 16, 2023 At Sea
That’s right. The most exciting place to be at this very moment is right here. Vision of the Seas is truly a ship like no other, with an amazing family of crew members on-board. Feel free to roam from deck to deck and explore. Do everything you have wanted to do all cruise. Meet a new crew member, make a new friend. Or do nothing at all. Either way, we want to make sure you enjoy your sea day to the fullest.
Last Chance To Buy Photos
If you haven’t had a chance to see all of your awesome cruise photos, now is the time to see. Today is the last opportunity to view and purchase your cruise photos.
10:00 am - 10:00 pm, Focus Photo Galley, Deck 6.
The Farewell International Crew Parade of Flags
The Vision of the Seas is proud to have her crew joining us from all over the world. Join your Cruise Director Mey as she will show you a little bit of their culture on this beautiful farewell moment with our Officers, Staff & Crew!
8:00 pm, Centrum Decks, 4, 5 and 6.
Fort Lauderdale Departure
On departure morning in Fort Lauderdale, please wait comfortably in your stateroom until 8:00 am or designated departure lounge until your assigned departure time. Please verify the schedule on channel 2 and remember to keep your distance and not congregate in public areas. Departure information is available on channel 7 with your Cruise Director Mey who will provide essential information on the departure process for tomorrow.
Wheelchair Assistance For Departure In Fort Lauderdale
If you require wheelchair assistance in the morning of departure in Fort Lauderdale, please sign-up at Guest Services on Deck 5, Centrum from 8:00 am until 9:30 am.
Please note that the waiting time is approximately 45 minutes.
Today’s Spa Special: Relaxation Package
Pamper yourself with all of these treatment for 50 minutes: Swedish or Deep Tissue Back Massage, Soothing Scalp Massage, Foot & Ankle Massage, Neck & Shoulder Massage, and Collagen Eye Treatment. Today only $139. Dial 6850 for reservations today
8:00 am - 9:00 pm, Vitality Spa, Deck 9.
Casino Redemption
Before the end of the cruise, redeem all of your casino chips, tokens or slot machine tickets. These items are not redeemable by mail, so be sure to visit the Cashiers Desk before you head home.
8:00 am - late, Casino Royale, Deck 5.
Sunrise 6:31 am Sunset 6:11 pm
Forecast Mostly Sunny Temperature 79°F (26°C)
Dress Code Casual
We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.
Masks are optional for vaccinated guests and recommended for unvaccinated children while onboard. In our terminals, masks are optional unless required by local regulation. Some destinations we visit may require masks. Guests under 2 years old don’t need to wear a mask.
As our cruise vacation comes to an end, we wish to express – on behalf of the Captain, Hotel Director, Officers, Staff and Crew – our best wishes for a safe return home. We trust you have lovely memories of our time together and hope to see you onboard one of our ships soon.
We deeply value your feedback! Please check your email for our post-cruise satisfaction survey and take a few minutes to tell us about your vacation with us. As a thank you, you’ll be entered for a chance to win a 7-night Caribbean cruise.
Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www.chargerback.com to report lost items after you leave the ship. All items will be held for 30 days.
Please be advised that for the safety and well-being of all persons onboard, some members of our Security Team will be wearing Body Cameras as part of their uniform.
For the safety of all guests and crew, there is no running, playing or climbing on stairs and railings anywhere on the ship. Thank you for your cooperation.
Reserving deck chairs is not allowed. Any unattended items will be collected and held at the towel stand.
Please take a few minutes to check your safe for any valuables you may have secured during your voyage.
Enjoy an exotic Asian-inspired dining experience. Sashimi, sushi and more are all made-to-order with intense flavors, and the best ingredients at Izumi. Reservations suggested and walk-ins welcome. Izumi, Deck 11.
1 Hr Internet Special
Print your boarding pass, confirm your hotel or connect with family and friends with our 60-minute continuous package starting at $14.99.
Visit the Internet Café on Deck 6.
Before you head home, be sure to buy your official Royal Caribbean souvenir glass from our world-class beverage team onboard. Don’t miss out! Get yours at any bar onboard.
Play $5, $10, $20 scratch cards for the chance to win up to $100,000. Get your lucky card from the Cashiers Desk.
8:00 am - late, Casino Royale, Deck 5.
Relive your cruise and share the memories with exclusive Royal Caribbean tees. For just $30 you get one to wear and one to share with a friend. Available only onboard.
10:00 am - 2:00 pm, Poolside, Deck 9.
Free Ladies Pamper Party
Complimentary ladies’ pamper party today. All who attend will enjoy free collagen skin treatment, eye zone puffiness and dark circle treatment, neck and bust treatment and a 5-minute makeover. Sign Up Required - Limited availability Plus exclusive discounts! Dial 6850 to reserve your seat!
12:00 pm - 1:00 pm, Vitality Spa, Deck 9.
Do you know how much is the most expensive painting in the whole world sold for in the Auction? Come and join the Art team for a short seminar about most expensive paintings ever sold in the Art Auctions around the world!
12:30 pm - 1:00 pm, Some Enchanted Evening Lounge, Deck 6.
Farewell Showtime Starring Royal Comedian Scott Wyler
Scott Wyler has appeared on television, in comedy clubs and on many cruise ships. He was the winner of the National Association of Comedy Clubs stand-up comedy competition in Atlantic City.
7:00 pm & 9:15 pm, Masquerade Theater, Decks 5 & 6.
Please arrive at least 15 minutes prior to all shows.
Please refrain from using your cellphone during all performances. Children must be accompanied by a parent or guardian.
“Assistive Listening System” available at Guest Services, Deck 5.
Zumba® Fitness Dance Class With Your Activities Manager Nellie
The Latin-inspired dance workout is one of the most popular group exercise classes in the world. Join your Activities Manager Nellie as he shows you all the fun moves. It’s easy, it’s just like a party!
10:30 am, Poolside, Deck 9.
Pool Game Challenges
It’s all fun and games until…no, it’s always fun and games poolside with our Entertainment Activities Team.
1:15 pm, Poolside, Deck 9.
Final Cash Prize Royal Bingo ($)
Join us today for all the action of Royal Bingo where you could win the final cash prizes at any of our three games!
3:00 pm, Cards on Sale, Some Enchanted Evening Lounge, Deck 6.
3:45 pm, Games Begin, Some Enchanted Evening Lounge, Deck 6.
Name That Tune™: Through The Decades
You remember the artist. You love the lyrics, But can you name that tune? Join your Entertainment Activities Team as they put your memory to the test in the ultimate musical trivia challenge.
7:15 pm, Schooner Bar, Deck 6.
Hush!
Come along to the newest way to go clubbing - the HUSH! Silent Dance Party. Everyone is provided headphones with a choice of two kinds of music. Put them on and dance and sing along. Take them off and watch the crowd dance and sing to their own beat.
8:45 pm, Centrum, Deck 4.
Battle Of The Sexes Game Show: Part 2 (18+)
Final Day For Your Onboard Offers
Now is the time to book your next cruise vacation. Receive our best offer: up to $600 off or onboard credit when you book your cruise onboard. Plus only $100 per person deposit on select fares. NextCruise, Deck 4.
Men or women – it’s time to finally settle the score once and for all. Who will be the Champion? Join your Entertainment Activities Team and find out. Warning: It could get riotously funny.
10:15 pm, Some Enchanted Evening Lounge, Deck 6.
Windjammer - Theme Night - All American Classics
From buttermilk fried chicken to Maryland-style crab cakes and Manhattan clam chowder, we’re honoring the dishes that fill the melting pot of the United States with flavor. Soak up every flavor — tonight only at the Windjammer.
• If your beverage package includes soda, head to any bar onboard to get your soda cup filled & quench your thirst all cruise long.
• My Time Dining reservations required.
• Reservations are recommended for all specialty dining venues. Please visit the Royal Caribbean App, stop by dining venues or dial restaurant number for reservations. Dress code may apply.
• Room service orders have a fee of $7.95 + 18% gratuity charge.
Please bring your SeaPass card to all activities. Certain age, height, weights and clothing requirements may apply. Please check activity signage for more information.
For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.
D rink Of The Day - Limoncello Lemonade
Cue the nostalgia with today’s drink of the day — the Limoncello Lemonade. This is a tart new take on the childhood classic. Try it today and raise a glass to adventure. Order at any bar onboard.
DAY 11
If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately at extension 51 to make an appointment.
• Fever or chills
• Cough
• Shortness of breath
• Fatigue; Muscle or body aches
• Loss of taste or smell • Sore throat • Congestion or runny nose • Nausea or vomiting • Diarrhea
*Entertainers will take periodic breaks. **Weather permitting.
Here’s how to make your departure experience as seamless as possible. You can also check out channel 7 or 20 on your stateroom televisionfor a video overview of this process.
W e ’ v e i m p l e m e n t e d a m o r e g r a d u a l f l o w f o r o u r d e p a r t u r e p r o c e s s
• Staterooms must be fully vacated no later than 8:00 am. After you’ve enjoyed breakfast, please head to your designated departure lounge until your departure number is announced or displayed on the ship’s digital screens.
• All guests have been assigned a specific departure group and time. We’ve done our best to schedule your departure at a convenient time for you. You will be notified of your departure time on channel 2 and 14 on your stateroom television until 8:00 am, and wayfinding maps and digital screens throughout the ship. This is where our schedule will be continually updated. We ask you to verify the schedule on the television prior to leaving your stateroom. You can also review your departure information via the Royal Caribbean App for a quick and easy experience.
• To avoid the large crowds and the long wait times, take advantage of our Self-Assist program (see details below) our airport transfer services. Royal Caribbean transfers will be available at the terminal to get you to the airport right on time. Book yours today with Guest Services by 11:00 am the day before departure.
Avoid the wait by keeping all your luggage with you as you depart the ship. Assigned departure times begin at approximately 7:30 am and end at 8:30 am.
Note: This option is not available for guests requiring wheelchair assistance, on Royal Caribbean airport transfers or on shore excursions. Departure morning
• Your invoice will be emailed to you at the end of your cruise vacation.
• Don’t forget valuables stored in your stateroom safe and leave the safe door open.
• You are free to depart as soon as the Self Assist Departure announcement has been made. Getting off the ship
• Tune to channel 2 or 12 on your stateroom television for the assigned departure times
• Once the Self Assist announcement is made or when you receive a notification via the Royal Caribbean App, proceed from your stateroom or departure lounge to the gangway on Deck 5 with all your luggage.
• Taxis are usually readily available outside the terminal.
Take advantage of our luggage assistance provided on the night before departure. Assigned departure times begin at 8:00 am and end at 9:30 am approximately.
Night before
o If you are not choosing Self-Assist Departure, leave your bags with luggage tags attached outside your door by 10:00 pm. Remember to place the luggage tag on one of your carry-on bags so your departure group is clearly identified.
o Keep travel documents, valuables, and essential medications with you.
o Note: Guests requiring wheelchair assistance, on Royal Caribbean airport transfers and shore excursions are required to check their bags the night before.
Departure morning
o Your invoice will be emailed to you by the end of your cruise vacation.
o Don’t forget valuables stored in your stateroom safe and leave the safe door open.
o Head to your designated departure lounge and proceed to the gangway once your departure time is called. Getting off the ship
o Once your departure number is called on channel 2 or 12 on your stateroom television or when you receive a notification via the Royal Caribbean App, proceed from your stateroom or departure lounge to the gangway on Deck 5 using the elevators nearest to you.
o If you are on a Royal Caribbean shore excursion, please refer to your tour ticket for meeting point and time details You may collect your bags at the terminal.
o If you are taking independent transportation, claim your baggage at the area identified by the number on your luggage tag at the terminal and then proceed to your transportation. Taxis will be readily available.
o If you require wheelchair assistance, please inform Guest Services by dialing 0 to schedule a time and receive more instruction.
The credit card you provided at check-in will be automatically charged. You can also add additional gratuities to your SeaPass at Guest Services or leave cash.
There will be a hold when you link your credit card to your onboard account. The hold is used to secure funds for anticipated onboard purchases and will be released at the end of the sailing once your final charges are settled.
Hungry?
Here’s where you can grab something to eat the morning of your departure.
Windjammer on Deck 9 - 6:00 am to 8:30 am
Café Latte-Tudes on Deck 6 - 6:00 am to 8:00 am
Main Dining Room on Deck 4 - 7:00 am to 8:15 am
The Key (Dining Room Deck 4) - 6:30 am to 8:00 am
These are the estimated departure times for your luggage tag numbers. Please refer to channel 2 or 12
Below is the departure schedule from your stateroom or designated departure lounge.
*These are approximate departure times depending on clearance of the ship by Customs. Thanks for joining us and see you on the next adventure!
Royal Caribbean Transfer Times
o Early transfers at 8:30 am (flights before 1:30 pm)
o Late transfers at 9:00 am (flights from 1:30 pm & later)
Customs Allowance
o U.S. guests: Purchases up to $800 USD per person; 200 cigarettes, 100 non-Cuban cigars, 1 liter of alcohol; must be 21 or older.
• Face masks should be worn as you leave the ship and at the cruise terminal during the departure process.
• Consecutive Cruisers, please refer to the letter in your stateroom for your meeting place and time.
Where can I find my stateroom number?
Your stateroom number is listed in the Royal App (tap on the person icon) and on your Set Sail pass available at the bottom of the home screen. The last 3 digits of your stateroom number are also on your SeaPass Card. Onboard, use the Way Finders TVs located in each elevator lobby to map your stateroom’s exact location.
Who do I contact if I need anything?
• Stateroom Requests: please reach out to your stateroom attendant after 5:00 pm
• Shore Excursions: visit our Shore Excursions Desk on Deck 5 centrum
• Dining: please contact the venue or visit the Maitre’D outside the main dining room located on Deck 4
• Internet connectivity: visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone
• All other Inquiries: visit our Guest Services Desk on Deck 5
Internet
How can I purchase internet?
Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network (Wi-Fi-Guest-Vision) and open your web browser to view available packages for your sailing. Trouble connecting? Try these steps:
1. Ensure your device is in AIRPLANE MODE
2. Turn your Wi-Fi ON and connect to “WiFi-Guest-Vision"
3. On the pop up, click “Access Internet," or type login.com in your web browser
For additional assistance, visit our VOOM Internet Service Desk on Deck 5 or dial 0 on your stateroom phone.
I have a pre-paid internet package. How do I activate it?
To activate your pre -paid package, connect to the shipboard network (Wi-Fi-Guest-Vision), open up your internet browser, and register. After tapping “Next,” you’ll see a coupon for the package you purchased displaying a cost of $0.00.
Watch the video on the Royal Caribbean app, then proceed to your assigned Muster Station as shown in your Seapass . Please be informed that the Muster 2.0 on the Turnaround Day will be from 12:30 pm - 4:30 pm. Upon completion of the Muster 2.0 process, you can enjoy and relax.
Royal Caribbean App
What can I use the Royal Caribbean App for onboard?
Make the most of your time onboard by planning your cruise in the Royal Caribbean App. No need to wait in line – book dining, shows, and shore excursions via the App! You can also view the Daily Planner, deck maps, your onboard account, restaurant and bar menus. The app is free to download and use and is available in both the Apple App Store and the Google Play Store.
How do I connect to the App?
An internet package isn’t required to use the Royal App. Simply connect to the shipboard network (Wifi -Guest-Vision ), and you’re all set!
If you haven’t already downloaded the app, type login.com to your internet browser and click on “Use our app for free” to download. Please note, guests must be at least 13 years old to use the app.
How does Guest Chat work?
Guest Chat is a for-purchase feature in the Royal Caribbean App that allows you to communicate with other guests onboard. To use this feature, you must be at least 13 years of age and connected to the ship’s Wi-Fi network.
In the app, click the chat bubble icon in the top right, create your account, and confirm that you accept the $1.99 per person, per day charge. Please note, chat must be purchased for the full length of the cruise. All guests who wish to communicate with each other will need to purchase the feature.
I can’t see anything on the Royal App. What should I do?
In the event you’re unable to view any details in the app, try these steps:
• Be sure you’re connected to “Wifi -Guest-Vision.”
• Try putting your phone in airplane mode, especially on embarkation day.
• Verify in the app settings that your Guest Account information (name, email, date of birth) matches the information you used when booking your cruise.
• If the problem persists, please visit our Digital Manager Service Desk on Deck 5 from 10:00 AM to 4:00 PM.
How do I setup a Royal Caribbean SeaPass Onboard Expense Account?
If you haven’t already set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 5. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash.
Important Information:
When deciding which credit/debit card to associate with your SeaPass account, please note that a temporary authorization (hold) of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. While not actual charges, these holds will reduce available funds. Most holds are released within 3 to 5 business days after your cruise ends but can take up to 30 days depending on your bank. Please contact your bank o r financial institution as only they can remove holds. Royal Caribbean International doesn’t control how long holds remain.
How do I pay for things onboard?
Our ships utilize a cashless system. Once your Onboard Expense Account has been set up, simply present your SeaPass Card any time you’d like to make a purchase.
Can I change my form of payment after I’ve set up my account?
The form of payment on your onboard expense account can be updated in the Royal Caribbean App or at the Guest Services Desk on Deck 5. Please note, prior holds will remain on the original card until final charges are submitted at the end of the cruise
Can I add additional guests to my Onboard Expense Account?
Yes, additional guests from your stateroom or another stateroom may be added as authorized users on your account. Please visit our Guest Services Desk on Deck 5 to do this.
How can I track my onboard spending?
All charges can be viewed in the Royal Carib bean App. Printed receipts will be provided for each onboard purchase, and a statement will be delivered the night prior to debark (the final morning of your cruise). A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise.
How do I settle my onboard charges?
If you set up your account with a credit or debit card, we’ll automatically post the final charge to your card on file. Guests on a cash account will need to settle their account at Guest Services on Deck 5 prior to disembarking the ship.
balance will be refunded to your card on file. If your OBC is promotional, the value is “use it or lose it” and any remaining amounts will be forfeit at the end of the cruise.
Can limits be placed by parents or guardians on arcade spending?
While our system automatically sets a $50 per person per day limit, this can be increased/decreased to any preferred amount. Just ask your friendly Arcade Attendant to adjust it. Please note, this is a daily limit. A cruise limit cannot be set.
Dining
How can I make specialty restaurant reservations?
Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 7000 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre’D outside.
How can I update my dinner seating?
Please visit the Maitre’D outside the Main Dining Room to make changes to your seating.
Is Room Service available?
Yes! Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial 7000 from your stateroom phone.
Beverages
Where can I purchase a beverage package?
Beverage packages can be purchased or upgraded at any bar on the ship. Please note, an 18% gratuity is automatically added to all beverage package purchases.
I pre-purchased a beverage package. Where can I get my soda cup? A soda cup for your pre-purchased beverage package can be collected at any bar onboard.
I have pre-purchased a coffee card. Where I can get my card?
To pick up your coffee card, stop by Café Latte-tudes on Deck 6.
How do I book Shore Excursions?
Shore excursions can be booked through the Royal App on your mobile device , through the kiosks in front of the Shore Excursions Desk on Deck 5, or directly with our Shore Excursions Team. For more information or assistance, feel free to chat with our team at their desk between 10:3 0 AM - 8:00 PM.
When will I receive my shore excursions tickets?
All shore excursion tickets will be delivered to your stateroom by your stateroom attendant the night prior to each port.
Note: Excursions in Perfect Day at CocoCay are ticketless and will be loaded onto your SeaPass card.
How do I book show reservations?
Reservations aren’t required for our shows. Just arrive before showtime and get ready to sit back, relax, and enjoy!
Is there a charge for the shows?
No, all shows are complimentary!
What are my onboard benefits?
All available offers for your Crown & Anchor tier have been loaded to your SeaPass card. For more information on your Crown & Anchor Society benefits, please click here.
Have questions regarding tier changes, amenities, etc.?
Visit our Loyalty Ambassador Desk on Deck 5, Please see Venue Hours.
How can I register my children for Adventure Ocean?
To register your children, please visit our Adventure Ocean Club on Deck 1 0 between 3 :00 PM5:00 PM Drop off from 8 :00 PM – 10:0 0 PM. Late night party zone ($7 per hour)
How much are gratuities?
If not already pre -paid in advance, a $16.00 USD gratuity ($18.50 USD for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared amongst dining & culinary services staff, stateroom attendants, and other hotel services teams working behind the scenes.
In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.
Where is the Medical Facility located, and what are the operating hours?
If you feel unwell at any point during your time with us, please contact our medical team by dialing 51 on your stateroom phone to make an appointment. The Medical Facility is located on Mid-Ship Deck 1 Closest Elevator by Guest Services and is open from 8:00 AM to 11:00 AM and 4:00 PM to 7:00 PM If you are experiencing an emergency, dial 911 on any ship phone.
Are face masks required?
Onboard face masks are optional for fully vaccinated guests and recommended for unvaccinated children while onboard. Guests under 2 years old don’t need to wear a mask. Please note, some destinations we visit may require masks. These protocols are subject to change.
While our ships are designated as non-smoking, we have certain designated areas of the ship where it is allowed. Smoking areas are located on the outer decks (Deck 5 Starboard Side - Deck 9 Starboard Side) and inside Casino Royale (Deck 5) while actively playing. Smoking is not permitted inside any stateroom, on any stateroom balcony, or inside any interior public space.
What is the difference between Self-Assist Early Departure and Regular Departure?
For guests who want to depart the ship early and can manage their luggage themselves. Please note, wheelchair assistance cannot be provided for the Self-Assist program.
1. The night before departure, please keep your luggage in your stateroom. Luggage tags are not required.
2. On departure day, proceed to the gangway with your bags and SeaPass card to depart and proceed to the transportation area.
For guests who want to use our luggage service and don’t mind an assigned departure time.
1. The night before departure, please place luggage tags on all your bags and leave them outside of your stateroom door by the time noted on your “Tips f or an easy departure” flyer. Medication, flight tickets, passport/proof of citizenship, and any valuables should be kept with you. A video overview of the disembarkation process will be shown on your stateroom television.
2. On departure morning, enjoy breakfast or relax in your designated departure lounge until your number is called.
3. Proceed to the gangway with your SeaPass card to depart and then head to the baggage claim area corresponding with your luggage tag number. After, proceed to the transportation area.
What time do I have to depart a Royal Caribbean cruise ship?
The earliest time guests may depart is 6:45 AM and the latest time is 9 :00 AM. All guests must leave the ship before the guests joining the next cruise can board. A “Tips for an easy departure” flyer with the exact details will be provided on the last day. For guests who have purchased air, hotel, and cruise tour packages through Royal Caribbean, transfers will be provided.
If you have made your own air and hotel arrangements, you will be responsible for ensuring you debark the ship on time to meet your transportation to the airport and/or hotel.