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JEREMY SHAW HRIA National President
2024 WHAT A YEAR IT'S BEEN
AS WE EDGE NEARER TO THE END OF 2024 AND LOOK AHEAD INTO 2025, IT’S GOOD TO BE ABLE TO REFLECT ON SOME OF THE SIGNIFICANT EVENTS THROUGHOUT THE YEAR.
FROM HOSTING OUR LARGEST EVER HIRE CONVENTION in Brisbane, the national office transitioning into new IT software, organising the inaugural HRIA Business Leadership Conference to kickstarting a record-breaking cohort of Young Professionals and Women in Hire a few weeks ago, as an Association I like to think we never do things by halves.
After several months in the works, our first ever HRIA Business Leaders Conference was held at the Royal Pines on the Gold Coast in September. After the attendees checked into this fantastic resort, many enjoyed a few holes of golf around the world-famous course. The following day began with an early meditation and stretching session for those who were up early enough before a full day of excellent presentations from various speakers. The topics included company culture, marketing and branding, recruitment and retention, time management, and determining financial drivers for businesses. The feedback on the event has been very positive, so look out for notifications about the next event in 2025!
In August, our 2024/25 Young Professionals and Women in Hire programs were launched by Nicholas Chiew and Sally Cannon. These programs are very dear to me, having previously been a mentor for the Women in Hire program several years ago and having attended Young Professional events in Australia and in the US. In this year’s cohort, I’m proud to say that we accepted 136 mentees and 109 mentors across both programs, which is over a 70% increase in the numbers from last year. A fantastic effort and I’m looking forward to hearing some great stories of success from this year’s participants.
In late July, James Oxenham (CEO), Sally Cannon (Marketing Manager) and I attended the Hire Industry Association New Zealand’s (HIANZ) annual convention in Auckland. It was a great two-day event with a lineup of industry speakers, equipment displays, marquee rigging competitions and plenty of networking opportunities including HIANZ’s infamous fancy-dress night. Thanks to Rodney Grant (HIANZ CEO) and the HIANZ team for hosting us across the ditch.
Planning has already begun for the HRIA’s HIRE25 Convention which will be held at the Melbourne Convention and Exhibition Centre on 4th-5th June 2025. Keynote speakers are locked in, and the national office are working very hard to bring members yet another amazing event! Registrations will open in a few weeks, so check your emails.
We have 136 mentees and 109 mentors across both programs, which is over a 70% increase in the numbers from last year.
DIFFERENT NOT LESS
WITH MORE PEOPLE THAN EVER BEING DIAGNOSED AS NEURODIVERSE, WHAT DOES IT MEAN FOR EMPLOYERS IN HIRE? TO FIND OUT, WE SPEAK TO TWO MEMBERS OF THE HIRE INDUSTRY WHO’VE BEEN DIAGNOSED WITH ADHD, TAKE A LOOK AT THE PSYCHOLOGY OF NEURODIVERSITY AND DISCOVER HOW TO GET THE BEST OUT OF EVERY TEAM MEMBER.
ASK JARROD KERR, GENERAL MANAGER OF Kerr’s Hire in Geelong, about being neurodiverse and he’s quick to respond. “It's my superpower because of what I can accomplish, but I am often exhausted at the end of the day.”
At the age of 42, Jarrod was diagnosed with ADHD (attention deficit hyperactivity disorder) following the diagnosis of his then seven-year-old daughter with ADHD & ASD.
“The way my daughter articulates how she's feeling and how life can disrupt her learning and make her anxious, explains me too,” says Jarrod. “It’s recognition that our brains process things differently.”
For Jarrod, that means he needs regular dopamine hits. Fortunately, the hire industry provides it. “This is an industry where things are constantly changing or moving and there’s always something's going on, so for me, there’s a constant hit of dopamine.”
Yet he acknowledges it can be a double-edged sword when something goes wrong. “I can be tremendously disorganised,” he says. “I make myself so available to get those dopamine hits that people know they can interrupt me. That can be frustrating at times because I’m like a dog with a ball — they throw the ball and I chase after it, sometimes to the detriment of other tasks I need to do. It’s definitely one of the pitfalls of my ADHD — but it just means I’m different, not less. I’m also highly efficient in other ways, perhaps more so than others.”
Difference as a strength
Neurodiversity is a popular term used to describe differences in the way people’s brains work and extends to the way people act and behave. That can affect attention and the ability to self-regulate behaviour, thoughts and emotions leading to difficulties with learning, working and forming friendships and relationships. However, with many aspects of society (including education and employment) premised on a perception of ‘normal’, it can be exclusionary for those who don’t fit the mould of how they’re expected to think, act and behave.
“To get the best out of your people, they need to be able to bring their whole selves to work.”
“If workplaces understand that people are different, it helps open up communication to the point where individuals can feel comfortable in saying ‘I'm struggling with this task, or, these are the areas where I excel’ and that applies to everyone –neurodiverse or not.”
Brooke Rubenstein
Brooke Rubenstein is a clinical Masters student and provisional psychologist who’s worked closely with young neurodiverse people within a high school environment.
“Individuals with neurodiversity can struggle to adapt to change,” says Brooke. “Jumping from one task to another can be difficult because their brains don't necessarily work in what’s perceived to be a normal way. In a workplace, this can cause a disconnect, especially if their employer or supervisor is not aware and as a result, the individual is seen as disruptive.”
With neurodiversity now being more accepted by society, Brooke says that a diagnosis can be helpful, especially for adults. “It’s almost a light bulb moment where everything seems to make sense,” she says. “It explains why they struggled in school or to stay on top of tasks and if there’s something they love to do, they’ll hyperfixate on it and be brilliant.”
The key, says Brooke, is establishing open communication between managers and employees.
“To get the best out of your people, they need to be able to bring their whole selves to work,” she says. “There’s no value for the workplace or the individual when people are hiding or masking their neurodiversity.”
“If workplaces understand that people are different, it helps open up communication to the point where individuals can feel comfortable in saying ‘I'm struggling with this task, or, these are the areas where I excel’ and that applies to everyone — neurodiverse or not.”
That’s been Quinton Harvey‘s experience. He’s a yard hand for Onsite Rentals in Gladstone who was first diagnosed with ADHD at the age of seven. He says that as an adult, the diagnosis has given him clarity on why he thinks a certain way, allowing him to stay focused on his work.
He’s also been open about his ADHD with his managers at work.
“I’ve gone to management a couple times to say I'm struggling because we’ve had a busy day, and I just need to take five to get my thoughts back together and they’ve been very understanding.” He also sees it as a two-way street. “From a manager or a supervisor's perspective, it’s great when they’re able to see someone's struggling and say it’s ok to take a break.”
With more and more people being diagnosed, Quinton says employers should be prepared for job applicants, new and established employees to have the courage to share, ‘this is me and I’m neurodiverse’.
“It shouldn’t be looked at it as an impact to your business,” he says. “It’s a strength to have a different way of thinking in your team so be willing to go ‘ok, great, thanks for telling us, now let’s get to work’.”
Why difference is good
So how can employers best accommodate employees who are neurodiverse?
Sarah Farfalla from the HRIA’s training provider, Strategic Alignment Training (SAT), says it’s about recognising how people work together and accepting that difference can be a good thing.
“If you’re a supervisor or branch manager and realise you've got someone in your midst who thinks differently, it can be frustrating because they may not take instruction
BELOW
Brooke Rubenstein
RIGHT
Jarrod Kerr (far right) with his daughters, Harriet and Lila, his dad Gary and mum, Heather.
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or communicate in what you might consider a ‘normal’ way,” says Sarah. “The easy option would be to say, ‘you’re not like me and you don’t belong’. But what if you could work out how to embrace their difference and get the best out of them, to the benefit of your team and your business?”
The first step is a commitment to being openminded and have a willingness to embrace diversity.
“We all have different ways of working so it’s about aligning an individual’s skillset and preference to your business needs to ensure you both achieve the best possible outcomes.”
Sarah says one of the benefits of employing and working with neurodiverse people is that with their diagnosis, they’re able to bring more information about themselves to the workplace.
“Think about how challenging and difficult it can be to manage someone who's ineffective,” she says. “It's time consuming, it has ripple effects, and the impact can be both financial and emotional. So, to have access to a diagnosis can be absolute gold for individuals because they already know what makes them tick, what they prefer and how they operate. For managers, it’s like giving them an operating manual and saying, ‘this is how I operate — does it align with what you're looking for?’”
LEFT The Strategic Alignment Training team: Sarah Farfalla and Aileen Hiskins
Quinton Harvey: “This
One tool used by SAT to help teams become more effective is what’s known as a DiSC profile. It’s essentially a survey undertaken by individual team members with the results used to establish work and communication preferences.
“I've seen people do this for the first time and literally have ‘a-ha moments’,” says Sarah. “They suddenly realise why their colleagues might behave in a certain way and understand how they operate on a normal day. It also gives people more selfawareness and an understanding of how to work with their team to deliver the best possible outcomes, whether they’re neurodiverse or not.”
As an employer, Jarrod Kerr agrees. “You've got to find out what your employees’ strengths are and put them in positions that allow them to shine.”
It's one of the reasons why Jarrod’s now on a mission to raise awareness of neurodiversity in the industry and find ways of encouraging more neurodiverse people to consider a career in hire.
“With the next generation of workers coming through, there’s no longer any shame or embarrassment about being neurodiverse. They’re saying, ‘this is who I am and I’m not hiding it’.”
“It’s the reality of what’s happening in society and as employers, we have to adapt because we can’t afford to alienate good people who may be considering a career in hire. But I’d argue, why would we? In my experience, this industry offers great career opportunities for neurodiverse people.”
To learn more about conducting a DiSC session at your workplace, contact Strategic Alignment Training on info@sa-training.com.au Special thanks to Jarrod Kerr for championing this topic and neurodiverse people in hire.
ABOVE
is me and I’m neurodiverse.”
CAN-DO ATTITUDE REAPS REWARDS FOR CAMDEN HIRE
IT’S BEEN A BIG YEAR FOR CAMDEN HIRE AS THEY CELEBRATE 40 YEARS IN BUSINESS AND WIN THE 2024 HIRE COMPANY OF THE YEAR AWARD. MANAGING DIRECTOR MARK SCARCE AND GENERAL MANAGER ADAM MULLEY REFLECT ON WHAT THE AWARD MEANS TO THE BUSINESS AND HOW A FOUR-DECADE JOURNEY HAS LED THEM TO WHERE THEY ARE TODAY.
Camden Hire provides a wide range of highquality equipment and exceptional service to their customers.
AT THE 2024 HIRE INDUSTRY EXCELLENCE
Awards in June this year, Adam Mulley celebrated onstage with the Camden Hire team.
‘We’re truly humbled to receive such a recognised award in such a wonderful industry,” he said in the moment. “From where it all began with Mike (Scarce) down in the back of Oxley St, to where we are as a business today, through Mark (Scarce), Mike, the family and the team’s hard work, it’s unbelievable.”
Looking back, Managing Director Mark Scarce says they were surprised to win. “We thought we'd be in the running, but there was good competition in our category.”
He says they initially ‘put their hands up’ for the award because it’s their 40th year in business. “That was probably one of the catalysts,” says Mark. “But we’d also won the award previously in 2006, so we wanted to have another go and see how we’d fare nearly 18 years later against our peers.”
While many hours were spent on the award submission, they know it would ultimately be worth it. “It forces you to take a good look at your business and make it better,” says Mark.
Adam agrees, saying the award means a lot to the business. “Obviously, it's a great ‘feather in our cap’ but it also reinforces the work we do day-to-day. To receive that level of recognition in our industry is quite an achievement.”
The Camden Hire story began in 1984 when Mark’s dad, Mike, built a horse float for his kids. That was the start of a trailer and float manufacturing business which grew until he needed to move to a factory unit in Camden. He then started hiring out equipment on the side until eventually, the hire side of the business took over.
Mark says their product lines have changed significantly over the years. Back in the early days, they’d primarily hire out smaller hand tools, such as drills, jigsaws and circular saws, however as hand tools became more affordable, demand decreased. Today, the equipment they hire is much bigger and there’s a greater focus on safety. Technology has also changed enormously over 40 years, introducing efficiencies to the business. “All our contracts used to be done manually with a carbon copy,” he says, “so I don't know how we didn't lose more gear!”
Their mission now is to be the premier hire solution for companies and individuals throughout Sydney, providing a wide range of high-quality equipment and exceptional service to their customers.
ire and ental ndustry ssociation
WHY HIRE?
LATEST EQUIPMENT
Hiring gives you access to a huge range of the latest equipment. Trial new equipment and ensure you are always using the right equipment for your job.
ENSURE EFFICIENCY
When you hire you are speaking to experts who can help you choose the right equipment for your job. Once the job is complete the equipment can be returned, no need to worry about whether that piece of equipment will ever be used again.
CONTROL COSTS
Don’t worry about machine maintenance costs or tying up your capital. Hiring equipment is also fully tax deductable which makes good business sense.
SAVE TIME
Hiring means you don’t have to spend time updating and maintaining machinery. Get instant access to the equipment you need when you need it.
SAVE MONEY
Owing equipment is expensive. By hiring you will always have access to the latest equipment without worrying about repairs, upgrades and borrowing costs.
SAVE SPACE
No need to worry about storage sheds, yards or equipment sitting idle. Hiring means you can return the equipment as soon as you are finished using it.
SAVE THE ENVIRONMENT
Equipment that is purchased often sits idle for long period of time. People are increasingly conscious of their carbon footprint therefore hiring makes sense for the environment as well as your business.
ENSURE SAFETY
When you hire, the equipment comes inspected and ready to go, ensuring it always up to standard and meets regulations.
PROTECT YOUR STAFF
All hired equipment is thoroughly checked prior to each hire and electrically tested and tagged as required.
SERVICE
When you hire you don’t need to worry about delivery, spare parts, accessories and more
“It forces you to take a good look at your business and make it better.”
“Like any business, we have our ups and downs and we’re always fine tuning, but we’ve got a good culture, and our core group of people share the values of the business,” says Mark.
Adam agrees. “Our people are truly amazing and with long-term staff, especially in our key areas, it gives us good continuity of service for our customers.”
They’ve got about a dozen employees who’ve been with Camden Hire for over 20 years — some close to 30 years — and another dozen who are approaching 20 years of service.
“Regardless of where you start, there are opportunities to develop and grow,” says Mark.
“They might have started in our party hire division, putting up tents and delivering equipment, or working in the wash bays as teenagers on weekends and school holidays and now, they’ve progressed through the business to become branch managers.”
“That’s why the Hire Company of the Year Award means a lot to them as well because it’s verification that what they're doing is working and it's been recognised by our industry.”
Camden Hire are also the employers of the 2023 Young Professional of the Year, Tom Wood, who this year, was recognised by the American Rental Association’s (ARA) publication, Rental Management, as one of ’12 to watch under 40’. It’s a great reflection on the company and its culture.
“Tom had the opportunity to go overseas, through the ARA exchange program, and bring back knowledge, tips and tricks about how companies in other parts of the world are operating,” says Mark. “That's been great.”
“The Young Professionals program has also brought this professional aspect to our industry, which was already there, but it's now being recognised by graduates and other job seekers that this is an industry worth joining and you can have a career in Hire.”
As to what keeps them going in the industry after 40 years, Adam says it comes down to the enjoyment of doing a good job for their customers.
“Work is different every day,” he says. “We can lay out our plans every morning but then you receive a couple of customer phone calls and we’re immediately juggling things around because something’s gone wrong or the customer is a little disorganised and needs something last minute.”
“I think all our staff enjoy that fast-paced environment.”
You can learn more about Camden Hire’s story at https://camdenhire.com.au/
Adam Mulley, Mike Scarce and Mark Scarce with their 2024 Hire Company of the Year award.
PLAYING THE LONG GAME
MANLIFT HIRE IS A FAMILY BUSINESS BASED IN MELBOURNE WITH A REPUTATION FOR QUALITY, VALUE AND SERVICE. IN 2024, THEY CELEBRATED 40 YEARS IN THE HIRE INDUSTRY.
MANLIFT HIRE’S CHAIRMAN, KEN MATTHEWS, reckons he and his wife, Suzanne are the luckiest people in the world.
“We have three kids who get on well together and love this business,” says Ken. “It’s pretty amazing.”
It’s a long way from the small hire business Ken started with his friend Peter Armstrong back in 1984. At the time, they were working together at a company that was the first to bring JLG into Australia when Peter had a ‘blue’ with the owner and they decided to go into business for themselves.
“We started with some borrowed machinery from Crown forklifts, who were in South Melbourne at the time,” says Ken. “From there, we bought some Crown machinery and we’d tow it around to our customers using Suzanne’s Falcon.”
With no premises to store their equipment for many years, they would leave their machinery at smaller hire yards when it wasn’t in use however, that all changed in 2000 when they acquired their first factory. In 2020, they moved to their current premises, a purpose-built facility in Dandenong South.
Ken says that adaptability is one of the keys to their longevity in the industry, which means he and his team have always taken the time to understand how their equipment works and its capabilities.
“I’m a stickler for product knowledge,” he says. “I even have a letter from the original JLG — John L Grove himself — congratulating me on winning a competition on product knowledge 45 years ago!”
As technology has changed so too have legislative requirements, particularly around safety, which is where he’s seen the biggest improvements over four decades.
“It’s the nature of the machines we’re hiring out,” says Ken. “In the wrong hands — or untrained hands — this equipment can be inherently dangerous, whether it’s working at heights or not having your safety harness on while you’re operating a boom lift.”
To meet a growing need and ensure the safety of operators, Ken and his sons, Jeff and Tony, became EWP accredited trainers and assessors who can now issue Yellow Cards in the safe operation of Elevating Work Platforms.
He was also a member of the EWP Board for many years, collaborating with representatives from much bigger companies on developing consistent training and safety standards.
“I was known as the ‘voice of the little man’,” says Ken.
It’s a moniker he wears with pride. “We may be small but I think it’s what people like about us because we provide good customer service. If there happens to be a breakdown — and thank goodness there’s not very many — the team here are on it until it’s fixed. Our customers can’t afford to have our equipment idle for too long because it’s costing them money.”
Today, Ken and Suzanne’s kids — Jeff, Tony and Kate — are all involved with the business. Jeff started off as a greens keeper and is now the General Manager, Tony’s an electrician by trade and is responsible for the service side of the business, while Kate is the Office Manager, ensuring everything runs smoothly on a day-to-day basis.
The company continues to grow its equipment range, providing customers with a comprehensive access fleet, including electric and diesel-powered scissor lifts, diesel telescopic boom lifts, electric and diesel articulated boom lifts and personal lifts.
As for Ken and Suzanne, they no longer work in the business yet 40 years on, their passion for hire remains.
“We love this industry,” he says. “You’re always doing something different and dealing with different people.”
“It’s what kept us going through the hard times.”
You can check out Manlift Hire’s range of equipment and services at www.manlifthire.com.au.
Manlift Hire founders, Ken and Suzanne Matthews (front left) with their team.
WOMEN IN HIRE
SINCE 2018, THE HRIA’S WOMEN IN HIRE DEVELOPMENT PROGRAM HAS BEEN GIVING WOMEN OPPORTUNITIES TO DEVELOP THEIR LEADERSHIP SKILLS, BUILD CONFIDENCE AND PURSUE A SUCCESSFUL CAREER WITHIN OUR INDUSTRY. THIS MONTH, WE CATCH UP WITH THE WINNER OF THE 2024 WOMEN IN HIRE AWARD, MEL PURCELL, AND HER MENTOR, DEB DAVIDSON
H&R: Deb, welcome to Hire and Rental magazine. How did you first become a mentor on the Women in Hire Development Program?
DD: When I first came to Onsite 10 years ago, Hire was a very male dominated industry with few females in senior positions across the industry. From a diversity perspective, I was looking at how we could attract more women to Onsite, better support this industry and provide opportunities for women to develop their careers. In 2019, I jumped at the opportunity to mentor on the Women in Hire Development Program because I wanted to give back to the industry and play a part in helping younger women coming through the ranks.
H&R: Mel, how did you first find out about the program and what were your expectations?
MP: I never knew the program existed until it was suggested to me by a colleague at CEA, Tara Stewart. In the beginning, I wasn’t sure what to expect and I’m not going to lie, there were nerves, but I knew if I didn’t lay out all my cards from the start then I wouldn't reap any benefits. On our very first dial-in, with about 95 people on the call, I felt so inspired by the program and the journey we were all about to embark upon together that I wrote down these exact words: I want to win the HRIA award.
H&R: Deb, what are the highlights of your time mentoring Mel?
DD: I’ve always got a lot out of personal enrichment out of mentoring but when the mentee is very keen, eager, open and curious, I get so much more. Mel was exactly that from the very first conversation we had. We’re basically ‘polar opposites’ in terms of style, however my openness and directness probably assisted her to open up and be more direct. By sharing stories of my journey and insights about my experiences throughout my career, it allowed her to be more curious, explore different perspectives and be brave.
H&R: Mel, what difference did Deb make to your experience?
MP: The guidance I received from Deb was so valuable and assisted me in many ways. Every time Deb shared an experience about how she handled or managed a situation, I was in awe. I’d be thinking, ‘Wow, I really want to be like that one day’. Being honest and upfront was the best thing I could have done — there was a huge amount of trust and I knew this was a safe space to be completely vulnerable.
DD: From a mentor’s perspective, it’s important to be able to listen without judgment and create that safe place. I said to Mel very early on in our sessions, you can ask me anything. There's never a silly question because that's how you learn.
Mel and Deb at the 2024 Hire Industry Excellence Awards.
“Every time Deb shared an experience about how she handled or managed a situation, I was in awe. I’d be sitting back thinking, ‘Wow, I really want to be like that one day’.”
Mel Purcell
H&R: Deb, what have you learned from being a mentor?
DD: It’s been a good personal journey for me. I had a strong mentor early on in my career so I’ve always understood the value that mentoring can bring to a mentee. You can get to a certain stage in your career and just assume people naturally know things – mentoring allows you to take a step back and understand there are people at different stages of their journey and that’s okay.
H&R: Mel, take us back to when you received the 2024 Women in Hire award – what was going through your mind at the time?
MP: I hope my shoes don't fall off when I walk up the stage! Other than that, it was disbelief because I couldn't believe this could happen to me. I was already so happy with all that I’d achieved so to win the Award was an unexpected bonus.
H&R: What about you, Deb? How did you feel when Mel’s name was announced?
DP: I was incredibly proud but not surprised having witnessed the journey she’d been through. I knew how much effort she’d put in through the year and understood her passion and commitment. Mel is a prime example of someone
“If you're given the opportunity, take it. Throw yourself in, don't hold back.” Mel Purcell
who worked really hard for 12 months to better themselves and then the reward has come. It was lovely to see that journey culminate in her walking on stage and presenting her speech in front of hundreds of people.
H&R: Mel, what advice would you give to other women in this industry who may be considering participating in the program?
MP: If you're given the opportunity, take it. Throw yourself in, don't hold back, invest heavily in it and put the work in outside of the workshops. I felt like I’d been given a ‘golden ticket’ and I can’t thank CEA enough for the opportunity.
H&R: What about mentoring Deb, what advice would you have for people who may be considering mentoring but are concerned about the time and effort required?
DD: I get it. This industry is very service driven and fast paced but you’re not being asked to commit a lot of time. You attend the sessions when you can, which is an hour a month, and then there are calls with your mentee. So, from my perspective, I don't think it’s a huge amount of time to add to your calendar considering what you personally get back and what you’re providing to the industry. You can’t put a value on that.
Deb Davidson is General Manager, People and Culture at Onsite Rental Group. At the time of writing, Mel Purcell was Sales Admin Manager for CEA.
To learn more about the Women in Hire Development Program, visit https://hria.com.au/women-in-hire-development-program
PHOTO OF THE YEAR
General Hire Category
Winner: Australian Civil Solutions submitted by Mitch Power, Australian Civil Solutions, picture by Greg Barnett
The project was for Moreton Bay Council at Redcliffe Beach in Queensland. For this category's winning entry, the judges chose an image that immediately jumped off the page when every other shortlisted image was on screen. The natural lighting really makes this a winning photograph.
Telehandler Category
Winner: Botany Access submitted by Lockie McDonald
The sun sets on another day for one of Botany's hard-working telehandlers. Each of the winning shots receive a $200 Visa gift card and will be published on the Hire & Rental News website and/or newsletter.
Access Equipment Category
Winner: Summit Tower Hire submitted by Lockie McDonald
From of a series of winning pictures, the image features Summit's 70M Bronto Skylift XR unit. The project was part of a new transmission line through the Wambo / Dalby area, which will support new renewable energy projects in Queensland South West. These HV power lines are yet to be commissioned, so there were no active lines in use during the operation. Earthing lines are required because of static electricity from the pulling of line between the towers. Even with newly-built towers and poles, it is safe standard practice is to earth the EWPs.
THE FUTURE OF EQUIPMENT HIRE: MOBILE SOLUTIONS LEADING THE WAY
IN THE EQUIPMENT HIRE INDUSTRY, BUSINESSES NEED TOOLS THAT SIMPLIFY OPERATIONS AND ELIMINATE ROADBLOCKS. MOBILE SOLUTIONS, LIKE POINT OF RENTAL ONE AND RECORD360, HELP HIRE COMPANIES MANAGE EVERYTHING FROM INVENTORY AND CONTRACTS TO DAMAGE REPORTS, ALL FROM A SMARTPHONE.
Running an equipment hire business used to mean being tied to the office or yard. Mobile operatives had to call the office to check inventory or process contracts. Signatures we collected on paper, then input back at the office, hoping the paperwork was legible or didn't get lost in transit. With Point of Rental’s One, this is no longer the case.
Customers can check equipment availability, update checklists, and manage work orders from anywhere, making it easier to manage operations on the go, cutting down paperwork, reducing errors, and allowing quicker responses to requests. The app’s simple, mobile-first design means staff can access it anytime, keeping the business running smoothly — even when things get busy.
Protect Your Assets
Ensuring equipment is returned in good condition is another challenge in the industry. Damages can lead to costly disputes and strained relationships with customers. That’s where Record360 comes in.
Record360’s Hire Inspection Software can take clear photos and videos of equipment before it goes out, creating an undeniable record of its condition. Record360 uses AI to detect blurry or otherwise unusable footage, encouraging operatives to re-take photos until they have clear documentation.
This transparency helps prevent disputes and keeps everyone on the same page. It’s a simple way to protect assets and build trust with customers.
Safety on the Job
Safety is another key area where mobile solutions can make a big impact. Hire companies deal with heavy machinery and complex logistics, so keeping everyone in the loop is crucial. Mobile apps allow staff to communicate in real-time, reducing the risk of miscommunication that can lead to accidents.
Both POR One and Record360 ensure the team is going through digital checklists as they mark items ready for hire. This level of accountability helps prevent unsafe equipment from going into the field, protecting both your staff and customers.
Happier Customers
Running a successful business comes down to keeping customers happy. Mobile solutions help to manage internal tasks — making life easier for customers. Maintenance is better organised. And with accurate updates from drivers, delivery windows can be reduced, allowing customers to plan their day more effectively.
Faster response times, clear processes, and greater transparency show customers that they’re in good hands.
By embracing mobile technology, Point of Rental is setting up Hire companies for future growth.
Email salesau@pointofrental.com to
PROTECTING YOUR BUSINESS FROM THEFT
THE HRIA CONTINUES TO WORK WITH MEMBERS AND INDUSTRY EXPERTS TO OFFER THE LATEST INFORMATION AND RESOURCES DESIGNED TO PROTECT YOU, YOUR TEAM AND YOUR BUSINESS FROM THEFT. BY
ALISON CARBERY.
WHEN THE ECONOMIC CLIMATE IS DIFFICULT AND the cost-of-living pressure goes up, so too do the trends in burglary and theft by deception. So, let’s talk about theft: what it is, what you can do about it and how the HRIA can help.
First up, what is theft? While the offence of theft is defined in different legislation that is specific to each state in Australia, the offence itself is similar across all the jurisdictions, irrespective of the particular words of each statute. As an example, in Victoria, theft is defined as the dishonest appropriation of property belonging to another with the intent to permanently deprive the other of it.
In short, if someone legitimately borrows your property and does not give it back, then there are circumstances where this will be a theft. The challenge is to be able to recognise and communicate the circumstances to get the attention of police when you wish to report this type of theft. This is so you can provide the information that will demonstrate to them there has been dishonesty at the time of the appropriation, in this circumstance, when the hirer decides not to give the equipment back.
At a July meeting of the HRIA in Melbourne, representatives from Victoria Police and the HRIA’s insurance partner, Hire Insurance Brokers, told members that two major types of theft have increased in the last few years. One is thieves cutting fences and stealing gear out of hire yards; the other is theft by deception using fake licenses and credit cards.
Question is, what can you do about it?
Be proactive
The HRIA, in conjunction with our legal and insurance partners, have developed a comprehensive Information Sheet on preventing theft in the Hire industry. This is an excellent resource providing clear information and practical, proactive tips on:
• theft prevention at the point of hire (minimum ID requirements, confirming identity)
• using high-resolution CCTV to overlook the hire desk and the car park
• having good security and installing GPS tracking on high-value equipment.
Be prepared
Of course, theft can still occur. So, what can you do and how do you know when to report an alleged theft to the police?
While the circumstances surrounding each case of theft will vary case-by-case it’s important that before you determine a theft has occurred, you’ve made reasonable attempts to contact the hirer and documented your attempts. When reporting to the police, you should also provide information and evidence that will assist in any investigation. By presenting sufficient evidence to persuade a police officer that there is a realistic prospect of this occurring, you may receive more assistance from the police. The information sheet also provides useful key terms and phrases you can use when reporting.
Be vigilant
One of the most important things you can do is remain vigilant to theft. Since 2002, the HRIA’s Red Alert system has alerted members to equipment that has not been returned with details of the person or people who hired and then did not return the equipment. Even if it’s not in your area, Red Alert emails are a visible reminder to remain diligent around equipment theft.
The HRIA’s Red Alerts ensure the wider hire community is kept informed of the names and details of people not returning equipment and the types of equipment not returned, along with the locations of the rental companies affected.
Protect your business
Finally, it’s important to know you’ve got adequate insurance coverage for those times when you might need it most. With insurance a major cost for any hire business, it’s in your best interests to do what you can to reduce your premiums.
HRIA Insurance was designed by the hire industry to provide the best insurance products and advice for hire businesses. As the preferred insurance provider of the HRIA, Hire Insurance Brokers provide added value to HRIA members by leveraging expert industry knowledge, coupled with specialist insurance advice.
Members can find out more about tailoring insurance cover through HIB by visiting the Benefits of Membership page on our website.
You can also download a copy of the Theft Prevention Information Sheet at hria.com.au/information-sheets.
NAVIGATING ECONOMIC TURBULENCE: TIPS FOR AUSTRALIAN SMES IN THE HIRE & RENTAL INDUSTRY
THE AUSTRALIAN ECONOMY, LIKE MANY OTHERS WORLDWIDE, IS CURRENTLY FACING SIGNIFICANT INFLATIONARY PRESSURES AND RISING COSTS OF LIVING.
These challenges can be particularly daunting for small and medium-sized enterprises (SMEs) in the hire & rental industry, which often rely on consistent customer demand and efficient operations to maintain profitability. However, with strategic planning and proactive measures, SMEs can not only weather these economic storms but also emerge stronger.
Cash is still king
Inflation can place enormous strain on cash flow, especially when costs are rising faster than income. For those in the hire and rental sector, the timing of inflows and outflows is critical. Start by tightening credit terms where possible. Encourage prompt payments by offering discounts for early payment or implementing stricter credit checks on new clients.
If you have debt, review your current financing arrangements and, if possible, negotiate better terms with lenders, especially if you have a solid repayment history.
Review pricing strategies
Start by conducting a thorough cost analysis to identify areas where you can absorb some increases without damaging your profit margins. Once you have a clear understanding of your cost structure, communicate any price adjustments transparently to your customers. Emphasise the value of your services, reliability, and the cost-saving benefits your equipment offers.
It may also be worth considering flexible pricing options, such as offering bundled services or tiered pricing, which can help maintain customer loyalty while keeping margins healthy.
Strengthen Supplier Relationships
Inflation affects your suppliers as much as it does your business. Building strong, longterm relationships with key suppliers can give you a competitive edge. If your business buys from multiple suppliers, it might be beneficial to concentrate orders with fewer providers to negotiate bulk discounts or more favourable contract terms.
Diversify revenue streams
If your business primarily focuses on one type of equipment or market, consider diversifying your offering. This might mean expanding into related sectors or investing in equipment that meets evolving customer needs.
For example, with the rise of renewable energy projects across Australia, there may be opportunities to cater to contractors in that space by offering specialised equipment for
solar or wind farm construction. Alternatively, the construction boom in certain regions might provide an opening for increasing your
Embrace sustainability
Sustainability is increasingly becoming a focal point for businesses across all sectors, and the hire and rental industry is no exception. Rising energy costs and customer demand for environmentally friendly options make this an opportune moment to invest in green technologies. Offering energy-efficient or eco-friendly equipment can differentiate your business in a crowded market and attract customers willing to pay a premium for sustainable solutions.
Additionally, consider measures to reduce your own business’s carbon footprint, such as upgrading to energy-efficient facilities or switching to electric vehicles for deliveries. Government incentives and grants for green investments can also help offset the initial costs.
Foster customer relationships
Providing exceptional customer service is essential for building loyalty and encouraging repeat business. Actively soliciting customer feedback and addressing any concerns promptly can help businesses improve their offerings. Implementing loyalty programs can reward repeat customers and encourage referrals.
Stay informed and adapt
Staying updated on industry trends, economic indicators, and government policies can help businesses make informed decisions. Connecting with other industry professionals can provide valuable insights and best practices. Being open to change and adapting strategies as needed is crucial for long-term success.
By implementing these strategies, Australian SMEs in the hire & rental industry can effectively navigate the current economic challenges, maintain profitability, and position themselves for long-term success.
Plan for the future
In times of economic uncertainty, the importance of planning ahead cannot be overstated. Develop a clear financial plan that accounts for inflationary pressures, potential supply chain disruptions, and shifts in customer demand is crucial for long-term success.
Stay proactive by regularly reviewing your business strategy and adapting to changing conditions. If you find yourself struggling to navigate these challenges, don’t hesitate to reach out to the team at HLB Mann Judd who have helped many Hire businesses in the industry.
TAKE THE STEP TOWARDS NET ZERO
MEETING REGIONAL HIRE NEEDS IN COWRA
COWRA HIRE OWNER ALEX ROWSTON TELLS HIRE AND RENTAL MAGAZINE THAT THE BUSINESS ESTABLISHED BY HIS DAD ALMOST FOUR DECADES AGO, REMAINS FOCUSED ON THE FUTURE.
COWRA HIRE WAS FIRST ESTABLISHED by Charlie Rowston in July 1985. Charlie’s a mechanic by trade and had been living in Sydney when he decided to return home to Cowra — where the family has lived for generations — to pursue an opportunity to start a hire business.
That was 1985 and from a single man operation, the business has now expanded its range of equipment to meet the needs of Cowra and the surrounding district.
In 1988, they added an Event Hire range and in 1990, a second shed was added to accommodate their expanding product range.
Their typical customer base is the DIY handyman to local trades and local government. They also hire out gear for larger projects, including on a current upgrade to the local hospital. With agriculture one of the major industry sectors in Cowra, they also offer niche machinery, such as wool presses.
Events account for around 20 per cent of the business, catering to weddings and functions for up to 200 people. On the hire side, they offer everything from jackhammers
to mini diggers and excavators, and access equipment such as electric scissors, diesel scissors and cherry pickers. They also hire site sheds, ablution blocks, toilets, showers, temporary fencing, trailers and generators.
Charlie’s son, Alex, took over the business in 2022. “Dad wanted to see the business stay in the family,” says Alex. “He knew from an early age that I was pretty interested. I’ve been down there helping since I was a kid, including every holiday.”
When Alex finished school, Charlie encouraged him to get a trade. With a genuine interest in machinery, Alex became a diesel mechanic, moving to Canberra for a couple of years to ‘experience’ city life. On his return to Cowra, he bought a small taxi truck business and four years later, sold it to return to the family business.
Two years ago, at the age of 30, Alex took over the business. He says it took time and great communication to get everything in order on both sides as there was a lot of behind-the-scenes work that needed to
Alex and Charlie Rowston on the job at Cowra Hire.
“We try and keep up with the trends of the bigger cities and will continue to introduce new technologies into the region where we can.”
happen (with accountants and solicitors) to make things right and ensure both parties were happy.
Charlie, however, is still involved.
“He wants to be involved in the business for a lot longer and it’s great to have his knowledge to draw on when I get stuck,” says Alex.
Cowra Hire employ five full-time staff – one who’s been with the business for over 20 years. Alex’s wife Roie looks after the accounts. They’ve got two children, a boy, Alby, aged three and a four-month-old girl, Maya. He hopes that one day, one of them might follow in the footsteps of their parents and grandfather. His son, Alby, already loves being around the business and proud dad Alex has had work uniforms ready to go for both children since birth.
As for what’s next for Cowra Hire, Alex says it’s to keep the business growing. “My vision is to keep growing the business and expanding the hire fleet,” he says.
“We try and keep up with the trends of the bigger cities and will continue to introduce
new technologies into the region where we can,” he says. “Whatever we think is going to make it easier for our customers to work.”
They’re also competing with other industries in the district for good talent, however to date, have been lucky with their hiring decisions, including David, who’s been with the business for over 20 years, Allan, who joined 17 years ago and Tom who’s now clocked over five years with Cowra Hire.
“Each of them bring their own great skillset to different areas of the business and are contributing to our success,” says Alex.
Maybe it’s because of the great laid-back lifestyle offered in Cowra. “There’s a lot of work out here but unlike the cities, it’s not flatout all the time,” he says.
“There’s always something happening and things to do, especially for those who love outdoor activities.”
To contact Cowra Hire visit www.cowrahire.com.au.
Back in the day: Charlie Rowston, circa 1996.
Alex and Roie Rowston with their children, Maya and Alby.
HRIA AIMS TO ATTRACT NEW TALENT TO THE INDUSTRY.
WITH THE “SKILLS SHORTAGE” AN ENDURING ISSUE FOR NUMEROUS INDUSTRIES, INCLUDING THE HIRE INDUSTRY, 2024 HAS SEEN THE HRIA BRING ONLINE SEVERAL NEW APPROACHES TO ATTRACTING NEW TALENT TO THE INDUSTRY.
WORKING OFF THE BASIS OF ITS EXISTING activities to raise awareness of the industry through the Careers in Hire website and attendance at various careers expos, in 2024 there has been a more targeted approach to raising awareness with school leavers and those embarking on trade qualifications.
For those attending HIRE24 in Brisbane in June, delegates may have observed the “Introduction to Hire” tour that was provided to approximately 50 students from the local campus of the Australian Industry Trade College. “Whilst attendance at careers expos is a great way to raise general awareness of the Hire industry, it can also be a challenge to communicate clearly with target demographics purely because of the volume of
“Offering a direct invitation to engage, we were able to get greater cut-through with students and teachers alike”
exhibitors”, noted HRIA Marketing Manager, Sally Cannon. “We found that by offering a direct invitation to engage, we were able to get greater cut-through with students and teachers alike; this in turn generated new opportunities to introduce the industry”, continued Sally.
Since HIRE24, further opportunities are now being explored through the vocational placement officers at TAFE QLD, Department of Education Victoria’s Senior Secondary Pathways Reform Taskforce and Department of Education Queensland’s Link and Launch program. Whether it be providing an industry snapshot to Regional School Industry Partnership Program managers, scheduling a tour of a local hire business for school students or creating a connection for vocational placements, the HRIA is keen to tackle the challenge of attracting new talent head on.
Nic Chiew introduces TAFE students to key industry manufacturers
ire and ental ndustry ssociation
WHY HIRE FROM A HRIA MEMBER
• HRIA Members will recommend the right equipment for your job
• HRIA Members can provide instruction on use of the equipment
• All equipment hired by HRIA members is thoroughly checked and maintained prior to each hire and electrically tested and tagged where needed
By choosing to hire from a HRIA member you are ensuring the best possible hire experience. WITH OVER
• HRIA members follow all Workplace Health and Safety requirements and have access to the latest safety legislation – ensuring the highest standard of safety for employees and hirers of equipment
• Hiring from an HRIA member ensures equipment reliability and efficiency
• HRIA members are committing to a code of ethics
LEASE IT OR LOSE IT: THE QUIRKY WORLD OF PPS LEASES
UNDER THE PERSONAL PROPERTY SECURITIES ACT 2009 (CTH) (PPSA), THE PPS LEASE OFTEN BECOMES FAMILIAR IN LESS-THAN-IDEAL CIRCUMSTANCES — USUALLY WHEN CUSTOMER’S LIQUIDATOR ARGUES THE LEASE CONSTITUTES A PPS LEASE AND SHOULD HAVE BEEN REGISTERED. THE CONSEQUENCE OF NOT PERFECTING (USUALLY BY REGISTRATION ON THE PPS REGISTER ) IS EITHER LOSS OF THE PRIORITY TO EQUIPMENT / GOODS (GOODS), OR WORSE, LOSS OF YOUR GOODS ALTOGETHER.
Rebecca Hegarty
Partner
BARTIER PERRY
When only perfection will do
If a lease of Goods secures payment or performance of an obligation (eg., a financing lease), then regardless of its length of term, it should be perfected. Some leases do not secure payment or performance of an obligation. For example, an operating lease, where Goods are returned at the end of the term. These leases have been deemed to be ‘security interests’ under the PPSA. However, there are some conditions around when such leases fall into the PPS lease category based on their length of term and operation of the business.
In it for the long haul
To be a PPS lease it must be a lease for:
a) more than two years; b) up to two years that is automatically renewable at the option of one party, if all the terms might exceed 2 years;
c) up to two years or an indefinite period where the lessee with consent retains possession for more than 2 years.
d) However, it will not be a PPS lease if the lessor is not ‘regularly engaged’ in the business of leasing.
Regularly engaged
Whether someone is regularly engaged in leasing goods depends on the circumstances. In the case of De Bourbel Pty Ltd (In Liq) v Distilleria Pty Ltd (2023) two people set up a whiskey distillery and incorporated two companies. The first, Distilleria De Bourbel (Distilleria), owned the land and leased plant and equipment to the second company, De Bourbel which occupied the land and ran the distillery. When De Bourbel was placed into liquidation, the liquidator claimed the plant and equipment was leased under a PPS lease and as it was not registered on the PPS register, vested in De Bourbel.
The Court decided that, to the extent the plant and equipment had not become fixed to the land, it was under a PPS lease. Further, as Distilleria was set up to lease the plant and equipment to De Bourbel, this was enough for Distilleria to be considered ‘regularly engaged’ in leasing out goods. The plant and equipment became part of the assets of De Bourbel in liquidation. This was certainly a case to warrant Distilleria needing a stiff drink to numb the pain of loss.
Key takeaways
• Regularly review your lease terms and consider if the term is indefinite or may run over two years. Run over in time is common in leases between related companies.
• Consider whether leasing is a proper component of your business.
ELEVATING WORK PLATFORM ASSOCIATION OF AUSTRALIA INC
ABN 32 545 830 419
EWPA BOARD OF DIRECTORS
President John Glover Tel: 0419 663 863
Vice President
Tim Nuttall Tel: 03 9547 7700
Past President Doug Rawlings Tel: 08 9350 570
Chief Executive Officer James Oxenham Tel: 02 9998 2222
NSW President
Luke Schubert Tel: 0458 770 002
VIC President
Keith Clarke Tel: 0400 369 900
QLD President
Richard Gannon Tel: 0437 477 279
SA President
Ray Green Tel: 0473 217 310
WA President: Will Reilly Tel: 0408 474 261
TECHNICAL DIRECTOR: OPER ATIONS
Peter Davis Tel: 02 8796 50551
TECHNICAL DIRECTOR: ENGINEERING
Peter Wenn
Tel: 03 9568 7211
COMMITTEE
Bob Mules Tel: 0402 982 999
James Nightingale Tel: 0457 110 110
Tony Fish Tel: 0427 115 711
TELESCOPIC HANDLER ASSOCIATION OF AUSTRALIA (TSHA)
Opinions published in Hire & Rental Magazine do not necessarily reflect the opinions of the association or the Editor. The HRIA accepts no responsibility for the accuracy of any information contained in this magazine and readers should rely upon their own enquiries in making decisions related to their own interest. All rights reserved. ISSN 1838-1197
RT SCISSOR LIFTS
JOHN GLOVER EWPA National President
Buckle in for a bumpy few months
THE END OF THE YEAR IS CLOSING IN FAST, AND THIS YEAR HAS BEEN CHALLENGING!
The market has softened as predicted and rental companies are reporting soft utilisation; suppliers are reporting softening demand with immediate delivery on many of their product lines.
We are still in for a bumpy ride with interest rates yet to lower, Christmas coming and a federal election in May 2025
Now is the time to catch your breath and focus on fleet availability to exceed the customer expectations.
There have been updates with the yellow card being dragged into the 21st century. It is now available as a digital card that sits in your Apple/Andriod wallet. The launch of the EWPA Digital Yellow Card is a significant advancement in workplace safety for industries using MEWPs, aiming to combat fraudulent certifications and ensure that all EWP operators have received proper training.
“Support The Association That Supports You!!”
The EWPA has a range of log books, yellow pouches, grey cards, powerline decals, checklist pads, all designed for longevity in the rough hire world. These can be ordered electronically with discounts for members. Your ongoing support for these products is greatly appreciated and we thank you.
As we close the year out, my message to you is to stay safe, drive safe and be patient over the Christmas period, family is priceless. “Better to arrive late than dead on time”.
Sinoboom expands service offering
GLOBAL ELEVATING WORK PLATFORM MANUFACTURER SINOBOOM INTELLIGENT EQUIPMENT HAS FURTHER INCREASED ITS SERVICE LEVELS WITH THE OPENING OF A NEW FACILITY IN BRISBANE.
2024 has been a big year for Sinoboom Australia with the establishment of Sydney and Brisbane facilities and the introduction of field service teams across three locations.
Sinoboom Australia National Service Manager, Conrad Christian, said the expansion of their service centres is critical to their national strategy.
“Our new facility in Brisbane, like our facilities in Sydney and Melbourne, will support our customers with equipment sales, parts, workshop and field service support.”
Sinoboom Intelligent Equipment is now in its fourth year of operations and has made a significant impact to the Australian EWP industry.
“As a Chinese brand, we need to work hard to meet customer expectations and build consumer confidence,” said Conrad.
“Outstanding service support and ease of doing business is key and everyone within the Sinoboom Australian team is committed to the strategy. That hard work is now paying off as we establish the Sinoboom name as a premium brand around Australia and the rest of the world.”
“We now operate factory trained field service technicians in all our facilities and will continue to grow our numbers to ensure we are prepared for the future,” said Conrad.
“This expansion will also see our parts department grow with a major parts centre being established within the new Brisbane facility. This will place Sinoboom parts across all three locations, with major parts centres in Melbourne and Brisbane.”
The new Brisbane service centre is located at 39 Alta Rd, Caboolture.
“Australia has always been a strong market for super booms.”
Sinoboom’s new Brisbane facility.
Sinoboom’s fleet of service vehicles operate in Melbourne, Sydney and Brisbane.
Plugging into the future: Kelm Hire Goes Electric with JLG EC Boom
AS EMISSION REGULATIONS TIGHTEN AND AUSTRALIA TRANSITIONS TOWARDS ELECTRIC MACHINERY, KELM HIRE IS AT THE FOREFRONT OF THIS SHIFT WITH THEIR ACQUISITION OF AUSTRALIA’S FIRST FLEET OF JLG EC BOOM LIFTS.
Kelm Hire has built a reputation for speed, reliability, and exceptional customer service. Committed to innovation, Kelm Hire is the first to offer JLG’s fully electric EC Boom Lifts.
Agility meets sustainability
Customers have already praised the new machines for their performance, noting that they are as quick and agile as their diesel counterparts.
“The feedback on them is brilliant,” says Matt Hoy, General Manager of Kelm Hire. “They feel like a quick unit, just as agile as a diesel unit. The performance is exactly the same.”
The JLG EC Boom Lifts represent a significant innovation in the hire industry, providing a powerful, eco-friendly alternative to diesel. The EC boom lifts are equipped with lithium-ion phosphate batteries and electric motors, resulting in zero emissions and quieter operation.
Ready to roll
Kelm Hire was trained and comfortable with the EC boom lifts as they were rolled out.
“We walked them through the features, functions, and benefits of the machine, ensuring they fully understand it,” said Chris Hellier from JLG. “If there’s ever a breakdown or
they need training, software updates, or support with any new models, they can always reach out to us.”
However, the electric boom lifts are easier to service and maintain, thanks to their simplified electric systems.
“For us internally, the mechanics feel the electric booms are easier to service, and they’re more efficient,” Matt adds. “This ease of maintenance, combined with the machines’ reduced noise levels, makes them ideal for urban job sites and areas where noise control is critical.”
Kelm Hire and JLG: Partners in progress
Kelm Hire’s relationship with JLG dates back to the company’s inception in 2017. JLG equipment has become a cornerstone of Kelm Hire’s fleet, making up 98% of their EWP offerings.
“JLG had already rolled them out in America and Europe, so after our research, we chose to proceed based on the quality JLG provides,” Matt said.
The collaboration between Kelm Hire and JLG has allowed both companies to lead the way in bringing sustainable, highperformance equipment to the Australian market.
Charging ahead
“Everyone now wants to have that green option on sites,” says Chris. “While diesel will always have its place, there’s definitely a shift towards battery and electric options.”
Kelm Hire and JLG are setting a new standard for equipment hire in Australia while contributing to a more sustainable future for the industry as a whole. T
(above)
Kelm Hire's new JLG Electric Booms
THE FUTURE OF LIFTING IS ELECTRIC.
Meet the new EC450AJ & EC520AJ articulating booms – the electric-powered heroes of the job site. Same robust performance as diesel, but quieter, cleaner, and more sustainable.
With working heights of 15.72 m and 18.00 m, operators have the ability to go more places thanks to their low profile, non-marking tyres and compact dimensions.
Key Features:
Just as quick and agile as their diesel counterparts
Same performance you’d expect from diesel
A powerful, eco-friendly alternative to diesel-powered lifts
Equipped with lithium-ion phosphate batteries and electric motors, resulting in zero emissions and quieter operation
Ease of maintenance, and reduced noise level, makes them ideal for urban job sites and areas where noise control is critical
Contributes to a more sustainable future for the industry as a whole
Lower TCO (significantly reduces service requirements)
Quick recharging
Outstanding residual value
Built for today, ready for tomorrow.
EC450AJ
EC520AJ
Working towards safer outcomes for telehandler operators
THE VERSATILITY OFTELEHANDLERS, IN TERMS OF MACHINE CONFIGURATION AND AVAILABLE ATTACHMENTS, HAS BEEN A DRIVING FACTOR IN THE RISING POPULARITY OF THESE MACHINES.
BY NICHOLAS CHIEW
It’s now common to see these versatile machines on small scale residential construction sites, large scale commercial projects, strategic infrastructure projects, vast agricultural properties and indeed remote mining sites.
A counterpoint to the rapid nature of the adoption of telehandlers across multiple industries, has been the comparatively slower evolution of state safety legislation and lack of harmonisation across the country. As a result, current individual state WHS/OHS legislation struggles to define telehandlers, and consequently, operator training requirements. For this reason, the TSHA has developed a Licensing Matrix to assist PCBU’s in identifying operator training requirements in each state and territory.
What we’ve seen over the course of 2024, has been a continuing shift in how safety regulators approach telehandlers.
First ‘cab off the rank’ was WorkSafe Victoria’s introduction of a telehandler specific ‘TV’ class high-risk work licence. This new class of high-risk work licence became active on 1 July 2024 across selected WorkSafe endorsed RTOs. Interestingly, this new licence is an option for operating a non-slewing telehandler > 3.0T capacity, however, it’s not the only option. The traditional CN licence is still deemed an acceptable form of operator training in Victoria.
In recent months, SafeWork Australia has released its ‘Phase 2 Discussion Paper- Improving crane licensing’ under the model work health and safety laws. This paper explores a different approach to licensing for cranes and by association, telehandlers and proposes introducing a new telehandler high-risk work license.
This proposed model is taking the approach to licensing of:
• considering machine function versus machine lifting capacity
• introducing a base module and further elective modules for telehandlers for work platforms and suspended loads
• introducing a practical experience requirement for issue of a high-risk work licence.
As part of the industry consultation process, the TSHA provided expert industry-backed insight in its submission to SafeWork Australia and met with key members of the SafeWork Australia working group to further discuss and physically demonstrate machine function and capabilities.
The process of licence reform for telehandlers will not happen overnight, however the TSHA continue to focus on working for effective telehandler specific operator training that is geographically accessible, commercially reasonable and most importantly, results in a safer industry.
The TSHA Gold Card operator training is the only training program that records the make and model of the telehandler used during training and the type of attachment/s the operator was trained to use. This information is visible on the operator’s photographic TSHA Gold Card and since August 2024, has been made available as a digital licence on an operator’s smartphone.
While the exact pathway of future operator licencing may be murky, the TSHA is committed to working with the regulatory authorities to affect safer outcomes that benefit the industry as a whole.
LiuGong MEWP range lands
LIUGONG ONE OF THE LARGEST CONSTRUCTION MANUFACTURERS IN THE WORLD IS SET TO KEEP THE MOMENTUM GOING WITH NEW MEWP’S ARRIVING IN AUSTRALIA THIS MONTH.
Why does LiuGong sound familiar? Having been in Australia for over 20 years, this leading manufacturer in compaction and earthmoving, started in 1958 and is currently a leading the way with both ICE and battery offerings in wheel loaders, excavators, rollers, graders and more.
As already announced, Access Service Australia and New Zealand have partnered with LiuGong to be the exclusive dealer for Access Equipment, we are excited to be contributing to the development along the journey and proud to support the newly released products.
Adding to the current scissor lift offering, Access Service is preparing for market 14 & 16 metre electric knuckle booms, micro scissors, mast lifts and 16metre electric rough terrain scissor lifts.
LiuGong Research and Development engineers are not resting either, soon to be release even more models, which are currently in pre-production testing, continue with the reliability and hardness that LiuGong have built a reputation around.
Partnering with LiuGong, Access Service Australia and New Zealand, are offering quality and efficiency through
design, then supporting it from locations along the east coast of Australia and New Zealand’s North Island, we can positively say you’re not only investing in quality but should be confident in the knowledge your purchase is Safe, in our hands.
Built tough to handle the Australian conditions and continually evolving as technology improves. LiuGong is listening to customers and increasing ROI with telematics, better battery life and clever user-friendly design, ensuring LiuGong stays at the cutting edge of technology and a favourite with the operators and owners alike.
New to the team,
The LA16JE an articulating boom lift with a maximum working height of 17.8m and platform load capacity of 260kg. It features pure electric power with a 51.2V battery for zero emissions and low noise, ‘advanced’ safety with dual-channel sensors, automatic braking, and a 360° rotating turret. Its compact design, with an inside turning radius of just 2.06m, is sure to give efficient performance even in tight spaces.
To find out more, visit www.accessservice.com.au
“Access
Haulotte launches new service program
HAULOTTE AUSTRALIA LAUNCHES NEW SERVICE PROGRAM SPECIFIC FOR AUSTRALIAN REQUIREMENTS. THE PROGRAM MEETS ALL EWPA AND AUSTRALIAN STANDARDS FOR 10-YEAR MAJOR INSPECTIONS AND COINCIDES WITH MOVE TO NEW SERVICE FACILITY IN BRISBANE.
HAULOTTE HAVE LAUNCHED A NEW SERVICE PROGRAM specifically designed for the requirements of Australia. The new program offers flexibility for the asset owners and provides three options for renewing EWP machines.
The launch of this program was a key factor in Haulotte’s decision to relocate their QLD service facility to Crestmead last month.
Strategically positioned near major highways, the new facility offers increased space for repairs, maintenance and 10-year inspections. This expanded location strengthens Haulotte’s service capabilities with four service branches across Australia, backed up by a dedicated team of over 30 service professionals.
The new service program contains three modules, each designed to meet the varied needs of the industry based on the lifetime of the machine, how it has been used and what is its intended use in the future.
National Operations Manager for Haulotte Evan Goulis explains the new program and the need behind it.
“We have been completing 10-year inspections for our machines for several years now and always meet the
required standards for increasing machine life up to 15 years. Now we have formalised the program to include basic and cosmetic improvements right through to a complete refurbishment,” said Evan.
The first module is REFRESH. This is for machines that may be getting close to 10 years but have been exposed to environmental elements or been on high rental rotation. During the refresh stage all decals are replaced, and the machine is repainted to look brand-new. The machine also undergoes a comprehensive review and function testing to determine what would make the machine more reliable. These recommendations are then provided to the owner for consideration.
“We make recommendations such as replacements of parts or safety improvements that are available on newer models. These improvements are often covered by the next modules RECERT and REFURB” adds Evan.
The RECERT module is designed to extend the life of the machine and meet all compliance and safety measures.
RECERT meets Australian Standards AS2550 and include updates to all decals, safety bulletins and software. It also includes an in-depth review and complete function test, full engine service plus genuine spare part replacement. The machine is then returned to the fleet, meeting all current requirements, with an extended 5 years of operation.
The third module is REFURB and features everything covered in RECERT plus recommendations for repairs that are outside the 10-year inspection standards. It also includes some cosmetic improvements such as replacement covers and optional painting. In addition, the technicians will inspect the wheels and hydraulic hoses to determine if they need replacement.
“We hope that this new program will make it easier for customers to understand the options available and to choose the best module to suit the needs of the machine.
Haulotte's new facility in Queensland
WARRAN TY YEARS
This is backed by the expertise of the OEM who understand the machine, has access to the parts and the technical skills to complete the works”, said Evan.
This new program has been developed based on service works completed with several hire companies that have been using Haulotte for their 10-year inspections. Service Manager for Alfasi, Daryl Steer describes what they look for when needing service or inspections on their fleet.
“When we look for a service provider, we look for someone that is reliable and gets the unit completed in a timely manner to minimize loss of income, but most importantly a supplier that does a thorough job. Haulotte standards are industry leading, so we feel confident to send them any machine, from any manufacturer”, adds Daryl.
Find out more about what is involved in a 10 year inspection https://haulotte-community. haulotte.com/a/10-years-inspection-anaussie-particularity/ For more information visit www.haulotte.com.au/ en_AU/refurbishment or contact Haulotte on serviceaustralia@haulotte.com
The EWPA provides a united voice for the industry, promoting the industry as the safest choice for carrying out work at height.
Visit www.ewpa.com.au to find out more or join today
ERIN JOHNSTON HRIA EVENTS DIVISON PRESIDENT
Ringing in the party season
WITH THE 2024 PARTY SEASON WELL AND TRULY UPON US, I KNOW SOME MEMBERS WILL BE GEARING UP AS THE BIG END OF TOWN PREPARES TO CELEBRATE ALL THINGS SPRING RACING FOLLOWED CLOSELY BY SOME BIG CORPORATE CHRISTMAS PARTIES.
In other industry news, we’ve already kicked off the working group for next year’s HIRE25 Events panel. I may be biased but I have to admit, it was a great panel this year but there’s always room for improvement so we’re looking for ways to shake it up a little. So my question to you is what would you like to see next year? Our objective is always to have a frank and robust discussion about the issues which impact our industry the most so I’m keen to hear from you — the event industry experts — about the topics you’re interested in and how we could better approach this segment to make it the best one yet. All ideas welcome!
Finally, as this is the last issue of Hire and Rental magazine for the year, I’d like to say thanks for your support — it's been brilliant. Wishing you all a fantastic festive ahead and may 2025 bring you, your families and your business, every happiness and success.
Yet, for many smaller companies, that’s simply not the case. With the costs of living — utilities, groceries and everyday essentials — rising disproportionately to wage growth, the budgets of many Australians continues to be stretched to breaking point. And that’s having a flow-on effect to discretionary spending on smaller events, such as weddings and private parties, that are the ‘bread and butter’ jobs for so many of us. My best advice is to be upfront and communicate more with your potential clients about budgets, price points and options, and if there’s a way you can add value without impacting your client’s bottom line, do it. Your clients will love you for it.
As many of you in the events space would know, throughout this year we have been working on updating the HRIA’s Marquee Weighting Guide. With the guide last published in September 2016 — to align with the 2015 ABCB Temporary Structures Standard — the review is designed to ensure the guidelines remain fit-for-purpose in the current events environment. It’s also a great opportunity to refresh the guide, ensuring it’s easier to use as a reference point and provides additional information that will benefit every event company in the business of hiring temporary structures. However, while we had anticipated this would be published late in 2024, it’s still a work in progress. We’ll keep you posted once further details become available.
"My best advice is to be upfront and communicate more with your potential clients about budgets, price points and options, and if there’s a way you can add value without impacting your client’s bottom line, do it."
Taking leadership to the next level
THE HRIA’S INAUGURAL BUSINESS LEADERSHIP CONFERENCE WAS HELD FROM 25–26 OF SEPTEMBER AT THE RACV ROYAL PINES RESORT ON THE BEAUTIFUL GOLD COAST.
Supporting the professional growth and capability of people in the hire industry is a cornerstone of the HRIA’s strategic objectives.
The Business Leadership Conference was designed for current and emerging leaders of the hire industry, affording participants an all-too-rare opportunity to take time out to focus on growing their leadership capability.
The conference program addressed key leadership topics through a series of punchy presentations from subject matter experts, A non-negotiable was that each presentation had to provide practical takeaways that could be taken back and implemented in the real-world hire environment.
With approximately 30 delegates across a broad range of businesses attending, the RACV Royal Pines Resort provided a scenic backdrop to embark on 1.5 days of learning and networking with industry peers.
With three 18-hole course combinations available, participants enjoyed the traditional networking, bragging and frustration of chasing a small white ball for a round of golf. An informal welcome cocktail function provided delegates the opportunity to further solidify connections and hear about the day ahead.
Recognising the healthy body/healthy mind link, several participants braved an early morning mobility session facilitated by performance coach, Mitchell Woods. The session featured movements to loosen the limbs and open the body in preparation for a full day of learning.
“The icing on the cake was closing out the session with a facilitated breathwork exercise,” said Kayla Shadbolt, Swan Hill Hire General Manager.
“This left me mentally energised and clear for the day ahead.”
The formal conference kicked off with an excellent keynote presentation from Sean Gordon OAM, addressing healthy culture and personal empowerment in leaders. Further highquality presentations focused on Time Management (Paul De Martin, Priority Management), Brand Value (Nick Foley, Director, Intangify), Recruitment and Retention
(Jo Brown, Beaumont People) and Building Business Value (Gary Radford, MYNT).
The program closed out with a lively and informative expert panel discussion that covered everything from ESG reporting legislation, new technology, innovation and practical leadership insights. With each presentation featuring practical tips and takeaways, delegates left a very full day of learning armed with new information and new strategies.
The conference concluded with a formal dinner at the Royal Pines signature restaurant on the 21st floor, which afforded spectacular views of the Gold Coast skyline. With the conference officially closed, a healthy number of delegates continued their discussions informally well into the evening.
“The HRIA leadership conference was a fantastic opportunity to gather with colleagues from our industry, share experiences, build networks and learn from the excellent keynote speeches presented by true leaders in their fields.
I’d like to thank Nicolas and the HRIA for putting real thought and effort into this inaugural event and look forward to future programs,” said Omar Al-Khayat, Technical Operations Lead at Select Plant Australia.
“Networking is a feature of our HRIA events,” remarked HRIA National President, Jeremy Shaw. “The late night discussions are typically a good indication of a well run and well received event!”
With both informal and formal feedback from the conference being overwhelmingly positive, the HRIA National Office team are optimistic that the HRIA Business Leadership Conference will return in 2025…bigger and better! T
Just keep swimming
CHARLIE PIDCOCK HAS A PASSION FOR TRAINING AND COACHING. SINCE THE EARLY 2000S, HE’S WORKED IN THE HIRE INDUSTRY, FIRST WITH NATIONAL HIRE THEN COATES HIRE AND AGGREKO, AND AS NOW A SPECIALIST SALES COACH. FOR THE PAST TWO YEARS, CHARLIE HAS MENTORED IN THE HRIA’S WOMEN IN HIRE DEVELOPMENT PROGRAM. THIS YEAR, HE TICKED A MAJOR ITEM OFF HIS BUCKET LIST: SWIMMING THE ENGLISH CHANNEL.
As a coach and mentor, Charlie Pidcock understands the importance of finding something to help manage your physical and mental health. That’s how ocean swimming became his saviour. “It makes me feel alive,” says Charlie. “I love it and get in it wherever and whenever I can.”
For 30 years, he’s dreamed of swimming the English Channel but it wasn’t until he enrolled in a swim stroke correction to improve his efficiency, that he actually wrote it down as a goal. Yet it took until his kids finished school for him to find the time or opportunity to take on the intense endurance training required.
In 2022, after 10 years of training, he finally secured a spot to undertake the swim…in 2024. “I burst into tears and my wife thought someone had died!” says Charlie. “It was a huge moment.”
For the next two years, his confidence and resilience grew. He developed mental strength and enlisted a support crew that would get him over the line. With around 3,000km in training under his belt, he was then ready to get it done. But there was one lastminute tip from a swim coach on the beach at Dover: “He said, ‘you’ve done all the hard work, just go swim it’,” says Charlie. “With a sense of peace and destiny coming over me, I did.”
Charlie’s swim took 12 hours and 21 minutes, only five minutes longer than his goal time.
“Standing on the shore in France, holding the Australian flag was a moment I’ll cherish,” he says.
Plenty of people have since asked Charlie why he did it. He says he knew it would help him become more focused and organised at work and that it would be good for his physical and mental health.
“Less than 2,000 people have swum the Channel which is about one-third of those who’ve climbed Mt Everest,” he says. “It’s a pretty big deal.”
He also wanted to show his kids what can happen when you set a goal and work hard to achieve it.
“Swimming the English Channel is tough and not to be underestimated. I am proud to have completed it but happier with the times I have spent with close friends and family along the way and the collective experiences we’ve all had. It’s been extraordinary and I will be eternally grateful.”
“Less than 2,000 people have swum the Channel which is about one-third of those who’ve climbed Mt Everest. It’s a pretty big deal.”
Charlie says constantly stretching his abilities prepares him better for mentoring others
BULK HIRE OPTIMISED WITH MCS RENTAL SOFTWARE
COMPANIES THAT RENT EQUIPMENT IN BULK OFTEN FACE LOGISTICAL AND FINANCIAL CHALLENGES DUE TO THE HIGH VOLUMES OF EQUIPMENT. MANUALLY PROCESSING DELIVERIES AND RETURNS CAN LEAD TO ERRORS, DELAYS, AND LOWER CUSTOMER SATISFACTION.
Addressing these challenges requires advanced software solutions that streamline equipment tracking, automate project allocations, and improve the accuracy of delivery and returns.
One of the key improvements is the ability to schedule deliveries in phases. This feature allows rental businesses to better manage large orders by breaking down deliveries into more manageable steps, ensuring that equipment arrives at the right time and in the right sequence.
The software also offers a seamless check-in process for equipment returns. When equipment is brought back, users can categorise items as either in need of cleaning, damaged, or damaged beyond repair. Each category is associated with different charges, ensuring that customers are billed accurately for any issues with the returned equipment.
Furthermore, MCS Rental Software enhances yard operations and inventory management by enabling businesses to track the availability of equipment in real time. Based on the condition of the returned equipment, the system is quickly updated to move items from "available" to "unavailable" status, automatically adjusting stock levels and ensuring the yard operations are kept organised.
The software is fully mobile-friendly, enabling staff to take photos of equipment, record signatures from customers, and complete other essential tasks in the bulk rental process whilst on-site. Nick Thomson, MCS Sales Director, explains:
“We are thrilled to introduce these updates to the MCS solution, tailored to meet the unique challenges of bulk hire businesses. The enhanced check-in process, phased delivery scheduling, and improved yard operations reflect our commitment to digitalising and
optimising workflows for rental companies across all sectors. The ability to access the software via a mobile device further demonstrates how far we have come, and we are excited to continue empowering business in the ever-evolving rental industry.”
All MCS Rental Software users can now benefit from these enhancements to the bulk hire process.
To find out more, visit www.mcsrentalsoftware.com/au
MX FUEL COMPACT TOWER LIGHT
MX FUEL, MILWAUKEE'S NEW EQUIPMENT SYSTEM, GOES BEYOND THE LIMITATIONS OF PETROL AND CORDED UNITS, UTILISING THE INDUSTRY'S MOST ADVANCED BATTERIES, MOTORS, AND ELECTRONICS TO DELIVER THE BEST EXPERIENCE FOR USERS.
Lighting has been the strongest category for the MX Fuel platform, with major Hire companies, including Coates and Kennards, making a significant investment in the MX Fuel Rocket Tower Light.
The MX FUEL Compact Tower Light delivers exceptional site lighting capabilities in a compact size, delivering up to 15,000 lumens of task and area lighting.
The impact-resistant moulded base connects with PACKOUT™ Modular Storage System via integrated locking cleats for unmatched portability on the jobsite. Weighing under 20 kg, the MXFTLIC0 features an oversized carry handle, allowing the light to be transported, set up and packed down by a single user. When powered by an MX FUEL™ REDLITHIUM™ XC406 Battery (MXFXC406), the unit runs up to 3 hours on high or up to 10 hours on low, for powerful lighting without cords or generators.
The Dual Power feature allows users to plug in for all-day use. The 2-metre folding mast can be quickly deployed by a single user with 2 deployable outriggers for increased stability and use on uneven terrains. The unit is not only portable and fast to set-up but also durable, featuring an IP56 Rating for water and dust protection. The included ONE-KEY™ functionality allows users to track and manage the tool across jobsites, unlocking full compatibility with the MX FUEL™ Equipment System. Milwaukee have a team across the country who can facilitate demonstrations and trials of the light tower.
To find out more, visit milwaukeetool.com.au
A CUT ABOVE
The Mikasa Floor and Road Saw MCD-T18H-PLUS sets the standard in precision cutting. Featuring a Honda GX390 engine with cyclonic air filtration system and anti-vibration adjustable handle, it ensures optimum performance and operator comfort.
The uniquely designed water pump injection system provides consistent water and prevents loss of water pressure throughout the entire cutting process, ensuring superior dust suppression at all times. Water supply is no problem with its large 50 Litre integrated water tank and direct hose connection fittings.
Cutting accuracy is enhanced with the safety brake, cutting depth gauge with locking mechanism, and superior power transmission. Whilst the sealed pulley and belt guard, and cyclonic air filtration system reduce ongoing maintenance.
This saw is ideal for a variety of cutting applications in concrete or asphalt. Designed around performance, durability and usability, the Mikasa Floor and Road Saw MCD-T18H-PLUS is perfect for the high demands of the hire industry.
the QR code to find out
HYBRID SOLUTIONS A GREENER POWER SOLUTION FOR AUSTRALIA’S CONSTRUCTION INDUSTRY
GLOBE POWER’S INNOVATIVE HYBRID SOLUTIONS, FEATURING HYBRID AC GENERATORS AND PATENTED SOLAR SKIDS, ARE REVOLUTIONISING POWER GENERATION FOR AUSTRALIA’S LARGEST CONSTRUCTION AND MINING PROJECTS. THESE TECHNOLOGIES ARE ENHANCING OPERATIONAL EFFICIENCY WHILE HELPING BUSINESSES ACHIEVE THEIR CARBON REDUCTION AND SUSTAINABILITY GOALS. WITH RAPID DEPLOYMENT, VERSATILITY, AND LONG-LASTING DURABILITY, GLOBE POWER'S PRODUCTS ARE SETTING NEW STANDARDS IN RENEWABLE ENERGY.
Hybrid AC Generator Product Line-Up
Globe Power’s Hybrid AC Generators are proudly engineered and designed in Australia, offering a comprehensive and sustainable power solution. By harnessing energy from solar, battery, inverter, grid, and genset sources, the Hybrid AC Series provides a sustainable, low-maintenance, and highly efficient power option that significantly reduces both fuel consumption and service costs.
The new Hybrid AC Series includes four models, delivering continuous load outputs from 15kVA with the HAC20K-20 to 60kVA with the HAC60K3-50. A range of voltage options, including single phase 230V option and three phase 400V are offered to meet diverse power requirements.
Designed for portability, Globe Power’s Hybrid AC Series Generators can be customised to fit the unique needs of your site. These compact units come equipped with forklift pockets, lifting points, and tie-down points, allowing for straightforward transport, quick delivery, and efficient installation.
Each model features an advanced smart control system, real-time monitoring with cloud data storage, and 4G connectivity as standard. This setup provides ongoing, detailed information on power usage, fuel consumption, and runtime as well as operator-friendly diagnostic tools.
HAC Series: Industry Applications
Globe Power HAC units are an excellent choice for mining camps, events, commercial infrastructure, and residential areas undergoing utility construction. Specifically designed for remote applications, these units enhance power grid capacity in areas with limited access. Hybrid AC systems have also demonstrated exceptional performance in large-scale construction projects, particularly in powering portable site offices, thanks to their low noise, low maintenance, and fully bunded features.
For the past 18 months, the HAC Series, in conjunction with Globe Power’s Solar Skids, has been operational on the WestConnex M4-M8 Rozelle Interchange project. Each genset has delivered 13,128 hours of power to date, requiring only their first engine service. In contrast, a traditional generator would have required 26 services, each costing $275, resulting in a savings of $7,012 in service costs alone.
Total fuel consumption with Globe Power’s Hybrid system reached just 2,175 litres, while standard diesel generators would have consumed 37,488 litres during the same period. This represents a substantial reduction in both fuel usage and operational costs.
Such impressive reductions in fuel consumption, service costs, and environmental impact underscore the significant advantages of Globe Power’s Hybrid Generators for large-scale infrastructure projects. This sustainable and cost-effective solution delivers long-term benefits, supporting your efforts to meet carbon emission targets and sustainability goals.
Contact Globe Power today to discover a greener power solution for your site. www.globepower.net
EWPA Membership
EWPA Yellow Card Program
EWPA Accredited Trainers
EWPA Stationery
EWPA Safety Resources
The EWPA provides a united voice for the industry, promoting the industry as the safest choice for carrying out work at height.
DELIVERING GREATER CHOICE TO CUSTOMERS
HIRETECH PTY AUSTRALIA ARE THE NEW AUSTRALIAN DISTRIBUTORS FOR AMERICAN SANDERS.
Floor sander specialists, Hiretech Pty Australia are excited to announce they are the new distributor for American Sanders in the Australian hire and rental market. Effective 1st October 2024, Hiretech will represent both the Hiretech and American Sanders brands.
Following the acquisition of Hiretech UK in November last year, the intention is to align both the Hiretech and American Sanders brands under one unified presence for the hire and rental market.
David Krusza, Managing Director for Hiretech Pty Australia says the company is excited to offer its customers greater choice. “We have long been known as the floor sander specialists and now with the addition of American Sanders’ exceptional products, Hiretech will be able to deliver unmatched value and variety to our customers.”
Sitting alongside Hiretech’s popular drum, edger and orbital sanders will be American Sanders’ flooring machines and dust extraction range. A comprehensive selection of spare parts and abrasives will also be available.
Customers can rest assured that Hiretech will continue to offer the same high standards of service and support that they have come to expect.
Enquiries and orders can be made via phone on (02) 9625 9337 or email at sales@hiretech.com.au
HRIA REFERRAL PROGRAM
Help us build a stronger hire industry
Are you working for a HRIA member?
For every business you refer that joins the HRIA, we will reward you with a $50 gift card. Just make sure that the business mentions your name when they complete their application.
The more businesses who become members of the HRIA the stronger and more influential the industry
becomes. Our existing members know how important it is to be a member of the HRIA – so help us get the message out.
The more businesses you refer the more you are rewarded. Start referring other hire businesses now.
ALWAYS THERE WHEN YOU NEED IT.
Picture this: You’re getting audited. Or worse, sued. Did the intern file the inspection correctly two years ago? Is the contract even legible? Point of Rental’s digital platform puts all your signed contracts, documentation, inspections, manuals, etc. at your fingertips - no dust, paper cuts, or lost forms. It’s hire, made easy.