Hilton Head Island Fire Rescue 2024 Annual Report

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OUR MISSION

WE ARE COMMITTED TO SERVING OUR CITIZENS AND VISITORS BY PRESERVING LIFE, PROTECTING PROPERTY, AND CONSERVING THE ENVIRONMENT.

OUR VISION

TO STRIVE FOR EXCELLENCE IN ALL THAT WE DO!

OUR CORE VALUES

TO SERVE OUR COMMUNITY THROUGH:

COMPASSION INTEGRITY

Message from Chief Blankenship

Personnel Achievements

Map of Fire Rescue Facilities

Stations & Facilities

New KME Pumpers

Operations

Emergency Medical Service

Safety & Professional Development

Special Operations Teams

911 Communications

Community Risk Reduction

Community Outreach & Recruitment

Marketing & Communications

Emergency Management

Fleet Maintenance

Fire Rescue Accomplishments

What the Community says about Fire Rescue

As we reflect on the past year, Hilton Head Island Fire Res another year of dedicated service to our community, alon calls for service. In 2024, our team responded to over 10, the growing demand for our services. We faced numerou to a variety of emergencies, and worked tirelessly to enha reduction efforts. This report highlights our department’s initiatives, and the vital role we continue to play in safegu the environment.

Throughout 2024, we strengthened our commitment to e suppression, emergency medical services, and communit unwavering support of our dedicated personnel, partner maintained our high standards of readiness and profess of evolving challenges.

We remain focused on improving our services through in collaboration. As we look ahead, we are committed to en Island Fire Rescue remains a cornerstone of safety and s We are deeply grateful for the trust and confidence place to another year of service to the public.

PERSONNEL ACHIEVEMENTS

RETIREMENTS

PARAMEDICS

PROMOTIONS

Elizabeth Klempner
Michael Flood
Brandon DeBeauvernet
BrandonDeloach
ApparatusOperator
Jeremiah Deloach Firefighter
George Hall Firefighter
Billy Garigen Firefighter
Zach Greppi Firefighter
Steven Clark Firefighter
Andy Muhlgeier Sr. 911 Telecommunicator
Christopher Wilshusen Sr. 911 Telecommunicator
Mike Vallera Sr. Mechanic
Kyle Ramsey Fire Apparatus Operator
CJ Paszek Fire Apparatus Operator
Adam Rocafort Fire Apparatus Operator
Sean Roos Lieutenant-EMS
Sean Buchanan Fire Apparatus Operator
Greg Dombrow Fire Apparatus Operator
Kenyon Fitzharris Fire Apparatus Operator
Peter Williams Fire Apparatus Operator
Marie Garner Fire Rescue Coordinator

STATIONS

STATIONS & FACILITIES

Top 3 Busiest Days

EMERGENCY MEDICAL SERVICE Cardiac Arrest Survivors

7 70% Our Cardiac Arrest Save Rate

National Average Cardiac Arrest Save Rate 26%

CPR SAVES LIVES. GET TRAINED FOR THE MOMENTS THAT MATTER. LEARN ABOUT OUR CPR CLASSES TODAY.

SAFETY & PROFESSIONAL DEVELOPMENT

34,849 TotalTrainingHou

SPECIAL OPERATIONS

NotableAccomplishments

Command/LogisticsTrailerplacedinservice

AchievedaccreditationasaNIMSCompliantTypeIV US&RTeamfromtheEmergencyManagement AccreditationProgram(EMAP)

Placedtwonewinflatablerescueboatsinservice

ParticipatedintheStateOperationalReadiness Exercise

What did SCTF-4 do in 2024?

January

BambergTornado

August

HurricaneDebby Deploymentto Charleston& BerkeleyCounties

Technical Rescue Team

SOUTH CAROLINA TASK FORCE 4

Monthly Training Sessions

Current Members

September

HurricaneHelene DeploymenttoGreenvilleCounty

December

Completedan80-Hour StructuralCollapse Course

SPECIAL OPERATIONS

Hazardous Materials Team

South Carolina HazMat-4

2007 E-One Custom Hazmat Truck Houses equipment for hazardous materials calls for both on-island and regional response. HazMat-2 is also part of SCHM-4 which is the SC Regional Response Team for the Low Country.

Monthly Training Sessions

Total Personnel Hours of Training

Current Members

59,914

TotalIncomingTelephoneCalls

24,047 911 CALLS 9,926 CALLS TRANSFERRED TO OTHER 911 CENTERS

BUSIEST TIME OF DAY 10:00 - 11:00 BUSIEST DAY OF THE WEEK Friday BUSIEST MONTH OF THE YEAR June

911 COMMUNICATIONS

PersonnelAchievements

3SupervisorscompletedtheCenterManagementCertificationProgram(CMCP)

2SupervisorsreceivedEmergencyNumberProfessional(ENP)Certification

1TelecommunicatorreceivedthePalmettoAwardforexceptionalprofessionalismandpride

COMMUNITY OUTREACH & RECRUITMENT

New programs to build awareness of Fire Rescue‘s programs and services

2,982 11 4 29 Community events attended or hosted

New partnerships to enhance events and programs

Total Community Connections

CommunitypresentationsdemonstratingFire Rescue’simpactwithinourcommunity

COMMUNITY OUTREACH & RECRUITMENT

EMERGENCY MANAGEMENT

March

St.Patrick’sDayParade

15presentationswith500 participants

3-TropicalStormWarning

0-HurricaneWatch

0-HurricaneWarning

2-StormSurgeWatch

1-StormSurgeWarning

3-FloodAdvisory

2-SevereT-stormWatch

5-SevereT-stormWarning

9-TornadoWatch

7-TornadoWarning

4-FloodWarning Convection

Non Precipitation Coastal Hazards

14-DenseFogAdvisory

1-ExcessiveHeatWatch

1-ExcessiveHeatWarning

1-FrostAdvisory

16-HeatAdvisory

1-HighWindWatch

1-HighWindWarning

4-WindAdvisory

1-CoastalFloodWatch

1-CoastalFloodWarning

14-CoastalFloodAdvisory

5-HighSurfAdvisory

10-RipCurrentStatement

1,756EmergencyPreparedness Guidesdistributed

AreyoureadyforHurricane Season?ScantheQRcode forresources& information.

FLEET MAINTENANCE

Town of Hilton Head Island Fleet

FireRescue -57

TownStaff -52

Other/Equipment-57

Total Labor Hours

UnscheduledRepairs

Total Repairs

ScheduledRepairs&

ACCOMPLISHMENTS

ReceivedSilverMissionLifelineEMSAward fromtheAmericanHeartAssociationforour commitmentandsuccessinimplementinga higherstandardofcareforheartattack patients.

WelcomedtwonewDoctorsasourMedical ControlPhysicians,DrAndrewMatthewsand Dr.RichardUrbanski.

facilityAEDsaspartofaCIP(Capital ImprovementsProgram)project.Thisincludes theTownparksandthepublicTownfacilities

ImplementednewStationAlerting,Bryx, replacinga20-year-oldsystem. NewCAD(ComputerAidedDispatch)through SouthernSoftwareimplementedinour911 CommuncationsCenter.

Your Voice, Our Mission: Community Insights That Drive Excellence

“The crew was very responsive, professional and explained everything that they needed to do and were doing. A credit to your mission.”

“I was extremely satisfied with the response of the 911 operator and all EMS personnel. They were all professional and very responsive to my wife's emergency. Their efforts were highly appreciated and I extend my utmost gratitude to all.”

We Value Your Input!

“....His kind and gentle demeanor kept me grounded and calm in a very bad situation....Can't believe how calm he kept me, he truly was an angel when I needed one. My partner and I cannot say enough positive things about the entire team.”

“Great CPR class - excellent instructors!”

Have you interacted with Hilton Head Island Fire Rescue? Scan the QR code to share your experience.

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