








WE ARE COMMITTED TO SERVING OUR CITIZENS AND VISITORS BY PRESERVING LIFE, PROTECTING PROPERTY, AND CONSERVING THE ENVIRONMENT.
TO STRIVE FOR EXCELLENCE IN ALL THAT WE DO!
TO SERVE OUR COMMUNITY THROUGH:
COMPASSION INTEGRITY
Message from Chief Blankenship
Personnel Achievements
Map of Fire Rescue Facilities
Stations & Facilities
New KME Pumpers
Operations
Emergency Medical Service
Safety & Professional Development
Special Operations Teams
911 Communications
Community Risk Reduction
Community Outreach & Recruitment
Marketing & Communications
Emergency Management
Fleet Maintenance
Fire Rescue Accomplishments
What the Community says about Fire Rescue
As we reflect on the past year, Hilton Head Island Fire Res another year of dedicated service to our community, alon calls for service. In 2024, our team responded to over 10, the growing demand for our services. We faced numerou to a variety of emergencies, and worked tirelessly to enha reduction efforts. This report highlights our department’s initiatives, and the vital role we continue to play in safegu the environment.
Throughout 2024, we strengthened our commitment to e suppression, emergency medical services, and communit unwavering support of our dedicated personnel, partner maintained our high standards of readiness and profess of evolving challenges.
We remain focused on improving our services through in collaboration. As we look ahead, we are committed to en Island Fire Rescue remains a cornerstone of safety and s We are deeply grateful for the trust and confidence place to another year of service to the public.
Chris Blankenship, Fire Chief
Top 3 Busiest Days
EMERGENCY MEDICAL SERVICE Cardiac Arrest Survivors
7 70% Our Cardiac Arrest Save Rate
National Average Cardiac Arrest Save Rate 26%
CPR SAVES LIVES. GET TRAINED FOR THE MOMENTS THAT MATTER. LEARN ABOUT OUR CPR CLASSES TODAY.
34,849 TotalTrainingHou
NotableAccomplishments
Command/LogisticsTrailerplacedinservice
AchievedaccreditationasaNIMSCompliantTypeIV US&RTeamfromtheEmergencyManagement AccreditationProgram(EMAP)
Placedtwonewinflatablerescueboatsinservice
ParticipatedintheStateOperationalReadiness Exercise
What did SCTF-4 do in 2024?
January
BambergTornado
August
HurricaneDebby Deploymentto Charleston& BerkeleyCounties
Technical Rescue Team
SOUTH CAROLINA TASK FORCE 4
Monthly Training Sessions
Current Members
September
HurricaneHelene DeploymenttoGreenvilleCounty
December
Completedan80-Hour StructuralCollapse Course
South Carolina HazMat-4
2007 E-One Custom Hazmat Truck Houses equipment for hazardous materials calls for both on-island and regional response. HazMat-2 is also part of SCHM-4 which is the SC Regional Response Team for the Low Country.
59,914
TotalIncomingTelephoneCalls
24,047 911 CALLS 9,926 CALLS TRANSFERRED TO OTHER 911 CENTERS
BUSIEST TIME OF DAY 10:00 - 11:00 BUSIEST DAY OF THE WEEK Friday BUSIEST MONTH OF THE YEAR June
3SupervisorscompletedtheCenterManagementCertificationProgram(CMCP)
2SupervisorsreceivedEmergencyNumberProfessional(ENP)Certification
1TelecommunicatorreceivedthePalmettoAwardforexceptionalprofessionalismandpride
New programs to build awareness of Fire Rescue‘s programs and services
2,982 11 4 29 Community events attended or hosted
New partnerships to enhance events and programs
CommunitypresentationsdemonstratingFire Rescue’simpactwithinourcommunity
COMMUNITY OUTREACH & RECRUITMENT
March
St.Patrick’sDayParade
15presentationswith500 participants
3-TropicalStormWarning
0-HurricaneWatch
0-HurricaneWarning
2-StormSurgeWatch
1-StormSurgeWarning
3-FloodAdvisory
2-SevereT-stormWatch
5-SevereT-stormWarning
9-TornadoWatch
7-TornadoWarning
4-FloodWarning Convection
14-DenseFogAdvisory
1-ExcessiveHeatWatch
1-ExcessiveHeatWarning
1-FrostAdvisory
16-HeatAdvisory
1-HighWindWatch
1-HighWindWarning
4-WindAdvisory
1-CoastalFloodWatch
1-CoastalFloodWarning
14-CoastalFloodAdvisory
5-HighSurfAdvisory
10-RipCurrentStatement
1,756EmergencyPreparedness Guidesdistributed
AreyoureadyforHurricane Season?ScantheQRcode forresources& information.
Town of Hilton Head Island Fleet
FireRescue -57
TownStaff -52
Other/Equipment-57
UnscheduledRepairs
ScheduledRepairs&
ReceivedSilverMissionLifelineEMSAward fromtheAmericanHeartAssociationforour commitmentandsuccessinimplementinga higherstandardofcareforheartattack patients.
WelcomedtwonewDoctorsasourMedical ControlPhysicians,DrAndrewMatthewsand Dr.RichardUrbanski.
facilityAEDsaspartofaCIP(Capital ImprovementsProgram)project.Thisincludes theTownparksandthepublicTownfacilities
ImplementednewStationAlerting,Bryx, replacinga20-year-oldsystem. NewCAD(ComputerAidedDispatch)through SouthernSoftwareimplementedinour911 CommuncationsCenter.
“The crew was very responsive, professional and explained everything that they needed to do and were doing. A credit to your mission.”
“I was extremely satisfied with the response of the 911 operator and all EMS personnel. They were all professional and very responsive to my wife's emergency. Their efforts were highly appreciated and I extend my utmost gratitude to all.”
We Value Your Input!
“....His kind and gentle demeanor kept me grounded and calm in a very bad situation....Can't believe how calm he kept me, he truly was an angel when I needed one. My partner and I cannot say enough positive things about the entire team.”
“Great CPR class - excellent instructors!”
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