WARRANTY INFORMATION The products available at Highgrove Bathrooms have been manufactured under the highest standards of quality and workmanship. All Highgrove Bathrooms products carry warranties of up to and including 15 years. Please Refer to the below for warranty information per product.
ACCESSORIES
WARRANTY
Standard Accessories
2 year
I NFORMATI ON 7 year replacement product / parts 2 year replacement product / parts
15:1 year 5 year 2:1 year 2:1 year
15 year replacement product :1 year labour 5 year replacement product 2 year replacement product :1 year labour 2 year replacement product :1 year labour
15:1 year
15 year replacement product :1 year labour
7:1 year 7 year 2:1 year 2 year
7 year replacement product (Bath shell) :1 year labour 7 year replacement product 2 year replacement product :1 year labour 2 year replacement product
7 year 7 year 2 year 2 year 3 year 2 year
7 year replacement product 7 year replacement product / parts 2 year replacement product / parts 2 year replacement product / parts 3 year replacement product / parts 2 year replacement product / parts
Shower Heads & Hand showers
5 year
5 year replacement product / parts
Chrome Plated Brass ware Shower Heads & Hand showers (ABS) Accessories & Spare Parts Flexible Hoses
5 year 2 year 1 year 1 year
5 year replacement product / parts 2 year replacement product / parts 1 year replacement product / parts 1 year replacement parts
(Ollie/Spin/Eden/Ottimo/Evoke)
15 year 7:1 year
15 year ceramic cartridge replacement only (*1) 7 year replacement products and parts 1 year parts & labour
Pull Out Sink Mixers (Chevron) Standard Mixers Tapware Sets
5:1 year 3 year 3 year
5 year ceramic disc & parts only :1 year labour 3 year replacement product / parts 3 year replacement product / parts (*2)
Premium Accessories (Spin/Evoke/Eden/Cielo) 7 year
BASINS
Solid Surface Basins Vitreous China Basins / Vanity Tops Concrete Basins Terrazzo Basins
BATHS
Solid Surface Stone Baths Freestanding Baths Drop In Baths Concrete Baths Clawfoot Bath Feet
SHOWERS
EziLay Shower Trays & Niches Shower Bases - SMC Frameless Glass/ Pool Glass Semi Frameless Showers Hinges, Clips, Spigots & Latches Bath Screens
SHOWERS OUTLETS (Stainless Steel/Brass)
A l l sho we r s , t ap w ar e and t oilet s sold at Highgrove Bathrooms have been laboratory tested and certified compliant with the WELS. An Australian Government standard put in place to help reduce unnecessary water usage. A WELS efficient shower head alone uses 40-50% less water and the average toilet flush uses under 1/3 of the water that a traditional toilet would.
TAPWARE
Premium Mixers (Domestic use)
TOILETS
7:1 year Toilet Suites 7 year Bidets 7 year In-Wall Cisterns & Push Plates 1 year Parts/Valves/Accessories 1 year Cistern Mechanisms 1 year Soft Close Toilet Seats The WaterMark certification is used in relation to water supply, sewerage, plumbing and drainage goods. After being tested to comply with specific specifications and standards, the product can be WaterMark approved. Therefore you can be confident in the quality of your product when you see the WaterMark symbol.
NOTE
Note (*1) : Excludes Damage to ceramic disk cartridges from pieces of copper tube, plastic tube, sand, dirt or thread tube etc. All speciality finishes are subject to 2 year replacement product and parts and 1 year replacement product and parts & labour. Note (*2) : Jumper valves and ceramic disk spindles; 1 year parts only. Note (*3): Excludes valves, seats, button assembly, links, flush pipes and other internal components which carry a 1 year replacement warranty Note (*4): 1 year warranty applies to Mirrors on Mirrored Cabinets
VANITIES
Vanities Concrete Tops Terrazzo Tops Glass Vanity Tops Poly marble & Stone Vanity Tops Side Cabinets Timber Tops
FINISHING TOUCHES Floor Grates & Wastes Heated Towel Ladders Bathroom Fan Heat Lights Mirrored Cabinets LED Mirrors Mirrors
KITCHEN + LAUNDRY Premium Sink ware (Burazzo) Standard Sink ware Accessories Laundry Cabinet
7 year replacement product / parts (*3) :1 year labour 7 year replacement product 7 year replacement product 1 year replacement parts 1 year replacement parts 1 year replacement parts
5:1 year 2:1 year 2:1 year 2 year 5 year 3 year 2 year
5 year replacement product / parts :1 year labour 2 year replacement product :1 year labour 2 year replacement product :1 year labour 2 year replacement product 5 year replacement product 3 year replacement product 2 year replacement product
5 year 3 year 3 year 3 year 2 year 1 year
5 year replacement product / parts 3 year replacement product / parts 3 year replacement product / parts (Bulbs not included) 3 year replacement product (*4) 2 year replacement product 1 year replacement product
7:1 year 3 year 1 year 2 year
7 year replacement product :1 year labour 3 year replacement product 1 year replacement product / parts 2 year replacement product
Product images used in this catalogue are for inspiration purposes. Colours and finishes may vary depending on materials used, or protective coating applied during the manufacturing process. Products may change without notice and finishes may vary due to different suppliers and manufacturing processes. Product information is current at the time of printing, June 2022. Product availability may change without notice, please visit www.highgrovebathrooms.com.au or contact your local Highgrove Bathrooms store and speak with our friendly staff when starting to plan your bathroom, laundry or kitchen renovation project.
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