CASE STUDY

PUTTING FAIR WORK TO WORK THE PRIORY HOTEL, BEAULY

The hotel currently employs 25-30 employees all year round on permanent contracts and recruits seasonal staff from April to September inclusive. The business already operates a fair work culture, but the management team was keen to make more consistent use of some of the tools they already had in place, and they focused on this while developing the Fair Work Action Plan.

In the past, the hotel has found it difficult to recruit seasonal staff as the closest high school is in Inverness and young people are unable to commute with ease, particularly when working anti-social hours. The management team is keen to do more to ensure the hotel is widely recognised as an employer of choice and proposed an anonymous employee engagement survey to better understand employee expectations. Management also identified an opportunity to make a team member responsible for the workforce Facebook page, and to ensure all new employees are added when they join. The Priory Hotel has been employee-owned since December 2018, and the Action Plan also spearheaded a review to look into the potential for an employee representative to be present at board meetings in the future.