PILLAR 4 FULFILMENT: YOU VALUE JOB SATISFACTION

This pillar works both ways because it’s all about mutual expectations and staff feeling fulfilled in their work. Employees should expect to be given appropriately challenging work, relevant to their skills and which provides them with opportunities for personal development. It is about delivering job satisfaction by establishing trust throughout the team, encouraging involvement, and working together to solve any issues.

But vice versa, you should expect employees to deliver against normal workload expectations – as long as they are realistic and not excessive – and be flexible enough to adapt and respond to the unpredictable, short-term demands of the business. This is something you can do together as a team – discuss and agree appropriate workloads and set goals which are achievable at all times at all levels.

FAIR IN FIVE: Checklist

WHERE TO START, WHAT YOU’RE DOING ALREADY, SOME IDEAS...

Create a detailed job description for every role

Set clear and realistic expectations for everyone

Involve employees in planning and problem solving

Work with employees to understand their full potential

Monitor performance and provide regular feedback

FAIR IN FIVE: Your Checklist

WHAT ABOUT YOUR IDEAS OR ACTION POINTS FROM YOUR SELF ASSESSMENT?