WHAT YOU SAID

“Having to recruit a full team of staff for a seasonal business can be challenging, so we choose to provide continuous employment for as many as we can. It pays off for us when we come to open and there’s no massive recruitment clamour at the start of the season to get people in position and get them trained up.”

“It’s important to consider fair work as a high priority. We’ve worked hard building our team and I think it’s very important that we recognise their contribution. Basically, they have their say, they have an input in everything that happens in our business and, to me, that’s part of being a fair work employer.”

“Lots of the people living in the Highlands and Islands will be outdoors folk, who don’t want to work the 50+ hour work week that traditional hospitality suggests. So offering jobs which have flexibility and a work week with less hours could entice them into these roles.”

“Having worked here for four and half years, my employers always thank me for my contributions and respect the value of my work. We have a good core staff at the hotel, and we know that if we have a problem of any kind, we can speak to our employer, and together we will resolve the issue in everyone’s best interests.”

CATHERINE BEGG DUTY MANAGER,

“We ask the team for feedback: how can we do better; what’s going well; what could we do differently; and always listen to what the employees have to say to us and take onboard their suggestions.”

MARINA HUGGETT ACHNAGAIRN ESTATE