WHAT YOU SAID

“Job satisfaction is built on the continued presence of fair treatment, regular appraisals, equality, and having your voice heard. This in turn results in people working hard and being determined to do well both individually and as a team.”

DEBBIE MACMILLAN OFFICE MANAGER, ISLE OF BARRA DISTILLERS LTD

“Hospitality allows me to live in a beautiful and remote place and have a fulfilling career too. Which is not the case for almost every other industry. All the most beautiful places in the world will have a hotel, or restaurant or resort there too – so if I acquire the right skills, it can really take me anywhere.”

KATIE YOUNG, MARKETING MANAGER WOODLANDS GLENCOE

“As a tourism employer, one of the challenges is retaining staff at the moment. It’s not just about how much they get paid - although we want to reward them as best we can - it’s more about ensuring they’ll stay with us because they enjoy it and they feel part of it.”

ALI SMITH, DIRECTOR LOCHABER ACCOMMODATION SERVICES

“We’ve made all our team shareholders in the business. We wanted them to feel ownership, and to share the rewards of success. We are also above Real Living Wage employers, and we offer flexible working hours, which helps team members to juggle the needs of their young families with work commitments.”

“One of the things that our team really value is the culture. We encourage our team to live it on a day-to-day basis and to put their mark on it with their own suggestions. We really love to cultivate ideas and it’s great when you see some of these ideas feeding through into the products that we serve to our guests.”

IAIN JURGENSEN PORTAVADIE, LOCH FYNE