Senior Capstone

HER HEALING CENTER

THESIS

Trafficking is happening right in our backyard, and the numbers of victims is on the rise. The women and children who fall victim to trafficking often have minimal resources and places to turn to for guidance and healing after enduring such traumatic experiences.

Recognizing this urgent need, I undertook this transformative project to restore the historic Streeter Brothers building in downtown Billings, Montana. This revitalization effort repurposes this building into a trauma-informed healing center for the HER Campaign. This initiative marks the first of its kind in the state of Montana, serving as a beacon of hope and support for those who have been victimized by trafficking.

TRAFFICKING STATISTICS

6 out of 10 victims are female

The average age of sex trafficking victims is between 12 and 14 years old

Half of all victims are children

Over 16,000 victims of trafficking in the U.S. in 2021

TOP 10 STATES FOR HUMAN TRAFFICKING IN 2022

number of victims per state population

6.31 victims per 100K state residents

5.99 victims per 100K state residents 4.34 victims per 100K state residents 3.67 victims per 100K

residents 3.43 victims per 100K state residents 3.39 victims per 100K state residents 3.37 victims per 100K state residents 3.29 victims per 100K state residents 3.28 victims per 100K state residents 3.16 victims per 100K

HER CAMPAIGN LIVING

30 DAY EMERGENCY SHELTER SAFE HOUSE

3-5 Day Shelter for Crisis Intervention providing safe shelter, basic needs, and resource assessment.

The Emergency Shelter will provide women 18+ and their children with next step therapy, mental health and wellness assessments, case management, and long-term residential placement.

HER REFUGE FAMILY ALLIANCE

A network of families mentored and trained by HER Campaign to integrate survivors into their families to provide long-term residential care throughout the journey of healing.

TRANSITIONAL LIVING FACILITY

Transitional Living Home for continues safe place to have emotional, spiritual, and economic independence, and development of healthy families and community.

SERVICE IN HOME

Services that residents received through the HER Refuge were meant to help them lead a life of independence. Services included living in a loving family environment, basic daily living skills, resources to creative therapies (equine, art, etc.), medical, group and individual therapy, job skills training, and employment opportunities.

The first 60 days are for establishing basic needs. They have to sleep and eat and be councilled. Trust has to be built. Then work to create a personalized healing plan based on achieving the higher levels of Maslow’s Hierarchy.

ABOUT THE BRAND

HER Campaign’s mission is to help HER heal, grow, and find purpose. We do this through providing residential programs for survivors of human trafficking.

We envision a world where families everywhere are trained and equipped to be a safe place for survivors.

SHELTER RESEARCH

Based on a Map from The Institute for Shelter Care, there are currently 245 active shelter programs nationwide that offer specialized care for survivors of human trafficking. Among these programs, only 62 are dedicated to serving women and children, highlighting their significant need as the largest demographic requiring assistance in the United States.

ABOUT THE USERS

The primary users of the space are women, aged between 30 and 50 years old. Unfortunately, many of these individuals have experienced unimaginable trauma, including extensive abuse, trafficking, and a lack of love. It’s disheartening to note that they often find themselves trapped in a cycle of trafficking, returning to it 4-6 times before fully committing to their healing journey. As they engage with the space, they are in the process of rediscovering their self-worth, finding their voice, and embarking on the path revitalizing their lives after the process of healing from the profound traumas they have endured.

The space will also house facilities for the HER Campaign staff, healthcare providers, and community volunteers of various ages and walks of life.

EXPERIENCE

“When I first came to the HER Refuge, I was happy but emotionally drained. I sat with Britney and Sammy for a while and then they took me to see the room that would be mine. When she opened the door I broke down and started to cry. I had never seen a room so beautiful and I couldn’t believe it was for me. It had a real bed, a dresser, and everything. I had been so used to other shelters where you sleep on a cot in a room with many people. When I got in the bed, I stayed there for 3 straight days, I didn’t realize how tired I was. After the 3rd day, I got up and we sat down and had breakfast as a family, something I had never been used to. I thank God every day for where He placed me.”

“She asked me what the perfect place looked like to me. I told her somewhere I would feel safe and could grow. Somewhere I could fail and begin to heal Somewhere near a beach and a garden in the back yard. She laughed and told me that sounded like an amazing place and she would try her best, but I knew that was just a dream.”

CORE VALUES

Based off of Pables’s “six human qualities that most people desire for physical and mental health in the places they inhabit” as well as Shopwork Architects and University of Denver Center for Housing and Homeless work with residents and practitioners in affordable housing.

HOPE, DIGNITY, AND SELF-ESTEEM

Celebrate each individual’s worth, communicating positivity, emphasizing strengths, and maximizing potential.

CONNECTION AND COMMUNITY

Create spaces that encourage camaraderie and collaborationamong residents as well as between residents and staff - and offer the opportunity to belong, helping residents to build relationship built on trust.

JOY, BEAUTY, AND MEANING PEACE OF MIND

Honor culture and identity while creating spaces that spark and nurture imagination, hope, and aspiration.

Cultivate a comfortable, calm ambiance that supports relaxation, selfsoothing, stress management, and coping through design details like lighting, sounds, natural elements, and access to nature.

EMPOWERMENT AND PERSONAL CONTROL

Encourage individuals agency, welcome self-expression, and offer choices for residents.

SAFETY, SECURITY, AND PRIVACY

Understand that residents’ perceives safety is just as important as actual safety. Prioritize clear way finding, sight lines, and boundaries; minimize negative triggers; offer vantages of both prospect and refuge and paths of retreat; recognize the role of program staff in creating a sense of safety and security.

Research by Shopwork Architects and The University of Denver Center for Housing and Homeless

THE 3 C’S OF DESIGNING FOR HEALTH AND HEALING

Working to achieve Maslow’s Hierarchy of needs and implementing the core values of trauma informed design, these 3 key themes have been highlighted in order to shift from providing shelter to promoting healing.

1 2 3 CHOICE

Emphasizes individual access, agency, and ownership; describes elements of personalization (ex. furniture arrangement) and level of resident engagement with the space (ex. choosing between relaxing in a community space or in their own room).

COMMUNITY

Responds to the way the residents may engage - with staff and other residents, and guests - through placement and design of programmatic spaces, office spaces, and public gathering spaces that facilitate relationship-building.

COMFORT

Includes aspects such as the quality and variety of materials’ sensory experiences of light, sound, and smell; and elements such as nature and artwork that bring calm or spark joy.

“These core values and key concepts frame the intent of the trauma-informed design process and influence design decision-making across all building systems and features - from natural elements and access to nature, to safety and security, to circulation and way finding, to light and color, and to flexibility and scale.”

Research by Shopwork Architects and The University of Denver Center for Housing and Homeless

MASLOW’S HIERARCHY

Growth Needs

SELFACTUALIZATION

SELF-ESTEEM NEEDS

Self-fulfillment Needs

Deficiency Needs

Psychological Needs

PHYSIOLOGICAL NEEDS SAFETY NEEDS SOCIAL NEEDS

COMMUNITY

Basic Needs

Support from community can be a key factor in healing from trauma. It helps reduce isolation, provides a safe space to feel wanted and loves, it offers emotional support, encouraged self-care, and provides validation. In pushing community individuals can have help to recover from the traumas and regain a sense of normalcy and belonging in their lives.

WHAT’S AROUND

The Location

The site sits a couple of blocks away from the heart of downtown Billings. It is across from the Billings Public Library and adjacent to the Billings Clinic same day center. While 6th street is a main street in the area, there is space at the back of the building for a secure landscaping.

The Neighborhood

Downtown Billings is full of beautiful historic buildings and is home to many working professionals. It is full of businesses, restaurants, shopping, and so much more. It is a diverse community with people of different walks of life.

SITE ANALYSIS

Noise: With 6th Ave N being a high traffic stretch, acoustical solutions are key in the project to ensure the inside feels secure and fit to call home.

Access: The building has 3 primary point of access. Front access, side access, and access from the parking lot.

Adjacent Buildings: Billings Public Library, The historic Austin North House, Body Shop + Underriner Motors.

WIND ROSE

The circular format of the wind rose shows the direction the winds blew from and the length of each “spoke” around the circle shows how often the wind blew from that direction.

1 year

1 PM

EXISTING BUILDING

About the Building:

2823 6th Ave North was originally built in 1919 as an office building. It is a three story building thats about 16,000 square feet in total. In 2021 the first floor of the building was remodeled and transformed into apartments by Collaborative Design Architects.

Zoning: APT_U - Apartment Urban

Current Occupancy Type: Residential Group R-2

Square Footage:

5,580 SF/Floor

16,740 Total Square Feet

Systems:

Plumbing

Mechanical Systems

Sprinklers and Fire Safety

Three Sets of Egress Stairs

HVAC Systems throughout Exterior Fenestration on all sides of the Building

Key Architectural Feature:

• large windows

• original exterior detailing

• strong foundation

BILLINGS, MONTANA

Billings was founded in 1882 and is named after Frederick H. Billings. A former president of the Northern Pacific Railroad. It is referred to as the “Magic City” because of its rapid growth in the late 1800s and early 1900s. It is the most populated city in Montana and is one of the largest trade areas in the U.S. with it being home to many large headquarters working to distribute across the Canadian boarder.

Billings endures heavy winds, large hail storms and, of course, snow. There is also the occasional tornado and severe summers with high temperatures and dry climates.

The city is separated into four main areas when talking to residents. The heights, the west end, downtown, and the south side. The site is located in the heart of downtown near the cities major hospital and downtown shopping and restaurant scene.

PATH HOME

Precedent Study

Path Home, formerly Portland Homeless Family Solutions, provides shelter and support services for unhoused families across the greater Portland area. Our firm was approached with their vision for the Family Village Campus - a permanent shelter space that provides families with direct access to services, classes, and supplies while they partner with staff to build toward securing long term housing. The renovation created shared spaces for cooking, dining, laundry, bathing, reading, learning, playing, lounging, and gathering, as well as private bedrooms. Part of the building was also dedicated to office space for the PHFS team.

Jessica Helgerson Portland, Oregon

FINISH CONCEPT

The purpose of the home is to create a welcoming environment for everyone. The color palette will be carefully selected based on color theory and trauma-informed design principles. Colors include greens, blues, pinks, yellows, and reds. Various textures will be incorporated in different areas to provide diverse sensory experiences, complemented by a range of lighting options. All materials chosen will be both cleanable and durable, aligning with the specific requirements of the HER Campaign and the women it serves. The space will be equipped with necessary amenities to support women in various life situations, including adequate storage and computer facilities. Additionally, subtle motivational details will be thoughtfully integrated throughout the space.

FIRST FLOOR ADJACENCY

COUNSELING

KITCHENETTE

FIRST FLOOR IDEATION

DIVING INTO THE SPACES

Truama Informed Motivation Behind the Spaces

RECEPTION/ENTRY/STAIRWELLS

Each entry point is secured for resident safety. Reception balances hospitality with security. Stairwells meet fire codes and feature natural light. Elevator access requires key cards for safety and ADA compliance.

STAFF LOUNGE

Upon arrival at the HER Campaign, women have immediate access to staff for assistance, enhanced way-finding, and heightened security. The lounge serves as a safe haven for both staff and provides secure storage for women’s documents and personal belongings not permitted in transitional living spaces.

DE-ESCALATION/SENSORY

Given the trauma experienced by incoming individuals, high levels of stress can become overwhelming, necessitating complete isolation. The de-escalation space will feature fully customizable settings, including noise levels, lighting, and textures. These spaces provide residents with choices and offer a dedicated area for coping and managing stress, promoting relaxation and self-soothing.

SINGLE OCCUPANCY RESTROOMS

This space will be utilized by various individuals, including staff members, new women at the HER Campaign, children, healthcare providers, and others. The provision of single-occupancy restrooms ensures optimal privacy during what could be perceived as vulnerable moments. These restrooms establish clear boundaries and mitigate potential negative triggers that may arise when individuals are trying to freshen up.

GALLERY

A gallery serves as a wonderful platform to connect with the community, foster creativity, and inspire imagination. This dynamic space will constantly evolve, showcasing artworks by community members and women from the shelter. Bathed in natural light, it offers a serene environment for residents and visitors to appreciate both the outdoor scenery and the displayed artworks.

PATIO AND OUTSIDE ACCESS

The patio and outdoor space provide a sense of security within a natural setting. It includes diverse communal seating options, a play structure, an open field, and a greenhouse. This creates an alternative space where residents and HER Campaign members can express themselves and seek continuous healing and solace in nature.

COMMUNITY STORE

Residents, staff, and other HER Campaign members have access to the “Community Store,” where they can purchase essential items like feminine products, snacks, hygiene products, and drinks. The store is equipped with a selfcheckout system, which empowers residents by giving them personal control and a sense of purpose. This not only offers choices but also allows for meaningful experiences beyond their immediate surroundings.

SALON

This cozy two-seat salon provides chances for both community integration and personal empowerment among residents. A fresh hairstyle can be transformative, and this salon extends that opportunity to every HER Campaign member. It nurtures feelings of hope, dignity, and heightened self-esteem, with the goal of enhancing joy, beauty, and a sense of empowerment. Everyone deserves the luxury of pampering themselves in a safe environment.

COUNSELING ROOMS

Women and children who arrive here have endured unimaginable trauma. This space is crafted to facilitate their healing with support from external resources. Community counselors can utilize the individual offices to aid these individuals on their journey to recovery. These counseling spaces are essential, offering a calming, safe, and trauma-informed setting. Moreover, the rooms empower individuals by granting control over elements like noise and light, catering to their preferences.

4.

6.

7.

MAIN RECEPTION FINISHES

SECOND + THIRD FLOOR ADJACENCY

RESIDENT BEDROOM

SECOND + THIRD FLOOR IDEATION

FLOOR TWO | NOTABLE DETAILS

DIVING INTO THE SPACES

Truama Informed Motivation Behind the Spaces

MULTIPURPOSE + FITNESS

Physical exercise is proven to enhance mental well-being. This space is designed to be a welcoming environment that allows women the opportunity to engage in classes and various workouts. It promotes heightened self-esteem and empowerment while offering a distinct form of healing for the women.

PATIO

This patio offers versatility with both indoor and outdoor options. The indoor area is covered with turf and provides a secluded space for workouts using basic equipment. This arrangement not only expands space options but also enhances engagement with nature. Additionally, an outdoor section is arranged for small groups to connect or enjoy reading in an outdoor setting.

SINGLE OCCUPANCY LOCKER ROOMS

After engaging in the diverse healing activities on this floor, a refreshing rinse can be crucial for one to feel their best. Each of these single-occupancy bathrooms is also equipped with a shower for maximum privacy. Locker storage is available to provide increased peace of mind, knowing that their belongings are secure while they focus on their healing journey.

LIBRARY

The Library is stocked with books that promote empowerment, healing, and inspiration. Additionally, the space is equipped with desktop computers to assist women in job hunting, pursuing their GED or college degree, and meeting other internet-related needs as they strive to regain stability.

MEDITATION/EASTERN MEDICINE

Meditation and Eastern Medicine represent distinct forms of healing. These spaces provide supplementary healing options as the women progress on their journeys. They will be accessible for professionals from the community to provide their services to the women. These spaces will be equipped with the necessary equipment and storage for flexibility and comfort. Both meditation and Eastern Medicine spaces offer peace of mind and empowerment for the women.

KIDS PLAY AREA

This space allows children to simply be themselves and have a community of their own. Since outdoor play isn’t always feasible, this area provides a playful environment for the children of the women in the campaign. Adjacent to the Cafe Seating area, women can keep an eye on their little ones while they engage with non-toxic toys that promote cognitive development during group or independent play sessions.

CAFE STYLE SEATING

This space offers a variety of seating options, a coffee bar, outlets, and more. It serves as a hub for participants in the HER Campaign who are not residents of transitional living. Here, they can connect with others, savor a cup of coffee, and choose from various seating arrangements to read, chat, or perhaps do homework—whatever they prefer. Community plays a crucial role in healing, and this space provides ample opportunities to connect with other women and families.

ART THERAPY

For women with a creative streak, this space provides painting and crafts as avenues for peaceful healing. Stocked with storage, tables, easels, sinks, and nearly all the materials women might need to create something beautiful, this area offers another outlet for those on their healing journey. It fosters empowerment, personal choice, a sense of hope, and heightened self-esteem. The large windows and opportunity to create also bring a sense of joy, beauty, and purpose to the women who use the space.

EVIDENCE BASED DESIGN | PLAY ROOM

1. Organic shapes

2. Natural Materials

3. Non-toxic toys

4. Different Play Options to Promote Personal Control

5. Play Options fit for Cognitive Development

6. Playful Color Pallete

7. Close proximity to Cafe Space - Peace of Mind for Moms

8. Encourage Group Play to Promote Community

9. Natural Lighing Coming into the Space

10. Durable Finishes for Mindless Kid Play

PLAY ROOM FINISHES

FLOOR THREE | NOTABLE DETAILS

DIVING INTO THE SPACES

Truama Informed Motivation Behind the Spaces

RESIDENT ROOMS

There are four room options available in this space: Staff living quarters, single rooms, double rooms, and an ADA-compliant room. Women and children from various backgrounds are entering this space and should have the opportunity to personalize their living quarters. Each room features movable furniture, cork boards, and dimmable lighting. For added peace of mind and privacy, the rooms are equipped with door security measures. Additionally, live-in staff are situated on this floor to enhance security and comfort for the women. Double rooms are designed with space for a crib, bunk beds, or a twin bed, in addition to a full-size bed. Each room also includes an ensuite bathroom to encourage autonomy and increase privacy and personal control.

KITCHEN/PANTRY

DINING

This ADA-compliant kitchen features two refrigerators, two microwave drawers, two dishwashers, and a 60-inch range. It can accommodate cooking classes or multiple women using it simultaneously. The finishes in this kitchen are both durable and trauma-informed, designed to foster a sense of peace, welcome, and relaxation as residents learn to cook and live independently. The kitchen also provides an opportunity for residents to connect with others in the campaign. Personal storage is available in the pantry area, and specialty equipment can be stored in upper cabinetry, out of everyday reach. For centuries, eating has been a way to connect. This space offers just that, with close proximity to both outdoor and indoor dining areas. The use of natural materials creates a subtle division between the kitchen and dining space, mirroring the local Yellowstone River and bringing the outdoors inside. It is beautifully designed, colorful, and uses soft edges to create a peaceful dining environment for residents.

COMMUNITY SEATING

Adjacent to the kitchen and dining area, there is a seating area next to a small coffee/wet bar. It provides another opportunity for women to connect with others beyond their rooms. The seating features a lounge-style design with durable finishes suitable for high traffic. The colors are chosen to complement the overall scheme, aiming to create a joyful and inviting atmosphere.

KITCHEN + DINING FINISHES

PUBLIC/PRIVATE

PRIVATE/RESIDENT USE

SEMIPRIVATE

MEMBER USE

PUBLIC CORE

EGRESS + CIRCULATION

CIRCULATION

PATH OF EGRESS

VERTICAL CIRCULATION

FINISH SCHEUDLE

PLAY ROOM FFE

hfarrugia21@georgefox.edu