STAT EMENT OF
PRIORIT IES
The Statement of Priorities is a key document of accountability between the Department of Health and Human Services (DHHS) and Hesse Rural Health as a small rural public health service. This agreement defines the government’s key priorities and required actions, and identifies Hesse’s 2018-2019 deliverables and outcomes.
Goals
Strategies
Health Service Deliverables
Outcomes
Better Health A system geared to prevention as much as treatment Everyone understands their own health and risks Illness is detected and managed early Healthy neighbourhoods and communities encourage healthy lifestyles
Reduce state-wide risks
Establish linkages and partner with Deakin University and Colac Area Health to engage the communities Build healthy of Winchelsea and district in the neighbourhoods development and implementation of a health promotion program Help people to stay targeting obesity. healthy Target health gaps
In Progress Linkages have been established with Winchelsea Pharmacy to reduce obesity via a community walking wellness program. Workplace healthy eating initiatives have been conducted in line with G21 Health and Wellbeing Priorities. (p. 20)
Implement the actions from the Strengthening Hospitals Response to Family Violence Project including program launch and workforce education modules.
Achieved Hesse remains an active participant in the regional SHRFV project led by Barwon Health. (p. 51)
Deliver targeted information sessions and support older persons throughout the community to improve their understanding of, and access to, the home care package program via Commonwealth My Aged Care.
Achieved Eight targeted information sessions have been delivered throughout the catchment to support community understanding and access to home care packages.
Implement outcomes from the Intervene Phase 2 Best Practice Pain Join up care Management Project, undertaken in collaboration with HammondCare Partner with patients and University of Sydney including workforce education modules. Strengthen the workforce
Achieved Research program is completed and workforce education modules implemented. NHMRC research project publication distributed by HammondCare acknowledges Hesse’s participation.
Better Access Care is always there when people need it
Plan and invest Unlock innovation
More access to care in the home and community People are connected to the full range of care and support they need There is equal access to care Better Care Target zero avoidable harm Healthcare that focusses on outcomes Patients and carers are active partners in care Care fits together around people’s needs
Provide easier access Ensure fair access
Put quality first
Embed evidence Ensure equal care
76 Annual Report 2019
Goals
Strategies
Specific 2018-19 Priorities (mandatory) Disability Action Plans Draft disability action plans are completed in 2018-19.
Volunteer Engagement Ensure that the health service executives have appropriate measures to engage and recognise volunteers.
Bullying & Harassment Actively promote positive workplace behaviours and encourage reporting. Utilise staff surveys, incident reporting data, outcomes of investigations and claims to regularly monitor and identify risks related to bullying and harassment, in particular include as a regular item in Board and Executive meetings. Appropriately investigate all reports of bullying and harassment and ensure there is a feedback mechanism to staff involved and the broader health service staff. Occupational Violence Ensure all staff who have contact with patients and visitors have undertaken core occupational violence training, annually. Ensure the department’s occupational violence and aggression training principles are implemented. Environmental Sustainability Actively contribute to the development of the Victorian Government’s: policy to be net zero carbon by 2050 and improve environmental sustainability by identifying and implementing projects, including workforce education, to reduce material environmental impacts with particular consideration of procurement and waste management, and publicly reporting environmental performance data, including measureable targets related to reduction of clinical, sharps and landfill waste, water and energy use and improved recycling. LGBTI Develop and promulgate service level policies and protocols, in partnership with LGBTI communities, to avoid discrimination against LGBTI patients, ensure appropriate data collection, and actively promote rights to free expression of gender and sexuality in healthcare settings. Where relevant, services should offer leading practice approaches to trans and intersex related interventions.
Health Service Deliverables
Outcomes
Submit a draft disability action plan to the department by 30 June 2019. The draft plan will outline the approach to full implementation within three years of publication. Formalise application and orientation aspects of the volunteer recruitment process and hold a dedicated networking forum which includes education of the volunteer workforce in key areas of quality and safety
Achieved (p. 53)
Include key performance indicators of formal allegations of bullying and harassment and status update within the governance workforce report.
Achieved Bullying and harassment governance reporting has been implemented.
Establish joint arrangements with Polwarth Alliance to develop an electronic tutorial to assist the workforce to employ effective strategies in managing incidents of occupational violence and aggression in the workplace. Progress the capital works and installation required to link into the Winchelsea natural gas line creating a reduction in the use of LPG and associated 40% cost saving contributing to a net zero carbon by 2050.
Not Achieved Partnership in this area was not advanced.
In association with the Polwarth Alliance and the LGBTI community create a workforce awareness training program to ensure LGBTI service users rights are acknowledged, welcomed and their wishes respected.
In Progress Colac Area Health and Hesse Rural Health Executive have commenced this training initiative.
Achieved Volunteer application processes have been revised and a networking education forum was held in December 2018. (p. 23)
Achieved Capital works undertaken and natural gas successfully connected.
2019 Annual Report 77