Hertsmere News Hertsmere Borough Councilâ€™s magazine
Lessons in democracy Inside this issue
Youth Conference Flytippers New Mayor Scam Aware Local Plan Love our Parks
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4 May Election results
Borehamwood North Susan Brown (Conservative)
The following county councillors were elected on 4 May:
Bushey South Seamus Quilty (Conservative)
Borehamwood South Alan Plancey (Conservative) Bushey North Jane West (Conservative)
Potters Bar East John Graham (Conservative) Potters Bar West and Shenley Morris Bright (Conservative) Watling Caroline Clapper (Conservative)
WHO DOES WHAT? In May, voters selected the candidates they wanted to see representing them in the 78 council divisions across Hertfordshire, including seven in Hertsmere. In Hertfordshire, the county council takes care of some responsibilities and the 10 borough and district councils, including us at Hertsmere Borough Council, deal with other matters. Our workforces are separate as are the elected councillors, although many choose to stand for election in both borough and county council roles. So what’s the difference between the borough and county council and what matters should you contact a borough or county councillor about? Here at Hertsmere Borough Council, we’re responsible for providing services including benefits, car parking,
community safety, elections, environmental health, housing needs, leisure and parks, licensing, planning, street cleaning, kerbside waste and recycling collections. Hertfordshire County Council is responsible for providing services including adoption and fostering, early years’ childcare, fire and rescue, health and social care, household waste recycling centres, libraries, public transport, registry, roads, schools, street lights, trading standards and youth provision across the whole of the county. Did you know, while you may pay all your council tax to Hertsmere, we only get 10 per cent of it? That’s the equivalent of just over £3 a week (for an average, band D property).
10% % 2 10% PARISH AND TOWN COUNCILS
Hertfordshire County Council gets 78 per cent, the Police and Crime Commissioner for Hertfordshire gets 10 per cent and if you have a town or parish council in your area, they get approximately two per cent.
For further information about services provided by Hertfordshire County Council or to obtain contact details for county councillors, visit www.hertfordshire.gov.uk. For details of our 39 borough councillors in Hertsmere, please see page 15. As Hertsmere News went to press, our Electoral Services team was also organising the polling stations and count arrangements for the General Election on 8 June. To see the Hertsmere result from the General Election, go to www.hertsmere.gov.uk/electionresults
Keep in touch Do you feel like you’re the last to know about what’s going on in your local area? Here’s how you can keep in touch to find out about the news that matters to you. • Follow us on Twitter for tweets, photos and links to our press releases @HertsmereBC • Like us on Facebook for updates, links to our press releases and photos – www.facebook.com/hertsmere and www.facebook.com/ recycleforhertsmere
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• Contact your local councillor – www.hertsmere.gov.uk/findmycllr or call 020 8207 7558 • Come to a council meeting or watch our planning, executive and full council meetings online – www.hertsmere.public-i.tv
In this issue
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Welcome Welcome to our summer edition! It’s always the best time of year to go out and enjoy our award-winning and beautiful parks and open spaces across the borough. I’m delighted that we now have the splash park at the King George Recreation Ground in Bushey as a new facility for families to enjoy, replacing our outdated paddling pool (see page 9). It’s been a busy few months for our Electoral Services team with both the General Election and Hertfordshire County Council elections taking place. Occasionally, confusion arises about the different responsibilities of borough and county councils so we’ve included a guide on page 2, along with details of how you can contact your elected representatives if you want to raise issues. Democracy was also a key theme at our annual youth conference. Our fantastic front page picture of Jasmine and Ella shows that the students really got into the swing of having their say at the mock polling booths. As work continues on preparing the borough’s new Local Plan, you can read about the response to the initial consultation on page 11. We had some interesting feedback from those who took part in this exercise about how
they see the borough changing in the coming 15 years or so and how we can address the demand for new homes and jobs in Hertsmere. There will be further updates on this over the coming months and more opportunities for everyone to have their say. Be sure not to miss out by signing up to receive Local Plan e-alerts, just go to www.hertsmere.gov.uk/newlocalplan Our workforce aims to provide a good quality of service to our residents. Our Customer Services team is often the first port of call for accessing services, whether you contact us over the phone or visit our offices. On page 8, you’ll find out more in an interview with one of the team leaders, Mel Hudson. I’d also like to wish our new Mayor, Councillor Charles Goldstein every success for the year ahead (see page 7). I hope you have an enjoyable summer and find this edition of Hertsmere News an interesting and informative read.
4 Youth conference 6 Civic Awards winners 7 Meet the new Mayor 8 Q&A with Mel Hudson 9 New parks app 11 Local Plan update 12 #BeScamAware 15 Meet your councillors 16 What’s on
Contact us www.hertsmere.gov.uk email@example.com @HertsmereBC www.facebook.com/hertsmere 020 8207 2277 hertsmerebc
Councillor Morris Bright Leader of Hertsmere Borough Council firstname.lastname@example.org
Collection calendar inside You should receive a waste and recycling collection calendar for July to December with this magazine. If yours is missing please contact us or you can download one from www.hertsmere.gov.uk/
collectioncalendar This magazine is produced by Hertsmere Borough Council three times a year. We welcome stories and photos – email them to corporate.communications@ hertsmere.gov.uk The deadline for the next issue, which is due out in December, is 16 October. Each edition costs around 29p per copy to design, print and deliver. When you have finished with it, please recycle it in your blue box.
Visit us Hertsmere Borough Council Civic Offices, Elstree Way Borehamwood, WD6 1WA Open Monday to Thursday 9am to 5.15pm, Friday 9am to 5pm Bushey Area Office The Bushey Centre, High Street Bushey, WD23 1TT Open Tuesdays, 9.30am to 2pm Potters Bar Area Office Wyllyotts Centre, Wyllyotts Place Darkes Lane, Potters Bar, EN6 2HN Open Thursdays, 9.30am to 2pm
If you would like this magazine in a different format please call 020 8207 7445.
On the cover: Jasmine and Ella cast their vote in a mock election at this year’s Youth Conference www.hertsmere.gov.uk | Hertsmere News | Summer 2017 | 3
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Right: Waste dumped illegally in Theobald Street. Far right: A mattress and items dumped in a car park off Watling Street. In both cases, the perpetrators were later fined £300 by officers.
New fines for flytippers Six people have been fined for illegally dumping waste and one woman ordered to pay nearly £1,500 by a magistrate as flytipping rates in Hertsmere continue to soar to a record high. New figures revealed our officers investigated and removed 800 incidents of flytipping in the borough in 2016/17, which led to a bill of £35,955 for taxpayers. The amount we spent on dealing with illegal waste last year was up by a third from the previous year. It brings the total spent on flytipping since 2010 to more than £160,000 and the total number of incidents to nearly 3,500. In the meantime, fines amounting to more than £1,500 have been issued to individuals for smaller-scale flytipping. Among those targeted were a Bushey man fined £300 for dumping empty cardboard boxes by the recycling bins in Kemp Place car park and a Borehamwood resident who was responsible for dumping several chairs,
mattresses and other furniture outside Meryfield School in Theobald Street. The new £300 fines, discounted to £200 if paid within 10 days, came into force at the beginning of the year. They are aimed at penalising people responsible for smallerscale flytipping, such as a few bags of waste or items of furniture. In addition, a Borehamwood woman whose unwanted sofa and armchair were found dumped after she passed them to a stranger on Facebook was fined £200 and ordered to pay costs amounting to £1,200 last month. The 40-year-old pleaded guilty to four counts of failing to take measures to prevent the unauthorised depositing of waste when she appeared at St Albans Magistrates Court.
Casting their votes Nearly a hundred pupils from 10 schools across Hertsmere attended the council's annual Youth Conference at the Civic Offices in March. The young people, all aged between 10 and 12 years old, took part in an interactive quiz and play called 'Who's right for the job?' before debating and voting during a mock referendum. One 12-year-old student from Dame Alice Owen’s School said they enjoyed the interactive play the most: "It was fun and taught me important lessons about teamwork and cooperating peacefully,"
and a 10-year-old student from Cranbourne Primary School added: "I enjoyed the big debate because it was nice to hear people's opinion and what they think." "Today was really fun and I learnt lots. I was very interested in all of it and enjoyed every second of the day," added an 11-year-old Kenilworth Primary School student.
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This is the first case of its kind brought by the council and comes in the wake of our ongoing campaign, ‘Could this be yours?’ alerting people to the dangers of employing unlicensed waste carriers and the penalties they face. For more information about the campaign and the simple steps you can take to dispose of your household waste legally and safely, go to our website www.hertsmere.gov.uk/couldthisbeyours There you’ll find a short quiz to help you check your duties and responsibilities.
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Recycle your food waste Yoga with baby
We Move, She Moves looking to the future Women from across the borough have had their say on how they would like to see Hertsmere’s award-winning We Move, She Moves programme develop and expand in the future. Since 2014, more than 3,500 women and girls aged 14 or over who live and work in the borough have taken part in the programme’s amazing range of activities and sport sessions, from boxercise and yoga, to rugby and hula hooping. The programme is also celebrating the recent announcement that it will receive another year of Sport England funding. Around 250 people completed the programme’s survey and the winners of the prize draw were Linn Dybnik, Loretta Sefton, Emma Kent and Julie Durrant. They received vouchers for 10 free We Move, She Moves sessions, t-shirts, a hoodie and a water bottle.
To find out more, check out the website www.wemoveshemoves.com or follow on Facebook www.facebook.com/wemoveshemoves
Why not get in touch with your Zen, while enjoying the great outdoors? We Move, She Moves Hatha Yoga runs from 6pm until 6:45pm and Power Yoga runs from 7pm to 8pm on Mondays at Shenley Walled Garden, Shenley Park. In addition, Yoga in the Rose Garden takes place on Wednesdays at Bushey Rose Garden from 6pm until 7pm. No need to book. Just turn up. Please bring your own mat or towel. Sessions cost just £4.
Over a third of food waste ends up in the black bins, even though it can all be recycled in the green bin. We’re supporting WasteAware’s campaign to encourage you to recycle all your food waste, which will save Hertfordshire £2.5 million a year, produce compost for local farmers and reduce harmful greenhouse gases. Free caddies, which you can keep in your kitchen to store food waste, can be collected from: • Aldenham Parish Council at the Radlett Centre • Our Bushey area office in the Bushey Centre, High Street • Our Potters Bar area office in the Wyllyotts Centre, Darkes Lane • Civic Offices, Elstree Way, Borehamwood • Library and Community Centre, 96 Shenley Road, Borehamwood If you’re worried about smells, use our compostable caddie liners. Only compostable bags with the Hertsmere logo on are accepted in the green bin. Find out where you can buy our bags at www.hertsmere.gov.uk/kitchencaddies
For more information about the WasteAware campaign, follow www.facebook.com/ WasteAwarePartnership. www.hertsmere.gov.uk | Hertsmere News | Summer 2017 | 5
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Recognising Hertsmereâ€™s unsung heroes Above: Civic Award winners 2017 pictured with the former Mayor and Mayoress of Hertsmere Councillors Pete Rutledge and Jane West. From left to right are Cllr West, Nick Male, Yogesh Morjaria, Guy Beaton, Hertsmere Chief Inspector Steve O'Keeffe, standing in for Gary Shinn, Jane McMahon, David Clout, Arnold Davey and Cllr Rutledge.
A musician, a teacher, a pharmacist, a fete organiser, a museum curator, a Rotarian and a firefighter are among the Hertsmere volunteers who have been honoured with a Civic Award. The annual awards were presented by the former Mayor of Hertsmere, Councillor Pete Rutledge, at his Civic Dinner in April at the prestigious Elstree Studios. Nominations were received from across the borough and the recipients were chosen by a panel of judges because of their outstanding contributions to the community either as volunteers or by going above and beyond at work. Those honoured were Nick Male, chairman of the Hertsmere Acoustic Club and leader of the U3A choir The Senior Moments; Arnold Davey, curator of the Potters Bar Museum and chairman of the Potters Bar Society; David Clout, secretary of the Rotary Club of Elstree and Borehamwood; Guy Beaton, chairman of the Shenley Fete and Carnival Committee; Jane McMahon, a teacher and PTFA member at Mount Grace School in Potters Bar and Yogesh Morjaria, a pharmacist at Questmoor Pharmacy in Potters Bar. In addition, Gary Shinn, crew commander at Borehamwood Fire Station was presented with the Dave Rankin Award for improving community safety. Cllr Rutledge praised the winners and highlighted the calibre of entries. He said:
â€œWe had so many worthy nominations this year. It was very difficult for the panel of judges to make a decision. "All in all, our winners have improved the lives of hundreds of people, and so it's an honour to do them a good turn in return." All the winners have contributed to activities or initiatives, which have shown a benefit to the local area and have worked in a voluntary capacity or carried out work which is considered over and above their normal paid employment duties. Each winner received a framed certificate and glass award in front of around 110 guests at Elstree Studios, including dignitaries, councillors and community members. In addition, guests were treated to performances from Bushey-based dance and drama school, the Margaret Howard Organisation, and ukulele band Katie's Jumping Fleas.
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More information about the winners, including short films shot and edited by Elstree Film Design Ltd, is available to view on our website. Go to www.hertsmere.gov.uk/civicawards2017 Below: The former Mayor and Mayoress of Hertsmere await their guests for the Civic Dinner at Elstree Studios with Stormtroopers from costume group UK Garrison.
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New Mayor The mayoral chains have been passed on to Councillor Charles Goldstein who becomes Hertsmere’s Mayor for the year. Cllr Goldstein takes over the role from Cllr Pete Rutledge and was inaugurated at the annual council meeting in May. The new Deputy Mayor, Cllr Brenda Batten, was also welcomed.
Cllr Goldstein, pictured right, takes over the role from Cllr Pete Rutledge who raised money during his term of office for local worthy causes. Fundraising events held by Cllr Rutledge included a skydive, quiz night, football tournament and curry night. During his year as Mayor, he attended over 200 engagements. Cllr Rutledge said: “It’s been a privilege and pleasure to serve as an ambassador for Hertsmere Borough Council as Mayor. During the year, my
Changes to help you We’re continually working to make our services more accessible and our latest improvement is e-claiming.
wife Jane and I have had the pleasure of meeting lots of fantastic people and organisations and we’ve been overwhelmed by the warmth of hospitality extended to us at the many mayoral events we’ve attended.” Cllr Goldstein is looking forward to his year as Mayor, during which he will be raising money for local organisations. Cllr Goldstein served as deputy mayor last year. He said: “I'm looking forward to representing the residents of Hertsmere as their first citizen. It's a great honour. “I’ll be supporting the charities Norwood, which provides care and services to vulnerable children and their families with special educational needs and people with learning disabilities, and the charity Carers in Herts, which provides support to carers and the people they care for. I anticipate a very busy year ahead.”
If you would like the Mayor to attend one of your events please contact the Mayor's secretary on 020 8207 7477 or email mayors.secretary@ hertsmere.gov.uk
You can now visit our website – www.hertsmere.gov.uk – to report changes in your personal circumstances or to make a new claim for housing benefit and council tax support. Previously, these changes could only be made in writing to our office. The new online system has instructions on how to complete the forms, which should be read before starting, and each form is given a unique reference number that allows you to save and retrieve the form at any point
before submitting it. Once submitted you’ll receive on-screen confirmation. The online forms are accessible 24/7, rather than limited to our office hours, and as we will receive the form straight away, our officers can react to changes and new claims more efficiently. If you do not have access to the internet we do have a limited supply of paper forms available on request from the borough offices.
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The first port of call for our visitors and callers is often our Customer Services team. The 25-strong team divides their time between reception duties at the Civic Offices and at our area offices in Bushey and Potters Bar, along with staffing the busy call centre. They help customers to access information about a whole host of council services and are often fonts of knowledge about everything that’s going on across the authority. We caught up with one of the team leaders, Mel Hudson, to find out more about her role.
How long have you worked for Hertsmere and what did you do before? I’ve worked at Hertsmere for just over 11 years. I started as a part time Customer Services advisor and then went on to work full time. Last July I was promoted to Customer Services team leader. Before Hertsmere, I worked for a car finance customer service team as a deputy team leader in Watford. What does your job involve? My job involves the day to day running of either the call centre or reception area. We make sure that both these service areas are staffed to meet the business needs. We regularly meet with other departments where we exchange information and cascade details on to the Customer Services team. We need to keep up to date with any organisational changes and developments so that we can provide accurate information to our residents. We work hard to ensure visitors and callers are dealt with as promptly as possible and to provide them with the very best service. What do you enjoy most about being a Customer Services team leader? Every day is different, whether I’m working in the call centre or in reception. We receive many compliments about our Customer Services team and about what a lovely, welcoming environment our reception area is compared to other larger boroughs. Over the years, I’ve got to know many of my colleagues across the different service areas at the council and it’s such a friendly place to work. What changes have you seen during your time at Hertsmere? Since I started working at Hertsmere, I’ve seen population growth and the development of new build properties across the borough. With this comes the added pressure on council services, so frequent adjustments and changes are needed. Hertsmere has endeavoured to maintain a high standard of service to our customers, as always. We also look at new and innovative ways of providing our services to make things more efficient and effective and, where possible, easier for our customers.
Above: Mel Hudson in the reception area
A lot of work has been invested in the council’s website, for example, to enable more online reporting and to introduce more online forms so that customers don’t need to contact us by phone so often. Sometimes customers find themselves in distressing and difficult circumstances? What strategies do you adopt to support them? Sometimes our customers need help with matters such as housing or benefit claims. Many years of experience, along with customer service training and lots of empathy, have equipped me and my colleagues to deal effectively with customers who are distressed and upset. But we’re also clear that offensive language and behaviour from our customers won’t be tolerated and we will terminate calls or give firm advice to visitors if they become abusive. Ultimately, we have a right to carry out our duties at work without being abused, intimidated or harassed. And finally, how do you relax when you get home? I love cooking and watching television and I do love a box set. The latest one I’m watching is Prison Break.
A full A-Z of recycling is available at www.hertsmere.gov.uk/recycling 8 | Summer 2017 | Hertsmere News | www.hertsmere.gov.uk
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Retaining our silver standard
PARKS ROUNDUP Splashing around
The IIP standard is a respected mark of quality worldwide and recognises an organisation or company's commitment to leading, supporting and developing its people. The IIP assessment took place during the spring and involved an independent assessor coming to the Civic Offices and our depot to interview members of staff of various grades across a number of service areas. The results showed that we retain real strengths in key people management areas such as communication, continuous improvement and leadership, as well as a firm emphasis on supporting the learning and development of our staff.
A little bit of the tropics is coming to King George Recreation Ground in Bushey. Families, toddlers and pre-teens are set to enjoy our new 'tropical island' splash park this summer. The splash park can cater for more people at a time, nearly three times the capacity of the outdated paddling pool it's replacing. For more information visit www.hertsmere.gov.uk/kinggeorge
Spring into colour After extensive improvements, Mary Forsdyke Garden and Warren Lake have sprung into colour for their opening. The work included draining the lake to remove silt build-up and planting iris and waterlilies once it naturally re-filled.
There's been a ringing endorsement for our people management processes with the announcement that we've retained our prestigious Investors in People (IIP) silver award.
Footpaths have been improved and a boardwalk, constructed of recycled tyres, has been installed. New trees have been planted across the gardens. To find out more about the improvements to Mary Forsdyke Gardens and Warren Lake, please visit our website www.hertsmere.gov.uk/maryforsdyke
With over a hundred flagship parks in the county, there is so much more to see in Hertfordshire. And now it’s easier than ever to find out what your local park has to offer, thanks to the new free ParksHerts web application, which officially launches during Love Parks Week (14 to 23 July). The website contains information on Hertfordshire’s parks and open spaces to encourage you to explore our valuable parks and open spaces by providing information on walking, cycling and running routes; historical and wildlife guides; activity trails; local events; maps and more. ParksHerts users will be able to find their perfect park by selecting filters based on who’s going, what activities they want and the facilities offered. So, whether it’s to let the kids run about, walk the dog, relax in nature or to get fit – ParksHerts will help you get out in Hertfordshire. Look out for the ParksHerts website – www.parksherts.co.uk – coming soon! You can also like us on Facebook: facebook/ParksHerts or follow us on twitter: @ParksHerts and Instagram: ParksHerts
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Five new electric car charging points will be installed across the borough later this year. The cashless pay as you go electric fast charging points, which take between three to four hours to fully charge a vehicle, will be installed at the Civic Offices car park in Borehamwood, Salisbury Close car park in Potters Bar and High Road car park in Bushey. An initial charge of £1.50 per hour will be set for the charging points, which covers their cost and maintenance, electricity and parking charge. The introduction of car charging points comes as part of our Parking Standards Policy, which aims to reduce emissions in Hertsmere and improve air quality. If successful the programme may be extended to other car parks across the borough in the future.
Doing more to prevent homelessness A new Hertsmere initiative aimed at bringing together organisations and community groups to help those at risk of becoming homeless has been launched. Representatives from a range of groups including housing associations, property management companies, age and mental health charities, Hertfordshire Constabulary and Hertfordshire County Council met for the borough’s first homelessness prevention forum earlier this year. We organised the forum to enable professionals to discuss issues and concerns in order to help prevent more residents finding they have nowhere to live. Recent changes in national policy, combined with growing pressures on the local housing market and an affordability crisis in the area, has led to an increase in the number of people presenting as
homeless in Hertsmere. Local authorities have a duty in law to help all people who are homeless or have been threatened with homelessness. This may mean providing advice or finding emergency temporary accommodation while we investigate the case. A person can be defined as homeless if they are living in uninhabitable accommodation, have been asked to leave a friend or relative’s home, are
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being evicted from their home by the courts or are afraid to go home because of the risk of violence and have no alternative accommodation anywhere else.
For more information about our ongoing homelessness prevention work go to www.hertsmere.gov.uk/homelessness
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THE NEXT STEPS Hundreds of comments from residents, businesses and interested parties are being used to help build a picture of Hertsmere’s future. We received responses from more than 300 individuals, companies and organisations to our initial consultation aimed at helping us prepare for the borough’s new Local Plan. Five hundred people attended presentations at Borehamwood, Radlett and Shenley. The new plan will guide development and influence how the borough changes over the next 15 years. Current estimates are that land for 9,000 new homes and the same number of jobs will have to be found in the borough over the next two decades to meet existing and future need.
The comments are still being analysed, but initial studies show: • More support for building new settlements, rather than extending or building within or on the edge of existing towns and villages • Most people agreed that more homes needed to be built which local people could afford • More than half of respondents agreed with building on the Green
Belt, if it meant new homes, jobs and infrastructure could be provided Potential development options and issues will be published in a follow-up document later this year.
To find out more, visit www.hertsmere.gov.uk/ newlocalplan, where you can also sign up to receive Local Plan e-alerts.
Appeal backs more affordable homes in the borough A developer’s bid to minimise its affordable homes obligation in contravention of our planning policy has been rejected by the planning inspectorate. An appeal was lodged by Busheybased developers Heronslea Group against our decision to refuse planning permission for 50 new homes, with four affordable ones, at a site in Aldenham. The company had argued that, following the introduction of new national guidance, the number of affordable homes to be provided on the site could be below the 40 per cent requirement set out in Hertsmere’s planning policy. The inspector’s report concluded that four affordable homes would be an inadequate level of provision for the scheme and that the conflict with our policy was unacceptable as it failed to address our acute need for
additional affordable housing. In August 2015, Heronslea submitted a planning application to demolish Patchetts Equestrian Centre in Hilfield Lane, build 46 homes and convert existing listed buildings on the site to provide four further homes. In line with our planning requirements, this scheme included 20 affordable homes and was approved in June 2016. However, a second application for the same number of homes, but of which just four would be affordable, was refused in September 2016. The appeal, brought by Heronslea, was dismissed by the Planning Inspector at the end of April.
Building for the future We’ve teamed up with a prestigious membership organisation to help create the planners of tomorrow. Apprentice development technician, Harry Branch, is six months into a two-year apprenticeship which will eventually lead to a qualification as a town planner. The apprenticeship is being delivered in conjunction with the Royal Town Planning Institute (RTPI). The RTPI is the UK’s leading planning body for spatial, sustainable and inclusive planning and is the largest planning institute in Europe. Former student Harry said: “The vast work that I have been involved with has made every day different and has meant that my knowledge of each department has grown massively. “To add to this, the amazing planning team have all been so supportive, welcoming and really made me feel like I have been here forever.”
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Community safety news
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How to keep updated about community safety Hertsmere Community Safety Partnership (CSP) brings a range of organisations together to ensure that there is a joined-up and strategic approach to tackling crime and disorder issues in the borough. Visit www.hertsmere.gov.uk/csp Email email@example.com or call 020 8207 7801 You can also receive e-alerts from our Community Safety team by signing up via our website.
Working in partnership for a safer Hertsmere
PCSO commitment continues We’re continuing our commitment to local policing in Hertsmere with the renewal of a funding deal for Police Community Support Officers (PCSOs). We’ve agreed to contribute £128,000 for 2017/18, which is being used to fund 4.5 PCSOs. Hertfordshire Constabulary has pledged the same amount. Maintaining PCSO numbers was identified as a priority by residents in a recent participatory budget survey. PCSOs work with police officers and share some, but not all, of their powers. They work to improve community safety and address issues, such as anti-social behaviour and environmental issues as well as giving crime prevention advice.
#BeScamAware July is National Scams Awareness Month. Scams are any schemes designed to con you out of money using a range of different communication channels including over the phone, by post, on email, via text message or by someone visiting your home. What to look out for: • If they say you’ve won a lottery, sweepstake or competition but you have to send money, it’s too good to be true • Police or bank staff would never ask you to withdraw or transfer cash from your account, nor would they ever ask you for your bank PIN number. Never tell anyone this number • If callers suggest you call your local police or bank to check who they are, use another phone or ensure the line has been fully disconnected by phoning a friend or relative first, or by waiting at least three minutes. Otherwise you may be talking to the fraudsters again 12 | Summer 2017 | Hertsmere News | www.hertsmere.gov.uk
• If a caller asks you to type your bank PIN number into your telephone handset do not do this as fraudsters can use technology to identify the numbers You can also opt out of many cold calls by registering for free with the Telephone Preference Service on 0345 070 0707.
If you think you have been a victim of a scam or fraud contact Action Fraud on 0300 123 2040. If there is a crime being committed right now or if you’re in danger you should call the police on 999
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Going down to the village for a cuppa and a chat
Bin warning following arson attacks More than 30 incidents of arson attacks on bins in Borehamwood have been reported since August last year.
Safety advice fliers have been delivered to a thousand homes. You can help help keep your bin safe by taking these simple steps:
Take a trip down memory lane with a free monthly reminiscence group for the over 60s at Elstree and Borehamwood Museum. The popular ‘Going down to the Village’ sessions are a chance for people to get together over a cup of tea and talk about growing up in the borough. All meetings take place between 10.30am and 11.30am at the community hub at 96 Shenley Road in Borehamwood. For details of further events and the Going Down to the Village reminiscence group, please visit the
Elstree and Borehamwood Museum website – www.elstree-museum.org Find out more about the reminiscence group with our Youtube video – www.hertsmere.gov.uk/ebwmuseum – where you can hear from David Armitage, Elstree and Borehamwood Museum Manager.
• Mark your bin with your house number • Never leave your bin in the street, especially overnight. Instead, keep it in a safe, secure location, such as a garage • If you don’t have a garage, ensure your bin is on your property but not stored in a way that would enable it to be used to gain access to your home • Bins should be left on the boundary of properties by 6am on the day of collection • Try to minimise the amount of time they are left outside
MUSEUMS UPDATE Simon says… Take a nostalgic trip back to electronic toys, games and gadgets of the past with Elstree and Borehamwood Museum’s latest exhibition, which opens on 19 July. So, if you ever had a Nintendo, Atari, Gameboy, Simon or Megadrive, then this exhibition is for you! The museum is located at 96 Shenley Road, Borehamwood and is open midday to 6pm on Tuesday to Thursday, and Saturday between 10am and 3pm. Admission is free.
To find out more, go to Elstree and Borehamwood Museum website – www.elstree-museum.org.uk – or visit their Facebook page www.facebook.com/ebwmuseum or follow them on Twitter @ebwmuseumherts
A break from reality
Everybody needs good neighboursl
Bushey Museum’s latest exhibition ‘A measure of abstraction’ opens on 1 July. It delves in to the museum’s art collection of abstract, semi-abstract and near-abstract work. The museum is located on Rudolph Road, Bushey, WD23 3HW and is open Thursdays to Sundays, 11am to 4pm. Admission is free.
To find out more about this exhibition and the museum’s art collections, please visit www.bushey museum.org
‘They all live around here’ celebrates notable residents of Potters Bar, from author Dame Barbara Cartland to Sir Nigel Gresley, locomotive designer. The exhibition runs until mid-August. The museum is located at the Wyllyotts Centre, Darkes Lane, EN6 2HN and is open on Tuesdays and Wednesdays from 2.30pm to 4.30pm, and Saturdays between 11am and 1pm. Admission is free.
For more information about Potters Bar Museum visit their Facebook page www.facebook.com/ pottersbarmuseum Left: Dame Barbara Cartland
www.hertsmere.gov.uk | Hertsmere News | Summer 2017 | 13
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Freegle Weâ€™ve set up a new Freegle page for Borehamwood and Elstree Freegle is completely free to use and is a bit like online dating, but for your old stuff. It helps people to give, and get, things for free in their local community. By giving away your unwanted, but useful, items you're helping someone else locally and keeping something out of landfill.
At the heart of the community
You can find the page at www.ilovefreegle.org/ explore/Borehamwood ElstreeFreegle and thereâ€™s also a designated facebook page: www.facebook.com/ BorehamwoodFreegle/ Happy Freegling!
Community Hertsmere works hard to help voluntary groups in the borough grow and thrive and is holding a number of new outreach hubs to provide easier access to its service.
Community Hertsmereâ€™s outreach hubs take place at three venues across the borough and provide an opportunity to meet their staff face to face:
The organisation, formally known as Community Action Hertsmere, which is based at Allum Hall and the community shop in Leeming Road in Borehamwood, supports the local voluntary sector by providing advice and information. It can help with funding advice, consultation and engagement, monitoring and evaluation, training and development, and organises a range of activities and events such as trips and family outward-bound days. It offers a membership service for groups, organisations, charities and local businesses in Hertsmere.
Open every Wednesday from 1pm to 4pm at Citizens Advice Hertsmere, 8 Rudolph Road, Bushey, WD23 3DU
Potters Bar Open every second Tuesday of each month from 2.30pm to 5.30pm at Wayside Jubilee Centre, Wayside, Potters Bar, EN6 5NE
Radlett Open every first and third Tuesday each month from 2.30pm to 5.30pm at the Radlett Centre, Aldenham Avenue, Radlett, WD7 8HL
Are you a Parent or Gra andparent? Home-Start Wa Watfo ford & Three Ri Rivers
WE NEED YO U R HELP !
Would you like to use your parenting experience to help parents and young children? Volunteers are required who have 2/3 hours a week to spare to support families in Hertsmere There will be an eight week preparation course, starting in September 2017.
INTE TEREST STED?? D Plea ase call 01923 248010 2 O email enquirries@home-sttartwatfo Or ford.org g.uk www.home-sttart rtwatfo ford.org g.uk You will benefit from
Registtered charity no. 1108847
14 | Summer 2017 | Hertsmere News | www.hertsmere.gov.uk
Would you like to advertise in Hertsmere News? Promote your business locally Your favourite read, which is distributed to 43,000 homes in Hertsmere three times a year, takes a limited amount of advertising on a first come, first served basis and priority is given to local reputable businesses. The next magazine will be published in December 2017. Email firstname.lastname@example.org to reserve your place and to obtain artwork specifications
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Join us on Facebook www.facebook.com/hertsmere
Meet your Councillors Aldenham East
You can contact your ward councillors at any reasonable time. Hertsmere has a Conservative majority, with 36 Conservative councillors, two Labour councillors and one Independent councillor. Your councillors are listed in alphabetical order by ward. If you don’t know which ward you live in, please visit www.hertsmere.gov.uk/findmycllr or call 020 8207 7558. Aldenham West
(Con) = Conservative (Lab) = Labour (Ind) = Independent
Charles Goldstein (Con)
John Graham (Con)
Caroline Clapper (Con)
David Lambert (Con)
Susan Brown (Con)
Rabbi Alan Plancey (Con)
Gary Silver (Con)
cllr.charles. goldstein@ hertsmere.gov.uk
cllr.caroline. clapper@ hertsmere.gov.uk
cllr.david. lambert@ hertsmere.gov.uk
020 8207 3759
Borehamwood Cowley Hill
David Burcombe (Ind)
Richard Butler (Lab)
020 8953 7132
Michelle Vince (Lab) – Group Leader cllr.michelle.vince@ hertsmere.gov.uk
Charles Kelly (Con)
Meenal Sachdev (Con)
Farida Turner (Con)
Thomas Ash (Con)
Victor Eni (Con)
cllr.meenal. sachdev@ hertsmere.gov.uk
020 8953 4347
020 8141 8205
020 8953 8627
Brenda Batten (Con)
Paul Morris OBE (Con)
Seamus Quilty (Con)
Lawrence Davis (Con)
Kashif Merchant (Con)
Jane West (Con)
Linda Silver (Con)
Anne Swerling (Con)
cllr.lawrence. davis@ hertsmere.gov.uk
cllr.kashif. merchant@ hertsmere.gov.uk
020 8950 1892
020 8950 5010
020 8950 9251
020 8950 8923
Bushey St James
Pervez Choudhury (Con)
Carey Keates (Con)
Pete Rutledge (Con)
cllr.pervez. choudhury@ hertsmere.gov.uk
020 8387 3163
Morris Bright (Con) – Leader of the Council leader@ hertsmere.gov.uk
020 8207 7570
Potters Bar Oakmere
Jean Heywood (Con) cllr.jean.heywood@ hertsmere.gov.uk
Ruth Lyon (Con) cllr.ruth.lyon@ hertsmere.gov.uk
Potters Bar Furzefield
Dr Harvey Cohen (Con)
Cynthia Barker (Con)
Peter Knell (Con)
Martin Worster (Con)
cllr.martin. worster@ hertsmere.gov.uk
Potters Bar Parkfield
Sarah HodgsonJones (Con)
John Donne (Con)
Paul HodgsonJones (Con)
Abhishek Sachdev (Con)
Anthony Spencer (Con)
Peter Wayne (Con)
cllr.sarah. hodgson-jones@ hertsmere.gov.uk
cllr.paul. hodgson-jones@ hertsmere.gov.uk
cllr.abhishek. sachdev@ hertsmere.gov.uk
07712 837 990
www.hertsmere.gov.uk | Hertsmere News | Summer 2017 | 15
What’s on Come along to an event near you! Wyllyotts Theatre Wyllyotts Place, Darkes Lane, Potters Bar 01707 645005 www.hertsmereleisure.co.uk/ wyllyotts-theatre
Wednesday 26 July: 11am & 1.30pm
Dogs Don’t Do Ballet Delightful show for young children! £10
Elstree & Borehamwood
Museum 96 Shenley Road, Borehamwood 01442 454888 www.elstree-museum.org.uk
www.facebook.com/ EBWmuseum Until 8 July
From Village to Town: Celebrating a Century of Migration Hear the stories of over 50 residents in the 'From Village to Town' exhibition, which celebrates a century of migration to Elstree and Borehamwood.
Friday 11 August: 6pm
Little Mix Experience Tribute show for our younger patrons! £14 Elstree Road, Bushey Heath WD23 4GL 020 8950 1017 www.reveleylodge.org
From 19 July
Toy exhibition Take a look back at electronic toys, games and gadgets of the 1970s.
Bushey Museum Rudolph Road, Bushey 020 8420 4057 www.busheymuseum.org From 1 July
A measure of abstraction Exhibition showing the best of the museum’s collection of abstract art works.
Reveley Lodge Sunday 2 July: 2pm - 6pm
Canada Day Garden Party Party to mark 150th anniversary of Canada’s independence. Live music including renowned Canadian violinist Lauren Forder, craft stalls, home-made teas, children’s entertainer, prosecco bar and much more! Adults £5 / Children 14 & under FREE. 1 Aldenham Avenue, Radlett 01923 859291 www.radlettcentre.co.uk
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The Radlett Centre Tuesday 8 July: 11am & 3pm
High School Rocks! The very biggest hits from all the high school musicals. £15
Sunday 23 July: 7.30pm
Celebrating Hoagy An evening packed with the songs and stories of one of America’s most enduring and endearing songwriters, Hoagy Carmichael. £18 / £17conc
Hertsmere Borough Council's magazine, full of information and updates for those living and working in the borough.