NREOB Overview 2013

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OUR KNOWLEDGE Over the past eleven years, we have researched and selected the best real estate agents and brokers from across the country and trained them in our policies and procedures. Our brokers must be licensed, insured, associated with at least one MLS, and provide a minimum of two verifiable references before they are approved to work with us. They must meet stringent requirements, and adhere to all local, state, and federal laws, regulations, and established realty management practices. Over time, we have the ability to track broker performance based on several criteria. Members of our external team also include experienced appraisers, appraisers attorneys, attorneys escrow and title companies, property preservation companies, contractors and other real estate professionals. Our clients enjoy the personal communication with our knowledgeable team, and benefit from all of the services and expertise provided by our national network of industry professionals that has been integrated with the NREOB system.

With our unique approach, depth of knowledge and national network, NREOB is your true outsource resource. Our quality assurance program is responsible for qualifying and validating all of our brokers as well as our contractors who must also meet licensing and insurance requirements and who must follow specific pricing and bidding guidelines for security, preservation, and repair work. NREOB’s vendor reimbursement program, which verifies and promptly process payments to brokers for asset management related expenses, has established t bli h d significant i ifi t confidence fid with ith our brokers b k and d vendors d who h trust t t us to reimbursement them in a timely manner. In turn, they provide us with exceptional service and prompt responses to our requests. NREOB encourages personal communication, however all property information is available online 24/ 7 via our Asset Management System. We rely upon our staff staff’ss expertise, expertise knowledge and professionalism. professionalism We are confident that you will, too.


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