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Introducing the healthcare of tomorrow


E M I TA C H E A LT H C A R E S O L U T I O N S

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Excellence in technology. Excellence in patient care J U LY 2 0 1 8


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WRITTEN BY

LAURA MULLAN PRODUCED BY

CRAIG DANIELS

Partnering with the sectors’ leading healthcare and technology providers, Emitac Healthcare Solutions is transforming the patient experience w w w. e m i t a c h e a l t h c a r e . c o m


E M I TA C H E A LT H C A R E S O L U T I O N S

A

s the healthcare IT market is

all of our solutions are mission-

predicted to reach a value of

critical services that are

$280.25bn by 2021, Emitac Health-

important to save patients’ lives.

care Solutions (EHS) has made a name for

Healthcare is becoming more

itself as the most preferred healthcare solu-

and more complex therefore we

tions integrator in the UAE region.

need to have the necessary

Keeping pace with emerging trends in the

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knowledge in healthcare

healthcare landscape, the Dubai-based firm

devices, clinical and IT. At EHS,

is tapping into Healthcare Information &

we have the right mix of talents

Technology (HI&T), a fast-emerging avenue in

and domain expertise. Our team

healthcare that aims to enhance operations

includes healthcare professional

in all aspects of healthcare management, by

medical engineers, nurses, doc-

optimising the acquisition, big data analytics,

tors, clinical specialist and

storage, retrieval and use of information.

business people. Our profes-

It is clear that EHS’s core mission isn’t

sional team supports all our

about technology for technology’s sake. It’s

mission critical solutions 24/7 at

about providing cutting-edge tools that

99.8% uptime.”

embrace the industry’s best practices, meets

“We also exclusively represent

the technological needs of staff and delivers

the leading brands in the market

the highest standards of patient care.

today like Philips, Vocera, Hill-

In order to keep abreast with changing

Rom, Masimo, Capsa Solutions

technologies and innovations, EHS’s Health-

and Stanley Healthcare which

care & Information Technology business unit

gives us a strong leadership

caters to the technological needs of the healthcare industry. Suresh Babu, Senior Divisional Director of Critical Care and HIT, says: “EHS strives to deliver reliable and cost-effective solutions that truly enhance patient care.” “Our success lies in our customer-centric approach,” Babu explains. “Fundamentally, J U LY 2 0 1 8


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E M I TA C H E A LT H C A R E S O L U T I O N S

position. It is this combination of factors that is the key to our success. “Our eclectic portfolio includes critical com-

“Communication fundamentally helps to save lives,” reflects Babu. “Poor communication may

munication solutions, tracking and protection

lead to potential death. Unfortu-

solutions, patient entertainment, and clinical

nately, communication errors are

information solutions which come from the

the number one current cause of

industry’s leading partners,” he adds.

harm to patients. The Joint commission on Accreditation of

CRITICAL COMMUNICATION

Healthcare organisation

Communication is the lifeblood of healthcare

describes communication error

and perhaps no one understands this better

as the cause of 60% to 70% of

than EHS. As such, EHS has created several

preventable hospital deaths.” *

services to deliver end-to-end communica-

Traditionally, there is a time

tion between clinicians and patients alike.

gap required to assess the

No name? No number? No problem.

Call a person, a role, or a department instantly with just the touch of a button.

Learn more at: www.vocera.com/me or call 800-0182438


“COMMUNICATION FUNDAMENTALLY HELPS TO IMPROVE PATIENT CARE AND SAVE LIVES” —

Suresh Babu, Senior Divisional Director, Critical Care & HI&T

* Ref: Joseph Murphy, MD& William Dunn, MD CHEST Journal; December 2010 Vol 138, issue 6, page-1292

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E M I TA C H E A LT H C A R E S O L U T I O N S

patient’s needs from the moment

tion and every patient room,” Babu says.

the patient requests for help.

“With Vocera communication solutions,

With solutions like Vocera, the

the nurses don’t need to walk around as

moment a patient presses a but-

much they do, they can directly interact

ton, they can have live

with the patient or clinician wherever they

communication with caregivers

are. When reducing the communication

and their concerns will be

gap between the patient, caregiver and

addressed within 20 seconds.

clinician, more time is available in order to

“Nurses in the wards walk about seven to eight kilometres per day between the nurses’ sta-

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potentially save lives”. Keeping pace with some of the sector’s most disruptive technologies, EHS offers

“OUR SUCCESS LIES IN OUR CUSTOMER-CENTRIC APPROACH. FUNDAMENTALLY, ALL OUR SOLUTIONS ARE MISSION-CRITICAL SERVICES THAT ARE IMPORTANT TO SAVE PATIENTS’ LIVES” —

Suresh Babu, Senior Divisional Director, Critical Care & HI&T J U LY 2 0 1 8


H E A LT H C A R E

real-time location services, monitoring

prevents infants from being

patients, staff, assets and even the tempera-

abducted,� explains Babu.

ture and humidity within the facility. This

“We have a radio-frequency

ensures safety within the healthcare environ-

identification system whereby

ment and reassures new mothers of any

babies are tagged with devices

concerns about mother-to-infant matching

that work closely with wi-fi and

and prevention of potential abductions.

security systems. If a baby is

“Today, infant protection is very critical for

handed to the wrong parent, is

two reasons: it ensures the right baby is

near an unauthorized zone, or

placed with the right mother and are well pro-

is abducted, the doors will

tected within a secured zone, and it also

immediately lock and sound an

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E M I TA C H E A LT H C A R E S O L U T I O N S

alarm – unless there is a fire alarm. This ensures the infant’s utmost safety.” PATIENT ENTERTAINMENT

Today, patient entertainment systems are also becoming a norm in healthcare, helping patients beat boredom whilst engaging in personal healthcare. Offering solutions such as Patient Linc and Mobile Linc, EHS ensures that patients can watch movies, Skype with fam10

ily members, and learn when their lab results are set to come back or when they’re going for an X-Ray. The result: increased patient

tors and patients potentially reducing

satisfaction, increased patient

infections which is one of the biggest chal-

engagement, better health out-

lenges faced by healthcare sector today.”

comes and fewer hospital readmissions. “Patient engagement is very

INDUSTRY-LEADING PARTNERSHIPS

To make healthcare affordable, Babu says

critical as they can be in a hospi-

the sector needs to utilise tools that offer the

tal for days or even weeks,”

best return on investment (ROI) and that’s

notes Babu. “The patient has to

why EHS only partners with market-leading

be engaged and they should

healthcare and technology providers.

have a choice of entertainment.

“Our solutions like Vocera, Stanley,

On top of that, Skype reduces

Masimo, Forcare, Hill-Rom, or Philips, are

face-to-face contact with visi-

amongst the best in that technology space,”

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"PATIENT ENGAGEMENT IS VERY CRITICAL AS PATIENTS CAN BE IN A HOSPITAL FOR DAYS OR EVEN WEEKS” — Suresh Babu, Senior Divisional Director, Critical Care & HI&T 11

Babu says. “That’s very critical, especially

“There is big potential in Middle

if you look at countries like UAE which look

East because there has been a

for premium brands. These solutions are

rise in lifestyle diseases such as

helping clinicians and adding value, making

obesity, diabetes and high blood

healthcare more affordable, interoperability

pressure,” explains Babu. “If you

and fundamentally increasing efficiency.”

take the UAE, for instance, the

The healthcare system in the Middle East

region has one of the largest dia-

is investing large amounts into infrastruc-

betic populations in the world.

ture and equipment. If the market becomes

Therefore, the Middle East is defi-

saturated with newly constructed hospitals,

nitely looking at investing more in

experts will look to see which technologies

healthcare and being more cost-

and applications could bring about cost

effective through technologies

optimisation and ROI.

because the population is groww w w. e m i t a c h e a l t h c a r e . c o m


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ing and demand for healthcare is also growing.” Innovation runs deep at EHS

dynamic changes in the sector. “Healthcare is going to drastically adapt to the changing technology environment,” he

and not the one to sit on its lau-

says. “We believe that artificial intelligence in

rels, the Dubai-based company

healthcare is one of the best use cases in

is on the lookout for the next

healthcare technology and so that’s an area

state-of-the-art technology;

where we are focusing by partnering with

turning its attention to telehealth,

Philips AI. We are also exploring the use of

Tele-ICU, virtual consulting,

teleconsulting and telemedicine.

interoperability, and artificial

“Today, people want second opinions.

intelligence. As a result, Babu

They want to consult a doctor from home.

believes that EHS is ready for any

This critical communication technology is

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Emitac Healthcare at Arab Health 2018

going to drive the market of future virtual

United by a vision to champion

care. We are also going to focus on oncology

practices, meet the technologi-

services and recently partnered with Varian,

cal needs of staff, and deliver

who are one of the leading technology pro-

exceptional patient care, EHS

viders for oncology in the world. That’s an

has established its position in the

area where we expect to see growth.”

healthcare technology market.

Since he first joined the company around

Going forward, it seems it is set

13 years ago, Babu has helped to build EHS’s

to remain a market leader in

Health Information & Technology department

years to come.

from scratch. Today it has become fundamental to EHS’s success as one of the leading health technology integrators in UAE. Experience Excellence

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Emitac - Brochure 2018  
Emitac - Brochure 2018