The Path Forward 2020 - Hilton Head Island-Bluffton Chamber of Commerce

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PATH FORWARD READINESS PLAN Recreation/Attractions Task Force Phase One Best Practice Recommendations The following Best Practice recommendations are meant to enhance public health and safety in response to the COVID-19 pandemic as part of the first phase of a CDC three-phase reopening plan.

CHECKLIST Recommended Steps for Safe Reopening ☐ Bring in staff as early as needed for training and deep cleaning of facilities. Training should include proper handwashing hygiene, use of PPE, social distancing and minimal-contact customer service.

☐ Create a checklist of all staff and customer high-use surfaces and touch points, including door knobs, cabinet

handles, handrails, light switches and counters, along with a plan to sanitize them frequently. Cleaning supplies should be single use, such as paper towels and disposable mop heads, or laundered between each use.

☐ Create sanitization checklist and cleaning schedule for restrooms. ☐ Select one person per shift to oversee safety and sanitization to ensure employees are following protective protocols and public areas and restrooms are being cleaned and disinfected regularly.

Recommended Employee Safety ☐ Communicate with employees regularly regarding their health status and the health of anyone with whom they may

be in close contact. Send home any staff member who has been diagnosed with COVID-19 or in contact with someone with the disease. Request that staff members notify management if they have traveled to a CDC-designated “hot spot.”

☐ Advise employees to stay home if they are feeling ill or have any symptoms of a communicable virus. ☐ Discourage staff from sharing water bottles or other personal items. ☐ Allow employees, especially those with direct contact with customers, to wear masks if they desire to wear them. ☐ Provide readily available hand sanitizer, especially for employees picking up or handling rental bikes, golf carts or other equipment used by guests.

☐ Encourage employees to wash their hands as often as possible. Recommended Customer Safety ☐ Provide hand sanitizers at all retail outlets, pro shops, attractions and entertainment centers. ☐ Provide customers with sanitary wipes to disinfect gym or other recreational equipment after use. ☐ Install signs with simple messages reminding guests to practice social distancing. ☐ Tape or mark 6-foot spacing at checkout or registration counters to comply with social distancing. ☐ Post sign at the door with customer expectations (to be developed by the Chamber of Commerce for universal use in local businesses). The sign will ask guests to • • • •

Refrain from entering the store or attraction if they feel ill. Maintain a minimum 6-foot distance from others who are not in their party. Sneeze or cough into a tissue or elbow. Refrain from shaking hands or engaging in any unnecessary physical contact.

☐ Encourage tipping with Venmo.

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