Hilton Head Island & Bluffton Chamber of Commerce 2024 Impact Report

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Hilton Head Island & Bluffton Chamber of Commerce

Leadership Message

Reflecting on a Remarkable Year

The true strength of Hilton Head Island and Bluffton lies in our ability to unite, innovate, and inspire. This year has been a testament to that resilience and collaboration. As we move forward in 2025, it’s a time to celebrate the collective achievements of our community and look ahead to the opportunities awaiting us in the year to come.

We’re thrilled to share that the Hilton Head Island-Bluffton Chamber of Commerce was named the 2024 Outstanding Chamber of the Year for North and South Carolina by the Carolinas Association of Chamber of Commerce Executives. This prestigious honor reflects the dedication of our members, volunteers, Board of Directors and Staff, whose hard work and vision set us apart among chambers across the Carolinas and beyond.

This year, we also launched LowcountryJobsNow.org, a dynamic platform connecting local employers with job seekers, addressing workforce challenges, and strengthening our economic foundation.

Our community’s excellence continues to shine on a national stage. Hilton Head Island earned the title of #1 Island in the U.S. for the 8th consecutive year in Condé Nast Traveler’s Readers’ Choice Awards Bluffton was chosen as the site for the 2025 HGTV Dream Home, bringing even more attention to the charm and vibrancy of the Lowcountry.

Hilton Head’s Vacation Planner was named #1 in the country at the U.S. Travel ESTO Awards, telling the story of the Lowcountry from the beaches, culinary scene, history, and more. Additionally, the Savannah/ Hilton Head International Airport was named the #1 domestic airport in Condé Nast Traveler’s Readers’ Choice Awards, further solidifying our region as a premier destination.

Hilton Head Island was recognized as an international leader in sustainable tourism at the Condé Nast Traveler Points of View Summit, thanks to our resident-first approach and balanced tourism strategy. This distinction reinforces our commitment to protecting our unique environment while driving economic vitality. We also continue to educate our visitors about the importance of our environment and to leave no trace.

Thank you for your unwavering support in making 2024 a year of shared success. Together, we’re building a community that thrives today and leaves a lasting legacy for tomorrow. Here’s to an extraordinary 2025!

Warm regards,

Mission, Vision & Values

MISSION

Stimulate the regional economy while enhancing the quality of life for all.

VISION

To ensure the Hilton Head Island and Bluffton region is a welcoming community, focused on embracing nature, culture, and economic vibrancy for residents and visitors.

VALUES

The Hilton Head Island-Bluffton Chamber of Commerce is a professional, resultsdriven and innovative organization for our partners and our community by being ethical, accountable, pragmatic, visionary, and compassionate.

OUR GUIDING PRINCIPLES

We help bolster the business community by connecting, educating, advocating, and facilitating research

Make decisions based on long-term perspective

Serve as a voice and advocate for the business community

Maintain the highest ethical standards in all we do

Initiate programs for which there is funding and staffing resources

Develop and implement programs and services that benefit the economic well-being and common interests of our members

Work to preserve enhance the growth, quality character of

Develop collaborative partnerships only in areas where the partnership can accomplish that which organization cannot do alone

preserve and the prudent quality of life and of our region partnerships partnership which our alone

Hilton Head Island-Bluffton Chamber of Commerce Impact

Your Chamber

Board of Directors

EXECUTIVE COMMITTEE 2024

Jay Wiendl Chair

General Manager, Beach House Hilton Head Island

Lola Campbell Vice Chair, Business Workforce Coalition

Owner, Binya Boutique, LLC

Susana Cook

Immediate Past Chair

General Manager, Hilton Garden Inn

Ray Warco Vice Chair,

Finance

Center for Strategic Planning/USCB

Mike Tighe Vice Chair, Visitor & Convention Bureau

General Manager, The Westin Hilton Head Island Resort & Spa

Mary Lee Carns Vice Chair, Bluffton

Regional Business Council

VP of Advancement, Technical College of the Lowcountry

Diana McDougall Vice Chair,

Membership

Lowcountry Regional President, Coastal States Bank

Bill Miles, IOM, CCE President & CEO

Hilton Head Island-Bluffton Chamber of Commerce

Bob Cosgrove Vice Chair, Business

Education Partnership

General Manager, Sonesta Resort Hilton Head Island

Ahmad Ward Vice Chair, Public Policy

Executive Director, Mitchelville Preservation Project

Andrew Carmines
Berl Davis
Jean Beck
Jon Rembold
Joe Caruso
Disney’s Hilton Head Island Resort
Chris Corkern

Your Chamber Staff

Bill Miles President & CEO

EXECUTIVE President

Connie Killmar Assistant to the

FINANCE & ADMINISTRATION

Ray Deal Controller

Kelly McCallister Assistant Controller

COMMUNICATIONS

Charlie Clark Vice President of Communications

Hallie Martin Communications Director

Matthis Visual Content Coordinator

Dashaé Middleton Visual Content & PR Coordinator

Jordan

Vice President, Public Policy & Small Business

VISITOR & CONVENTION BUREAU

Beverly Maloney Senior Membership Account Executive
Tom Henz
Laura Higgins Programs Assistant
Kim Nelson Membership Administrator
Vanessa Capehart Membership Account Executive
Linda Lanier Information Specialist
Ariana Pernice Vice President of the Visitor & Convention Bureau
Kyleigh Leaf Marketing Coordinator
Zack Shedd Senior Sales Manager
Chase O’Dell Research Manager
Kathy Winings Information Specialist
Robert Obernier Web Administrator

2025

Membership, Events & Services

The membership team is focused on providing benefits, and services that support, enhance and inform the business

Services

benefits, programs, initiatives business community.

Your Chamber is:

• 5-Star accredited Chamber of Commerce by the U.S. Chamber (in the top 1.6% of chambers nationwide)

• 3-Time National Chamber of the Year from the Association of Chamber of Commerce Executives

• Partnership with SCORE, which offers free and confidential business advice for new and existing businesses

• Leadership program has been developing our community leaders for 39 years

• Named Chamber of the Year by the Carolinas Association of Chamber of Commerce Executives

Our Members

1,300+ Members Strong

159+ New Members in 2024

65+ Ribbon Cuttings & Groundbreaking Ceremonies

50+ members featured in our “Faces of Small Business” video series

Impact of Small Business

Our local businesses provide millions of dollars to our local governments, which helps support amenities that we all enjoy like parks, bike paths, festivals, beach renourishment, and so much more.

Budgeted collections for FY 2025:

*Source: Towns of Hilton Head Island & Bluffton FY 2025 budgets published online

Town of Hilton Head Island ATax
$6,880,890
Town of Bluffton ATax $5,372,036
Town

Out of every $1 spent at local business:

67 cents stays in the local community

44 cents of that goes to the small business owner and their employees.

23 cents of that gets invested into other local businesses.

91% of Americans patronize a small business at least once a week

66% of small businesses give back to local charities

Impact of Local Chambers

VALUE

Most U.S. adults agree that local chambers of commerce...

Are a trusted resource/ partner for businesses Are a collective voice of businesses in their community Are stewards of a strong local economy Create

Strongly/somewhat agree U.S. adults feel that their local chamber has strong community impact. % At least some impact

Most business owners* recognize the value of their local chamber of commerce. 65% 62% Say it advocates for policies that are in the best interest of their business

Say it supports the growth and prosperity of their business

*Employed US adults who are a CEO, owner, or partner of their business

Adults say that being active in a local chamber of commerce is an effective strategy for businesses to... 61%

Demonstrate that they are reputable 60% Suggest they are involved in their local community 57% Show they use good business practices % Very/somewhat effective

Growing the local economy 1 2 3

Growing businesses locally Creating jobs

Top three most important roles the local chamber can play in the coming years:

Adults say that knowing a local business is a member of the local chamber of commerce would make them more likely to... 50%

Purchase goods or services from the business 48%

Recommend the business to someone else 64% among those who are familiar with their local chamber of commerce 63% among those who are familiar with their local chamber of commerce

Research Method

This survey was conducted online within the United States between September 5-9, 2024 among 2,075 adults (aged 18 and over) including 141 respondents who are business owners (i.e., employed with a title of CEO, partner or owner) by The Harris Poll on behalf of the Association of Chamber of Commerce Executives (ACCE) via its Harris On Demand omnibus product.

Data were weighted where necessary by age, gender, race/ethnicity, region, education, marital status, household size, household income, [employment], and political party affiliation, to bring them in line with their actual proportions in the population.

Respondents for this survey were selected from among those who have agreed to participate in our surveys. The sampling precision of Harris online polls is measured by using a Bayesian credible interval. For this study, the sample data is accurate to within + 2.5 percentage points using a 95% confidence level. This credible interval will be wider among subsets of the surveyed population of interest.

All sample surveys and polls, whether or not they use probability sampling, are subject to other multiple sources of error which are most often not possible to quantify or estimate, including, but not limited to coverage error, error associated with nonresponse, error associated with question wording and response options, and post-survey weighting and adjustments.

Connect & Grow 150+ events Over 10,000 attendees

The AI Advantage Forum

February 15 | With AI Expert Zack Giglio, David Nelems, CEO of the Don Ryan Center for Innovation, Jordan Crenshaw, Executive Vice President of the Technology Engagement Center at the U.S. Chamber of Commerce and SCORE.

Attendees

Honored community awards:

• Pinnacle Award Presented Goes Beyond the The Greenery

• Heritage Award Presented with Outstanding Community Bluffton

• Zonta Woman Amber Kuehn, Sea

Chamber Ball

March 16

Attendees

community stalwarts with awards:

Presented to a Business That the Bottom Line: Greenery

Presented to a Non-Profit Community Impact:

Self Help

Woman of the Year: Sea Turtle Patrol HHI

Bluffton

Chamber Business Golf Classic

April 17 | Palmetto Hall

Small Business Week

May 20-24

We celebrated our members and local businesses, who are the backbone of our community.

State of the Region

October 3

Hyundai’s Chief Project Implementation Officer and General Counsel, Christopher Smith, discussed the profound ripple effects of the Hyundai Metaplant near Savannah. Our local mayors and the chairman of Beaufort County Council presented on the challenges and successes on the local

front.

Sparkles & Spirits

December 6

We kicked off the holidays in style at The Quarterdeck.

Conversation + Cocktails

Monthly event helping our members connect and grow their networks. Thank you to our hosts and our charity partners!

• Chez Georges + Deep Well/Outside Foundation

• The Bank + Volunteers in Medicine

• Java Burrito + The Children’s Center

• Beach House Hilton Head Island + Sea Turtle Patrol Hilton Head Island

• Zunzibar + Full Spectrum Studio

• The Sandbox

• Nectar Bluffton + Alzheimer’s Walk Bluffton

• Mitchelville Place + Bluffton Self Help

Power Hour

Hosted 11 sessions that featured live, unfiltered updates straight from national, regional, and local leaders.

Biscuits & Benefits

Hosted quarterly meetings for members to learn about how they can leverage their chamber membership for business success.

Chamber Young Professionals

Held quarterly networking and service events meant to connect members of our business community under 40 years old.

Thank you to our hosts:

• Sea Love Candle Bar and Boutique

• Burnt Church Distillery

• Sprout Momma

• StretchLab Hilton Head

Executive Connection

Brought together CEOs and business owners for exclusive quarterly networking. Thank you to our hosts:

• Bowdie’s Chophouse

• Long Cove Club

• J. Banks Design

Shop Small Saturday

Your chamber was once again named a Neighborhood Champion for Shop Small Saturday on November 30! We encourage the Lowcountry to shop locally year-round.

Hilton Head Island-Bluffton

Leadership

For nearly four decades, our flagship Hilton Head Island-Bluffton Chamber of Commerce Leadership program has been the catalyst for change-makers in our community.

Each Leadership class also completes a community project. In the past eight years, leadership classes have raised and invested over $189,000 into the community through these projects including Wheels to the Waves, Reel In & Recycle, Bluffton Library Park, sunscreen dispensers at Hilton Head Island parks, playground equipment at Oscar Frazier Park, Matthew’s Oak in Shelter Cove Towne Centre, “Follow the Fiddlers” in Old Town Bluffton, signage on Daufuskie Island, and more.

We welcomed 24 local professionals to the Class of 2025 Leadership:

Paul Arvantides, Don Ryan Center for Innovation

Bethany Brown, Hilton Head Island Recreation Association

Sarah Brown, Sea Love Candle Bar and Boutique

Amy Conners, Hilton Head Regional Healthcare

Madeline Cox, Outside Hilton Head

Jim Damico, South Atlantic Bank

Angela Douglas, Town of Bluffton

Kathleen Duncan, J.K. Tiller Associates, Inc.

Andrew Dunlap, Shoreline Construction

Libby Gilden, Part of the Family, LLC

Daniel Guerrini, Alliance Global Partners

Hannah Hartberger, Town of Bluffton

Stephanie Jurczak, Encompass Health Rehabilitation Hospital of Bluffton

Kristen McIntosh, Art League of Hilton Head

Mallory Munson, The Sea Pines Resort

Sheila Paz, LOCAL Life Magazine

Ryan Pye, Hospice Care of the Lowcountry

Olivia Root, Taylor’s Quality Landscape Supply

Dalton Shaw, The Fraum Center for Restorative Health

Lindsay Taylor, Just Tri Performance

Morgan Thompson, Town of Hilton Head Island

Connie Turlington, Disney’s Hilton Head Island Resort

Jose Vargas, Hargray is now Sparklight

Ryan Wise, Boys & Girls Club of Hilton Head Island

Class of 2024

The 2024 class graduated and completed its project, Wheels to the Waves, which provides the Town of Hilton Head Island beach-friendly wheelchairs.

Congratulations to the graduates:

Benny Mullins Jr., Hargray is now Sparklight

Bethany Marcinkowski, United Way of the Lowcountry

Brooke Mingledorff, Palmetto Electric Cooperative

Claudia Reid, Tetelestai Foundation

Emily Kraus, The Sea Pines Resort

Joann Faison, Beaufort County School District

James Dismond, Hospice Care of the Lowcountry

Jamie Mitchell, South Atlantic Bank

Jeb Bush, Hilton Head Regional Habitat for Humanity

Jessica Bigos, TidePointe - Broad Creek Care Center

Kim Bortle, Coastal States Bank

Kimberly Shedd, Town of Hilton Head Island

Lee Jenkins, Hilton Head Island Fire & Rescue

Liz Trujillo, Town of Bluffton

Lori Trimble, Hilton Head Regional Physician Network

Nicol Rupol, Retired

Ryan Larson, SERG Restaurant Group

Ryan Williams, South Atlantic Bank

Victoria Smalls, Town of Bluffton

Thank you to our 2024-2025 Board of Regents!

Adam Martin, Chair (Class of 2022), Hampton Lake

Kiley Fusco, Vice Chair (Class of 2014), City of Pooler

Brian Neumann, Past Chair (Class of 2014), Revolution Network

Joan Richardson, Treasurer (Class of 2022), Carey & Company

Cary Welker, Secretary (Class of 2023), SERG Restaurant Group

Nicki Charles, Mentors (Class of 2016), Community Foundation of the Lowcountry

Susana Cook, Sponsorships (Class of 2016), Hilton Garden Inn

Henry Criss, Book Presentations (Class of 2022), Fraum Center for Restorative Health

Allyson Etheridge, Recruiting (Class of 2023), Daniel Ravenel Sotheby’s International Realty

Lynn King, Sponsorships (Class of 2014), Kevin King Associates

Emily Kraus, CEAs (Class of 2024), The Sea Pines Resort

Bethany Marcinkowski, CEAs (Class of 2024), United Way of the Lowcountry, Inc.

Russell Rogers, Recruiting (Class of 2023), Hilton Head Island Fire & Rescue

Cinda Seamon, Mentor Coordinator (Class of 1991), Hilton Head Island Fire & Rescue

Ryan Williams, Assistant Treasurer (Class of 2024), South Atlantic Bank

Junior Leadership

The class of 2024 celebrated the graduation of 36 students.

We welcomed 36 students in our 2025 Junior Leadership Class from Bluffton High School, Heritage Academy, Hilton Head Christian Academy, Hilton Head High School, Hilton Head

Preparatory, John Paul II Catholic School, May River High School, and Cross Schools.

Thank you Board of Regents!

Erica Pepper, Chair

Kaci Hollingsworth, Past Chair

Scott Baker, Treasurer

Benny Mullins Jr., Class Project

Lawrence Melton Jr., CEAs

Kelly Cody

Angel Del Valle

Brent Lett

Chris Neff

Corey Tuten

Ashley Wilson

Gwen Chambers

Leadership Alumni

The “Best Classes Ever” got back together! The Leadership Alumni group hosted networking, and learning sessions as well as service projects.

Thank you Board of Regents!

Tom Dunn, Chair, Hilton Head Island Fire & Rescue

Andrew Davis, Treasurer, Sign D’Sign

Katie Rudder, Secretary/Communications, South University

Bryant Gordillo, Events, Apple Billing

Blair Streitenberger, Events, Lowcountry Legal Services, LLC

Nicki Charles, Community Foundation of the Lowcountry

Wil Saleeby, Palmetto Electric Cooperative

Lynn King, Kevin King Associates

Ansley Goodman, South Atlantic Bank

Julie Smith, Clearwave Fiber

Advocacy & Workforce

Act as the voice of the business community with lawmakers at the local, state, and federal levels, and meet with lawmakers on behalf of our membership to advocate for business-friendly policies

Our Committees

Held over 30 meetings throughout the year with our Business Workforce Coalition, Bluffton Regional Business Council, Business Education Partnerships, and Public Policy committees to help develop and advance priorities of Lowcountry businesses and our members.

Business Workforce Coalition

The committee worked to shape the Encore Career initiative, which encourages retirees to return to the workforce and employers to create more flexible positions to accommodate.

Gullah-Geechee Business Coalition

Helped the Gullah-Geechee Business Coalition advance its goal of encouraging native islanders to start and support their own businesses.

Public Policy

Hosted monthly meetings of the Public Policy commit tee to focus on local, state, and national policy and develop our 2025 Legislative Priorities.

Bluffton Regional Business Council & Business Education Partnership

These committees joined forces to put together the chamber’s high school and college internship programs.

Adopt A Polling Place

We coordinated with 50+ polling locations and businesses to provide lunch and refreshments to over 500 volunteers on Election Day, November 5.

Thanks to our businesses who helped:

Heritage Library Foundation • McGriff Insurance Services • Court Atkins • The Sulka / Bogart Real Estate Team

Coastal States Bank • Truffles Café • SERVPRO • Heritage Library Foundation

Ron Latin Liberty Wealth Management • Hilton Head Realtors • Hilton Head PSD • Haig Point Club & Community

Zunzibar • Lowcountry Fresh Market & Café • Crazy Crab Jarvis Creek • Hilton Head Island Airport

South Atlantic Bank • Indigo Run • Indigo Pines • Long Cove Club • Signatire Catering by SERG •

ROC Dental Group • Moss Creek • Montage Palmetto Bluff • Palmetto Dunes POA

Palmetto Hall Golf & Country Club • HHI-Bluffton Leadership Class

Chez Georges • Correll Insurance Group • Ocean Oak Resort

Loni Lueke, The German Real Estate Agent • Pearce Scott

The Sea Pines Resort • Ocean Oak Resort • The Cypress

The Seabrook • Encompass Health Rehabilitation Hospital of Bluffton

Tidepointe, a Vi Community • USCB - HH Campus

Wexford Club

Election 2024

• Promoted registration, early voting and day-of voting information, and encouraged residents to vote.

• Compiled a comprehensive “Election Central” web page that listed all the candidates running for office in local, state, and federal elections.

We again hosted the South Carolina Chamber of Commerce on the local leg of its Grassroots Tour to help shape its 2024 Legislative Priorities.

Revamped LowcountryJobsNow.org website to connect job seekers and employers in different categories: college and high school internships, encore (retirees), people with disabilities, and transitioning military in partnership with Hiring our Heroes and the U.S. Chamber of Commerce.

Initiatives & Legislative Efforts We Supported

• Town of Hilton Head Island’s passage of the memorandum of understanding for the 278 Corridor Expansion.

• “Prove It” Act (HR 7198) to relieve excessive federal regulations on small businesses.

• Signed on to a U.S. Chamber of Commerce letter to urge congress to prevent tax increases.

• Signed on to letters from the U.S. Chamber of Commerce and U.S. Travel Association to encourage Congress to replenish funding for disaster relief programs.

Represented Chamber Membership at:

• Beaufort County Council

• Bluffton Town Council

• Town of Hilton Head Island & Committees

• Beaufort County Economic Development Corporation

• LATS

• S.C. Senate and House of Representatives

• Gullah-Geechee Task Force

• 278 Corridor Review Committee

• GGHNCDC

• Water Reuse

• SoLoCo

• S.C. Chamber Washington Night

• S.C. Chamber Workforce Development Symposium

• Beaufort County Legislative Delegation Meeting

• S.C. Chamber Economic Outlook Conference

• Bluffton Affordable Housing Committee

• S.C. Chamber Partners Committee

Visitor & Convention Bureau

Bureau

The Visitor and Convention Bureau is the destination marketing division of the chamber. This division works to increase tourism through its marketing efforts cultivating leisure as well as meetings and group business. The VCB strives to ensure alignment with our community and top values attributed to the destination, and improve awareness and understanding of the economic impact of tourism to the region.

The chamber is the official Destination Marketing Organization for the Town of Hilton Head Island and Bluffton, as well as Southern Beaufort County.

The VCB is accredited by Destinations International (DI), one of less than 200 accredited DMOs in the world.

Hilton Head Island was recognized by Condé Nast Traveler as a leader in sustainable tourism. President & CEO Bill Miles served on a panel at their Points of View Summit, where Hilton Head Island was highlighted as an example of a destination that’s getting it right— prioritizing balance and collaboration to benefit our business community and our resident quality of life.

2024 Hilton Head

2023 Tourism Economic Report

2023 Tourism Economic Report Source:

$3.61 Billion in economic impact generated from Hilton Head Island Tourism.

40,641 jobs in Beaufort County generated by Hilton Head tourists in 2023, representing 33.3% of all jobs in Beaufort County

$1 invested

$24.11 returned to local economy Source:

ROI For Visitor Spending

For every $1 of ATax dollar invested in marketing, $24.11 is returned to the local economy in net local government.

For every $1 ATA X dollar invested in marketing, $24.11 is returned to the local economy in net local government revenue.

Island DMO Efforts

Hilton Head Island Website Performance

The HiltonHeadIsland.org website is our virtual storefront, serving as the window to our destination and playing an integral part in the traveler’s decision making process. The insight and data taken from this platform allows for us to better serve our partners, anticipate trends, and react to consumer behavior.

Website Analytics

January 1 - December 31, 2024

• 3.4 Million Visitors to HiltonHeadIsland.org

• 32% Website Conversion Rate

• 1.5 Million Link Clicks to Partners

Source: Google Analytics

Social

Through December 31, 2024 compared

@visithiltonhead

Facebook Followers: 246,741 (+2.3% YoY)

@visithiltonhead

Instagram Followers: 77,566(+6.1% YoY)

Media

compared to the same time last year

@hiltonheadsc

X (Twitter) Followers: 23,355 (+0.4% YoY)

@visithiltonheadsc

TikTok Followers: 1,441 (+8.8% YoY)

Community Partners

Hilton Head Island Vacation Planner & Fulfillment

Hilton Head Island’s Vacation Planner named #1 in the country at the U.S. Travel Association’s ESTO Awards.

The Vacation Planner showcases the best of what Hilton Head Island has to offer.

58,549 Vacation Planners and 1,207 Golf Vacation Planners mailed to potential visitors and distributed to community partners.

Through December 31, 2024.

America’s Favorite Escapes Partnership:

The chamber is partnered with Savannah/Hilton Head International Airport to promote Fall Island Escapes, which aims to increase fall tourism.

Hilton Head Island 2024 Lodging

Hilton Head Island 2-Source - Hotel and Home & Villa Combined

Villa

Source: Keydata, YTD through December 2024 compared to the same time last year.

Hilton Head Island Home &
Hilton Head Island Hotels
Hilton Head Island Lodging

2023 Tourism Economic Report

486,912 (+13%)

$208 Million Economic Impact of Bluffton Tourism in Beaufort County in 2023

jobs which represented1.9 of all jobs in Beaufort County.

For every $1 ATA X dollar invested in marketing, $26.25 is returned to the local economy in net local government revenue. 6.25 returned to local economy

For every $1 of ATax dollar invested in marketing, $26.25 is returned to the local economy in net local government.

DMO Efforts

Bluffton Website Performance

As a stand-alone website, VisitBluffton.org has been finely tuned with imagery and a new video series as well as the addition of local advertisers to increase partner referrals and conversions.

Universal Analytics

January 1 - December 31, 2024

• 212,032 Visits to VisitBluffton.org

• 10% Website Conversion Rate

• 38,329 Link Clicks to Partners

Source: Google Analytics

Social

Through December 31, 2024 compared

@exploreblufftonsc

Facebook Followers: 40,758 (+17.5% YoY)

@exploreblufftonsc

Instagram Followers: 12,408 (+21.8% YoY)

Media

compared to the same time last year

@visitblufftonsc

X (Twitter) Followers: 795 (+2.2% YoY)

@explore_blufftonsc

TikTok Followers: 2,339 (+8.6% YoY)

Bluffton 2024 Lodging

Source: Keydata. YTD through December 2024 compared to the same time last year.

Bluffton Hotels
Bluffton Lodging

Bluffton Vacation Planner

The Vacation Planner showcases the best of what Bluffton has to offer.

25,980 Vacation Planners mailed to potential visitors and distributed to community partners.

The Cottage owner, Leslie Rohland, center, was named a 2024 S.C. Chef ambassador. The Chamber nominated her.

HGTV Dream Home 2025

HGTV built its 2025 Dream Home in Berkeley Hall. As the DMO, we are proud to partner with HGTV as a sponsor of this project, which offers an unparalleled opportunity to further enhance the brand reputation and awareness of Bluffton on a national stage. With over 100 million sweepstakes entries to win the home last year, the HGTV Dream Home has a devoted national audience. Last year’s Dream Home garnered 161 million social media impressions, and a live audience of 4.9 million tuned in to watch the unveiling. We’re excited about the opportunity to continue to position Bluffton in such a positive way.

Events & Partnerships

Along with our partners at Kingdom Cup Magazine and the Savannah/ Hilton Head International Airport, we welcomed over 80 golfers and guests from 20 states to the second annual Kingdom Cup in September at The Sea Pines Resort golf courses. The event welcomed golf legend Tom Watson along with Annika Sörenstam

Destination Public Relations

Relations

They Are Talking

Hilton Head Island & Bluffton

Stories & Mentions: 2,914

Awards & Accolades

• Hilton Head Island named #1 Island for the 8th year in Condé Nast

Traveler’s Readers Choice + Savannah/Hilton Head International Airport named the top domestic airport

• The Points Guy: Where to go in 2025: The 29 best places to travel

• Travel + Leisure: 10 of the Best U.S. Road Trips for Families

• Tripadvisor: Traveler’s Choice Top 25 Beaches in the U.S.

• Southern Living’s South’s Best: Best Island, Best Waterfront Tow, Best Beaches

• Travel + Leisure’s “Best Beach Towns on the East Coast”

• Bluffton named the site of the HGTV Dream Home

• Hilton Head Island’s Vacation Planner named #1 in the country at the U.S. Travel Association ESTO Awards

Talking About Us:

Source: Cision

Noteable Media Highlights

Hosted media for the 2024 Hilton Head Island Seafood Festival which sourced New York Times coverage of Hudson’s owner, Andrew Carmines.

Print Circulation: 366,783

UVPM: 143,406,885

Cooking Section UVPM: 10,310,462

Reach for NYT Cooking on social: Instagram: 4.1M followers

Facebook: 825K followers

TikTok: 403.4K followers

YouTube: 847K subscribers

Forbes included Hudson’s Lowcountry Martini as one of the 20 delicious ways to honor National Oyster Day.

Vogue featured an article “An Endless Summer in the South Carolina’s Lowcountry” with an emphasis on Hilton Head and Bluffton.

The Today Show included Hilton Head Island as their final stop for the ‘Start TODAY’ walking challenge. Al Roker gave weather updates live from Coligny Beach, and finished the walking challenge strongly with audience members.

Communications

Keeping You Informed

The chamber continues to keep you informed of what’s happening in the business community and the chamber through its popular Monday Briefing, 3 Things To Know, and Lowcountry Lowdown e-newsletters. We have a 48% open rate, which is above the industry standard of 25-30%.

Published 25 podcast episodes, including conversations with Okàn Chef Bernard Bennett, S.C. Chef Ambassador and The Cottage owner Leslie Rohland, AI expert Zach Giglio, Outside Brands CEO Mike Overton, Gregg Russell, and more.

Showcased over 50 small businesses in our award-winning Faces of Small Business series.

Deployed the 4th annual Resident Sentiment Survey, which resulted in the highest response rate since the survey began.

Unveiled a new logo, designed in partnership with SCADPro.

Social Media

Total Followers:35,300+

@HHIBChamber

17,111 Followers (+16%)

261,926 Engagements (+43%)

@HHIBChamber

7,848 Followers (+18%)

4.7% Engagement Rate (+18%)

Media Growth Followers:35,300+

@HHIBChamber

6,170 Followers (+1%)

@HHIBChamber

1,170 Followers (+86%)

@HHIBChamber

2,465 Followers (+27%)

23,721 Engagements (+123%)

Financials

Fiscal Year 2023-2024

Independent Audit Report

The accounting firm Holland, Bromley, Barnhill & Brett, LLP (HBBB) performed the chamber’s annual independent audit in August 2024 and presented the results of the fiscal year 2023-2024 findings at the September 24, 2024 board of directors meeting. The chamber again received an unqualified (clean) opinion from HBBB, which reported that the audit complied with generally accepted accounting principles and revealed no material misstatements, no reportable conditions, no disagreements with management and no management letter.

Total Revenue: $12,515,214

FY 2023-2024 Financial Recap

Expenses: 12,512,525

Fiscal Year 2024-2025 Budget

Budgeted for fiscal year 2025, revenues are $11,897,553 and expenses are $11,898,076, representing a change in unrestricted net assets of $1,477.

Financial Stability

Total cash slightly decreased from $2,883,832 to 2,518,098 during the fiscal year. The chamber’s long-term debt remained at $0 since the mortgage for the building was paid off in June 2018.

Transparency

Your chamber is committed to continuing to provide information about its mission, operations, revenue generation, plans and accomplishments in a completely transparent manner. This information, including independent financial audits for the past 10 years, is posted on our website, thinkhiltonheadisland.org.

Financial information is provided to town, county and state officials on an annual basis. Marketing plans are submitted for review and results are reported annually.

Detail as to how accommodations tax dollars are spent is provided each year to elected officials, thus further demonstrating our longterm track record of accountability.

Thank You to Our Members

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