HInds County Human Resource Agency 2020 Annual Report

HINDS COUNTY HUMAN RESOURCE AGENCY

2020 ANNUAL REPORT

Helping Families, Strengthening Communities

TABLE OF CONTENTS 2 | Message from the CEO

3 | Message from the Chairman

ABOUT HCHRA

4 | History and Impact of Community Action

7 | Board of Directors and Policy Council Members 8 | HCHRA Facilities

OPPORTUNITIES

10 | Community Assessment

Community Services Block Grant

11 | Emergency Water Utility Relief Grant

ACCOUNTABILITY

22 | Staffing Patterns

Quality Assurance

Agency Development

STAFF AND PROFESSIONAL DEVELOPMENT 24 | General

Education

Family Engagement

Nutrition, Health and Safety Facilities

Congregate Sites

2020 FISCAL DATA

Low-Income Home Energy Assistance Program

26 | Head Start

12 | Home Delivered Meals

Rural Public Transportation

13 | Title IIIB Transportation

14 | Head Start and Early Head Start Child and Family Data 15

Additional Child Services 16

Preparing Our Children for the Future 17 Families are Life Long Educators 18 Families as Learners 19 Family Well-Being 20

25 | Early Head Start 27 | Child and Adult Care Food Program 28 | HCHRA

OPPORTUNITIES

POSSIBILITIES

PROGRESS

PARTNERSHIP

COMMUNITY

IMPACT

MESSAGE FROM THE CEO For four and a half decades, Hinds County Human Resource Agency (HCHRA) has worked tirelessly to fight the causes and conditions of poverty. While we have made tremendous progress, the problems of poverty have not gone away. In fact, they have actually been exasperated by the novel coronavirus, and now we find ourselves trying to make up for lost ground.

In the face of unprecedented challenges and obstacles, HCHRA continues to make a positive difference in the lives of low-income citizens in Hinds County. In addition to offering programs and services proven to help families transition from poverty to self-sufficiency, we have adopted new technologies and service models to become more efficient and impactful.

HCHRA continues to make a positive difference in the lives of lowincome citizens in Hinds County.

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HCHRA 2020 ANNUAL REPORT

I am pleased to share HCHRA’s 2019-2020 annual report, which highlights our accomplishments and provides greater insight into our mission and vision.

Sincerely,

Kenn Cockrell President & CEO

MESSAGE FROM THE CHAIRMAN OF THE BOARD HCHRA is an organization whose total existence is dedicated to helping disadvantaged citizens become self-reliant and realize their full potential. As chairman of the board, I can earnestly say there is no greater reward than to see the results of the work we do.

The economic and social stressors that negatively impact the ability of individuals and families to move out of poverty are more challenging than ever before. Nonetheless, HCHRA staff members have risen to the challenge of providing professional service in a compassionate manner, and my fellow board members have demonstrated a strong commitment to advancing the agency’s mission. Together, we have been relentless in our efforts to provide opportunities to help individuals and families achieve self-sufficiency and become economically secure.

I am greatly inspired by the dedication of the staff and board members. And I am especially encouraged by the growing support of corporate and community partners to ensure that HCHRA’s services and support remain accessible to those who need them most.

HCHRA does amazing, transformative work, and is poised to have a tremendous impact on families and communities for years to come.

Sincerely,

Willard L. Spires Chairman of the Board

HCHRA does amazing, transformative work, and is poised to have a tremendous impact on families and communities for years to come.

Helping Families, Strengthening Communities HCHRA 2020 ANNUAL REPORT

3

ABOUT HCHRA

The Beginning of Community Action Agencies In 1964, President Lyndon B. Johnson declared an unconditional war on poverty in America. He described poverty as a national problem requiring improved national organization and support, but understood that to be effective, the attack must also be organized at the state and local level.

And so, the Economic Opportunity Act of 1964 was born. Its purpose was to eliminate poverty, expand educational

opportunities, increase the safety net for the poor and unemployed, and tend to health and financial needs of the elderly.

As part of the War on Poverty, the Economic Opportunity Act authorized the formation of local Community Action Agencies to carry out its mission at the local level.

Community Action in Hinds County In the summer of 1967, Community Services Association Uplifting citizens, was created to serve the citizens helping families, of Hinds County. This agency building and was discontinued in 1975 and reborn as Hinds County Human strengthening Resource Agency (HCHRA) in communities.

1976. In 1977, HCHRA began operating as a public nonprofit organization. The Hinds County Board of Supervisors became the sponsoring agency, providing financial and other support; and the City of Jackson donated space and resources.

Since its inception, HCHRA has successfully operated as one of the largest Community Action Agencies in the state of Mississippi and the only Community Action Agency in Hinds County.

TOTAL VOLUNTEER HOURS: Of the volunteer hours contributed, That’s an average of

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HCHRA 2020 ANNUAL REPORT

91,304

89,813 hours were donated by low-income individuals.

44 additional full-time employees a week

.

It shall be the mission of HCHRA to empower disadvantaged citizens to become self-reliant and realize their full potential.

Community Needs The War on Poverty had two central objectives: First, to provide jobs and training, especially for young people growing up in poverty and increasingly condemned by lack of economic opportunity to repeat the cycle over again. Second, to bring the entire resources of a community to bear on the specific problem of breaking up the cycle of poverty in that community. For the last four and a half decades, that’s exactly what HCHRA has done.

assistance, weatherization of homes, a food bank, the Hunger Coalition, a tutorial program for youth offenders, day care, and rental assistance.

From the start, HCHRA administered a wide range of programs to assist those in the county who most needed help. In the beginning, families and youth were primary focal points. The first programs offered included Head Start, Neighborhood Youth Corps, youth development, summer recreation, family planning, legal services, comprehensive health, emergency medical and food services, and alcohol abuse services. As new community needs were identified, programs were tailored to help meet them. These included flood disaster relief, transportation, energy crisis

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ABOUT HCHRA,

continued...

Since its creation, HCHRA has worked methodically to lift families and communities out of poverty into self-sufficiency.

Communities Strengthened Each year, the agency spends a considerable amount of time collecting data and interviewing thousands of area citizens to determine what services and opportunities are needed to positively impact the community. To ensure the best possible outcomes, HCHRA also looks to see what factors have the greatest potential to impede success, and develops strategies to overcome those threats. The most recent assessment identified employment, education and housing as HCHRA’s top priorities.

As prescribed by the War on Poverty, the agency has attacked the roots and consequences of poverty by creating job opportunities, providing access to quality education, and enhancing the quality of life.

Impact HCHRA’s mission is to empower disadvantaged Hinds County citizens to become self-reliant and realize their full potential. Since its creation, HCHRA has worked methodically to lift families and communities out of poverty into self-sufficiency.

Moving Forward

Led by President and CEO Kenn Cockrell, HCHRA employs approximately 400 individuals. A 15-member Board of Directors representing the public, private, and poor sectors provides oversight and establishes policy for the agency.

HCHRA’s vision is to become an agency that is able to successfully coordinate and integrate all available resources and services for the impoverished and disenfranchised citizens within Hinds County, and to employ those resources to change the trajectory of lives—to move people from repeating cycles of poverty to achieving goals and climbing to higher levels of stability and success.

This year, HCHRA served more than 15,000 citizens through the Agency’s 6

HCHRA 2020 ANNUAL REPORT

three Neighborhood Service Centers, twelve Head Start centers, two Head Start satellite sites, and four Early Head Start facilities.

Very often, a lack of jobs and money is not the cause of poverty, but the symptom. HCHRA’s aim is not only to relieve the symptoms of poverty, but to eradicate the principal causes of it.

2020 HCHRA BOARD OF DIRECTORS

Mabel Bankston Retired Educator Representative for the Public Sector – District II

Frederick Casher Retired Educator Representative for the Poor Sector – District I

Attorney Tony Gaylor Partner Chambers & Gaylor Law Firm, PLLC Representative for the Private Sector

Kelli Hart Administrator New Hope Christian School Representative for the Public Sector – District I

Clarisse Jones Shipping Clerk Advance Auto Representative for the Poor Sector – District V

Tyrone Lewis Vice Chairman Retired Police Chief for the City of Jackson and Former Sheriff of Hinds County Real Estate Investor T&L Properties Representative for the Poor Sector – District II

Pat Magee Administrator Utopia Assisted Living Representative for the Private Sector

Candace Riddley Field Director/Clinical Assistant Professor Jackson State University Representative for the Public Sector – District IV

Willard Spires Chairman of the Board Care/Sales Sr. Training Specialist Comcast Cable Communications Representative for the Private Sector

Henry Thomas, CPA Instructor of Accounting Jackson State University Representative for the Private Sector

HCHRA HEAD START POLICY COUNCIL Shonna Clark Assistant Secretary Shmeetra Hoskins Secretary Towanda Martin Member-at-Large

Karla D. Turner-Bailey, Ph.D. Agricultural Education Teacher Claiborne County Career & Technical Education Center Representative for the Public Sector – District V

Joeann Williams, Ph.D. Retired Educator Representative for the Private Sector

Veniti Williams Secretary Budget Analyst Jackson Public Schools Representative for the Public Sector – District III

Andrea Montgomery Ph.D. Vice Chairman Joeann Williams Ph.D. Chairman

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HCHRA FACILITIES

Serving All of Hinds County

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HCHRA 2020 ANNUAL REPORT

EARLY HEAD START CENTERS 1

Della J. Caugills

3

Oak Forest

2

Edwards

4

Holy Ghost

3383 Terry Road | Jackson, MS 105 Williamson Avenue | Edwards, MS

3023 Ridgeland Drive | Jackson, MS 1145 Cloister Street | Jackson, MS

HEAD START CENTERS 5

Richard Brandon

11

Midtown

2

Edwards

3

Oak Forest

6

Gertrude Ellis

12

St. Thomas

7

Isable Elementary School

13

South Jackson

8

Mary C. Jones

14

Welcome

9

Eulander P. Kendrick

15

Westside

16

Willowood Developmental Center

5920 N. State Street | Jackson, MS 105 Williamson Avenue | Edwards, MS 7293 Gary Road | Byram, MS (Satellite Head Start Classroom) 1716 Isable Street | Jackson, MS 2050 Martin Luther King Drive | Jackson, MS 642 Morgan Drive | Terry, MS

10 Martin

555 S. Roach Street | Jackson, MS

134 E. Fortification Street | Jackson, MS 3023 Ridgeland Drive | Jackson, MS 3850 S. Norrell Road | Bolton, MS 3020 Grey Boulevard | Jackson, MS 2873 Old Adams Station Road | Utica, MS 1450 Wiggins Road | Jackson, MS (Satellite Head Start Classrooms) 1635 Boling Street | Jackson, MS

NEIGHBORHOOD SERVICE CENTERS 1

Edwards NSC

2

Laura E. McNair – Shady Grove NSC

105 Williamson Avenue | Edwards, MS

3

Little Bethel NSC

205 Brown Street | Terry, MS

2118 Ridgeway Street | Jackson, MS

HC HRA C E N T RA L O F F I CE 258 Maddox Road | Jackson, Mississippi | 601-923-3930

Mailing address for all HCHRA facilities: P.O. Box 22657 Jackson, MS 39225-2657

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OPPORTUNITIES

Community Assessment Each year, HCHRA conducts a community strengths and needs assessment (CSNA) to determine what services and opportunities are needed to positively impact the community.

This exercise also reveals what factors have the greatest potential to hamper success, giving HCHRA the opportunity to develop strategies to overcome those threats.

HCHRA gathered and analyzed current demographic community data; collected feedback from clients, community partners and stakeholders; and identified strengths and assets that already exist throughout Hinds County.

Seeking maximum feasible participation to ensure that low-income citizens had a

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HCHRA 2020 ANNUAL REPORT

voice in identifying the biggest problems they face, what resources they lack, what they need to attain self-sufficiency, and what services they found unavailable in their local community, nearly 600 surveys were collected and analyzed to provide a complete picture of our low-income customers’ experiences and circumstances of living in poverty.

Whereas the CSNA report primarily focuses on the needs or deficits of the community to better identify and address the root causes of poverty, it also focuses on assets and strengths — the resources the community already has available. The CSNA not only surveyed the community and empowered the voice and participation of its residents, but it also focused on identifying community assets and

resources and showed how they could be harnessed to meet community needs and strengthen the community as a whole. It allowed us to capture the entire composition of a community and identify specific causes, affects, solutions, and prevention steps to help fill the gaps throughout Hinds County.

The final step in the CSNA process was using the data gathered to determine how to prioritize programming and continue to help HCHRA align its focus to eradicate poverty within communities.

Community Services Block Grant The Community Services Block Grant (CSBG) is the backbone of HCHRA. It provides funds to alleviate the causes

and conditions of poverty in communities.

CSBG funding allows HCHRA to address needs through three levels of engagement: family, community, and agency. Through CSBG, we provide opportunities that address employment, education, better use of income, housing, nutrition, safety, emergency services and health. These services and activities have measurable outcomes and a major impact on increased self-reliance and improved living conditions.

Funding Source: U.S. Department of Health and Human Services through the MDHS Division of Community Services

Emergency Water Utility Relief Grant HCHRA partnered with the City of Jackson’s Department of Human and Cultural Services to administer the Emergency Services Grant to assist residents with water and sewer emergencies. Funding provided by the Emergency Services Grant enabled HCHRA to redirect CSBG funds to assist more Hinds County residents with housing, employment, and education.

socialization, and delay the onset of adverse health conditions. In addition to serving healthy meals and providing opportunities for social engagement, the program gives seniors information on healthy aging and meaningful volunteer roles.

OVERCOMING CHALLENGES

Funding Source: Mississippi Department of Human Services, Division of Aging and Adult Services through the Central Mississippi Area Agency on Aging; and CSBG

HCHRA’s Congregate Meal sites

Due to the onset of COVID-19

and the potentially devastating

risks it poses for senior citizens, had to be abruptly shut down.

Each week since the sites have

been closed, HCHRA has delivered meals to seniors who could no longer gather at the sites. The

shelf-stable meals can be stored at room temperature and do not

have to be cooked or refrigerated to eat safely.

BY THE NUMBERS:

$175,000 assisted 256 residents with water and sewer emergencies.

13,520

shelf-stable

meals were delivered to Congregate Meal

31,200

Funding Source: City of Jackson

participants.

Congregate Sites

meals were delivered to

Designed to promote the general health and well-being of older individuals, HCHRA’s Congregate Meals program provides seniors with a hot “sit-down” style meal at gathering sites throughout Hinds County. This service is intended to reduce hunger and food insecurity, promote

house-bound individuals.

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35 households improved their energy efficiency and/or energy burden reduction in their homes; 2,973 individuals received utility payment assistance.

BY THE NUMBERS:

OPPORTUNITIES, continued...

Home Delivered Meals HCHRA delivers five nutritious, well-balanced and easy-toprepare meals each week to elderly citizens and to people with disabilities who reside in rural Hinds County that are unable to leave home without assistance.

Funding Source: Mississippi Department of Human Services, Division of Aging and Adult Services through the Central Mississippi Area Agency on Aging

Low-Income Home Energy Assistance Program The Low-Income Home Energy Assistance Program (LIHEAP) helps keep families safe and healthy. Designed to assist low-income households with paying household energy bills, LIHEAP offers special provisions to reach and serve those who are homebound, the elderly, and citizens with disabilities in Hinds County.

Funding Source: U.S. Department of Health and Human Services through the MDHS Division of Community Services

RELIABLE AND AFFORDABLE There are many people who— because of age, disability, or

income—cannot drive or may not

Rural Public Transportation

HCHRA gene rated Offering safe, reliable over $30,000 in additional and accessible revenue for co n tractual transportation to services and passenger citizens of rural Hinds bus fare.

County is the primary goal of this program.

HCHRA provides demandresponse; fixed route; and contractual services for medical, shopping, education, recreation and employment needs in accordance with its grant agreement with the Mississippi Department of Transportation. HCHRA’s rural transit system has a fleet of 16 vehicles, including buses and vans that are ADA accessible which can accommodate 292 passengers. With its flexibility and affordable rates, it has become a preferred method of transportation for seniors, persons with disabilities, and the general public.

Funding Source: Federal Transit Administration through the Mississippi Department of Transportation Nutrition / 8,754

Employment / 3,456

TRIP DATA

18,191 trips taken

have access to a personal vehicle.

Social Service / 115

Education and Training / 2,076 Shopping and Personal / 647

Medical / 3,098 Other / 45

With its flexibility and affordable rates, rural Hinds County

residents can rely on HCHRA’s Rural Transit Program.

General Public / 382

Elderly/Disabled / 348 Other / 51

PASSENGER DATA 18,191 passengers

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HCHRA 2020 ANNUAL REPORT

BY THE NUMBERS: a total of

On a combined budget of

210,189

$534,344

miles were traveled.

Title IIIB Transportation The Title IIIB Transportation Program helps elderly residents in Hinds County maintain their independence and mobility by providing them with transportation to obtain goods and services, which include medical and dental treatment, social and community services.

Funding Source: Mississippi Department of Human Services, Division of Aging and Adult Services through the Central Mississippi Area Agency on Aging

Clients Served Through HCHRA Community Programs and Services

FAMILY TYPE

0-5 / 3,113 6-13 / 3,624 14-17 / 744 18-24 / 868 25-44 / 3,676

45-54 / 502 55-59 / 287 60-64 / 308 65-74 / 344 75+ / 107

Single Parent Female / 3,118 Single Parent Male / 104 Two Parent Household / 320 Single Person / 919 Two Adults No Children / 40 Other / 31

AGES

0-8 / 150 9-12 / Non-Graduate / 692 High School Graduate/GED / 1,632 12+ Some Secondary School / 1,346 2-4 Year College Graduate / 261 Graduate / 272

Education information was captured for adults 25 and older

EDUCATION

White / 147 Black or African American / 12,560 Asian / 12 Native and Other Pacific Islander / 3 Other / 27 Multi-Race / 105 Hispanic, Latino or Spanish Origin / 159

RACE

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OPPORTUNITIES,

continued...

HCHRA OPERATES

12 Head Start Centers, 7 Satellite Classrooms, and 4 Early Head Start programs which serve

eligible expectant mothers and children from birth to age three.

A total of

2,172 children

were served, including

79 who received special

education/disability services.

474 of our 4-year-olds

were developmentally ready to enter kindergarten.

HCHRA STAFF

Head Start and Early Head Start HCHRA’s Head Start and Early Head Start programs provide comprehensive child development services to preschool children in Hinds County.

Funding Source: U.S. Department of Health and Human Services, Administration for Children and Families. The Mississippi State Department of Education, Child and Adult Care Food Program also provides reimbursement for the operation of child nutrition services.

attended to the

Head Start and Early Head Start Enrollment Data

developmental needs of these children in classrooms,

109

5 days a week

172 days (for Head Start children) and 201 for

days for (Early Head Start children), for a minimum of

6 hours each day.

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HCHRA 2020 ANNUAL REPORT

Early Head Start: Early Head Start Head Start Total Enrollment

1,010

908

2,071 Total Enrollment: Head Start / 2,071 Early Head Start / 159

Under 1 / 15 1-year-olds / 39 2-year-olds / 47 3-year-olds / 0 Pregnant Women / 58

Head Start:

2-year-olds / 153 3-year-olds / 908 4-year-olds / 1,010 5-years and older / 0

BY THE NUMBERS:

Funded Enrollment

1,834

Head Start

104

Early Head Start

Enrollment Below Federal Poverty Level:

Families Served

1,515

1,912 Head Start 150 Early Head Start

Head Start

125

Early Head Start

Child and Family Data Children in our Head Start and Early Head Start programs represent diverse cultural and ethnic backgrounds.

Head Start and Early Head Start Ethnicity/Race of Children

HEAD START

Black or African American / 152 White / 2 Multi-Racial / 1 Asian / 1 Hispanic/Other / 1 Unspecified / 2

Black or African American / 1,933 White / 26 Multi-Racial / 27 Asian / 0 Hispanic/Other / 47 Unspecified / 38

EARLY HEAD START

Head Start and Early Head Start Parent/Guardian Data

Not Attending Job Training /School / 1,982 Attending Job Training /School / 79

JOB TRAINING/ SCHOOL

Advanced Degree or Baccalaureate Degree / 134 Associate Degree, Vocational School, or Some College / 861 High School Graduate or GED / 724 Less than High School Graduate / 334

EDUCATION LEVEL

Total Head Start and Early Head Start Families Employed / 1,212 Unemployed / 849 Active U.S. Military or Veteran / 20

Single Parents / 1,830 Two Parents / 232

HCHRA 2020 ANNUAL REPORT

15

continued...

At Enrollment

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HCHRA 2020 ANNUAL REPORT

End Of School Year

1,769

1,713

Dental Services

1,7910

1,920

Well-Child Check-Ups

1,793

1,858

Medical Access

Mental health and disability services were made available to children/families we served—assuring their overall health and well-being.

health care services for its children in all areas except well-child check-ups.

The decrease can be attributed to the number of parents HCHRA encouraged to visit the doctor to have their children’s check-ups completed prior to enrollment.

Additional Child Assurances

1,928

In addition to many other HCHRA Head Start services, medical and dental screenings and care was provided to over 90% of children after enrollment.

To further meet their health needs, mental health and disability services were made available to children/families we served—assuring their overall health and well-being. The chart to the

right shows how many of our children already had access to health care services when they enrolled in Head Start, compared to the level of access that was made available to them as part of our Head Start program services. HCHRA increased and improved the access to

1,794

Additional Child Services

Health Insurance

OPPORTUNITIES,

To promote kindergarten readiness, HCHRA partners with Jackson, Hinds County, and Clinton Public School Districts through interagency partnership agreements. This pact ensures open lines of communication and collaboration, which are critical as we work in tandem create a smooth transition for children and families as they move from Head Start to kindergarten.

Classroom staff visit kindergarten classrooms and attend other events to become familiar with the various public school activities.

HCHRA’s Children’s Services Division assesses four-year-olds twice a year in alphabet knowledge, numbers, shapes,

Child Outcomes

n Below

HCHRA uses Teaching Strategies GOLD to further ensure that the learning domains match the competencies in the “Mississippi Early Guidelines for FourYear-Old Children,” which is developed through the Mississippi Department of Education. This technology is utilized three times yearly to assess all children.

This process helps not only to determine a child’s present achievement level, but also to develop learning plans as needed for each child.

n Meeting

n Exceeding

So cia l-E mo tio na l Ph ys ica l La ng ua ge Co gn iti ve Lit era cy

Ma th

Ma th

HCHRA uses Teaching Strategies GOLD to further ensure that the learning domains match the competencies in the “Mississippi Early Guidelines for four-year-old children.

PERIOD 3

So cia l-E mo tio na l Ph ys ica l La ng ua ge Co gn iti ve Lit era cy

PERIOD 2

So cia l-E mo tio na l Ph ys ica l La ng ua ge Co gn iti ve Lit era cy

PERIOD 1

colors, name identification and writing. Classroom teachers receive assessment score sheets and prepare individualized activities and experiences as further assurance that every child is prepared for kindergarten.

Ma th

Preparing Our Children for the Future

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OPPORTUNITIES,

continued...

Parents and families observe, guide, promote and participate in the everyday learning of their children at home, school, and in their communities.

Families as Life Long Educators Parents and families observe, guide, promote and participate in the everyday learning of their children at home, school, and in their communities. HCHRA provides several activities and opportunities to encourage parental involvement and ongoing support.

Activity: At-Home Curriculum Support Activity Calendar Parent’s Role: Share time each day of the month with children doing various outlined activities.

Activity: Parental Educational Continuum Request Form Parent’s Role: Document input on the specific skills they wish to be implemented in the classroom/curriculum.

Activity: Teaching Strategies GOLD Parent’s Role: With teacher, review information issued as a guide to measure and track children’s skills status and as a tool for sharing skills that parents would like for their children to learn.

Activity: Volunteer Opportunities Parent’s Role: Participate in virtual field trips, including transitional field trips to help children transition from Head Start to public schools.

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HCHRA 2020 ANNUAL REPORT

When parents share their experiences and knowledge within their families and communities, they help others gain new understanding.

Families as Learners Families are always learning. Parents or adult caregivers learn about their child, their role as parents, and ways to keep their families safe and healthy. They also learn to manage the important relationships in their lives.

As learners, they are always teaching.

When they share their experiences and knowledge within their families and communities, they help others gain new understanding. Head Start not only prides itself on educational instruction, but also on empowering families.

The family services component of Head Start is an organized method of assisting families to assess their needs, develop a sense of direction, and then provide services that will build upon the individual strengths of families to meet their needs and resolve conflicts in their lives from environmental pressures. The final component is to continue active and ongoing partnership with families and follow-up to determine if the services provided actually met the needs of the families or if a different course of action is needed.

The focus of staff is on providing support. Families make their own decisions concerning which alternatives within the family services network they choose to utilize. The interpersonal relationships established between staff and family members provide the vehicle through which effective decisionmaking takes place.

BY THE NUMBERS: In addition to providing an education to our children, HCHRA provides support services to Head Start parents to help meet their individual and family needs.

With the help of HCHRA:

3 earned a GED; 2 earned

vocational certificates/degrees;

3 earned associate’s degrees 28 obtained safe and affordable housing

253 received home energy assistance

78 received rental assistance 37 achieved and maintained the capacity to meet their

basic needs for no less than

90 days; 29 met their

basic needs for no less than

180 days 5 increased their savings 1,364 participated in

parent meetings to improve life and parenting skills

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OPPORTUNITIES,

continued...

Families Well-Being Parents and families have better results when they are safe, healthy, and have increased financial security. HCHRA uses an assessment-based data system that measures which core needs must be met for our families to be successful.

Each family is assessed at the beginning of the school year and then once again later in the school year after interaction with family services staff. The following graphs show the growth of our families during the school year, as well as the average results

8.08 8.09

8.40

n Assessment 1

W es tsi de W illo wo od

Ma rti n Ma ry C. Jo ne s Mi dt ow n Oa kF or es Oa t kF or es Ric tE HS ha rd Br an do n So ut hJ ac ks on St . T ho ma s W elc om e

Isa ble

De lla J. Ca ug ills Ed wa rd s Ed wa Eu rd lan sE HS de rP .K en dr ick Ge rtr ud eE llis Ho ly Gh os t

5.12

5.67

6.34

7.04

7.10

7.61

7.64 7.64

8.02 7.88

8.62 7.77

7.87 7.47

7.60 6.38

6.40 6.40

6.87

6.85

7.43

7.67

8.13

7.85 8.17

8.62 7.77

8.11 8.36

7.99 7.86

7.80 7.68

Family Average / Performance by Center

n Assessment 2

• 0-2 In Crisis • 3-4 Vulnerable • 5-6 Stable • 7-8 Safe • 9-10 Thriving

20

HCHRA 2020 ANNUAL REPORT

Each family is assessed at the beginning of the school year and then once again later in the school year after interaction with family services staff.

of both the first assessment and the follow-up assessment.

These data, when properly and consistently collected and studied, paints a vivid picture of progress of our families.

In addition to providing an education to our children, HCHRA provided assistance with emergency/crisis intervention, housing, mental health services and substance abuse prevention to 16 Head Start Families and 2 Early Head Start Families.

Family Performance / Results by Element 6.65 6.62

Food and Nutrition

7.29 7.20

Housing

6.79 6.99

Energy/Utilities

8.46 8.58

Healthcare Behavior HealthDisabilities

9.03 8.92 8.77 8.81

Transportation

8.97 9.24

Childcare

7.27 7.46

Education

6.45 6.63

Employment

6.81 7.13

Income Management

7.62 7.74

Total Average n Assessment 1

n Assessment 2

• 0-2 In Crisis • 3-4 Vulnerable • 5-6 Stable • 7-8 Safe • 9-10 Thriving

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21

ACCOUNTABILITY

Staffing Patterns HCHRA employs a talented group of hard-working individuals who are well-trained and competent in their roles.

In addition to hiring qualified individuals, HCHRA offers ongoing training and support to ensure quality performance and the best possible outcomes for the children and families we serve.

Quality Assurance Established in 2017, the Quality Assurance Division is a service function organized and operated primarily for the purpose of conducting audits in accordance with HCHRA Head Start and Early Head Start policies and procedures.

The evidential matter gathered from these audits attest to the adequacy of internal control, the degree of compliance with established policies and procedures, and/or their effectiveness and efficiency in achieving organizational objectives.

With an increasing call for transparency, HCHRA felt it was critical to be able to show evidence of our commitment to

quality to our partners, customers, potential employees, volunteers, funders, stakeholders, and the general public.

The Quality Assurance Division gives us real-time perspective on how well our plans are working, and if policies are being interpreted and implemented as we intended. Ongoing monitoring helps us to identify any operational gaps and potential weaknesses, and allows us to provide more specific training and resource allocation in order to improve outcomes and strengthen efficiencies.

Agency Development HCHRA recognizes that as a community action agency, we have some choices concerning how we relate to poverty, both among people (low-income individuals and families) and place (the communities in which they live).

For Hinds County Human Resource Agency, focusing on the future is critically important as we navigate through turbulent times locally, and in our state and nation. We are committed to innovation and quality improvement, which by their

Head Start Teacher/Teacher Assistant and Early Head Start Teacher Qualifications Advanced Degree 5 Baccalaureate Degree

1

Teacher Data

99 Head Start Teachers 102 Head Start

26

Teacher Assistants

14

17

19 Early Head Start

52

Teachers

Associate’s Degree

Head Start Teacher:

Advanced Degree / 26 Baccalaureate Degree / 52 Associate’s Degree / 15

22

77 Teacher Assistant:

Advanced Degree / 1 Baccalaureate Degree / 17 Associate’s Degree / 77

HCHRA 2020 ANNUAL REPORT

15 Early Head Start Teacher: Advanced Degree / 5 Baccalaureate Degree / 14

Race

219

Black or African American

1 White

For Hinds County Human Resource Agency, focusing on the future is critically important as we navigate through turbulent times locally, and in our state and nation.

nature, keep the agency focused on the future in an everchanging landscape.

HCHRA understands that to be successful in this environment, community action agencies such as ours must have the capacity to plan for results, to clearly measure the outcomes of their work, and demonstrate how programs and services contribute to these outcomes. To meet the challenges ahead, we had to envision where we want to be and decide how to get there. To do that, we asked the Hinds County community to engage in a collaborative strategic planning process that resulted in a three-year strategic plan to provide a bright future for the agency and for our people by pursuing the following goals.

• Improve client outcome through a more efficient, streamlined service model • Create opportunities for maximum feasible participation by offering more volunteer opportunities for clients and staff, as well as increasing and improving communication • Excel as a leader in early childhood education

• Become a top nonprofit employer • Improve and acquire facilities • Strengthen financial viability by securing additional grant funding, program revenue, and non-federal funds • Utilization of technology to streamline communications and processes • Increase agency visibility and recognition by strengthening community partnerships • Continue to create opportunities to address employment, education and housing needs to improve client outcomes A copy of Hinds County Human Resource Agency’s strategic plan can be found online at www.hchra.org under Reports & Plans.

HCHRA 2020 ANNUAL REPORT

23

STAFF AND PROFESSIONAL DEVELOPMENT

Each school year begins with rigorous pre-service training, and inservice training is held throughout the year. This is to ensure that staff is properly trained on updated Head Start Program Performance Standards and equipped with the knowledge and tools to provide the best possible environment for the children and families who are a part of the Head Start program.

Listed below are some of the various topics covered during training:

General

Education

• COVID-19 Personnel Policies and Procedures • COVID-19 Head Start Operational Procedures • Internal Program Monitoring • Child Abuse and Neglect Prevention and Detection • Understanding Traumatic Stress and Adverse Childhood Experiences • Public Relations and Customer Service • Time Management: Managing Daily Operations • Staff Supervision and Team Building • Understanding and Preparing for the Federal Review Process • Managing Organizational Change • Overview of Head Start Program Performance Standards • Strengthening Families: Looking Through a Pandemic Lens • The Importance of Vaccines and How to Have Vaccine Talks with Families • Trauma and Coping with COVID-19 • COVID-19 Strategies to Promote the Health and Safety of Children, Families and Staff • The Data Compliance Connection • The Aligned Monitoring Process: A Data Tour • Collaboration and Teaming

• Curriculum Modification: Activity Simplification • Turning Goals into Everyday Teaching Opportunities • Incorporating Child Outcome Indicators into Lesson Plans • Creating and Early and Accurate Baseline to Inform Instruction • Aligning Teaching Strategies with the Early Learning Outcomes Framework

Family Engagement • Providing Virtual Services to Families: The Art of Family Engagement During the Pandemic • Redefining the Mindset of Case Management – Referral Services Follow-Up • Virtual Parent Engagement • Proper Record Keeping

Nutrition, Health and Safety • Proper Sanitation and Cleaning • USDA Child and Adult Care Food Program Guidelines • Effective Menu Planning and Grocery Ordering

Facilities • Maintaining Program Compliance in a Pandemic • Using Data to Implement Injury Prevention and Safety Practices • What Does Safety Look Like?

• Daily Cleaning, Sanitizing and Disinfecting 24

HCHRA 2020 ANNUAL REPORT

FISCAL DATA EARLY HEAD START 2020 EXPENDITURES AND 2021 BUDGET COMPARISON 2020 EXPENDITURES n Personnel Costs

$615,919

n Fringe Benefits

$194,059

n Travel

2020 EXPENDITURES

$914

n Supplies

$42,200

n Space Costs

$12,086

n Equipment Lease

$4,533

n Contractual Services

$29,692

n Food & Meal Costs

$10,021

n T&TA

$25,337

n Indirect Costs

$224,060

n Grantee In Kind

$139,587

n Other

$3,144

TOTAL

$1,301,552

2020 EXPENDITURES n Personnel Costs

$727,352

n Fringe Benefits

$236,608

n Travel

2021 BUDGET

$0

n Supplies

$91,679

n Space Costs

$41,000

n Equipment Lease

$3,500

n Contractual Services n Food & Meal Costs n T&TA

$29,023 $0 $32,182

n Indirect Costs

$174,492

n Grantee In Kind

$374,550

n Other

$162,362

TOTAL

$1,872,748

HCHRA 2020 ANNUAL REPORT

25

FISCAL DATA,

continued...

HEAD START 2020 EXPENDITURES AND 2021 BUDGET COMPARISON 2020 EXPENDITURES n Personnel Costs

$5,433,030

n Fringe Benefits

$1,708,936

n Travel

$14,386

n Supplies

$2,228,855

n Space Costs

2020 EXPENDITURES

$386,160

n Equipment Lease/Purchase

$40,037

n Facilities/Maintenance & Renovations

$582,761

n Contractual Services

$544,223

n Food & Meal Costs

$6,283

n T&TA

$65,403

n Indirect Costs

$1,919,077

n Grantee In Kind

$4,582,768

n Other

$1,311,231

TOTAL

$18,823,150 2021 BUDGET

n Personnel Costs

$7,909,813

n Fringe Benefits

$2,565,055

n Travel

2021 BUDGET

n Supplies

$219,650

n Space Costs

$456,100

n Equipment Lease/Purchase

$195,000

n Contractual Services

$558,000

n T&TA

HCHRA 2020 ANNUAL REPORT

$30,000

n Facilities/Maintenance & Renovations n Food & Meal Costs

26

$4,300

$0 $166,498

n Indirect Costs

$1,897,564

n Grantee In Kind

$3,764,803

n Other

$1,057,232

TOTAL

$18,824,015

CHILD AND ADULT CARE FOOD PROGRAM 2020 EXPENDITURES AND 2021 BUDGET COMPARISON

2020 EXPENDITURES

2020 EXPENDITURES

n Personnel

$334,095

n Fringe Benefits

$105,095

n Food Costs

$361,750

n Supplies (Food Service Only)

$20,182

n Equipment Rental

$20,816

n Indirect Cost

$118,272

n Other

$57,998

TOTAL

$1,018,208

2021 BUDGET

2021 BUDGET

n Personnel

$355,449

n Fringe Benefits

$108,711

n Food Costs

$652,656

n Supplies (Food Service Only)

$47,375

n Equipment Rental

$26,650

n Indirect Cost

$128,390

n Other

$113,910

TOTAL

$1,433,141

HCHRA 2020 ANNUAL REPORT

27

FISCAL DATA,

continued...

HCHRA REVENUES AND EXPENDITURES Hinds County Human Resource Agency strives to ensure that its operations are carried out in a highly ethical, transparent and trustworthy manner. For 25 consecutive years, auditors have reviewed our financial statements and found our records to be accurate, complete and in accordance with Generally Accepted Accounting Principles.

REVENUE

REVENUE

n Federal

$19,356,868

n In Kind

$3,816,141

n Other Grants/Contracts

$211,712

n Donations/Investments

$11,048

n Local Government

$320,714

n Fund Raising

$73,025

n Program Income

$33,482

TOTAL

$23,822,990

EXPENDITURES n Head Start

EXPENDITURES

n LIHEAP

$1,854,511

n Child & Adult Food Program

$1,018,208

n CSBG

$754,377

n Rural Transportation

$480,287

n Home Delivered Meals

$127,329

n Other

$122,289

n Fund Raising

TOTAL

28

HCHRA 2020 ANNUAL REPORT

$19,299,160

$23,965

$23,680,126

HINDS COUNTY HUMAN RESOURCE AGENCY 258 Maddox Road | Post Office Box 22657 | Jackson, MS 39225-2657 601.923.3930 | www.hchra.org