Harry Norman Atlanta North Recruiting Brochure

Atlanta North 10305 Medlock Bridge Road, Johns Creek, Georgia 30097

Expertise | Trust | Integrity

Harry Norman Jr.’s philosophy, “the quality of any product or service is only as good as the customer says it is” has guided both the vision and mission of Harry Norman, REALTORS® since 1930.

Our Vision Providing an exceptional real estate experience to every Harry Norman, REALTORS® client.

Our Mission Providing superior counsel to our buyers and sellers through leadership, experience and knowledge.

Engaging in honest, loyal and ethical business practices. Maintaining an ongoing commitment to serve our communities by contributing our time and financial resources. Committing to passionately exceed our customers’ expectations. Providing innovative strategies for business development.

Our Guiding Principles Service

Ensuring the trust and loyalty of our clients, associates and employees. Providing effective timely communications in all business dealings.

integrity

Respecting and valuing all individuals. Maintaining the confidentiality of our clients.

community

Preserving the value of home ownership as the fabric of our communities.

excellence

Providing unparalleled professionalism and exceptional service. Continuing as leaders in innovation through education and technology.

Financial StewardShip

Empowering and rewarding success.

Local connections with a national presence.

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arry Norman, REALTORS® is a member of HomeServices of America, Inc.,™ a Berkshire Hathaway affiliate, the nation’s second largest real estate service provider. Harry Norman, REALTORS® is proud to be a member of this well-established and internationally regarded corporate family.

HomeServices of America, Inc.™ is committed to a one-stop shopping philosophy, which covers the consumer experience from contract to closing and represents the company’s dedication to streamlining and simplifying the homeownership process.

While each one of the HomeServices’ member companies serves a different market area throughout the United States, we all share the same business principles – integrity, excellence, compassion, leadership and teamwork – which are the foundation for delivering exceptional customer service throughout the real estate transaction.

The success of HomeServices is based on the creation of a unique values-based company culture, honored by all who work within HomeServices’ family of companies. We are proud to share our core values of integrity, compassion and commitment to excellence, so that we continue to: •

Do what is ethical for our clients at all times by honoring commitments, respecting confidentiality, demonstrating accountability, and always being fair and consistent in real estate, mortgage, title and insurance transaction.

• Strive for professional excellence through creating and implementing the most innovative technological and informational programs for HomeServices’ professionals, in order for them to meet the changing needs and wants of their customers.

• Honor and utilize both leadership and teamwork to achieve a unifying, positive customer experience.

HomeServices’ vision is to create an exceptional real estate services experience for the consumer. To do this, Harry Norman, REALTORS® is dedicated to exceeding each customer’s expectations throughout the real estate transaction.

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Harry norman, REaLtoRs® offices conveniently Located near You

Big CanoeNorth Georgia

Clayton/ Luxury Lake & Mtn

AC E MA RK ET

To COLUMBUS

20

Forsyth County/ Lake Lanier

Peachtree City

Blue Ridge

North Fulton K

EP

WN

E TO

Savannah

Atlanta North

E

OLD

E BAY ST DRAYTON ST

HWY

25

PL

400

441 HWY

S MA IN ST

COURT HOUSE ST

N WY.

East Cobb

Cobb Marietta

Atlanta/ Perimeter Sandy Springs Buckhead/ Northwest

Buckhead Chastain Buckhead North Buckhead & Corporate

Intown

A network of more than 1,000 sales associates in 17 sales offices of Harry Norman, REALTORS® throughout Atlanta and in North Georgia and Savannah. HomeServices Lending LLC mortgage consultants are located in Harry Norman, REALTORS® sales offices in order to provide you with immediate, personal and professional service.

Harry Norman, REALTORS®

Family of Services Tim Arrington, Mortgage Loan Officer ...NMLS 717914 770-594-4904 ... Tim.Arrington@HSL-GA.com When purchasing a home, customers can count on HomeServices Lending’s extensive resources and capabilities to answer unique financing requirements. HomeServices Lending, LLC is focused on value as well as quality. Therefore, we offer practical rate, term and closing options so customers can effectively optimize tax advantages and leverage their capital. For more information, visit HomeServicesLending.com.

Lei Redding, Personal Lines Insurance Advisor 678-553-5281 ... LRedding@HNInsurance.com As an independent insurance agency, HN Insurance Services represents a carefully selected group of nationally known insurance companies. HN Insurance’s independence allows their professional insurance agents the flexibility to shop and compare a wide variety of insurance and financial products for customers. Existing solely to serve the needs of the Harry Norman, REALTORS® organization, HN Insurance Services is a part of our team of trusted advisers. For more information, call 404-943-1899 or visit www.HHInsurance.com.

Richard Miller, Attorney at Law 770-521-1180 ... RMiller@CampbellandBrannon.com Township Title Services offers quality title services for buyers and sellers while providing a smooth closing experience. A strategic joint venture alliance between Harry Norman, REALTORS® and Campbell & Brannon, LLC, Township Title Services was created to provide buyers and sellers with the vast knowledge, skills, and experience of the Township Title attorneys and staff.

Campbell & Brannon, LLC is a law firm at the forefront of real estate law and litigation in metro Atlanta and Georgia. Township Title shares a customer service philosophy with Harry Norman, REALTORS® which supports serving the client first and foremost. For more information, call 404-504-8700 or visitCampbellandBrannon.com.

Rhonda Poitevent, Account Executive 770-235-8009 ... RPoitevent@AHSlink.com Get the peace of mind an American Home Shield Home Warranty provides. Harry Norman, REALTORS® has partnered with American Home Shield to offer comprehensive and affordable home warranty coverage, with unmatched customer service. American Home Shield has over 35 years of experience. Whether you are buying or selling a home, an American Home Shield Home Warranty eliminates the uncertainty of unplanned expenses for repair or replacement of covered items and limits your exposure to a reasonable deductible. For more information, visit ae.ahs.com/rpoitevent.

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ARkETING TOOLS

www.Harrynorman.com tHE online Resource for Real Estate information

adVantagEs FoR bUYERs

adVantagEs FoR sELLERs

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More than 129,000 visitors per month

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Exposure for your home with direct access to our site from more than 500 Leading Real Estate Companies of the World® affiliated companies across the country and around the world

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User-friendly search brings more buyers to your home

Determine how much you can afford with our mortgage calculator

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Your open house will be listed and searchable

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Step-by-step information on the selling process

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Search for open houses

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Obtain step-by-step information on the buying process

Direct connection with your agent and access to website activity information on your property

Search more than 75,000 area listings of multiple listing services located throughout Georgia and North Carolina

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Search nationally and globally through our affiliation with Leading Real Estate Companies of the World®

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Apply online for a mortgage through Homeservices Lending LLC

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Showcase Listing Enhancements

Best Practices HERE’S WHAT A COMPLETE AND FULLY-EQUIPPED LISTING DETAIL PAGE LOOKS LIKE:

Realtor.com Showcase Listings

Get more information about this property on the Harry Norman, REALTORS® mobile app.

Interactive lead capture form

Attention-grabbing custom headline

Prominent photo display opens to larger photo gallery Eye-catching call-to-action Integrated personal branding & contact information

Display a virtual tour Upload a full-motion video Open house alerts help drive traffic to your listing

Share listings on Facebook and other social media

Personalized Special Message Box

Automatically promote up to 3 additional listings

Captivate consumers with a custom property description

app.harrynorman.com Why are Company Showcase Listings better than before?

• Leads delivered by REALTOR.com® to customers are up +60% year over year1 • Nearly 2/3 of today's market is comprised of repeat buyers, and 47% more of these buyers preferred to use REALTOR.com® over other sites with listings2 3 • Features listings with more photos, better discriptions, and powerful call-toactions that deliver buyer inquiries 1 Move Sales, Inc. internal metrics, 2012

2 National Association of REALTORS®, Profile of Home Buyers and Sellers, 2011

Best Practices HERE’S WHAT A COMPLETE AND FULLY-EQUIPPED LISTING DETAIL PAGE LOOKS LIKE:

Realtor.com Showcase Listings

Interactive lead capture form

Attention-grabbing custom headline Prominent photo display opens to larger photo gallery

Eye-catching call-to-action Integrated personal branding & contact information

Display a virtual tour Upload a full-motion video Open house alerts help drive traffic to your listing

Share listings on Facebook and other social media

Personalized Special Message Box

Automatically promote up to 3 additional listings

Captivate consumers with a custom property description

Why are Company Showcase Listings better than before?

• Leads delivered by REALTOR.com® to customers are up +60% year over year1 • Nearly 2/3 of today's market is comprised of repeat buyers, and 47% more of these buyers preferred to use REALTOR.com® over other sites with listings2 3 • Features listings with more photos, better discriptions, and powerful call-toactions that deliver buyer inquiries 1 Move Sales, Inc. internal metrics, 2012

2 National Association of REALTORS®, Profile of Home Buyers and Sellers, 2011

W W W. H A R RY N O R M A N . C O M

Showcase Listing Enhancements

Best Practices HERE’S WHAT A COMPLETE AND FULLY-EQUIPPED LISTING DETAIL PAGE LOOKS LIKE:

Realtor.com Showcase Listings

Interactive lead capture form

Attention-grabbing custom headline Prominent photo display opens to larger photo gallery

Eye-catching call-to-action Integrated personal branding & contact information

Display a virtual tour Upload a full-motion video Open house alerts help drive traffic to your listing

Share listings on Facebook and other social media

Personalized Special Message Box

Automatically promote up to 3 additional listings

Captivate consumers with a custom property description

Why are Company Showcase Listings better than before?

• Leads delivered by REALTOR.com® to customers are up +60% year over year1 • Nearly 2/3 of today's market is comprised of repeat buyers, and 47% more of these buyers preferred to use REALTOR.com® over other sites with listings2 3 • Features listings with more photos, better discriptions, and powerful call-toactions that deliver buyer inquiries 1 Move Sales, Inc. internal metrics, 2012

2 National Association of REALTORS®, Profile of Home Buyers and Sellers, 2011

Harry norman, REaLtoRs® places Your Home on over 500 Websites Homes listed with Harry Norman, RealtoRs® receive unmatched internet exposure due to the power of our brand and through our membership affiliations. Below are just a few.

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FRONTDOOR’S

Harry Norman, RealtoRs® is proud to be a member of Christie’s International Real estate, leading Real estate Companies of the World®, Relo Home search and affiliated with luxury Portfolio International™ and Who’s Who in luxury Real estate’s Board of Regents. Property must meet eligibility requirements on certain sites.

ATLANTA’S TOP HOME SALE OF 2013*

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LD SANDY 4BR/4fb/1hb.

SANDY 5BR/4fb/1hb.

ROSWELL. $1,040,000.

3BR/4fb/1hb.

SANDYSPRINGS. SPRINGS. $575,000. $575,000. 4BR/4fb/1hb.

SANDYSPRINGS. SPRINGS. $999,000. $999,000. 5BR/4fb/1hb.

SANDY SPRINGS. $809,000. 5BR/4fb.

SANDY ROSWELL. SPRINGS. $1,040,000. $809,000.

3BR/4fb/1hb.

5BR/4fb.

195 North 691 Londonberry 935 Camp Avenue.

Most spectacular 195 North Mill Mill Road.

Road. Hardcoat Hardcoat custom custom home home on on 691 Londonberry Road.

Road. Beautifully Beautifully renovated renovated 6530 Bridgewood Valley Rd. New construction; 6530 935 Camp Bridgewood Avenue.Valley Most spectacular Rd. New construction; townhouse estate-like property. property.Chef’s Chef’sgranite granitekitchen kitchenopens home home with withowner’s owner'ssuite suite townhouse in Roswell.

Fourlevels finished levels estate-like on on the the main.main.

OpenOpen floor open floor plan for everyday living & entertaining. in open Roswell. floor plan Four for finished everyday living &and entertaining. roofand top opens to inviting banquet dining, floor with planthe with thefinishes finest finishes throughout. roof topThis terrace.

This is the ultimate in elegant to inviting familyfamily room,room, banquet dining, main plan finest throughout.

Located Gourmet kitchen, unfinished terrace level. Heards terrace.

Gourmet kitchen, unfinished terrace level.

Heards is the ultimate in elegant and easy main level study, fin. terrace level. (5230682) Located on .98± acres with pool. (5239339) and easy living. Nothing has been overlooked. level study, finished terrace level. (5230682) on .98± Kelly acres with pool. (5239339) Ferry school district. (5237702) Ferry living. school Nothing district. has been (5237702) overlooked. (5213922) Peggy Feldman 404-310-0895 Boudreau 404-851-0700 (5213922) Peggy Feldman404-790-0913 404-310-0895 Kelly Boudreau 404-851-0700 Kelly Boudreau 404-851-0700 Kelly Boudreau404-683-0372 404-851-0700 Mel Amy Barocas Mel Emerson Emerson 404-683-0372 Amy Barocas 404-790-0913

3015 ANDREWS DRIVE Listed for $6,500,000 Listed by Dawn Mullins • Sold by Debbie Shay

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2440 PEACHTREE ROAD NE, #19 Listed for $1,695,000 Listed by Bonneau Ansley

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F E AT U RED PREM IU M PRO PERT Y

22 PINE LAKE DRIVE Listed for $1,100,000 Listed by Kelly Bourdreau

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FEATU RED PREM IU M PRO PERT Y

TOCCOA. $3,450,000.4BR/3fb/1hb.

MARTIN. $3,450,000.

4BR/3fb/1hb.

3581 Clark's Creek CreekRoad.

Road.690± 690±acres acresofofseclusion seclusion await Greystone Lodge.

Pasture, woodlands 3581 Clark’s await atat Greystone Lodge.

Pasture, woodlands and 1.5 miles mi. from entry gate toto house.

(7185730) and ponds ponds play play host host to to the the abundant abundant wildlife. wildlife. 1.5 from entry gate house.

(7185730) John Dinos 404-314-4575 John Dinos 404-314-4575

1281 SWIMS VALLEY DRIVE Listed for $1,125,000 Sold by Anne Neikirk

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FEATU RED PREM IU M PRO PERT Y

LAKE LAKE BURTON. BURTON. $3,350,000.5BR/5fb/1hb. $3,350,000.5BR/5fb/1hb.

2835 Blalock Goldmine GoldmineRoad.

Road Lake Lake Burton Burtonfarmhouse farmhousecombines combinesmodern modernstyle stylewith withrustic rusticdetails. details.

2835 Blalock Oak white wood wood walls walls and and reclaimed reclaimed roughhewn roughhewn beams. beams. (7139881) (7139881) Oak flooring flooring contrasts contrasts antique antique white Leigh Barnett 404-931-3636 • JulieBarnett 404-697-3860 Leigh Barnett 404-931-3636 • Julie Barnett 404-697-3860

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CLARKESVILLE. $895,999. $895,999. 1BR/1fb.

EASTCOBB. COBB. $1,495,000. $1,495,000. 5BR/5fb/1hb.

EASTCOBB. COBB. $1,995,000. $1,995,000. 4BR/4fb.

EAST 5BR/5fb/1hb.

EAST 4BR/4fb.

NEWNAN. $695,000. 4BR/5fb.

CLARKESVILLE. 1BR/1fb.

Gramercy Drive.

Stunning entrycurving with 279 Thunderbird Trace.

Trace. Enchanting Enchanting home with 88 East EastBroad Broad Street.

The Cole-Nixon Home, 1755 Goshen GoshenCreek Creek Road.

Hearthstone log Sreet.

The Cole-Nixon Home, c.1914, 543 Gramercy Drive.

Stunning entry with Road.

Hearthstone log cabin curving staircase.

Excellent floorinplan in Park.

River guest guest house houseand andpool poolhouse houseon onlush lush 1.9± acres circa 1914,the showcases the work‘Cole of acclaimed cabin 29±with acres625 with ft. frontage the work of acclaimed Shop’ the on staircase.

Excellent floor plan River 1.9± acres in showcases 29±onacres ft. 625 frontage on the on Soque Park. Walk-out and level play yard.

Walk to ACC. in ACC. Exquisite renovations. & bright 'Cole Shop' and Co. the This Georgia Marble Co. This to is River.

SoqueTrophy River. trout Trophy trout fishing, Monet Marble is your opportunity Walk-out pool pool and level play yard.

Walk to River Exquisite renovations.

Open Open and bright with Georgia fishing, Monet bridge, two RiverNational and Park.

National Walton High. excellent with excellent flow.

Every detail upscale. your to own a Georgia landmark. pastures, bridge, 2 10 pastures, to Lake Burton. own aopportunity Georgia landmark.

(7156829) and WaltonPark.

High. (5210269) flow. Every detail upscale.

(5215559) minutes10 to minutes Lake Burton.

(7186566) (5210269) (5215559) (7156829) (7186566) Sherry Stone Stone Blackmon 404-915-2164 Blackmon 404-915-2164 Julie Julie Altenbach Altenbach 678-576-5372 Julie Barnett 404-697-3860 Barnett 404-697-3860 Julie Altenbach Altenbach 678-576-5372 678-576-5372 Julie 678-576-5372 Sherry Julie Joan Velsmid 678-641-5073 Nancy Papp 678-595-0466

HoME Magazine SO

HARRY NORMAN, REALTORS FINE PROPERTY COLLECTION

FEATU RED PREM IU M PRO PERT Y

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835 WOODLEY DRIVE NW Listed for $1,149,000 Listed by Bonneau Ansley

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317 9TH STREET NE Listed for $1,149,000 Sold by Bonneau Ansley and Hil Harper

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HOME

760 REGISTRY LANE Listed for $1,200,000 Listed by Barbara Oliver

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814 Wesley Drive NW Listed for $1,150,000 Listed by Bonneau Ansley

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ALPHARETTA. 4BR/4fb/1hb.

JOHNS 8BR/7fb/3hb.

MARIETTA. $629,000. 5BR/5fb/1hb.

6BR/5fb/1hb.

ALPHARETTA. $789,900. 4BR/4fb/1hb.

JOHNSCREEK. CREEK. $2,500,000. $2,500,000. 8BR/7fb/3hb.

VININGS.$1,149,000. $1,149,000. 5 5BR/4fb/1hb.

VININGS. BR/4fb/1 hb.

101 Smith 315 Longvue Longvue Court.

Court. Custom-built Custom-built hardcoat hardcoat on on 2797 SulkyCircle.

Circle.

Outstanding home in Outstanding home in popular 101 Smith Forest Forest Lane.

Lane. Cherokee CherokeeCounty Countytaxes. taxes. 315 2797 Lansdowne Court. Court.

Fabulous new construction Lansdowne Fabulous new 3311 Sulky Craftsman-style home 4.4± acres acres with w/ owner's guest construction popular Ward just Meade, just awalk shorttowalk toCreek Sope Meade, a short Sope Craftsman-style home on on2.6± 2.6±acres. acres.Captures Captures 4.4± owner’s suite suite on on main, main, guest in the heart ofin Vinings.

Owner’s on the main. Ward the heart of suite Vinings.

Owner's casual outdoor outdoorliving livingwith withporches, porches,patios, patios, house, tennis tennis court, court, pool pool and & pool house. suite Elementary.

Gourmet kitchen suite w/ Elementary.

Gourmet kitchen with owner’s on the main.

Gourmet kitchen, finished Creek casual heated house, pool house.

Gourmet kitchen, finished terrace level, attention heated pool & spa. Low maintenance.

Exquisite interior & exterior finishes. (5180805) terrace level & attention to details throughout. oversized breakfast bar. Finished terrace level. on main. Finished terrace level. (5243845) pool and spa. Low maintenance. (5227554) ExquisiteAmy interior & exterior finishes. (5180805) to details throughout. (5237601) Barocas 404-790-0913 (5227554) (5243845) (5237601) Eydie Koonin 404-697-8215 Koonin 404-697-8215 Mel Amy Barocas Kelly Boudreau 404-851-0700 Peggy Feldman404-790-0913 404-310-0895 Mel Emerson Emerson 404-683-0372 404-683-0372 Eydie Kelly Boudreau 404-851-0700 Peggy Feldman 404-310-0895

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2373 DELLWOOD DRIVE NW Listed for $1,049,000 Listed by Bonneau Ansley

SOLD

2373 DELLWOOD DRIVE NW *Hudson, Phil. “Atlanta’s top home sales of 2013”. bizjournals.com. Atlanta Business Chronicle, Listing price $1,049,000 31 Dec. 2013. Web. 2 Jan. 2014 Listed/Soldby Bonneau Ansley

532 East Paces Ferry Road, Suite 300, Atlanta, GA 30305 • 404-504-7300 ®

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©2014 HARRY NORMAN, REALTORS®. All rights reserved. Though care is taken to ensure the accuracy of content, we cannot be responsible for errors, omissions, prior sales, changes or withdrawals without notice. January 2014.

BUCKHEAD. BUCKHEAD.$2,750,000.4BR/4fb/1hb. $2,750,000. 4BR/4fb/1hb.

11 Vernon Road.

Road Everyone’s Everyone'sfavorite favoritehouse houseon onquiet quietVernon VernonRoad.

Road.Built Built 1936 and designed 11 Vernon inin 1936 and designed byby the the famous Philip Shutze, charming home a wide, one± acre lot. (5197038) famous Philip Shutze, this this charming home is onisaon wide, levellevel 1± acre lot.

(5197038) Carol Young 404-495-8349 Carol Young 404-495-8349

BUCKHEAD. $2,925,000.4BR/5fb/1hb.

BUCKHEAD. $2,925,000.

4BR/5fb/1hb.

3945 Beechwood Beechwood Drive.

Drive Charming 3945 Charming home home situated situated on on 4± 4± pristine, pristine, private private acres. acres. Gourmet Gourmet kitchen, kitchen, owner's suite suite on on main, main, finished finished terrace terrace level, level, pool pool with with pool pool house house & & tennis tennis court. court. (5204221) (5204221) owner’s Teresa Waters 404-814-3883 Teresa Waters 404-814-3883

HoME insert

ATLANTA. $2,100,000.

BUCKHEAD. $2,100,000.5BR/5fb/1hb.

5BR/5fb/1hb.

30 Cherokee Cherokee RoadSpectacular NW. custom-built Spectacular 30 Road NW. custom-built homeofin Buckhead. the heart English manorEnglish home manor in the heart of Buckhead. guestand house, and Features guestFeatures house, pool, largepool, covered large covered terrace perfect for entertaining. terrace perfect for entertaining. (5196950) (5196950) James James Simons Simons 404-317-1185 404-317-1185

BUCKHEAD. $2,695,000. 7BR/7fb/3hb.

958 Nawench 958 Nawench Drive.

Drive. An An absolute absolute masterpiece masterpiece located in in the located the heart heart of of Buckhead.

Buckhead. This This beautiful beautiful four-sided brick brickhome home is sited onacre. oneInviting ± ac. four-sided is sited on 1± Inviting both inside and out. (5155935) both inside and out.

(5155935) Bonneau Ansley 404-480-4663 Bonneau Ansley 404-480-4663

BUCKHEAD. $1,640,000. 5BR/6fb/2hb.

3550 Dumbarton Road. Spacious Spacious home home on on 1.5± 3550 Dumbarton Road.

1.5± acres at at the acres the highest highest point point in in Kingswood.

Kingswood. New New pool and and cabana with outdoor kitchen. pool cabana with outdoor kitchen. Incredible Incredible grounds with Bluestone trails. grounds with Bluestone trails. (5163792) (5163792) Carol Young 404-495-8349 Young 404-495-8349 Carol

BUCKHEAD. $1,795,000. 6BR/6fb/1hb.

2615 W. W.Wesley Wesley Road Beautiful 2615 Road NW. NW. Beautiful FrenchFrench estate estate in setting privateonsetting onend theofquiet end of in private the quiet West Wesley.

West Wesley.

Sitedwith on 2± acres withperfect guest wing Sited on 2± acres guest wing for a perfect for a guest suite. (5237009) guest suite.

(5237009) Bonneau Ansley 404-480-4663 Bonneau Ansley 404-480-4663

Harry Norman, RealtoRs®’ signature publication features a selection of exceptional homes offered for sale and is targeted to high net worth consumers.

our full color real estate insert and companion piece to the Harry Norman HoMe Magazine features a current selection of exceptional homes offered for sale with Harry Norman, RealtoRs®.

an aFFLUEnt aUdiEncE oF 18,000+ Direct-mailed to targeted high-end homeowners with median incomes of $250,000+ and home values of $750,000+, top luxury brokers and leading real estate brokers in the United States.

oVER 110,000 copiEs distRibUtEd Direct-mailed to subscribers of the atlanta Business Chronicle, North atlanta Business Post and Northside Neighbor newspaper.

FULL-LEngtH EditoRiaL FEatUREs A true Atlanta lifestyle publication. Every issue delves into topics of high interest to our discerning readers. intEgRatEd and intERactiVE MEdia Promoted and distributed across multi-media platforms including print and web advertising, social media, and an interactive digital magazine.

intEgRatEd and intERactiVE MEdia Promoted and distributed across multimedia platforms including print and web advertising, social media, and an interactive digital version.

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UxURY AFFILIATES

The World at Your doorstep Harry Norman, RealtoRs® is the only residential brokerage firm in atlanta with three internationally recognized and renowned luxury real estate affiliations.

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arry Norman, REALTORS® is the exclusive Atlanta Affiliate of Christie’s International Real Estate, a worldwide network of accomplished Brokers dedicated to the marketing and sale of residential luxury properties, and the only luxury real estate company wholly owned by a fine art auction house. Only the most reputable and successful Brokers at the top of their markets are invited to join the network. In Atlanta, Harry Norman, REALTORS® was selected based on a long tradition of providing exceptional service, allowing us to offer the best in local expertise with global connections. www.christiesRealEstate.com •

Over 132 affiliated brokerages

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935 offices in more than 42 countries

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Over 25,390 sales associates

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Over one million website visitors annually

Source: Christie’s International Real Estate website, www.ChristiesRealEstate.com, January 2014

The World at Your doorstep Harry Norman, RealtoRs® is the only residential brokerage firm in atlanta with three internationally recognized and renowned luxury real estate affiliations.

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uxury Portfolio International™ represents the luxury component of Leading Real Estate Companies of the World,® and Harry Norman, REALTORS® is one of 200 exclusive luxury affiliate member companies within this global network of premier locally-branded companies, dominated by many of the world’s most powerful independent luxury brokerages. Their website, www.Luxuryportfolio.com, is translated into nine languages, offers multiple currency conversions, and attracts visitors from over 200 countries each month.

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Properties in over 47 states and 30 countries Website visitors from over 200 countries/territories every month Site translation in nine languages Conversion to 60+ currencies

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200 luxury affiliates Encompasses nearly 500 companies 3,500 offices 120,000 associates $314 billion in annual ho me sales Source: www.LuxuryPortfolio.com, July 2014

240,000

200,000 —

Property Impressions

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160,000 —

120,000 —

80,000 —

40,000 —

0—

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sept

Oct

Nov

Dec

Source: Luxury Portfolio International website, www.LuxuryPortfolio.com, Luxeanalytics, January 2014-December 2014

The World at Your doorstep Harry Norman, RealtoRs® is the only residential brokerage firm in atlanta with three internationally recognized and renowned luxury real estate affiliations.

The Board of Regents is an exclusive network of the world’s most elite luxury real estate brokers, comprised of the most legendary names in the industry. Brokers with this distinction provide leadership and the highest level of personal services and commitment to their clientele.

— John Brian Losh, Ceo, President of luxury Real estate Regents

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Over 70,000 agents

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More than 5,000 offices

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More than 1,500 members

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Over 85 countries

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Voted “Best of the Web” by Forbes

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Ranked #1 in searches for “Luxury Real Estate”

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Webby award honoree

Source: Luxury Real Estate website, www.LuxuryRealEstate.com, July 2014

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ELOCATION

Local connections/global Reach

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hrough Harry Norman, REALTORS速 you, as a client, will be connected to the very best network of real estate brokerages worldwide. Leading Real Estate Companies of the World速 (LeadingRE) includes over 500 market-leading real estate firms. We sell over a million homes and connect tens of thousands of buyers and sellers through our network each year. LeadingRE offers world-class marketing resources, and allows us to provide you with the very best service.

速 速

Harry norman, REaLtoRs® places Your Home on over 500 Websites

Office Environment and Equipment

Homes listed with Harry Norman, RealtoRs® receive unmatched internet exposure due to the power of our brand and through our membership affiliations. Below are just a few.

The Atlanta North Office is equipped with the best in support services and equipment including: • Beautifully appointed reception area • Two conference rooms • Meeting and training facility • Direct incoming phone lines with private numbers to agents’ cell numbers & personal voicemail ®

®

• Agent Computer Access includes:

• Paperless Transactions

FRONTDOOR’S

• 2 Computer work rooms for agent use

• Each computer has access to a high-speed color printers

• High-speed copiers/printers with email, scanning, and faxing capabilities • Wireless office network • Personal agent website, email address, and efax number • Search access to both FMLS & MLS listings • Microsoft Office Suite on all computers • Handout materials for clients include Harry Norman HOME magazine, Atlanta area maps, Target Atlanta and Know magazines, various brochures regarding the Atlanta area, home warranties and vendors.

Harry Norman, RealtoRs® is proud to be a member of Christie’s International Real estate, leading Real estate Companies of the World®, Relo Home search and affiliated with luxury Portfolio International™ and Who’s Who in luxury Real estate’s Board of Regents. Property must meet eligibility requirements on certain sites.

Best Practices HERE’S WHAT A COMPLETE AND FULLY-EQUIPPED LISTING DETAIL PAGE LOOKS LIKE:

Realtor.com Showcase Listings Your Office in the Cloud

APPFILES BENEFITS lead Manage your Files, Track your work, Control email, Communicate better, Get it all togetherInteractive and Customize. capture form Attention-grabbing custom headline

Store Documents

Prominent photo

opens to important documents into your appFile. The On-browser viewer will allow you to leaf through the Easily scandisplay or upload larger photo gallery pages and even download in .pdf format.

Eye-catching call-to-action

Create Photo Galleries Integrated personal branding

Display a virtual tour & contact information Keep your photos where they belong: together with your file. Create and share galleries with the outside world with just a click.Upload The apowerful appFiles Galleries will let you take control of your photos once again. full-motion video Open house alerts help Track Email

Share listings on Facebook and other social media

drive traffic to your listing

Can’t find that email you sent a customer three months ago? Perhaps it was sent from somebody else’s computer, now Personalized Special you’ll never find it. Simply forward your email messages into your appFile, you’ll have a single place Automatically promotewhere all Message Box up to 3 additional listings communications are stored and easy to find.

Updates

Captivate consumers

a custom Let your fileswith come alive. The Update feed provides minute by minute information about what’s going on with your appFile. property description

File Storage Keep all the information together. Even the word documents or spreadsheets that pertain to a file.

Customizable Fields Stop having to write specific information in the “General Notes” Field. Create and manage fields that allow you to store the information that is pertinent to a file. Don’t need to know their birthday? Need to know their Emergency Nighttime Contact Number? No Problem. It’s YOUR information. Handle it the way you want.

Tasks Got a special job for someone? Easily create and assign tasks to yourself or other people. AppFiles allows you to also track those tasks and see when they get done Why are Company Showcase Listings better than before?

Checklist • Leads delivered by REALTOR.com® to customers are up +60% year over year1

• fulfillment.

Nearly 2/3AofChecklist today's market is comprised of repeat 47% more of into a Keep track of job completion or order is a powerful tool that allowsbuyers, you to and organize your work 2 series of steps. Check them off as you these go along, get an to overview of how are allover yourother appFiles are doing buyersand preferred use REALTOR.com® sites with listingsin that same 3 process.

• Features listings with more photos, better discriptions, and powerful call-toNotes

actions that deliver buyer inquiries 1 Move Sales, Inc. internal metrics, 2012

2 National Association of REALTORS®, Profile of Home Buyers and Sellers, 2011

Sometimes all you want to do is write down an idea quickly and easily. Using the Notes section of an appFile, you can quickly jot down a thought and share it with others.

Web Links It's the simplest way to remember a web address in a shared environment so other the no more W W people W. H A Rcan RY Nfind ORM A Nlinks, .COM sending links to someone and then forget the address. Record your links in the appFile, and you'll find your way back.

Your opinion counts Harry Norman, REALTORS® Excellence Program Harry Norman, REALTORS® is dedicated to being the very best full-service real estate company. In fact, Harry himself was often heard to say “The quality of any product or service is only as good as the customer says it is,” and that mantra remains the cornerstone of our business. Towards that end, you will receive a survey shortly after closing from Leading Research Corporation, an independent company similar to JD Power. If at any time while we are working together you feel that the level of service provided to you does not meet or exceed this standard, we would welcome the opportunity to discuss it with you. Providing quality real estate service is our passion and livelihood and we will work hard not just to get a great survey but to earn your business and your trust for a lifetime.

A post-closing survey will be sent via email or mail to you no sooner than 15 days after your closing date. Agents’ ratings are available to you at www.Ratedagent.com. All ratings are legitimate, reliable, and validated from previous surveyed clients.

Harry Norman, REALTORS®

Atlanta North Staff Laurie Clinnin, Marketing Coordinator 678-957-3905 ... Laurie.Clinnin@HarryNorman.com

♦♦ ♦♦ ♦♦ ♦♦ ♦♦

Prepare Listing Flyers Design & Prepare HN Postcards for Agents Assist Agents with Home Magazine & Home Insert Assist Agents with Real Estate Book Ads Process miscellaneous print jobs for agents

Rosa Kirstein, Transaction Coordinator 678-957-3902 ... Rosa.Kirstein@HarryNorman.com

♦♦ ♦♦ ♦♦ ♦♦ ♦♦

Process Sales and Closings Process/Monitor Earnest Money Process Agent Billing Gather/Process Million Dollar Club Applications Monitor Board Applications & Orientation, and HNR Orientation

Andrew Bufalini, Graphic Designer 678-957-3827 ... Andrew.Bufalini@HarryNorman.com ♦♦ ♦♦ ♦♦ ♦♦ ♦♦ ♦♦

Assist Agents with HNR websites Assist Agents with Personal Branding Create E-Flyers & E-Brochures Prepare Trendgraphix Charts & Graphs Maintain Toolkit CMA Luxury Affiliates Representative

Dawn Wilkin, Listing/Advertising Coordinator 678-957-3904 ... Dawn.Wilkin@HarryNorman.com

♦♦ ♦♦ ♦♦ ♦♦ ♦♦

Process New Listings, Relists, Changes Extensions, and Withdrawals Maintain Lockbox Inventory Maintain Yardsign Inventory Prepare Office Caravan and New Listings for Weekly Sales Meeting Post Agent Weekly Open Houses

Showcase Listing Enhancements

Best Practices HERE’S WHAT A COMPLETE AND FULLY-EQUIPPED LISTING DETAIL PAGE LOOKS LIKE:

Realtor.com Showcase Listings Agent Benefit Fee Summary

Attention-grabbing custom headline Prominent photo display opens to larger photo gallery

Display a virtual tour Upload a full-motion video Open house alerts help drive traffic to your listing Personalized Special Message Box

Captivate consumers with a custom property description

E & O Insurance Realtor.com Interactive lead AJCHomefinder.com capture form Digital Headshots Yard Signs and Lockboxes Personal eFax Number Eye-catching call-to-action Direct Dial Number + Voicemail Integrated personal branding Personal Website & contact information Business Email (Microsoft Exchange) Share listings on Facebook Technology Support and other social media Website Language Translator (12 Languages) Automatically promote up to 3 additional listings ToolKit CMA Showing Time Market Tracker appFiles (Paperless System) Rated Agent (Client Survey Program) app.harrynorman.com (Mobile App) Christie's International Real Estate Affiliation LuxuryRealEstate.com/Regents Affiliation Luxury Portfolio International Affiliation Direct Deposit & Showcase White/Color Copies Why are Black Company Listings better than before?

• Leads deliveredCE

by REALTOR.com® to customers are up +60% year over year1 Courses • Nearly 2/3 of today's market is comprised of repeat buyers, and 47% more of Broker and Staff Support these buyers preferred to use REALTOR.com® over other sites with listings2 3

• Features listings with more photos, better discriptions, and powerful call-toAgent $100.00 Per Month actions Cost that deliver buyer inquiries 1 Move Sales, Inc. internal metrics, 2012

2 National Association of REALTORS®, Profile of Home Buyers and Sellers, 2011

W W W. H A R RY N O R M A N . C O M

Showcase Listing Enhancements

Best Practices HERE’S WHAT A COMPLETE AND FULLY-EQUIPPED LISTING DETAIL PAGE LOOKS LIKE:

Realtor.com Showcase Listings

Interactive lead capture form

Attention-grabbing custom headline Prominent photo display opens to larger photo gallery

Eye-catching call-to-action Integrated personal branding & contact information

Display a virtual tour Upload a full-motion video Open house alerts help drive traffic to your listing

Share listings on Facebook and other social media

Personalized Special Message Box

Automatically promote up to 3 additional listings

Captivate consumers with a custom property description

Why are Company Showcase Listings better than before?

• Leads delivered by REALTOR.com® to customers are up +60% year over year1 • Nearly 2/3 of today's market is comprised of repeat buyers, and 47% more of these buyers preferred to use REALTOR.com® over other sites with listings2 3 • Features listings with more photos, better discriptions, and powerful call-toactions that deliver buyer inquiries 1 Move Sales, Inc. internal metrics, 2012

2 National Association of REALTORS®, Profile of Home Buyers and Sellers, 2011

W W W. H A R RY N O R M A N . C O M