Discover the VEKA Difference

DISCOVER THE VEKA DIFFERENCE October 2024

Quality.

Innovation.

Sustainability.

Leading the global development of PVCu systems for over 50 years through quality, innovation and sustainability.

Set Standards. Choose VEKA.

www.clearview-uk.com

Style without compromise Designed with durability, performance and timeless elegance in mind.

OMNIA. A profile that ticks all the boxes.

Scan here to find out more

Discover the VEKA difference EDITOR Gemma Emmerson gemma@cvgroup.co.uk 01226 321 450 Ext. 304 SALES DIRECTOR Rob Exley rob@cvgroup.co.uk 01226 321 450 Ext. 201 SALES DIRECTOR Steve Sidebottom steve@cvgroup.co.uk 01226 321 450 Ext. 203 PRESS RELEASES pr@cvgroup.co.uk PRODUCTION Tom Cartledge tom@cvgroup.co.uk GRAPHIC DESIGN Charlotte Armstrong charlotte@cvgroup.co.uk FINANCE DIRECTOR Ryan Exley ryan@cvgroup.co.uk ACCOUNTS ENQUIRIES Emma Goodinson emma@cvgroup.co.uk

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The views expressed by contributors are not necessarily those of the editor or publisher. Clearview distribute 12,682 trade magazines monthly across the UK. ISSN 1745-0985

SPOT THE DIFFERENCE Earlier in the year, Clearview took a trip to Burnley for a VEKA Insight Day to find out everything about the new profile OMNIA, and all the ways VEKA works hard for – and with – its fabricator and installer partners.

Suitably impressed, we came away wanting to find out even more, and started planning this supplement.

» WE NOT ONLY WONDERED WHAT ITS LIKE

approach to design and development, and that

fabricate VEKA’s products and use its profile, but

German precision and attention to detail.

what are the peripheral benefits for businesses

But the brand is also synonymous with its inno-

partnering with VEKA? During the Insight Day,

vative business methods and models; approved

VEKA opened its doors to us for a ‘no holds

partner schemes for installers and fabricators;

barred’ glimpse into what makes this business

support and service that is as stand out as any

tick. Still considered a family business, despite

physical product the systems house extrudes.

its global reach and success, how do these two

What really makes the VEKA difference? We

elements combine when other companies work

heard from VEKA itself but what happens when

with VEKA?

all those values are put into practice. There’s

From internal culture to the wider industry,

no one better to ask than the partners and

VEKA has gained a well-earned reputation for

fabricators themselves, and now, through their

quality of product but also valuable partnerships

own profiles you can find out too…

throughout the supply chain. Innovation is at the heart of the company ethos – innovative prod-

Hope you like it,

ucts; technical know-how, a forward-thinking

Gemma

CONTENTS

OCTOBER 2024

04 CHOOSING THE RITE PARTNER

08 FRAMEWORK FOR SUCCESS

10 KEEPING YOU IN THE LOOP

Glazerite’s tailored approach

Dedicating 36 years to

On the road to Net Zero with

to supporting their customers,

become masters of the vertical

VEKA Recycling and the closed

collaborating with its systems

slider with an extensive and

loop PVCu frame recycling

supplier.

exclusive range.

scheme.

12 LINING UP NEW OPPORTUNITIES 14 KAT THAT GOT THE CREAM

16 WHO, WHAT, WHY, WARE?

‘New’ VEKA partner Frameline

How do you build on the

The father and son at the helm

discuss the ‘best decision they

success of being the ‘first

of a diverse range of PVCu

ever made’ with a 2023 system

truly national uPVC patio door

and aluminium domestic and

switch.

supplier’?

commercial products.

OCTOBER 2024

3

Discover the VEKA difference

A partnership that gives every installer the edge J

eff Dunn, Glazerite UK Group’s Sales

at quote stage if the frame design will

and Commercial Director, shares how

meet the necessary criteria and current

VEKA and the fabricator collaborate

testing guidelines for all accreditations.

to deliver technical advice for installers.

Using WinDoPlan means we can assist

Glazerite’s customers range from com-

in the design stage with the necessary

mercial installers to sole traders focusing

technical cross-sectional drawings, using

on home renovations. To best meet their

formatted drawings that can be dropped

needs, we tailor our approach, working

into planning tools with just a few clicks of

closely with our installer partners to

a mouse.

understand their challenges, the markets

The invaluable support of Paul

in which they operate, and the demands of their own customers.

For commercially-focused installers,

Kennington and the VEKA technical team Glazerite’s sales and technical teams

was called upon recently for a customer

also have access to VEKA’s WinDoPlan.

looking to install 90 inline patio doors in

that might come in the form of in-depth

This clever tool means we can assist

a high-rise building, with our sales team

product knowledge or non-standard offer-

commercial installers with drawings and

concerned about possible wind loads.

ings, while domestic installers might look

design amendments and run scenarios

Following a discussion with Paul, he high-

for added value in the form of marketing

on how the products will perform based

lighted a further issue with the number of

support. Technical advice can be hugely

on factors like frame design, wind loading,

hours of sunlight the dark foil doors would

important and beneficial for our custom-

and installation postcode. It means we

be exposed to. It was suggested to the

ers, and we offer support in areas includ-

can provide customers with insight at

client that the specification be changed

ing product specification and the latest

every stage of the project, from the initial

for more suitable French doors, which was

building regulations and compliance.

tender to the final installation.

agreed to, and the installation has since

Partnering with VEKA gives our installers

By being involved with our installers

been successfully completed.

access to sound technical advice from

right at the start of projects, we can help

Paul, who is an integral part of the

VEKA Technical Director, Paul Kennington,

prevent them wasting time and money

GGF systems group, is a leader in his

and his team along with our own technical

further down the line. Having input early

field and his knowledge and expertise

experts, ensuring projects are delivered

means we can support with amends, sug-

gives our installers a competitive edge.

on time and in scope and highlighting any

gestions and alternatives that can make a

Alongside sound technical advice, VEKA

concerns early on.

real difference to the project, determining

also excels at sustainability, leading the way in delivering a closed-loop recycling system for UK fenestration through VEKA Recycling, based very close to our HQ in Wellingborough. We often take customers and prospects to the site to demonstrate its incredible capability, and it never fails to impress. In 2023, we agreed on a deal for virgin offcut material and frames for disposal to be collected and recycled, which will contribute to reducing waste to landfill and ensure that materials are kept within the UK. At the heart of the Glazerite-VEKA partnership is a desire to provide our installer partners with a broad choice of high quality products and tailored technical solutions, underpinned by a strong supply chain and exceptional customer service. www.glazerite.co.uk

4

OCTOBER 2024

CLEARVIEW-UK.COM

Trusted fabrication partner

A FABRICATOR THAT WORKS FOR YOU Add value for your customers with access to the broadest product range in the industry, backed by extended warranties and guarantees.

Throw in the support and guidance on offer from our expert marketing and technical teams, and you have a fabricator partner ready to help you transform your business.

We’d love to talk to you about how a partnership can take your business in the right direction. partnership@glazerite.net www.glazerite.co.uk Your fabricator partner. We’ve got you every step of the way.

#FenestrationPartnerships

Discover the VEKA difference

Celebrating 20 Years of Excellence

VEKA’S WINDOPLAN IS A WINNER FOR WINDOW WAREHOUSE

Precision Windows & Doors Ltd

» IN THE COMPETITIVE FENEStration industry, staying ahead

» VEKA CONGRATULATES

Precision Windows & Doors has

requires a combination of

Precision Windows & Doors

built a legacy on the foundation

innovation and efficiency.

Ltd on celebrating 20 years in

of a highly skilled workforce,

business.

continuous investment, and an

manufacturer, Window

PVCu windows and doors

Located in Lanarkshire,

unwavering commitment to

Warehouse has found a pow-

Scotland, Precision Windows

their customers. Their success

erful ally in VEKA’s WinDoPlan

& Doors has been a pillar of

is a testament to their ability to

software.

quality and innovation in the

adapt to market demands while

Before teaming up with

manufacturing and installation

maintaining the highest stand-

VEKA, the business faced a

of double-glazing windows

ards of quality and integrity.

number of challenges that

and doors since 2004.

For over seven years, VEKA has had the privilege

As one of the leading manufacturers in the central belt of Scotland, they have

needed to be overcome.

“Moreover, WinDoPlan goes

The first was generating

beyond standard features,

accurate thermal calculations,

providing us with the tools

which were critical to ensure

needed for detailed cross

of calling Precision

invested in state-of-

one of our valued

the-art machin-

compliance with industry

sections and lifelike 3D images,

partners. Their

ery to enhance

standards. The manual pro-

significantly enhancing our

commitment

efficiencies and

cess of calculating U-values

design and visualisation capa-

to excellence

deliver a supe-

was time-consuming.

bilities. This technology has

echoes VEKA’s

rior finish for

own values,

Verifying whether specific

become an invaluable asset

their customers.

window configurations were

in elevating our efficiency and

making our part-

Their inspiring

possible and ensuring that

precision in the ever-evolving

nership a truly syn-

range of products

sizes met the required stand-

PVCu industry.”

ergistic one. As a proud

and service-driven

ards was another meticulous

Since adopting WinDoPlan,

member of our Independent

approach have solidified their

task that demanded signifi-

Window Warehouse has expe-

Network, they have consistently

reputation as a business built on

cant time and effort.

rienced a number of benefits,

demonstrated their dedication

trust and long-term stability.

In addition, creating

to customer satisfaction and

Furthermore, Precision’s

detailed cross sections and 3D

interface that has ensured a

quality, earning them pres-

partnership with VEKA Recycling

images was a complex pro-

smooth integration into their

tigious accolades such as the

highlights their dedication to

cess, often requiring special-

daily workflow.

100% Customer Satisfaction

sustainability and environmental

ised software and expertise.

Because the software

and Sales Awards at our

responsibility. This collaboration

WinDoPlan was seam-

generates project-specific

annual awards event.

not only benefits the environ-

lessly integrated into Window

U-values, Window Warehouse

ment but also reinforces their

Warehouse’s operations,

can now tailor their products

at VEKA plc, shares his thoughts

commitment to providing last-

addressing the challenges

to meet the unique thermal

on this milestone: “Precision

ing value to their customers.

above.

requirements of each project.

Windows & Doors have grown

We are honoured to

Dan Reader, PVCu

WinDoPlan also assists in

like no other in their seven years

celebrate this milestone with

Sales Manager at Window

determining the most suitable

working with us. They promote

them, and it was fantastic

Warehouse, explained:

glass options to achieve a

and fabricate an extensive

to support them during their

“WinDoPlan has transformed

specific U-value, streamlining

range of VEKA products with

20th anniversary open day

our operations at Window

the decision-making process.

a commitment to high quality

where staff, customers and the

Warehouse.

products and active involve-

wider community enjoyed a

“Its robust capabilities

ment in our recycling initia-

day of fun activities and good

empower us to generate accu-

vice solution, WinDoPlan

tives. It is the definition of true

company.

rate U-value reports, ensuring

significantly accelerates their

Neil Evans, Managing Director

including a user-friendly

By empowering Window Warehouse with a self-ser-

partnership. Their dedication to

Congratulations to the

our windows consistently meet

processes, enhancing overall

innovation and customer sat-

entire team for their out-

the required thermal efficiency

efficiency and responsiveness

isfaction is commendable, and

standing achievement and

standards. The software facili-

to customer demands.

we are proud they choose us to

their unwavering dedication

tates quick and reliable checks

support them in their journey.”

to excellence. Here’s to the

on window configurations,

For more information on

Family-owned and deeply

next 20 years of growth and

verifying that sizes are within

WinDoPlan please visit:

innovation together!

acceptable parameters.

www.vekauk.com/windoplan

rooted in their community,

6

OCTOBER 2024

CLEARVIEW-UK.COM

Your partner in Technical Excellence WinDoPlan is an innovative software solution tailored specifically to meet our Partners’ requirements, allowing them to quickly and accurately generate u-values and windload calculations, as well as: facilitate precise thermal calculations by dividing windows into individual components tailored calculations based on project-specific factors such as postcode, building height, and distance from the coast instant generation of customisable cross-sections and 3D images at the click of a button detailed profiles accompanied by images, dimensions, and accessory lists for each window component

www.veka.co.uk/windoplan

Discover the VEKA difference

A Specialist Company, with a Special Range of Products and Personal Service

M

asterframe formed in 1988 and since that first day have been solely focused on manufacturing

Vertical Sliders. Over the last 36 years we have dedicated every minute of every day to producing the best Timber Alternative Vertical Slider on the market.

We have been able to offer something different to our clients, over many decades.

As the first fabricator to design and have an exclusive suite of profiles, those unique designs have replicated the natural features of a timber window and clients have benefited from an near identical look of a traditional window but with the longevity and maintenance free benefits making it a perfect choice for consumers.

Our experience and skill are vast across

Our team never ceases to amaze and

all sectors, retail, newbuild and commer-

demonstrates every day that we can

Our Ranges are extensive, our Bygone

cial. We have been especially successful

exceed the boundaries when designing and

Collection being our flagship range made

in larger commercial contracts such as

manufacturing specialist shaped products

up of three amazing exclusive options

Lambtom Park, in the North East to St

that cannot be offered anywhere else. This

Melody, Harmony & Symphony. Our Classic

Swithuns School in Winchester. Our prod-

passion and consistent commitment means

Collection also has four exclusive options

ucts are so close to timber that clients are

we have achieved spectacular results as

Authentic, Heritage, Vintage and Neosash.

amazed at how close to the original we

the following illustrations demonstrates:

Although we only manufacture, we

can produce. Off course such contracts

recognise that customers desire complete

then benefit from the huge cost savings of

expectations are met each and every time

peace of mind when they take the deci-

maintenance and reduce sound.

we deliver a window. We know and listen to

sion to change their windows. Therefore

As a specialist brand we have stayed

Our sole aim is to ensure that customers

our customers, they value what we do and

25 years ago we started the Bygone

completely focused on not only our quality

Collection Master Installer Scheme. It has

and service but our drive to innovate

Our near 50 strong

been hugely successful and remains one

the product stretching the boundaries

team share a culture of

of the longest serving network schemes

has elevated us to develop and design

hard work, exceptional

within the industry.

many new and individual features from

skill, honesty and trust.

Many of our Master Installers have

exclusive profiles made in not only PVC but

We became an Employee Ownership Trust

been members of the scheme since its

GRP including Slim Meeting Rail, Mullions,

in March 2023 - this has allowed us to

inception, their loyalty is something we

Cills, Georgian Bars, Staff Bead Trims,

cement and grow on these special qualities.

never take for granted and demonstrates

Vent Concealers, and bespoke furniture

We allow our staff to feel empowered to

our ability to keep our product attractive

in a variety of beautiful and traditional

have a voice and if they want to develop

and relevant after nearly 40 years.

colours.

we encourage it and facilitate their wishes,

we value them it’s a partnership.

this year alone we have seen two people elevate their positions to Technical Assistant and Manufacturing Manager, their talent has benefited both them and us.

The Masterframe brand is strong thanks to the commitments from it’s employees, customers and suppliers, our model to succeed means we look forward to the next 40 years. www.masterframe.co.uk

8

OCTOBER 2024

CLEARVIEW-UK.COM

S A S H

W I N D O W S

Windows worth looking at, not just through At Masterframe we’re focused on supplying world class sash windows in unique, classical and beautiful styles that carry the highest accreditations, with all the attributes of contemporary windows backed up by outstanding guarantees and customer service excellence.

Telephone: 01376 510410 Email: welcome@masterframe.co.uk 4 Crittall Road, Witham, Essex CM8 3DR

www.masterframetrade.co.uk

Discover the VEKA difference

Closing the loop: How VEKA is leading sustainable fenestration In the UK, VEKA Recycling is not just a waste collector or a recycler, but a collaborative partner leading the way with a genuine closed-loop recycling system. e all have a

W

fabricators, installers, and

responsibility to

waste companies throughout

achieve net zero

the UK, ensuring that old

by 2050. Sustainability should

and discarded window and

no longer be a company

door profiles are able to be

buzzword; it’s a necessity. For

recycled.

the UK fenestration industry,

Its unique approach pro-

this means integrating robust

vides fabricators and installers

recycling solutions that reduce

with a ready-made partner

waste, lower carbon footprints,

that can demonstrate an

and promote environmental

audited trail back to the point

conservation.

of recycling.

Increased recycling is also

Ensuring that plastic from old windows and doors is

good for VEKA’s customers,

recycled and reused is a

who are increasingly conscien-

cornerstone of sustainable

tious about the sustainability of the products they use. Knowing

practices, and for the fenestration industry, it is particularly

only reducing waste but also

To support VEKA’s mission

crucial. The production process

contributing to a sustainable,

to ensure that sustainability

become new products within

of recycling granulates causes

circular economy where

is at the core of the industry,

weeks of being removed, and

90% less CO2 emissions than

materials are diverted from

VEKA’s Recycling’s facility in

that their new windows are

manufacturing virgin PVCu.

landfill and incineration, and

Wellingborough has had a

made from recycled materials,

This significant reduction in

instead reused and kept within

£15m investment, enhancing its

can be a major influence on

emissions underscores the

the domestic supply chain.

capacity and efficiency. In 2024,

their purchasing decisions.

importance of recycling in

By recycling old PVCu win-

VEKA Recycling and VEKA plc

that their old windows will

Not only does VEKA offer the

our efforts to combat climate

dows and doors, VEKA is able

were brought under one Board,

highest quality recycled win-

change.

to reintroduce the material

aligning the two businesses

dows available on the market,

VEKA Group, the global

directly into the production of

under this shared goal.

but also is also enhancing cus-

leader in PVCu window and

new window and door profiles,

door systems, has a long

without any loss of quality.

collaborative approach to the

them a seamless, consistent

history of pioneering sustain-

Approximately 90% of the

recycling supply chain that is

level of service which helps

ability. It began in the early

waste sent to VEKA is able to

as efficient and streamlined as

their business to grow.

1990s with the establishment of

be recycled, with 60% being

possible, with the systems and

Despite successes so far,

the world’s first window recy-

reformed into brand-new

procedures in place to make

VEKA understands that the job

cling plant by founder Heinrich

windows. When you consider

recycling standard within the

is far from complete. There

Laumann in Germany. In 2006,

that it’s possible to recycle

industry. The Wellingborough

is still a way to go in creating

a second recycling plant was

PVCu windows and doors up to

facility was designed with

a completely sustainable

established in France and

ten times, extending product

expansion in mind. VEKA is

country.

a year later, VEKA opened a

lifespan to 350 years, the value

increasing capacity to be

facility in the UK.

of the raw material is more

able to process 25,000 tonnes

closed-loop recycling relies on

than evident.

of waste PVCu – up from our

support from the entire industry.

existing 18,000 tonne capac-

Together we can ensure sus-

Today, thanks to significant investments in facilities,

In fact, VEKA is proud to

The strategy is to develop a

tomer relationships by offering

Unlocking the full potential of

operations, and technologies,

have saved 780,000 tons

ity – each year, enabling it

tainability is front and centre of

in the UK, VEKA Recycling is

of CO2 through 25 million

to support thousands more

the agenda and strive to make

well on the journey to devel-

PVC windows recycled and

businesses.

further advancements.

oping a genuine closed-loop

produced 40 million windows

recycling system which is not

with recycled cores.

10

OCTOBER 2024

VEKA Recycling’s approach takes away barriers for window

www.veka-recycling.uk

CLEARVIEW-UK.COM

Ready to make a change?

Closing the loop on Sustainability by transforming old PVCu windows and doors into high-quality new products.

Shape the future, join VEKA recycling.

01933 427750 www.veka-recycling.uk

VEKA Recycling

Discover the VEKA difference

VEKA: The Ultimate Game-Changer for Frameline Liverpool-based Frameline, teamed up with VEKA as its new supplier.

T

ransitioning to a new systems

collaborated closely with Frameline’s

house is a significant decision for

Internal Production Manager, Kris

proactive approach ensured that no

“John’s attention to detail and

any company but Frameline says it

McCullough.

aspect of the transition was overlooked.

is the ‘best decision they’ve ever made’.

During the changeover process,

From fine-tuning machinery to trou-

Ahead of the move, Frameline recog-

John and Kris worked tirelessly as a

bleshooting potential issues, John’s

nised the importance of meticulous plan-

unified team, ensuring every aspect of

expertise and guidance were invaluable

ning and expert guidance to navigate this

the transition was meticulously planned

in optimising Frameline’s manufacturing

change effectively. The business needed

and executed. Their seamless collabo-

processes.”

assurance that the transition would be

ration was instrumental in facilitating a

Beyond resolving technical chal-

smooth, without compromising the quality

smooth transition, instilling confidence

lenges, John provided comprehensive

and efficiency of their manufacturing

in Frameline’s decision to partner with

product training to empower Frameline’s

processes.

VEKA.

team with the knowledge and skills

In a quest for excellence, Frameline

Kris McCullough, said: “Moving over to

welcomed the support of VEKA’s

VEKA was the best decision we have ever

Technical Service Engineer, John O’Neill,

made.

needed to maximise the potential of VEKA products.

This commitment to ongoing support

to ensure a seamless transition and

“The main draw for Frameline was

ensured that Frameline remained at the

optimised operations when moving to

to future-proof the business, and after

forefront of industry knowledge, driving

VEKA.

speaking with the VEKA team, we knew

continuous improvement and innovation.

Equipped with unparalleled expertise and a commitment to excellence, John

straight away they were a company who could supply all our needs.

“Thanks to John’s expertise and support, we successfully transitioned to VEKA systems with minimal disruption to operations,” added Kris.

The partnership between VEKA and Frameline is now flourishing, with both parties reaping the benefits of enhanced manufacturing excellence and product quality.

Gerry O’Brien, Operations Manager at Frameline, added: “Choosing a new Systems House is not a decision to be taken lightly, but the relationship we built with VEKA before taking the leap reassured us that we were in safe hands. It was a huge decision for our business, and something we had never considered in almost 20 years, but the process was exactly as planned.

“From a quality product backed by all the latest standards, with a proactive technical team second to none and a customer service team whose motto seems to be ‘you talk, we listen, problem solved,’ all backed with three quality deliveries a week – the choice was clear.”

If you would like to discuss how VEKA could support your business, please contact Jonathan Greenwood, National Sales Manager – jgreenwood@veka.com

12

OCTOBER 2024

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Product Portfolio

• Windows

We focus on giving you the products and service you need, to help grow your business.

• Conservatories

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• Conservatory Roofs

• Ultraframe and

• Flush Sash Windows

Wendland Roofs

• Patio and Bi-Folding Doors

• Doors

Partner with the Experts. Grow your business with Modplan.

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Discover the VEKA difference

KING OF THE JUNGLE FOR 26 YEARS KAT has been manufacturing VEKA Sliding Patio Doors since 1998.

S

ince inception, KAT has been a

process is ‘handraulic’ and it takes months

performance and always score above

specialist uPVC fabricator of sliding

to train a new craftsman to make our

+70, which is considered a world leading

products and for the last 10 years

products. Because of our niche focus on

result.

fully mechanical flush casements too.

very high quality, we decided some time

We are very proud to be able to provide

Even from our formative years, when we

a sustainable living for our 30 employees,

became the first truly national uPVC patio

who all live locally and most have worked

door supplier, our focus has always been

at KAT for over 15 years. Like others, we

on low volume, high quality. We aim to

recognise committed people are the key

provide our customers with outstanding,

to our success and it is very rare that

hand-built products, that offer them

anyone leaves us for potentially greener

high margin opportunities with their customers.

pastures. Throughout the last 26 years ago not to chase volume and we only work

VEKA Halo has been our uPVC systems

We are not a ‘jack of all windows and

with a handful of hand-picked installers,

partner and the relationship has been very

doors’ because handmade products take

who demand the highest quality, coupled

successful.

much longer to craft than those produced

with extremely personal service. We carry

on an automated line. We like to say our

out regular NPS surveys to measure our

14

OCTOBER 2024

www.katuk.co.uk

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Discover the VEKA difference

SMOOTH OPERATIONS ON THE SOUTH COAST indow Warehouse has been a

W

professional boxer Mark Chamberlain

trusted supplier of UPVC and

since the beginning of his career, whilst

aluminium window and door

he has now completed two successful

systems on the South Coast for over 37

fights in Saudi Arabia. Other sponsorships

years. Under the leadership of Managing

include Fareham and Crofton Cricket

Director Malcolm Cake, the family-run

Team, Havant Rugby, Portsmouth FC, and

business has expanded and diversified

the Friends Fighting Cancer organisation,

its product offerings, establishing a

where members of staff get involved in

strong presence in both the domestic

raising money through challenges across

and commercial markets. His son, Remi

the year.

Cake has been with the company for 12

To stay competitive, they ensure

years, starting in sales and now serving as

reinvestment within the business, both

Operations Director, overseeing the day-

factories are equipped with up-to-date

to-day running of the business. The last

machinery, ensuring they can provide the

four years have been extremely significant

This year they introduced Kubu Smart

latest in windows and doors. A smooth

for Window Warehouse as the company

Security as standard to its UPVC windows

operation system is a must with scan

has grown from around 20 to over 90 staff

to be able to offer a suited secure home.

stations throughout the factories ensuring

members, all while maintaining its core

In an era where technology is seamlessly

projects move smoothly from start to

family values.

integrated into our daily lives, Window

finish.

These past four years have been

Warehouse felt it only seemed right that

One of their latest innovations is their

particularly transformative for Window

homeowners enjoy the benefits of smart

trade app which is designed to streamline

Warehouse, moving all aluminium

solutions when it comes to security. Their

customers’ processes. Launched in May

production into a dedicated factory

customers can rest assured that they’re

2023, the app offers access to a range

allowing them to boost output and keep

getting premium-quality doors and

of features such as brochures, survey

outstanding lead times. Along with a new

windows equipped with smart security

information, installation manuals, and the

factory the expansion also allowed for

features that meet the demands of

latest news from Window Warehouse. The

a separate sales office and increased

modern living. Customers are always

most useful feature is the ‘report a fault’

members of staff to keep up with demand.

at the forefront of Window Warehouse’s

feature, which allows installers to report an

The demand this year has meant Window

mind and offering Kubu not only enhances

issue whilst on-site. Their customer service

Warehouse needed to introduce night

their products but allows their installers to

team is notified immediately, allowing

shifts to maintain the quick turnaround,

stand out from the competition.

them to deal with the problem as quickly

replicating the high demand they saw in 2020 during Covid-19.

The dedicated aluminium factory has

Window Warehouse takes pride in delivering excellent quality and customer

and efficiently as possible.

As Window Warehouse looks ahead,

service. Added benefits such as free

the next step for them is integrating AI

allowed Window Warehouse to take on

delivery, unmarked vans, and dedicated

technology. With AI becoming increasingly

large-scale commercial projects, along

recycling skips reflect their care for

popular within our everyday world Window

with manufacturing two new patio doors

customers and the environment. Their

Warehouse feels they can’t miss out. The

this year. The expansion also allowed for

recycling system is encouraged for all

aim is to maximise operations in many

a whole area dedicated to both the Flush

to use throughout projects and reminds

areas of the business, whilst also bene-

Sash and Vertical Sliding Windows, both

their local customers of the importance of

fiting current and future customers. They

of which are sourced from Veka. Flush

being environmentally conscious.

look to continue focusing on growing and

Sash Windows has been a hugely popular

Window Warehouse also ensures

product for Window Warehouse over the

engagement with the local community,

last four years due to its versatility and

and their sponsorships are a big part

demand for traditional-looking homes.

of this. They have been sponsoring

16

OCTOBER 2024

investing in new products, operations, their team, and technology. www.window-warehouse.co.uk

CLEARVIEW-UK.COM

YOUR TRUSTED FABRICATOR OVER 37 YEARS EXPERIENCE...

UPVC | ALUMINIUM | WINDOWS | DOORS For over 37 years Window Warehouse has been providing the industry with quality doors and windows for all UPVC and Aluminium jobs. Whether you are looking to complete new builds, refurbishments, commercial or residential projects Window Warehouse is there to guide you every step of the way.

BIFOLDS | SLIDERS | PATIOS | RESIDENTIAL | COMMERCIAL

Get your quote now!

02392 327744 info@window-warehouse.co.uk www.window-warehouse.co.uk

7-10 DAY TURNAROUND FOR PVC WINDOWS & ALUMINIUM BI-FOLDS 24 HOUR QUOTE TURNAROUND SECOND TO NON CUSTOMER CARE 10 YEAR GUARANTEE ON ALL PRODUCTS

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Discover the VEKA difference

Exceeding expectations for 35 years » THERE’S NEVER BEEN A BETTER

quality. A family-run business

OMNIA Flush Sash suite from

time to partner with SWC.

with a young dynamic team

VEKA with a choice of Graf

Celebrating 35 years in

at the helm, SWC is in a very

Seamless Welds or mechani-

business, SWC has earned a

strong position as they look to

cally jointed Timber Weld.

reputation as a very reliable,

the future.

We are also very excited

and trustworthy manufacturer

Together, using our vast

to introduce our new double

of high performance PVCu and

experience and supportive

rebated composite door.

aluminium windows, doors,

culture, we are committed to

Branded Superidoor, it is

composite doors, bi-folds and

helping our trade customers

literally better in all respects to

patios.

succeed. Moving forward from

the standard flush composite

What clearly sets SWC

a position of strength and with

door. Please scan the QR

apart from the competition is

significant investment, we are

Code to view our website and

the culture we have developed

currently embarking on a roll

corporate video.

to exceed expectations in cus-

out of new, better performing

tomer experience and overall

products including the new

www.swctradeframes.co.uk

Long-term stability up and down the supply chain » PRECISION WINDOWS & DOORS LTD, OF

Precision prides itself on being a

Wishaw in Lanarkshire is a well-estab-

business of trust and utmost integrity, pro-

lished manufacturer and installer of

viding long-term stability and serving the

double-glazing windows and doors.

ever-changing needs of its customers. This

Established in 2004, this year marks the

ethos has gleaned the team ‘membership’

family-owned business’ 20th year of

to Independent’s Network highly coveted

trading.

100% Customer Satisfaction Club.

Precision’s success has been built

Over the last two decades, Precision has

upon the experience and expertise of its

shaped its business to both the demands

highly-skilled workforce, coupled with con-

of the market and its client base; offering

tinuous investment; as one of the leading

an inspiring range of products, service and

manufacturers in the Central Belt, state-

support driven by meaningful partnerships

of-the-art machinery is used to improve

up and down the supply chain.

internal efficiencies, while maintaining a high-quality finish for the end user.

www.precisionpvc.co.uk

SERVING THE COMMUNITY » SINCE 1937 ANDREW WRIGHT WINDOWS

The head office, showroom and both

these products are also Secured by

has been serving the communities across

manufacturing facilities are based in

Design-approved, which is the official UK

Scotland; the company of choice for

Irvine, Ayrshire making Andrew Wright one

police flagship initiative combining the

windows, doors and conservatories and

of the most important employers in the

principles of ‘designing out crime’ with

providing a range of services across the

area.

physical security.

domestic, commercial, trade and local authority sectors.

The family-owned glazing business manufactures bespoke products and and offers an equally-bespoke service

With over 20 installation and delivery

BSI: 9001 comprises a suite of policies,

inclusive service meeting the individual

procedures and processes to ensure the

requirements of our customers.

efficient and effective daily management

Andrew Wright holds various, pres-

from two manufacturing facilities: Andrew

tigious accreditations with the British

Wright Windows and Andrew Wright

Standards Institute and holds Kitemark

Glass.

certificates for all products. In addition,

18

OCTOBER 2024

And, its quality management system

vehicles, Andrew Wright provides a fully

of all business operations for all involved.

www.andrewwright.co.uk

CLEARVIEW-UK.COM

Innovation Reinvented A pioneering new suite of extrusions for double flush double rebated windows and doors.

OMNIA. The beauty is in the detail.

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Discover the Discover the VEKA difference.

VEKA difference.

With over 50 years of expertise and 49 With over 504years of expertise and 49 locations across continents, the VEKA Group locations continents, the VEKA Group leads across the way4in global PVCu solutions. leads global PVCuhow solutions.

Visit ourthe UKway siteinand discover we can Visit our UK site and discover how we can support your business. support your business.

Jonathan Greenwood, National Sales Manager jgreenwood@veka.com

www.veka.co.uk

07388 707047

www.veka.co.uk