INNOVATING TODAY ELEVATING TOMORROW
Timothy Taylor | Commercial Director
Through Continuous Improvement
At VEKA, we take pride in being industry leaders in the fenestration sector. However, our success is not a reason to stand still — quite the opposite. The fenestration industry is constantly evolving, and so are we. We understand that to maintain our leadership position, we must continuously adapt, innovate, and improve in every aspect of our business.
This relentless pursuit of excellence is central to our philosophy at VEKA. We believe that even the smallest enhancements can make a significant impact, and this belief drives our commitment to continuous improvement in both our products and services.
This mindset echoes the story of the British Cycling Team under Sir Dave Brailsford’s leadership. His strategy was based on the idea that by improving every aspect of cycling by just 1%, the cumulative effect would be extraordinary. Within three years,
this approach led to their first Tour de France victory, surpassing their five-year goal. Over the following decade, the team went on to win 178 world championships, 66 Olympic and Paralympic gold medals, and five more Tour de France titles.
At VEKA, we embrace a similar approach. We focus on refining and enhancing every detail—whether it’s the quality of our products or the excellence of our customer service—knowing that these incremental gains lead to substantial overall improvements. Our commitment to innovation ensures we stay ahead of industry trends, always adapting to the changing needs of our partners.
Backed by the strength of our global group, with 25 production facilities worldwide, we are equipped with the best practices and cutting-edge processes from across the globe. This global backing allows us to continuously push the boundaries of what we can achieve, delivering superior products and services that add value for you and your customers.
Leading
Strengthening Our Future / 06-09
Understanding BSI / 10-13
Elevating Our Impact In The Commercial Market / 14-17
WinDoPlan / 18-19
The Glenigan Construction Review / 20-21
Product Innovations / 22-23
VEKA Recycling / 24-25
Key Contacts / 26-27
STRENGTHENING OUR FUTURE
Meet the Team Driving Continuous Improvement
As part of our ongoing commitment to continuous improvement, we are excited to introduce two new members of the VEKA team: Sam Ferguson, Head of Operational Excellence, and Richard Brunning, Continuous Improvement Manager.
Sam Ferguson brings 17 years of experience in engineering leadership roles within the manufacturing industry, making him an invaluable addition to our team. Sam was drawn to VEKA because of our reputation for producing quality products, our strong commitment to our people, and our ambitious vision for the future.
He has been impressed by the reliability of our operational data, which is readily accessible and used to make informed decisions that benefit our partners. Sam’s role is to help us build on our existing strengths, and as he puts it, “VEKA is already a leader in our industry, but there’s always room to be better. Operational Excellence is about making those incremental, logical changes that can have
the biggest impact. The way VEKA quickly adapts to industry trends and changes is impressive, and this flexibility is a key advantage for our partners.”
Richard Brunning comes to VEKA with extensive international experience, having worked in the UK, Germany, France, and Argentina. His background in project management focuses on optimising operations and process flows, always with an eye on delivering maximum value to our partners.
Richard’s mission at VEKA is to enhance our capacity for analysing and improving processes, building on our already successful operations. He will also be driving continuous improvement in our internal processes and services, fostering greater collaboration across the business.
Richard and Sam will be working closely on several exciting projects, ensuring that our operations and services align with VEKA’s vision of becoming an even stronger industry leader.
Building on Our Core Values
At VEKA, our commitment to continuous improvement is deeply rooted in our core values of quality, innovation, and sustainability. Everything we do, from enhancing our products to refining our services, is driven by these principles.
QUALITY
INNOVATION
SUSTAINABILITY
Our systems undergo over 100 quality checks from start to finish, far exceeding industry standards.
By collaborating we can create products like OMNIA that deliver tangible benefits and keep you at the leading edge of the industry.
Together with VEKA Recycling, we can offer sustainable solutions that not only meet current environmental standards but also anticipate future regulatory and market demands.
As we continue to evolve, we remain steadfast in our dedication to these values. Together, we’re not just improving— we’re building a stronger, more sustainable future for VEKA and our partners in the fenestration industry.
UNDERSTANDING BSI:
THE BENCHMARK OF EXCELLENCE
IN MANUFACTURING
In the manufacturing sector, maintaining high standards of quality and sustainability is essential. The British Standards Institution (BSI) plays a crucial role in helping companies achieve these standards. BSI is the UK’s national standards body, and it creates rigorous guidelines that ensure products and services are safe, reliable, and meet the highest quality benchmarks. For manufacturers like VEKA, adhering to BSI standards is a testament to our commitment to excellence, sustainability, and continuous improvement.
Our Accreditations
At VEKA, our dedication to quality and sustainability is reflected in the numerous accreditations we hold. These certifications are not just symbols; they represent our ongoing commitment to upholding the highest standards in the industry.
BSEN 12608: This European Standard outlines the requirements for PVCu profiles used in the fabrication of windows and doors. VEKA’s adherence to this standard ensures that our profiles are manufactured with the highest levels of safety, durability, and quality.
BSEN 12608/PAS 24: This combines the PVCu profile standards with PAS 24, which sets enhanced security performance requirements for windows and doors. This accreditation underscores our commitment to producing secure, reliable, and high-quality products.
ISO 14001: Sustainability is at the core of VEKA’s operations. ISO 14001 certification highlights our dedication to effective environmental management, ensuring that we minimise our environmental impact while maximising resource efficiency.
ISO 50001: Energy efficiency is a key component of sustainability. ISO 50001 certification demonstrates our systematic approach to energy management, reducing our carbon footprint and promoting energysaving practices across our operations.
ISO 9001: Quality is a fundamental value at VEKA. ISO 9001 certification affirms that our quality management systems meet international standards, ensuring consistency, reliability, and a focus on continuous improvement in all our processes.
Window and Door Energy Rating: This accreditation indicates that our windows and doors achieve top energy efficiency ratings. By optimising thermal performance, we help our customers reduce energy costs and contribute to a more sustainable environment.
At VEKA, quality and sustainability are two of the pillars that support our entire operation. Each accreditation we hold is a reflection of our steadfast commitment to these core values. Our focus on quality ensures that we consistently deliver products that meet and exceed industry standards, providing exceptional value to our partners. Sustainability is equally critical, driving us to adopt environmentally responsible practices that protect the planet for future generations.
Martin White Quality Engineering Lab Team Leader
Continuous Improvement: The VEKA Way
Our dedication to continuous improvement is what drives us to achieve and maintain these rigorous standards. At VEKA, we see each accreditation not just as a mark of current excellence but as a foundation for future progress. By adhering to BSI standards and continually enhancing our practices, we ensure that VEKA remains at the forefront of the fenestration industry. Our commitment to continuous improvement means that we are always striving to refine our processes, improve our products, and reduce our environmental impact.
ELEVATING OUR IMPACT IN THE COMMERCIAL MARKET
In today’s evolving construction landscape, where compliance, precision, and innovation are paramount, VEKA continues to set the standard in delivering highquality PVCu solutions tailored to meet the specific needs of commercial projects.
At VEKA, we understand the unique demands of commercial projects. Whether it’s meeting stringent regulatory standards, optimising energy efficiency, or enhancing the aesthetic appeal of a building, our comprehensive range of PVCu products is designed to perform under the most demanding conditions. Our leading product solutions are not just about providing materials; they are about delivering value through innovation, quality, and reliability.
One of the cornerstones of our success in the commercial market is our unrivalled technical support. Our dedicated technical team offers in-depth design and specification support, ensuring that every project is meticulously planned and executed to meet all necessary standards. From the initial design phase to the final installation, our experts are on hand to provide guidance and solutions that drive project success.
A standout tool in our arsenal is the WinDoPlan software—an exclusive resource that empowers our customers with 24/7 access to comprehensive planning and tendering support. WinDoPlan covers every aspect of window and door specification, from thermal calculations to compliance with fire and safety regulations. This unique software not only streamlines the planning process but also enhances accuracy and efficiency, making it an indispensable tool for architects, specifiers, and contractors alike.
To further strengthen our support in the commercial sector, we are delighted to introduce Anna Crossley, our in-house dedicated Project Sales Co-Ordinator.
Anna’s role is solely focused on bridging the gap between VEKA customers and live commercial projects, providing seamless support from the early planning stages right through to project completion. Her expertise and dedication are invaluable in facilitating connections that drive success in the commercial market.
Anna is also instrumental in increasing awareness of VEKA’s capabilities among architects, specifiers and contractors. By proactively engaging with key stakeholders in the commercial sector, we are ensuring that VEKA’s innovative solutions are front of
mind for those involved in major construction projects. This strategic approach is not only enhancing our visibility in the market but is also creating new opportunities for our partners who are active in the sector. As we continue to navigate the complexities of the current construction environment, it is more important than ever for our partners to stay informed about the latest market trends and developments.
We encourage you to explore the industry summary that follows, which provides insights into the UK construction market as of July 2024 (The Glenigan Construction Review). At VEKA, we remain committed to supporting your growth and success, and we look forward to continuing our partnership in delivering excellence to the commercial market.
Being able to send detailed cross sections to our customers, showing exactly what we are proposing, is a game-changer. It allows them to drop the details into their project plans and see if everything fits. This functionality is especially useful in the commercial sector, where every detail counts.
Martin Smith Commercial Director Scotia Windows and Doors
Case Study: Scotia Windows and Doors
Scotia Windows and Doors, a VEKA partner for the last 27 years, has been utilising the unique WinDoPlan software to streamline their processes, enhance communication with customers, and save valuable time.
User-Friendly and Efficient:
According to Scotia, one of the key advantages of WinDoPlan is its user-friendly interface. “The software is incredibly straightforward to use,” says Martin Smith, Commercial Director at Scotia Windows and Doors. “It saves us a lot of time, especially when we need to quickly calculate u-values. It’s a tool that allows us to be more efficient in our daily operations.”
Precise Visuals for Commercial Projects:
WinDoPlan’s ability to generate cross-sectional drawings of windows has proven to be a significant asset, particularly in Scotia’s commercial projects. With changing requirements for insulation, plasterboard, and external cladding, being able to see how these elements integrate into the overall design is crucial.
WinDoPlan has become an indispensable tool for Scotia Windows and Doors, helping them maintain a competitive edge. By simplifying complex tasks and enhancing collaboration with customers, the software ensures Scotia can deliver high-quality, precision-engineered window and door solutions.
WinDoPlan Features
Breakdown of entire windows into centre pane, frame, and solar gain values for thermal calculations.
Calculations tailored to project: postcode, building height & coast distance.
Generate customizable cross-sections and 3D images instantly with a click, allowing you to choose colours and cut as desired. Easily save and share with customers.
Offers detailed profiles with images, dimensions, and accessory lists for each.
The Glenigan Construction Review – Reflecting activity to the end of July 2024
The UK construction market faced mixed trends during the first half of 2024. Although there was a notable increase in project starts, significant declines were observed in both detailed planning approvals and main contract awards. These fluctuations reflect the ongoing economic uncertainties impacting the sector, making the relationship building more important than ever.
Sector-Specific Insights
Housing
Private Housing: The private housing sector saw a slight decline in new work. Detailed planning approvals were down by 15% compared to the same period last year, reflecting a cautious approach from developers amid rising interest rates and inflationary pressures. However, project starts in the higher-value segment remained resilient, with a 5% increase in starts valued at over £100 million.
Project Starts: There was a 13% increase in project starts compared to the same period in 2023. Major projects, particularly those valued at over £100 million, saw a 91% increase year-on-year, although there was a slight decline compared to the preceding three months.
Detailed Planning Approvals: Approvals experienced a 21% decrease compared to last year. This downward trend suggests potential challenges in the project pipeline, which could affect future construction activities.
Public Housing: New public housing work faced more substantial challenges, with a 10.3% decrease in project starts. This decline was driven by budgetary constraints and funding issues, which have limited the capacity for new developments. The outlook for public housing remains uncertain as local authorities grapple with tight budgets.
Main Contract Awards: A significant 34% decrease was observed in main contract awards compared to the previous three months, marking a 32% decline year-on-year. This reduction highlights a cautious approach from investors and developers amid economic uncertainties.
Construction Output: According to the latest ONS data, construction output fell by 1.4% in April, with a broader decrease of 2.2% over the three months to April 2024. Repair and maintenance work saw a slight decline, though private housing repairs increased by 3.3%.
Industrial
The industrial sector continued to show strength, driven by demand for logistics and warehousing facilities. Project starts increased by 7% compared to the previous year, supported by the ongoing expansion of e-commerce. However, the sector also saw a 9% decline in detailed planning approvals, indicating that future growth may slow unless new projects enter the pipeline.
Offices
The office market faced significant headwinds, with a 12% decrease in project starts and a 25% drop in detailed planning approvals. The shift towards hybrid working models has reduced the demand for traditional office spaces, leading to a slowdown in new developments. Investors are increasingly focusing on refurbishing existing buildings to meet modern standards rather than pursuing new projects.
Retail
The retail sector continued to struggle, reflecting broader challenges in the high street and retail park markets. Project starts were down by 8% year-on-year, and detailed planning approvals dropped by 18%. The sector is undergoing a transformation as developers shift focus towards mixed-use developments that integrate retail with residential and leisure components.
Hotel and Leisure
The hotel and leisure sector saw a 4% increase in project starts, driven by a rebound in tourism and domestic travel. However, the sector remains vulnerable to economic fluctuations, and detailed planning approvals were down by 14%, suggesting a cautious approach to new investments. The focus is increasingly on upgrading existing facilities rather than expanding capacity.
Healthcare
The healthcare sector remained a priority, with a 6% increase in project starts as the government continued to invest in new hospitals and health facilities. Despite this, detailed planning approvals fell by 10%, reflecting delays in the planning process and budgetary constraints. The sector is expected to remain stable, with ongoing demand for modern, efficient healthcare infrastructure.
Education
The education sector experienced a 9% decline in project starts, largely due to budgetary pressures and delays in funding approvals. Detailed planning approvals were down by 13%, indicating challenges in the pipeline for new schools and university buildings. However, there is ongoing demand for refurbishment and expansion of existing facilities to meet the needs of a growing population.
Community
Community projects saw a modest 3% increase in project starts, driven by local initiatives to improve
public spaces and community facilities. Detailed planning approvals, however, dropped by 11%, reflecting tighter budgets and longer approval processes.
The sector is likely to see gradual growth as local governments prioritize essential community projects.
The UK construction market is experiencing a period of transition, with mixed performance across various sectors. While some areas, like industrial and healthcare, continue to see growth, others, such as offices and retail, face significant challenges. Staying informed about these trends is crucial for navigating the current market landscape.
As we reflect on the developments and innovations at VEKA throughout 2024, it’s clear that our commitment to continuous improvement remains strong. From product updates to innovations introduced so far, we have made significant strides in enhancing the quality and performance of our offerings. Yet, we recognise that innovation is an ongoing journey, and we are excited to share that there is still much more to come before the year ends. Our relentless pursuit of excellence drives us to keep pushing the boundaries, ensuring that VEKA continues to lead the way in product innovation and industry advancement.
Jack Scullion Product & Innovation Manager
VENTINGS SOLUTIONS
A range of venting solutions compatible with any of our 70mm systems.
The overhead vent, allowing for free flowing ventilation, so no need to route through the frame. Typically used in new build applications and newly build extensions.
The snap on vent, VEKA’s option to hiding unsightly external trickle vents, creating an aesthetically pleasing seamless finish. Most often you’ll see snap on vents used for replacement applications.
THERMALLY BROKEN COUPLER
New modification to our thermally broken coupler making it compatible with all our 70mm systems.
Improved thermal performance, increased durability, reduced condensation.
Available now from stock, with the mating cover fully stocked in all ex-stock colours.
NEW BUILD CILLS
Four new cills, designed for new build applications through the compatibility with the window board in new build properties.
The cills can also be used in replacement buildings too, using the back plate detail to remove the window board detail.
Available in 125mm, 150mm, 180mm and 225mm to accommodate all building designs and requirements.
A pioneering new suite of extrusions for double flush double rebated windows and doors.
Full compliance with 2025 building regulations and beyond.
OMNIA frames are also compatible with a wide range of precision engineered fixtures and fittings for quality windows and doors set to last the test of time. 4 3 5 6
M70 & OMNIA THERMAL INSERTS
Increased screw retention allows window hardware to be held in place better, and improved thermal efficiency reduces energy costs for owner.
Made with lightweight and durable PVCu that is 100% recycled, they are easier to cut and handle compared to steel.
Fitting both M70 and OMNIA, they reduce heat transfer with up to 7% improvement on u-values.’
150MM RECORE CILL
The 150mm ReCore Cill incorporates recycled PVCu within its core, with no visual change to the homeowner
Co-extrusion technology combines the recycled core with a virgin white PVCu exterior, making it a sustainable choice with no compromise on quality or aesthetics.
Lighter variants will still be available with original white core, so welded applications such as bay windows are unaffected.
OMNIA
At VEKA, our sustainability efforts are setting new standards for PVCu recycling across the globe. We’re excited to share with you the strides we’ve made in building a more sustainable, circular economy through innovation and environmental responsibility.
Here are some key highlights of our global recycling efforts:
100,000 Tons of PVCu Recycled Annually
Across our operations in Germany, the UK, and France, VEKA Recycling processes 100,000 tons of PVCu every year. Through our cutting-edge technology and commitment to resource reuse, we are transforming old PVCu windows and doors into new profiles—without any loss of quality. This not only reduces waste but also helps close the material cycle, turning discarded materials into valuable resources.
25 Million PVCu Windows Recycled & 780,000 Tons of CO2 Saved
Our efforts extend far beyond just recycling numbers. By recycling 25 million PVCu windows, we have saved an astounding 780,000 tons of CO2, significantly reducing our carbon footprint. This achievement exemplifies our belief that discarded PVCu windows and doors are not waste but valuable materials that can contribute to a greener, more sustainable future.
40 Million Windows with Recycled Core
One of our proudest accomplishments is reaching 40 million windows produced with a recycled core across our global operations. This success is driven by our commitment to the “Design for Recycling” concept, which ensures that:
Our profiles are designed to incorporate recycled material
New profiles are fully recyclable, ensuring they can be returned to the production cycle
All products meet the highest standards of quality, demanded by both our customers and end users
A Vision for the Future: The Circular Economy
The foundation of VEKA Recycling’s success lies in our circular economy approach. We see waste as opportunity, designing products that can be recycled over and over again, ensuring that valuable resources are never lost.
Our journey started in 1993 with VEKA Umwelttechnik in Germany, and since 2006, we’ve expanded this effort across Europe to our state-of-the-art recycling facilities in England and France.
At VEKA, we are not only recycling PVCu but rethinking how we use and value resources, building a world where sustainability and quality go hand in hand.
