Harlow Times Winter 2025

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HARLOW

Times

NEW HOMES FOR HARLOW RESIDENTS

More new council homes being built than in the past 30 years combined

Please

Cover image: Energy efficient and high-quality homes in Staple Tye.

Harlow Times is published quarterly by Harlow Council to keep you informed.

This magazine is distributed by Royal Mail. In some areas where postcodes overlap the boundaries of Harlow and other councils, a small number of residents outside Harlow will also receive this magazine.

We hope our residents will appreciate that this system of delivery is one of the most efficient and that our extra readers on the borders of the town will enjoy their complimentary copies and news about their nearest important town.

Copyright for most images owned by Brian Thomas Photography (www. btphotography.co.uk) unless stated. Printed by Warners (Midlands) plc.

© Harlow Council 2025. You may re-use this information (excluding logos and copyright images) free of charge in any format or medium, under the terms of the Open Government Licence v2.0. View this licence: www.nationalarchives.gov.uk/doc/op en-government-licence/version/2/ psi@ nationalarchives.gsi.gov.uk

Where we have identified any thirdparty copyright information, you will need to obtain permission from the copyright holders concerned.

Enquiries regarding this publication should be sent to Communications, Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex CM20 1WG or email communications@harlow.gov.uk

A message

FROM THE LEADER

As Harlow glows with festive lights and the Christmas Market fills our streets with cheer, I want to wish everyone in our town a very Merry Christmas and a Happy New Year. This is a moment to celebrate our remarkable community, reflect on what we have achieved together, and look forward with hope and ambition to 2026.

What a year this has been. As Leader of Harlow Council, I have felt deeply honoured to serve this town – its people, its communities, and its incredible potential. Every decision, every project, every improvement has been guided by one unwavering purpose: Building Harlow’s Future And the scale of what we have achieved is truly extraordinary.

This year, we have turned promises and plans into action and results. We froze council tax, modernised the council by cutting waste and bureaucracy, and increased our direct investment in the town by 41%. Our town centre is undergoing the largest regeneration programme in the country, and we are building more council homes than in the past 30 years combined. Housing repairs are now completed 90% faster, achieving the lowest number of outstanding repairs in history. Harlow homes are for Harlow people.

We have restored pride in our green spaces, revitalised neglected areas, and delivered more new neighbourhood parking spaces than in a generation. We’ve secured hundreds of millions of pounds of investment and created thousands of new jobs to give your children and grandchildren better opportunities. Crime and anti-social behaviour have fallen, rogue landlords have been held to account, and communities across the town are safer, stronger, and more connected than they were a year ago.

Above all, 2025 has restored one simple truth about Harlow: that when we set our minds to it, we can achieve extraordinary things.

The progress we see across the town is the result of our six missions to Build Harlow’s Future: transforming our council, rebuilding our town, investing in our housing, renewing our neighbourhoods, securing our future, and protecting our communities. And I can say with confidence: the actions we took this year will transform our town for a generation.

Reflecting on this year, I am proud and humbled by what our incredible staff have achieved. It is a privilege to lead a council and a community that dares to dream big, acts decisively, and refuses to settle for anything less than the best for Harlow.

As we celebrate this festive season, let us pause, reflect, and look forward with confidence. Together, we are not just wishing for a better future – we are building it. Here’s to a joyful Christmas, a peaceful break, and a New Year full of hope, progress, and the unshakable innovative spirit that makes Harlow shine.

Let’s make 2026 another landmark year for our town.

DanSwords

Chair’s Charity Live Lounge returns in 2026

Calling all local musical talentLive Lounge is back in 2026!

We are searching for artists and groups to take to the stage at Harlow Playhouse for an evening of entertainment in aid of the Chair’s chosen charities, the Butterfly Effect and Mike’s Den.

Please email your audition videos by 19 December to events@harlow.gov.uk for your chance to perform on 6 February 2026.

Renew Your Postal Vote by 31 January 2026

If you registered for a postal vote before 30 January 2024, you must renew by 31 January 2026 or lose it.

Apply online at gov.uk/ apply-postal-vote or contact Harlow Council Electoral Services on 01279 446042 to keep voting by post.

Concert pays tribute to soon-to-return bandstand

The rainy weather couldn’t dampen the community spirit on show at the See You Soon concert on Sunday 19 October.

The event was held to both pay tribute to the Town Park’s bandstand, which was tragically destroyed by fire, and to look forward to its renewal as the council puts its plan to rebuild into action.

Local artists and bands took to the temporary stage to entertain the crowd in a genuine celebration of the talent we have in our town.

Fireworks light up Town Park for thousands

Harlow’s skyline once again lit up over the Town Park as Harlow Council’s annual bonfire and fireworks night took over the Showground on Sunday 2 November.

This was the 47th year that the event, which is one of the biggest free-to-attend in the region, was held.

As ever there was glowing feedback from people who attended the event:

“Loved it, thank you for a great evening.”

“What an amazing evening! So impressed – well done to everyone involved. It was a great atmosphere and lovely family event for everyone.”

Christmas Market bringing festive cheer to town centre

Harlow Council is bringing the Christmas magic to the town centre with a special festive market running from 13-21 December in Broad Walk.

From 10am-8pm daily, you can expect festive food, gifts, music and entertainment to delight all the family. There will also be a number of workshops from wreath making to bauble and gingerbread decorating to add to the festive fun. To find out more visit www.harlow.gov.uk/christmas

Contacting Harlow Council over Christmas

Over the Christmas period some of our services will close, but you will still be able to access support for important or urgent issues.

The Civic Centre and Contact Harlow will be closed from midday on 24 December until 9am on Monday 5 January.

You can continue to report issues, make payments and use our services at any time throughout Christmas by visiting www.harlow.gov. uk. You can also use our automated payment line to pay council tax bills on 01279 446600

Throughout the Christmas break, our maintenance company, HTS, will provide 24/7 telephone support for emergency issues, including urgent housing repairs.

You can call 01279 446666 for this emergency assistance.

TRANSFORM our council

Financial performance: Every penny working for Harlow

This year’s budget represents the largest housing investment in the town’s history, with over £136 million committed to better homes and neighbourhoods.

Rigorous, data-driven monitoring ensures every pound is accounted for, enabling quick decisions that keep projects on track. Regeneration schemes now make up nearly 88% of capital spending, driving the transformation of the town centre and local estates.

This means safer, warmer homes, vibrant public spaces, and a town that attracts investment and opportunity for residents.

By combining ambition with financial discipline, the council is proving that progress and responsibility go hand in hand: delivering more, faster, and to a higher standard without compromising on the essential services our residents rely on. And we’re doing all of this while continuing to freeze Harlow Council Tax – just as we have done every year since 2021.

Harlow Council’s finances remain strong and focused on delivering real improvements for residents.

Your voice will help shape Harlow’s next budget

The council’s budget consultation is more than a formality, it’s your chance to help shape the council’s priorities by letting us know what matters to you.

Every response helps direct investment into the services and projects residents value, from housing improvements to cleaner streets and cultural spaces.

This year’s ambitious budget supports the Building Harlow’s Future plan, which is already delivering visible change across the town. By taking part, residents ensure that resources are allocated where they make the biggest difference whether that’s tackling homelessness, improving parks, or creating new jobs.

Your feedback strengthens accountability and ensures Harlow’s transformation reflects community needs. Together, we’re building a town that works for everyone - modern, inclusive, and ready for the future.

The consultation will go live in December 2025 and a link will be made available on our website, so please keep an eye out for more information.

Faster, smarter support

Residents visiting the Civic Centre will notice big improvements.

New self-service terminals and upgraded phone systems mean quicker answers and less waiting. These changes are part of a wider transformation to make customer services more responsive and convenient.

Whether paying bills, reporting issues, or accessing support, residents now have more options to get help fast.

Behind the scenes, streamlined processes and digital upgrades free up staff time, allowing teams to focus on complex queries and deliver better outcomes.

For residents this provides confidence that their council is listening and acting. It’s all about making services work for you: efficient, accessible, and designed around your needs.

Have

A council built for the future

Harlow Council’s transformation programme is reshaping how services are delivered bringing innovation, efficiency, and accountability to the heart of local government.

From modern IT systems to a new governance framework, every change is designed to improve outcomes for residents. Our staff are empowered with better tools and training, ensuring faster responses and higher standards.

This isn’t about cuts, it’s about smarter working, freeing resources to invest where they matter most: housing, neighbourhoods, and community safety to name a few.

The benefits for Harlow residents are clear: quicker repairs, cleaner streets, and a council that’s easier to engage with. Transformation isn’t a slogan, it’s a promise to deliver more impact for every pound spent, making Harlow a model for modern, resident-focused services.

your say on local government reorganisation

Harlow Council is encouraging residents to take part in the Government’s consultation on the future of local government in Essex and support the option that keeps decision-making closest to home.

The Government is proposing a major reorganisation of councils across Essex, replacing the current two-tier system with new unitary authorities responsible for all local services. One option, called “Creating a Local Future for Greater Essex,” would see Harlow join Epping Forest and Uttlesford in a new West Essex unitary council, with Harlow at its centre.

Although repeated concerns have been raised as to the rationale and judgement of the wider local government reorganisation, it is believed that this option best protects Harlow’s interests.

Other proposals include much larger groupings, such as Harlow joining Chelmsford, Brentwood and Maldon, with Chelmsford as the centre.

Further concerns have been raised that the reorganisation is being driven forward quickly without detailed planning or evidence. However, with reform likely, the priority is to ensure Harlow remains a strong voice in local decision-making.

Residents can respond to the consultation at www.gov.uk/government/collections/ essex-southend-on-sea-and-thurrock-localgovernment-reorganisation. Full details of all proposals are available at www.essexlgrhub.org/ stronger-greater-essex

REBUILD our town

Council housebuilding programme ramping up the pace

Harlow families on the council’s Housing Needs Register will soon be moving into newly built, energy efficient and high-quality homes as the four developments at Staple Tye and Woodleys near completion.

These new houses and flats are being built to the highest quality and energy efficiency standards and form part of a programme that will see more new council homes built for Harlow families than in the last 30 years combined.

Construction crews are also now on site at the Sherards House, Elm Hatch and Arkwrights developments, adding to the activity already taking place at Pytt Field and the Yorkes. All homes built on these sites will be allocated to Harlow families on Harlow’s Housing Needs Register.

Your town centre is transforming

Harlow town centre is transforming before your eyes, with regeneration happening in every corner.

With demolition now complete at the former bus station site, the full construction programme is moving ahead at pace. The result will be a brighter, more welcoming entry into Harlow in the form of a new transport interchange and hub.

The finishing touches are being made to the transformed Broad Walk, with new paving, landscaping and lighting changing the heart of the town centre to create a more pleasant atmosphere for shoppers, visitors and businesses.

Your bandstand is returning

Following the tragic fire which destroyed the iconic Town Park bandstand in September, the council has quickly put an 8-step plan into action to bring it back better than before.

With the site cleared, architects and contractors appointed and the feedback received from the community on what you want to see in the new and improved bandstand, designs are now being drawn up that will balance the bandstand’s heritage with modern needs.

Once planning permission is agreed, construction can begin with a special launch event set to mark the completion next year.

In Market Square, work is underway to create a vibrant area for leisure, hospitality, and nightlife. With stylish bars and restaurants, new shops, highquality homes, a stunning water feature, space for street traders and market stalls, and outdoor dining, this will be a place where people meet, relax, and celebrate, day and night.

Construction is also underway on the new Arts and Cultural Quarter in Playhouse Square, a project that will create an exciting hub of creativity with a live performance venue and studio space, a new home for the Gibberd Gallery and affordable homes for Harlow residents.

And most recently the council agreed a deal to finally see the long-stalled Strawberry Star development begin to take shape, with work set to begin on site before Christmas – crucially at no cost to the taxpayer.

With all of this happening alongside major refurbishments of landmark buildings such as Market House and Adams House, the town centre truly is being rebuilt.

INVEST

in our housing

Investing in our homes like never before

The council is on track to invest £51 million into upgrading council homes in this financial year (before the 31 March 2026) with 50% of projects now underway.

The investment – which is more than double what was being invested just five years ago – will result in upgrading council homes with new roofs, windows, kitchens, bathrooms, external and internal refurbishments, fire safety works and much more besides.

The council is also accelerating the upgrades with a new streamlined process to speed up procurement, remove delays and move from approval to action quicker.

Outstanding housing repairs fall to lowest ever level

The council’s new Housing Repairs Policy has cut the maximum waiting time for a housing repair from 270 working days to just 25.

This is already making a dramatic impact, seeing outstanding repair levels falling to their lowest ever recorded.

Tenants can report a repair by calling 01279 446666 or emailing repairs@htsgroup.co.uk.

Number of void properties dropping

The number of void properties waiting to be prepared for re-letting to Harlow families on the Housing Needs Register is dropping.

Thanks to the work carried out to streamline reletting processes and reduce the turnaround times for void properties, more homes are being made available for those who need them.

This has been achieved through a number of time-cutting factors, including an increase in the amount of long-term void properties being brought back into use and a reduction in refusals when properties are offered to families on the Housing Needs Register.

Tackling damp and mould at speed

In October, we introduced our new Damp and Mould policy to tackle damp and mould quickly.

Damp and mould are more prevalent in the winter months, so please ensure you report it immediately by calling 01279 446666 or visiting www.harlow. gov.uk

Tenancy audits enable us to provide information on the support available to those who need it.

Auditing every council home to ensure you get the services you need

Since we began our programme of tenancy audits, our teams have been working across town carrying out visits to council homes.

These visits are about making sure details that we hold about our residents are correct and current. This helps us make sure we offer the right kind of services to our residents.

The audits enable us to provide information on the support available to those who need it.

They also help us to identify and tackle any breaches of tenancy and tenancy fraud, as well as identify safeguarding concerns and any other issues before they get worse.

Separate to tenancy audits, stock condition surveys are also being carried out on council homes. This is all about the condition of the inside and outside of the home relating to kitchens, bathrooms, central heating systems, roofs, walls and other external structures.

When our officers visit you, it is important that you can give them access to the property so that these important checks can take place – this is all about making sure you are getting what you need from us.

RENEW

our neighbourhoods

REAPing benefits for residents

The council and HTS have been working to improve the look of a number of housing estates across Harlow that have been in need of some TLC.

The Rapid Enhancement Action Plan (REAP) has been sweeping across the town, improving the cleanliness and appearance of Milwards, Longbanks, Moorfield, Fennels, Altham Grove, Bishopsfield, Spring Hills and Guilfords.

The targeted works included clearing litter and fly-tipping, deep cleaning communal areas, fixing broken walls and railings, removing household and bulky waste and more.

The programme is all about restoring pride in your street, tackling the issues that have long been neglected and renewing our neighbourhoods.

Winter grounds maintenance programme underway

Our 2025/26 winter grounds maintenance programme is well underway, running from November to February.

Building on the success of our enhanced summer programme, the winter schedule has been completely overhauled to be more efficient and deliver greater impact across the town’s green spaces. Teams are transforming the way we maintain parks, pathways and open spaceskeeping them safe, accessible and welcoming all year round.

The programme goes beyond routine hedge and shrub trimming, tackling overgrowth, improving sightlines near car parks, and clearing brambles, self-set trees, and other unwanted growth.

We’ll also be removing litter and fly-tipping, and residents can alert us to areas that need attention to help keep Harlow looking its best.

1,000 new neighbourhood parking spaces for residents

The council is on course to provide 1,000 new parking spaces across the town this financial year, a move that will help towards improving the parking situation in many housing estates and reducing the problem of inconsiderate parking.

New spaces have already been created in Risdens, Halling Hill, Rivermill, Milwards, Whitewaits, Joyners Field and Peterswood, with many more on the way.

In some cases, underused or neglected landscaped areas are being converted to create additional parking. In other areas, unused and derelict garages are making way for new spaces with extra lighting and fencing to improve the whole estate.

Restoring pride in every corner of our neighbourhoods

We are on a mission to restore the pride of Harlow and create neighbourhoods that once again residents are proud to call home. In some cases that means stepping in to address maintenance failings of Essex County Council and other agencies.

Here’s just a few ways we’re doing that this year:

• Cleaning every street sign across the town.

• Replacing broken, bent, rusted and faded signs across the town.

• Replacing tired, neglected playgrounds with modern, accessible playgrounds.

Restoring the town’s ponds

A programme to restore ponds, boost biodiversity and improve access for residents to neighbourhood ponds across the town is making a difference to Harlow’s environment.

Work has already been carried out on several ponds, which have seen HTS and volunteers working together to clear vegetation, clean up litter, prune trees, repair drainage pipes and de-silt the ponds.

The result has created lighter, safer and more welcoming places for residents to enjoy and which encourage biodiversity in the area.

Further improvement work is planned for other ponds across the town in the coming months.

• Implementing a programme of drain clearance and gulley sucking.

• Rolling out our Street Scene Priority Taskforce to tackle forgotten street clutter.

• Upgrading roundabouts across the town.

• Removing unwanted, redundant structures and buildings that blight our neighbourhoods.

• Transforming our grounds maintenance and street cleansing services.

• Renewing neighbourhood ponds to boost biodiversity.

• Upgrading neighbourhood car parks.

• Introducing a new Tree Maintenance Policy to proactively maintain trees.

• Rolling out our Rapid Enhancement Action Plan.

• Transforming underpasses and clearing sight lines to improve safer.

We will leave no stone unturned to renew our neighbourhoods. This is about more than just tidying up; it’s about reigniting a sense of pride in every street, every park, every area that makes up our town.

SECURE

our future

300 jobs and multi-million transformation secured for town centre landmark

Work is underway to transform the iconic Market House into high-quality offices operated by leading flexible workspace provider Co-Space.

This new business hub will support local entrepreneurs, growing companies and national firms, helping to create an environment where businesses can connect, innovate and thrive.

London-style cycle hire scheme set for Harlow

We’re planning to bring a town-wide cycle hire to service to Harlow. Inspired by the London cycle hire scheme, we’re aiming to make cycling more accessible, affordable and enable cycling as a fast, easy way to travel around town.

Harlow is blessed with over 30 miles of cycle tracks connecting all corners of the town. Our new cycle hire scheme will allow all residents to make use of those cycle tracks whether it’s for your regular journey to work or to tour our town’s beautiful green spaces.

The external refurbishment will completely revitalise the building’s appearance, creating a striking, modern look that celebrates Harlow’s New Town heritage.

Combined with the wider multi-million-pound regeneration of Market Square – which will deliver new bars, restaurants, nightlife, market space and high-quality office space – the project represents a significant investment in the future of Harlow.

When Market House reopens next year, more than 300 jobs are expected to return to the town centre in a deal which will see significant revenue for the council.

Harvey Centre set for upgrades

The council is investing millions of pounds into making major improvements to the Harvey Centre.

Since the council bought the centre in 2022, it has been going from strength to strength with increasing visitor numbers and strong financial performance. Now the council is gearing up to make it even better.

In the coming months, major upgrades including new escalators, structural improvements to the multi-storey car park, and a new façade for the car park will be on the way, all designed to enhance the shopping experience for residents and visitors and attract new business.

David Lloyd ready to open

The new David Lloyd Leisure Club, situated at the Harlow Innovation Park, opens to the public on 18 December 2025, bringing jobs and opportunities to the town.

The new club will offer state-of-the-art health and leisure facilities, adding to the already varied wellbeing options that Harlow residents already enjoy.

For more details on the new club, please visit www.davidlloyd.co.uk/clubs/harlow

Harlow Innovation Park continues to grow

The Harlow Innovation Park is entering an exciting new phase of growth, with several major additions set to enhance the already thriving development.

A new business hub, Identity, is now taking shape, bringing more jobs and opportunities to the Innovation Park. This £30 million development is designed to attract cutting-edge businesses in life sciences, technology, research, and advanced manufacturing.

Spanning over 149,000 sq.ft of high-quality space, Identity is expected to support hundreds of new roles in the innovation and tech sectors. Ground clearance and enabling works are already underway, with full construction starting soon— creating jobs, business opportunities, and injecting millions into the local economy.

Visitors and workers will also be able to enjoy a new council-owned café in the centre of the park, currently being fitted out and set to open in the new year.

PROTECT our communities

Operation Guardian: Keeping your town centre safe

Harlow residents can feel more secure thanks to Operation Guardian, a proactive initiative tackling antisocial behaviour (ASB) and serious violence.

Since July 2025, the council’s Community Safety team has been working closely with the Office of the Police, Fire and Crime Commissioner, GS Guards and Essex Police to deliver targeted patrols and focused days of action.

Harlow town centre has been identified as a priority zone, with patrols strategically scheduled to have the greatest impact. In addition to regular patrols, the council has committed to delivering at least four days of action, each addressing specific issues contributing to ASB and disorder.

The council’s Licensing team has also been working closely with local businesses to ensure compliance with regulations that protect public safety. The team provides advice and support on licensing requirements, helping businesses operate responsibly while maintaining high standards.

This collaborative approach aims to keep residents and shoppers safe, reduce risks and promote community confidence.

Women’s Safety Charter

Harlow Council’s Women’s Safety Charter aims to make the town safer and more welcoming for women and girls.

The charter encourages local businesses and organisations to create Safe Spaces, where staff are trained to challenge inappropriate behaviour and offer support when needed.

By signing up, businesses pledge to:

• Nominate a safety leader.

• Train staff to promote respect and inclusivity.

• Display clear messaging about expected behaviour.

• Provide information on support services.

The initiative is part of Harlow’s commitment to tackle violence against women and girls.

With more venues across the town actively working to keep everyone safe, we can make a genuine difference as a whole community.

More information can be found at: www.harlow.gov.uk/womens-safety-charter

Cracking down on rogue landlords and HMOs

We’re cracking down on poor standards in private sector housing, launching a series of targeted inspections and actions against rogue landlords and unsafe houses in multiple occupation (HMOs).

You can report issues with a private landlord or HMO for investigation by visiting www.harlow.gov.uk.

The Stow: A safer place to live, work and visit

ASB in The Stow has fallen by 38% over the past year following the successful implementation of the joint ‘Clear, Hold, Build’ initiative led by Harlow Council and Essex Police.

The initiative has focused on working closely with residents, businesses, and community groups to target crime and ASB in the area, which previously recorded the highest levels of incidents in the town.

High-visibility patrols, improved CCTV and additional security measures have contributed to making the area a safer place.

The council has supported the initiative through improvements to housing, public spaces, and community facilities, while continuing to deliver events and activities to bring residents together and enhance neighbourhood safety.

The Safe To Go Stow Community Hub will remain open for another year, as more major improvements are scheduled for the neighbourhood centre and its surrounding areas.

The next phase of the programme will focus on empowering residents and local groups to lead change, ensuring that improvements in safety, community cohesion, and the public realm are long-lasting and sustainable.

A review of our ye

Here are some of our highlights and achievements in delivering our missions for you in 2025. We wish you all a Merry Christmas and a Happy New Year.

Building Harlow’s Future

Harlow Council has unveiled its ambitious and transformative Building Harlow’s Future plan, a bold commitment to cut waste, accelerate services, and make every pound count for what matters most: delivering real value for you, our residents. This is more than a plan; it’s a promise that puts your priorities at the heart of everything we do.

Biggest ever budget

Harlow Council has delivered a record-breaking £244 million budget, a powerful investment in our shared future. That’s a 41% increase on last year, unlocking unprecedented opportunities to regenerate our town and its neighbourhoods, and to enhance the services and community facilities you rely on every day. This isn’t just growth; it’s a commitment to building a stronger, more vibrant Harlow for everyone.

Freezing Council Tax

For the fourth year running, Harlow Council has kept its share of Council Tax frozen, and we’re committed to holding it steady until 2028. That means residents will continue paying the same as in 2021, giving you certainty and stability while we invest in the future of our town. This is our promise: progress without extra cost to you.

Building for the future

Harlow’s town centre is transforming at speed and the change is visible. From the new bus station to Market Square, the Arts and Cultural Quarter, and Broad Walk, major projects are reshaping the heart of our town. This is progress in action!

Terminus House secured

Alongside the strategic purchases of Adams House and Market House to drive town centre regeneration, Harlow Council has secured a landmark deal to acquire Terminus House. Plans are already underway to redevelop this key site, marking another major step in reshaping the heart of Harlow for generations to come.

Parks retain Green Flags

Parndon Wood Nature Reserve, Harlow Town Park, and the Harlow Museum and Walled Gardens have once again retained their prestigious Green Flag awards are a mark of excellence that places them among the best-kept green spaces in the country. This achievement is a testament to the dedication and hard work of our staff and volunteers, ensuring Harlow’s natural and cultural treasures continue to shine.

Repair waiting times cut by 90%

Harlow Council’s new Housing Repairs Policy has revolutionised the service, driving outstanding repairs to their lowest levels on record. No longer do tenants wait up to nine months for a standard repair, instead now it’s just 25 working days. This is real change, delivering faster, fairer, and more reliable service for our residents.

Major Investments secured

Harlow is fast becoming a hub for innovation and growth. The UK Health Security Agency’s move to Harlow has been secured, a gamechanging investment that will bring jobs and opportunities to our town. At Harlow Innovation Park, momentum is building with the Identity development and the arrival of David Lloyd, opening this December. These milestones mark a new era for Harlow: a thriving centre for health, science, and business excellence.

Bandstand Rebuild Plan

After the tragic fire, Harlow Council pledged to rebuild the iconic Town Park bandstand by next summer, not just restoring a landmark, but reimagining it as a state-of-the-art venue that honours its historic design. This new space will become a vibrant stage for live music, cultural festivals, and community celebrations, breathing new life into a cherished symbol of Harlow’s heritage.

Housing Allocations Policy rolled out

Harlow Council has completed the rollout of its new Housing Allocations Policy, ensuring Harlow Homes are for Harlow people. The process is now quicker and easier to join the Housing Needs Register and apply for council housing, with a system that is fairer, more transparent, and focused on putting local residents first.

Recycle well this Christmas

What to do with your extra Christmas waste

We know there is going to be lots more waste this Christmas and we want to make sure nothing is left behind. Check our guide to find out what you should do with your extra waste.

Extra recycling

Recycling as much as possible is a great way to save resources and reduce the amount of waste that needs to be disposed of as non-recycling.

Most types of wrapping paper, Christmas cards and packaging can be recycled. Anything covered in glitter cannot be recycled and must be placed in non-recycling.

You can find out what we currently accept for recycling on our website www.harlow.gov.uk/ recycling. Extra recycling should be put out as normal in clear or white bags alongside your full bin or box.

You can put all of these in your fortnightly recycling collection

Extra household waste

Extra household waste

Any unavoidable additional Christmas waste that is not currently accepted in our recycling scheme such as glittery wrapping paper and cards, or polystyrene, should be put into your non-recycling containers. Make sure you check our website to find out what we accept for recycling.

We will collect one extra bag of household waste per household on the first non-recycling collection after Christmas Day. Extra waste should be placed in a plastic bag (nothing you want to keep) next to your non-recycling bin or purple bags on your collection day.

Food and leftovers

With over 4 million platefuls of food binned over Christmas nationwide, it pays to be more mindful of how much food we buy. Try to plan meals in advance, only buying what you need. Leftovers can be used on Boxing Day, or frozen to reuse another day. Visit www.lovefoodhatewaste.com for ideas on how to reduce and reuse your leftovers.

There will of course be waste that is unavoidable, but you can recycle this in your food caddy. Food recycling should only be wrapped in newspaper or placed in compostable liners showing this logo:

Extra food recycling can be put in compostable liners on top of your caddy or in a small cardboard box (such as a cereal box).

More information on what you can put in your food caddy, can be found at www.harlow.gov.uk/food

You can put all of these in your weekly food waste caddy

On your collection day

Once your Christmas waste is in the right container, make sure it is placed in the right location for collection. Please ensure that your containers are placed on the boundary of your property, where it meets the public area (or at the agreed collection point if you receive an assisted collection), by 7am on your collection days.

You can check your collection days on our website www.harlow.gov.uk.

Green Waste Premium Service reminder

There will be no green waste service collections from 19 December 2025 to 5 January 2026.

Collections will then follow the catch-up schedule from 5 January 2026; you can check your revised Christmas collection days on our website. As usual, other bookable services will also be suspended between Christmas and New Year.

Recycle your Christmas tree and we will turn your money into a donation

You can recycle your real tree with us for just £2.90 and will donate all the money to the Chair’s charities Butterfly Effect Wellbeing and Mike’s Den, with Veolia matching every donation. Book a collection at www.harlow.gov.uk/green-waste

If you have signed up for our fortnightly garden waste collection, put your tree out alongside your brown bin (or bags) on your collection day.

What to do with bins in extreme weather

During heavy snow and in icy conditions, recycling and waste collections can be disrupted.

You should continue to put out your bins until they are collected, unless advised otherwise by us. For up-to-the minute information, visit www.harlow.gov.uk

Please make sure that your containers are placed on the boundary of your property, where it meets the public area, by 7am on your collection days.

You can also check your revised collection days at www.harlow.gov.uk

Normal collection days return from Monday 12 January 2026.

Are you winter ready?

Winter often brings a lot of different challenges, so it’s helpful to make sure we are all prepared. We’re ready to support you, but also ask everyone to do their bit too.

Gritting

Patches of ice or frost on the roads and pavements can make travel more difficult for cars and pedestrians. Essex County Council is responsible for gritting the main roads and footpaths in Harlow. Check which roads are gritted www.essex.gov.uk/ gritters

Harlow Council plays its part to make sure residents can get around safely by gritting areas such as the town centre, outside doctor’s surgeries and supported housing complexes.

Need extra help and support?

UK Power Networks offer free support to those who need help during a power cut. To add your details to their priority services register, visit www. ukpowernetworks.co.uk or call 0800 169 9970

Affinity Water has a priority services register which is free to join for customers who may require extra help.

Visit www.affinitywater.co.uk or call 0345 357 2406

Severe weather updates

The Met Office website www. metoffice.gov.uk has lots of information to help you prepare for adverse weather conditions, storms or flooding.

What you can do to help keep an eye on the welfare of elderly and vulnerable relatives and neighbours. Clear snow and ice from the front of your homes and businesses. See our guide to clearing snow and ice.

Keep warm. Pensioners and low-income families may qualify for extra help and cold weather payments which are paid automatically.

If you are worried about someone:

• Knock on their door and ask them if they’re alright.

• If you’re still worried, contact Social Services on 0345 603 7630

• If there is an imminent danger, dial 999 speak to the emergency services.

Pension Credit

You may be eligible to claim Pension Credit, even if you own your home or have savings. Check your eligibility at www. gov.uk/pension-credit or call 0800 99 1234

Guide to clearing snow and ice

There’s no law stopping you from clearing snow and ice on the pavement outside your home, business or from public spaces. It’s unlikely you will be sued or held legally responsible for any injuries if you have cleared it carefully.

• Don’t use hot water. This melts the snow, but replaces it with black ice, increasing the risk of injury.

• Removing the top layer of snow from your path will allow the sun to melt any ice beneath.

• Scatter ordinary table salt on the path or area you have cleared to prevent any ice forming and to stop it from freezing overnight. Avoid spreading it on grass or plants.

Salt bins

To help you treat icy conditions in your local area, salt bins are provided by Harlow Council and Essex County Council throughout the town. The bins contain a salt and sand mix which you can use on public roads and pavements. It should not be used for private driveways.

Harlow Council comprises of 33 elected councillors, responsible for agreeing policies about provision of services and how the council’s money is spent. Ward surgeries are held throughout the year to discuss issues that matter to you. Select your councillor’s details at: https://moderngov.harlow.gov.uk/mgMemberIndex.aspx?bcr=1

Bush Fair

Councillor Mark Ingall

c/o Harlow Council, Civic Centre, CM20 1WG

Email: mark.ingall@harlow.gov.uk

Councillor Kay Morrison

199A Hookfield, CM18 6QP

Email: kay.morrison@harlow.gov.uk

Councillor Jodi Dunne

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07378 879710

Email: jodi.dunne@harlow.gov.uk

Great Parndon

Councillor Matthew Saggers

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07305 777819

Email: matthew.saggers@harlow.gov.uk

Councillor Hannah Ellis

c/o Harlow Council, Civic Centre, CM20 1WG

Email: hannah.ellis@harlow.gov.uk

Councillor David Carter

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 420340

Email: david.carter@harlow.gov.uk

Mark Hall

Councillor Lanie Shears

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07906 870935

Email: lanie.shears@harlow.gov.uk

Councillor Paul Jago

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07498 519326

Email: paul.jago@harlow.gov.uk

Councillor Michael Houlihan

c/o Harlow Council, Civic Centre, CM20 1WG Tel: 07557 419591

Email: michael.houlihan@harlow.gov.uk

Passmores

Councillor Jake Shepherd

c/o Harlow Council, Civic Centre, CM20 1WG Tel: 07802 626326

Email: jake.shepherd@harlow.gov.uk

Councillor Daniella Pritchard

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07710 529374

Email: daniella.pritchard@harlow.gov.uk

Councillor Tony Edwards

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07544 374168

Email: tony.edwards@harlow.gov.uk

Church Langley North & Newhall

Cabinet Members

Councillor Dan Swords - Leader of Harlow Council

Councillor Michael Hardware

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07775 925274

Email: michael.hardware@harlow.gov.uk

Councillor Dan Swords

c/o Harlow Council, Civic Centre, CM20 1WG

Email: dan.swords@harlow.gov.uk

Councillor Andrew Johnson

c/o Harlow Council, Civic Centre, CM20 1WG

Email: andrew.johnson@harlow.gov.uk

Latton Bush & Stewards

Councillor Stacy Seales

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07541 141166

Email: stacy.seales@harlow.gov.uk

Councillor Alastair Gunn

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07850 261771

Email: alastair.gunn@harlow.gov.uk

Councillor Luke Howard 184 Torkilsden Way, CM20 1FE

Email: luke.howard@harlow.gov.uk

Councillor Stefan Mullard-Toal

c/o Harlow Council, Civic Centre, CM20 1WG Email: stefan.mullard-toal@harlow.gov.uk

Councillor Nancy Watson

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07908 518862

Email: nancy.watson@harlow.gov.uk

Councillor James Griggs

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07877 424834

Email: james.griggs@harlow.gov.uk

Sumners & Kingsmoor

Councillor Emma Ghaffari

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07850 655864

Email: emma.ghaffari@harlow.gov.uk

Councillor Clive Souter

c/o Harlow Council, Civic Centre, CM20 1WG Tel: 07850 667900

Email: clive.souter@harlow.gov.uk

Councillor Russell Perrin

c/o Harlow Council, Civic Centre, CM20 1W

Email: russell.perrin@harlow.gov.uk

Councillor David Carter - Deputy Leader and Cabinet Portfolio Holder for Housing

Councillor Danielle Brown - Cabinet Portfolio Holder for Culture and Community

Councillor Joel Charles - Cabinet Portfolio Holder for Public Protection

Councillor Hannah Ellis - Cabinet Portfolio Holder for Corporate Services and Transformation

Councillor Alastair Gunn - Cabinet Portfolio Holder for Garden Town and Planning

Councillor Michael Hardware - Cabinet Portfolio Holder for LGR and Devolution

Councillor James Leppard - Cabinet Portfolio Holder for Finance

Councillor Nicky Purse - Cabinet Portfolio Holder for Environment

Church Langley South & Potter Street

Councillor James Leppard

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07454 686809

Email: james.leppard@harlow.gov.uk

Councillor Danielle Brown

c/o Harlow Council, Civic Centre, CM20 1WG

Email: danielle.brown@harlow.gov.uk

Councillor Nicky Purse

c/o Harlow Council, Civic Centre, CM20 1WG

Tel: 07720 388765

Email: nicky.purse@harlow.gov.uk

Little Parndon & Town Centre

Councillor Maggie Hulcoop

330 Carters Mead, CM17 9HA

Tel: 452252

Email: maggie.hulcoop@harlow.gov.uk

Councillor Tony Durcan

329 Rundells, CM18 7HN

Email: anthony.durcan@harlow.gov.uk

Councillor Linda Clark c/o Harlow Council, Civic Centre, CM20 1WG Tel: 01279 641481

Email: linda.clark@harlow.gov.uk

Old Harlow

Councillor Sue Livings

c/o Harlow Council, Civic Centre, CM20 1WG Tel: 422339

Email: sue.livings@harlow.gov.uk

Councillor Michael Garnett

c/o Harlow Council, Civic Centre, CM20 1WG Tel: 437401

Email: michael.garnett@harlow.gov.uk

Councillor Joel Charles

c/o Harlow Council, Civic Centre, CM20 1WG Tel: 07752 096765

Email: joel.charles@harlow.gov.uk

Essex County Councillors

County councillors can help with services like libraries, transport, roads and highways, social care for adults and children, education and schools.

Harlow North Councillor Michael Garnett cllr.mike.garnett@essex.gov.uk

Harlow West

Councillor Michael Hardware cllr.michael.hardware@essex.gov.uk

Harlow West Councillor Clive Souter cllr.clive.souter@essex.gov.uk

Harlow South East

Councillor Andrew Johnson cllr.andrew.johnson@essex.gov.uk

Netteswell

What’s on this winter

Harlow Museum & Walled Gardens Muskham Road, Harlow www.harlowmuseum.com

01279 446222

Open 9.30am to 3.30pm (last entry 3pm) every Tuesday, Thursday and Saturday.

Jingle Bells

Tuesday 2 to Saturday 20 December

Bells have a rich history and serve many purposes, such as sending messages and celebrating events. In our festive exhibition we are showcasing a range of bells and their Harlow connection. Drop in - all ages.

Elf on the Shelf

Tuesday 2 to Saturday 20 December

Can spot our mischievous elves hiding around the museum? Each represent a figure from Harlow’s history. Use the booklet to learn about them and discover the word they spell with their letters. Drop in - all ages.

Winter Wassail & Market

Saturday 13 December 12 noon to 4pm

Join Matipo Arts in Harlow Museum’s beautiful walled gardens for a winter festival with a twist. Grab a bite to eat

and browse the market stalls, enjoy original theatre and music across the afternoon, come together and celebrate the changing seasons with a Wassail!

Harlow Playhouse

Playhouse Square, Harlow www.harlowplayhouse.co.uk 01279 431945

Sleeping Beauty

Friday 28 November 2025 to Sunday 4 January 2026

Get ready to boo, hiss, and cheer as our talented cast, including Harlow favourites Ben Parsely and Jimmy Burton-Iles, take you on a magical ride through panto land.

The Great Christmas Snow Patrol Saturday 6 December to Wednesday 24 December 2025

A fun-filled, sing-along, interactive show for 2 to 6 year-olds, their families, pre-schools and, nurseries.

Razed Roof’s Colossal Chit Chat Thursday 29 January 2026, 7pm

Razed Roof invites the community to contribute to discussions and ideas for their project ‘Health Aware’. Your involvement will inform their creative work as they devise their next production, ‘Well, Well, Well’ which will be performed at the Playhouse in May 2026.

Gibberd Gallery

Civic Centre, The Water Gardens, Harlow, CM20 1WG

Open Wednesday to Saturday during main exhibitions, and Wednesday to Friday outside main exhibition periods (Closed Bank Holidays).

Harlow Open 2026 – Call to Artists Exhibition based at the Gibberd Gallery is open to artists who were born, studied, currently reside, or work in the districts of Harlow, Uttlesford, East Herts, Epping, or Broxbourne.

Submissions take place on Friday 6 to Saturday 7 February 2026 at the Gibberd Gallery. For updates, please visit our website: sculpturetown.uk, follow us on Facebook/Instagram: @harlowsculpturetown, or email gallery@harlowarttrust.org.uk to join our mailing list.

Event and activity information is correct at time of going to press. Please always check first with the event organiser by calling their contact number or by visiting the relevant website.

Harlow Times | Winter 2025

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