Bottega Veneta - Brand Equity Project

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CONTENTS

Summary/Company Overview

Company History

PESTEL Analysis

Mission Statement

Current Status

SWOT Analysis

Aaker Matrix

Kapferer Matrix

Keller’s Pyramid

Brand Strategy

PART II

Market Overview

Market Size

Future Market Trends

Competitive Landscape

Mental Space // Market Space

Future Consumer Trends

EXECUTIVE SUMMARY

Elevating the brand experience will shift Bottega Veneta from a single product hero, to a silhouette, to an attitude.

Bottega Veneta will be prepared to strategically expend their brand density in order to enhance brand awareness, loyalty, and associations—exploding their brand equity by 2032.

BRAND OVERVIEW

Bottega Veneta was founded in 1966 in Vicenza, Italy by Michele Taddei and Renzo Zengiaro. They are best known for Italian leather craftsmanship, and the intrecciato woven leather goods are amongst the brand’s signature products. Their product mix currently includes handbags, luggage, jewelry, ready-to-wear, shoes, accessories, fragrances, furniture, and home goods.

The core values of the brand include quality, timelessness, contemporary functionality, long-term brand equity, distinctive creativity, understated elegance, minimal advetising, and collaboration.

BRAND HISTORY

Bottega Veneta was founded in 1966 in Vicenza, Italy by Michele Taddei and Renzo Zengiaro. They are best known for Italian leather craftsmanship, and the intrecciato woven leather goods are amongst the brand’s signature products. Their product mix currently includes handbags, luggage, jewelry, ready-to-wear, shoes, accessories, fragrances, furniture, and home goods.

The core values of the brand include quality, timelessness, contemporary functionality, long-term brand equity, distinctive creativity, understated elegance, minimal advetising, and collaboration.

Founded by Michele Taddei and Renzo Zengiaro

First expansion to New York City

Directly operated stores in US, Europe, Asia, Japan

Gain in celebrity and artist following; Andy Warhol film

Bankruptcy; Gucci Group; Tomas Maier appointment

“Bottega's roots tie it to a non-branded philosophy that gave its items a rarefied pith. Advertising with the slogan,

When your own initials are enough, the brand established itself as an understated treasure from an early start.”

In the late seventies, founders Taddei and Zengiaro left control of the brand to Taddei’s former wife, Laura Moltedo.

The eighties marked a high period for Bottega Veneta, when the brand made film appearances and garnered famed clientele. This brand density propelled the brand into popularity amongst the desired crowd, lending back to its exclusive branding.

The nineties gave way to the rise of logomania, and pressured Bottega to give in to the trend. In an attempt to reinvigorate the label, Giles Deacon was appointed as creative director, but did not end up imbuing the spark that Bottega needed to ultimately stand out.

MAIER, CREATIVE DIRECTOR SINCE 2001

Everything was unsuccessful until the company was acquired by the Gucci Group in 2001, and Bottega regained some traction.

New creative director Tomas Maier set out to implement the brand's early ideologies. Stepping away from logos, Maier highlighted the brand's famous Intrecciato weave and focused on more clarified design.

THE ART OF COLLABORATION

“The Italian artisan was the starting point. Today, the collaboration between designer and artisan is at the heart of everything we do.” - Tomas Maier

Starting in June 2018, Daniel Lee held the position of creative director. At the time he had little recognition as a young, British designer, but since his joining Bottega Veneta, the company has been catapulted into the spotlight of must-have fashion.

first collection in February 2022.

STRATEGY OF FOCUS

LUXURY

PESTAL ANALYSIS

POLITICAL

• 1960s marked Italy's post-war transformation from an underdeveloped country to an advanced, highly developed country

• Benito Mussolini was executed by Italian partisans in 1945, which gave rise to a new political era

• Rise of Catholic Church and religious devotion gave rise to Christian Democratic Party

• The Socialist Party entered the government, resulting in protesting throughout the next couple of decades as they supported christian democrats and not communist parties leading to cold war

• Public sectors and trade unions became powerful

• 1969 terrorist activity (bombings) in Milan and Rome stirred social unrest

• High level of political instability resulted in change of government every 1.5 years

SOCIAL

• A rise in GDP dramatically uplifted the Italian culture and lifestyle

• Italy's birthrate fell due to contraception and abortion made legal

• Consumerist society became highly recognized

• Alongside protesting, there was a phase of creativity

• Discrepancy between classes led to social status tension

• Protesting by students and political activists for housing, transport and pensions escalated into riots

• The increased economical and technological changes added to social unrest

• Pay and work-related protests led by factory workers and militant groups increased

• Urbanization and female empowerment were key trends

TECHNOLOGICAL

• Advanced infrastructure led to better roads, transportation supporting the industrial boom

• Third largest automative industry in the world

• Italian television started its mark in 1960s

• Textile mills and manufacturing setups in other industries became technologically advanced

• Exports from Italy gained momentum

• 1960s witnessed some of the most iconic motorcycles in history to date

ART & LITERATURE

• "La Dolce Vita" was an iconic movie that gave an upper edge for Italian film industry

• Self-employed artisans’ income boomed

• Rise of Pop, Minimalism, Feminist and Performance Art

• Magic of “Italian charm” peaked for architects, designers, artists

• Artists were enabled and inspired by Italy’s economic boom

• The anti-design movement took place which prioritized functionality over aesthetics in products

MISSION STATEMENT VISION

To embrace a core philosophy of style, innovation and luxury, applied to a full offer for women, men and home.

To grow without losing the intensity, the quality, and the sensibility that distinguishes Bottega Veneta.

CURRENT STATUS

• 261 stores worldwide

• A brand with no logos, secondary lines, or advertising

• Intrecciato woven leather, a subtle triangle logo, focus on iconic green color

• Experiential retailing in flagship stores

• Focus on unique CRM tool elevating direct marketing

• Collections continue to focus on elegance, quality and sophistication

• Replaces fashion shows with secretive salons for exclusive customer experience

• Channels: direct stores, large format stores, and online

Strengths

Opportunities

Brand density

Identifiable intrecciato weave

Cult and celebrity/artist loyalty

Accessories category

Italian origin and brand legacy

Timelessness

Appeal to a younger demographic

Connecting with Web3

Celebrity endorsements

Personalized customer relations

Website revitalization

Changes in creative directorship

Reliance on leather goods category

Limited product portfolio

Shortage of skilled labor

Rising cost of goods

Logomania popularity

Ostentatious fashion trends

Increasing importance of digital presence

ISSUED BY BOTTEGA: SECOND EDITION

Intrecciato weave

Bottega Green

Minimalist aesthetic

Accessories category

Quality craftsmanship

Leather goods

Poised

Sophisticated

Understated

Subtle

Discrete

Connoisseur

Empowering imagination

Unity, diversity

Audacity, responsibility

Exclusive

Valuable

Italian

Reliable

Logoless

Bottega Green

Intrecciato weave

Pouch bag

Knotted leather

Square-toe shoe revival

“BOTTEGA VENETA IS A NAME OFTEN UTTERED BY

INDIVIDUALS

who stay consistently upto-date on the very latest in high fashion and luxury”

Physical

Craftsmanship

Intrecciato

Bottega Green

Stealth wealth

Refined, discreet

Minimalistic

Personality

Relationship

Exclusive

Non-commercial

Strong connection with creators

Italian

Discretion

Craftsmanship

Functional

Artisanal

Luxurious

Elegant

Reflection

Classic

Chic

Timeless

Self-Image

UNIQUE REVELATION BELIEF SYSTEM

A fresh perspective and a new sense of modernity

DISTINCTIVE LEXICON BRAND RITUALS

Intrecciato woven leather goods, Bottega Green, the Knot

“Your own initials are enough”; quality; bold yet refined

Personal styling and secret salons, champagne services

LUXURY GOODS MARKET OVERVIEW

• Projected to grow worldwide from $313 billion to $388 billion in 2025 (USD)

• High Net Worth Individuals (HNWI) is set to rise by 47 million people by 2023

• Key Players: LVMH, Kering & Richemont

• Cross-genre luxury collaborations will continue into the future

• According to the BCG Luxury Market Model, 75% of the 2018-2025 market growth is expected to come from Chinese consumers

The luxury leather goods segment has the highest growth potential with 33% from 2019 to 2025

KEY PLAYERS STRUCTURE

KEY PLAYERS BRAND VALUE

million

million

million

million

Louis Vuitton
Chanel
Hermes
Gucci
$47,214
$37,006
$30,966
$25,274

LVMH and Kering contribute to ~50% of the luxury leather goods market share

LEATHER GOODS TRENDS

• DIOR heritage and American culture rub shoulders at the Brooklyn Museum exhibit

• LOUIS VUITTON celebrated the Capucines Bag with french actress Léa Seydoux

• DIOR 2022 Cruise collection with haute couture range taken at Parthenon 1951

• FENDI created ‘Hand in Hand’ initiative, partnering with local artisans

• LOEWE collaborated with studio Ghiblicollection offers entry into animated film's fantastical world with clothes and accessories designed by Loewe artisans.

LEATHER GOODSREVENUE WORLDWIDE

($USD BILLIONS)

Revenue in the Luxury Leather Goods segment amounts to $73.96 Billion in 2022. The market is expected to grow annually by 4.36% (CAGR 2022-2027).

MARKET

OVERVIEW

Asia Pacific dominates the market region comprising of almost 40%, followed by Western Europe and North America

Revenue:1503 Million Euros

263 Directly Operated Stores

BOTTEGA VENETA: CURRENT STATUS

Where it was once all about status, logos and exclusivity, luxury brands are now actors in social conservation, driven by a renewed sense of purpose and responsibility.

RETAIL TRENDS

“2030 will be industry of insurgent culture and creative excellence”

Redefining brand purpose

Digital Boom: AR/VR, metaverse

Experimentation with NFTs, Web 3

Second-hand luxury

Social shopping

Sustainability, products with a purpose

Visual supply chain maps

Decouple growth from volume increases

47% of luxury shopping is during travel and at airports

Personal fulfillment and happiness is the key reason for shopping symbolic status

Personalization, experiential retail and brand experience across channels

Returning to roots: importance of origin and provenance

Luxury consumers want to indulge themselves with their purchases

Internet plays a key role in information sharing for consumers

Brands are investing in retail stores and manufacturing

Revenue by Segment

LUXURY SEGMENTS

• Revenue in the Luxury Goods market amounts to US$349.10bn in 2022

• The market is expected to grow annually by 3.72% (CAGR 2022-2027)

• The market's largest segment is the segment Luxury Fashion with a market volume of US$109.70bn in 2022

• In the Luxury Goods market, 20.8% of total revenue will be generated through online sales by 2022

Online vs Offline

OTHER LUXURY SEGMENTS

Cosmetic and Fragrance Revnue Watches and Jewelry Revenue

Luxury Fashion Revenue
Luxury Eyewear Revenue

Hermes has grown from 5,763 million (2019) to 8024 million euros (2021)

Fashion ready-to-wear is the highest growing segment

COMPETITION

EXCLUSIVE ACCESSIBLE

Hermes
Chanel
Armani
Loewe
BOTTEGA VENETA
Louis Vuitton
Burberry
Ralph Lauren
Saint Laurent
Balenciaga
Dolce & Gabbana
Celine
Dior
Miu Miu
Prada Gucci

• Celine is a luxury French fashion house founded in 1945

• Subsidiary of LVMH

• Core competencies: balance of femininity and modernity; simple yet innovative

• Believes in subtle yet sophisticated luxury

• $364 million in revenue

• 178 stores worldwide

• 4 collections a year

• Record year for RTW in 2021

• Launched a sun-kissed collection against the backdrop of 2022 women's fashion show, creating a lot of media buzz

• Founded in 1846, Loewe is a luxury house founded in Spain with $341 million in revenue (USD)

• 150 stores worldwide

• Core competencies: Spanish leather expertise, obsessive focus on craft, and quirky aesthetic

• Under Creative Director Jonathan Anderson:

• Mens and women's collection

• Loewe foundation

• Paula’s Ibiza collection

• Iconic Puzzle, Hammock & Gate bags

• Online sales contributes almost 30%

• The Surplus Project for recycling leather

• Founded in 1961 in Rive Gauche, Paris, France

• Revenue: USD $3 billion (2022)

• 268 directly operated stores

• Leather goods: 72%; RTW 12%; Shoes 9%; Accessories 7%

• Core competencies: season-less strategy, bridging art & fashion, targeting youth

• Key success factors: investment in retail, consistency with brand image, and increased brand awareness

• Quilted Leather bags like Lou crossbodies & Niki envelope totes are revenue drivers

• Hermes is a French luxury brand

• Key success factors: Differentiation through high-quality products with limited accessibility

• Core Competencies: Flawless craftsmanship, legacy, Quest for detail, exceptional know-how

• Family run, 51 production sites, 5600 artisan, 306 stores in 45 countries

• Focus on sustainability & responsible development

• Iconic products include the Birkin and Kelly bags

• (2021) 9 billion Euros in revenue (up by 42%)

• Asia and America are the leading markets, with sales growth of 44%

• Leather goods & saddlery (+29%)

• Savoir-faire (Hermès school of know-how)

• Ready-to-wear and accessories grew by 59% and 44%, respectively

• Silk (49%), textile business (15%), perfumes (47%), beauty (19%), watches (77%), jewelry (57%) and homeware (95%)

• 2021: Hermes bets on mushroom leather

GROWTH POTENTIAL

• Coherence with brand purpose

• Enrich brand associations, synergetic strategy

• Circular fashion

• Merger and acquisitions

• Co-branding and partnerships

• Line Extension: trading up core products e.g. backpacks and travel bags

• Brand Extension

• Connoisseur to star brand

• Build on geographical and cultural coherence

OPPORTUNITIES

• Opportunity to expand in the US, China, and Japan

• Untapped business potential:Expansion in product categories like fashion, fragrances, and watches

• Luxury collaboration with art to increase symbolic and emotional connections

• Beyond green color and create a diverse portfolio

• Technological advancements in store

• Brand collaboration limited collection to penetrate in growing markets

• Create virtual scarcity-limited editions

CHALLENGES

• Lack of resources for growth, e.g. diverse product portfolio

• Obsolescence and loss of relevance

• Too much dependency on a single category (luxury leather goods)

VALUE PROPOSITION

Highly coded luxury, extraordinary craftsmanship + materials, and contemporary functionality + comfort.

CORE COMPETENCIES

• Difficult to imitate signature intrecciato leather weaving

• Highly controlled distribution model

• Superior design and retail services

COMPETATIVE ADVANTAGE

• Italian origin and rich brand heritage

• Operates a school that teaches leather technique to prospective artisans

• Lack of social media presence creating interest around the brand

BRAND PURPOSES

• Artistic expression—high level of creativity

• Pursuit of excellence—dedication to craftsmanship

• Pursuit of uniqueness—experimental and original

KEY SUCCESS

FACTORS

• Unique take on sophistication, glamour, elegance, and discretion

• Lack of logo and coded symbolism (e.g. intrecciato)

• Focus on creativity and modernity to attract a larger market share

MARKET SPACE // MENTAL SPACE \\

Young; trendy; influenceable

Connoisseur; understated; chic; mature; established; VHNWI

VALUE PERCEPTION

VARIABLES OF PERCEPTION

DEMOGRAPHICS

• Women ages 25-45

• Men ages 30-55

• Located in Europe, Northern America, and Asia Pacific

• High level of disposable income, typically a minimum of $150,000+

• Spending typically correlates with a higher level of education (college education or higher)

PSYCHOGRAPHICS

• Sophisticated, confident, self-assured

• Outgoing and energetic

• Calm, cool, collected

• Constantly working towards a well-rounded and worldly perspective

• Finger on the pulse

• Prioritizes travel and new experiences

• Interested in brands that offer unique products and lasting value

COMMUNICATION

• As a connoisseur brand, Bottega’s objective is to showcase excellence and inform the core consumer

• Private and discreet code

• Conceptual

• Dominant (e.g. Bottega Green)

• Avant garde

• Ethnocentric

TRENDS

• Middle-class explosion: spending will almost triple by 2030

• Millennial takeover, shrinking household size, women in the workplace, urbanization, rich becoming richer

• Economic power shifts: China’s real GDP could exceed US real GDP by 2030; world’s two largest economies

• Rising labor costs, economic interconnectedness, cryptocurrencies

• Technology advancements: by 2030, ~3 out of 4 people will own a connected mobile device, further connectivity

• Big data, digital profiles, social-media-driven consumption, virtual realities, AI, omnipresence of the internet

• New patterns in personal consumption: explosive sharing economy, demand for customization, shifts in discretionary spending, focus on health and wellness, buying local, increase in convenience

ONWARD

• BOTTEGA VENETA creates an emulation of luxury archetypes with multiple adoptions which creates a greater coherence with the brand purpose to build strong brand equity.

• BOTTEGA VENETA creates a strategic roadmap to broaden brand awareness, and build stronger brand loyalty and unique brand associations.

Code of Ethics

Inspired by Italian culture with a global outlook, Bottega Veneta is defined by a distinctly refined attitude.

BRAND PURPOSE

Vision Statement

To create exclusive, considered pieces that become a part of the consumer's lives and dreams.

Mission Statement

Bottega Veneta embraces a core philosophy of style, innovation, and luxury, applied to a full offer for women, men,

Artistic expression

High level of creativity

Pursuit of excellence

Italian craftsmanship (intrecciato leather weaving)

Uniqueness

Experimental + original

Market domination

Signature weave + color

Societal contribution

Operates a school that teaches leather techniques to prospective artisans; 30% of sales donation for St. Mark’s

Basilica restoration

• Elevating emotion and handcraft over technology obsession

• Increase brand awareness and brand loyalty by strategically enhancing the consumer experience

• Celebrate subtlety, discretion, joy, and sensuality

“I want to connect with an Italian pedigree. Root it back to Venice dance, art and cinema. Expand Bottega Veneta’s product portfolio while keeping its values, vision, and mission the same”

-Matthieu Blazy

PRODUCT

• Supply-side rarity: limited output and limited presence

• Virtual scarcity: No social media presence

• Unique know-how: Italian craftsmanship (intrecciato leather weaving)

• No customization and personalization

• Cultural coherence: Italian origin

• Design and ideation: each bag and product has 8-10 steps unique processes

• Materials: sourced from Italian suppliers

LUXURY GRADIENTS

EXTRA LUXURY
LIFESTYLE LUXURY
ENTRY LUXURY

PRODUCT - 2032

• Increase Ready to Wear share from 9% to at least 20%; projected to grow by 30%

• Introduce smartwatches in collaboration with Apple and intrecciato leather wristbands

• Launch iconic fragrance with the intrecciato weave texture on the glass with Bottega green branding; projected to grow by 40%

• Line extension: trade up core products to backpacks and travel bags

• Continue to connect with Italian heritage brands; launch exclusive jewelry inspired by Murano & Burano

PRODUCT LEATHER

• 2023: Biodegradable leather

• Vegea: A leather-like material made from grape waste left over from wine production

• Cactus or mushroom-based leather

• Bolt’s thread Mylo-Mycelium bacteria

• The circular leather fashion program

PRICING

• Introduce a larger volume of travel bags and backpacks priced at USD $9800+

• Increase pricing of limited editions to build a bandwagon effect

• Increase the prices of core products (leather goods) and best sellers

• Offer personalization for an additional price

• Extravagant pricing for artsy collaborated collections

• New products and categories priced higher than competition during launch

PLACEMENT

• Personalization: extravagant, private settings for elite customers at the store

• Manage digital exclusivity for loyal consumers

• Product diversification

• Art collaborations for limited editions and available only at selected stores

• Website revamp: storytelling and product information; create visual supply chain maps

• Create a designated secondhand platform for resale

CONCEPTUAL STORES

SCUOLA DELLA PELLETTERIA TOUR

BRAND ASSOCIATIONS

WAVE MURANO GLASS BY ROBERTO BELTRAMI
PAOLO CREPAX MURANO GREEN GLASS VASE

PLACEMENT AR

• Experiential shopping

• Introduce AR/VR technologies

• Metaverse collaborations

• Enrich brand associations

• After-sales customer service

• Resale stores

• Revamp omnichannel services

• Highly controlled distribution

• Experiential shopping

• Introduce AR/VR technologies

• Metaverse collaborations

• Enrich brand associations

• After-sales customer service

• Resale stores

• Revamp omnichannel services

• Highly controlled distribution

THE MAZE

SEOUL, KOREA

PROMOTION

• Collaborations with Italian origin brands for limited collections

• Societal influence - charity, fundraising

• Community building

• Participate in fashion weeks and shows with a diverse portfolio

• Create a state of art museum open to the public for all the vintage pieces display

• Collaborate with tech products like Apple x Bottega

• Nike x Bottega Veneta

• Sustainability

• Outdoor, print and digital with art twist

PEOPLE

• Focus on the core consumers: “The Connoisseurs”

• Build cultural coherence

• Celebrate the brand heritage and the best artisans and employees

• Organic Brand Ambassadors who naturally fall into a consumer profile

• Create employment opportunities for artisans and trained a skilled workforce

• Speak Founders vision in all processes and brand imagery

Experiential retailing

Invisible pop-up stores

Revamp website Line extensions Geographical expansions

Immersive museum AR/VR stores; metaverse

Brand extension watches & fragrances; art collaborations Brand extension; Fashion Week Resale platform

Movie and brand ambassador; brand collaborations

KEY SUCCESS FACTORS

• Revamp product portfolio

• New leather

• Celebrating brands roots and legacy

• Geographical expansion

• Target growing markets

• Elevate core product

• Increase brand loyalty & awareness

• Maximize brand associations

• Leverage brand density

• Digitalization

OPPORTUNITIES THREATS

• Revamp product portfolio

• New leather

• Celebrating brands roots and legacy

• Geographical expansion

• Target growing markets

• Elevate core product

• Increase brand loyalty & awareness

• Maximize brand associations

• Leverage brand density

• Digitalization

• Loss of relevance and consumer interest

• Decrease in the demand of the leathers goods and handbag categories

• Changing behavioral trends from luxury consumers

CONCLUSION

Bottega Veneta has a strong brand density which can be used to generate a net increase of the overall brand equity. Managing the brand correctly will facilitate a smooth transition from connoisseur to star brand.

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https://retaildesignblog.net/2011/12/18/bottega-veneta-concept-store-new-york/

https://www.frameweb.com/project/Pop-up%20experience%20and%20store%20scenography%20for%20 Bottega%20Veneta

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https://fashionunited.uk/news/fashion/bottega-veneta-are-its-days-of-subtle-luxury-over/201806153023

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https://www.bottegaveneta.com/en-us

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https://hypebeast.com/2022/3/bottega-veneta-plat-sneaker-black-intreccio-matthieu-blazy-nike-air-woven-hbx

https://www.frameweb.com/article/construction-sites-ar-apps-circular-props-bottega-venetas-spaces-arefacilitating-its-transformation

https://productplacementblog.com/tag/bottega-veneta/

https://wwd.com/fashion-news/designer-luxury/bottega-veneta-denies-destocking-actions-emphasizesexclusivity-1235008899/

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