Frank’s Happy Day - The new way of driving high performance in HSE Together we… come home unharmed, wiser and with more energy on Race Bank through…
CARE
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COMMUNICATION
PLANNING
Meet Frank the Race Banker
Frank is working on Race Bank. He is in many ways similar to his colleagues on the project. He likes his job and wants to perform at the best of his capability in all aspects of his life.
At work he gets his energy from: 1) Achieving difficult targets 2) Overcoming obstacles and challenges 3) Winning with his team
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New HSE KPI
If we look at HSE like most of the other business KPIs, we could take a look at when things go right. Count the number of successes and strive to have more
successful days every week. Frank has a Safety Mindset, and to him a successful day is a
day where Man and the Environment are left unharmed. Real or Near Miss Incidents more than what can be handled on
site, Medical Treatment Cases and worse & Spills of harmful substances make Frank unhappy.
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New HSE KPI
How to turn every day into a success It is important to be realistic and accept that there will be times when things do not go as planned and incidents occur.
“A mistake that you learn from is an investment” Samuel Leupold WP Town Hall December 2016 Should an incident occur that makes Frank unhappy, here is
advice on how to make him happy again. - Make sure that you investigate the incident and find the failure in the system. - Make sure that the findings are passed on and that the lessons learned are documented. - Apply the lessons learned in the future, don’t let them sit in silence in the system.
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Why leaders should ensure your safety
As mankind has developed over thousands of years, we have always faced danger. Lack of food, harsh environment and hostile people, like the Vikings.
Maslow’s hierarchy of needs says the basic needs are making sure we get food and have shelter – feeling safe and secure. When a leader makes the choice to put safety and the lives of the people first, to sacrifice their own comfort so that people feel safe and feel like they belong – remarkable things happen.
On the Race Bank project, we work with a variety of people from several different companies. To really achieve remarkable things, we all need to be inside the circle of safety, where we spend our energy on creating the most positive outcome – not wasting energy being afraid to make a mistake. Leaders are responsible for creating and maintaining the circle of safety.
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What will we do – Introducing the “Frankometer”
For each day Frank is happy we will drop a green ball in a tube
in the Grimsby Office. For each day Frank is not happy we will drop a pink ball in the tube with the date marked on the ball. The tube will be attached to the handrail of the staircase in the
Grimsby office. - It will make the counting visual. - It will be an opportunity to start a conversation about the days. At the top of the stairs, there will be a binder with a description
for each of the pink balls including: - Corrective actions - Preventive actions If the actions are effective they can be turned into Lessons Learned and thereby making the day a happy day.
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Keep checking the battery
“Most large organizations invest in developing employees’ skills, knowledge, and competences. Very few help build and sustain their capacity
THEIR ENERGY which is typically taken for granted. In fact, greater capacity makes it possible to get more done in less time at a higher level of engagement and with more sustainability.” Tony Schwartz and Catherine McCarthy 2007
Are we fully engaged? Measure the charge on a regular basis to see how things are going. Be ready to make changes to support a fully charged battery.
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Together we‌strive for 365 Happy Days
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