Frequently Asked Questions Set up and Management How do I set up my Keyboarding Without Tears Account?
Once you’ve received your activation email, follow the steps in this guide to set up your student account(s). Additionally, there is also a short video with step-by-step instructions on how to set up your Keyboarding Without Tears account.
How do I set up at home access for my Keyboarding Without Tears Students?
Are you a teacher that wants to enable a student’s access to Keyboarding Without Tears at home? Follow these instructions to help students access Keyboarding Without Tears at home.
I have multiple children/students at different levels, so what’s the best way to set them up?
Even if students are using different grade-levels they can be set up within the same class. For at home use, we recommend setting up one class for each of your children using Keyboarding Without Tears.
Where do I find a student’s secret code?
We refer to a student’s passcode as their Secret Code. These must be set up within +Live Insights. If you do not have a +Live Insights account you will need to contact your child’s school to retrieve their Secret Code information.
Can I change my students’ secret codes?
You can only change your students secret code if you have a +Live Insights Account. Otherwise you’ll need to contact your students’ school to have their secret code changed.
I use Keyboarding Without Tears as an OT and work with students on different levels of the program, do I have access to all grade levels on my own computer? Once you purchase a grade level specific license, you will have access to that grade level Teacher’s Guide and the grade level Lesson Previews. Each student requires an individual license, but you can use the teacher-led lessons for whole class participation.
License Terms & Management What is the term of the license?
For more information about your licensing terms, click here or contact Customer Service at 888.983.8409.
How will I know when my licenses expire?
All licenses received for FREE as part of the Learning Without Tears response to COVID -19 will expire on July 31, 2020.
Can I switch a student’s license grade-level if it is too easy or too hard?
As a general practice, students should be using the same grade-level Keyboarding Without Tears license as their academic level. If you believe a student is not using the appropriate grade-level keyboarding license and you have an available license in the grade the student needs, you can un-assign their current license and re-assign a different grade-level license. If there aren’t any available licenses in the grade level needed, ask your schools’ Digital Administrator to allocate grade-level licenses to you or contact Customer Care at 888.983.8409. ©2020 Learning Without Tears | LWTears.com | 888.983.8409 | technology@LWTears.com